Description

Consciously or not, most of us use a coaching approach at work to one degree or another. When we are clearer about what we do that works we get even better results. When we invest time in building our skills, by getting some training in the subject, we get the best results of all. If you're interested in improving your coaching skills, then this is the programme for you.

ENHANCE YOUR UNDERSTANDING OF THE SKILLS AND APPROACHES THAT UNDERPIN COACHING EXCELLENCE

IMPROVE THE QUALITY OF YOUR COACHING BY LEVERAGING THE SKILLS THAT YOU ALREADY HAVE

LEARN HOW TO MAKE YOUR COACHING CONVERSATIONS MORE EFFECTIVE

DEVELOP AN ACTION PLAN TO TAKE YOUR COACHING TO THE NEXT LEVEL

1. Welcome and introduction

What will make today worthwhile for you?

2. Coaching or 'a coaching approach'?

What is coaching? Myths and reality

What is 'a coaching approach'? What's the difference?

How does 'a coaching approach' differ from a management conversation?

Heron's model for 'coaching styles'

Your coaching / communication style

3. Four key coaching skills

Building trust and rapport

Active listening

Powerful questions

Designing action

4. A framework for a coaching conversation

The OSCAR model

Encourage accountability and responsibility with team members

Empower colleagues / clients

5. Application

Skills practice: using the OSCAR framework and core coaching skills to achieve effective outcomes from a coaching conversation

6. Review and next steps

Reflections and action planning

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Coaching Skills in a Day!

By Maximum Performance

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