Level 1 Sales and Marketing with Customer Service & Negotiation Skills - CPD Certified

Description

Level 1 Sales & Marketing with Customer Service & Negotiation Skills

Embark on a career-defining journey with our Level 1 course, designed to build foundational expertise in Sales & Marketing. Deepen your understanding of Sales dynamics and Marketing strategies, complemented by exceptional Customer Service skills. Emerge as a skilled professional in Sales & Marketing, equipped with advanced negotiation techniques to excel in the competitive business landscape.

Learning Outcomes:

• Master foundational concepts in Sales for effective Sales & Marketing.
• Understand the core principles of Marketing in the Sales & Marketing arena.
• Develop exceptional Customer Service skills for Sales success.
• Enhance Sales & Marketing strategies with proficient Negotiation Skills.

More Benefits:

• LIFETIME access
• Device Compatibility
• Free Workplace Management Toolkit

Sales & Marketing Level 1 Course Syllabus:

• 01: Basics of Sales for Sales & Marketing

  • Delve into the key elements of Sales, understanding the sales process, techniques, and strategies essential for success in Sales & Marketing.
  • Learn to identify customer needs and effectively present solutions.

• 02: Basics of Marketing in Sales & Marketing

  • Explore fundamental Marketing concepts, including market analysis, brand management, and marketing communication, as they relate to Sales.
  • Understand how effective Marketing strategies can drive Sales success.

• 03: Customer Service Excellence in Sales & Marketing

  • Acquire skills in Customer Service, crucial for maintaining client relationships and enhancing the Sales process.
  • Learn to address customer queries and challenges with professionalism and efficiency.

• 04: Negotiation Skills for Sales & Marketing Professionals

  • Develop advanced Negotiation Skills, a vital tool for closing deals and fostering long-term business relationships in Sales & Marketing.
  • Understand negotiation dynamics and tactics to achieve win-win outcomes.