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Lourdes It
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Lourdes It

3.8(10)
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  • Dreadful company My experience: dreadful company, dreadful attitude. They were given a laptop to re-image, and they locked it down. When they were asked to unlock it, they refused because they had recently replaced on the support contract. Seemingly sour grapes blended with sheer unprofessionalism. If you're an organisation thinking about IT support, imagine that this will be your outcome when you terminate their contract, before contracting to Lourdes. Truly abysmal. Update: amusingly, desp...

  • Brilliantly service! Matt, Dan and the team have always supported me in all aspects of ICT. Thoroughly recommend!

  • Fabulous team. Nothing is too much trouble. Always get our issues fixed - we consider our Lourdes staff to be Academy staff!

  • Matt responded to my cry for help and has agreed to work with us to develop and embed our IT strategy. No hard sell, no baffling tech speak - just honest, straightforward support. Exceptional value for money too! Highly recommended!

  • We joined Lourdes on a 1 year trial last year, ending in 2019. We were given the talk on how amazing this support would be, but nothing lived up to the expections that were set. The service was terrible, and no one had a clue. Our computers were left in such a bad state.