Professional Certificate Course in Managing and Improving Quality in Health and Social Care in London 2024

The aim of the Managing and Improving Quality in Health and Social Care course is to provide learners with an understanding of the principles and practices of quality management in health and social care settings. The course aims to equip learners with the necessary knowledge and skills to manage and improve the quality of care provided to service users. By the end of the course, learners should be able to understand the importance of quality management, identify and implement quality improvement initiatives, and evaluate the effectiveness of quality management systems.

After the successful completion of the course, you will be able to:

• Understand the concept and importance of stakeholders in Quality Improvement
• Learn about the duties and responsibilities of the stakeholders in healthcare
• Appreciate the stakeholder's perspectives and analysis
• Comprehend the four and nine-sector table analysis
• Understand the concept of the synergy model in health and social care
• Look into the quality measurement and its framework

This course covers the fundamental principles of quality improvement in health and social care. Students will learn about the key stakeholders involved in quality improvement, their responsibilities and perspectives. The course will also explore various models and frameworks for quality improvement, such as the four and nine-sector table analysis and the synergy model. In addition, students will gain an understanding of the process of measuring and evaluating quality in healthcare. By the end of the course, students will have the knowledge and skills necessary to manage and improve quality in health and social care settings.

All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details.

There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.

The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience.

• Healthcare Manager
• Social Care Manager
• Equality, Diversity and Inclusion (EDI) Manager
• HR Manager or HR Business Partner
• Healthcare Professional
• Social Care Professional
• Nurse or Caregiver
• Medical or Allied Health Professional
• Diversity and Inclusion (D&I) Consultant
• Employee Relations Specialist