Name: TRAUMA - UNDERSTANDING BETTER TO INCLUDE BETTER
Price: 2500 GBP
Availability: InStock

<p>The number of pupils, alone in the UK with Special Educational Needs (SEN) increased to<strong> 1.37</strong><strong>million </strong>pupils in <strong>2020</strong>, compared to the number of pupils over the last 3 years. This is why the demand for SEN courses is booming rapidly. If you are interested in learning the principles of SEN and applying them to help the pupils through their day-to-day activities in school and at home, then this course is the right choice for you. Take a step forward to give your career a boost!</p><p>This SEN course emphasises an understanding of the most useful strategic approach to special education needs and the roles and responsibilities of SEN teachers. The duties of an SEN teacher are far more challenging; as a result, this course is designed to serve all the difficult phases of SEN teaching, such as behavioural and learning problems, effective classroom management, and a diverse teaching environment.</p><p>After completing this SEN course, you will be able to apply your knowledge to deal with learning disorders, communicate with SEN students, and determine their learning requirements. Subsequently, you will be able to demonstrate your understanding of how to plan, organise, and execute teaching methods for special students. Besides, this SEN course prepares you for teamwork projects, inclusive schools, the practice of leadership in various contexts, and many more. Furthermore, upon accomplishment of the SEN course, you will be able to illustrate the impact of disabilities, strategies for improving the performance of pupils, how to evaluate the performance growth of the pupils, and many more.</p><p><strong>What will I learn from this Special Educational Needs (SEN) course?</strong></p><ul><li>Demonstrate knowledge of the role, skillset and responsibilities of an SEN Teaching Assistant</li><li>Provide person-centred support to children with learning disabilities</li><li>Help SEN students to develop independence and achieve their full potential</li><li>Plan educational activities and lessons that SEN pupils can easily engage with</li><li>Communicate and interact with SEN pupils</li><li>SEN, school planning and organisation</li><li>Teamwork for SEN roles and functions</li><li>Teaching and Learning in the inclusive School</li></ul><p>Along with this course, you will get <strong>10 premium courses, an original hardcopy</strong>, <strong>11 PDF certificates (Main Course + Additional Courses) </strong>Student ID card as gifts.</p><p><strong>This SEN Bundle Consists of the following Premium courses: </strong></p><ul><li><strong>Course 01: </strong>EYFS Teaching</li><li><strong>Course 02: </strong>Lesson Planning for Teaching</li><li><strong>Course 03: </strong>SENCO (Special Educational Needs Coordination)</li><li><strong>Course 04: </strong>Childcare</li><li><strong>Course 05: </strong>Phonics Teaching Diploma</li><li><strong>Course 06: </strong>School Administrator</li><li><strong>Course 07: </strong>Speech Therapy</li><li><strong>Course 08: </strong>Child Protection</li><li><strong>Course 09: </strong>Domestic Violence and Abuse Awareness</li><li><strong>Course 10: </strong>Play Therapy</li></ul><p>Enrol now in SEN to advance your career, and use the premium study materials from Apex Learning.</p><p>The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your SEN expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes.</p><p><strong>Course Curriculum : </strong></p><p><strong>Course 1: SEN Diploma</strong></p><ul><li>Module 1: Special Education Needs (SEN): An Overview</li><li>Module 2: SEN Support</li><li>Module 3: High-Quality Teaching for Pupils</li><li>Module 4: SEN Teaching Methodologies</li><li>Module 5: Communication and Interaction</li><li>Module 6: Cognition and Learning</li><li>Module 7: Social, Emotional and Mental Health Difficulties</li><li>Module 8: Sensory or Physical Needs</li><li>Module 9: Working in Partnership</li></ul><p>And 10 more courses...</p><p><strong>Certificate:</strong></p><ul><li><strong>PDF Certificate: Free (Previously it was £6*11 = £66)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course: Previously it was £10)</strong></li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        110 CPD hours / points
                                    </div>
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                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone from any background can enrol in this SEN bundle.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This SEN course has been designed to be fully compatible with tablets and smartphones.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Enrolling on this SEN course can lead you to the following career opportunities:</p><ul><li>Preschool teacher</li><li>Kindergarten and Elementary School Teacher</li><li>Assistant teacher</li><li>Secondary School Teacher</li><li>Middle School Teacher</li><li>Advisors/ Counsellor In Educational Institute</li><li>Day-Care Centre Employee or Entrepreneur</li></ul><p>And many more!</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Apex Learning

SEN Teaching Assistant Diploma - CPD Certified

General Admission

The Teachers Training

Online Course Marketing

Counselling Skills

Business Communication Skills

Professional Skills Course (PSC)

Trainers Course

Teaching & Training

Communication Skills Bundle Course

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			<h2>Overview</h2>		</div>
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							<p><span>By enroling in Say No: Control Your Life, you can kickstart your vibrant career and strengthen your profound knowledge. You can learn everything you need to know about the topic.</span></p><p><span>The Say No: Control Your Life course includes all of the most recent information to keep you abreast of the employment market and prepare you for your future. The curriculum for this excellent Say No: Control Your Life course includes modules at all skill levels, from beginner to expert. You will have the productivity necessary to succeed in your organisation once you have completed our Say No: Control Your Life Program.</span></p><p><span>So enrol in our Say No: Control Your Life course right away if you're keen to envision yourself in a rewarding career.</span></p>						</div>
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			<h2><b>Description</b>
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							<p><span>Enroling in this Say No: Control Your Life course can improve your Say No: Control Your Life perspective, regardless of your skill levels in the Say No: Control Your Life topics you want to master. If you're already a Say No: Control Your Life expert, this peek under the hood will provide you with suggestions for accelerating your learning, including advanced Say No: Control Your Life insights that will help you make the most of your time. This Say No: Control Your Life course will act as a guide for you if you've ever wished to excel at Say No: Control Your Life.</span></p>						</div>
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			<h2>Why Choose Us?</h2>		</div>
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							<ul><li><span>After successfully completing the Say No: Control Your Life Course, you will receive a </span><b>FREE PDF Certificate </b><span>as evidence of your newly acquired abilities.</span></li><li><span>Lifetime access to the whole collection of Say No: Control Your Life learning materials.</span></li><li><span>Online test with immediate results</span></li><li><span>Enroling in the course has no additional cost.</span></li><li><span>You can study and complete the Say No: Control Your Life course at your own pace.</span></li><li><span>Study for the Say No: Control Your Life course using any internet-connected device, such as a computer, tablet, or mobile device.</span></li></ul>						</div>
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			<h2>Who Is This Course For?</h2>		</div>
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							<p><span>This Say No: Control Your Life course is a great place to start if you're looking to start a new career in Say No: Control Your Life field. This training is for anyone interested in gaining in-demand Say No: Control Your Life proficiency to help launch a career or their business aptitude. </span></p>						</div>
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			<h2>Requirements</h2>		</div>
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							<p><span>The Say No: Control Your Life course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Say No: Control Your Life, without any fuss.</span></p>						</div>
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							<p><span>This Say No: Control Your Life training will assist you develop your Say No: Control Your Life ability, establish a personal brand, and present a portfolio of relevant talents. It will help you articulate a  Say No: Control Your Life professional story and personalise your path to a new career. Furthermore, developing this Say No: Control Your Life skillset can lead to numerous opportunities for high-paying jobs in a variety of fields.</span></p>						</div>
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				<h3>
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					<td colspan="4">Section 01: The Why of No - why No matters and why it's hard to say</td>
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					<td><i></i></td>
					<td>Why is No Important?</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
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					<td><i></i></td>
					<td>Why is No Difficult? Your Inner Gopher</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
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					<td>Why is No Difficult? Six things that Drive you to Say Yes</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
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					<td colspan="4">Section 02: The What of No - What to say No to, and when to say it</td>
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					<td><i></i></td>
					<td>How to Challenge your Instincts on No</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
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					<td><i></i></td>
					<td>What to Say No to</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
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					<td>Specific things to Say No to</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
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					<td><i></i></td>
					<td>When to Say No</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
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					<td>What are your Choices?</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
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					<td>When to Say No to Relationships</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
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					<td><i></i></td>
					<td>What does No Mean?</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
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					<td>What is Special Time?</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
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					<td colspan="4">Section 03: How to say NO in lots of situations</td>
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					<td><i></i></td>
					<td>How to be Happy with No</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
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					<td>How to Decide Yes or No: Six Tools to Help Make Your Decision</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
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					<td><i></i></td>
					<td>How to Decide Yes or No: Six Ways of Thinking about Any Problem</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>How to Make No Feel Easier</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
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					<td><i></i></td>
					<td>How to Say No</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
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					<td><i></i></td>
					<td>How to say No to Friends and Loved Ones</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
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					<td><i></i></td>
					<td>How to say No to your Customers</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
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					<td>How to say No to False Assumptions</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
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					<td>How to say No to Temptation</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
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					<td><i></i></td>
					<td>How to Get on with it: How to say No to Procrastination</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
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					<td>How to say No in Negotiations</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
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					<td><i></i></td>
					<td>More Tips on How to Say No</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
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					<td colspan="4">Section 04: The What if of No; I've got you covered</td>
				</tr>
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					<td><i></i></td>
					<td>What if they Resist your No?</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
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					<td><i></i></td>
					<td>What if you want to Say Yes?</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
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					<td>Four 'What if?' Questions</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>What if you don't Follow my Advice?</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
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					<td colspan="4">Assignment </td>
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					<td>Assignment - Say No: Control Your Life</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
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NextGen Learning

Say No: Control Your Life Course

UK Wide Travel Costs

<p fr-original-style=" color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Circle of Friends is an approach to enhancing the inclusion, in a mainstream setting, of any child or young person who is experiencing difficulties in school because of disability, personal crisis or because of their challenging behaviour towards others. The &lsquo;circle of friends&rsquo; approach works by mobilising the young person&rsquo;s peers to provide support and engage in problem solving with the person in difficulty.</p>
<figure fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;">

<table fr-original-style="" style="border: none; border-collapse: collapse; empty-cells: show; max-width: 100%; box-sizing: border-box;"><tbody fr-original-style="" style="box-sizing: border-box;"><tr fr-original-style="" style="user-select: none; box-sizing: border-box;"><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">

<p fr-original-style="" style="font-size: 16px; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;">Online Course now available via&nbsp;<a fr-original-style=" color: rgb(71, 199, 245);" href="https://inclusive-solutions-school.teachable.com/courses" style="color: rgb(71, 199, 245); user-select: auto; box-sizing: border-box; text-decoration: inherit; cursor: pointer;">Teachable Platform</a>&nbsp;&ndash; <a fr-original-style=" color: rgb(71, 199, 245);" href="https://inclusive-solutions-school.teachable.com/p/creating-circles-of-friends" style="color: rgb(71, 199, 245); user-select: auto; box-sizing: border-box; text-decoration: inherit; cursor: pointer;">Creating Circles of&nbsp;</a></em></strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><a fr-original-style=" color: rgb(71, 199, 245);" href="https://inclusive-solutions-school.teachable.com/p/creating-circles-of-friends" style="color: rgb(71, 199, 245); user-select: auto; box-sizing: border-box; text-decoration: inherit; cursor: pointer;">Friends</a></em></strong></p>

<p fr-original-style="" style="font-size: 16px; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;">Learn at your own pace&hellip; lots of text and video support</em></strong></p>
</td></tr></tbody></table>
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<figure fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><img src="https://images.cademy.co.uk/inclusive-solutions/9d7a83b0-1f67-4890-a76f-1fa1f182b7af/original.webp" style="color: rgb(119, 119, 119); cursor: pointer; padding: 0px 1px; user-select: none; position: relative; max-width: 100%; box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(119, 119, 119);" fr-original-class="fr-draggable">
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<h3 fr-original-style=" color: rgb(71, 199, 245);" id="isPasted" style="color: rgb(71, 199, 245); box-sizing: border-box;">Course Category</h3>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Inclusion Peer Support Behaviour and Relationships Autism and Communication</p>

<h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Description</h3>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Circle of Friends is an approach to enhancing the inclusion, in a mainstream setting, of any child or young person who is experiencing difficulties in school because of disability, personal crisis or because of their challenging behaviour towards others. The &lsquo;circle of friends&rsquo; approach works by mobilising the young person&rsquo;s peers to provide support and engage in problem solving with the person in difficulty.</p>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">&lsquo;Circle of friends&rsquo; is not the same as &lsquo;circle time&rsquo; but many of the skills and techniques used by teachers in &lsquo;circle time&rsquo; can be used to support the &lsquo;circle of friends&rsquo; process. Over the past 12 years Colin Newton and Derek Wilson have been encouraging the use of &lsquo;circle of friends&rsquo; in a wide variety of primary and secondary schools, often with very successful outcomes. Some of these are described in their books &lsquo;Circles of Friends&rsquo;, (Folens, 1999) and &lsquo;Creating Circles of Friends&rsquo; (Inclusive Solutions, 2005).</p>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">This is an excellent opportunity to learn from Colin Newton and Derek Wilson the educational psychologists who brought this Department of Education endorsed approach to the UK.</p>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Learn how to build teams around challenging pupils by drawing on a resource which is always there&hellip;. other children. Enjoy participating in a multi media workshop that will challenge, entertain and reach for your emotions. Circles of support are for us all, for life&hellip;. and they work!</p>

<h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Testimonials</h3>

<blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">

<p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">&lsquo;Absolutely fantastic session &ndash; so thought provoking and positive.&rsquo;</p>
</blockquote>

<blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">

<p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">&lsquo;Well presented excellent course&rsquo;</p>
</blockquote>

<blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">

<p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">&lsquo;Wonderful, mind blowing day. Lots of children and young people there we need to really see &ndash; not treat&rsquo;</p>
</blockquote>

<blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">

<p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">&lsquo;Excellent presentation, lively, modern, current &ndash; definitely got the attention. Course gave great food for thought and I feel confident that this way of working will have a place in the future of our school.</p>
</blockquote>

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<iframe width="560" height="315" src="https://www.youtube.com/embed/18lQXJjl5OY" title="YouTube video player" frameborder="0" allowfullscreen="" fr-original-style="" style="box-sizing: border-box;"></iframe>
</p>

<h3 fr-original-style=" color: rgb(71, 199, 245);" id="isPasted" style="color: rgb(71, 199, 245); box-sizing: border-box;">Learning Objectives</h3>

<ol fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">To be able to understand the values and wider context of inclusion</li>
<li fr-original-style="" style="box-sizing: border-box;">To be able to set up and run a &lsquo;circle of friends&rsquo; to reduce likelihood of a pupil being excluded or segregated</li>
<li fr-original-style="" style="box-sizing: border-box;">To understand and be able to maximise the power of the peer group in supporting relationships, achievement and behaviour</li>
</ol>

<h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Who Is It For ?</h3>

<ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Primary and secondary teachers</li>
<li fr-original-style="" style="box-sizing: border-box;">Heads and Deputies</li>
<li fr-original-style="" style="box-sizing: border-box;">SENCOs</li>
<li fr-original-style="" style="box-sizing: border-box;">Learning Support and Guidance staff</li>
<li fr-original-style="" style="box-sizing: border-box;">Advanced Skills Teachers</li>
<li fr-original-style="" style="box-sizing: border-box;">Parents</li>
<li fr-original-style="" style="box-sizing: border-box;">Local Authority Support Services</li>
<li fr-original-style="" style="box-sizing: border-box;">Community Development workers</li>
<li fr-original-style="" style="box-sizing: border-box;">Early Years and School based Practitioners</li>
</ul>
<div fr-original-style="" style="box-sizing: border-box;">
<iframe width="560" height="315" src="https://www.youtube.com/embed/rsohFiQilCk" title="YouTube video player" frameborder="0" allowfullscreen="" fr-original-style="" style="box-sizing: border-box;"></iframe>
</div>

<h3 fr-original-style=" color: rgb(71, 199, 245);" id="isPasted" style="color: rgb(71, 199, 245); box-sizing: border-box;">Course Content</h3>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">The course answers the questions:</p>

<ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">What do you do with the child who is isolated by their aggression and anger, through being different, disabled or new to the school or community?</li>
<li fr-original-style="" style="box-sizing: border-box;">Practically how do we go about including high profile children or young people?</li>
<li fr-original-style="" style="box-sizing: border-box;">How can we help some children be friends?</li>
</ul>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">We will cover:</p>

<ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">The importance of Welcome</li>
<li fr-original-style="" style="box-sizing: border-box;">Inclusion values underpinning this work</li>
<li fr-original-style="" style="box-sizing: border-box;">The Intentional Building of Relationships &ndash; &lsquo;Circle of Friends&rsquo; work as an example</li>
<li fr-original-style="" style="box-sizing: border-box;">Not doing it alone &ndash; The Importance of Teams in developing inclusive practice</li>
<li fr-original-style="" style="box-sizing: border-box;">Practical setting up of circles of friends</li>
<li fr-original-style="" style="box-sizing: border-box;">Lessons learned</li>
<li fr-original-style="" style="box-sizing: border-box;">Stories of circles in primary and secondary mainstream schools</li>
</ul>
<div fr-original-style="" style="box-sizing: border-box;"><iframe width="560" height="315" src="https://www.youtube.com/embed/7KFGqoL_sVs" title="YouTube video player" frameborder="0" allowfullscreen="" fr-original-style="" style="box-sizing: border-box;"></iframe></div>

<p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">
<span fr-original-style="color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); box-sizing: border-box;">^ Circles of Friends Training in Kiev, Ukraine</span><br fr-original-style="" style="box-sizing: border-box;">
</p>

Inclusive Solutions

Diversity & Inclusion

Circle of Friends

Full Day

1-3 Hours / Half Day

We can supply our own PA system if you do not have your own for us to use

PA system

Written by Colin Newton and Derek Wilson. Price is per person

"Creating Circles of Friends" Book

UK Wide. Select this addon if you want us to travel to your location to deliver the course.

I will travel to the customer

<p id="isPasted" style='font-size: 16px; overflow-wrap: break-word; margin: 25px 0px; caret-color: rgb(119, 119, 119); color: rgb(119, 119, 119); font-family: "Open Sans";'>Inclusion Facilitation (IF) is an approach to enhancing the inclusion, in a mainstream community of any child or young person who is experiencing difficulties in the world because of disability, personal crisis or because of their challenging behaviour towards others. The IF approach works by mobilising the young person&rsquo;s natural supports to provide support and engage with the person in difficulty. Inclusion Facilitation is designed to create a better life for an individual by the provision of an intense input designed to being about social change. This usually entails a series of visits focused on getting the person out and about to increase confidence, social skills and presence in their local community and to pursue goals and dreams. Uniquely, the work is carried out under the close clinical supervision of a practicing psychologist.</p><h3 style='overflow-wrap: break-word; margin: 30px 0px 25px; font-family: "Open Sans"; font-weight: 400; color: rgb(71, 199, 245); font-size: 32px; line-height: 38px;'>What is Inclusion Facilitation Work?</h3><h3 style='overflow-wrap: break-word; margin: 30px 0px 25px; font-family: "Open Sans"; font-weight: 400; color: rgb(71, 199, 245); font-size: 32px; line-height: 38px;'><span style="font-size: 16px; color: rgb(124, 112, 107);">&lsquo;We do whatever it takes!&rsquo;</span></h3><h3 style='overflow-wrap: break-word; margin: 30px 0px 25px; font-family: "Open Sans"; font-weight: 400; color: rgb(71, 199, 245); font-size: 32px; line-height: 38px;'><span style="font-size: 16px; color: rgb(124, 112, 107);">Usually a Person Centred Planning event would be carried out using the <a href="https://inclusive-solutions.com/product/path-process-step-by-step-guide/" style="color: rgb(71, 199, 245); text-decoration: none; transition: color 0.1s ease-in-out;">PATH</a>or <a href="https://inclusive-solutions.com/product/path-process-step-by-step-guide/" style="color: rgb(71, 199, 245); text-decoration: none; transition: color 0.1s ease-in-out;">MAP</a> process &ndash; majoring on dreams and goal setting leading to precise action planning.&nbsp;</span></h3><h3 style='overflow-wrap: break-word; margin: 30px 0px 25px; font-family: "Open Sans"; font-weight: 400; color: rgb(71, 199, 245); font-size: 32px; line-height: 38px;'><span style="font-size: 16px; color: rgb(124, 112, 107);">An experienced psychologist alongside the inclusion facilitator would carry out a <a href="https://inclusive-solutions.com/product/path-process-step-by-step-guide/" style="color: rgb(71, 199, 245); text-decoration: none; transition: color 0.1s ease-in-out;">PATH</a>. A large graphic will be one of the outcomes of the meetings this is a great visual record and a shared memory of the event. This will also inform the priorities for the inclusion facilitation work Optionally following the <a href="https://inclusive-solutions.com/product/path-process-step-by-step-guide/" style="color: rgb(71, 199, 245); text-decoration: none; transition: color 0.1s ease-in-out;">PATH</a> event a &lsquo;scoping report&rsquo; is created outlining what Inclusion Facilitation could offer and highlighting what dreams and goals the individual has. The <a href="https://inclusive-solutions.com/product/path-process-step-by-step-guide/" style="color: rgb(71, 199, 245); text-decoration: none; transition: color 0.1s ease-in-out;">PATH</a> is also provides a good opportunity for the Facilitator to meet the focus person in a comfortable positive environment. <br>12 weekly visits from the Inclusion Facilitator followed by 5 monthly visits is our preferred model but we can be flexible with the delivery of this input. This is just a guideline, however we have received good results using this time frame. After this intensive input the Inclusion Facilitator will hand over to the existing family, carers and PA team to carry on where he or she has left off. This transition time is planned from the outset. An experienced psychologist is there to support the facilitator at all times and will guide all work done by the inclusion facilitator.&nbsp;</span></h3><h3 style='overflow-wrap: break-word; margin: 30px 0px 25px; font-family: "Open Sans"; font-weight: 400; color: rgb(71, 199, 245); font-size: 32px; line-height: 38px;'><span style="font-size: 16px; color: rgb(124, 112, 107);"><em><u>Is this just Support work?</u></em></span></h3><h3 style='overflow-wrap: break-word; margin: 30px 0px 25px; font-family: "Open Sans"; font-weight: 400; color: rgb(71, 199, 245); font-size: 32px; line-height: 38px;'><span style="font-size: 16px; color: rgb(124, 112, 107);">No! This is proactive engagement &ndash; doing whatever is required. We are not just passively or reactively providing what is asked for &ndash; we are actively pursuing a good life for the individual. Our work is built on careful research around a person&rsquo;s interests and what opportunities exist locally. We carry out community mapping.&nbsp;</span></h3><h3 style='overflow-wrap: break-word; margin: 30px 0px 25px; font-family: "Open Sans"; font-weight: 400; color: rgb(71, 199, 245); font-size: 32px; line-height: 38px;'><span style="font-size: 16px; color: rgb(124, 112, 107);">We actively work to tackle an individual&rsquo;s own resistance and reluctance to engage more socially. We actively engage with people in social settings that the individual attends to build bridges and connections &ndash; we are bridge builders. We build circles around a person. We create the conditions in which friendships can flourish. We have direct psychological supervision and support throughout. This work is short term and intense. Enjoy participating in a multimedia workshop that will challenge, entertain and reach for your emotions.</span></h3><h3 id="isPasted" style='overflow-wrap: break-word; margin: 30px 0px 25px; font-family: "Open Sans"; font-weight: 400; color: rgb(71, 199, 245); font-size: 32px; line-height: 38px;'>Learning Objectives</h3><p style='font-size: 16px; overflow-wrap: break-word; margin: 25px 0px; caret-color: rgb(119, 119, 119); color: rgb(119, 119, 119); font-family: "Open Sans";'>1.To be able to understand the values and wider context of inclusion.</p><p style='font-size: 16px; overflow-wrap: break-word; margin: 25px 0px; caret-color: rgb(119, 119, 119); color: rgb(119, 119, 119); font-family: "Open Sans";'>2.To be able to set up and run an &lsquo;Inclusion Facilitation project to improve the life chances and connections of a child or young person.</p><p style='font-size: 16px; overflow-wrap: break-word; margin: 25px 0px; caret-color: rgb(119, 119, 119); color: rgb(119, 119, 119); font-family: "Open Sans";'>3.To understand and be able to maximise the power of the peer group in supporting relationships, achievement and behaviour.</p><h3 id="isPasted" style='overflow-wrap: break-word; margin: 30px 0px 25px; font-family: "Open Sans"; font-weight: 400; color: rgb(71, 199, 245); font-size: 32px; line-height: 38px;'>Course Content</h3><h3 style='overflow-wrap: break-word; margin: 30px 0px 25px; font-family: "Open Sans"; font-weight: 400; color: rgb(71, 199, 245); font-size: 32px; line-height: 38px;'><span style="font-size: 16px;">The course answers the questions:</span></h3><ul style='font-size: 16px; overflow-wrap: break-word; margin: 25px 0px; padding-left: 30px; caret-color: rgb(119, 119, 119); color: rgb(119, 119, 119); font-family: "Open Sans";'><li style="padding-bottom: 10px;">What do you do with the child who is isolated by their aggression and anger, through being different, disabled or new to the school or community?&nbsp;</li><li style="padding-bottom: 10px;">Practically how do we go about including high profile children or young people?&nbsp;</li><li style="padding-bottom: 10px;">How can we help some children be friends?</li></ul><h3 style='overflow-wrap: break-word; margin: 30px 0px 25px; font-family: "Open Sans"; font-weight: 400; color: rgb(71, 199, 245); font-size: 32px; line-height: 38px;'><span style="font-size: 16px;">We will cover:&nbsp;</span></h3><ul style='font-size: 16px; overflow-wrap: break-word; margin: 25px 0px; padding-left: 30px; caret-color: rgb(119, 119, 119); color: rgb(119, 119, 119); font-family: "Open Sans";'><li style="padding-bottom: 10px;">Inclusion values underpinning this work&nbsp;</li><li style="padding-bottom: 10px;">The Intentional Building of Relationships &ndash;&lsquo;Inclusion Facilitation&rsquo; work as an example&nbsp;</li><li style="padding-bottom: 10px;">Not doing it alone &ndash; The Importance of Teams in developing inclusive practice&nbsp;</li><li style="padding-bottom: 10px;">Practical setting up and running of IF work&nbsp;</li><li style="padding-bottom: 10px;">Lessons learned&nbsp;</li><li style="padding-bottom: 10px;">Stories of IF work</li></ul>

Inclusion Facilitation

<p><strong>Have you ever wondered what goes on behind the scenes of a successful business? The answer is a dedicated and skilled office admin and receptionist team!</strong></p><p>The role of an office admin is to support the manager in running the daily operations of the business. They keep records, update databases, and work with managers on workplace issues. The receptionist, on the other hand, is the first point of contact for customers and visitors. They answer telephone calls and direct visitors to the most appropriate workers. Essentially, an efficient receptionist is crucial to any successful business.</p><p>In our comprehensive Office Administration and Receptionist training course, we provide you with all the essential skills required to run a company successfully. We cover everything from understanding business processes and organizational charts to timekeeping, sales forecasting, and effective communication strategies.</p><p>Our training also includes vital information on safety rules and internal communication, as well as how to interact with customers and resolve employees' grievances. Essentially, we provide you with everything you need to become a well-equipped office admin, capable of running a successful company.</p><p>So, if you're interested in a career in Office Administration and Receptionist, this is the perfect course for you.</p><p>Enrol today and start your journey towards a successful career in the business world!</p><p><strong>Highlights of The Certificate of Achievement Endorsed by the Quality Licence Scheme included with this Office Admin &amp; Receptionist at QLS Level 7 </strong><strong>Package</strong><strong>:</strong></p><ul><li>The Quality Licence Scheme ensures that the course you enrolled in, Office Admin &amp; Receptionist at QLS Level 7, is of the highest quality.</li><li>It helps you to easily get recognised by employers.</li><li>The endorsed certificate will make you stand out from the crowd when applying for jobs during this pandemic.</li><li>The Certificate of Achievement Endorsed by the Quality Licence Scheme has already helped thousands of people to reach their professional goals and get better jobs.</li></ul><p><strong>Why People Enrol this Office Admin &amp; Receptionist at QLS Level 7 from One Education:</strong></p><ul><li>Receive a Quality Licence Scheme-endorsed certificate upon successful completion of the course</li><li>Learning materials of our course contains engaging voiceover and visual elements for your comfort</li><li>Get 24/7 access to all course content for a full year</li><li>Complete the curriculum at your own pace</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li><li>Efficient assessments and instant results upon completion of our course</li></ul><p>This online training course is designed by industry experts and will give you an in-depth understanding of this topic. The course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience.</p><p>If you want to work in this rapidly growing sector and stand out from the competition, then our course is the perfect place to kickstart your dream career.</p><p><strong>Course Curriculum:</strong></p><p>Here is a curriculum breakdown of the Office Admin &amp; Receptionist at QLS Level 7:</p><p><strong>Module 01: Introduction to Reception and Receptionist</strong></p><ul><li>Job Requirements and Work Environment</li><li>21st Century Skills for a Receptionist</li><li>Duties and Responsibilities</li></ul><p><strong>Module 02: Business Telephone Skills</strong></p><ul><li>Telephone Etiquette</li><li>Domestic and International Calls</li></ul><p><strong>Module 03: Representing Your Boss and Company</strong></p><ul><li>Competence</li><li>Professionalism</li><li>Reflecting Brand Values</li></ul><p><strong>Module 04: Mail Services and Shipping</strong></p><ul><li>Mailing and Shipping Details</li><li>Royal Mail Services</li></ul><p><strong>Module 05: Travel Arrangements</strong></p><ul><li>Business Travel</li><li>Hotel Reservations</li></ul><p><strong>Module 06: Organising Meeting and Conferences</strong></p><ul><li>Meeting Arrangements</li><li>Planning Conferences</li></ul><p><strong>Module 07: Time Management</strong></p><ul><li>Prioritising the Workload</li><li>Effective Time Management at the Workplace</li><li>Multitasking</li></ul><p><strong>Module 08: Record Keeping and Filing Systems</strong></p><ul><li>Keeping Accurate Records</li><li>Filing Systems</li><li>Computer File Organising</li></ul><p><strong>Module 09: Business Writing Skills</strong></p><ul><li>Structures of Business Documents</li><li>Editing and Proofreading</li></ul><p><strong>Module 10: Organisational Skills</strong></p><ul><li>Organising Daily Work</li><li>Cultivating Organisational Habits</li></ul><p><strong>Module 11: Communication Skills</strong></p><ul><li>Effective Listening Skills</li><li>Verbal Communication</li><li>Non-Verbal Communication</li></ul><p><strong>Module 12: Customer Service</strong></p><ul><li>How to Deal with Difficult Customers</li><li>Handling Rude or Angry Callers</li></ul><p><strong>Module 13: Effective Planning and Scheduling</strong></p><ul><li>Work Breakdown Structure</li><li>Estimation Process and Resources Alignment</li><li>Project Planning</li><li>Risk Management</li></ul><p><strong>Module 14: Invoicing/Petty Cash</strong></p><ul><li>Financial Record Keeping</li><li>Invoice</li><li>Petty Cash</li><li>Budgeting</li></ul><p><strong>Module 15: Business Environment</strong></p><ul><li>Importance of Business Environment</li><li>Types of Business Environment</li><li>Social Responsibility of a Business</li><li>Business Ethics</li></ul><p><strong>Module 16: Advanced MS Excel</strong></p><ul><li>Essential Excel Shortcuts</li><li>Top 50 Excel Formulas</li><li>Master Excel Formula: VLOOKUP</li><li>Excel Data Analysis: Power Query</li></ul><p><strong>How is the Office Admin &amp; Receptionist at QLS Level 7 assessed?</strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you will be able to claim a certificate endorsed by the Quality Licence Scheme.</p><p><strong>Certificate of Achievement</strong></p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>After successfully completing the course, learners will get an endorsed certificate (included with the course) delivered right at their doorstep by post, without paying a single penny! Please note that learners residing outside the UK have to pay a £10 postage charge.</p><p><strong>CPD Accredited Certification from One Education</strong></p><p>After successfully completing the MCQ assessment of this course you will also qualify for a <strong>CPD </strong>Accredited Certificate from One Education, as proof of your continued professional development. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        180 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The Office Admin &amp; Receptionist at QLS Level 7 training is ideal for highly motivated individuals who want to enhance their professional skills and train for the job they want! This course also suits people aspiring for some in-depth knowledge on this topic and keep up to date with the latest information.</p><p>Study the Office Admin &amp; Receptionist at QLS Level 7 today and increase your professional skillset from the comfort of your home!</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal entry requirements for the course at QLS Level 7, with enrollment open to anyone!<strong> Anyone and everyone</strong> with a knack for learning can enrol on this course without any hesitation.</p><p>Learn online from any internet device, including your computer, tablet or smartphone. Study when it suits you and complete the course at your own pace.</p><p>All students must have a passion for learning and literacy, as well as being over the age of 16.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Explore high profiled jobs such as:</p><ul><li>Office Administrator</li><li>Receptionist</li><li>Administrative Assistant</li><li>Executive Assistant</li><li>Office Manager</li><li>Front Desk Coordinator</li><li>Office Coordinator</li><li>Administrative Coordinator</li><li>Customer Service Representative</li><li>Data Entry Clerk</li><li>Facilities Coordinator</li><li>Administrative Support Specialist</li><li>Operations Assistant</li><li>Corporate Receptionist</li><li>Administrative Services Coordinator</li></ul>
                        </div>

One Education

Office Admin & Receptionist at QLS Level 7 Course

<p fr-original-style=" color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">In this course we explore how we have attempted to build inclusive circles of support around individuals and contrast this with a radical approach to problem solving with parents &ndash; the Parent Solutions Circle. Parent Solutions is a brand new approach to problem solving with parents based on our live group work in schools. A focus on challenging behaviour brings interest, energy and commitment.&nbsp;</p>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

<h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Course Category</h3>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Inclusion</p>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Peer Support</p>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Parents and Carers</p>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Behaviour and relationships</p>

<h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Description</h3>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">In this course we explore how we have attempted to build inclusive circles of support around individuals and contrast this with a radical approach to problem solving with parents &ndash; the Parent Solutions Circle</p>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Parent Solutions is a brand new approach to problem solving with parents based on our live group work in schools. A focus on challenging behaviour brings interest, energy and commitment.</p>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Essentially the approach involves gathering a group of parents and carers together who recognise how challenging their own children are and would like some help to figure out how to be with them or how to manage an aspect of their behaviour. The process is facilitated but majors on the parents offering each other their wisdom and ideas. The directness that only peers can provide to each other makes the work both powerful and effective.</p>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Mobilising the wisdom and experiences of parents in a safe way is a delicate art. In this training we will explore how this can best be done.</p>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Parents who have been on all the courses and had all the professional advice in world love this way of working because they get to offer each other their experience, ideas and wisdom.</p>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">The approach is capacity focused, person centred approach to&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">working with</strong>&nbsp;parents rather than the dominant deficit oriented and &lsquo;medical model&rsquo; of viewing and&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">planning for</strong>&nbsp;parents. We work with rather than do things to a group of parents.</p>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">This training can be modelled with a group of parents or can be demonstrated with a group of professionals. We prefer mixed groups.</p>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;"><img src="https://images.cademy.co.uk/inclusive-solutions/f2efd17c-4415-4aa6-95ff-a367ba7f3362/original.jpeg" style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: pointer; padding: 0px 1px; user-select: none; position: relative; max-width: 100%; box-sizing: border-box;" fr-original-style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center;" fr-original-class="fr-draggable"></p>

<h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Learning Objectives</h3>

<ol fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">For participants to learn how to set up a Parent Solutions Circle</li>
<li fr-original-style="" style="box-sizing: border-box;">For participants to understand the underlying rationale and ethos of this way of working</li>
<li fr-original-style="" style="box-sizing: border-box;">To learn the facilitation process and stages of the Circle process</li>
</ol>

<h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Who Is It For?</h3>

<ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Anyone interested in working with parents and carers in a way that builds and makes use of their capacities rather than focus on their challenges and difficulties.</li>
<li fr-original-style="" style="box-sizing: border-box;">School leaders and managers</li>
<li fr-original-style="" style="box-sizing: border-box;">Social Care teams</li>
<li fr-original-style="" style="box-sizing: border-box;">Community organisers</li>
<li fr-original-style="" style="box-sizing: border-box;">Psychologists</li>
</ul>

<h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Course Content</h3>

<ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">True parent empowerment</li>
<li fr-original-style="" style="box-sizing: border-box;">Facilitating groups</li>
<li fr-original-style="" style="box-sizing: border-box;">Problem solving process</li>
<li fr-original-style="" style="box-sizing: border-box;">Handling group communication</li>
<li fr-original-style="" style="box-sizing: border-box;">Allowing direct feedback and challenge between participants in a safe way</li>
<li fr-original-style="" style="box-sizing: border-box;">Building relationships</li>
<li fr-original-style="" style="box-sizing: border-box;">Creating natural circles of support that can provide peer support and mutual problem solving</li>
</ul>
<div fr-original-style="" style="box-sizing: border-box;"><iframe width="560" height="315" src="https://www.youtube.com/embed/Qgxf5sltS38" title="YouTube video player" frameborder="0" allowfullscreen="" fr-original-style="" style="box-sizing: border-box;"></iframe></div><p fr-original-style=" color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">If you liked this course you may well like:</p><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;"><a fr-original-style=" color: rgb(71, 199, 245);" href="https://inclusive-solutions.com/training/creating-community-circles/" style="color: rgb(71, 199, 245); user-select: auto; box-sizing: border-box; text-decoration: inherit; cursor: pointer;">Creating Community Circles</a></p>

PARENT SOLUTIONS CIRCLE

<p fr-original-style=" color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Local authorities are being encouraged to seek the views of young people in relation to the services they receive. Schools and the whole range of support services (e.g. behaviour support, youth offending teams, social services, CAMHS etc.) are being expected to routinely ask young people for their views. This goes beyond involving young people in plans that concern them e.g care plans, individual education plans, pastoral support plans etc.</p>

<p style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);"></p>

<table fr-original-style="color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border: none; border-collapse: collapse; empty-cells: show; max-width: 100%; box-sizing: border-box;"><tbody fr-original-style="" style="box-sizing: border-box;"><tr fr-original-style="" style="user-select: none; box-sizing: border-box;"><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">

<p fr-original-style="" style="font-size: 16px; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;">Online Course now available via&nbsp;<a fr-original-style=" color: rgb(71, 199, 245);" href="https://inclusive-solutions-school.teachable.com/courses" style="color: rgb(71, 199, 245); user-select: auto; box-sizing: border-box; text-decoration: inherit; cursor: pointer;">Teachable Platform</a>&nbsp;&ndash; <a fr-original-style=" color: rgb(71, 199, 245);" href="https://inclusive-solutions-school.teachable.com/p/ask-the-children" style="color: rgb(71, 199, 245); user-select: auto; box-sizing: border-box; text-decoration: inherit; cursor: pointer;">Ask the Children</a></em></strong></p>

<p fr-original-style="" style="font-size: 16px; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;">Learn at your own pace&hellip; lots of text and video support</em></strong></p>

<p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">
<a fr-original-style=" color: rgb(71, 199, 245);" href="https://inclusive-solutions-school.teachable.com/p/ask-the-children" style="color: rgb(71, 199, 245); user-select: auto; box-sizing: border-box; text-decoration: inherit; cursor: pointer;"><img src="https://inclusive-solutions.com/wp-content/uploads/2019/05/Screenshot-2020-06-24-at-13.23.17.png" alt="We specialise in autism in mainstream schools, inclusion of students with disabilities, education psychology, autism education, community building and training on inclusion." width="711" height="490" srcset="https://inclusive-solutions.com/wp-content/uploads/2019/05/Screenshot-2020-06-24-at-13.23.17.png 711w, https://inclusive-solutions.com/wp-content/uploads/2019/05/Screenshot-2020-06-24-at-13.23.17-600x414.png 600w" sizes="(max-width: 711px) 100vw, 711px" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; position: relative; max-width: 100%; box-sizing: border-box;" fr-original-class="fr-draggable"></a></p>
</td></tr></tbody></table>

<h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Course Category</h3>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Peer Support</p>

<h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Description</h3>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Local authorities are being encouraged to seek the views of young people in relation to the services they receive. Schools and the whole range of support services (e.g. behaviour support, youth offending teams, social services, CAMHS etc.) are being expected to routinely ask young people for their views. This goes beyond involving young people in plans that concern them e.g care plans, individual education plans, pastoral support plans etc. This training will focus on how young people can be effectively engaged in giving their views and will present a model for use in evaluating services to young people based on the concept of resilience. This model enables young people to be clear about what has helped and hindered them in being able to overcome difficulties. It also provides a framework for evaluating the extent to which services are reducing risk and increasing protective factors to enable young people to develop the resilience.</p>

<h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Testimonials</h3>

<blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; color: rgb(94, 53, 177); box-sizing: border-box;">

<p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">&lsquo;Yet again inspiring and opening more doors than I can go through&rsquo;?</p>
</blockquote>

<p fr-original-style="" style="font-size: 16px; box-sizing: border-box;"><iframe width="560" height="315" src="https://www.youtube.com/embed/uiX0EtFPch0" title="YouTube video player" frameborder="0" allowfullscreen="" fr-original-style="" style="box-sizing: border-box;"></iframe></p>

<p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">
</p><blockquote fr-original-style=" color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">&lsquo;This opened a lot of avenues for thought and reflection. It will help me to help colleagues to see where they can improve practice to create a more inclusive environment within the whole school.&rsquo;</p></blockquote><blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">&lsquo;Some great ideas and restored my self belief! Fantastic&rsquo;</p></blockquote><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Learning Objectives</h3><ol fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Strategies for engaging young people</li><li fr-original-style="" style="box-sizing: border-box;">Knowledge and Understanding of resilience In relation to system and environmental factors</li><li fr-original-style="" style="box-sizing: border-box;">Strategies for reducing risk and increasing protective factors In relation to Individual young people and services</li><li fr-original-style="" style="box-sizing: border-box;">Evaluation framework for services to young people</li></ol><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Who Is It For ?</h3><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Youth offending teams</li><li fr-original-style="" style="box-sizing: border-box;">Social services</li><li fr-original-style="" style="box-sizing: border-box;">CAMHS</li><li fr-original-style="" style="box-sizing: border-box;">Primary and secondary teachers</li><li fr-original-style="" style="box-sizing: border-box;">Heads and Deputies</li><li fr-original-style="" style="box-sizing: border-box;">SENCOs</li><li fr-original-style="" style="box-sizing: border-box;">Learning Support and Guidance staff</li><li fr-original-style="" style="box-sizing: border-box;">Advanced Skills Teachers</li><li fr-original-style="" style="box-sizing: border-box;">Parents</li><li fr-original-style="" style="box-sizing: border-box;">Local Authority Support Services</li><li fr-original-style="" style="box-sizing: border-box;">Community Development workers</li><li fr-original-style="" style="box-sizing: border-box;">Early Years and School based Practitioners</li><li fr-original-style="" style="box-sizing: border-box;">Social work staff</li><li fr-original-style="" style="box-sizing: border-box;">Health Services</li></ul><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Course Content</h3><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">The course answers the questions :</p><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">How can we truly involve pupils?</li><li fr-original-style="" style="box-sizing: border-box;">Practically how do we go about listening to pupils views?</li><li fr-original-style="" style="box-sizing: border-box;">What if we do not like what they tell us?</li><li fr-original-style="" style="box-sizing: border-box;">How can we involve our most disaffected young people?</li></ul><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Key themes</p><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Tools for engaging young people and gaining their views</li><li fr-original-style="" style="box-sizing: border-box;">The concept of resilience</li><li fr-original-style="" style="box-sizing: border-box;">System and environmental risk and protective factors that impact on young people&rsquo;s resilience</li><li fr-original-style="" style="box-sizing: border-box;">Reducing risk and Increasing protective factors</li><li fr-original-style="" style="box-sizing: border-box;">Resilience planning for Individuals and services</li><li fr-original-style="" style="box-sizing: border-box;">Evaluating services to young people</li></ul><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">If you liked this course you may well like:</p><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;"><a fr-original-style=" color: rgb(71, 199, 245);" href="https://inclusive-solutions.com/training/circle-of-friends-training/" style="color: rgb(71, 199, 245); user-select: auto; box-sizing: border-box; text-decoration: inherit; cursor: pointer;">CIRCLES OF FRIENDS</a></p>

PUPIL PARTICIPATION: LISTENING TO THE POWERFUL VOICE OF YOUNG PEOPLE

<p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><span fr-original-style="color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); box-sizing: border-box;">In this course we explore how we have attempted to build inclusive circles of support around individuals and contrast this with a radical approach to hospitality and community building &ndash; the Community Circle.&nbsp;The purpose of community circles is to bring people from a local community together to share their skills, talents, gifts and resources. This idea is based upon the premise that ALL of us need three things in our lives to make us happy and fulfilled: these are money, friendship and meaning. We believe that everyone needs community, everyone needs to be heard and everyone needs to have fun.</span></p>

<p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><span fr-original-style="color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><iframe width="560" height="315" src="https://www.youtube.com/embed/fM3BzKWe3cU" title="YouTube video player" frameborder="0" allowfullscreen="" fr-original-style="" style="box-sizing: border-box;"></iframe></span></p>

<table fr-original-style="color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); border: none; border-collapse: collapse; empty-cells: show; max-width: 100%; box-sizing: border-box;"><tbody fr-original-style="" style="box-sizing: border-box;"><tr fr-original-style="" style="user-select: none; box-sizing: border-box;"><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">

<p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;">Online Course now available via&nbsp;<a fr-original-style=" color: rgb(71, 199, 245);" href="https://inclusive-solutions-school.teachable.com/courses" style="color: rgb(71, 199, 245); user-select: auto; box-sizing: border-box; text-decoration: inherit; cursor: pointer;">Teachable Platform</a>&nbsp;&ndash; <a fr-original-style=" color: rgb(71, 199, 245);" href="https://inclusive-solutions-school.teachable.com/p/creating-community-circles/" style="color: rgb(71, 199, 245); user-select: auto; box-sizing: border-box; text-decoration: inherit; cursor: pointer;">Creating Community Circles</a></em></strong></p>

<p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;">Learn at your own pace&hellip; lots of text and video support</em></strong></p>

<p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">
<a fr-original-style=" color: rgb(71, 199, 245);" href="https://inclusive-solutions-school.teachable.com/p/creating-community-circles/" style="color: rgb(71, 199, 245); user-select: auto; box-sizing: border-box; text-decoration: inherit; cursor: pointer;"><img src="https://inclusive-solutions.com/wp-content/uploads/2016/06/Screenshot-2021-02-23-at-13.42.16.png" alt="We specialise in autism in mainstream schools, inclusion of students with disabilities, education psychology, autism education, community building and training on inclusion." width="592" height="508" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; position: relative; max-width: 100%; box-sizing: border-box;" fr-original-class="fr-draggable"></a></p>
</td></tr></tbody></table>

<h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Category</h3>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Inclusion</p>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Peer Support</p>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Parents and Carers</p>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">&nbsp;</p>

<h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Description</h3>

<h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong>Building Community Circles</h3>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">In this course we explore how we have attempted to build inclusive circles of support around individuals and contrast this with a radical approach to hospitality and community building &ndash; the Community Circle.</p>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">The purpose of community circles is to bring people from a local community together to share their skills, talents, gifts and resources. This idea is based upon the premise that ALL of us need three things in our lives to make us happy and fulfilled: these are&nbsp;<em fr-original-style="color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;">money, friendship and meaning</em>. We believe that everyone needs community, everyone needs to be heard and everyone needs to have fun.</p>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Community Circles are based upon reciprocity and the assumption that EVERYONE has both gifts and needs &ndash; whether these are labelled or not. The circles adopt the fundamental value of inclusion that &lsquo;all means all&rsquo;, no one is excluded from community circles, instead the&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">circle</strong>&nbsp;members work out how to include everyone equally and safely.</p>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">A community&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">circle</strong>&nbsp;is made up of participants and allies from the local community. The meeting starts with everyone sharing food and conversations. Next the group comes together in a&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">circle</strong>&nbsp;so that everyone can see each other and shares what is good and new in their lives, everyone gets a turn to be listened to. &lsquo;New and Good&rsquo; breaks the habit of thinking about and acting from what&rsquo;s wrong, it is an exercise of giving and receiving attention with one another and it also provides a strong foundation of strengths from which we can think about and tackle difficulties. The group is then asked the question what do they&nbsp;<em fr-original-style="color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;">want</em>,&nbsp;<em fr-original-style="color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;">need&nbsp;</em>or&nbsp;<em fr-original-style="color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;">have to offer</em>.</p>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Community circles provide a great foundation or starting point from which to explore connections, build relationships, locate resources and share skills. These circles will be a particularly important resource for Brokers and the people that they work for. They provide a safe forum in which people can meet and friendships can start, a natural reservoir of people and relationships where people can be invited to offer their time and capacity.</p>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">To be successful we have to start from a belief in inclusion. A belief that:</p>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">1 &nbsp;We are all born &lsquo;in&rsquo;.</p>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">2 &nbsp;All means all.</p>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">3 &nbsp;Everyone needs to belong.</p>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">4 &nbsp;Everyone is ready.</p>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">5 &nbsp;Everyone needs support.</p>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">6 &nbsp;Everyone can communicate.</p>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">7 &nbsp;Everyone can contribute.</p>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">8 &nbsp;Together we&rsquo;re better.</p>

<p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><span fr-original-style="color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><iframe width="560" height="315" src="https://www.youtube.com/embed/3-8M20hQhZ0" title="YouTube video player" frameborder="0" allowfullscreen="" fr-original-style="" style="box-sizing: border-box;"></iframe></span></p>

<h3 fr-original-style=" color: rgb(71, 199, 245);" id="isPasted" style="color: rgb(71, 199, 245); box-sizing: border-box;">Learning Objectives</h3><ol fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">For participants to learn how to create a Community Circle.</li><li fr-original-style="" style="box-sizing: border-box;">For participants to understand the underlying rationale and ethos of this way of working.</li><li fr-original-style="" style="box-sizing: border-box;">To explore ways of maximising an individual&rsquo;s inclusion and connection with the wider community.</li><li fr-original-style="" style="box-sizing: border-box;">To explore ways of helping with friendship, social connection and education.</li><li fr-original-style="" style="box-sizing: border-box;">To increase confidence, social skills and presence of disabled adults and those with a wide range of need in their local community by focusing on their contribution.</li></ol><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Who Is It For?</h3><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Anyone interested in mobilising the community to make it more inclusive around disabled or challenging individuals.</p><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Course Content</h3><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Understanding ordinary needs &ndash; plus the true dimensions of social inclusion</li><li fr-original-style="" style="box-sizing: border-box;">Building relationships</li><li fr-original-style="" style="box-sizing: border-box;">Creating natural circles of support</li><li fr-original-style="" style="box-sizing: border-box;">Creating a community circle</li></ul><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">If you like this you will almost certainly enjoy:</p><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;"><a fr-original-style=" color: rgb(71, 199, 245);" href="https://inclusive-solutions.com/training/person-centred-planning-using-path-and-maps/" style="color: rgb(71, 199, 245); user-select: auto; box-sizing: border-box; text-decoration: inherit; cursor: pointer;">Person Centred Planning using PATH and MAPS</a></p>

COMMUNITY CIRCLES

<p fr-original-style=" color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">This is a practical &lsquo;non-medical&rsquo; day for front line practitioners working with children and young people who have experienced serious trauma in their life. We work to strengthen &nbsp;understanding of children who have faced issues of trauma emerging from abuse, violence, loss and family breakdown.</p>

<p style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);"></p>

<table fr-original-style="color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border: none; border-collapse: collapse; empty-cells: show; max-width: 100%; box-sizing: border-box;"><tbody fr-original-style="" style="box-sizing: border-box;"><tr fr-original-style="" style="user-select: none; box-sizing: border-box;"><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">

<p fr-original-style="" style="font-size: 16px; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;">Online Course now available via&nbsp;<a fr-original-style=" color: rgb(71, 199, 245);" href="https://inclusive-solutions-school.teachable.com/courses" style="color: rgb(71, 199, 245); user-select: auto; box-sizing: border-box; text-decoration: inherit; cursor: pointer;">Teachable Platform</a>&nbsp;&ndash; <a fr-original-style=" color: rgb(71, 199, 245);" href="https://inclusive-solutions-school.teachable.com/p/impact-of-trauma" style="color: rgb(71, 199, 245); user-select: auto; box-sizing: border-box; text-decoration: inherit; cursor: pointer;">Impact of Trauma</a></em></strong></p>

<p fr-original-style="" style="font-size: 16px; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;">Learn at your own pace&hellip; lots of text and video support</em></strong></p>

<p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">
<a fr-original-style=" color: rgb(71, 199, 245);" href="https://inclusive-solutions-school.teachable.com/p/impact-of-trauma" style="color: rgb(71, 199, 245); user-select: auto; box-sizing: border-box; text-decoration: inherit; cursor: pointer;"><img src="https://inclusive-solutions.com/wp-content/uploads/2019/06/Screenshot-2020-06-24-at-13.40.29.png" alt="We specialise in autism in mainstream schools, inclusion of students with disabilities, education psychology, autism education, community building and training on inclusion." width="854" height="712" srcset="https://inclusive-solutions.com/wp-content/uploads/2019/06/Screenshot-2020-06-24-at-13.40.29.png 854w, https://inclusive-solutions.com/wp-content/uploads/2019/06/Screenshot-2020-06-24-at-13.40.29-768x640.png 768w, https://inclusive-solutions.com/wp-content/uploads/2019/06/Screenshot-2020-06-24-at-13.40.29-600x500.png 600w" sizes="(max-width: 854px) 100vw, 854px" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; position: relative; max-width: 100%; box-sizing: border-box;" fr-original-class="fr-draggable"></a></p>
</td></tr></tbody></table>

<h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Course Category</h3>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Meeting emotional needs
<br fr-original-style="" style="box-sizing: border-box;">Behaviour and Relationships
<br fr-original-style="" style="box-sizing: border-box;">Inclusion
<br fr-original-style="" style="box-sizing: border-box;">Teaching and Learning</p>

<h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Description</h3>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;"><span fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;">This is a practical &lsquo;non-medical&rsquo; day for front line practitioners working with children and young people with serious issues arising from trauma.</span></p>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;"><span fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;">Drawing from the international research and literature and our own experience over many years as educational psychologists of the challenges of children with major social and emotional needs, we will explore together what the best practice can and could look like. We explore the language and key concepts of trauma and outline very practical classroom strategies.</span></p>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;"><span fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;">We look at what Psychology may help us in our understanding of children who have faced trauma.</span></p>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;"><span fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;">We explore the themes of:</span></p>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;"><span fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;">Hyperarousal</span></p>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;"><span fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;">Intrusive thoughts</span></p>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;"><span fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;">Constricted lives</span></p>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;"><span fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;">We look at triggers, self-regulation and unpack a range of strategies.&nbsp;</span></p>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;"><span fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;">We explore what young people with these difficulties really need from us.</span></p>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;"><span fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;">We also spend time looking at the emotional impact on practitioners working with children with such needs and what helps at a personal and team level.</span></p>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;"><span fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;">We can all do something &ndash; we do not have to wait for expert therapists to arrive!&nbsp;</span></p>

<h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Testimonials</h3>
<div fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;">

<p align="center" fr-original-style="" style="font-size: 16px; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><span fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;">I had no idea&hellip;</span></em></strong></p>

<p align="center" fr-original-style="" style="font-size: 16px; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><span fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;">It had a huge impact</span></em></strong></p>

<p align="center" fr-original-style="" style="font-size: 16px; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><span fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;">Belonging and feelings are so important</span></em></strong></p>

<p align="center" fr-original-style="" style="font-size: 16px; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><span fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;">Excellent!</span></em></strong></p>

<p align="center" fr-original-style="" style="font-size: 16px; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><span fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><iframe width="560" height="315" src="https://www.youtube.com/embed/Bx5W_SbE7wk" title="YouTube video player" frameborder="0" allowfullscreen="" fr-original-style="" style="box-sizing: border-box;"></iframe></span></em></strong></p>

<h3 fr-original-style=" color: rgb(71, 199, 245);" id="isPasted" style="color: rgb(71, 199, 245); box-sizing: border-box;">Learning Objectives</h3><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Increased confidence regarding developing inclusive practice for traumatised children in mainstream schools</li><li fr-original-style="" style="box-sizing: border-box;">Simple understandable explanation trauma understood</li><li fr-original-style="" style="box-sizing: border-box;">Access to a wider range of practical strategies to impact on social and behavioural needs</li><li fr-original-style="" style="box-sizing: border-box;">Deeper understanding of core values surrounding inclusion of emotionally disabled children</li><li fr-original-style="" style="box-sizing: border-box;">Opportunity to reflect on professional attitudes and behaviour towards parents and pupils with complex emotional needs</li><li fr-original-style="" style="box-sizing: border-box;">New skills, scripts and processes to make inclusion successful</li></ul><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Who Is It For?</h3><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Practitioners working in schools and other settings with children and young people of all ages</li><li fr-original-style="" style="box-sizing: border-box;">Key workers</li><li fr-original-style="" style="box-sizing: border-box;">Teaching Assistants with support roles</li><li fr-original-style="" style="box-sizing: border-box;">Heads and deputies</li><li fr-original-style="" style="box-sizing: border-box;">SENCOs</li><li fr-original-style="" style="box-sizing: border-box;">Advanced skills teachers</li><li fr-original-style="" style="box-sizing: border-box;">Primary and secondary classroom teachers</li><li fr-original-style="" style="box-sizing: border-box;">Parents</li><li fr-original-style="" style="box-sizing: border-box;">Local authority support services</li></ul><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Course Content</h3><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">The course explores the questions:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">What does it take for a child to:</li></ul><ol fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Feel safe and secure</li><li fr-original-style="" style="box-sizing: border-box;">Mourn the past trauma</li><li fr-original-style="" style="box-sizing: border-box;">Reconnect with ordinary relationships with children and adults?</li></ol><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">How can we start to develop an understanding of traumatised children?</li><li fr-original-style="" style="box-sizing: border-box;">What is the true impact of trauma?</li><li fr-original-style="" style="box-sizing: border-box;">What else can we do to go about including high profile children or young people with challenging emotional needs?</li><li fr-original-style="" style="box-sizing: border-box;">What useful psychological constructs can we use to guide us?</li></ul><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">This course also explores practical strategies, concepts and language for key adults rebuilding relationships with individual pupils.</p><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">This is a participative day that aims to be explorative and practical. Opportunities to develop empathy with the children of concern will be created.</p><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">If you liked this course you may well like:</p><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;"><a fr-original-style=" color: rgb(71, 199, 245);" href="https://inclusive-solutions.com/training/behaviour-fresh-approaches-to-behaviour-and-relationships/" style="color: rgb(71, 199, 245); user-select: auto; box-sizing: border-box; text-decoration: inherit; cursor: pointer;">FRESH APPROACHES TO BEHAVIOUR AND RELATIONSHIPS</a></p></li></ul>
</div>

Trauma

TRAUMA - UNDERSTANDING BETTER TO INCLUDE BETTER

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Strategic planning is often perceived as being difficult and requiring specialist skills - and also as being too challenging or lacking value when the future is so uncertain; leaders can often find it difficult to know how best to go about strategic planning in their organisation, and how to ensure that strategy is managed successfully.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">In this<em id="isPasted" fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;Strategy Insights</strong></em> <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Masterclass</em></strong> we will start from &#39;first principles&#39; and explore what strategic planning is <em fr-original-style="" style="box-sizing: border-box;">really</em> about and how to approach it effectively (including how to consider the uncertainty of the future). The aim is to stimulate your thinking about what might be the right approach to strategic planning in <em fr-original-style="" style="box-sizing: border-box;">your</em> organisation (every organisation is different!); the Masterclass will be participative, with opportunities to work and share ideas with other delegates (without disclosing any organisational confidences).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">[<em id="isPasted" fr-original-style="" style="box-sizing: border-box;">This Masterclass has been given previously for specific groups, and given the feedback from participants is now being made available for open booking</em>.] &nbsp;<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">** David Booth has kindly donated a complimentary copy of  his book, &#39;<em fr-original-style="" style="box-sizing: border-box;">Strategy Journeys - a guide to effective strategic planning</em>&#39; (shortlisted for the CMI Management Book of the Year 2018) to be made available to those attending this Masterclass **&nbsp;</p>

Strategic planning is often perceived as being difficult and requiring specialist skills - and also as being too challenging or lacking value when the future is so uncertain; leaders can often find it difficult to know how best to go about strategic planning in their organisation, and how to ensure that strategy is managed successfully.

In this Strategy Insights Masterclass we will start from 'first principles' and explore what strategic planning is really about and how to approach it effectively (including how to consider the uncertainty of the future). The aim is to stimulate your thinking about what might be the right approach to strategic planning in your organisation (every organisation is different!); the Masterclass will be participative, with opportunities to work and share ideas with other delegates (without disclosing any organisational confidences).
[This Masterclass has been given previously for specific groups, and given the feedback from participants is now being made available for open booking.] 

** David Booth has kindly donated a complimentary copy of his book, 'Strategy Journeys - a guide to effective strategic planning' (shortlisted for the CMI Management Book of the Year 2018) to be made available to those attending this Masterclass ** 

Strategy Insights

Strategic Management

Strategic Planning

Business Strategy

Leadership Development

This Strategy Insights Masterclass explores what strategic planning is really about and how to approach it effectively (including how to consider the uncertainty of the future).

Demystifying strategic planning

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">A day of Data Governance, support, networking, and answering your questions</strong></p><h2 fr-original-style="" style="box-sizing: border-box;">About this event</h2><div style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);">

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Are you responsible for implementing Data Governance? Are you expected to have all the answers?</p>

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">
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<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">It can be a scary position to be in, especially if you are new to the role, and even if you have done it before, what worked for the last organisation doesn&#39;t always work for the new one.</p>

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">
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<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">You can end up feeling lonely, vulnerable and frustrated. After all, you are trying to implement Data Governance to help your organisation - why is it turning out to be so difficult?!</p>

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">
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<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">You can spend hours on the internet or reading books but it can be challenging trying to turn the theory into something practical that will work for your organisation. If only you could fast forward to a few years&rsquo; time when you have done many more Data Governance initiatives and had a wider range of experience to fall back on.</p>

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">
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<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">If you don&#39;t have a time machine to help you with that, the other option is to build a network of experienced trusted peers who are willing to share the benefit of their experience with you. But that can be easier said than done. These days many networking events still aren&rsquo;t taking place and those that are are online and it&rsquo;s very hard to get a chance to speak let alone get advice for your challenges.</p>

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">
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<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">I can help you with that.</p>

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">
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<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Why not join this 1 Day Data Governance Mastermind Workshop, where you get allocated time to get specific advice on your current Data Governance challenges and get the chance to network with others in similar situations.</p>

<p style="color: rgb(111, 114, 135); text-align: center; font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135); text-align: center;"><iframe width="560" height="315" src="https://www.youtube.com/embed/LcKBlsChafg" title="YouTube video player" frameborder="0" allowfullscreen="" fr-original-style="" style="box-sizing: border-box;"></iframe></p>
</div>

Untangle your Data Governance issue and collaborate with your peers during this one-day Mastermind
Discuss Data Governance approaches with people who get it
Are you struggling with a Data Governance issue and wish you had a team of other Data Governance professionals you could bounce it around with?
You’ve done Data Governance training and you know what you’re focusing on. While your team is supportive, you spend a lot of time dealing with, and driving forward, culture change, managing stakeholders, and fielding questions from people who have their own priorities and now need to do this ‘Data Governance stuff’ on top. 
It would be nice, once in a while, to have a conversation about how to achieve something free from internal issues. You want to talk about best practices and get some alternative ideas.
That’s what my Data Governance Mastermind gives you: space to reflect with the support of your peers and practical solutions you can implement.
What is a mastermind?
Mastermind groups are the definition of ‘sharing is caring’. It’s you and your fellow peers – people who do what you do - gathering to brainstorm, problem solve, set goals and be each other’s support network.
At the Data Governance Mastermind, you will meet and learn from other people implementing Data Governance initiatives. 
It’s a one-day event, on Zoom. One of the benefits of attending is you’ll get 30 minutes in the ‘hot seat’ where you can share something you’re struggling with and get input from the group. 
What you can expect during the day
Discussions about different aspects of Data Governance and the opportunity to share what’s worked for you.
Tailored advice specific to your situation from me.
Insights from other people implementing Data Governance about what’s worked for them, what hasn’t worked, and how they have tackled issues.
30 minutes in the hot seat so you can share something you need help with and get practical suggestions from the rest of the delegates.
Time to reflect and share learnings from discussions so you have your key takeaways written down, ready to take back to work with you.
Get to know other Data Governance professionals and build a support network
Get an action plan and confidence to take your next steps with Data Governance
Get ready to discover new ways of approaching your Data Governance challenges, while getting to know professionals from a range of industries.
You will:
Get a clear action plan to take away with you to tackle your specific Data Governance issues.
Develop a wider network of supportive Data Governance professionals, people got your back and will be available to continue to network and ask advice or in the future.
Leave with the confidence that you're not alone in tackling these issues. There are other people going through similar experiences that are willing to help you out.
Is attending a Mastermind right for me? 
Every individual's Data Governance journey is unique. Take my scorecard to determine if my Mastermind programme is the right fit for you and will effectively support your specific needs. You can also find out more about the day on my website.

The Data Governance Coach 

Data Management

Professional Development

A day of Data Governance, support, networking, and answering your questions. Join me for my 1 Day Data Governance Mastermind where you get allocated time to get specific advice on your current Data Governance challenges and get the chance to network with others in similar situations.

1 Day Data Governance Mastermind

1 Day Data Governance Mastermind Workshop

<p data-key="34" id="isPasted" style="color: rgb(97, 97, 97); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(97, 97, 97);"><span data-key="35" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Our STGO Awareness Training</strong></span></p><p data-key="36" style="color: rgb(97, 97, 97); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(97, 97, 97);"><span data-key="37" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">STGO Awareness Training is for drivers and operators who carry abnormal loads and covers the legislation around the carriage of abnormal loads, the rules and regulations relating to all aspects of this as well as the potential difficulties drivers and operators face when carrying this type of cargo.&nbsp;</span></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" id="isPasted" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">STGO Regulations and Compliance:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">In-depth exploration of STGO regulations and legal requirements.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Understanding the specific permits and approvals needed for special transport.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Compliance with weight limits, dimensions, and route restrictions.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><span style="font-family: Arial, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Arial, sans-serif;">►<span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong></span></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Escort Vehicles and Their Role:</strong></span></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Overview of the purpose and responsibilities of escort vehicles in special transport.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Detailed examination of escort vehicle equipment and communication systems.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Techniques for effective coordination between the main transport vehicle and escort vehicles.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><span style="font-family: Arial, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Arial, sans-serif;">►<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong></span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Safe Loading Practices:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Importance of proper vehicle loading for overall safety and compliance.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Load distribution and securing methods to prevent accidents and damage.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Hands-on demonstrations and simulations for safe loading procedures.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><span style="font-family: Arial, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Arial, sans-serif;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">►&nbsp;</strong></span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Route Planning and Risk Management:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Comprehensive understanding of route planning for STGO, considering infrastructure, traffic, and potential obstacles.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Risk assessment and mitigation strategies to ensure safe transportation.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><span style="font-family: Arial, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Arial, sans-serif;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">►&nbsp;</strong></span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Emergency Response and Incident Management:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Training on emergency procedures in case of accidents or unforeseen events.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Development of incident response plans to handle emergencies effectively.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">&nbsp;</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certification and Assessment:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Participants will undergo assessments to evaluate their understanding of the course material.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Successful completion will result in a certification demonstrating competency in STGO awareness, escort vehicle operations, and safe loading practices. This online course is ideal for professionals involved in the transportation industry, logistics, and anyone seeking to enhance their expertise in the safe and legal handling of special transport and goods overseeing. Participants will leave with the knowledge and skills necessary to contribute to the efficient and secure transportation of oversized or special goods.<span data-key="37" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Course delivered Online</span></span></p><p data-key="36" style="color: rgb(97, 97, 97); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(97, 97, 97);"><span data-key="37" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All our courses are 7 hours and count towards your 35 hours CPC Periodic Training.</strong><br fr-original-style="" style="box-sizing: border-box;"></span></p><p data-key="36" style="color: rgb(97, 97, 97); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(97, 97, 97);"><span data-key="37" fr-original-style="" style="box-sizing: border-box;"><span id="isPasted" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course cost includes VAT and CPC upload fee.&nbsp;</strong></span><br fr-original-style="" style="box-sizing: border-box;"></span></p>

Our STGO Awareness Training
STGO Awareness Training is for drivers and operators who carry abnormal loads and covers the legislation around the carriage of abnormal loads, the rules and regulations relating to all aspects of this as well as the potential difficulties drivers and operators face when carrying this type of cargo. 
STGO Regulations and Compliance:
In-depth exploration of STGO regulations and legal requirements.
Understanding the specific permits and approvals needed for special transport.
Compliance with weight limits, dimensions, and route restrictions.
► Escort Vehicles and Their Role:
Overview of the purpose and responsibilities of escort vehicles in special transport.
Detailed examination of escort vehicle equipment and communication systems.
Techniques for effective coordination between the main transport vehicle and escort vehicles.
► Safe Loading Practices:
Importance of proper vehicle loading for overall safety and compliance.
Load distribution and securing methods to prevent accidents and damage.
Hands-on demonstrations and simulations for safe loading procedures.
► Route Planning and Risk Management:
Comprehensive understanding of route planning for STGO, considering infrastructure, traffic, and potential obstacles.
Risk assessment and mitigation strategies to ensure safe transportation.
► Emergency Response and Incident Management:
Training on emergency procedures in case of accidents or unforeseen events.
Development of incident response plans to handle emergencies effectively.
Certification and Assessment:
Participants will undergo assessments to evaluate their understanding of the course material.
Successful completion will result in a certification demonstrating competency in STGO awareness, escort vehicle operations, and safe loading practices. This online course is ideal for professionals involved in the transportation industry, logistics, and anyone seeking to enhance their expertise in the safe and legal handling of special transport and goods overseeing. Participants will leave with the knowledge and skills necessary to contribute to the efficient and secure transportation of oversized or special goods.
Course delivered Online
All our courses are 7 hours and count towards your 35 hours CPC Periodic Training.

Course cost includes VAT and CPC upload fee. 


Total Compliance 

Driving & Vehicles

Compliance & Safety

STGO Awareness/ Escort vehicles & Safe Loading of Vehicles - Online

Reading

Nottingham

Dickson Training Ltd

First Line Management Course

Classroom Course

Online Course

Brighton

Southend on Sea

Rotherham

Manchester

Slough

Portsmouth

Bingley

Paisley

Birmingham

Luton

Northampton

Bedford

Liverpool 

Swansea

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 4 (Foundation Degree Level) - Ireland Level 6
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 4 (Ireland Level 6)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M00 - Introduction:
Learning outcomes, Assumptions and Overview.
M01 - Basic Phlebotomy - revision:
Recap of basic phlebotomy theory and practice - precursor to
the advanced course.
M02 - Aspirated and Vacuated Systems:
Open systems (Syringe & Needle), closed systems (Vacutainer & Monovette), Alternative closed systems, Using Monovette - aspiration and evacuated techniques, monovette adapter systems.
M03 - Specialised and Advanced Phlebotomy Equipment:
The centrifuge - overview. Safe operation and use. Managing a centrifuge breakage or spillage.
Equipment and practices in unusual situations.
Patients with special needs and requiring specific attention.
Equipment preparation for blood samples that are collected at
0 degrees, 37 degrees C and other non-standard conditions.
A look at advances in technology and how to use the latest devices.
M04 - Point of Care Testing:
What is POC Testing? Advantages, Disadvantages and Clinical
Outcomes. Comparison of POC with lab testing. 10 common POC tests. Roles for phlebotomists performing POC Tests.
M05 - Neonates and Children:
Sample collection from new-born to pre-adult. A detailed overview of legal principles of law including child consent and child protection for phlebotomists. Neonatal and child blood collection equipment.
A comprehensive look at heel and finger-prick procedures including
microtainers, lancets and capillary tube collection. Detailed heel prick procedure. Paediatric finger prick collection. The life-threatening hazard of over-collecting. Communication techniques in differing age bands.
Consent and the law. Basic principles of lawful consent for neonates and paediatric patients. Child protection.
Detailed analysis of neonatal and paediatric blood collection including Guthrie card collection. Neonatal bottles - colours and tests. Paediatric blood gases collection.
Butterfly needles - when to use. Blood tests during pregnancy. Neonatal blood screening - nine conditions covered. Bilirubin in neonates.
M06 - Geriatric Patients:
The challenges of phlebotomy in older people. Understanding skin changes and venepuncture implications. A profile of common
geriatric blood tests. Age related problems. Procedural precautions.
M07 - Special Procedures:
Drawing blood from back of hand. Drawing blood from lower limb veins. Managing the unwilling or difficult patient. Managing the psychiatric patient. Managing the isolated patient. Non-routine blood tests. Managing the latex allergy patient (type 1 and type 4 reactions). Latex indicators. Sample handling - non-routine procedures. Drug trials and research projects.
M08 - Special Tests and Sample Handling Procedures:
A look at sample collection at specific times of day and night,
samples that are protected from light, collected on ice and
collected at body temperature. Procedures for each group - collection notes, analytic time, optimal collection time and notes for each group.
M09 - Advanced Phlebotomy Tasks:
Additional procedures. Maintaining POC equipment. Stock control and stock rotation. Quality control. Data entry. Product evaluation. Training and competency evaluation.
M10 - Alternative Environments:
A step-by-step look at non-clinical phlebotomy environments including private testing, DEFRA, forensic and police, cord blood collection, DNA analysis, veterinary services, overseas and volunteering.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM)
MORNING , AFTERNOON OR EVENING SESSION:

1 - Welcome, introductions and overview:
- Classroom - health & safety briefing, schedule overview.
- Virtual Classroom - audio/visual checks and registration. Unpacking and overview of your training kit.
2 - Syringe and Needle (open system): Correct use and applications.
3 - Monovette (open and closed systems):
Using the Monovette system in aspiration mode - correct use and applications.
Using the Monovette system in evacuated mode - correct use and applications.
4 - IR Vein Detector:
Demonstration of the IR vein detector for assisting in detection of difficult veins.
5 - Veins in back of hand:
Detecting suitable veins in the back of the hand.
6 - POC testing:
Point of Care Testing - use of glucose meter to demonstrate a typical POC test procedure. Correct use and overview of other POC test devices.
7 - Using lancets (finger collection)
We look at the correct use of lancets for POC testing and whole blood micro-collection.
8 - Using lancets (heel collection)
We look at the correct use of lancets for neonatal blood spot tests (Guthrie Test).
9 - Capillary collection
Using glass capillary tubes for micro-collection. Correct use and handling.
10 - Microtube collection
Correct use of BD Microtainers (and similar micro-collection bottles) - collection and handling.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6)

    FDSc (Foundation Degree Level) qualification

    Nationally Recognised certificate

    Dually accredited: Open College Network  and CPD

    Covers both aspirated and evacuated systems

    Covers specialised blood collection systems & methods

    Classroom or Virtual Classroom learning options

    Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep)

    Complete your training from beginner to advanced level

    This course either follows on from our Introduction to Phlebotomy Course  or can be combined with our introductory course as part of a course package (see below)

    Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.


Advanced Phlebotomy - Skills & Techniques (GPT005)

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">Peer supervision for clinical hypnotherapists offers several benefits that contribute to their professional growth and development. Here are some key advantages:</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Enhanced Reflective Practice:&nbsp;</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Peer supervision provides an opportunity for hypnotherapists to reflect on their own practice and gain insight into their strengths, weaknesses, and areas for improvement. Through discussions with peers, they can explore different perspectives and approaches, deepening their understanding of their therapeutic work.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Continuous Learning:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Engaging in peer supervision allows hypnotherapists to expand their knowledge base by learning from the experiences and expertise of their peers. They can share innovative techniques, new research findings, and emerging trends in the field, fostering a culture of continuous learning and professional development.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Emotional Support:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;The nature of clinical hypnotherapy can be emotionally demanding, and hypnotherapists may encounter challenging situations or difficult clients. Peer supervision provides a safe and supportive space for therapists to share their experiences, express their concerns, and receive emotional support from others who understand the unique demands of their work.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Feedback and Validation:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Peer supervision offers a valuable platform for receiving feedback and validation from fellow professionals. Colleagues can provide constructive criticism, offer fresh perspectives, and help identify blind spots or areas for improvement. This feedback helps hypnotherapists refine their skills and approaches, ultimately enhancing the quality of their clinical practice.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Ethical Guidance:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Ethical considerations are crucial in the field of hypnotherapy. Peer supervision provides an opportunity for hypnotherapists to discuss ethical dilemmas they may face and seek guidance from their peers. Collaborative discussions around ethical issues help hypnotherapists maintain professional standards and navigate complex situations.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Networking and Collaboration:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Engaging in peer supervision allows hypnotherapists to build a network of professional contacts. This network can lead to collaborative opportunities, referrals, and potential partnerships, enhancing their professional growth and expanding their practice.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Professional Accountability:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Peer supervision establishes a sense of accountability among hypnotherapists. When therapists know they will be discussing their work with peers, they are more likely to maintain high standards and engage in self-reflection to ensure the quality of their practice.</span></p>

Peer supervision for clinical hypnotherapists offers several benefits that contribute to their professional growth and development. Here are some key advantages:

Enhanced Reflective Practice: Peer supervision provides an opportunity for hypnotherapists to reflect on their own practice and gain insight into their strengths, weaknesses, and areas for improvement. Through discussions with peers, they can explore different perspectives and approaches, deepening their understanding of their therapeutic work.

Continuous Learning: Engaging in peer supervision allows hypnotherapists to expand their knowledge base by learning from the experiences and expertise of their peers. They can share innovative techniques, new research findings, and emerging trends in the field, fostering a culture of continuous learning and professional development.

Emotional Support: The nature of clinical hypnotherapy can be emotionally demanding, and hypnotherapists may encounter challenging situations or difficult clients. Peer supervision provides a safe and supportive space for therapists to share their experiences, express their concerns, and receive emotional support from others who understand the unique demands of their work.

Feedback and Validation: Peer supervision offers a valuable platform for receiving feedback and validation from fellow professionals. Colleagues can provide constructive criticism, offer fresh perspectives, and help identify blind spots or areas for improvement. This feedback helps hypnotherapists refine their skills and approaches, ultimately enhancing the quality of their clinical practice.

Ethical Guidance: Ethical considerations are crucial in the field of hypnotherapy. Peer supervision provides an opportunity for hypnotherapists to discuss ethical dilemmas they may face and seek guidance from their peers. Collaborative discussions around ethical issues help hypnotherapists maintain professional standards and navigate complex situations.

Networking and Collaboration: Engaging in peer supervision allows hypnotherapists to build a network of professional contacts. This network can lead to collaborative opportunities, referrals, and potential partnerships, enhancing their professional growth and expanding their practice.

Professional Accountability: Peer supervision establishes a sense of accountability among hypnotherapists. When therapists know they will be discussing their work with peers, they are more likely to maintain high standards and engage in self-reflection to ensure the quality of their practice.

The Northern College Of Clinical Hypnotherapy

Clinical Supervision

Hypnotherapist

Peer Supervision for Clinical Hypnotherapists:

Peer supervision for clinical hypnotherapists fosters professional growth through enhanced reflective practice, continuous learning, emotional support, feedback and validation, ethical guidance, networking, and professional accountability.

- **Enhanced Reflective Practice**: Facilitates self-reflection, helping hypnotherapists identify strengths, weaknesses, and areas for improvement through peer discussions.
- **Continuous Learning**: Expands knowledge by sharing innovative techniques, research findings, and emerging trends, promoting ongoing professional development.
- **Emotional Support**: Provides a supportive space for therapists to share experiences and receive emotional support, addressing the emotional demands of the profession.
- **Feedback and Validation**: Offers constructive criticism and fresh perspectives, aiding in skill refinement and improved clinical practice.
- **Ethical Guidance**: Allows discussion of ethical dilemmas and collaborative solutions, ensuring adherence to professional standards.
- **Networking and Collaboration**: Builds professional networks, leading to collaboration, referrals, and partnerships.
- **Professional Accountability**: Encourages high standards and self-reflection through peer discussions, enhancing practice quality.

Peer Supervision.

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This engaging and dynamic advanced CPD-certified course is an extension to the Born at the Right Time <em fr-original-style="" style="box-sizing: border-box;">Essentials in Communication and Co-production with Parents/Carers</em>. We recommend that you have completed the &#39;Essentials&#39; course before booking this course (please see our booking page or contact <span style="color: rgb(209, 72, 65); box-sizing: border-box;" fr-original-style="color: rgb(209, 72, 65);">admin@bornattherighttime.com</span> to find out more).&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Founded on lived experience, this course looks at the key factors which lead to a break down in relationships between parents/carers and practitioners, how this understanding can inform next steps and what meaningful connections between professionals and families might look like. Practitioners should come ready to be interactive and reflective as well as learning from psychology, sociology and research into trauma informed care.</span><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Content</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Using lived experience to understand what can lead to conflict and relationship breakdown&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Relationship building and avoiding conflict and t</span></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">he factors underpinning challenging situations and difficult conversations&nbsp;</span></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">System structures which negatively affect effective communication and collaboration&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The impact of trauma and use of trauma informed practice&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">BRAVING inventory (Brene Brown) and creating healthy boundaries&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Ways to create professional, meaningful connection with parents/carers in the current context.<br fr-original-style="" style="box-sizing: border-box;"></span></span></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="caret-color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Delivery</strong></span></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="caret-color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0);">2 x 3.5 hours virtual live event (7 hour CPD) on 10th and 17th October 2024</span></li></ul>

This engaging and dynamic advanced CPD-certified course is an extension to the Born at the Right Time Essentials in Communication and Co-production with Parents/Carers. We recommend that you have completed the 'Essentials' course before booking this course (please see our booking page or contact admin@bornattherighttime.com to find out more). 
Founded on lived experience, this course looks at the key factors which lead to a break down in relationships between parents/carers and practitioners, how this understanding can inform next steps and what meaningful connections between professionals and families might look like. Practitioners should come ready to be interactive and reflective as well as learning from psychology, sociology and research into trauma informed care.

Content
Using lived experience to understand what can lead to conflict and relationship breakdown
Relationship building and avoiding conflict and the factors underpinning challenging situations and difficult conversations
System structures which negatively affect effective communication and collaboration
The impact of trauma and use of trauma informed practice
BRAVING inventory (Brene Brown) and creating healthy boundaries
Ways to create professional, meaningful connection with parents/carers in the current context.
Delivery
2 x 3.5 hours virtual live event (7 hour CPD) on 10th and 17th October 2024

Born at the Right Time

Learning Disability Nurse

SENCO

Midwifery

Sen Teaching Assistant

Speech & Language Therapist

Social Worker

Occupational Therapist

Disability Awareness

Speech & Language Therapy (SLT)

Social Care

Learning Disability

Physiotherapist

Inspiring, interactive and unique 4-hour CPD certified Communication and Co-production training. 

Difficult Conversations, Conflict and Relationship Building with Parents/Carers (Oct 24)

Loughborough

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			<p>This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.</p>
			<div><i></i> 2 x 180mins</div>
			<div><i></i>  £445.00 incl. VAT</div>
			
			
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			<p>Want to run this event in-house?  Enquire about running this event in-house </p>
			
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			<p>Interested in attending? Have a suggestion about running this event near you?<br />Register your interest now</p>
			
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		<h3>Description</h3>
		<p></p><h4><span>This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.<br /></span></h4>
<h4><span>We will look at what constitutes a Difficult Conversation; the negative feelings that these types of situations generate which can lead to avoidance; and the benefits to both parties of talking and seeking a positive outcome.<br /></span></h4>
<h4><span>We will move on to explore the conversation itself in terms of preparation; the process including the opening which is the part which people often find the hardest.<br /></span></h4>
<h4><span>&gt;We will finish the session off by giving the participants the opportunity to experience the opening through a rolling role play using a case study. <br /></span></h4>
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<p><strong>Available as private Face to Face and virtual sessions (max 12 delegates) - £1,745 Plus VAT</strong></p>
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		<h3>Modules/Lessons</h3>
		<p></p><h3>By the end of the session Participants will be able to:</h3>
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<li>Define what a Difficult Conversation is.</li>
<li>Describe the benefits of having these conversations and why we often avoid them.</li>
<li>Explain what they can do to prepare for a Difficult Conversation.</li>
<li>List the different stages in the Difficult Conversation process.</li>
<li>Demonstrate their ability to open a Difficult Conversation in a role play situation.</li>
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Mpi Learning - Professional Learning And Development Provider

This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.

Handling Difficult Conversations

Contents:
- Workshop Overview
- Topics
- Who should attend
- Group Rates
- Chynna Clayton Bio
- Kate Wood Bio
- Past Attendee Feedback




EA/PA Excellence Workshop
We are delighted to announce three dates for our exclusive EA/PA Excellence Workshop facilitated by Kate Wood and keynoted by Chynna Clayton "Body Woman" to Michelle Obama former First Lady of the United States of America. 
Our aims for this workshop:
Build and maintain resilience in the face of ever-increasing demands on time and energy
Add to best-practice strategies for strengthening relationships online with colleagues, clients and key stakeholders
Develop influencing skills to confidently handle difficult front-line situations and people
Topic 1
Handling pressure with resilience

Recognise what's within your control and how to let go of what's not
Learn the science behind negative thinking and how to retrain your brain for maximum impact
Explore how to find the bright spot in your ever-changing workstack for motivation
Topic 2
Strengthening working relationships online
Understand why online working makes it difficult to get people to do what you need
Discover how best to build trust and connection when working remotely and in hybrid environments
Learn the key do's and don'ts for virtual communication
Topic 3
Managing time and boundaries
Use conflict-handling strategies confidently for long-term benefits
Practice ways to hold your ground without damaging your reputation
Create and maintain boundaries for personal effectiveness
Keynote Address with Q&A from the audience:
Keynote from Chynna Clayton former assistant to First Lady of the United States, Michelle Obama.
Opportunity for the audience to take part in a Q&A with Chynna on how to excel within an administration role



Who will attend?
PA's
EA's
Administrative roles
This workshop is open to females, male including trans women/males and non-binary professionals.







Group Rate Discounts
Group discounts are on request - please call 0800 949 9111 or email support@ownyoursuccess.co.uk if you need support around this matter. 





Chynna Clayton Bio
Keynote Speaker
 

Empathetic, strategic, and meticulous about the details, Chynna Clayton has built a career enabling some of the world’s most influential leaders to excel in high-stress environments.
Chynna is the founder and CEO of Matriarch Made Development, a consulting firm that helps organizations develop high performing administrative teams and identify and address overall operating structure
and events logistics inefficiencies. From helping leaders figure out their onboarding, communication flow, event logistics and how to further develop the talents of their teams, Chynna supports leading organizations in creating a systematic approach to tackling business/events challenges and bottlenecks.
Prior to Matriarch Made, Chynna worked in the personal office of Barack and Michelle Obama as their Director of Travel and Event Operations. Her career also includes administrative roles at Disney and the White House where she served as “body woman” to Mrs. Obama during the Obama Administration.
Chynna graduated from University of Florida with a B.S. in Event Management and Political Science and a minor in Business. She currently resides in Washington, DC with her wife, Retired Naval Chief Petty Officer, Katina Hoyles.
Chynna was featured in Michelle Obama’s latest book, The Light We Carry

“She could adapt in all types of environments, remain­ing unflappable in the face of change. On any given day, I might go from having a conversation with a group of students at a school to filming a television show or recording a podcast. I could meet with a world leader or the head of a philanthropic organization and then have dinner with A-list celebrities. It was Chynna facilitating every move.”
— Direct Quote from Michelle Obama in The Light We Carry
Chynna Featured on The Michelle Obama's Podcast




Kate Wood
Workshop Facilitator 

 
Kate is a business owner, qualified coach, consultant, facilitator, trainer, podcaster and public speaker with a background in learning & development, employee engagement strategy, continuous improvement, communications and marketing. After 25 years working across the board in blue-chip, non-profit and civil service organisations she now provides support to businesses looking to evolve and become great places for people to work in and with. 
Having worked with a wide variety of clients from school-age students to senior executives, she has been designing and running workshops, seminars and classes in person or via web events since she left long commutes and corporate roles behind in 2014 when she created her first two businesses. Her passion is in improving working relationships between roles and functions, supporting people to discover how to be their best selves at work. She does this in the auto-motive industry, financial services, medical teams, charities, global media, retail, education systems and the arts.
When she’s not working, she and her classic car Monty Morgan can be found zipping around the English countryside.
Kate's training & qualifications
CTI Co-Active certified coach, ICF registered (CPCC) (PCC)
Coach supervisor (ESQA) (EMCC)
Lean Six Sigma Black Belt
Lumina Sparks practitioner
Hay Group Leadership Styles & Climate accredited coach
Human Capital Institute certified in human capital strategy
Sheppard Moscow advanced business consulting
Conflict management trained (Thomas-Kilman instrument)
Chartered Institute of Marketing Diploma



So, will you be joining us? 🤔
See what our attendees said here. 



Own Your Success

Learning & Development

Leadership

Business Leadership

Administrative Assistant

Career Development

Leadership Skills

Personal Assistant

Executive Assistant

Corporate Learning & Development

Ethical Leadership

Discover how to elevate your career as an executive assistant or personal assistant with our comprehensive EA Mastery Workshop. Gain new skills, strategies, and tools to maximize your impact and achieve success.

EA/PA Excellence Workshop Virtual

Early release

General release

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			<p>The Managing Difficult Conversation course is an attempt to demonstrate how to master difficult conversations at work. In particular, difficult conversations transpire in all spheres of our life, and they surely are at the core of our professional life. Difficult conversations are a significant part of every leader's job.</p>		</div>
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										<span>Understand the circumstances that lead to difficult conversations.</span>
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										<span>Learners of all backgrounds and qualifications looking for relevant qualifications can enroll in this course. </span>
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										<span>High-quality e-learning content. </span>
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										<span>Course completion certificate.</span>
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										<span>Learn practical ways of handling difficult conversations.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Recognize the warning signs of impending aggression.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Communicate effectively in order to build stronger relationships and better outcomes.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Perfect course for managers who are responsible to help every team member improve.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Introduction</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introduction - Welcome from Alan Stevens</td>
					<td><span>FREE</span> </td>
					<td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Difficult Conversations</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Why Are Some Conversations Difficult?</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Preparation</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Set-Up and Room Layout</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>How to Start the Conversation</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Active Listening and Responding</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Ask Open and Supportive Questions</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Focus on Facts, Not Personalities</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Use of Tone and Body Language</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Exploring Alternative Solutions</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Handling Challenge</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>How to Close a Difficult Conversation</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Conclusions</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Summary - What We've Covered</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Thank You and Next Steps</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Mock Exam</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - Managing Difficult Conversations</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Final Exam</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam - Managing Difficult Conversations</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Order Your Certificate</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificate</td><td><span>🕐 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

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