Symantec Management Suite 7.6 - Implementation

5 Days

30 CPD hours

This course is designed for the professional tasked with implementing, designing, architecting, installing, and configuring Symantec Client Management Suite (CMS) to manage the software and hardware in their company.

At the completion of the course, you will be able to: Identify the types of information you need to collect to help determine what type of CMS configuration to implement. Install Client Management Suite. Discover and import computer and user resources that you want to manage. Deploy the Symantec Management Agent and plug-ins. Create Organizational Views and Groups and assign resources to them. Create and configure policies, tasks, and jobs and assign them to targets. Troubleshoot common problems with installation and managing of Client Management Suite. Creating reports and installing and configuring IT Analytics.

This course teaches students theory and concepts, and provides technical know-how on implementing Client Management Suite.

Course Introduction

• Course objectives
  Course overview
  Lab environment introduction

Understanding the Symantec Management Platform

• Introducing the Symantec Management Platform
  Symantec management Platform components used by Client Management Suite
  Symantec Management Platform concepts
  How Client Management Suite works

Architecture of Client Management Suite

• Understanding Architecture
  Hardware Recommendations

Installing and configuring Client Management Suite

• Installing and using the Symantec Installation Manager
  Installing the Notification Server, suite and solution software

The Symantec Management Console

• Accessing the Symantec Management Console
  Getting to know the Symantec Management Console
  Configuring the Notification Server after installation
  Getting to know the ITMS Management views

Discovering resources

• Introducing resource discovery methods
  Importing resources from Microsoft Active Directory
  Discovering computers using domain resource discovery
  Discovering network resources using Network Discovery

Creating and Managing Organizational Views and Groups

• Learning about organizational views and groups
  Creating custom organizational views and groups
  Managing organizational views and groups

Installing and Configuring the Agents and Plug-ins

• Managing computers with the Symantec Management Agent
  Installing the Symantec Management Agent
  Verifying the Symantec Management Agent installation
  Configuring the Symantec Management Agent settings
  Introducing solution plug-ins for the Symantec Management Agent
  Upgrading Client Management Suite
  Introducing agent, Notification Server and site server communications
  Introducing Notification Server event queues

Resource Filters

• Introducing resource filters
  Managing and working with existing filters
  Creating and modifying filters

Filters and Targets

• Introducing targets
  Working with targets in the computer management view

Policies

• Getting to know policies
  Understanding user-based policies
  Understanding how the Symantec Management Agent receives policies
  Configuring automation policies
  Managing shared schedules

Creating and Managing Tasks and Jobs

• Overview of task management
  Creating and scheduling tasks and jobs
  Task management communication and processing

Security

• Learning about security
  Managing user accounts, security roles, and privileges
  Managing permissions

Reporting

• Introducing reports
  Using and creating classic reports
  Configuring and using IT Analytics

Site Management

• Introducing site management
  Managing sites, subnets and site servers
  Reviewing site server plug-ins to the Symantec Management Agent
  Configuring site services

Cloud-enabled Management (CeM)

• Introducing Cloud-enabled Management (CeM)
  Understanding the cloud-enabled agent
  Preparing the Notification Server and agents for CeM
  Configuring site management for CeM
  Installing and Configuring the SMP Internet Gateway and configuring a CeM Settings policy
  Configuring the SMP Internet Gateway with the SMP IG Manager
  Configuring the CeM Settings policy
  Creating a cloud-enabled agent installation package
  Installing a cloud-enabled agent from a package

Replication

• Understanding replication
  Setting up and configuring replication
  Running replication

Hierarchy

• Understanding hierarchy
  Setting up a Notification Server hierarchy
  Configuring hierarchy replication
  Changing the hierarchy topology

Migration

• Migrating Symantec Management Platform
  Agent registration (trust)Post installation checklist
  Readiness checklist for CMS Migration
  Post migration checklist for a CMS Migration
  Migrating from 6.x to 7.6
  Migrating from 7.x to 7.6

Troubleshooting

• Learning about Symantec Management Platform troubleshooting tools
  Using NSConfigurator
  Using Remote Altiris Agent Diagnostics
  Introducing Notification Server event queues
  Troubleshooting Cloud-enabled Management (CeM)

Backing up the server and database

• Symantec Management Platform components needed for recovery
  Backing up the IIS default web site virtual directories
  Backing up the Configuration Management Database

Customizing the Console

• Customizing the Symantec Management Console
  Personalizing the Symantec Management Console

SQL Basics

• Learning SQL basics

Obtaining Technical Support from Symantec

• Using self-help resources
  Obtaining customer support

Additional course details:

Nexus Humans Symantec Management Suite 7.6 - Implementation training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward.