Very unprofessional!
I booked 6x advance summer sessions but we had a bad experience so decided to cancel the last two. After several emails (cos they never answer their phone) I never received a refund. I was utterly appalled by the way they handled an incident while my child was left in their care. This was our taster session to decide if we were going to enrol going forward but that’ll certainly not happen.
London Thunder are doing an amazing job: promoting basketball in the country and getting local community together! Thanks for investing into basketball facilities and renovating the gym.
