Booking options
£12
£12
On-Demand course
4 hours
All levels
The retail market covers a large portion of the economy. The size of the marketplace creates high demand and competition, which requires a particular set of skills to master. This Retail Sales Training will give you the opportunity to acquire those skills to thrive in this sector.
Efficient retail management includes smart strategies. In order to oversee everything that makes a store work, you will need to understand what goes on behind the scenes of a store. This Training course is designed to enable you to be an efficient retail manager while familiarising you with the essentials.
In this training, you will learn to understand the client profile, anticipate demand to
push the profit margin, explore the roles and duties of a retail manager and more. This course also covers tactics, including effective distribution oversight, direct selling, product promotion, etc. Also covered here are best practices for managing customer service and keeping track of your accounts and data.
Whether you are looking forward to adding value to your resume or gaining skills that your current job requires, this Retail Sales Training course will set the foundation for you.
Enrol in this course and get on the exciting ride of retail management.
Learning outcome-
Familiarise yourself with retail management
Have a clear understanding of various retail strategies.
Know how to maintain the supply chain in retail.
Gain a solid comprehension of buying and merchandising and pricing.
Understanding the importance of consumer behaviour.
Acquaint yourself with customer psychology.
Develop management skills for leading your team.
Get to know in detail about health & safety for retail stores.
Acquire a thorough understanding of the Consumer Rights Act.
Meet the Accreditation
CPD Quality Standards (CPD QS) accreditation assure the Retail Sales Training course training and learning activities are relevant, reliable, and upto date.
Expert Support
Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course.
Key Benefits
Learning materials of the Design course contain engaging voiceover and visual elements for your comfort.
Get 24/7 access to all content for a full year.
Each of our students gets full tutor support on weekdays (Monday to Friday)
Our module-based training will make your life easier by teaching you the essentials of retail, from the qualities of a great retail associate to how to best communicate with customers and make sure they're happy. You'll learn about consumer psychology and how to consider trends when deciding on potential purchases. In addition, you'll understand where to put a product that will attract more customers to buy that product. As your knowledge grows, so will your sales!
Course Curriculum:
Module 01: Introduction to Retail Associate
Module 02: Qualities of a Retail Associate
Module 03: Retail Psychology
Module 04: Importance of Consumer Behaviour
Module 05: The Importance of Communicating with Customers
Module 06: Taking Trends and Targeting Customers Effectively
Module 07: The Sales Process and Dealing with Customers at the Checkout
Module 08: Consumer Rights Act
Module 09: Introduction to Visual Merchandising
Module 10: In-Store Design
Module 11: Exterior Design
Module 12: Health & Safety for Retail Stores
Module 13: Management Skills for Leading Your Team
Course Assessment
To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%.
When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme.
Exam & Retakes:
It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.
Certification
Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).
10 CPD hours / points Accredited by CPD Quality Standards
Newcomers to the merchandising and retailing field
Retailers of all sizes
Professionals and students interested in buying and merchandise planning
A job seeker preparing for a related interview
Anyone considering a career change in this field
This Retail Sales Training course is open to all, with no formal entry requirements.
Having a skill set in Retail Training will increase your employment opportunities. Specific Retail Training is unavailable in many organisations, so you will be a valuable asset to them. Listed below are a few career options:
Retail field manager
Sales Associate.
Store Manager.
Buyer.
Visual Merchandiser.
Advertising & Marketing Manager.
With a team of industry professionals producing and delivering our course content, you can be sure the skills and knowledge you learn apply to your career aspirations in manag...