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General Manager

General Manager

By Janets

4.7(160)
  • 30 Day Money Back Guarantee
  • Completion Certificate
  • 24/7 Technical Support

Highlights

  • On-Demand course

  • 4 hours 32 minutes

  • All levels

Description

Our exceedingly popular General Manager Course will quickly teach you all the skills needed to oversee and control the administrative tasks of any leisure facility or corporate event. The wide range of managerial abilities necessary to excel as a Hospitality Manager will be delivered to you in one complete package. This expertly written guide will boost your career in Hospitality and allow you to become a valued asset in this sector.

You will be presented with a detailed overview of the hotel industry and tutored in the art of recruiting and developing a specialised Hospitality team. All aspects of industry expectations are then taught to you, including; catering, housekeeping, travel, and finance. This complete learning package will provide everything you need as a manager to supply outstanding customer service that will be respected and admired in the business.

The General Manager Course provides a wealth of knowledge and recommendations for all levels of learners and enables their career progression in the Hospitality sector. Whether you run a small hotel or organise large corporate events, each online module will add extensive abilities to your resume. The interactive exercises and assessments will affirm your potential and raise your confidence in becoming an accomplished Hospitality Manager.

Why choose this General Manager Course?
  • Earn a digital Certificate upon successful completion.

  • Accessible, informative modules taught by expert instructors

  • Study in your own time, at your own pace, through your computer tablet or mobile device

  • Benefit from instant feedback through mock exams and multiple-choice assessments

  • Get 24/7 help or advice from our email and live chat teams

  • Full tutor support on weekdays

Course Design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of

  • Video lessons

  • Online study materials

  • Mock exams

  • Multiple-choice assessment

Certification

Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional charge of 9.99 and PDF Certificate at 4.99.

Who is this course for?

This course is aimed at those individuals who work in hotel and leisure industries or organise large hospitality events regularly. It will prove equally useful to departmental leaders or small business owners.

Career path

The training offered by the General Manager Course will be of great use to those working in hotels or other leisure facilities. As such, it will significantly enhance the careers or roles of:

  • Hospitality Managers

  • Hotel Managers

  • Event Managers

  • Accommodation Managers

  • Catering Manager

  • Conference Centre Manager

Course Content

Introduction to Hospitality Management

Introduction to Hospitality Management

00:21:00

Module 2: An Overview of Hotel Industry

An Overview of the Hotel Industry

00:15:00

Module 3: The Process of Selection and Recruitment in Hospitality Industry

The Process of Selection And Recruitment in Hospitality Industry

00:18:00

Module 4: The Process of Development and Training in Hospitality Industry

The Process of Development and Training in the Hospitality Industry

00:21:00

Module 5: Management of Front Office Operations

Management of Front Office Operations

00:16:00

Module 6: Management of Housekeeping, Engineering and Security Operations

Management of Housekeeping, Engineering and Security Operations

00:24:00

Module 7: Management of Food and Beverage Operations

Management of Food and Beverages Operations

00:17:00

Module 8: Management of Service Quality in Hospitality Industry

Management of Service Quality in the Hospitality Industry

00:17:00

Module 9: Marketing in Travel and Tourism Business

Marketing in Travel and Tourism Business

00:21:00

Module 10: Accounting in Hospitality Industry

Accounting in Hospitality

00:23:00

Module 11: Customer Satisfaction

Customer Satisfaction

00:20:00

Module 12: E-Hospitality and Technology

E-Hospitality and Technology

00:19:00

Mock Exam

Mock Exam - General Manager

00:20:00

Final Exam

Final Exam - General Manager

00:20:00

Frequently Asked Questions

Are there any prerequisites for taking the course?

There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course.

Can I access the course at any time, or is there a set schedule?

You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience.

How long will I have access to the course?

For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime.

Is there a certificate of completion provided after completing the course?

Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks.

Can I switch courses or get a refund if I'm not satisfied with the course?

We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase.

How do I track my progress in the course?

Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course.

What if I have technical issues or difficulties with the course?

If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

About The Provider

Janets
Janets
London
4.7(160)
Janets is an online platform where learners come to learn, and evolve. From the very beginning, the aim of this platform was to create an ever-growing community of avid learners instead of just delivering formulaic education. Emphasising on making the learners equipped for the fu...
Read more about Janets

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