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Receptionist
By LearnDrive UK
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Highlights
On-Demand course
1 hour
All levels
Description
This course at a glance
- Accredited by CPDQE
- Comprehend the receptionist role.
- Master communication skills.
- Manage office administration.
- Optimize front desk operations.
- Uphold business etiquette and ethics.
- Implement effective time management.
Ready to become an invaluable asset in any office environment? Our Receptionist course is tailored to empower you with skills that are not just desirable but indispensable in today’s fast-paced business world. Why is a skilled receptionist essential? Because you’re often the first point of contact, and the impression you create can set the tone for all business interactions.
The course unfolds across 10 carefully designed modules. You’ll start by understanding the diverse and dynamic role of a receptionist before honing your communication and customer service skills. Module four covers the nuts and bolts of office administration, followed by an in-depth look at front desk management. The focus then shifts to practical skills such as scheduling, time management, and business etiquette. You’ll also become adept at managing travel and events, crafting business correspondence, and setting a roadmap for your professional development.
Whether you’re entering the job market or looking to advance your existing career, this course provides you with a comprehensive toolkit to excel as a receptionist. Take the step toward becoming an organizational linchpin—register today!
Accredited by
This course is CPDQE accredited, which serves as an impactful mechanism for skill enhancement.
Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.
CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.
Course Curriculum
- Module 01: Introduction to the Receptionist Role
- Module 02: Communication Skills
- Module 03: Customer Service Skills
- Module 04: Office Administration
- Module 05: Front Desk Management
- Module 06: Scheduling and Time Management
- Module 07: Business Etiquette and Ethics
- Module 08: Travel and Event Management
- Module 09: Business Correspondence
- Module 10: Professional Development
Frequently Asked Questions
Do you offer free certificate?
Yes, we offer free PDF Certificate upon course completion. Here is an example certificate that you will get after completing your course.
Is this course accredited?
Yes, this course is accredited by CPDQE.
Who is CPD for?
Continuing Professional Development (CPD) is a practice embraced by countless individuals across diverse industries and professions. Typically, professional organisations and institutes mandate CPD requirements, often specifying a specific number of annual CPD training hours.
In recent decades, the dedication to CPD has transcended the confines of traditional sectors and UK-based institutions, gaining global recognition and acceptance.
Why do you need CPD?
Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.
CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.
Can you tell me about CPD Points, hours and credits?
The majority of institutions and professional organisations establish Continuing Professional Development (CPD) goals, typically on an annual basis. These objectives are determined by accumulating CPD activities, which include participating in training courses, eLearning programs, events, and other structured learning experiences.
Most professional bodies employ CPD hours as their primary metric, and when CPD points or credits are utilised, they are typically in a direct 1:1 correlation with CPD hours. In simpler terms, one CPD point equates to one CPD hour.
About The Provider
LearnDrive UK
Ashford
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