Description

Overview

Convincing strangers or assisting them over the phone can be a very challenging task. However, we can make this job easy for you with our exclusive Online Telephone Receptionist Course. This course is designed to deliver quality training and prepare you for the responsibilities.

The course is divided into 12 informative modules. These modules will teach you the key skills you need to become a proficient telephone receptionist. Here, you will also get to learn how to represent your organisation in the right manner. Furthermore, the course will help you work on your time management and organisational skills. By the end of the course, you will be able to establish effective communication through the telephone.

So, what are you waiting for join today and start learning!

Course Preview

Learning Outcomes

Acquire the core business telephone skills

Learn how to properly represent your boss and your organisation

Improve your time management and organisation skills

Grasp the strategies for effective communication

Familiarise yourself with the challenges associated with this role

Why Take This Course From John Academy?

Affordable, well-structured and high-quality e-learning study materials

Meticulously crafted engaging and informative tutorial videos and materials

Efficient exam systems for the assessment and instant result

Earn UK & internationally recognised accredited qualification

Easily access the course content on mobile, tablet, or desktop from anywhere, anytime

Excellent career advancement opportunities

Get 24/7 student support via email

What Skills Will You Learn from This Course?

Telephone skills

Time management

Organising

Who Should Take this Online Telephone Receptionist Course?

Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge.

Are There Any Entry Requirements?

This Online Telephone Receptionist Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful.

Online Telephone Receptionist Course Certification

After completing and passing the Online Telephone Receptionist Course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99.

Career Pathâ

This exclusive Online Telephone Receptionist Course will equip you with effective skills and abilities and help you explore career paths such as

Personal Secretary

Receptionist

Office Admin

Module 01: Additional Challenges
	Additional Challenges	00:07:00
Module 02:Communication (I)
	Communication (I)	00:07:00
Module 03: Communication (II)
	Communication (II)	00:08:00
Module 04:Core Skills Required
	Core Skills Required	00:11:00
Module 05:Organizing and Planning (I)
	Organizing and Planning (I)	00:07:00
Module 06: Organizing and Planning (II)
	Organizing and Planning (II)	00:07:00
Module 07: Self-Management (I)
	Self-Management (I)	00:07:00
Module 08: Self-Management (II)
	Self-Management (II)	00:07:00
Module 9:Time Management (I)
	Time Management (I)	00:07:00
Module 10:Time Management (II)
	Time Management (II)	00:08:00
Order Your Certificate and Transcript
	Order Your Certificates and Transcripts	00:00:00

Course Images

Online Telephone Receptionist Training

By John Academy

Booking options

Highlights

Description

About The Provider

Tags

Reviews