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Change Management Foundation: Virtual In-House Training

Change Management Foundation: Virtual In-House Training

  • 30 Day Money Back Guarantee
  • Completion Certificate
  • 24/7 Technical Support

Highlights

  • Delivered Online

  • Full day

  • All levels

Description

Change Management Foundation: Virtual In-House Training

This course provides practical knowledge on Change Management techniques and the Foundation certification.

You will examine various Change Management techniques and explore which could be effectively implemented in your organization. The structured approach helps you understand how you deal with change as an individual, as a member of a team or organization, and as a leader. The program design explores the impact that change has on these four major areas:

  1. Change and the Individual

  1. Change and the Organization

  1. Communications and Stakeholder Engagement

  1. Change Management Practice

This course also prepares you for the APMG Change Management Foundation exam. Given that a primary course goal is to achieve the Foundation Certification, the course text will be provided in advance of the workshop so the participant may begin studying. In addition, daily homework assignments and practice exams will be provided. The Foundation-level exam is taken at the end of the third day of the Traditional Classroom course. Virtual Classroom participants must make separate arrangements to schedule their exam following course completion (See 'Important Note for Virtual Course Participants').

What You Will Learn

You'll learn how to:

  • Explain how individuals learn and why many may resist change

  • Illustrate how to build an effective change team

  • Describe the stakeholder engagement process and relate this to appropriate communication

  • Differentiate various approaches to plan, implement, and sustain organizational change

  • Demonstrate how to assess change impact and readiness, and deal with resistance

  • Improve your ability to pass the APMG Change Management Foundation Certification exam

Getting Started
  • Introductions

  • Course structure

  • Course goals and objectives

Change and the Individual
  • How people learn

  • Personality and change - introduction to MBTI

  • Models of individual change - the Change Curve and Bridges' Transition

  • Motivating individuals during change

Change and the Organization
  • Understanding organizational metaphors

  • Organizational culture and change

  • 3 models of change - Lewin, Kotter, and Senge

  • Key roles in change

Stakeholder Engagement
  • Identifying and analyzing stakeholders

  • Personas and empathy maps

  • Influencing strategies

Communication
  • Feedback and communication approaches

  • Communicating change - planning, factors, and barriers

  • Communication biases and channels

Change Impact
  • Identifying and assessing change impact

  • Stakeholder impact assessment

  • Change severity assessment

Change Readiness
  • Building change agent networks and the change team

  • How to make the organization ready for change

  • Creating a change management plan

  • Dealing with resistance to change

APMG Change Management Foundation Exam Preparation
  • Review of and practice with APMG sample questions and test papers

APMG Change Management Foundation Exam
  • Traditional Classroom: Paper-based exams will be taken on the last day of class

  • Virtual Classroom: The exam is scheduled by the Participant and taken subsequent to the course

About The Provider

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