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Communicating Effectively with Facts and Data

This presentation will give the project manager some hints and suggestions on utilizing graphs and charts to aid in effective communication to various project stakeholders.

Perhaps the most important characteristic of any successful project manager is his ability to communicate effectively - to persuade others. Effective communication requires a clear and logical message that is believable and easy for the recipient to follow. Communicating effectively with facts and data strengthens a project manager's position, takes the emotion out of decision making, and helps move a project forward quickly and efficiently.

This presentation will give the project manager some hints and suggestions on utilizing graphs and charts to aid in effective communication to various project stakeholders. The attendee will know how to collect and organize data and then correctly display the information so better and more informed decisions can be made by stakeholders.

After this course, learners will be able to:

Understand and avoid the challenges to effective communication

Know how to correctly write a Problem Statement for a process improvement initiative

Know which charts to avoid and which charts to utilize when displaying information

Differentiate between good and bad charts and know why certain charts are better than others

Understand how to go about collecting and organizing data

Understand ways to stratify data in order to more effectively understand root causes of problems

Know how to present results in an understandable, concise and helpful manner

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Communicating Effectively with Facts and Data

By IIL Europe Ltd

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