Heart Smoke & Soal Ltd

I ordered a cast iron sauce pot with brush for a Christmas present - excellent value compared to another competitor! The order was promptly dealt with and dispatched within timescale. Sadly the Royal Mail strike then got in the way. RM could not provide any meaningful updates to either me or the company. The company kept in touch, advised a final posting date with a promise to send out a replacement then if still not delivered. It didn't arrive so another was dispatched and notified to m...

I attended one of the recent open days at Heart Smoke & Soal, the food was glorious. It has given me lots of ideas for my outdoor project next year. They tell me they are going to be holding cooking courses shortly, I can't wait for this! The showroom is a must visit place, we were also welcomed with drinks on arrival and brought the dog, what more could we ask for. !!!!!!

We were looking for an outdoor oven and found Zowie & Gareth who gave us so much information on the phone and invited us to their showroom the following day to experience a full English breakfast cooked in the wood oven which was fantastic. They were so incredibly welcoming, helpful, knowledgeable and couldn't have done more for us. Knowing we were having a party the following week they ensured that we had received our oven in time, it arrived within 3 days and we've not stop using it. 3 w...

Zowie and Gareth have been extremely accommodating and are very knowledgeable about BBQs and garden furnishings! They are delightful to deal with and work only with companies whose ethos mirror their own. They supply a range of really interesting equipment and furniture which have hugely enhanced our outdoor space. I have learnt a lot just from our interactions and will stay in touch for more tips and advice on BBQs and outdoor cooking :)

What a great business. Zowie and Gareth are lovely - I bought an 80 cm kadai and literally all the accessories! Have had tremendous fun with it. Today I took delivery of my kadai benches to complete the look! All dealings with Heart, Smoke and Soul and been both friendly, kind and yet professional too.