Hacker Own Brand Ltd

The training and support I've received from Hacker especial Melanie has been impeccable. I am really pleased with proactiveness and creativity in their training. Thank you very much!

Received half kitchen ordered that also in wrong colour. Charged full amount upfront. Selling authorised agent was a fraud, and Hacker head office took no action. Will be reporting them for fraud. I now get a reply from Hacker that they are not responsible for their retailers not delivering the good. Half doors and cabinets are missing. For a kitchen over £14,000. Full money taken upfront for cabinets - which were not delivered. Hacker takes no responsibility for vetting its retailers and con...

We bought a Hacker kitchen from a company who no longer deals with Hacker. Due to a minor problem with a cupboard door we contacted Hacker Kitchens direct & after providing them with full details of our kitchen they issued a replacement door without question. The service was outstanding & the lady we dealt with was incredibly helpful in every aspect of the process. From start to finish the whole process was outstanding with every stage communicated to us thereby ensuring we were upto date wit...

Extremely disappointed with the after sales service and quality of the goods. Bought a kitchen costing the best part of £40K through Vogue kitchens who were excellent. But having taken away Vogue's dealership my concerns about the quality of the goods purchased have simply fallen on deaf ears and there has been zero help in trying to get the matter sorted as they simply want me to go back to Vogue who are not in a position to help as Hacker don't deal with them any more! How ridiculous is tha...

Did my training here yesterday. Great day, learnt lots and really like the new showroom and offerings. German kitchens are fantastic for quality and style