Description

Becoming an office administrator or receptionist is an excellent entry point into the professional workforce. With over 1.5 million administrative and secretarial jobs in the UK, the demand for organised and personable admins to manage office tasks and assist staff continues rising. This comprehensive Office Admin & Receptionist course prepares you to thrive in these in-demand roles through industry-relevant training in key areas like communication etiquette, scheduling, customer service, business writing, and time management. Gain the skills and knowledge to become a confident, reliable, and exceptional administrative professional equipped to excel in any office environment.

Ready to compose your career symphony? Enrol today and unlock the rewarding world of Office Administration & Receptionism!

You will Learn The Following Things:

Demonstrate effective communication and customer service skills required of a receptionist.

Manage schedules and bookings and arrange travel and events.

Follow best practices for phone, mail, filing, and other administrative duties.

Represent the company and assist management professionally. Implement time management and organisational strategies effectively.

Implement time management and organisational strategies effectively.

Apply business writing principles through correspondence and other documents.

This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Office Admin & Receptionist. Enrol today and complete the course to achieve a certificate that can change your career forever.

Details

Perks of Learning with IOMH

One-to-one support from a dedicated tutor throughout your course.

Study online - whenever and wherever you want.

Instant Digital/ PDF certificate

100% money back guarantee

12 months access

Process of Evaluation

After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate.

Certificate of Achievement

After completing the Office Admin & Receptionist course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International).

Who Is This Course for?

Career Changers: Seeking a fresh start in a dynamic field? This course equips you with the skills to excel in diverse office environments.

School Leavers: Eager to kickstart your professional journey? Build a strong foundation with industry-relevant skills and knowledge.

Upskillers: Looking to add polish and efficiency to your existing skillset? This course empowers you to take your career to the next level.

Ambitious Individuals: Whether you dream of climbing the corporate ladder or setting up your office, this course provides the tools to succeed.

Requirements

There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Office Admin & Receptionist course.

Do note: you must be at least 16 years old to enrol.

Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course.

Career Path

Receptionist - £18K to £22K per year.

Administrative Assistant - £20K to £28K per year.

Executive Assistant - £25K to £40K per year.

Office Manager - £28K to £45K per year.

Personal Assistant - £30K to £50K per year.

Course Curriculum

Module 01: Introduction to Reception and Receptionist
	Module 01: Introduction to Reception and Receptionist	00:29:00
Module 02: Business Telephone Skills
	Module 02: Business Telephone Skills	00:21:00
Module 03: Representing Your Boss and Company
	Module 03: Representing Your Boss and Company	00:25:00
Module 04: Mail Services and Shipping
	Module 04: Mail Services and Shipping	00:26:00
Module 05: Travel Arrangements
	Module 05: Travel Arrangements	00:22:00
Module 06: Organising Meeting and Conferences
	Module 06: Organising Meeting and Conferences	00:19:00
Module 07: Time Management
	Module 07: Time Management	00:25:00
Module 08: Record Keeping and Filing Systems
	Module 08: Record Keeping and Filing Systems	00:24:00
Module 09: Business Writing Skills
	Module 09: Business Writing Skills	00:25:00
Module 10 :Organisational Skills
	Module 10 :Organisational Skills	00:19:00
Module 11: Communication Skills
	Module 11: Communication Skills	00:19:00
Module 12: Customer Service
	Module 12: Customer Service	00:22:00
Module 13: Effective Planning and Scheduling
	Module 13: Effective Planning and Scheduling	00:39:00
Module 14: Invoicing/Petty Cash
	Module 14: Invoicing/Petty Cash	00:20:00
Module 15: Business Environment
	Module 15: Business Environment	00:19:00
Assignment
	Assignment - Office Admin & Receptionist	00:00:00

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Office Admin & Receptionist

By IOMH - Institute of Mental Health

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