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Hospitality Management

By LearnDrive UK

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Highlights

On-Demand course
1 hour
All levels

Description

This course at a glance

Accredited by CPDQE

Gain a solid foundation in the fundamentals of the hospitality industry.

Acquire skills in recruitment and employee development.

Master the operations of the front office and housekeeping in hotels.

Gain proficiency in food and beverage management.

Understand service quality metrics and customer satisfaction.

Grasp key marketing and sales techniques specific to the hospitality sector.

Unveil the dynamic landscape of the hospitality industry in our all-encompassing course. Starting with “An Introduction to the Hospitality Industry,” you will gain an understanding of the scope and opportunities available in this diverse sector.

“Front Office Operations in the Hotel Industry” and “Housekeeping, Engineering, and Security Operations” give you an inside look into the backbone of hotel management, essential for delivering top-tier customer experiences.

Navigate the vibrant world of “Food and Beverage Operations,” learning everything from menu planning to service optimization.

Accredited by

This course is CPDQE accredited, which serves as an impactful mechanism for skill enhancement.

Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.

CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.

Course Curriculum

Module 01: An Introduction to the Hospitality Industry

Module 02: Recruitment, Development, anhe Hospitality Industry

Module 03: Front Office Operations in Hotel Industry

Module 04: Housekeeping, Engineering, and Security Operations

Module 05: Food and Beverage Operations

Module 06: Service Quality in the Hospitality Industry

Module 07: Marketing and Sales in Hospitality

Module 08: Accounting in the Hospitality Industry

Module 09: E-Hospitality

Module 10: Special Topics in Hospitality Management

Frequently Asked Questions

Do you offer free certificate?
Yes, we offer free PDF Certificate upon course completion. Here is an example certificate that you will get after completing your course.
Is this course accredited?
Yes, this course is accredited by CPDQE.
Who is CPD for?
Continuing Professional Development (CPD) is a practice embraced by countless individuals across diverse industries and professions. Typically, professional organisations and institutes mandate CPD requirements, often specifying a specific number of annual CPD training hours.
In recent decades, the dedication to CPD has transcended the confines of traditional sectors and UK-based institutions, gaining global recognition and acceptance.
Why do you need CPD?
Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.
CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.
Can you tell me about CPD Points, hours and credits?
The majority of institutions and professional organisations establish Continuing Professional Development (CPD) goals, typically on an annual basis. These objectives are determined by accumulating CPD activities, which include participating in training courses, eLearning programs, events, and other structured learning experiences.
Most professional bodies employ CPD hours as their primary metric, and when CPD points or credits are utilised, they are typically in a direct 1:1 correlation with CPD hours. In simpler terms, one CPD point equates to one CPD hour.