Professional Certificate Course in Healthcare Quality Management Tools and Techniques in London 2024

The aim of a course on healthcare quality management tools and techniques is likely to provide students with an understanding of various quality management tools and techniques that can be used to improve healthcare services.

After the successful completion of the course, you will be able to:

• Defining the concept of Change Management and change resistance.
• Explaining the types and causes of change resistance.
• Learning the various strategies for overcoming resistance to change.
• Understanding the concept, elements, and steps of the Change Management plan.
• Learning the concept, levels, and causes of conflicts.
• Understanding the concept, benefits, and principles of Quality of Care.

A course on healthcare quality management tools and techniques is designed to provide students with an understanding of various tools and techniques used to improve healthcare services. The course may cover topics such as process improvement, data analysis, root cause analysis, and quality measurement. Students may learn how to use these tools and techniques to identify areas for improvement in healthcare services and implement changes to improve patient outcomes and satisfaction. The course may also cover regulatory requirements related to healthcare quality management and strategies for effective communication and collaboration within healthcare teams. Upon completion of the course, students should have a better understanding of the importance of quality management in healthcare, and the practical skills needed to improve the quality of healthcare services.

All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details.

There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.

The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience.

• Healthcare Manager
• Social Care Manager
• Equality, Diversity and Inclusion (EDI) Manager
• HR Manager or HR Business Partner
• Healthcare Professional
• Social Care Professional
• Nurse or Caregiver
• Medical or Allied Health Professional
• Diversity and Inclusion (D&I) Consultant
• Employee Relations Specialist