Name: HR Management
Price: 25 GBP
Availability: InStock

<h3><strong>Overview</strong></h3><p><span>We all know the rule of 'The Customer Comes First', but when do they stay with you? When can a business ensure its customer base to be loyal and retainable? While there are multiple factors at play here, but one of the keys to customer retention is quality customer service.</span></p><p> </p><p><span>Businesses nowadays rely heavily on people skilled in customer service and customer satisfaction - which is often hard to come by. To bridge that skill gap, empower human resources with outstanding customer support &amp; service capabilities, and help business owners/managers gather essential knowledge to run &amp; manage the relevant operations smoothly, we have put together this carefully-crafted course with the help of our learning resource development team. If you are someone who wants to build a career in this promising field, our course will be your perfect guide along the road. This course focuses on providing beginners' with the base, helping moderately-skilled learners to level up their understandings, and enabling professionals to fill in the blanks of the updates within the fields of customer experience enhancement. </span></p><p> </p><p><b>Reflecting the above-mentioned promises, this Customer Service course focuses on helping the learners develop the following skills:</b></p><ol><li><span>Effective communication &amp; active listening</span></li><li><span>Problem solving</span></li><li><span>Attentiveness</span></li><li><span>Anger Management</span></li><li><span>Time Management</span></li><li><span>Stress Management</span></li><li><span>Conflict resolution</span></li><li><span>Customer relationship management</span></li><li><span>Customer experience enhancement</span></li><li><span>Customer service evaluation</span></li><li><span>Email writing &amp; etiquettes</span></li><li><span>Positive attitude &amp; body language</span></li></ol><p> </p><p><span>So, enrol now, develop these in-demand skills of the 21st century and make meaningful connections with your customers around the globe.</span></p><p> </p><h3><strong>Who is this course for?</strong></h3><p><span>If you run a business or work for one, you have to understand what your customers want, how to serve them properly, and repeat this process - no matter what your job description says or whichever department you work in. Having said that, people falling into either one of the below groups will benefit the most from this course:</span></p><ol><li><span>Jobseekers in fields related to customer service/customer support/customer experience</span></li><li><span>Amateurs or professionals with intermediate skills in the above-mentioned fields</span></li><li><span>Business-owners/managers/team leaders</span></li><li><span>Business students</span></li><li><span>People looking to get certified in customer service</span></li></ol><p> </p><h3><strong>Career Path</strong></h3><p><span>This Customer Service course paves the way for a handful of career opportunities, with roles such as:</span></p><ul><li><b>Customer Service Representative/Executive/Officer</b></li></ul><ul><li><b>Customer Service Advisor/Specialist</b></li></ul><ul><li><b>Customer Service Manager</b></li></ul><p><span>Also, the job roles related to customer support/customer experience will also be available to you.</span></p><p><span>While the salaries for the above-mentioned jobs vary based on responsibilities, the levelwise breakdown of expected salaries are -</span></p><p><b>Entry level: £16,750 - £20,750</b></p><p><b>Mid-level: £26,400 - £36,800</b></p><p><b>Senior level: £35,00 - £50,500</b></p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1 - Basics of Customer Service</h4><div><div><ul><li><div>
<span></span><h5>
Basics of Customer Service</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2 - Why Customer Service Matters</h4><div><div><ul><li><div>
<span></span><h5>
Why Customer Service Matters</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3 - What's Different about Good Service</h4><div><div><ul><li><div>
<span></span><h5>
What's Different about Good Service</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4 - First Steps and Body Language</h4><div><div><ul><li><div>
<span></span><h5>
First Steps and Body Language</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5 - Effective Communication Strategies</h4><div><div><ul><li><div>
<span></span><h5>
Effective Communication Strategies</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 6 - Phone Tone and Etiquette</h4><div><div><ul><li><div>
<span></span><h5>
Phone Tone and Etiquette</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 7 - Relationship Building</h4><div><div><ul><li><div>
<span></span><h5>
Relationship Building</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 8 - Turning Complaints into Opportunities</h4><div><div><ul><li><div>
<span></span><h5>
Turning Complaints into Opportunities</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 9 - E-Mail Etiquette</h4><div><div><ul><li><div>
<span></span><h5>
E-Mail Etiquette</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 10 - Customer Relationship Management (CRM)</h4><div><div><ul><li><div>
<span></span><h5>
Customer Relationship Management (CRM)</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 11 - Empowering Great Customer Service</h4><div><div><ul><li><div>
<span></span><h5>
Empowering Great Customer Service</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 12 - Evaluating and Measuring Customer Service</h4><div><div><ul><li><div>
<span></span><h5>
Evaluating and Measuring Customer Service</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Compete High

Customer Service Online Training

General Admission

<div><div id="commonContent"><p>ð <strong>Unlock the Power of Collaboration with Microsoft Teams Course!</strong> ð</p><p>Are you ready to revolutionize the way your team works together? Look no further than our comprehensive Microsoft Teams course! ð</p><p>In today's fast-paced digital landscape, effective collaboration is the cornerstone of success for any organization. Whether you're a seasoned professional or a newcomer to the workforce, mastering Microsoft Teams is essential for staying ahead of the curve. ð¼</p><p> </p><p>ð¥ <strong>Benefits of Taking Our Microsoft Teams Course:</strong></p><ol><li><strong>Boost Productivity:</strong> Discover how to streamline communication and project management with Microsoft Teams' suite of features. Say goodbye to endless email chains and hello to real-time collaboration!</li><li><strong>Enhanced Efficiency:</strong> Learn how to leverage Teams' integrations with other Microsoft Office applications to centralize your workflow. From document sharing to video conferencing, everything you need is at your fingertips.</li><li><strong>Remote Work Readiness:</strong> In today's remote-friendly environment, the ability to collaborate effectively from anywhere is invaluable. Our course equips you with the skills to thrive in the era of remote work.</li><li><strong>Improved Communication:</strong> Break down silos and foster a culture of transparency within your team. From chat channels to threaded conversations, Microsoft Teams keeps everyone in the loop.</li><li><strong>Customizable Solutions:</strong> Tailor Microsoft Teams to suit your team's unique needs with custom channels, tabs, and apps. Our course teaches you how to make Teams work for you!</li><li><strong>Stay Organized:</strong> Say goodbye to scattered files and disjointed communications. Learn how to organize projects and files seamlessly within the Teams environment.</li><li><strong>Professional Development:</strong> Investing in your skills is the key to advancing your career. By mastering Microsoft Teams, you'll position yourself as a valuable asset to any organization.</li></ol><p> </p><p>ð¼ <strong>Who is this for?</strong></p><ul><li><strong>Business Professionals:</strong> Whether you're a manager leading a team or an individual contributor, Microsoft Teams can revolutionize the way you work.</li><li><strong>Entrepreneurs:</strong> Build a strong foundation for collaboration within your startup or small business with Microsoft Teams.</li><li><strong>Students and Educators:</strong> Enhance group projects and classroom collaboration with the powerful tools offered by Microsoft Teams.</li><li><strong>Remote Workers:</strong> Stay connected and productive from anywhere with the remote-friendly features of Microsoft Teams.</li></ul><p> </p><p>ð ï¸ <strong>Career Path:</strong></p><ul><li><strong>Project Managers:</strong> Mastering Microsoft Teams can elevate your project management skills and make you indispensable in the eyes of employers.</li><li><strong>Administrative Professionals:</strong> Become the go-to expert for streamlining communication and organization within your office environment.</li><li><strong>IT Professionals:</strong> Gain valuable skills in implementing and managing Microsoft Teams for organizations of all sizes.</li><li><strong>Sales and Marketing Professionals:</strong> Collaborate seamlessly with your team to drive results and exceed targets.</li><li><strong>Human Resources:</strong> Utilize Microsoft Teams to facilitate employee communication, training, and development initiatives.</li></ul><p> </p><p>Don't miss out on the opportunity to take your collaboration skills to the next level. Enroll in our Microsoft Teams course today and unleash your team's full potential! ð»ð</p></div></div><p> </p><p><strong>FAQ (Frequently Asked Questions) for Microsoft Teams</strong></p><p><strong>Q1: What is Microsoft Teams?</strong></p><p>Microsoft Teams is a collaboration platform that brings together chat, video meetings, file storage, and integration with other Microsoft 365 applications into one unified interface. It allows teams to communicate and collaborate in real-time, whether they're in the same office or spread across different locations.</p><p><strong>Q2: How can I access Microsoft Teams?</strong></p><p>Microsoft Teams can be accessed through various platforms, including desktop applications for Windows and Mac, web browsers, and mobile apps for iOS and Android devices. Users can sign in using their Microsoft 365 account credentials provided by their organization or create a new account if needed.</p><p><strong>Q3: What features does Microsoft Teams offer for communication and collaboration?</strong></p><p>Microsoft Teams offers a wide range of features to facilitate communication and collaboration within teams. These include instant messaging, audio and video conferencing, screen sharing, file sharing and co-authoring, integration with Microsoft Office apps, channels for organizing conversations and files by topic, and the ability to add external guests to meetings and channels.</p><p><strong>Q4: How can I organize and manage teams and channels in Microsoft Teams?</strong></p><p>In Microsoft Teams, users can create teams to bring together people with a common goal or project. Within each team, users can create channels to organize conversations and files by topic, department, or project. Team owners have the ability to add or remove members, manage permissions, and customize settings for each team and channel.</p><p><strong>Q5: Is Microsoft Teams secure for business use?</strong></p><p>Microsoft Teams prioritizes security and compliance to protect sensitive information and ensure data privacy. It offers features such as multi-factor authentication, encryption of data in transit and at rest, compliance with industry standards and regulations, and administrative controls for managing user access and permissions. Additionally, Microsoft regularly updates Teams with security enhancements and patches to address any potential vulnerabilities.</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1 Introduction to Microsoft Teams</h4><div><div><ul><li><div>
<span></span><h5>
Introduction to Microsoft Teams</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2 Communication and Collaboration</h4><div><div><ul><li><div>
<span></span><h5>
Communication and Collaboration</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3 Managing Meetings</h4><div><div><ul><li><div>
<span></span><h5>
Managing Meetings</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Microsoft Teams

<h3>ð Unlock Your Communication Potential with Difficult Workplace Conversation Level 2 Course! ð</h3><p>Are you ready to transform your workplace communication skills to the next level? Introducing Difficult Workplace Conversation Level 2 - the ultimate course designed to empower you with the tools and techniques to navigate challenging conversations like a pro. Whether you're a seasoned professional or just starting your career journey, this course equips you with the invaluable skills needed to thrive in any workplace scenario.</p><h3></h3><h3>Why Choose Difficult Workplace Conversation Level 2?</h3><h4>Master the Art of Communication ð¨</h4><p>Effective communication lies at the heart of every successful organization. With Difficult Workplace Conversation Level 2, you'll learn how to communicate with clarity, confidence, and empathy, even in the most challenging situations. From delivering constructive feedback to handling conflicts with finesse, this course covers it all.</p><h4>Build Stronger Relationships ð¤</h4><p>In today's fast-paced work environment, building and maintaining positive relationships is essential. Our course provides you with practical strategies to foster trust, collaboration, and understanding among colleagues and stakeholders. Say goodbye to misunderstandings and hello to stronger, more resilient teams.</p><h4>Boost Your Professional Confidence ð¼</h4><p>Confidence is key to making a lasting impression in the workplace. By honing your communication skills through Difficult Workplace Conversation Level 2, you'll exude confidence in every interaction. Whether you're presenting ideas to senior management or addressing sensitive issues with peers, you'll approach each conversation with poise and assurance.</p><h4>Stay Ahead in Your Career ð</h4><p>In today's competitive job market, professionals who possess exceptional communication skills stand out from the crowd. Difficult Workplace Conversation Level 2 gives you the edge you need to advance in your career. From enhancing your leadership capabilities to increasing your influence within your organization, this course opens doors to new opportunities and career growth.</p><h3></h3><h3>Who is this for?</h3><ul><li><strong>Professionals at all Levels:</strong> Whether you're an entry-level employee or a seasoned executive, mastering difficult workplace conversations is essential for success at any stage of your career.</li><li><strong>Team Leaders and Managers:</strong> Effective communication is especially crucial for those in leadership positions. This course equips managers and team leaders with the skills needed to inspire, motivate, and lead their teams to success.</li><li><strong>Human Resources Professionals:</strong> HR professionals play a vital role in resolving workplace conflicts and fostering a positive organizational culture. Difficult Workplace Conversation Level 2 provides HR professionals with the expertise needed to navigate sensitive issues and promote a harmonious work environment.</li></ul><h3></h3><h3>Career Path</h3><ul><li><strong>Entry-Level Professionals:</strong> Gain a competitive edge in the job market by showcasing your strong communication skills from the start of your career journey.</li><li><strong>Mid-Level Managers:</strong> Elevate your leadership capabilities and position yourself as a trusted mentor and advisor within your organization.</li><li><strong>Senior Executives:</strong> Lead by example and cultivate a culture of open communication and collaboration to drive organizational success.</li></ul><h3></h3><h3>Frequently Asked Questions (FAQ)</h3><h4>Q: Can I take this course if I have no prior experience in difficult workplace conversations?</h4><p>A: Absolutely! Our course is designed to accommodate learners of all levels, from beginners to seasoned professionals. Our comprehensive curriculum covers foundational concepts and practical strategies to help you succeed, regardless of your prior experience.</p><h4>Q: How long does it take to complete the course?</h4><p>A: The duration of the course may vary depending on your learning pace and schedule. However, most learners complete the course within a few weeks by dedicating a few hours each week to studying the material and practicing their skills.</p><h4>Q: Will I receive a certificate upon completion of the course?</h4><p>A: Yes, upon successful completion of Difficult Workplace Conversation Level 2, you will receive a certificate of achievement. This certificate demonstrates your commitment to professional development and mastery of essential communication skills.</p><h4>Q: Is there ongoing support available after completing the course?</h4><p>A: Absolutely! We understand that mastering difficult workplace conversations is an ongoing journey. That's why we offer continued support and resources to help you apply your newfound skills in real-world situations. Our community forums, expert-led webinars, and additional learning materials ensure that you stay connected and engaged long after completing the course.</p><h3></h3><h3>Unlock Your Potential Today!</h3><p>Don't let challenging conversations hold you back from reaching your full potential. Enroll in Difficult Workplace Conversation Level 2 today and embark on a transformative journey toward communication excellence. Take the first step toward unlocking new opportunities, building stronger relationships, and advancing your career. Join us and become a master of communication in the workplace!</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1 Difficult Workplace Conversations.</h4><div><div><ul><li><div>
<span></span><h5>
Difficult Workplace Conversations.</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2 Empathy and Managing Emotions.</h4><div><div><ul><li><div>
<span></span><h5>
Empathy and Managing Emotions.</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3 Constructive Communication and Conflict Resolution.</h4><div><div><ul><li><div>
<span></span><h5>
Constructive Communication and Conflict Resolution.</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4 Mediation and Communication Strategies.</h4><div><div><ul><li><div>
<span></span><h5>
Mediation and Communication Strategies.</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5 Productive Work Environment and Team Building.</h4><div><div><ul><li><div>
<span></span><h5>
Productive Work Environment and Team Building.</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Difficult Workplace Conversation Level 2

<p>Title: ð¡ï¸ Mastering Workplace Health: Infectious Diseases in the Workplace ð¡ï¸</p><p>Are you ready to safeguard your workplace against the invisible threats of infectious diseases? Introducing our comprehensive text course, 'Infectious Diseases in the Workplace,' your ultimate guide to understanding, preventing, and managing contagious illnesses within your professional environment.</p><p> </p><p>ð¨âð¼ <strong>Why Choose 'Infectious Diseases in the Workplace'?</strong></p><p>In today's fast-paced and interconnected world, infectious diseases pose a significant risk to businesses and employees alike. From seasonal flu outbreaks to global pandemics, being prepared to tackle these challenges head-on is essential for maintaining productivity, morale, and most importantly, safety in the workplace.</p><p>Our expertly crafted text course offers invaluable insights into the world of infectious diseases, equipping you with the knowledge and strategies necessary to protect yourself, your colleagues, and your organization. Delve into topics such as:</p><ul><li>Understanding the fundamentals of infectious diseases</li><li>Identifying common workplace pathogens</li><li>Implementing effective prevention and control measures</li><li>Navigating legal and ethical considerations</li><li>Responding to outbreaks and emergencies with confidence</li></ul><p>With a blend of theory, practical tips, and real-world case studies, this course empowers you to become a proactive advocate for workplace health and safety.</p><p> </p><p>ð©âð¼ <strong>Who is this for?</strong></p><p>Whether you're an HR professional, a healthcare worker, a manager, or simply someone who wants to promote a healthier work environment, this course is tailor-made for you. No prior medical or scientific knowledge is required - just a desire to learn and a commitment to fostering a safer workplace for all.</p><p> </p><p>ð¼ <strong>Career Path</strong></p><p>Investing in your understanding of infectious diseases in the workplace opens up a world of opportunities across various industries and roles. Here are just a few career paths that can benefit from this course:</p><ol><li><strong>Occupational Health Specialist</strong>: Become an indispensable asset to your organization by developing expertise in preventing and managing workplace-related health issues.</li><li><strong>Human Resources Manager</strong>: Safeguard employee well-being and organizational productivity by integrating infectious disease management strategies into HR policies and procedures.</li><li><strong>Healthcare Administrator</strong>: Lead your healthcare facility to excellence by staying ahead of infectious disease trends and implementing best practices for infection control.</li><li><strong>Emergency Preparedness Coordinator</strong>: Prepare your organization to respond effectively to infectious disease outbreaks and other health-related emergencies.</li><li><strong>Public Health Advocate</strong>: Champion community health initiatives and advocate for policies that promote disease prevention and workplace safety.</li></ol><p> </p><p>ð <strong>FAQs</strong></p><p><strong>Q: Can I take this course if I don't have a background in healthcare or science?</strong></p><p>A: Absolutely! Our course is designed to be accessible to individuals from all backgrounds. We provide clear explanations and practical examples to ensure that everyone can grasp the concepts and apply them effectively in the workplace.</p><p><strong>Q: How long does it take to complete the course?</strong></p><p>A: The duration of the course depends on your pace of learning. On average, students complete the course within [insert estimated timeframe], but you can progress through the material at your own convenience.</p><p><strong>Q: Will I receive a certificate upon completion?</strong></p><p>A: Yes, upon successfully completing the course and passing the final assessment, you will receive a certificate of completion to showcase your newfound expertise in infectious disease management.</p><p><strong>Q: Is the course updated to reflect current events and emerging infectious diseases?</strong></p><p>A: Absolutely. We continuously monitor developments in the field of infectious diseases to ensure that our course content remains relevant and up-to-date. You can rest assured that you'll be equipped with the latest knowledge and strategies to address evolving challenges in the workplace.</p><p><strong>Q: Can I access the course materials on mobile devices?</strong></p><p>A: Yes, our platform is mobile-friendly, allowing you to access course materials anytime, anywhere, from your smartphone or tablet.</p><p>Don't let infectious diseases catch you off guard. Enroll in 'Infectious Diseases in the Workplace' today and take the first step towards creating a safer, healthier, and more resilient workplace environment. Your colleagues - and your bottom line - will thank you. ð</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1 Introduction to Infectious Diseases in the Workplace</h4><div><div><ul><li><div>
<span></span><h5>
Introduction to Infectious Diseases in the Workplace</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2 Common Infectious Diseases in the Workplace</h4><div><div><ul><li><div>
<span></span><h5>
Common Infectious Diseases in the Workplace</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3 Personal Protective Equipment (PPE)</h4><div><div><ul><li><div>
<span></span><h5>
Personal Protective Equipment (PPE)</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4 Hygiene Practices to Prevent the Spread of Infectious Diseases</h4><div><div><ul><li><div>
<span></span><h5>
Hygiene Practices to Prevent the Spread of Infectious Diseases</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5 Vaccinations and Immunizations</h4><div><div><ul><li><div>
<span></span><h5>
Vaccinations and Immunizations</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 6 Health and Safety Policies and Procedures</h4><div><div><ul><li><div>
<span></span><h5>
Health and Safety Policies and Procedures</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Infectious Diseases in the Workplace

<p>Title: Unlock Your Payroll Potential with Sage 50 Payroll Basics ð</p><p>Welcome to the gateway to mastering the art of payroll management! ð Introducing 'Sage 50 Payroll Basics,' your comprehensive guide to navigating the intricacies of payroll processing using the powerful Sage 50 software. Whether you're a seasoned professional looking to brush up on your skills or a newcomer eager to dive into the world of payroll, this course is designed to empower you with the knowledge and tools you need to excel in your role.</p><p> </p><p><strong>Why Sage 50 Payroll Basics?</strong></p><p>ð <strong>Efficiency Boost:</strong> Say goodbye to manual payroll calculations and data entry errors. With Sage 50 Payroll, you'll learn how to streamline your payroll processes, saving valuable time and resources for your business.</p><p>ð¼ <strong>Enhanced Accuracy:</strong> Accuracy is paramount in payroll management. By mastering the fundamentals of Sage 50 Payroll, you'll gain the confidence to handle complex payroll tasks with precision and accuracy, ensuring compliance and avoiding costly mistakes.</p><p>ð <strong>Compliance Assurance:</strong> Stay up-to-date with ever-changing payroll regulations and tax laws. Our course will equip you with the knowledge and skills needed to navigate legal requirements and ensure compliance, minimizing the risk of penalties and fines.</p><p>ð¡ <strong>Empowerment Through Knowledge:</strong> Knowledge is power, especially in the realm of payroll management. Whether you're managing payroll for a small business or a large corporation, understanding the ins and outs of Sage 50 Payroll will empower you to make informed decisions and drive business success.</p><p> </p><p><strong>Who is This For?</strong></p><p>ð©âð¼ <strong>Business Owners:</strong> Take control of your payroll processes and ensure accuracy and compliance for your employees.</p><p>ð¨âð¼ <strong>HR Professionals:</strong> Expand your skill set and become a valuable asset to your organization by mastering Sage 50 Payroll.</p><p>ð¨âð» <strong>Accountants:</strong> Streamline payroll tasks for your clients and enhance your accounting services with Sage 50 Payroll expertise.</p><p>ð©âð» <strong>Students and Job Seekers:</strong> Gain a competitive edge in the job market by acquiring in-demand skills in payroll management.</p><p> </p><p><strong>Career Path</strong></p><p>ð <strong>Payroll Specialist:</strong> Become a payroll expert and take on leadership roles in payroll departments across industries.</p><p>ð <strong>HR Manager:</strong> Combine payroll expertise with HR knowledge to advance into managerial positions within human resources departments.</p><p>ð <strong>Accounting Professional:</strong> Integrate payroll management into your accounting services and expand your client base.</p><p>ð <strong>Small Business Owner:</strong> Gain the confidence to manage payroll efficiently for your own business, saving time and resources.</p><p> </p><p><strong>FAQ</strong></p><p><em>Q: Is this course suitable for beginners with no prior payroll experience?</em></p><p>A: Absolutely! Sage 50 Payroll Basics is designed to cater to learners of all levels, including beginners. We start with the fundamentals and gradually progress to more advanced topics, ensuring that everyone can follow along and build a strong foundation in payroll management.</p><p><em>Q: How long does it take to complete the course?</em></p><p>A: The duration of the course varies depending on individual learning pace. On average, learners can expect to complete the course within a few weeks, dedicating a few hours each week to study and practice.</p><p><em>Q: Will I receive a certificate upon completion of the course?</em></p><p>A: Yes, upon successful completion of the course, you will receive a certificate of achievement to showcase your newfound expertise in Sage 50 Payroll Basics.</p><p><em>Q: Can I access the course materials on my mobile device?</em></p><p>A: Absolutely! Our platform is optimized for mobile devices, allowing you to access course materials anytime, anywhere, and on any device with an internet connection.</p><p><em>Q: Is there ongoing support available after completing the course?</em></p><p>A: Yes, we offer ongoing support to our learners even after they complete the course. Whether you have questions about course materials or need assistance with real-world payroll challenges, our team of experts is here to help.</p><p><em>Q: Can I preview some of the course content before enrolling?</em></p><p>A: Yes, we offer a free preview of select course modules so you can get a feel for the content and teaching style before enrolling in the full course.</p><p> </p><p>Unlock your payroll potential and take your career to new heights with Sage 50 Payroll Basics. Enroll today and embark on your journey to payroll mastery! ð</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1 Introduction to Payroll Management</h4><div><div><ul><li><div>
<span></span><h5>
Introduction to Payroll Management</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2 Getting Started with Sage 50 Payroll</h4><div><div><ul><li><div>
<span></span><h5>
Getting Started with Sage 50 Payroll</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3 Advanced Payroll Management with Sage 50</h4><div><div><ul><li><div>
<span></span><h5>
Advanced Payroll Management with Sage 50</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4 Payroll Audits and Compliance</h4><div><div><ul><li><div>
<span></span><h5>
Payroll Audits and Compliance</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5 International Payroll Considerations</h4><div><div><ul><li><div>
<span></span><h5>
International Payroll Considerations</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 6 Integrating Payroll with HR Systems</h4><div><div><ul><li><div>
<span></span><h5>
Integrating Payroll with HR Systems</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Sage 50 Payroll Basics

<h3>Unleash the Power of Seamless Payroll Management with 'Payroll with Xero' Course! ð°ð¼</h3><p>Are you ready to revolutionize your payroll management process and streamline your financial operations? Introducing 'Payroll with Xero' - the ultimate text course designed to empower you with the skills and knowledge needed to master payroll administration using the powerful Xero platform. Whether you're a small business owner, HR professional, or aspiring accountant, this course is your ticket to unlocking the full potential of payroll management with ease and efficiency.</p><h4></h4><h4>Benefits of Taking the 'Payroll with Xero' Course:</h4><p>ð <strong>Efficiency and Accuracy:</strong> Learn how to leverage Xero's advanced features to automate payroll processes, saving time and reducing the risk of errors.</p><p>ð <strong>Financial Transparency:</strong> Gain insights into payroll reporting and analysis, enabling you to make informed financial decisions and maintain compliance with regulatory requirements.</p><p>ð¼ <strong>Enhanced Productivity:</strong> Discover tips and tricks for optimizing payroll workflows, increasing productivity, and freeing up valuable time for other essential tasks.</p><p>ð <strong>Data Security:</strong> Learn best practices for data security and confidentiality, ensuring that sensitive payroll information remains protected at all times.</p><p>ð <strong>Integration Capabilities:</strong> Explore Xero's seamless integration with other accounting software and business applications, streamlining data exchange and enhancing overall efficiency.</p><p>ð <strong>Continuous Learning:</strong> Stay up-to-date with the latest payroll trends, regulations, and updates through ongoing training and resources provided in the course.</p><h3></h3><h3>Who is this for?</h3><p>ð©âð¼ <strong>Small Business Owners:</strong> Take control of your payroll management process and gain the confidence to handle payroll tasks independently.</p><p>ð¨âð¼ <strong>HR Professionals:</strong> Enhance your skills and expertise in payroll administration, becoming a valuable asset to your organization.</p><p>ð©âð» <strong>Accounting Students:</strong> Kickstart your career in accounting by mastering payroll management with Xero, a highly sought-after skill in today's job market.</p><p>ð¨âð« <strong>Business Consultants:</strong> Expand your service offerings and provide expert guidance to clients on payroll management using Xero's powerful tools and features.</p><h3></h3><h3>Career Path:</h3><p>ð <strong>Payroll Administrator:</strong> Start your career as a payroll administrator, responsible for managing payroll processes and ensuring accurate and timely payment to employees.</p><p>ð <strong>Certified Payroll Professional (CPP):</strong> Advance your career by obtaining professional certification as a CPP, demonstrating your expertise in payroll management and compliance.</p><p>ð¼ <strong>HR Manager:</strong> Transition into a leadership role as an HR manager, overseeing all aspects of human resources, including payroll administration and employee relations.</p><p>ð <strong>Financial Analyst:</strong> Leverage your payroll management skills to pursue a career as a financial analyst, analyzing payroll data to inform strategic financial decisions.</p><h3></h3><h3>FAQ:</h3><h4>Q: Is this course suitable for beginners?</h4><p>A: Absolutely! The 'Payroll with Xero' course is designed for learners of all levels, from beginners to advanced users. We provide step-by-step guidance and practical exercises to ensure that everyone can grasp the concepts and apply them effectively.</p><h4>Q: Will I receive a certification upon completion of the course?</h4><p>A: While this course does not offer a formal certification, you will gain valuable skills and knowledge that can be applied in various professional settings. Additionally, you'll have access to course materials and resources to support your ongoing learning journey.</p><h4>Q: Can I access the course content at my own pace?</h4><p>A: Yes! The course content is available online, allowing you to learn at your own pace and convenience. Whether you prefer to study in the evenings, weekends, or during your lunch break, you have the flexibility to access the materials whenever and wherever it suits you.</p><h4>Q: Is there any prerequisite knowledge required to enroll in this course?</h4><p>A: No prior experience with Xero or payroll management is necessary to enroll in this course. We start with the basics and gradually progress to more advanced topics, ensuring that learners of all backgrounds can follow along and succeed.</p><h4>Q: Are there any additional resources provided with the course?</h4><p>A: Yes! In addition to the course materials, you'll have access to supplementary resources such as practice exercises, case studies, and downloadable templates to reinforce your learning and apply the concepts in real-world scenarios.</p><h4>Q: Can I interact with instructors and other students in the course?</h4><p>A: Absolutely! We encourage interaction and collaboration among students and instructors. You'll have the opportunity to ask questions, participate in discussions, and share insights with fellow learners, creating a supportive and engaging learning environment.</p><h3></h3><h3>Enroll Now and Unlock the Power of Seamless Payroll Management with Xero!</h3><p>Don't miss out on this opportunity to elevate your payroll management skills and take your career to new heights. Enroll now in the 'Payroll with Xero' course and embark on a journey towards financial efficiency, accuracy, and success. Your future starts here! ð¼ð»ð</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1 Introduction to Payroll Management and Xero</h4><div><div><ul><li><div>
<span></span><h5>
Introduction to Payroll Management and Xero</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2 Setting Up Payroll in Xero</h4><div><div><ul><li><div>
<span></span><h5>
Setting Up Payroll in Xero</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3 Payroll Processing and Compliance in Xero</h4><div><div><ul><li><div>
<span></span><h5>
Payroll Processing and Compliance in Xero</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4 Advanced Payroll Management and Problem Solving with Xero</h4><div><div><ul><li><div>
<span></span><h5>
Advanced Payroll Management and Problem Solving with Xero</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5 Compliance, Auditing, and Data Security in Xero Payroll</h4><div><div><ul><li><div>
<span></span><h5>
Compliance, Auditing, and Data Security in Xero Payroll</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 6 Integrating Payroll Data with Accounting and Financial Reporting in Xero</h4><div><div><ul><li><div>
<span></span><h5>
Integrating Payroll Data with Accounting and Financial Reporting in Xero</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Payroll with Xero

<h3>Master Conflict Management: Navigate Challenges Like a Pro! ð</h3><p>Are you tired of navigating through conflicts without a compass? Do you wish you could turn tense situations into opportunities for growth and collaboration? Look no further! Welcome to our comprehensive <strong>Conflict Management</strong> course, where you'll learn the essential skills to tackle conflicts head-on and emerge victorious!</p><h4></h4><h4>Why Conflict Management Matters</h4><p>In today's fast-paced world, conflicts are inevitable. Whether it's in the workplace, within your family, or among friends, knowing how to manage conflicts effectively is a crucial skill. Conflict resolution isn't just about finding a compromise; it's about fostering understanding, building relationships, and driving positive change.</p><p>Our <strong>Conflict Management</strong> course equips you with the tools, strategies, and mindset needed to transform conflicts into constructive outcomes. From communication techniques to negotiation tactics, you'll gain the confidence to navigate even the most challenging situations with grace and poise.</p><h4></h4><h4>What You'll Learn</h4><p>ð <strong>Understanding Conflict</strong>: Explore the root causes of conflicts and gain insights into human behavior and psychology. ð£ï¸ <strong>Effective Communication</strong>: Master the art of active listening, assertive communication, and non-verbal cues to foster meaningful dialogue. ï¸ <strong>Negotiation Skills</strong>: Learn proven negotiation strategies to reach win-win solutions and build mutually beneficial relationships. ð ï¸ <strong>Conflict Resolution Techniques</strong>: Acquire practical techniques for resolving conflicts, managing emotions, and finding common ground. ð¤ <strong>Building Trust and Collaboration</strong>: Cultivate trust, empathy, and teamwork to turn conflicts into opportunities for growth and innovation.</p><h4></h4><h4>Who is this for?</h4><p>Our <strong>Conflict Management</strong> course is perfect for professionals, leaders, managers, and individuals seeking to enhance their interpersonal skills and become adept at handling conflicts in any setting. Whether you're a seasoned executive, an aspiring entrepreneur, or someone navigating personal relationships, this course offers invaluable insights and practical strategies for success.</p><h4></h4><h4>Career Path</h4><p>The skills you'll gain from our <strong>Conflict Management</strong> course are not only applicable in your personal life but also highly sought-after in the professional arena. Here are just a few career paths where conflict management expertise can make a significant impact:</p><p> </p><p>ð¢ <strong>Business and Management</strong>: Excel as a leader, manager, or team member by fostering a culture of collaboration and conflict resolution within your organization. ð¼ <strong>Human Resources</strong>: Serve as a trusted mediator and advisor, helping employees navigate conflicts and fostering a positive work environment. ð <strong>International Relations</strong>: Navigate cultural differences and diplomatic challenges with finesse, promoting peace and understanding on a global scale. ð <strong>Education and Counseling</strong>: Support students, clients, and communities by facilitating constructive dialogue and resolving conflicts in educational and counseling settings.</p><h4></h4><h4>Frequently Asked Questions (FAQs)</h4><p><strong>Q: Is this course suitable for beginners?</strong> A: Absolutely! Our <strong>Conflict Management</strong> course is designed to accommodate learners of all levels, from beginners to seasoned professionals. Whether you're just starting your journey or looking to enhance your existing skills, you'll find valuable insights and practical techniques to help you succeed.</p><p><strong>Q: How long does it take to complete the course?</strong> A: The duration of the course may vary depending on your learning pace and schedule. However, we recommend dedicating sufficient time to fully absorb the content and engage with the exercises and activities provided. Rest assured, our flexible learning platform allows you to progress at your own pace, ensuring a rewarding and enriching learning experience.</p><p><strong>Q: Will I receive a certificate upon completion of the course?</strong> A: Yes, upon successful completion of the <strong>Conflict Management</strong> course, you will receive a certificate acknowledging your achievement. This certificate serves as a testament to your commitment to personal and professional development, showcasing your newfound skills and expertise to employers, colleagues, and peers.</p><h4></h4><h4>Enroll Today and Transform Conflicts into Opportunities!</h4><p>Don't let conflicts hold you back from achieving your goals and aspirations. Take charge of your destiny and embark on a transformative journey with our <strong>Conflict Management</strong> course. Enroll today and unlock the power of effective communication, negotiation, and conflict resolution. Together, let's turn conflicts into stepping stones towards success!</p><h3></h3><h3>Ready to Get Started? Join Now! ð</h3><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1_ Understanding Conflict</h4><div><div><ul><li><div>
<span></span><h5>
Understanding Conflict</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2_ Communication and Conflict</h4><div><div><ul><li><div>
<span></span><h5>
Communication and Conflict</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3_ Conflict Styles</h4><div><div><ul><li><div>
<span></span><h5>
Conflict Styles</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4_ Problem-Solving and Decision Making</h4><div><div><ul><li><div>
<span></span><h5>
Problem-Solving and Decision Making</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5_ Negotiation Skills</h4><div><div><ul><li><div>
<span></span><h5>
Negotiation Skills</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 6_ Mediation and Third-Party Intervention</h4><div><div><ul><li><div>
<span></span><h5>
Mediation and Third-Party Intervention</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 7_ Managing Emotions in Conflict</h4><div><div><ul><li><div>
<span></span><h5>
Managing Emotions in Conflict</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 8_ Team Conflict</h4><div><div><ul><li><div>
<span></span><h5>
Team Conflict</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 9_ Organizational Conflict</h4><div><div><ul><li><div>
<span></span><h5>
Organizational Conflict</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 10_ Conflict Resolution in Action</h4><div><div><ul><li><div>
<span></span><h5>
Conflict Resolution in Action</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Conflict management

<p>ð <strong>Introducing: Mental Health First Aid Course!</strong> ð</p><p>Are you ready to make a profound difference in people's lives? Dive into the world of mental health with our comprehensive <strong>Mental Health First Aid Course</strong>. ð§ </p><p>In today's fast-paced world, mental health issues are more prevalent than ever. But the good news is, you can play a crucial role in providing support and assistance to those in need. This course is your gateway to understanding, identifying, and responding to mental health challenges effectively. ðª</p><p> </p><p><strong>Benefits of Mental Health First Aid Course:</strong></p><ol><li><strong>Empowerment</strong>: Gain the confidence and skills to recognize the signs of mental health issues early on.</li><li><strong>Early Intervention</strong>: Learn how to provide immediate support to individuals experiencing mental health crises, potentially preventing escalation.</li><li><strong>Reduced Stigma</strong>: Break down barriers surrounding mental health by fostering understanding and empathy in your community.</li><li><strong>Enhanced Communication</strong>: Develop effective communication strategies to connect with and support individuals struggling with mental health challenges.</li><li><strong>Self-Care</strong>: Discover essential self-care techniques to maintain your own mental well-being while supporting others.</li><li><strong>Community Impact</strong>: Make a tangible difference in your community by becoming a trusted mental health advocate and resource.</li></ol><p> </p><p>ð©âï¸ <strong>Who is this for?</strong></p><ul><li><strong>Healthcare Professionals</strong>: Nurses, doctors, psychologists, and counselors seeking to enhance their skills in mental health support.</li><li><strong>Educators</strong>: Teachers, school counselors, and administrators interested in creating supportive environments for students' mental well-being.</li><li><strong>Human Resources Personnel</strong>: HR professionals looking to promote mental wellness in the workplace and provide effective support to employees.</li><li><strong>Community Leaders</strong>: Social workers, community organizers, and volunteers aiming to create inclusive and supportive communities.</li><li><strong>Parents and Caregivers</strong>: Individuals interested in understanding and supporting the mental health needs of their loved ones.</li><li><strong>Anyone</strong>: Individuals passionate about mental health advocacy and making a positive impact in their communities.</li></ul><p> </p><p>ð <strong>Career Path</strong></p><p>Completing the <strong>Mental Health First Aid Course</strong> opens doors to various fulfilling career paths and opportunities, including:</p><ol><li><strong>Mental Health Advocate</strong>: Champion mental health awareness and support within your community or organization.</li><li><strong>Mental Health Counselor/Therapist</strong>: Pursue further education and training to become a licensed mental health professional.</li><li><strong>Peer Support Specialist</strong>: Offer lived experience support to individuals navigating mental health challenges.</li><li><strong>Mental Health Educator</strong>: Facilitate workshops and training sessions to raise awareness and educate others about mental health.</li><li><strong>Corporate Wellness Coordinator</strong>: Work within organizations to promote employee well-being and implement mental health initiatives.</li></ol><p> </p><p>Embark on a journey of compassion, understanding, and empowerment with our <strong>Mental Health First Aid Course</strong>. Together, let's make a positive impact on mental health and create a healthier, happier world for all. ð</p><p>Don't wait! Enroll now and become a beacon of hope and support in your community! ð</p><p> </p><p><strong>FAQ (Frequently Asked Questions) for Mental Health First Aid Course</strong></p><p><strong>Q1: What is Mental Health First Aid?</strong></p><p>A: Mental Health First Aid (MHFA) is a training program designed to equip individuals with the knowledge and skills to provide initial support to someone experiencing a mental health challenge or crisis. It aims to raise awareness, reduce stigma, and promote early intervention in mental health issues.</p><p><strong>Q2: Who can benefit from Mental Health First Aid training?</strong></p><p>A: MHFA training is beneficial for anyone interested in learning how to support individuals experiencing mental health problems or crises. This includes but is not limited to teachers, healthcare professionals, employers, community workers, and family members. Essentially, anyone who interacts with others can benefit from MHFA training.</p><p><strong>Q3: What will I learn in a Mental Health First Aid course?</strong></p><p>A: In an MHFA course, you will learn to recognize the signs and symptoms of common mental health disorders such as depression, anxiety, substance use disorders, and psychosis. You'll also learn how to provide initial assistance, offer non-judgmental support, and guide individuals towards appropriate professional help. Additionally, the course covers self-care strategies and techniques for maintaining mental well-being.</p><p><strong>Q4: How long does Mental Health First Aid training take?</strong></p><p>A: The duration of MHFA training varies depending on the format and provider. Typically, it ranges from one to three days. Some courses are offered in-person, while others may be conducted online. Regardless of the format, MHFA training provides comprehensive knowledge and practical skills to effectively support individuals in mental health distress.</p><p><strong>Q5: Is Mental Health First Aid certification recognized internationally?</strong></p><p>A: Yes, Mental Health First Aid certification is recognized globally. The program originated in Australia in 2001 and has since been adapted and implemented in numerous countries worldwide. Many organizations, institutions, and workplaces acknowledge MHFA certification as a valuable asset in promoting mental health literacy and creating supportive environments.</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1 Understanding Mental Health</h4><div><div><ul><li><div>
<span></span><h5>
Understanding Mental Health</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2 Using the Mental Health First Aid Action Plan</h4><div><div><ul><li><div>
<span></span><h5>
Using the Mental Health First Aid Action Plan</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3 Crisis Situations and Emergency Interventions</h4><div><div><ul><li><div>
<span></span><h5>
Crisis Situations and Emergency Interventions</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4 Understanding and Responding to Mental Health Crises</h4><div><div><ul><li><div>
<span></span><h5>
Understanding and Responding to Mental Health Crises</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5 Mental Health Problems</h4><div><div><ul><li><div>
<span></span><h5>
Mental Health Problems</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Mental Health First Aid

<p>ð§ <strong>Step Safely with Slips, Trips &amp; Falls Safety Training! ð</strong></p><p>Are you tired of workplace hazards causing unnecessary accidents and injuries? Say goodbye to slips, trips, and falls with our comprehensive Slips, Trips &amp; Falls Safety Training course! Designed to equip you with the knowledge and skills needed to navigate hazardous environments safely, this course is your ticket to a safer, more secure workplace. Whether you're a seasoned professional or just starting your career, our expert-led training will empower you to identify risks, implement preventative measures, and promote a culture of safety in your organization. Step confidently into a hazard-free future with Slips, Trips &amp; Falls Safety Training!</p><p> </p><p>ð <strong>Benefits of Slips, Trips &amp; Falls Safety Training:</strong></p><ol><li><strong>Reduce Workplace Accidents:</strong> Gain the expertise to identify common hazards and implement preventative measures, reducing the risk of slips, trips, and falls in the workplace.</li><li><strong>Enhance Employee Safety:</strong> Empower your team with the knowledge and skills needed to navigate hazardous environments safely, promoting a culture of safety and well-being.</li><li><strong>Boost Productivity:</strong> By minimizing accidents and injuries, you'll create a safer and more efficient work environment, boosting productivity and morale among your team.</li><li><strong>Compliance with Regulations:</strong> Stay ahead of regulatory requirements and ensure compliance with workplace safety standards, protecting your organization from costly fines and legal liabilities.</li><li><strong>Cost Savings:</strong> By preventing accidents and injuries, you'll save money on medical expenses, worker compensation claims, and lost productivity, contributing to the overall financial health of your organization.</li></ol><p> </p><p>ð¨âð¼ <strong>Who is this for?</strong></p><ul><li><strong>Safety Officers and Managers:</strong> Enhance your expertise in workplace safety and risk management, ensuring the well-being of your team and compliance with regulatory standards.</li><li><strong>Human Resources Professionals:</strong> Equip yourself with the knowledge and tools needed to develop and implement comprehensive safety training programs, promoting a culture of safety within your organization.</li><li><strong>Facilities Managers:</strong> Learn to identify and address hazards in the workplace environment, creating safer and more secure facilities for employees and visitors.</li><li><strong>Frontline Workers:</strong> Whether you're in construction, manufacturing, healthcare, or hospitality, this course is essential for anyone working in environments where slips, trips, and falls are common hazards.</li></ul><p> </p><p>ð ï¸ <strong>Career Path:</strong></p><ul><li><strong>Safety Specialist:</strong> Become a trusted expert in workplace safety, providing guidance and support to organizations in various industries.</li><li><strong>Safety Coordinator:</strong> Take on a leadership role in implementing safety policies and procedures, ensuring compliance and promoting a culture of safety within your organization.</li><li><strong>Occupational Health and Safety Officer:</strong> Play a crucial role in protecting the health and well-being of workers, conducting inspections, and implementing safety programs to minimize workplace hazards.</li><li><strong>Risk Manager:</strong> Utilize your expertise in risk assessment and mitigation to identify and address potential hazards, minimizing the likelihood of accidents and injuries in the workplace.</li></ul><p> </p><p>ð <strong>FAQs:</strong></p><p><strong>Q: Is this course suitable for beginners?</strong></p><p>A: Yes! Our Slips, Trips &amp; Falls Safety Training course is designed to accommodate learners of all levels, from beginners to experienced professionals. Our expert instructors will guide you through the fundamentals of workplace safety, ensuring that you have the knowledge and skills needed to navigate hazardous environments safely.</p><p><strong>Q: How long does it take to complete the course?</strong></p><p>A: The duration of the course may vary depending on your learning pace and schedule. Typically, our Slips, Trips &amp; Falls Safety Training course can be completed within a few hours to a few days, allowing you to learn at your own convenience.</p><p><strong>Q: Will I receive a certificate upon completion of the course?</strong></p><p>A: Yes! Upon successful completion of the Slips, Trips &amp; Falls Safety Training course, you will receive a certificate of completion, showcasing your expertise in workplace safety and risk management. This certificate can be a valuable asset for career advancement and professional development.</p><p><strong>Q: Is this course only applicable to specific industries?</strong></p><p>A: No! Slips, trips, and falls are common hazards in various industries, including construction, manufacturing, healthcare, hospitality, and more. Our course is designed to provide essential safety training applicable to a wide range of workplaces and environments.</p><p><strong>Q: Can I access the course materials from anywhere?</strong></p><p>A: Yes! Our Slips, Trips &amp; Falls Safety Training course is delivered online, allowing you to access course materials from anywhere with an internet connection. Whether you're at home, in the office, or on the go, you can conveniently learn at your own pace.</p><p> </p><p>ð <strong>Start Your Safety Journey Today!</strong></p><p>Don't let workplace hazards jeopardize the well-being of your team and organization. Enroll now in our Slips, Trips &amp; Falls Safety Training course and take the first step towards a safer, more secure future. Empower yourself with the knowledge and skills needed to prevent accidents and injuries, and pave the way for a culture of safety and success. Step confidently into a hazard-free future with Slips, Trips &amp; Falls Safety Training! ðð ï¸ð·âï¸</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1 Introduction to Slips, Trips, and Falls</h4><div><div><ul><li><div>
<span></span><h5>
Introduction to Slips, Trips, and Falls</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2 Identifying Hazards</h4><div><div><ul><li><div>
<span></span><h5>
Identifying Hazards</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3 Preventing Slips and Trips</h4><div><div><ul><li><div>
<span></span><h5>
Preventing Slips and Trips</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4 Preventing Falls</h4><div><div><ul><li><div>
<span></span><h5>
Preventing Falls</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5 Training and Communication</h4><div><div><ul><li><div>
<span></span><h5>
Training and Communication</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 6 Emergency Procedures</h4><div><div><ul><li><div>
<span></span><h5>
Emergency Procedures</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 7 Legal and Regulatory Requirements</h4><div><div><ul><li><div>
<span></span><h5>
Legal and Regulatory Requirements</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Slips, Trips & Falls Safety Training

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Boost your expert development and explore the strategies of effective human resources management with this endowing body certificate course.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">This HR Management course covers critical topics and fundamental practices and procedures, including strategic leadership, human capital, organisational culture and induction, training and development. You will also gain in-depth knowledge of the employment cycle, recruitment and selection processes through instructor-led practical exercises for real-world performance.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">This management training program is ideal for human resources experts who already have experience in this field and wish to take their careers to the next level. There are no entry requirements for this course, and on completion, learners will be able to apply their practical skills to effectively direct and manage employees within an organisation.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Objectives</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understand the fundamentals required to work in this dynamic sector</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Determine the value of human resources and their management within organisations</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Succeed in an HR management or business-related role</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Recognise the importance of good employee relations</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Develop an awareness of HR Management disciplines in working practice</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Examine the general value and benefit of providing the workforce with the highest quality training on a regular basis</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Plan and implement strategic solutions and drive HR improvements to your workplace immediately</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Explore expert strategies for measuring the effectiveness of employee training</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Gain the opportunity to demonstrate your strengths in a number of ways</span></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who is this Course for?</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">This endorsed HR Management Course is ideal for those who have prior experience and practical knowledge in this field and would like to build on their skills to work their way up to a senior-level role. Those who are new to HR and want to expand their knowledge of fundamental principles and procedures will also find this course beneficial. This course is a complete introduction to the fundamentals of HR management and will benefit newcomers in this industry who are looking to add new skills to their CV.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Entry Requirement</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">This course is available to all learners, of all academic backgrounds.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learners should be aged 16 or over to undertake the lesson.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Good understanding of English language, numeracy and ICT are required to attend this course.</span></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Career path</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">This acknowledged course is a stepping stone for HR expert to prepare for senior-level roles, and is also suited to those who are pursuing a career as an:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Human Resources Manager</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Head of Talent</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">HR Director</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">HR Executive</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">HR Officer</span></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certificate of Achievement</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only &pound;99.00. Please note that overseas students may be charged an additional &pound;10 for postage.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPD Certificate of Achievement from Janets</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of &pound;9.99 and PDF Certificate at &pound;4.99.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Endorsement</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Method of Assessment</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Contents</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Introduction to Human Resources&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Employee Recruitment and Selection Procedure&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Employee Training and Development Process&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Performance Appraisal Management&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Employee Relations&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Motivation and Counselling&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Ensuring Health and safety at the Workplace&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Employee Termination&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Employer Records and Statistics&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Essential UK Employment Law</span></li></ul>

Janets

HR Management

HR (Human Resources)

HR Administrator

HR Manager

Discover the fundamentals of Basic Bookkeeping: From essential principles to practical techniques, learn how to manage finances effectively. Explore key concepts, tools, and strategies for maintaining accurate records and fostering financial stability in your business or personal finances.

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>Individuals in various job roles who are involved in leading, managing, and participating in small to medium scale projects.</p>Overview<p>Upon successful completion of this course, students will be able to:  Identify the fundamentals of project management.  Perform the pre-project setup.  Initiate a project.  Plan project strategies.  Develop project schedules.  Plan project staffing, communication, and quality.  Plan project risk management.  Plan project costs.  Plan project procurements.  Plan for change management and transitions.  Manage project execution.  Manage project procurement.  Control project performance.  Monitor and control the triple constraints.  Monitor project risks and procurements.  Perform the project closure processes.</p><p>In this course, students will apply recognized practices of project management and understand a project?s life cycle and roles and skills necessary to effectively initiate, plan, execute, monitor and control, and close a project.</p></div><div id="course-pills-2"><h3>1 - Exploring Project Management Fundamentals</h3> <ul> <li>Examine the Basics of Project Management</li> <li>Describe the Project Life Cycle</li> <li>Examine Organizational Influences on Project Management</li> </ul> <h3>2 - Performing the Pre-Project Setup</h3> <ul> <li>Create a Project Concept Definition Statement</li> <li>Examine Project Selection</li> <li>Determine Strategic and Operational Relevance</li> <li>Perform Project Feasibility</li> <li>Determine Technical Requirements</li> </ul> <h3>3 - Initiating a Project</h3> <ul> <li>Prepare a Project Statement of Work</li> <li>Create a Project Charter</li> <li>Identify Project Stakeholders</li> </ul> <h3>4 - Planning Project Strategy</h3> <ul> <li>Identify Elements of the Project Management Plan and Subsidiary Plans</li> <li>Determine Stakeholder Needs</li> <li>Create a Scope Statement</li> <li>Develop a Work Breakdown Structure</li> </ul> <h3>5 - Developing the Project Schedule</h3> <ul> <li>Create an Activity List</li> <li>Create a Project Schedule Network Diagram</li> <li>Identify Resources</li> <li>Estimate Time</li> <li>Develop a Project Schedule</li> <li>Identify the Critical Path</li> <li>Optimize the Project Schedule</li> <li>Create a Schedule Baseline</li> </ul> <h3>6 - Planning Human Resources, Communication, and Quality</h3> <ul> <li>Create a Human Resource Plan</li> <li>Create a Communications Management Plan</li> <li>Create a Quality Management Plan</li> </ul> <h3>7 - Planning Project Risk Management</h3> <ul> <li>Examine a Risk Management Plan</li> <li>Identify Project Risks and Triggers</li> <li>Perform Qualitative Risk Analysis</li> <li>Perform Quantitative Risk Analysis</li> <li>Develop a Risk Response Plan</li> </ul> <h3>8 - Planning Project Costs</h3> <ul> <li>Estimate Project Costs</li> <li>Estimate the Cost Baseline</li> <li>Reconcile Funding and Costs</li> </ul> <h3>9 - Planning Project Procurements</h3> <ul> <li>Plan Project Procurements</li> <li>Prepare a Procurement Statement of Work</li> <li>Prepare a Procurement Document</li> </ul> <h3>10 - Planning for Change Management and Transitions</h3> <ul> <li>Develop an Integrated Change Control System</li> <li>Develop a Transition Plan</li> </ul> <h3>11 - Managing Project Execution</h3> <ul> <li>Direct Project Execution</li> <li>Execute a Quality Assurance Plan</li> <li>Assemble a Project Team</li> <li>Develop a Project Team</li> <li>Manage a Project Team</li> <li>Distribute Project Information</li> <li>Manage Stakeholder Relationships and Expectations</li> </ul> <h3>12 - Managing Project Procurement</h3> <ul> <li>Obtain Responses from Sellers</li> <li>Determine Project Sellers</li> </ul> <h3>13 - Control Project Performance</h3> <ul> <li>Monitor and Control Project Work</li> <li>Manage Project Changes</li> <li>Report on Project Performance</li> </ul> <h3>14 - Monitor and Control the Triple Constraints</h3> <ul> <li>Control Project Scope</li> <li>Control Project Schedule</li> <li>Control Project Costs</li> <li>Manage Project Quality</li> </ul> <h3>15 - Monitoring Project Risks and Procurements</h3> <ul> <li>Control Project Risks</li> <li>Managing Vendors and Procurements</li> </ul> <h3>16 - Performing the Project Closure Processes</h3> <ul> <li>Deliver the Final Product</li> <li>Close Project Procurements</li> <li>Conduct a Closeout Meeting</li> <li>Close a Project</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans CompTIA Project Plus Certification (Exam PK0-005) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the CompTIA Project Plus Certification (Exam PK0-005) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

Certificate in Teaching Program (CTP)

CompTIA Network+

Project Management Professional (PMP)

Project Management

CompTIA A+

CompTIA Security+

CompTIA Project+

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>This course is designed for all project managers and project team leaders. This class is intended for PMP?s looking to earn PDU's, or for Project Managers looking to learn more about Project Team Leadership techniques.</p><p>Project success depends on choosing, motivating, and leading the project team. This course focuses on improving the project manager?s human resource expertise, from initial planning through project closure.  Participants will apply all course principles to a work-related case study taken directly from their work environment. At course completion, students will be able to develop a human resource plan, acquire optimal team members, develop and motivate team members, and manage team members to accomplish project goals. NOTE: This course will earn you 14 PDUs.</p></div><div id="course-pills-2"><h3>1 - Project Teams Overview</h3> <ul> <li>Project Human Resource Management</li> <li>Project Human Resources Management Processes</li> <li>Case Study Selection</li> </ul> <h3>2 - Develop Human Resource Plan</h3> <ul> <li>Plan Human Resource Management</li> <li>Roles and Responsibilities</li> <li>Project Organizational Chart</li> <li>Staffing Management Plan</li> <li>Resource Histogram</li> </ul> <h3>3 - Acquire Project Team</h3> <ul> <li>Acquire Project Team Overview</li> <li>Multi-Criteria Decision Analysis</li> <li>Acquire Contract Resources</li> <li>Optimize Virtual Teams</li> <li>Best Practices</li> <li>Social Identity Theory</li> <li>Virtual Teams and Social Identity Theory</li> <li>Team Building Activities for Virtual Teams</li> <li>Cultural Diversity</li> <li>Individualism and Communitarianism</li> <li>Perspectives of Time and Space</li> <li>Fate and Personal Responsibility</li> <li>Face and Saving Face</li> <li>Body Language</li> <li>Create Resource Calendars</li> </ul> <h3>4 - Develop Project Team</h3> <ul> <li>Develop Project Team Overview</li> <li>Ground Rules</li> <li>Form, Storm, Norm, Perform, Adjourn</li> <li>Team Building</li> <li>Team Building ? Personality Profiles</li> <li>Collaborative, Delphi, Majority and Plurality Decision Making</li> <li>Recognition and Rewards</li> <li>Expectancy Theory</li> <li>Maslow?s Hierarchy Of Needs</li> <li>Operant Conditioning</li> <li>Team Performance Assessment</li> </ul> <h3>5 - Manage Project Team</h3> <ul> <li>Manage Project Team Overview</li> <li>Performance Problems</li> <li>Challenging Stakeholders</li> <li>Stress Management</li> <li>Conflict Management and Resolution</li> <li>Views of Conflict</li> <li>Sources of Project Management Conflict</li> <li>Conflict Resolution Survey</li> <li>Conflict Resolution Techniques</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Project Team Leadership training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Project Team Leadership course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Project Leadership

Professional Skills Course (PSC)

Leadership Development

Google Project Management

Project Team Leadership

<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">WE WORK HARD TO BE MORE PRODUCTIVE AND AVOID WASTING TIME. THEREFORE, THE MEETINGS WE HAVE SHOULD BE IMPORTANT.</h3><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">In order to make the best use of our time, we need to be efficient.</strong>&nbsp;Our main goal is to increase productivity and avoid wasting time. Therefore, it is important that the meetings we have are meaningful and necessary.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Unlike the story of &ldquo;The Boy Who Cried Wolf,&rdquo; we want our meeting attendees to understand the value of our work.</strong>&nbsp;We show them by setting a good example. Over time, they realize that our meetings are held for important reasons. When attendees know that our meetings are productive, respectful (in terms of length and content relevance), and serve a purpose, they are happy to attend and contribute their best.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This class will help participants organize their ideas and communicate clearly.</strong>&nbsp;As facilitators, you will learn to be concise and communicate with confidence. By running more productive sessions, you will increase satisfaction and open up dialogue with your audience.</p><h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">FORGE AHEAD &ndash; THE REWARDS AWAIT.</h5>&nbsp;<h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">THROUGH THE IMPROVING COMMUNICATIONS&nbsp;<em fr-original-style="" style="box-sizing: border-box;">RUNNING EFFECTIVE MEETINGS</em>&nbsp;CLASS, YOU WILL:</strong></h4>&nbsp;<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Gain new perspective and methods to create better, more productive sessions;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Have a clear purpose to keep focus and engage with interest;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Inspire facilitator-audience dialogue, ensuring a genuine exchange of ideas;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Manage distractions and disruptions appropriately, keeping efficiency; and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Probe for information, getting the most useful level of detail for improvement.</strong></li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Running Effective Meetings</strong> is a 4-hour interactive online class for up to six people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">As a trainer and human resources professional, I truly believe in the value that Dr. Atkins can add to any organization. The seminar he provided was easy to follow and thought provoking. His personable demeanor along with his humble spirit and obvious expertise make his sessions gems that you cannot afford to pass up.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Deirdre Cash, PHR</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Paco Group, NYC</span>

WE WORK HARD TO BE MORE PRODUCTIVE AND AVOID WASTING TIME. THEREFORE, THE MEETINGS WE HAVE SHOULD BE IMPORTANT.
In order to make the best use of our time, we need to be efficient. Our main goal is to increase productivity and avoid wasting time. Therefore, it is important that the meetings we have are meaningful and necessary.
Unlike the story of “The Boy Who Cried Wolf,” we want our meeting attendees to understand the value of our work. We show them by setting a good example. Over time, they realize that our meetings are held for important reasons. When attendees know that our meetings are productive, respectful (in terms of length and content relevance), and serve a purpose, they are happy to attend and contribute their best.
This class will help participants organize their ideas and communicate clearly. As facilitators, you will learn to be concise and communicate with confidence. By running more productive sessions, you will increase satisfaction and open up dialogue with your audience.
FORGE AHEAD – THE REWARDS AWAIT.THROUGH THE IMPROVING COMMUNICATIONS RUNNING EFFECTIVE MEETINGS CLASS, YOU WILL:
Gain new perspective and methods to create better, more productive sessions;
Have a clear purpose to keep focus and engage with interest;
Inspire facilitator-audience dialogue, ensuring a genuine exchange of ideas;
Manage distractions and disruptions appropriately, keeping efficiency; and
Probe for information, getting the most useful level of detail for improvement.
 
Online Format—Running Effective Meetings is a 4-hour interactive online class for up to six people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



As a trainer and human resources professional, I truly believe in the value that Dr. Atkins can add to any organization. The seminar he provided was easy to follow and thought provoking. His personable demeanor along with his humble spirit and obvious expertise make his sessions gems that you cannot afford to pass up.
Deirdre Cash, PHRPaco Group, NYC

Improving Communications Uk

RUNNING EFFECTIVE MEETINGS

<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Negotiating Skills ► Into Action</strong>&nbsp;strengthens participants&rsquo; ability to apply a collaborative, problem-solving approach to the negotiating process. It is exercise-based, highly interactive and designed to yield results that can be put to use immediately.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Outcomes</strong>&nbsp;&ndash; Participants will be able to:</p><ul style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Recognize their default negotiating style</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Work more effectively with clients who have different styles</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Understand the process of collaborative negotiations</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Prepare appropriately for an upcoming negotiation</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Craft agreements that satisfy both party&rsquo;s underlying interests</li></ul><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);"></span><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Negotiating Skills ► Into Action</strong> is a 4-hour interactive virtual class.</p><h6 style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"></h6><h6 style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Dr. Atkins, thank you for sharing &lsquo;<em fr-original-style="" style="box-sizing: border-box;">Language of Happiness and Power of Praise</em>&lsquo; with our chapter! We enjoyed the interactive presentation and your professionalism. I received positive feedback from our members&mdash;there is nothing better than that! Thanks again.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Olga Otero, Chapter President</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Human Resources Association of Palm Beach County (HRPBC)</span>

Negotiating Skills ► Into Action strengthens participants’ ability to apply a collaborative, problem-solving approach to the negotiating process. It is exercise-based, highly interactive and designed to yield results that can be put to use immediately.
Outcomes – Participants will be able to:
Recognize their default negotiating style
Work more effectively with clients who have different styles
Understand the process of collaborative negotiations
Prepare appropriately for an upcoming negotiation
Craft agreements that satisfy both party’s underlying interests
Format—Negotiating Skills ► Into Action is a 4-hour interactive virtual class.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Dr. Atkins, thank you for sharing ‘Language of Happiness and Power of Praise‘ with our chapter! We enjoyed the interactive presentation and your professionalism. I received positive feedback from our members—there is nothing better than that! Thanks again.
Olga Otero, Chapter PresidentHuman Resources Association of Palm Beach County (HRPBC)

NEGOTIATING SKILLS

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The primary audience for this course is someone who works, or has ambition to work, in a leadership role in data center operations such as a data center facilities manager, data center operations manager, who has the responsibility to achieve and improve the high-availability and manageability of the data center operations.</p>Overview<p>After completion of the course the participant will be able to:<br />Perform the needs analysis translating business requirements to data center services<br />Set-up and manage the data center operations team<br />Implement and monitor safety- and security practices<br />Identify a suitable maintenance program for the data center facility and its equipment<br />Select the appropriate policies and procedures required for data center operations<br />Monitor the data center availability, capacity and capability<br />Manage and implement basic data center projects<br />Set-up and implement an environmental sustainability program<br />Select an appropriate back-up site to support organizational resilience<br />Identify and respond to risk in the data center<br />Manage and support the document life cycle<br />Create a basic budget proposal<br />Select and manage vendors and measure their performance<br />Manage data center assets</p><p>Managing the facilities of today?s high-end and high-availability data centers is an extremely demanding and complex task which is often underestimated. There is often very little appreciation and understanding of the complexities of managing today's mission-critical data centers where downtime is not an option, especially since many of the data centers are operating at, or near, their design limits. Operations management at the facilities layer makes all the difference. Even a data center designed to the highest redundancy level as per the ANSI/TIA-942 standard could still experience many unscheduled downtime events due to poor planning, operations, maintenance and management processes.</p></div><div id="course-pills-2"><h4>Service Level Management</h4><ul><li>Service Level Management</li><li>Needs analysis</li><li>Capability assessment</li><li>Service portfolio</li><li>Service catalogue</li><li>Service Level Agreements (SLAs)</li><li>Availability measurement</li><li>Data points in SLA</li><li>Service reporting</li><li>Complaint procedure</li><li>Customer satisfaction measurement</li><li>Service Improvement Process (SIP)</li><li>SLA content</li></ul><h4>The Data Center Organization</h4><ul><li>Operational issues</li><li>Organization chart</li><li>Roles and responsibilities</li><li>Skills matrix</li><li>Contingency / backup roles</li><li>Shift management</li><li>Performance management</li><li>Career development</li><li>Training and assessment</li><li>Job rotation</li><li>Succession planning</li><li>Disciplinary program</li></ul><h4>Managing Safety &amp; Statutory Requirements</h4><ul><li>Safety policies and regulations</li><li>Occupational Health and Safety (OH&amp;S)</li><li>Safety awareness training</li><li>Permit to Work (PTW)</li><li>Lock-out / Tag-out</li><li>Personal Protective Equipment (PPE)</li><li>Testing and tagging of equipment</li><li>Emergency preparedness and response</li><li>Reporting of safety issues</li><li>Reviews / internal audit / external audit</li></ul><h4>Managing Physical Security</h4><ul><li>Security policies and procedures</li><li>Security standards and guidelines</li><li>Security staff</li><li>Security awareness</li><li>Security incident management</li><li>Disciplinary program</li><li>Reviews, internal and external audits</li></ul><h4>Facilities Management</h4><ul><li>Maintenance policies and procedures</li><li>Various maintenance programs</li><li>Outsourcing of maintenance activities</li><li>Maintenance contract options</li><li>Warranty</li><li>Maintenance schedule</li><li>Service situations</li><li>Spart part management</li><li>Contamination control</li></ul><h4>Data Center Operations</h4><ul><li>Policies and procedures for data center operations</li><li>Service operations and the daily data center operations</li></ul><h4>Monitoring / Reporting / Control</h4><ul><li>Monitoring requirements</li><li>Escalation procedures</li><li>Reporting</li><li>Trend analysis</li><li>Reviews</li></ul><h4>Project Management</h4><ul><li>Project management</li><li>Project organization</li><li>Project manager</li><li>Project phases</li></ul><h4>Environment Sustainability</h4><ul><li>The importance of sustainability</li><li>Sustainability policies </li><li>Environmental management </li><li>Power efficiency indicators -</li><li>Waste management -</li><li>Water management</li><li>ICT utilisation management </li><li>Environmental performance measurements</li><li>Renewable energy factor (REF)</li></ul><h4>Organizational Resilience</h4><ul><li>Business continuity</li><li>Data center facility options</li><li>Business Impact Analysis</li><li>Type of facility</li><li>Human resources</li><li>Facility, equipment and consumables</li></ul><h4>Governance, Risk and Compliance</h4><ul><li>Management commitment</li><li>Coordination, collaboration and integration</li><li>Compliance</li><li>Risk management</li><li>Document management</li><li>Financial management</li><li>Vendor management</li><li>Asset management</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Certified Data Center Facilities Operations Manager (CDFOM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Certified Data Center Facilities Operations Manager (CDFOM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Operations Management

Certified Facility Manager (CFM)

Construction Design & Management (CDM)

Commercial & Contract Management Certification Program (CCM)

Facility Management

Operations Manager

Certified Data Center Facilities Operations Manager (CDFOM)

<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Selling Skills&nbsp;► Into Action</strong>&nbsp;strengthens participants&rsquo; ability to apply a consultative, client-focused approach to the selling process. It is exercise-based, highly interactive and designed to yield results that can be put to use immediately.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Outcomes</strong> &ndash; Participants will be able to:</p><ul style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Identify and reach the most promising prospects to increase efficiency,</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Research and understand each unique customer to demonstrate expertise and ability,</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Conduct productive sales meetings that yield the best data to present the most effective solution,</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Present solutions that are fully aligned with the prospect&rsquo;s situation and needs, and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Work more effectively and resourcefully to close more business.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">ONLINE&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Selling Skills&nbsp;► Into Action</strong> is a 4-hour interactive online course.</i></p><h6 style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Dr. Atkins, thank you for sharing &lsquo;<em fr-original-style="" style="box-sizing: border-box;">Language of Happiness and Power of Praise</em>&lsquo; with our chapter! We enjoyed the interactive presentation and your professionalism. I received positive feedback from our members&mdash;there is nothing better than that! Thanks again.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Olga Otero, Chapter President</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Human Resources Association of Palm Beach County (HRPBC)</span>

Selling Skills ► Into Action strengthens participants’ ability to apply a consultative, client-focused approach to the selling process. It is exercise-based, highly interactive and designed to yield results that can be put to use immediately.
Outcomes – Participants will be able to:
Identify and reach the most promising prospects to increase efficiency,
Research and understand each unique customer to demonstrate expertise and ability,
Conduct productive sales meetings that yield the best data to present the most effective solution,
Present solutions that are fully aligned with the prospect’s situation and needs, and
Work more effectively and resourcefully to close more business.
 
ONLINE—Selling Skills ► Into Action is a 4-hour interactive online course.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Dr. Atkins, thank you for sharing ‘Language of Happiness and Power of Praise‘ with our chapter! We enjoyed the interactive presentation and your professionalism. I received positive feedback from our members—there is nothing better than that! Thanks again.
Olga Otero, Chapter PresidentHuman Resources Association of Palm Beach County (HRPBC)

SELLING SKILLS

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>The information protection administrator translates an organization?s risk and compliance requirements into technical implementation. They are responsible for implementing and managing solutions for content classification, data loss prevention (DLP), information protection, data lifecycle management, records management, privacy, risk, and compliance. They also work with other roles that are responsible for governance, data, and security to evaluate and develop policies to address an organization's risk reduction and compliance goals. This role assists workload administrators, business application owners, human resources departments, and legal stakeholders to implement technology solutions that support the necessary policies and controls.</p><p></p><p></p><p>Learn how to protect information in your Microsoft 365 deployment.  This course focuses on data lifecycle management and information protection and compliance within your organization.  The course covers implementation of data loss prevention policies, sensitive information types, sensitivity labels, data retention policies, Microsoft Purview Message Encryption, audit, eDiscovery, and insider risk among other related topics. The course helps learners prepare for the Microsoft Information Protection Administrator exam (SC-400).</p><p></p>Prerequisites<p></p><p></p><ul> <li>Foundational knowledge of Microsoft security and compliance technologies.</li>   <li>Basic knowledge of information protection concepts.</li>   <li>Understanding of cloud computing concepts.</li>   <li>Understanding of Microsoft 365 products and services.</li></ul><p></p><p></p></div><div id="course-pills-2"><h3>1 - Introduction to information protection and data lifecycle management in Microsoft Purview</h3> <ul> <li>Know your data</li> <li>Protect your data</li> <li>Prevent data loss</li> <li>Govern your data</li> </ul> <h3>2 - Classify data for protection and governance</h3> <ul> <li>Data classification overview</li> <li>Classify data using sensitive information types</li> <li>Classify data using trainable classifiers</li> <li>Review sensitive information and label usage</li> <li>Explore labeled and sensitive content</li> <li>Understand activities related to your data</li> </ul> <h3>3 - Create and manage sensitive information types</h3> <ul> <li>Compare built-in versus custom sensitive information types</li> <li>Create and manage custom sensitive information types</li> <li>Describe custom sensitive information types with exact data match</li> <li>Implement document fingerprinting</li> <li>Create keyword dictionary</li> </ul> <h3>4 - Understand Microsoft 365 encryption</h3> <ul> <li>Learn how Microsoft 365 data is encrypted at rest</li> <li>Understand service encryption in Microsoft Purview</li> <li>Explore customer key management using Customer Key</li> <li>Learn how data is encrypted in-transit</li> </ul> <h3>5 - Deploy Microsoft Purview Message Encryption</h3> <ul> <li>Implement Microsoft Purview Message Encryption</li> <li>Implement Microsoft Purview Advanced Message Encryption</li> <li>Use Microsoft Purview Message Encryption templates in mail flow rules</li> </ul> <h3>6 - Protect information in Microsoft Purview</h3> <ul> <li>Information protection overview</li> <li>Configure sensitivity labels</li> <li>Configure sensitivity label policies</li> <li>Configure auto-labeling policies</li> <li>Manage, monitor, and remediate information protection</li> </ul> <h3>7 - Apply and manage sensitivity labels</h3> <ul> <li>Apply sensitivity labels to Microsoft Teams, Microsoft 365 groups, and SharePoint sites</li> <li>Plan on-premises labeling</li> <li>Configure on-premises labeling for the Unified Labeling Scanner</li> <li>Apply protections and restrictions to email and files</li> <li>Monitor label performance using label analytics</li> </ul> <h3>8 - Prevent data loss in Microsoft Purview</h3> <ul> <li>Data loss prevention overview</li> <li>Identify content to protect</li> <li>Define policy settings for your DLP policy</li> <li>Test and create your DLP policy</li> <li>Prepare Endpoint DLP</li> <li>Manage DLP alerts in the Microsoft Purview compliance portal</li> <li>View data loss prevention reports</li> <li>Implement the Microsoft Purview Extension</li> </ul> <h3>9 - Configure DLP policies for Microsoft Defender for Cloud Apps and Power Platform</h3> <ul> <li>Configure data loss prevention policies for Power Platform</li> <li>Integrate data loss prevention in Microsoft Defender for Cloud Apps</li> <li>Configure policies in Microsoft Defender for Cloud Apps</li> <li>Manage data loss prevention violations in Microsoft Defender for Cloud Apps</li> </ul> <h3>10 - Manage data loss prevention policies and reports in Microsoft 365</h3> <ul> <li>Configure data loss prevention for policy precedence</li> <li>Implement data loss prevention policies in test mode</li> <li>Explain data loss prevention reporting capabilities</li> <li>Manage permissions for data loss prevention reports</li> <li>Manage and respond to data loss prevention policy violations</li> </ul> <h3>11 - Manage the data lifecycle in Microsoft Purview</h3> <ul> <li>Data Lifecycle Management overview</li> <li>Configure retention policies</li> <li>Configure retention labels</li> <li>Configure manual retention label policies</li> <li>Configure auto-apply retention label policies</li> <li>Import data for Data Lifecycle Management</li> <li>Manage, monitor, and remediate Data Lifecycle Management</li> </ul> <h3>12 - Manage data retention in Microsoft 365 workloads</h3> <ul> <li>Explain retention in Exchange Online</li> <li>Explain retention in SharePoint Online and OneDrive</li> <li>Explain retention in Microsoft Yammer</li> <li>Activate archive mailboxes in Microsoft Exchange</li> <li>Apply mailbox holds in Microsoft Exchange</li> <li>Recover content in Microsoft Exchange</li> </ul> <h3>13 - Manage records in Microsoft Purview</h3> <ul> <li>Records management overview</li> <li>Import a file plan</li> <li>Configure retention labels</li> <li>Configure event driven retention</li> <li>Manage, monitor, and remediate records</li> </ul> <h3>14 - Explore compliance in Microsoft 365</h3> <ul> <li>Plan for security and compliance in Microsoft 365</li> <li>Plan your beginning compliance tasks in Microsoft Purview</li> <li>Manage your compliance requirements with Compliance Manager</li> <li>Examine the Compliance Manager dashboard</li> <li>Analyze the Microsoft Compliance score</li> </ul> <h3>15 - Search for content in the Microsoft Purview compliance portal</h3> <ul> <li>Explore Microsoft Purview eDiscovery solutions</li> <li>Create a content search</li> <li>View the search results and statistics</li> <li>Export the search results and search report</li> <li>Configure search permissions filtering</li> <li>Search for and delete email messages</li> </ul> <h3>16 - Manage Microsoft Purview eDiscovery (Standard)</h3> <ul> <li>Explore Microsoft Purview eDiscovery solutions</li> <li>Implement Microsoft Purview eDiscovery (Standard)</li> <li>Create eDiscovery holds</li> <li>Search for content in a case</li> <li>Export content from a case</li> <li>Close, reopen, and delete a case</li> </ul> <h3>17 - Manage Microsoft Purview eDiscovery (Premium)</h3> <ul> <li>Explore Microsoft Purview eDiscovery (Premium)</li> <li>Implement Microsoft Purview eDiscovery (Premium)</li> <li>Create and manage an eDiscovery (Premium) case</li> <li>Manage custodians and non-custodial data sources</li> <li>Analyze case content</li> </ul> <h3>18 - Manage Microsoft Purview Audit (Standard)</h3> <ul> <li>Explore Microsoft Purview Audit solutions</li> <li>Implement Microsoft Purview Audit (Standard)</li> <li>Search the audit log</li> <li>Export, configure, and view audit log records</li> <li>Use audit log searching to investigate common support issues</li> </ul> <h3>19 - Prepare Microsoft Purview Communication Compliance</h3> <ul> <li>Plan for communication compliance</li> <li>Identify and resolve communication compliance workflow</li> <li>Case study--Configure an offensive language policy</li> <li>Investigate and remediate communication compliance alerts</li> </ul> <h3>20 - Manage insider risk in Microsoft Purview</h3> <ul> <li>Insider risk management overview</li> <li>Create and manage insider risk policies</li> <li>Investigate insider risk alerts</li> <li>Take action on insider risk alerts through cases</li> <li>Manage insider risk management forensic evidence</li> <li>Create insider risk management notice templates</li> </ul> <h3>21 - Implement Microsoft Purview Information Barriers</h3> <ul> <li>Explore Microsoft Purview Information Barriers</li> <li>Configure information barriers in Microsoft Purview</li> <li>Examine information barriers in Microsoft Teams</li> <li>Examine information barriers in OneDrive</li> <li>Examine information barriers in SharePoint</li> </ul> <h3>22 - Manage regulatory and privacy requirements with Microsoft Priva</h3> <ul> <li>Create and manage risk management policies</li> <li>Investigate and remediate risk management alerts</li> <li>Create rights requests</li> <li>Manage data estimate and retrieval for rights requests</li> <li>Review data from rights requests</li> <li>Get reports from rights requests</li> </ul> <h3>23 - Implement privileged access management</h3> <ul> <li>Case study--Implementing privileged access management</li> </ul> <h3>24 - Manage Customer Lockbox</h3> <ul> <li>Manage Customer Lockbox requests</li> </ul></div>

Microsoft Certification

Microsoft 365

Microsoft AZ-900

Microsoft AZ-104

Microsoft AZ-303

Microsoft AZ-700

SC-400T00 Administering Information Protection and Compliance in Microsoft 365

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This highly interactive, tailored program will give your HR team the skills and tools necessary to understand why employees leave and how to stop attrition from happening at your organization.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Participants Will Learn :</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Adaptive Solutions for Employee Retention</li><li fr-original-style="" style="box-sizing: border-box;">Leadership as a Tool for Retention</li><li fr-original-style="" style="box-sizing: border-box;">Fiercely Competitive: How to Attract the Best Talent Out There with DEI</li></ul><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Program Details</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Digitally delivered</li><li fr-original-style="" style="box-sizing: border-box;">Optimised for tailored audiences</li><li fr-original-style="" style="box-sizing: border-box;">Built for groups of 20+</li><li fr-original-style="" style="box-sizing: border-box;">Led by experienced and certified professionals</li><li fr-original-style="" style="box-sizing: border-box;">Delivered in bite-sized, 1- hour sessions</li><li fr-original-style="" style="box-sizing: border-box;">Specialised to address issues around inclusivity and equity in the industry</li></ul><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Investment Fee: &pound;50,000</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">25 participants max per 12-week cohort</p><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">TRAINING FORMAT :</strong></div><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">12 - Week Cohorts</li><li fr-original-style="" style="box-sizing: border-box;">Delivered in 1-hour sessions</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Virtually Facilitated Sessions</li></ul><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Contents</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 1 : Why Employees Leave</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 2 : Top 3 Reasons and Solutions</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 3 : Leadership and Communication</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 4 : Adaptive Solutions</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 5 : Modern Leadership Theories and Practices</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 6 : Situational Leadership and Behavioral Style Management</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 7 : Characteristics of Optimal Leaders</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 8 : DEI, the Gender Gap, and Cultural Diversity</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 9 : DEI and Gender Gap Resolution as Strategic Advantages</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 10 : Supervisor and Management Solutions</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 11 : Mental Health Support, Meaningful Work, ad Career Advancement</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 12 : Work Flexibility and Remote Work Integrations</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><a href="https://images.cademy.co.uk/38ac3949-f2a7-4450-a6c3-ed8b461337e2/fd52fc9f-9597-4a8c-a4e8-6cc0593a01e7/original.pdf" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Netwomen HR &amp; DEI Program One Pager UK</a></p>

Netwomen

Diversity & Inclusion

Human Resources & DEI Program

Investment Fee

<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">FRONT-LINE COMMUNICATION AFFECTS PUBLIC PERCEPTION OF EVERY COMPANY.</h3><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><div data-url="https://www.improvingcommunications.com/events/webinar-email-etiquette/" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This training is designed to help <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">organize ideas&nbsp;</strong>and<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;communicate clearly</strong>. As a result of this session, you will be able to be more <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">concise</strong> and communicate with <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">conviction</strong>. You will be more <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">productive</strong>, increase performance <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">satisfaction</strong>, and create a true <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">dialogue</strong> with your audience. For professionals who must meet the needs of the public, these areas of development are the right thing. Improved communications means <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">increased internal and external customer satisfaction</strong>.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees will be able to:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Write clearly, creating an greater public perception of expertise;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Be more efficient with written communication, reducing wasted time and adding to profitability; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Craft concise, rapport-building written messages for internal and external customers, increasing productivity and forging a more pleasant workplace environment.</li></ul>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">TOPICS</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Benefits of using email</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Purpose of E-mail</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Steps to take before writing</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Inflection in written messages</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Effects of instant messaging and text messaging</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Basic E-mail Plans</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Subject Lines</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Paragraph Structure</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Details</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Summary of Problem</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Use of CC and BCC</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">TYPING IN ALL CAPS IS YELLING!</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Proofreading</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Email Etiquette</strong> is a 90-minute interactive virtual class.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Thank you very much for the wonderful and informative session. The audience was totally engaged and interested in your presentation. I want to congratulate you on a job superbly done and for all the effort that went into making this a successful seminar.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Janet Riesel, Chair &ndash; Career Planning &amp; Professional Development SIG</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Human Resources Association of New York</span>

FRONT-LINE COMMUNICATION AFFECTS PUBLIC PERCEPTION OF EVERY COMPANY.
This training is designed to help organize ideas and communicate clearly. As a result of this session, you will be able to be more concise and communicate with conviction. You will be more productive, increase performance satisfaction, and create a true dialogue with your audience. For professionals who must meet the needs of the public, these areas of development are the right thing. Improved communications means increased internal and external customer satisfaction.
Attendees will be able to:
Write clearly, creating an greater public perception of expertise;
Be more efficient with written communication, reducing wasted time and adding to profitability; and
Craft concise, rapport-building written messages for internal and external customers, increasing productivity and forging a more pleasant workplace environment.
 
TOPICS
Benefits of using email
Purpose of E-mail
Steps to take before writing
Inflection in written messages
Effects of instant messaging and text messaging
Basic E-mail Plans
Subject Lines
Paragraph Structure
Details
Summary of Problem
Use of CC and BCC
TYPING IN ALL CAPS IS YELLING!
Proofreading
 
Online Format—Email Etiquette is a 90-minute interactive virtual class.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Thank you very much for the wonderful and informative session. The audience was totally engaged and interested in your presentation. I want to congratulate you on a job superbly done and for all the effort that went into making this a successful seminar.
Janet Riesel, Chair – Career Planning & Professional Development SIGHuman Resources Association of New York

EMAIL ETIQUETTE

<p><strong>Are you ready to take the next step in your HR career? </strong></p><p>Look no further! The Human Resources Manager course is the perfect opportunity for you to gain the knowledge and skills needed to excel in this exciting field. As an HR Manager, you will understand your vital role in an organisation and be equipped with the tools necessary to lead your team to success. Enrol now, and let's start your journey towards becoming an HR superstar!</p><p>One Education is here to guide you every step of the way, providing you with the knowledge and confidence you need to succeed.</p><p>Employees are the driving force behind any successful business. Their performance can either hinder or enhance a company's success. As an HR Manager, you will play a crucial role in ensuring that your company thrives. Effective Human Resource Management (HRM) is crucial for businesses of all sizes, as it helps to maximise employees' potential and contribute to the organisation's overall success.</p><p>Don't miss out on your chance to take the next step in your HR career. Enrol in the Human Resources Manager course at One Education and gain the knowledge and skills needed to excel in this exciting field. Start your journey towards becoming an HR superstar today!</p><p><strong>Learning Outcome</strong></p><ul><li>Understand the role and responsibilities of an HR Manager in an organization</li><li>Learn the skills and knowledge necessary to lead and manage a team effectively</li><li>Acquire knowledge about the best practices for hiring, training, and retaining employees</li><li>Learn how to handle employee relations and conflicts</li><li>Understand the legal and regulatory requirements of HR management</li><li>Develop strategies for employee development and performance management</li><li>Understand the importance of effective communication in HR management</li><li>Learn how to create a positive and inclusive work environment</li><li>Understand the role of technology in modern HR management</li><li>Gain the knowledge and confidence to excel in your HR career</li></ul><p><strong>Expert Support</strong></p><p>Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course.</p><p><strong>Key Benefits</strong></p><ul><li>Learning materials of the Design course contain engaging voiceover and visual elements for your comfort.</li><li>Get 24/7 access to all content for a full year.</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li></ul><p>Human Resource Manager plays a vital role in any organisation. HR Manager does more than just recruit and fire employees, including human resources development and management of human resources to achieve the organisation's objectives and create strategic plans for the future. It is also under HRM's purview to cultivate the talent of their employees and increase their value to the business.</p><p>The Human Resource Manager is also responsible for maintaining positive relationships within the organisation and supporting individual development to align the goals of the organisation with those of the employees. This includes ensuring that the needs and goals of both the organisation and its employees are met and integrated.</p><p><strong>Course Curriculum</strong></p><p>This Human Resources (HR) Manager training is designed with the following modules:</p><ul><li>Module 01: Introduction to Human Resource</li><li>Module 02:Employee Recruitment and Selection Procedure</li><li>Module 03: Employee Training and Development Process</li><li>Module 04: Performance Appraisal Management</li><li>Module 05: Employee Relations</li><li>Module 06: Motivation and Counselling</li><li>Module 07: Ensuring Health and safety at the Workplace</li><li>Module 08: Employee Termination</li><li>Module 09: Employer Record and Statistics</li><li>Module 10: Essential UK Employment Law</li></ul><p><strong>Meet the Accreditation</strong></p><p>CPD Quality Standards (CPD QS) accreditation assure the Human Resources (HR) Manager course training and learning activities are relevant, reliable, and upto date.</p><p><strong>Course Assessment </strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme.</p><p><strong>Exam &amp; Retakes:</strong></p><p>It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.</p><p><strong>Certification</strong></p><p>Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
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                                        10 CPD hours / points
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                                            Accredited by CPD Quality Standards
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                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is ideal for all employees or anyone keen to learn the fundamentals of Employee Relations.</p><p>Some examples of ideal candidates:</p><ul><li>Human Resources</li><li>Manager</li><li>Employer</li><li>Business Owner</li><li>Research Analyst</li></ul>
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        <div>Requirements</div>
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                        <div id="requirements">
                            <p>This Human Resources (HR) Manager course is open to all, with no formal entry requirements.</p>
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        <div>Career path</div>
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                        <div id="career_path">
                            <p>If you are interested in Human Resource Management and serious about building your career in the sector, then this course will help you to make a career like the following personnel:</p><ul><li>Human Resource Manager: £35,000 - £55,000 per annum</li><li>Chief Human Resource Officer: £80,000 - £120,000 per annum</li><li>Human Resource Executive: £25,000 - £40,000 per annum</li><li>Research Associate: £25,000 - £35,000 per annum</li></ul>
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