Name: ICA Certificate in Managing Sanctions Risk
Price: 675 GBP
Availability: InStock

Ipswich

<h4 data-ux="ContentCardHeading" data-aid="CONTENT_HEADLINE1_RENDERED" data-typography="HeadingDelta" style="color: rgb(27, 27, 27); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(27, 27, 27);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">A development program for emerging or existing leaders and managers</span></strong></h4><p style="color: rgb(94, 94, 94); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(94, 94, 94);">This two day introduction to leadership and management program covers the following elements:-</p><p style="color: rgb(94, 94, 94); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(94, 94, 94);"><strong style="color: inherit; font-weight: 700; box-sizing: border-box;" fr-original-style=" color: inherit;">Day 1. Leadership and Management</strong></p><p style="color: rgb(94, 94, 94); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(94, 94, 94);"><strong style="color: inherit; font-weight: 700; box-sizing: border-box;" fr-original-style=" color: inherit;">Four hour session focusing on Leadership and Management</strong></p><p style="color: rgb(94, 94, 94); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(94, 94, 94);">This element will allow individuals to explore the differences between Leadership and Management concepts whilst focusing on elements such as change management, innovation and ways in which to build effective teams. An understanding that values of trust and honesty between employees is important to develop mutual relationships.&nbsp;</p><p style="color: rgb(94, 94, 94); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(94, 94, 94);"><strong style="color: inherit; font-weight: 700; box-sizing: border-box;" fr-original-style=" color: inherit;">Two hour sessions focusing on Communication</strong></p><p style="color: rgb(94, 94, 94); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(94, 94, 94);">Using the Myers Briggs Type Indicator tool to gauge how individuals work when receiving and giving information. &nbsp;We will look at how different types communicate and how from time to time it&rsquo;s important for you to match your respondents type in order for them to gauge understanding quickly and efficiently. &nbsp;We will also look at the structure behind active communication.</p><p style="color: rgb(94, 94, 94); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(94, 94, 94);"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="color: rgb(94, 94, 94); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(94, 94, 94);"><strong style="color: inherit; font-weight: 700; box-sizing: border-box;" fr-original-style=" color: inherit;">Day 2. Leadership and Management</strong></p><p style="color: rgb(94, 94, 94); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(94, 94, 94);"><strong style="color: inherit; font-weight: 700; box-sizing: border-box;" fr-original-style=" color: inherit;">Four hour session focusing on Time &amp; Organisation</strong></p><p style="color: rgb(94, 94, 94); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(94, 94, 94);">Designed to help people to prioritise and control their own personal goals or workload in an organised way. &nbsp;It will enable individual attendees to answer that question &#39;What is Time Management?&#39; and look at the way in which they organise their work, run effective meetings whilst making suggestions on ways to improve with practical examples.</p><p style="color: rgb(94, 94, 94); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(94, 94, 94);"><strong style="color: inherit; font-weight: 700; box-sizing: border-box;" fr-original-style=" color: inherit;">Two hour sessions focusing on</strong><em style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;"><strong style="color: inherit; font-weight: 700; box-sizing: border-box;" fr-original-style=" color: inherit;">&nbsp;</strong></em><strong style="color: inherit; font-weight: 700; box-sizing: border-box;" fr-original-style=" color: inherit;">Delegation</strong></p><p style="color: rgb(94, 94, 94); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(94, 94, 94);">Being able to let go and delegate tasks to others can be one of the hardest managerial responsibilities. The temptation to it yourself can become overwhelming, so we will look at ways of ensuring that delegation is structured and approached in a timely way.</p><p style="color: rgb(94, 94, 94); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(94, 94, 94);">Interested?&nbsp; Find out more <a href="https://switchdirection.co.uk/leadership-%26-management" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">here</a></p>

Switch Direction

Leadership Development

Employee Management

Leadership and Management Training; Introductory Management Training; Ipswich; Suffolk

An Introduction to Leadership & Management

London

<p style="color: rgb(212, 212, 212); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(212, 212, 212);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Schema Therapy Package: Break Free from Old Patterns, Cultivate Emotional Well-being<br fr-original-style="" style="box-sizing: border-box;">Discover the transformative potential of Schema Therapy with Miss Date Doctor&rsquo;s specialized package. Schema therapy integrates cognitive-behavioural techniques with elements of psychodynamic therapy, aiming to identify and modify long-standing patterns or schemas that contribute to emotional and interpersonal difficulties.</strong></span></p><p style="color: rgb(212, 212, 212); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(212, 212, 212);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Under the guidance of our skilled therapists, you&rsquo;ll explore deep-rooted patterns and learn to challenge and change unhelpful behaviors and beliefs. As you break free from old patterns, you&rsquo;ll cultivate emotional well-being and create healthier relationships. Uncover your true self and experience profound personal growth with the Schema Therapy package.</strong></span></p><p style="color: rgb(212, 212, 212); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(212, 212, 212);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">3 X1 hour session</strong></span></p><p style="color: rgb(212, 212, 212); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(212, 212, 212);"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="color: rgb(212, 212, 212); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(212, 212, 212);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><a href="https://relationshipsmdd.com/product/schema-therapy-package/" id="isPasted" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;">https://relationshipsmdd.com/product/schema-therapy-package/</a></strong></span></p>

Miss Date Doctor Dating Coach London, Couples Therapy

M.D.D SCHEMA THERAPY PACKAGE (SELF IMPROVEMENT)

General admission

Manchester

Aspire People and Business Development

Coaching & Consulting Business

Coaching Skills

Coach

Coaching

AIPLD Certificate in Coaching (Using the TAP-C Influencing Model) - Manchester

General Admission

Birmingham

3-Day AIPLD Certificate in Coaching (Using the TAP-C Influencing Model) - Birmingham

<p>Key Highlights of fast track Diploma in Health and Social Care Management - Level 7 qualification are:</p> <p>Program Duration: 6 Months (Regular mode also available)</p> <p>Program Credits: 120</p> <p>Designed for working Professionals</p> <p>Format: Online</p> <p>No Written Exam. The Assessment is done via Submission of Assignment</p> <p>Tutor Assist available</p> <p>Dedicated Student Success Manager</p> <p>Timely Doubt Resolution</p> <p>Regular Networking Events with Industry Professionals</p> <p>Become eligible to gain direct entry into relevant Master's degree programme.</p> <p>LSBR Alumni Status</p> <p>No Cost EMI Option</p><p>The objective of this fast track Level 7 Diploma in Health and Social Care Management qualification (accredited by OTHM) is to develop learners' understanding of policy, management theory and practice in health and social care.</p> <ul> <li>It provides you with an opportunity to engage with the challenges facing professionals, services users and policy makers in their own country.</li><li>It will also provide you with the knowledge that underpins the ability to work as an effective manager in the hospitals/social care industry.</li><li>It combines both theoretical and practical knowledge in the health and social care profession.</li></ul> <p>This fast track Level 7 Diploma in Health and Social Care Management qualification will develop and enhance knowledge and skills in the areas of leading change, effective performance, planning and accountability, development and team leadership. Learners will be able to work in a variety of roles within health care administration and/or management.</p> <p>Successful completion of the Level 7 Diploma in Health and Social Care Management qualification in fast track mode enables learners to progress into or within employment and/or continue their study towards a relevant Master's programme with advanced standing.</p><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Who is this Program For?Working Professionals, Level 6 / Year 3 of a three-year UK Bachelor's degree holders or learners who are looking for Career Progression and a formal Postgraduate qualification leading to award of degrees in future.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Minimum EligibilityFor entry onto the fast track Level 7 Diploma in Health and Social Care Management qualification, learners must possess an honours degree in related subject or UK level 6 diploma or an equivalent overseas qualification. Learner must be 18 years or older at the beginning of the course. No formal qualification is required from mature learners (over 21 years) who have relevant management experience. Please speak to the Admission Counsellors for waiver information.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>OpportunitiesYou will be able to work in a variety of roles within Health Care Administration and/or Management in the Hospitals / Social Care Industry. Upon successful completion of the programme, you will also become eligible to gain direct entry into relevant Master's degree programme.</p> 
                        </div>

London School Of Business And Research

Diploma in Health and Social Care Management - Level 7 (Fast-track mode) (Pathway to MSc)

School of Business and Technology London

ILM Level 5 NVQ Diploma in Management and Leadership

<h2>Managing Successful Programmes (MSP®) 5th Edition Foundation: On-Demand</h2>
<p>MSP certification provides guidance for programme managers, business change managers and the next step for project managers to develop their knowledge and skills to be able to positively respond to the challenges for managing programmes and larger, more strategic or multiple projects.</p><h3>What you will Learn</h3>
<p>At the end of this course, participants will be able to:</p>
<ul>
<li>Understand key concepts relating to programmes and MSP</li>
<li>Understand how the MSP principles underpin the MSP framework</li>
<li>Understand the MSP themes and how they are applied throughout the programme</li>
<li>Understand the MSP processes and how they are carried out throughout the programme</li>
</ul><section>
                    <h3>Key Concepts of MSP</h3><ul><li>Programmes</li><li>Three Lenses of MSP</li><li>Principles</li><li>Themes and Governance</li></ul><h3>Organization</h3><ul><li>Organization Theme</li><li>Organization Structure</li><li>Individual Roles</li><li>Stakeholder Management</li></ul><h3>Design</h3><ul><li>Design Theme</li><li>Benefits</li><li>Risk Identification and Prioritization</li><li>Target Operating Model</li><li>Documents and Key Roles</li></ul><h3>Justification</h3><ul><li>Justification Theme</li><li>Business Case</li><li>Financial Planning</li><li>Documents and Key Roles</li></ul><h3>Structure</h3><ul><li>Structure Theme</li><li>Delivery Planning</li><li>Dependencies</li><li>Benefits Realization Plan</li><li>Resourcing</li><li>Documents and Key Roles</li></ul><h3>Knowledge</h3><ul><li>Knowledge Theme</li><li>Knowledge Management</li><li>Information Management</li><li>Document and Key Roles</li></ul><h3>Assurance</h3><ul><li>Assurance Theme</li><li>Assurance at Multiple Levels</li><li>Assurance Planning</li><li>Document and Key Roles</li></ul><h3>Decisions</h3><ul><li>Decisions Theme</li><li>Issue Resolution</li><li>Risk Response</li><li>Data Gathering and Reporting</li><li>Options and Analysis</li><li>Document and Key Roles</li></ul><h3>MSP Processes</h3><ul><li>Identify the Programme</li><li>Design the Outcomes</li><li>Plan Progressive Delivery</li><li>Deliver the Capabilities</li><li>Embed the Outcomes</li><li>Evaluate New Information</li><li>Close the Programme</li></ul><h3>About the MSP 5th Edition Foundation Exam</h3><ul><li>60 multiple-choice questions</li><li>1-hour</li><li>Closed-book</li><li>Candidates require a minimum of 36 correct answers (60%) to pass</li></ul>


                </section>

IIL Europe Ltd

Managing Successful Programs 5th Edition Foundation: On-Demand

ILM Level 5 Diploma In Leadership And Management

<blockquote style="color: rgb(74, 74, 74); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(74, 74, 74);"><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;">Foundation &bull; Advanced &bull; Masterclass</p></blockquote><p style="color: rgb(74, 74, 74); text-align: center; font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(74, 74, 74); text-align: center;"><img src="https://harleyeliteacademy.com/wp-content/uploads/2023/09/certified.png" alt="" width="179" height="110" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></p><p style="color: rgb(74, 74, 74); text-align: center; font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(74, 74, 74); text-align: center;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">8 CPD POINTS</strong></p><p style="color: rgb(74, 74, 74); text-align: center; font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(74, 74, 74); text-align: center;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">1 DAY COURSE&nbsp;</strong></p><p style="color: rgb(74, 74, 74); text-align: center; font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(74, 74, 74); text-align: center;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ONLINE or IN-CLINIC</strong></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(74, 74, 74); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(74, 74, 74);">NOTE! After booking we will contact you for scheduling the exact course date! Courses dates are subject to change due to mentors availability. We will inform you via email if a date becomes available!</span></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h2 style="color: rgb(51, 51, 51); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(51, 51, 51);">Additional information</h2><table style="color: rgb(74, 74, 74); margin-right: calc(0%); width: 100%; border: none; border-collapse: collapse; empty-cells: show; max-width: 100%; box-sizing: border-box;" fr-original-style="color: rgb(74, 74, 74); margin-right: calc(0%); width: 100%;"><tbody fr-original-style="" style="box-sizing: border-box;"><tr fr-original-style="" style="box-sizing: border-box;"><th style="color: rgb(0, 0, 0); width: 27.9486%; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221); background: rgb(236, 236, 236);" fr-original-style="color: rgb(0, 0, 0); width: 27.9486%;"><div style="text-align: center; box-sizing: border-box;" fr-original-style="text-align: center;">ATTENDANCE</div></th><td style="width: 72.0514%; min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);" fr-original-style="width: 72.0514%;"><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;">ONLINE (Theory), IN CLINIC (Practice)</p></td></tr><tr fr-original-style="" style="box-sizing: border-box;"><th style="color: rgb(0, 0, 0); width: 27.9486%; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221); background: rgb(236, 236, 236);" fr-original-style="color: rgb(0, 0, 0); width: 27.9486%;"><div style="text-align: center; box-sizing: border-box;" fr-original-style="text-align: center;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">PDO THREADS LIFT AREA</span></div></th><td style="width: 72.0514%; text-align: right; min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);" fr-original-style="width: 72.0514%; text-align: right;"><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><span style="color: rgb(74, 74, 74); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(74, 74, 74);">BEGINNER Face and Neck Threads Lift, ADVANCED Body Threads Lift, MASTERCLASS Face, Neck, Body Threads Lift, MASTERCLASS Foxy Eyes | Cat Eyes</span></p></td></tr></tbody></table>

Harley Elite Academy (HeLa)

Aesthetic Practitioner

PDO Threads Foxy Eyes

Theory (Online)

Practice (In Clinic

<h2 fr-original-style="" style="box-sizing: border-box;">ICA Certificate in Managing Sanctions Risk</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Sanctions can be complex, and dealing with sanctioned parties can be risky. National or international sanctions may be issued against individuals, entities, groups or nations; or even trading activities/particular sectors. Those bodies charged with enforcing sanctions compliance are particularly active at the moment, with multiple fines for firms in recent years stretching into billions of dollars. </p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Suitable for those working in financial crime and regulatory compliance, this could help you: </p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">understand sanctions and the international context</li><li fr-original-style="" style="box-sizing: border-box;">discover the screening systems and controls</li><li fr-original-style="" style="box-sizing: border-box;">define a sanctions governance framework</li><li fr-original-style="" style="box-sizing: border-box;">manage alert investigations</li><li fr-original-style="" style="box-sizing: border-box;">learn the challenges of change and the cost of getting it wrong</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is awarded in association with Alliance Manchester Business School, the University of Manchester.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">There are many benefits of studying with ICA:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Flexible learning solutions that are suited to you</li><li fr-original-style="" style="box-sizing: border-box;">Our learner-centric approach means that you will gain relevant practical and academic skills and knowledge that can be used in your current role</li><li fr-original-style="" style="box-sizing: border-box;">Improve your career options by undertaking a globally recognised qualification that hiring managers look for as part of their hiring criteria</li><li fr-original-style="" style="box-sizing: border-box;">Many students have stated that they have received a promotion and/or pay rise as a direct result of gaining their qualification</li><li fr-original-style="" style="box-sizing: border-box;">The qualifications ensure that you are enabled to develop strategies to help manage and prevent risk within your firm, thus making you an invaluable asset within the current climate</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Students who successfully complete the course will be awarded the ICA Certificate in Managing Sanctions Risk and will be entitled to use the designation- Spec.Cert(Sanctions)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This qualification is awarded in association with Alliance Manchester Business School, the University of Manchester.</p><section fr-original-style="" style="box-sizing: border-box;">
                    <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course provides Participants with a detailed understanding of the following topics:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Understanding sanctions</li><li fr-original-style="" style="box-sizing: border-box;">The international context</li><li fr-original-style="" style="box-sizing: border-box;">Defining a sanctions governance framework</li><li fr-original-style="" style="box-sizing: border-box;">Sanctions lists and screening</li><li fr-original-style="" style="box-sizing: border-box;">Managing alert investigations</li><li fr-original-style="" style="box-sizing: border-box;">The cost of getting it wrong</li><li fr-original-style="" style="box-sizing: border-box;">The challenges of change</li></ul>


                </section>

International Compliance Association

ICA Certificate in Managing Sanctions Risk

<p id="isPasted" style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">LOOKING FOR:</strong> NON-FICTION</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Eli Keren started his publishing career at Curtis Brown before joining United Agents as an assistant in 2016. In 2021 he became an associate literary agent, representing a growing list of clients across fiction and non-fiction, actively seeking books that are going to make a positive impact in the world in some way, big or small. His role as an agent at Curious Minds Literary Agency began in 2024. Before working in books, Eli was a research scientist designing and synthesising novel drugs (white coat and everything), and science books remain a particular passion of his. In 2022 he wrote and taught a HOW TO WRITE A PROPOSAL course, and in 2023 was elected treasurer of the Association of Authors&rsquo; Agents<span style="color: rgb(34, 34, 34); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(34, 34, 34);">, and in 2024 he judged the inaugural Bloomsbury Academic Writing Fellowship. </span></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(34, 34, 34); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(34, 34, 34);">Eli specialises in helping academics, scientists and researchers to bring their area of expertise to the mass-market in authoritative, ideas-led books in the fields of smart science and current affairs. He is particularly interested in popular science and cultural history, as well as issues-led books and social justice. Eli only occasionally works with memoir.&nbsp;</span></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style="color: rgb(34, 34, 34);">He is very keen to see non-fiction LGBTQ+ themed books. He enjoys books written by writers who are obsessed with a niche subject and skilled enough communicators to make others fall in love with their subject too. &nbsp;Ultimately he wants to find books that are going to change the world for the better.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Eli would like you to submit a covering letter, 1 -2 page synopsis and the first 5,000 words of your completed manuscript in a single word document.</strong></p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">(<em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">In addition to the paid sessions, Eli is kindly offering one free session for low income/under-represented writers.&nbsp;</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">Please email <a href="mailto:agent121@iaminprint.co.uk" style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto; font-size: var(--font-size);" fr-original-style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto;">agent121@iaminprint.co.uk</a> to apply, outlining your case for this option which is offered at the&nbsp;</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">discretion of&nbsp;</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print)</em>.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By booking you understand you need to conduct an internet connection test with<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Pr</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">int</em> prior to the event. You also agree to email your material in one document to reach <em fr-original-style="" style="box-sizing: border-box;">I Am In Print</em> by the stated submission deadline and note that <em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print</em> take no responsibility for the advice received during your agent meeting.</p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">The submission deadline is: Monday 16 September 2024</strong></p>

LOOKING FOR: NON-FICTION
Eli Keren started his publishing career at Curtis Brown before joining United Agents as an assistant in 2016. In 2021 he became an associate literary agent, representing a growing list of clients across fiction and non-fiction, actively seeking books that are going to make a positive impact in the world in some way, big or small. His role as an agent at Curious Minds Literary Agency began in 2024. Before working in books, Eli was a research scientist designing and synthesising novel drugs (white coat and everything), and science books remain a particular passion of his. In 2022 he wrote and taught a HOW TO WRITE A PROPOSAL course, and in 2023 was elected treasurer of the Association of Authors’ Agents, and in 2024 he judged the inaugural Bloomsbury Academic Writing Fellowship. 
Eli specialises in helping academics, scientists and researchers to bring their area of expertise to the mass-market in authoritative, ideas-led books in the fields of smart science and current affairs. He is particularly interested in popular science and cultural history, as well as issues-led books and social justice. Eli only occasionally works with memoir. 
He is very keen to see non-fiction LGBTQ+ themed books. He enjoys books written by writers who are obsessed with a niche subject and skilled enough communicators to make others fall in love with their subject too. Ultimately he wants to find books that are going to change the world for the better. 
Eli would like you to submit a covering letter, 1 -2 page synopsis and the first 5,000 words of your completed manuscript in a single word document.
(In addition to the paid sessions, Eli is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). 
By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.
The submission deadline is: Monday 16 September 2024

I Am In Print

23 September Eli Keren #Agent121. Looking for: NON-FICTION

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is targeted toward an IT Professional that has the technical knowledge and skills required to conceptualize, design, and engineer secure solutions across complex enterprise environments. Students should have a minimum of 10 years experience including at least 5 years of hands-on technical security experience.</p>Overview<p>Upon successful completion of this course, students will be able to:  Identify enterprise security fundamentals.  Apply enterprise security technology solutions.  Implement security design and solutions.  Manage risk, policies and procedures within an enterprise.  Integrate security solutions within an enterprise.  Conduct security research and analysis.</p><p>In this course, students will examine advanced security concepts, principles, and implementations that pertain to enterprise level security.</p>Prerequisites<p></p><ul><li>CompTIA Cybersecurity Analyst (CySA+) Certification</li></ul><p></p></div><div id="course-pills-2"><h3>1 - Enterprise Security Architecture</h3> <ul> <li>The Basics of Enterprise Security</li> <li>The Enterprise Structure</li> <li>Enterprise Security Requirements</li> </ul> <h3>2 - Enterprise Security Technology</h3> <ul> <li>Common Network Security Components and Technologies</li> <li>Communications and Collaboration Security</li> <li>Cryptographic Tools and Techniques</li> <li>Advanced Authentication</li> </ul> <h3>3 - Enterprise Resource Technology</h3> <ul> <li>Enterprise Storage Security Issues</li> <li>Distributed, Shared, and Virtualized Computing</li> <li>Cloud Computing and Security</li> </ul> <h3>4 - Security Design and Solutions</h3> <ul> <li>Network Security Design</li> <li>Conduct a Security Assessment</li> <li>Host Security</li> </ul> <h3>5 - Application Security Design</h3> <ul> <li>Application Security Basics</li> <li>Web Application Security</li> </ul> <h3>6 - Managing Risk, Security Policies, and Security Procedures</h3> <ul> <li>Analyze Security Risk</li> <li>Implement Risk Mitigation Strategies and Controls</li> <li>Implement Enterprise-Level Security Policies and Procedures</li> <li>Prepare for Incident Response and Recovery</li> </ul> <h3>7 - Enterprise Security Integration</h3> <ul> <li>The Technology Life Cycle</li> <li>Inter-Organizational Change</li> <li>Integrate Enterprise Disciplines to Achieve Secure Solutions</li> </ul> <h3>8 - Security Research and Analysis</h3> <ul> <li>Perform an Industry Trends and Impact Analysis</li> <li>Perform an Enterprise Security Analysis</li> </ul></div>

Nexus Human

Certificate in Information Security Management Principles (CISMP)

Certified Cloud Security Professional (CCSP)

ASIS Certified Protection Professional (CPP)

Certified Cyber Professional (CCP)

Cissp

CompTIA Security+

CompTIA Advanced Security Practitioner (CASP+)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is designed for people who are seeking to launch a career in cybersecurity.</p>Overview<p>Assess the security posture of an enterprise environment and recommend and implement appropriate security solutions; Monitor and secure hybrid environments, including cloud, mobile, and IoT; Operate with an awareness of applicable laws and policies, including principles of governance, risk, and compliance; Identify, analyze, and respond to security events and incidents.</p><p>CompTIA Security+ is a global certification that validates the baseline skills necessary to perform core security functions and is the first security certification a candidate should earn.<br /> <br /> CompTIA Security+ establishes the core knowledge required of any cybersecurity role and provides a springboard to intermediate-level cybersecurity jobs.</p></div><div id="course-pills-2"><h3>Lesson 1: Summarize Fundamental Security Concepts</h3> <ul> <li>Security Concepts</li> <li>Security Controls</li> </ul> <h3>Lesson 2: Compare Threat Types</h3> <ul> <li>Threat Actors</li> <li>Attack Surfaces</li> <li>Social Engineering</li> </ul> <h3>Lesson 3: Explain Cryptographic Solutions</h3> <ul> <li>Cryptographic Algorithms</li> <li>Public Key Infrastructure</li> <li>Cryptographic Solutions</li> </ul> <h3>Lesson 4: Implement Identity and Access Management</h3> <ul> <li>Authentication</li> <li>Authorization</li> <li>Identity Management</li> </ul> <h3>Lesson 5: Secure Enterprise Network Architecture</h3> <ul> <li>Enterprise Network Architecture</li> <li>Network Security Appliances</li> <li>Secure Communications</li> </ul> <h3>Lesson 6: Secure Cloud Network Architecture</h3> <ul> <li>Cloud Infrastructure</li> <li>Embedded Systems and Zero Trust Architecture</li> </ul> <h3>Lesson 7: Explain Resiliency and Site Security Concepts</h3> <ul> <li>Asset Management</li> <li>Redundancy Strategies</li> <li>Physical Security</li> </ul> <h3>Lesson 8: Explain Vulnerability Management</h3> <ul> <li>Device and OS Vulnerabilities</li> <li>Application and Cloud Vulnerabilities</li> <li>Vulnerability Identification Methods</li> <li>Vulnerability Analysis and Remediation</li> </ul> <h3>Lesson 9: Evaluate Network Security Capabilities</h3> <ul> <li>Network Security Baselines</li> <li>Network Security Capability Enhancement</li> </ul> <h3>Lesson 10: Assess Endpoint Security Capabilities</h3> <ul> <li>Implement Endpoint Security</li> <li>Mobile Device Hardening</li> </ul> <h3>Lesson 11: Enhance Application Security Capabilities</h3> <ul> <li>Application Protocol Security Baselines</li> <li>Cloud and Web Application Security Concepts</li> </ul> <h3>Lesson 12: Explain Incident Response and Monitoring Concepts</h3> <ul> <li>Incident Response</li> <li>Digital Forensics</li> <li>Data Sources</li> <li>Alerting and Monitoring Tools</li> </ul> <h3>Lesson 13: Analyze Indicators of Malicious Activity</h3> <ul> <li>Malware Attack Indicators</li> <li>Physical and Network Attack Indicators</li> <li>Application Attack Indicators</li> </ul> <h3>Lesson 14: Summarize Security Governance Concepts</h3> <ul> <li>Policies, Standards, and Procedures</li> <li>Change Management</li> <li>Automation and Orchestration</li> </ul> <h3>Lesson 15: Explain Risk Management Processes</h3> <ul> <li>Risk Management Processes and Concepts</li> <li>Vendor Management Concepts</li> <li>Audits and Assessments</li> </ul> <h3>Lesson 16: Summarize Data Protection and Compliance Concepts</h3> <ul> <li>Data Classification and Compliance</li> <li>Personnel Policies</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans CompTIA Security Plus Certification (Exam SY0-601) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the CompTIA Security Plus Certification (Exam SY0-601) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Certified in Cybersecurity (CC)

CompTIA Network+

CompTIA A+

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is designed for IT professionals who wish to develop cloud computing skills to enable them to move IT workloads to the cloud and integrate products and services from different providers and industries. Their focus is to ensure that cloud deployments are secure, that automation and orchestration are used effectively to bring business value from the cloud, and that costs are controlled through effective management of cloud vendors.   This course is also designed for students who are preparing to take the CompTIA Cloud+ certification exam CV0-003, or who plan to use Cloud+ as the foundation for more advanced cloud certifications or career roles.</p>Overview<p>In this course, you will deploy, test, secure, manage, optimize, and troubleshoot a cloud solution.   You will:  - Prepare to deploy cloud solutions  - Deploy a pilot project  - Test a pilot project deployment  - Design a secure network for cloud deployment  - Determine CPU and memory sizing for cloud deployments  - Determine storage requirements for cloud deployments  - Plan Identity and Access Management for cloud deployments  - Analyze workload characteristics to ensure successful migration to the cloud  - Secure systems to meet access requirements  - Maintain cloud systems  - Implement backup, restore, and business continuity measures  - Analyze cloud systems for required performance  - Analyze cloud systems for anomalies and growth forecasting  - Troubleshoot deployment, capacity, automation, and orchestration issues  - Troubleshoot connectivity issues  - Troubleshoot security issues</p><p>In this course, you will learn how to implement, maintain, and deliver cloud technologies including network, storage, and virtualization technologies to create cloud solutions.</p></div><div id="course-pills-2"><h3>1 - PREPARING TO DEPLOY CLOUD SOLUTIONS</h3> <ul> <li>Describe Interaction of Cloud Components and Services</li> <li>Describe Interaction of Non-cloud Components and Services</li> <li>Evaluate Existing Components and Services for Cloud Deployment</li> <li>Evaluate Automation and Orchestration Options</li> <li>Prepare for Cloud Deployment</li> </ul> <h3>2 - DEPLOYING A PILOT PROJECT</h3> <ul> <li>Manage Change in a Pilot Project</li> <li>Execute Cloud Deployment Workflow</li> <li>Complete Post-Deployment Configuration</li> </ul> <h3>3 - TESTING PILOT PROJECT DEPLOYMENTS</h3> <ul> <li>Identify Cloud Service Components for Testing</li> <li>Test for High Availability and Accessibility</li> <li>Perform Deployment Load Testing</li> <li>Analyze Test Results</li> </ul> <h3>4 - DESIGNING A SECURE AND COMPLIANT CLOUD INFRASTRUCTURE</h3> <ul> <li>Design Cloud Infrastructure for Security</li> <li>Determine Organizational Compliance Needs</li> </ul> <h3>5 - DESIGNING AND IMPLEMENTING A SECURE CLOUD ENVIRONMENT</h3> <ul> <li>Design Virtual Network for Cloud Deployment</li> <li>Determine Network Access Requirements</li> <li>Secure Networks for Cloud Interaction</li> <li>Manage Cloud Component Security</li> <li>Implement Security Technologies</li> </ul> <h3>6 - PLANNING IDENTITY AND ACCESS MANAGEMENT FOR CLOUD DEPLOYMENTS</h3> <ul> <li>Determine Identity Management and Authentication Technologies</li> <li>Plan Account Management Policies for the Network and Systems</li> <li>Control Access to Cloud Objects</li> <li>Provision Accounts</li> </ul> <h3>7 - DETERMINING CPU AND MEMORY SIZING FOR CLOUD DEPLOYMENTS</h3> <ul> <li>Determine CPU Size for Cloud Deployment</li> <li>Determine Memory Size for Cloud Deployment</li> </ul> <h3>8 - DETERMINING STORAGE REQUIREMENTS FOR CLOUD DEPLOYMENTS</h3> <ul> <li>Determine Storage Technology Requirements</li> <li>Select Storage Options for Deployment</li> <li>Determine Storage Access and Provisioning Requirements</li> <li>Determine Storage Security Options</li> </ul> <h3>9 - ANALYZING WORKLOAD CHARACTERISTICS TO ENSURE SUCCESSFUL MIGRATION</h3> <ul> <li>Determine the Type of Cloud Deployment to Perform</li> <li>Manage Virtual Machine and Container Migration</li> <li>Manage Network, Storage, and Data Migration</li> </ul> <h3>10 - MAINTAINING CLOUD SYSTEMS</h3> <ul> <li>Patch Cloud Systems</li> <li>Design and Implement Automation and Orchestration for Maintenance</li> </ul> <h3>11 - IMPLEMENTING BACKUP, RESTORE, DISASTER RECOVERY, AND BUSINESS CONTINUITY MEASURES</h3> <ul> <li>Back Up and Restore Cloud Data</li> <li>Implement Disaster Recovery Plans</li> <li>Implement Business Continuity Plans</li> </ul> <h3>12 - ANALYZING CLOUD SYSTEMS FOR PERFORMANCE</h3> <ul> <li>Monitor Cloud Systems to Measure Performance</li> <li>Optimize Cloud Systems to Meet Performance Criteria</li> </ul> <h3>13 - ANALYZING CLOUD SYSTEMS FOR ANOMALIES AND GROWTH FORECASTING</h3> <ul> <li>Monitor for Anomalies and Resource Needs</li> <li>Plan for Capacity</li> <li>Create Reports on Cloud System Metrics</li> </ul> <h3>14 - TROUBLESHOOTING DEPLOYMENT, CAPACITY, AUTOMATION, AND ORCHESTRATION ISSUES</h3> <ul> <li>Troubleshoot Deployment Issues</li> <li>Troubleshoot Capacity Issues</li> <li>Troubleshoot Automation and Orchestration Issues</li> </ul> <h3>15 - TROUBLESHOOTING CONNECTIVITY ISSUES</h3> <ul> <li>Identify Connectivity Issues</li> <li>Troubleshoot Connectivity Issues</li> </ul> <h3>16 - TROUBLESHOOTING SECURITY ISSUES</h3> <ul> <li>Troubleshoot Identity and Access Issues</li> <li>Troubleshoot Attacks</li> <li>Troubleshoot Other Security Issues</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans CompTIA Cloud Plus Certification (Exam CV0-003) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the CompTIA Cloud Plus Certification (Exam CV0-003) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Cloud Architecture

AWS Certified Cloud Practitioner

CompTIA Cloud+

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Discernment Formation for Course Leaders</span></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">with Rachel Overton and Nick Helm</span></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This programme aims to enable course leaders to develop or sharpen up discernment processes within formation programmes for spiritual directors from all traditions.&nbsp;</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">A previous participant says:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&#39;This programme really helped me to find a language with which to fully&nbsp;</em><em fr-original-style="" style="box-sizing: border-box;">understand discernment processes for myself and for my facilitating the development of others.&rsquo;&nbsp;</em></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Discernment is not something that we &lsquo;do&rsquo; at certain moments of decision in life.&nbsp;&nbsp;Rather it is the stance we should assume in every aspect of life and can be articulated in the question &lsquo;how am I centred and responsive to God?&rsquo;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">As course leaders and people responsible for the formation of spiritual directors, we need to be aware of our own discernment processes if we are to enable others to grow in their ability to discern well.&nbsp;&nbsp;Such awareness also enables us to offer congruence between the formation programme we are a part of, the nature of spiritual accompaniment and being faithful to God in life.&nbsp; &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Over the course of the four day sessions, we will enable participants to engage with questions such as:&nbsp;</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">What do you pay attention to within your own experience?&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Why do you pay attention to that?<span fr-original-style="" style="box-sizing: border-box;" fr-original-class="Apple-converted-space">&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;">How do you respond to what you notice?</li><li fr-original-style="" style="box-sizing: border-box;">What choices do you make?</li><li fr-original-style="" style="box-sizing: border-box;">How does all of this apply to you personally, your role as a spiritual director and your role in the formation of spiritual directors.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;These will be explored in relation to the &lsquo;triangle model&rsquo; of relationships within spiritual direction &ndash; a model which helps to sharpen awareness of the multiple aspects of discernment that we need to pay attention to.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The programme will be experiential, involving small group work as well as plenary sessions. &nbsp;Participants will also be expected to take time to reflect and continue to work with their own process in between sessions.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By the end of the programme, participants can expect to:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">be more aware of their own process and language of discernment</li><li fr-original-style="" style="box-sizing: border-box;">have greater awareness of how discernment is lived in spiritual direction and spiritual direction formation</li><li fr-original-style="" style="box-sizing: border-box;">be more secure in their role as a trainer enabling discerning processes</li><li fr-original-style="" style="box-sizing: border-box;">have clarity about ways in which this discerning stance can be developed in the course they are involved in</li></ul>All sessions will run on Zoom from 9.45am to 4.15pm<div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Previous participants share their responses to this programme:&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&lsquo;A safe space to open your heart to the unexpected.&rsquo;</em></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&lsquo;It opens up the process of discerning far better than reading it in a book.&#39;</em></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&lsquo;[It] may well change your perception of what discernment is all about and, with practice, it will change the way you live and pray. I would thoroughly recommend this learning process and experience.&rsquo;</em></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&lsquo;Approach with an attentive, open heart, recognising the potential to go deeper through exploring discernment by journeying both as individual and with others.&rsquo;</em></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&lsquo;A very in-depth programme that really gets to the heart of discernment. Don&rsquo;t miss it - it can change your life!!&rsquo;</em></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&lsquo;It wasn&#39;t until I experienced this programme with Nick and Rachel that it became obvious how vital this clarification of, and approach to discernment is, and would whole-heartedly recommend this empowering course to the most seasoned of trainers as well as those just starting out.&rsquo;</em></p>

Discernment Formation for Course Leaders
with Rachel Overton and Nick Helm
This programme aims to enable course leaders to develop or sharpen up discernment processes within formation programmes for spiritual directors from all traditions. 
A previous participant says:
'This programme really helped me to find a language with which to fully understand discernment processes for myself and for my facilitating the development of others.’ 
Discernment is not something that we ‘do’ at certain moments of decision in life. Rather it is the stance we should assume in every aspect of life and can be articulated in the question ‘how am I centred and responsive to God?’
As course leaders and people responsible for the formation of spiritual directors, we need to be aware of our own discernment processes if we are to enable others to grow in their ability to discern well. Such awareness also enables us to offer congruence between the formation programme we are a part of, the nature of spiritual accompaniment and being faithful to God in life. 
Over the course of the four day sessions, we will enable participants to engage with questions such as: 
What do you pay attention to within your own experience?
Why do you pay attention to that?
How do you respond to what you notice?
What choices do you make?
How does all of this apply to you personally, your role as a spiritual director and your role in the formation of spiritual directors.
 These will be explored in relation to the ‘triangle model’ of relationships within spiritual direction – a model which helps to sharpen awareness of the multiple aspects of discernment that we need to pay attention to.
The programme will be experiential, involving small group work as well as plenary sessions. Participants will also be expected to take time to reflect and continue to work with their own process in between sessions.
By the end of the programme, participants can expect to:
be more aware of their own process and language of discernment
have greater awareness of how discernment is lived in spiritual direction and spiritual direction formation
be more secure in their role as a trainer enabling discerning processes
have clarity about ways in which this discerning stance can be developed in the course they are involved in
All sessions will run on Zoom from 9.45am to 4.15pm
Previous participants share their responses to this programme: 
‘A safe space to open your heart to the unexpected.’
‘It opens up the process of discerning far better than reading it in a book.'
‘[It] may well change your perception of what discernment is all about and, with practice, it will change the way you live and pray. I would thoroughly recommend this learning process and experience.’
‘Approach with an attentive, open heart, recognising the potential to go deeper through exploring discernment by journeying both as individual and with others.’
‘A very in-depth programme that really gets to the heart of discernment. Don’t miss it - it can change your life!!’
‘It wasn't until I experienced this programme with Nick and Rachel that it became obvious how vital this clarification of, and approach to discernment is, and would whole-heartedly recommend this empowering course to the most seasoned of trainers as well as those just starting out.’

SoulSpark Online

Spiritual Direction

Training Trainers of Spiritual Directors
Developing the abilities needed to facilitate Spiritual Direction formation programmes

Catching the Wind

Tom Reynolds

Product Management

Agile

Agile PM

Productivity

Kanban

Agile Coach

Attend our world class Kanban University accredited Certified Kanban System Design training course and learn to implement Kanban in your company

Certified Kanban System Design – KMP I - 24-26 September

Standard

Early Bird

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">A day of Data Governance, support, networking, and answering your questions</strong></p><h2 fr-original-style="" style="box-sizing: border-box;">About this event</h2><div style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);">

<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Are you responsible for implementing Data Governance? Are you expected to have all the answers?</p>

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<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">It can be a scary position to be in, especially if you are new to the role, and even if you have done it before, what worked for the last organisation doesn&#39;t always work for the new one.</p>

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<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">You can end up feeling lonely, vulnerable and frustrated. After all, you are trying to implement Data Governance to help your organisation - why is it turning out to be so difficult?!</p>

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<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">You can spend hours on the internet or reading books but it can be challenging trying to turn the theory into something practical that will work for your organisation. If only you could fast forward to a few years&rsquo; time when you have done many more Data Governance initiatives and had a wider range of experience to fall back on.</p>

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<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">If you don&#39;t have a time machine to help you with that, the other option is to build a network of experienced trusted peers who are willing to share the benefit of their experience with you. But that can be easier said than done. These days many networking events still aren&rsquo;t taking place and those that are are online and it&rsquo;s very hard to get a chance to speak let alone get advice for your challenges.</p>

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<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">I can help you with that.</p>

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<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Why not join this 1 Day Data Governance Mastermind Workshop, where you get allocated time to get specific advice on your current Data Governance challenges and get the chance to network with others in similar situations.</p>

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Untangle your Data Governance issue and collaborate with your peers during this one-day Mastermind
Discuss Data Governance approaches with people who get it
Are you struggling with a Data Governance issue and wish you had a team of other Data Governance professionals you could bounce it around with?
You’ve done Data Governance training and you know what you’re focusing on. While your team is supportive, you spend a lot of time dealing with, and driving forward, culture change, managing stakeholders, and fielding questions from people who have their own priorities and now need to do this ‘Data Governance stuff’ on top. 
It would be nice, once in a while, to have a conversation about how to achieve something free from internal issues. You want to talk about best practices and get some alternative ideas.
That’s what my Data Governance Mastermind gives you: space to reflect with the support of your peers and practical solutions you can implement.
What is a mastermind?
Mastermind groups are the definition of ‘sharing is caring’. It’s you and your fellow peers – people who do what you do - gathering to brainstorm, problem solve, set goals and be each other’s support network.
At the Data Governance Mastermind, you will meet and learn from other people implementing Data Governance initiatives. 
It’s a one-day event, on Zoom. One of the benefits of attending is you’ll get 30 minutes in the ‘hot seat’ where you can share something you’re struggling with and get input from the group. 
What you can expect during the day
Discussions about different aspects of Data Governance and the opportunity to share what’s worked for you.
Tailored advice specific to your situation from me.
Insights from other people implementing Data Governance about what’s worked for them, what hasn’t worked, and how they have tackled issues.
30 minutes in the hot seat so you can share something you need help with and get practical suggestions from the rest of the delegates.
Time to reflect and share learnings from discussions so you have your key takeaways written down, ready to take back to work with you.
Get to know other Data Governance professionals and build a support network
Get an action plan and confidence to take your next steps with Data Governance
Get ready to discover new ways of approaching your Data Governance challenges, while getting to know professionals from a range of industries.
You will:
Get a clear action plan to take away with you to tackle your specific Data Governance issues.
Develop a wider network of supportive Data Governance professionals, people got your back and will be available to continue to network and ask advice or in the future.
Leave with the confidence that you're not alone in tackling these issues. There are other people going through similar experiences that are willing to help you out.
Is attending a Mastermind right for me? 
Every individual's Data Governance journey is unique. Take my scorecard to determine if my Mastermind programme is the right fit for you and will effectively support your specific needs. You can also find out more about the day on my website.

The Data Governance Coach 

Data Management

Professional Development

A day of Data Governance, support, networking, and answering your questions. Join me for my 1 Day Data Governance Mastermind where you get allocated time to get specific advice on your current Data Governance challenges and get the chance to network with others in similar situations.

1 Day Data Governance Mastermind

1 Day Data Governance Mastermind Workshop

St Albans

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This Carbon Literacy Training has been developed in conjunction with the <a href="https://carbonliteracy.com/about-us/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Carbon Literacy Project</a> and funded by the Church of England Environment Programme. &nbsp;This bespoke training course has been designed especially for the Church of England to provide a strong grounding in carbon literacy to support clergy and key Eco champions in their work, as well as diocesan staff, and is a valuable professional development opportunity. The training course will equip each participant to understand the issues, present the need for action to people with differing awareness and views, and take practical steps to implement change individually and as local church communities.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This free online course consists of 8 hours of learning over 4 sessions (2 hours each) and some pre-course preparation including videos and practical exercises.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Week 1: Tuesday 17th September 5-7pm</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Week 2: Tuesday 24th September 5-7pm</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Week 3: Tuesday 1st October 5-7pm</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Week 4: Tuesday 8th October 5-7pm</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">It starts with the basics and has plenty scope for learning and sharing for those with much more experience. The course is accredited by the Carbon Literacy Project and includes each participant making two carbon pledges at the end of the course to receive this accreditation</p>

This Carbon Literacy Training has been developed in conjunction with the Carbon Literacy Project and funded by the Church of England Environment Programme. This bespoke training course has been designed especially for the Church of England to provide a strong grounding in carbon literacy to support clergy and key Eco champions in their work, as well as diocesan staff, and is a valuable professional development opportunity. The training course will equip each participant to understand the issues, present the need for action to people with differing awareness and views, and take practical steps to implement change individually and as local church communities. 
This free online course consists of 8 hours of learning over 4 sessions (2 hours each) and some pre-course preparation including videos and practical exercises. 
Week 1: Tuesday 17th September 5-7pm
Week 2: Tuesday 24th September 5-7pm
Week 3: Tuesday 1st October 5-7pm
Week 4: Tuesday 8th October 5-7pm
It starts with the basics and has plenty scope for learning and sharing for those with much more experience. The course is accredited by the Carbon Literacy Project and includes each participant making two carbon pledges at the end of the course to receive this accreditation

The Diocese of St Albans

Smart Meter Training

Centre for Counselling & Psychotherapy Training (CCPT)

Trainers Course

ICDL (International Certification of Digital Literacy)

Carbon Literacy training (online)

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Are you a stressed, exhausted SEN/EBSA parent or carer, running on empty, with no time to shout <em fr-original-style="" style="box-sizing: border-box;">"HELP!"&nbsp;</em>let alone step off the hamster wheel to rest, recharge and recuperate?</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Parenting neurodivergent and/or school avoidant young people comes with a unique set of challenges and, if you&#39;re finding yourself lurching from managing meltdowns to fighting for support or feeling isolated and judged because people don&#39;t understand, it can be really hard and I GET IT!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">After finding myself pretty much burnt out I discovered and implemented quick and simple self-help and relaxation tools that have helped strengthen my coping skills to navigate my family&#39;s journey, rebuild my resilience and rediscover&nbsp;my old self!&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">I was so blown away by how beneficial simple habits can be that it&#39;s my mission to help others do the same - and so I created&nbsp;The SHARE Project.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The ethos of THE SHARE Project is that&nbsp;we need to put our own oxygen mask on first&nbsp;so that we can&nbsp;best support our kids&nbsp;and my aim is that the tools you will learn during our time together will become your oxygen mask, not only for use in case of emergency, but as a sustainable part of your ongoing&nbsp;self-care and wellbeing.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">During each&nbsp;of four, weekly, live&nbsp;online workshops, delivered over Zoom, you will learn and practise a new tool to implement daily over the coming week (just a&nbsp;few minutes at a time, I promise)!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Then, during the following week&#39;s workshop we will review your progress, make any tweaks and learn and practise the next tool...&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">There&#39;ll be no suggestions of long and luxurious spa days and fluffy robes because most of us don&#39;t have the time to do that very often and, frankly, the benefits disappear almost as soon as you&#39;ve driven home... My mission<em fr-original-style="" style="box-sizing: border-box;">&nbsp;</em>is to give you sustainable tools to use anytime and anywhere to help yourself cope better and feel happier, regardless of what&#39;s going on around you!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Each group session gives you the opportunity to connect with other SEN parents or carers&nbsp;experiencing similar challenges.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What our clients say:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">"</span></em><span style="color: rgb(32, 33, 36); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(32, 33, 36);"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">The Share project was a gentle, kind experience which showed understanding for parenting with additional challenges. &nbsp;The refocusing was extremely powerful and I felt nurtured by the sessions."</span></em></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(32, 33, 36); box-sizing: border-box;" fr-original-style=" color: rgb(32, 33, 36);"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span data-sheets-root="1" id="isPasted" fr-original-style="" style="box-sizing: border-box;">"I gained different techniques to build resilience and overcome overwhelm."&nbsp;</span><br fr-original-style="" style="box-sizing: border-box;"></span></em></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(32, 33, 36); box-sizing: border-box;" fr-original-style=" color: rgb(32, 33, 36);"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span data-sheets-root="1" fr-original-style="" style="box-sizing: border-box;"><span data-sheets-root="1" style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span data-sheets-root="1" id="isPasted" fr-original-style="" style="box-sizing: border-box;">"has helped me have a more positive outlook day to day, relaxation has helped with my sleep"</span></span><span data-sheets-root="1" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></span></span></em></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you have any questions, please ask and I will be happy to help :)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Sue&nbsp;</p>

Discover Calm and Happiness with The SHARE Project: Your Path to Resilience! 🌟
Are you feeling exhausted, overwhelmed and stretched to your limit?  With meetings and meltdowns to manage, battles for support, the frustration of feeling isolated or misunderstood, not to mention the pressure of juggling your job too, it can It can feel like you’re running on empty; hard to find a moment to step off the hamster wheel and just breathe.
I’ve been there, and I get it!💛
After being on the brink of burnout myself, I stumbled upon simple, yet life-changing self-help and relaxation tools. These quick, effective techniques helped me rebuild my resilience, reclaim my sense of self and navigate challenges with renewed strength. The transformation was so profound that I knew I had to share it with others—and that’s how The SHARE Project was born.
What is The SHARE Project?
The SHARE Project is built on a simple principle: you need to put your own oxygen mask on first!  By nurturing yourself, you’re better equipped to support your children. Through our four-week, live online workshop series, delivered via Zoom, you’ll discover practical tools to bring more calm and happiness into your daily life.
Here’s what you can expect:
Weekly Workshops:  Each week, we’ll introduce and practice a new tool designed to fit seamlessly into your life (just a few minutes a day, I promise!). These are not your typical “luxury spa day” suggestions — because let’s face it, who has time for that?  Instead, you’ll learn sustainable, go-to strategies that you can use anytime, anywhere, to boost your wellbeing, even in the midst of chaos.  You will also receive a mid-week email of encouragement between workshops and printables to help record and track your progress.
Ongoing Support:  In each session, we’ll review your progress, fine-tune your approach, and introduce the next tool.  This isn’t just a one-off workshop; it’s a journey of growth and connection.
Community Connection: You’ll be part of a supportive group of fellow SEN parents and carers who understand the unique challenges you face.  Together, we’ll share experiences, uplift each other, and grow stronger.
What our clients say:
“The SHARE Project was a gentle, kind experience which showed understanding for parenting with additional challenges.  The refocusing was extremely powerful and I felt nurtured by the sessions.”
“It has helped me to have a more positive outlook day-to-day, and the relaxation has helped with my sleep.”	
“I looked forward to the sessions each week, they gave me time to focus on myself for a change.”
Ready to Feel More Calm and Happy?
If you’re ready to step off the hamster wheel and start reclaiming your joy, The SHARE Project is here for you. Let’s work together to help you feel more at peace, more resilient, and, most importantly, more you.
Got any questions? Send me a message and I’ll be happy to help! 😊
With love and support,  
Sue

AUsomeMums

Emotional Wellbeing

Emotional Resilience

Autism

Mental Resilience

Special Education Needs (SEN)

Self-help and relaxation skills and exercises for stressed, burned out SEN parents and carers

The SHARE Project - Self-Help & Relaxation Exercises for SEN/EBSA Parent Carers

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>This course is designed for anyone who needs an understanding of IT Service Management to help deliver better value to customers. It is appropriate for all IT staff and management, as well as customers who work closely with IT to support business requirements. This course is also designed for students who are seeking the ITILÂ© 4 Foundation certification and who want to prepare for ITILÂ© 4 Foundation exam.</p>Overview<p>By the completion of this course, you will have a deep understanding of the 7 Guiding Principles, 4 Dimensions of Service Management, 34 ITILÂ© Practices, and the new Service Value Chain that incorporate the core of ITILÂ© version 4.</p><p>ITILÂ© is the world?s leading best practice framework for implementing IT Service Management. ITIL version 4 introduces IT Service Management through the lens of a Service Value System (SVS), which provides a holistic end-to-end view of how to successfully contribute to business value, and also how to leverage concepts from models such as Lean IT, Agile, DevOps and Organizational Change Management. This foundational course immerses you in the guiding principles, dimensions, and practices of ITILÂ© 4.  This course will earn you 21 PDUs. <br /><br /> <b>This class includes an exam voucher. </b></p></div><div id="course-pills-2"><h3>1 - ITIL 4 OVERVIEW</h3> <ul> <li>Introduction to ITIL</li> <li>Key Concepts of ITIL</li> </ul> <h3>2 - The ITIL Framework</h3> <ul> <li>The Four Dimensions of Service Management</li> <li>The ITIL Service Value System</li> </ul> <h3>3 - The ITIL Guiding Principles</h3> <ul> <li>Focus on Value</li> <li>Start Where You Are</li> <li>Progress Iteratively with Feedback</li> <li>Collaborate and Promote Visibility</li> <li>Think and Work Holistically</li> <li>Keep It Simple and Practical</li> <li>Optimize and Automate</li> </ul> <h3>4 - THE ITIL SERVICE VALUE SYSTEM (SVS)</h3> <ul> <li>Governance</li> <li>The Service Value Chain</li> <li>Continual Improvement</li> </ul> <h3>5 - Key ITIL Practices</h3> <ul> <li>Continual Improvement</li> <li>Service Level Management</li> <li>Change Control</li> <li>Incident Management</li> <li>Service Request Management</li> <li>Service Desk</li> <li>Problem Management</li> </ul> <h3>6 - Other ITIL Practices</h3> <ul> <li>General Management Practices</li> <li>Service Management Practices</li> <li>Technical Management Practices</li> </ul></div>

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