National Adult Literacy Agency (NALA)

Since 2000, NALA has been using television, radio, print, telephones and the internet to provide educational opportunities to people who want to improve their literacy. We operate a Tutoring Service, providing tutor support over the phone and internet. We also manage an eLearning website www.learnwithnala.ie where people can have their skills assessed across a number of areas and then be prescribed an individual learning plan to improve these areas. We raise awareness of literacy services We raise awareness of literacy services through national awareness campaigns. We have produced eleven TV series in association with RTE and national TV, Radio and Cinema advertising campaigns. NALA operate a Freephone support line that is staffed by experienced operators who can identify callers’ needs and advise them on free services nationwide. This includes tuition in 120 local adult education centres or NALA’s Tutoring Service where they tutor people over the phone. We advance adult literacy policy through research We work in partnership with government departments, organisations, tutors and learners to advance adult literacy policy. This work is supported by evidence-based research which examines international best practice, reviews Irish policy and produces recommendations to support people with unmet literacy needs. Our policy work aims to influence Government policy and lobby for appropriate actions and funds to improve literacy and numeracy levels in Ireland.