Description

Description:

To work in an office properly, you need to achieve some basic etiquette and communication skills along with your department related skill. Throughout the course, you will know all the essential tips and techniques for maintaining an excellent workforce in your office environment.

Like other bundled video course, the present course is divided into several sections and sub-sections. The first section, Introduction to HR concepts, discusses the fundamental HR terms including the employee recruitment, training and managing conflict while the second part Communication Essential describes the proper format of communication. Communication varies based on your purpose. In the Communication course, you will be introduced to business communication, written communication, verbal and non-verbal communication, etc.

Then the Professionalism in the Office Skills teaches you the strategies for increasing your professional image. On the other hand, you will know the business etiquette and manner in the Business Etiquette and Professionalism section.

Next, the part Thinking Critically helps you to consider any situation critically so that you can take the right decision at the right time. After that, Time Management section guides you to manage your time efficiently.

Finally, you will understand the present condition and market position of an organisation to decide the further step for your organisation in The Strategic Planning video lessons. In short, after completing the course, you will learn the essential etiquette for organising a competent workforce.

Assessment:

At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not.

Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.

Certification:

After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement.

Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.

Who is this Course for?

Workplace Essentials Training - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.

As there is no experience and qualification required for this course, it is available for all students from any academic background.

Requirements

Our Workplace Essentials Training - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.

Career Path

After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.

Human Resources Assistant Introduction
	Human Resources Assistant	FREE	00:10:00
	Potential Careers		00:05:00
Attracting and Retaining Employees
	HRM Overview		00:13:00
	Forecasting Demand		00:10:00
	Cultural Diversity		00:11:00
	Diversity Survey		00:09:00
Recruiting, Selection, and Orientation
	Job Analysis		00:10:00
	Application		00:20:00
	Bad Resume		00:05:00
	Good Resume		00:12:00
	Cover Letter		00:10:00
	Selection		00:11:00
	Form I-9		00:17:00
	Form W-9		00:07:00
	Form W-4		00:10:00
	Form 1095-B		00:07:00
	Compensation and Benefits		00:17:00
Training and Development
	Personal and Professional Development		00:14:00
	Training Evaluation Form		00:12:00
Performance Appraisal
	Performance Appraisal		00:19:00
	Appraisal		00:14:00
Legal Environment of HRM
	National Labor Relations Act		00:12:00
	Labor-Management Relations Act		00:14:00
	Occupational Safety and Health Act		00:13:00
Motivating Employees
	Motivation		00:17:00
	Physiological Needs		00:16:00
	Motivation-Hygiene Theory		00:12:00
	Firm Characteristics		00:22:00
Contemporary Motivation Theory
	Weakness of Maslow and Herzberg's Theories		00:18:00
	Expectancy Theory		00:13:00
Motivation Techniques
	Management by Objectives		00:17:00
	Behavior Modification		00:19:00
	Telecommuting		00:20:00
Teams and Teamwork
	What is a Team?		00:09:00
	Stages of Development		00:06:00
	Team Cohesiveness		00:09:00
Business Communication
	Identifying Basic Communication Techniques	FREE	00:09:00
	Formal and Informal Communication		00:02:00
Verbal and Non-verbal Communication
	Describing Verbal and Non-verbal Communication		00:04:00
	Understanding Body Language		00:05:00
	Making Effective Presentations		00:10:00
	Fundamentals of Productive Meetings		00:08:00
Written Communication
	Written Communication		00:13:00
Electronic Communication
	Electronic Communication		00:19:00
Communicating with Graphics
	Creating Graphics for Business Communication		00:04:00
	Communicating Static Information		00:03:00
	Communicating Dynamic Information		00:03:00
Effectively Working for Your Boss
	Representing Your Boss		00:06:00
	Communicating Your Boss's Decisions		00:03:00
	Supporting Your Boss and Colleagues		00:04:00
	Building a Partnership with Your Boss		00:13:00
Positioning Yourself as a Professional
	Attitude in the Workplace	FREE	00:10:00
	Professionalism		00:03:00
	Making Changes through Personal Accountability		00:07:00
Enhancing Your Professional Image
	Your Image as a Whole		00:05:00
	Becoming More Marketable		00:03:00
	Communicating and Image		00:08:00
Expanding Your Skills
	Time Management		00:14:00
	Project Management Techniques		00:03:00
	Making Decisions		00:06:00
Communicating for Results
	Keys to Effective Communication		00:26:00
	Presentations		00:09:00
	Meetings		00:07:00
Building Relationships and Networks
	Work and Your Personality		00:05:00
	Networking		00:07:00
	Roles in the Office MRP		00:18:00
Principles of Professional Behavior
	What is Etiquette?	FREE	00:05:00
	Always Be Your Best		00:12:00
	Always Be Your Best When Meeting and Greeting		00:06:00
Interview Etiquette
	Types of Interviews		00:07:00
	Planning for the Interview		00:07:00
	During the Interview		00:13:00
Planning and Attending Business Meetings
	Types of Meetings		00:06:00
	Planning Conference Call Meetings		00:10:00
	Meal Meetings		00:09:00
Electronic Etiquette
	Voicemail		00:08:00
	Instant Messaging		00:09:00
Multicultural Etiquette
	Five Steps to Dealing with Diversity		00:13:00
Facing New Problems
	The Critical Thinking Process	FREE	00:24:00
	Group Dynamics		00:17:00
	Critical Thinking Methods		00:04:00
	Problem Solving Approaches		00:09:00
Establishing the Problem
	A Identify the Problem		00:08:00
	Exploring the Problem		00:06:00
Discovering the Solution
	Assembling Potential Ideas		00:09:00
	Determining the Best Solution		00:04:00
	Evaluating Cost and Benefit		00:05:00
	Building Your Case		00:02:00
Accepting a Decision
	Accepting a Decision		00:13:00
Identifying Goals
	Identifying Goals	FREE	00:10:00
Effective Energy Distribution
	Energy Distribution		00:09:00
	Time Logs		00:11:00
Working with Your Personal Style
	Personal World View		00:10:00
	Strengths		00:09:00
Building Your Toolbox
	A Building Your Toolbox		00:10:00
Establishing Your Action Plan
	Establishing Your Action Plan		00:11:00
Preparing for the Strategic Planning Process
	Preparing for the Strategic Planning Process	FREE	00:16:00
	Establish a Committee		00:06:00
	Gather Operational Data		00:13:00
Initiating the Strategic Planning Process
	Develop a Mission Statement		00:12:00
	Develop a Vision Statement		00:06:00
	Assess Internal and External Environments		00:12:00
	Performing SWOT Analysis		00:08:00
Developing the Strategic Plan
	Prioritize What the Strategic Plan Will Address		00:03:00
	Set Goals and Objective		00:07:00
	Develop Strategy for Achieving Goals		00:02:00
	Draft the Strategic Plan		00:09:00
Executing the Plan
	Assign Responsibility and Authority		00:10:00
	Establish a Monitoring System		00:06:00
Certificate and Transcript
	Order Your Certificates and Transcripts		00:00:00

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Workplace Essentials Training - Complete Video Course

By John Academy

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