Cultural Intelligence Centre UK

Most cultural competence programmes focus on teaching information about different cultures (e.g. Indians versus Germans; Millennials vs. Boomers). Cultural intelligence takes a different approach. Based on more than twenty years of research across over 100 countries, we know that there are four capabilities that need to be developed in order to relate and work effectively with people from different backgrounds. Cultural Intelligence begins with CQ Drive—the curiosity and motivation needed to work well with others. Next is CQ Knowledge—understanding the kinds of differences that describe one group versus the next, without resorting to stereotyping specific cultures. Third is CQ Strategy—learning how to plan effectively in light of cultural differences. And finally is CQ Action—being able to adapt behaviour when the situation requires it.