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Project Quality Management: On-Demand

Project Quality Management: On-Demand

  • 30 Day Money Back Guarantee
  • Completion Certificate
  • 24/7 Technical Support

Highlights

  • On-Demand course

  • 14 hours

  • All levels

Description

Project Quality Management: On-Demand

In today's environment, quality is the responsibility of everyone. Project success is no longer just the fulfillment of a project on schedule, on budget, and within the scope. Today, projects aren't successful unless the customer's needs are met at the highest level of quality at the lowest cost to the organization. Project Managers must know customer needs, and manage to them throughout the project lifecycle, in order to gain acceptance. Project Quality Management provides an interactive, hands-on environment for participants to practice identification of critical quality requirements (quality planning), fulfillment of those requirements through well-designed processes (Quality Assurance), and statistical awareness of technical specifications of project deliverables (Quality Control).

What You Will Learn

You'll learn how to:

  • Plan for higher quality project deliverables

  • Measure key performance indicators on projects, processes, and products

  • Turn data into useful project information

  • Take action on analyzed data that will drive down non-value-added costs and drive up customer acceptance and satisfaction

  • Reduce defects and waste in current project management processes

Foundation Concepts
  • Quality Defined
    Customer Focus Financial Focus

  • Quality Management

  • Process Management

  • Cost of Quality

Planning for Quality
  • Project Manager Role in Planning

  • Voice of the Customer

  • Quality Management Plan
    Measurement System Accuracy Data Gathering Data Sampling

Manage Quality
  • Process Management
    Process Mapping

  • Process Analysis
    Value Stream Mapping Standardization Visual Workplace and 5S Error Proofing (Poka-Yoke) Failure Mode and Effect Analysis

Control Quality
  • The Concept of Variation
    Common Cause Special Cause

  • Standard Business Reports

  • Tracking Key Measurements
    Control Charts

  • Data Analysis
    Variation Root Cause Analysis Variance Management

  • Designing for Quality

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