Digital Transformation: Things to Consider Before Making Changes

Description

How well do you know your client base? How can upgrading your technology or digitally streamlining serve them? Some companies undergo a digital transformation beginning with reviewing software and then growing frustrated when the impact is hard to find. This microlearning video outlines how to achieve the best results for your customers and organization by starting with exploring intended outcomes. This video is great for anyone involved in strategic planning at your organization. Length: 3:56 Length: 4:21

Learning Objectives

Examine the importance of comprehensive audience research, eliminating assumptions and gaining a deep understanding of client behaviors and preferences, to lay the foundation for a data-driven digital transformation strategy.;Articulate clear and strategic objectives, addressing how digital transformation can advance overall business objectives and enhance customer engagement and experiences.;Shift the focus from technology to user impact, emphasizing the significance of reducing costs, saving time, and delivering superior customer experiences in the digital transformation strategy formulation.