Duration
3 Days
18 CPD hours
This course is intended for
Mid- and upper-level managers looking to hone their senior management skills
will benefit from this course.
Overview
Use wisdom and understanding to lead others Deliver constructive critiques to
your staff More effectively coach and mentor your staff Develop new managers
Better motivate your staff Navigate organizational politics
To maximize performance and foster a healthy environment, senior managers must
also motivate others, nurturing and utilizing the distinctive skills of each
team member.
Private classes on this topic are available. We can address your organization?s
issues, time constraints, and save you money, too. Contact us to find out how.
Prerequisites
While there are no prerequisites for this course, please ensure you have the
right level of experience to be successful in this training.
1. LEADING OTHERS
* Comparing Vertical and Lateral Hierarchies- Leading in Different Structures
of Command and Control
* Leveraging Your Organization\'s Structure
* Knowing Your Employees - Developing Empathy
* Beginning with the End in Mind and Back-Casting to the Desired Future State
* Setting S.M.A.R.T. Goals
* Earning Your Team\'s Trust with Honesty, Reliability, Availability, and
Openness
2. STRATEGIES FOR COURSE CORRECTION
* Lighting a Fire- Motivating, Guiding, and Inspiring
* Resolving Conflict- Forcing, Accommodating, Avoiding, Compromising, and
Collaborating
* Changing the Script- Trusting Your Team, Empowering Delegation, Celebrating
Success, and Building & Reinforcing Your Team
* Defining Team Roles and Creating a Balanced Team
3. EFFECTIVE COACHING AND MENTORING
* Providing Clear and Timely Feedback
* Creating a Supportive Environment
* Building a Mentorship Plan - Mentoring for Success
4. TRAINING NEW MANAGERS
* Preparing, Developing, and Supporting New Managers
* Defining and Building Competencies
* Documenting Best Practices while Rewarding and Emulating Effective Managers
* Encouraging a Peer Network
5. MOTIVATION
* Understanding the 8 Level Hierarchy of Needs
* Managing Across Generations
* Applying the CARE Model
6. ORGANIZATIONAL POLITICS
* Being Politically Savvy, Ethical, and Effective
* Building Political Intelligence
* Understanding the Landscape
7. THE BIG PICTURE
* Thinking Through the Elements of Management