Name: Catering Management Course
Price: 12 GBP
Availability: InStock

<p>Learn all the modern techniques to become a fantastic event planner. You'll explore everything you need to learn about event management and planning. This comprehensive course is designed to learn how to run successful events. You will get clear, logical, easy-to-follow advice that you can implement immediately.</p><p>Your events will grow much more likely if you manage them well. As a result, your events will be much more exciting and fun to attend. This Ultimate Guide to Becoming an Event Planner is ideal for new and experienced event planners who want to take their event planning to the next level.</p><p>Event managers must have excellent organisational and communication skills and the ability to think on their feet and problem-solve. It is also essential for event managers to have a good understanding of the latest trends in event planning and to be able to stay organised and on top of all the details. With the right skills and knowledge, event management can be a rewarding and exciting career.</p><p><strong>Included Courses:</strong></p><ul><li><strong>Course 01</strong>: Event Management : Events Staff Training</li><li><strong>Course 02</strong>: Travel &amp; Tourism</li><li><strong>Course 03</strong>: Life Coaching</li></ul><p>In this comprehensive course, you will deepen your understanding of different types of events, management processes, techniques to finalise plans, and much more.</p><p>By the end of this course, you will be able to get a strong understanding of this industry, which will help you grow further in your career. Moreover, you will receive an accredited certification from CPD that will enhance your CV and make you worthy in the job market. So, enrol in this course today and fast-track your career ladder.</p><p><strong>What will you learn:</strong></p><ul><li>Deal with clients professionally</li><li>Make the most of your suppliers</li><li>Create an in-depth budget</li><li>Investigate potential venues</li><li>Organise events and weddings so that everything runs smoothly</li><li>A clear understanding of Catering management</li><li>Develop the work habits of a successful event planner</li><li>Know the steps involved in organising an online event.</li></ul><p><strong>Key Features</strong></p><ul><li>Instant e-certificate</li><li>Fully online, interactive course with audio voiceover</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>So, Enrol now and start taking advantage of this great learning opportunity.</strong></p><p><strong>*** (Offer Ends Soon) ***</strong></p><p>This course is ideal if you want to thoroughly understand the industries and the associated expertise. The Event Management course was created to be easy to understand, well-organized, and concise.</p><p><strong>Course Curriculum</strong></p><p>The detailed curriculum outline of this course is as follows:</p><p><strong>Course 01: Event Management : Events Staff Training</strong></p><ul><li>Module 01: Introduction to Party Planner</li><li>Module 02: Types of Parties - Overview</li><li>Module 03: Skills You Need to Be a Party Planner</li><li>Module 04: Starting Your Party Planning Business</li><li>Module 05: Party Planning Business Functions</li><li>Module 06: Initial Planning &amp; Budgeting</li><li>Module 07: Guest Demographics</li><li>Module 08: Choosing a Theme</li><li>Module 09: Venue Requirements</li><li>Module 10: Food and Beverage</li><li>Module 11: Vendors Every Party Planner Should Know</li><li>Module 12: Generating a Client Base</li><li>Module 13: Networking</li><li>Module 14: Making the Party Memorable</li></ul><p><strong>Course 02: Travel and Tourism</strong></p><p><strong>Module 1</strong></p><ul><li>Defining Travel and Tourism</li><li>Business Tourism</li><li>Leisure Tourism</li><li>Differentiating Between Business and Leisure Tourism</li><li>Factors that Motivates to Travel</li><li>Advantages and Disadvantages of Package Holidays</li><li>Various Tourist Destinations</li><li>Culture and Heritage</li><li>Summary</li></ul><p><strong>Module 2</strong></p><ul><li>Marketing Mix</li><li>Components of Tourism Products and Services</li><li>Life Cycle of Tourism Product</li><li>Summary</li></ul><p><strong>Module 3</strong></p><ul><li>Introduction</li><li>The Tour Operator</li><li>Tour Operation Economics</li><li>Consumer Trends Affecting Future of Tour Operation</li><li>Consumer Issues in Tour Operating</li><li>Travel Agents</li><li>Travel Agents and ICT</li><li>Future of Travel Retailing</li><li>Tour Operations Department</li><li>Marketing the Tours</li><li>Summary</li></ul><p><strong>Module 4</strong></p><ul><li>Marketing Strategies</li><li>GTA Marketing Roles</li><li>Market Research</li><li>Marketing Objectives</li><li>Summary</li></ul><p><strong>Module 5</strong></p><ul><li>Active Listening</li><li>Telephoning</li><li>Negotiation</li><li>Summary</li></ul><p><strong>Module 6</strong></p><ul><li>Introduction</li><li>Quality Tourism Management</li><li>Taking Care of Customer</li><li>Deal with Complaints</li><li>Summary</li></ul><p><strong>Module 7</strong></p><ul><li>Crisis Management</li><li>Visitor Attraction Management</li><li>Summary</li></ul><p><strong>Module 8</strong></p><ul><li>Principles of Transportation</li><li>Different Forms of Land Transport</li><li>Advantages and Disadvantages of Different Types of Transport</li><li>Issues in Transport Management</li><li>Transportation and Environment</li><li>Customer Safety</li><li>Summary</li></ul><p><strong>Module 9</strong></p><ul><li>Impact of COVID in Tourism Industry</li><li>UK Best Destinations</li><li>Best Tourism Destinations Across the World</li><li>Summary</li></ul><p><strong>Module 10</strong></p><ul><li>Sustainable Development</li><li>Sustainable Tourism and Development</li><li>Roles and Responsibilities</li><li>Summary</li></ul><p><strong>Module 11</strong></p><ul><li>Role of Public Awareness</li><li>Workshops</li><li>Seminars on Public Awareness</li><li>Making Tourists Aware</li><li>Summary</li></ul><p><strong>Module 12</strong></p><ul><li>Brexit Tourism and the intimacy of Geopolitics</li><li>Transformation</li><li>Tourism Crises</li><li>Negative Mega Event</li><li>Supply-Side Issues</li><li>Demand Side Issues</li><li>Impact on UK Tourism</li><li>Conclusion</li></ul><p><strong>Module 13</strong></p><ul><li>Tourism Productivity Challenges</li><li>Measurement Issues</li><li>Demand Variations and Markets</li><li>Capital and Infrastructure</li><li>Skilled Labour</li><li>Digitisation and Innovation</li><li>Summary</li></ul><p><strong>Course 03: Life Coaching<br /></strong></p><ul><li>Module 01: Life Coaching: The Purpose and Fundamentals</li><li>Module 02: Develop Your Self-Awareness</li><li>Module 03: The Development of Core Beliefs and Managing Fears</li><li>Module 04: Life Coaching Types and Key Attributes of a Life Coach</li><li>Module 05: Understanding Emotional Intelligence</li><li>Module 06: Body Language and Communication Techniques</li><li>Module 07: A Structure for Client Work and Goal Setting</li><li>Module 08: Basic Principles for Business Development and Growth</li><li>Module 09: The Ethical Coach: Protect Yourself and Your Clients</li></ul><p><strong>Accreditation</strong></p><p>This Diploma in Event Management is CPD Certification Service (CPD UK) Accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Disclaimer:</strong> The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p><p><strong>Assessment</strong></p><p>At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by The CPD Certification Service
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course applies to anyone looking to establish a career in these fields:</p><ul><li>Event Planner/Analyst</li><li>Specialist/Coordinator</li><li>Conference Manager</li><li>Marketing Manager</li><li>National Events Executive</li><li>Meeting Planner</li><li>Operations Manager</li><li>Conference Planner</li><li>Exhibition Coordinator</li><li>Convention Planner</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <ul><li>A desire to learn how to become a successful Event Planner.</li><li>There is no prior experience required.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Having this course will increase the value of your CV and open you up to multiple job sectors as:</p><ol><li>Event planner</li><li>Wedding Planner</li><li>Event Space or Venue Managers</li><li>Catering Services Manager</li><li>Event Social Media Coordinator</li><li>Staff or Volunteer Coordinator</li></ol>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p> </div>

                        </div>

Training Express

Event Management Skills Course

General Admission

<p>Self-esteem and assertiveness are two essential skills for life success. None of your life's judgments is more important than what you make about yourself. Without some sense of self-worth, life can be extremely painful and unforgiving. Through this <strong>Assertiveness and Self-Esteem </strong>Course, you will learn some techniques that can dramatically change how you feel about yourself and how you approach the world to get what you want. A healthy self-esteem is necessary for growth and success. So, If you want to gain a solid and compact understanding of this topic and advance your career, this industry-standard, thorough <strong>Assertiveness and Self-Esteem </strong>Course is a good place to start.</p><p>This comprehensive <strong>Assertiveness and Self-Esteem </strong>Course is designed to help delegates overcome these challenges on both a personal and professional level. This excellent course teaches delegates how to "be all they can be" both inside and outside of the working place. Delegates will learn to recognize their own "behavioral styles" as well as the behavioral styles of others, gaining insight into how they can influence, connect, and have a positive impact on relationships and situations both inside and outside of the workplace. This <strong>Assertiveness and Self-Esteem </strong> Course course will assist you in the process of personal growth by making you more aware of who you are, what you do in this Assertiveness and Self Esteem Development field, and the effects it has on others.</p><p>Move past your fears, shyness, self-doubt, and negativity. Increase your self-esteem, improve your ability to influence others, and take action that will change your life for the better! Self-esteem &amp; assertiveness are essential components of living a happy and successful life. Building assertiveness and self-esteem are essential for professional success. However, it is impossible to advance in your career without adequate training and guidance. And this <strong>Assertiveness and Self-Esteem </strong>Course is perfect for you in this regard.</p><p><strong>Learning Outcomes</strong></p><p>After completing <strong>Assertiveness and Self-Esteem </strong>Bundle course, the learner will be able to:</p><ul><li>Understand the fundamentals of self-esteem.</li><li>Understand the fundamentals of assertiveness.</li><li>Understand the importance of assertive communication.</li><li>Understand the four basic styles of communication.</li><li>Know how to respond to criticism.</li><li>Gain a solid understanding of the XYZ formula for effective assertive communication.</li><li>Gain in-depth knowledge of assertiveness in the workplace.</li></ul><p><strong>Why Choose Assertiveness and Self-Esteem Bundle Course from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Assertiveness and Self-Esteem Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the Course.</li></ul><p><strong>***Courses are included in this Assertiveness and Self-Esteem Bundle Course</strong></p><ul><li><strong>Course 01: </strong>Assertiveness and Self-Esteem</li><li><strong>Course 02: </strong>Workplace Stress Management</li><li><strong>Course 03: </strong>Networking Skills Training</li></ul><p><strong><em>***Other Benefits of this Bundle Course</em></strong></p><ul><li><strong>Free 3 </strong>PDF <strong>Certificate</strong></li><li><strong>Access</strong> to Content - <strong>Lifetime</strong></li><li>Exam Fee - <strong>Totally Free</strong></li><li><strong>Free Retake Exam</strong></li></ul><p><strong>[ Note: Free PDF certificate will provide as soon as completing the Assertiveness and Self-Esteem course ]</strong></p> <p>This comprehensive and accurate <strong>Assertiveness and Self-Esteem </strong> Course is an excellent place to start your career. You will gain a practical and theoretical understanding of this course, which will help you stand out from the competition and increase your earning potential in no time. So, once you've finished this exceptional Assertiveness and Self-Esteem Course, you'll have the practical knowledge and skills to pursue a variety of career opportunities in the field of assertiveness and self-esteem.</p><p>After completing this <strong>Assertiveness and Self-Esteem </strong>Course, you'll be ready to take on any challenge and start your career in your desired industries/sectors by developing your skills. This Assertiveness and Self-Esteem Course will also improve your existing skills by taking them to the next level and providing up-to-date knowledge for facing tomorrow's challenges.</p><p>This <strong>Assertiveness and Self-Esteem </strong>Course allows you to monetise your skills and makes success much easier. This course is appropriate for both full-time and part-time students and can be completed at your own pace.</p><p>Our <strong>Assertiveness and Self-Esteem </strong>Course is the ideal one-stop solution for you to manage stress and develop persistence in your Assertiveness and Self Esteem Development work. Simply enroll in our Assertiveness and Self-Esteem Course, and we will take care of the rest.</p><p><em><strong>Detailed course curriculum</strong></em></p><p><em><strong>*** Assertiveness and Self-Esteem</strong></em><em><strong>***</strong></em></p><p><strong>Module 1: Understanding Self Esteem</strong></p><ul><li>Defining Self-Esteem</li><li>Signs of Low and High Self-Esteem</li><li>What Causes Low Self-esteem?</li><li>How is Low Self-esteem Related to Mental Health?</li><li>Strategies to Build Healthy Self-Esteem</li><li>How to Increase Your Self-esteem?</li><li>What Can Friends and Family Do Help?</li></ul><p><strong>Module 2: Understanding Assertiveness</strong></p><ul><li>What is Assertiveness?</li><li>The Origins of Assertiveness</li><li>The Assertive Journey</li><li>The Confidence Lane</li><li>The Four Basic Styles of Communication</li><li>Assertiveness vs. Aggressiveness</li><li>Assertiveness vs. Passiveness</li><li>Assertive Styles With Body Language</li><li>Responding to Criticism</li></ul><p><strong>Module 3: Assertiveness in Communication</strong></p><ul><li>Assertive Communication</li><li>Importance of Assertive Communication</li><li>Outcomes &amp; Benefits of Assertiveness</li><li>Important Facts About Assertiveness</li><li>Facets of Assertiveness</li><li>XYZ Formula for Effective Assertive Communication</li><li>Applications of Assertiveness</li></ul><p><strong>Module 4: Assertiveness in Workplace</strong></p><ul><li>Managing Assertively</li><li>Assertive Roles at Work</li><li>Managing Workplace Conflict</li><li>'I' Messages or 'I' Statements</li><li>Social Confidence</li></ul><p>-------------------------</p><p><strong>***Other Courses:</strong></p><p>-------------------------</p><p><strong>***Workplace Stress Management***</strong></p><p><em>Course Curriculum</em></p><ul><li>Module 01: Workplace Stress</li><li>Module 02: Rational and Irrational Beliefs</li><li>Module 03: The ABC Framework of REBT</li><li>Module 04: Cognitive Therapy (CT)</li><li>Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace</li><li>Module 06: Conclusion</li></ul><p><em>-------------------------</em></p><p><strong>***Networking Skills Training***</strong></p><p><em>Course Curriculum</em></p><ul><li>Module 01: An Overview of Networking</li><li>Module 02: Preparing to Network</li><li>Module 03: Overall Process of a Conversation</li><li>Module 04: Following Up Connections</li></ul><p><em>-------------------------</em></p><p><strong>Assessment Method</strong></p><p>After completing each module of the <strong>Assertiveness and Self-Esteem</strong>, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.</p><p><strong>Certification</strong></p><p>After completing the <strong>MCQ/Assignment</strong> assessment for <strong>Assertiveness and Self-Esteem </strong>course, you will be entitled to a Certificate of Completion from <strong> Training Tale</strong>. It will act as proof of your extensive professional development. The certificate is in PDF format, which is <strong>completely free</strong> to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Assertiveness and Self-Esteem is ideal for anyone who wants to understand why Self Esteem and Assertiveness skills are important, how to develop and improve them, and how to advance their career. Including:</p><ul><li>Managers</li><li>Team Leaders</li><li>Office Executives</li><li>Office Administrators</li><li>Employees</li><li>Business people</li><li>Secretaries</li><li>Receptionists</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are <strong>no specific</strong> requirements for Assertiveness and Self-Esteem because it does not require any advanced knowledge or skills.</p><p>Students who intend to enrol in Assertiveness and Self-Esteem must meet the following <strong>requirements</strong>:</p><ul><li>Good command of the English language</li><li>Must be vivacious and self-driven</li><li>Basic computer knowledge</li><li>A minimum of 16 years of age is required</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This course will help you move forward in your career by providing you with relevant information, skills, and a certificate of completion. You can expect to be significantly closer to achieve your goals after successfully completing this <strong>Assertiveness and Self-Esteem </strong>course. It's also securing the job you want, getting the promotion you deserve, or starting the business of your dreams.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Training Tale

Personal Development

Master Your Emotions

Counselling Skills

Self Esteem & Confidence

Professional Skills Course (PSC)

Assertiveness

Assertiveness and Self-Esteem

<p>Self-esteem and assertiveness are two essential skills for life success. None of your life's judgments is more important than what you make about yourself. Without some sense of self-worth, life can be extremely painful and unforgiving. Through this <strong>Self Esteem &amp; Assertiveness Skill </strong>Course, you will learn some techniques that can dramatically change how you feel about yourself and how you approach the world to get what you want. A healthy self-esteem is necessary for growth and success. So, If you want to gain a solid and compact understanding of this topic and advance your career, this industry-standard, thorough <strong>Self Esteem &amp; Assertiveness Skill </strong>Course is a good place to start.</p><p>This comprehensive <strong>Self Esteem &amp; Assertiveness Skill </strong>Course is designed to help delegates overcome these challenges on both a personal and professional level. This excellent course teaches delegates how to "be all they can be" both inside and outside of the working place. Delegates will learn to recognize their own "behavioral styles" as well as the behavioral styles of others, gaining insight into how they can influence, connect, and have a positive impact on relationships and situations both inside and outside of the workplace. This <strong>Self Esteem &amp; Assertiveness Skill </strong>Course course will assist you in the process of personal growth by making you more aware of who you are, what you do in this Assertiveness and Self Esteem Development field, and the effects it has on others.</p><p>Move past your fears, shyness, self-doubt, and negativity. Increase your self-esteem, improve your ability to influence others, and take action that will change your life for the better! Self-esteem &amp; assertiveness are essential components of living a happy and successful life. Building assertiveness and self-esteem are essential for professional success. However, it is impossible to advance in your career without adequate training and guidance. And this <strong>Self Esteem &amp; Assertiveness Skill </strong>Course is perfect for you in this regard.</p><p><strong>Learning Outcomes</strong></p><p>After completing <strong>Self Esteem &amp; Assertiveness Skill </strong>course, the learner will be able to:</p><ul><li>Understand the fundamentals of self-esteem.</li><li>Understand the fundamentals of assertiveness.</li><li>Understand the importance of assertive communication.</li><li>Understand the four basic styles of communication.</li><li>Know how to respond to criticism.</li><li>Gain a solid understanding of the XYZ formula for effective assertive communication.</li><li>Gain in-depth knowledge of assertiveness in the workplace.</li></ul><p><strong>Why Choose Self Esteem &amp; Assertiveness Skill Course Bundle from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Self Esteem &amp; Assertiveness Skill Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the Course.</li></ul><p><strong>***Courses are included in this Self Esteem &amp; Assertiveness Skill Course</strong></p><ul><li><strong>Course 01: </strong>Self Esteem &amp; Assertiveness Skill</li><li><strong>Course 02: </strong>Workplace Stress Management</li><li><strong>Course 03: </strong>Networking Skills Training</li></ul><p><em><strong>***Other </strong><strong>Benefits of this Course</strong></em></p><ul><li><strong>Free 3 </strong>PDF <strong>Certificate</strong></li><li><strong>Access</strong> to Content - <strong>Lifetime</strong></li><li>Exam Fee - <strong>Totally Free</strong></li><li><strong>Free Retake Exam</strong></li></ul><p><strong>[ Note: Free </strong>PDF <strong>certificate </strong>as soon as completing the<strong> Self Esteem &amp; Assertiveness Skill course ]</strong></p> <p>This comprehensive and accurate <strong>Self Esteem &amp; Assertiveness Skill </strong> Course is an excellent place to start your career. You will gain a practical and theoretical understanding of this course, which will help you stand out from the competition and increase your earning potential in no time. So, once you've finished this exceptional Self Esteem &amp; Assertiveness Skill Course, you'll have the practical knowledge and skills to pursue a variety of career opportunities in the field of assertiveness and self-esteem.</p><p>After completing this <strong>Self Esteem &amp; Assertiveness Skill </strong>Course, you'll be ready to take on any challenge and start your career in your desired industries/sectors by developing your skills. This Self Esteem &amp; Assertiveness Skill Course will also improve your existing skills by taking them to the next level and providing up-to-date knowledge for facing tomorrow's challenges.</p><p>This <strong>Self Esteem &amp; Assertiveness Skill </strong>Course allows you to monetise your skills and makes success much easier. This course is appropriate for both full-time and part-time students and can be completed at your own pace.</p><p>Our <strong>Self Esteem &amp; Assertiveness Skill </strong>Course is the ideal one-stop solution for you to manage stress and develop persistence in your Assertiveness and Self Esteem Development work. Simply enroll in our Self Esteem &amp; Assertiveness Skill Course, and we will take care of the rest.</p><p><em><strong>Detailed course curriculum</strong></em></p><p><em><strong>*** </strong></em><strong>Self Esteem &amp; Assertiveness Skill</strong><em><strong> ***</strong></em></p><p><strong>Module 1: Understanding Self Esteem</strong></p><ul><li>Defining Self-Esteem</li><li>Signs of Low and High Self-Esteem</li><li>What Causes Low Self-esteem?</li><li>How is Low Self-esteem Related to Mental Health?</li><li>Strategies to Build Healthy Self-Esteem</li><li>How to Increase Your Self-esteem?</li><li>What Can Friends and Family Do Help?</li></ul><p><strong>Module 2: Understanding Assertiveness</strong></p><ul><li>What is Assertiveness?</li><li>The Origins of Assertiveness</li><li>The Assertive Journey</li><li>The Confidence Lane</li><li>The Four Basic Styles of Communication</li><li>Assertiveness vs. Aggressiveness</li><li>Assertiveness vs. Passiveness</li><li>Assertive Styles With Body Language</li><li>Responding to Criticism</li></ul><p><strong>Module 3: Assertiveness in Communication</strong></p><ul><li>Assertive Communication</li><li>Importance of Assertive Communication</li><li>Outcomes &amp; Benefits of Assertiveness</li><li>Important Facts About Assertiveness</li><li>Facets of Assertiveness</li><li>XYZ Formula for Effective Assertive Communication</li><li>Applications of Assertiveness</li></ul><p><strong>Module 4: Assertiveness in Workplace</strong></p><ul><li>Managing Assertively</li><li>Assertive Roles at Work</li><li>Managing Workplace Conflict</li><li>'I' Messages or 'I' Statements</li><li>Social Confidence</li></ul><p>-------------------------</p><p><strong>***Free Courses:</strong></p><p>-------------------------</p><p><strong>***Workplace Stress Management***</strong></p><p><em>Course Curriculum</em></p><ul><li>Module 01: Workplace Stress</li><li>Module 02: Rational and Irrational Beliefs</li><li>Module 03: The ABC Framework of REBT</li><li>Module 04: Cognitive Therapy (CT)</li><li>Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace</li><li>Module 06: Conclusion</li></ul><p><em>-------------------------</em></p><p><strong>***Networking Skills Training***</strong></p><p><em>Course Curriculum</em></p><ul><li>Module 01: An Overview of Networking</li><li>Module 02: Preparing to Network</li><li>Module 03: Overall Process of a Conversation</li><li>Module 04: Following Up Connections</li></ul><p><em>-------------------------</em></p><p><strong>Assessment Method</strong></p><p>After completing each module of the <strong>Self Esteem &amp; Assertiveness Skill</strong>, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.</p><p><strong>Certification</strong></p><p>After completing the <strong>MCQ/Assignment</strong> assessment for this <strong> Self Esteem &amp; Assertiveness Skill</strong>, you will be entitled to a Certificate of Completion from <strong>Training Tale</strong>. It will act as proof of your extensive professional development. The certificate is in PDF format, which is <strong>completely free</strong> to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is ideal for anyone who wants to understand why <strong>Self Esteem and Assertiveness skills</strong> are important, how to develop and improve them, and how to advance their career. Including:</p><ul><li>Managers</li><li>Team Leaders</li><li>Office Executives</li><li>Office Administrators</li><li>Employees</li><li>Business people</li><li>Secretaries</li><li>Receptionists</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are <strong>no specific</strong> requirements for <strong>Self Esteem &amp; Assertiveness Skill</strong> because it does not require any advanced knowledge or skills.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This course will help you move forward in your career by providing you with relevant information, skills, and a certificate of completion. You can expect to be significantly closer to achieve your goals after successfully completing this <strong>Self Esteem &amp; Assertiveness Skill</strong> course. It's also securing the job you want, getting the promotion you deserve, or starting the business of your dreams.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Self-Esteem

Professional Skills

Psychological Skills

Self Esteem & Assertiveness Skill

<p>A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This <strong>Medical Receptionist </strong><strong>&amp; Secretary</strong> course will teach you about the medical secretarial profession and the skills needed to do the job successfully.</p><p>This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive <strong>Medical Receptionist </strong><strong>&amp; Secretary</strong> course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry.</p><p><strong>Learning Outcomes</strong></p><p>After completing this course, learner will be able to:</p><ul><li>Understand the fundamentals of the National Health Service.</li><li>Understand the roles and responsibilities of a medical secretary.</li><li>Know how to organise schedules and manage appointment systems.</li><li>Gain a clear understanding of the Law, Ethics and Medicine.</li><li>Gain a thorough understanding of the effective filing system in medical offices.</li><li>Familiarise yourself with the concept of patient confidentiality and its dos and don'ts.</li><li>Become skilled at controlling and ordering stocks and supplies.</li><li>Gain in-depth knowledge of Medical Terminology and Clinical Aspects.</li><li>Know the importance of health and safety in the healthcare sector.</li><li>Have a solid understanding of Complementary Medicine</li></ul><p><strong>Why Choose Medical Receptionist &amp; Secretary Course from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Medical Receptionist &amp; Secretary Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing this course.</li></ul><p><strong>**Courses are included in this Medical Receptionist &amp; Secretary Course</strong></p><ol><li><strong>Course 01:</strong> Medical Receptionist &amp; Secretary</li><li><strong>Course 02: </strong>Dealing With Difficult People</li><li><strong>Course 03:</strong> Report Writing Course</li></ol><p><em><strong>***Others Included of Medical Receptionist &amp; Secretary Course</strong></em></p><ul><li><strong>Free</strong> 3 PDF Certificate</li><li>Access to Content - <strong>Lifetime</strong></li><li>Exam Fee - <strong>Totally Free</strong></li><li><strong>Free Retake Exam</strong></li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the course ]</strong></p> <p>Detailed course curriculum of the Medical Receptionist &amp; Secretary Course:</p><p><strong>Module 1: The National Health Service</strong></p><ul><li>History</li><li>Structure of the NHS</li><li>The NHS Plan</li><li>Resource Allocation</li><li>Delivering Care</li><li>Mental Health Services</li><li>Public Health</li><li>The NHS, the Regions and Devolution</li></ul><p><strong>Module 2: Patient (Customer) Care</strong></p><ul><li>The Medical Receptionist</li><li>Putting Patient First</li><li>Complaints Within the Health Service</li><li>The Complaints Procedure</li><li>Patient and Public Involvement</li><li>Patient's Rights</li><li>Access to Health Care</li><li>Total Quality in Medical Practice</li><li>Customer Care: Involving Patients and the Public</li></ul><p><strong>Module 3: Communication</strong></p><ul><li>Report Writing</li><li>Electronic Mail &amp; Mobile Phones: Text Messages</li><li>Telephone Skills</li><li>People Skills - Face to Face</li><li>Meeting</li><li>Performance Review &amp; Counselling</li><li>The Practice Leaflet &amp; Hospital Information Leaflets</li><li>Networking</li></ul><p><strong>Module 4: Law, Ethics and Medicine</strong></p><ul><li>Medical Ethics and Etiquette</li><li>Doctor's Duties</li><li>Patient's Right</li><li>The Regulatory Bodies and Their Role</li><li>Legal Aspects</li><li>Certification</li><li>Health and Safety at Work</li></ul><p><strong>Module 5: Health &amp; Safety in a Clinical Environment</strong></p><ul><li>First Aid at Work</li><li>Hazardous Substances</li><li>The NHS National Patient Safety Agency (NPSA)</li><li>Hepatitis &amp; AIDS</li><li>Fire Precautions</li><li>Clinical Risk Management</li><li>Coping With Aggression &amp; Violence</li></ul><p><strong>Module 6: Practical Reception Skills in General Practice</strong></p><ul><li>Record Keeping and General Administration</li><li>Information Technology</li></ul><p><strong>Module 7: The Hospital Service</strong></p><ul><li>The Patient's Route Through the Hospital</li><li>Outpatient Appointments</li><li>Admissions from the Waiting List</li><li>Accident and Emergency Admissions</li><li>Home From Hospital Support</li><li>Day Cases and Ward Attendees</li><li>Hospital Team</li><li>Clinical Audit</li><li>Star Ratings</li><li>What is a Medical Record?</li><li>Cases Notes</li><li>Master Index</li><li>Filing Room or Records Library</li><li>Medical Records Procedure for Departments</li><li>Retention of Records</li><li>Destruction of Medical Records</li><li>The Role of the Secretary in the Hospital</li></ul><p><strong>Module 8: Private Medicine</strong></p><ul><li>Private Clinic or Hospital</li><li>The Secretary In Private Practice</li></ul><p><strong>Module 9: Forms, Fees and Finances in General Practises</strong></p><ul><li>Contracting</li><li>Finance</li><li>Practice Income</li><li>Scotland</li><li>Wales</li><li>Northern Ireland</li></ul><p><strong>Module 10: Using Information Technology</strong></p><ul><li>Computers in General Practice</li><li>Electronic Medicine</li><li>Computers in Hospitals</li><li>Maintaining Security</li></ul><p><strong>Module 11: Medical Terminology and Clinical Aspects</strong></p><ul><li>Pathology and X-ray Examinations</li><li>Prescribing and Drugs</li><li>Nurse Prescribing</li><li>New Developments in Pharmacy</li></ul><p><strong>Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary</strong></p><ul><li>Audit</li><li>Health Economics and Cost-effective Medicine</li><li>Private Finance Initiative</li><li>Clinical Governance</li><li>National Institute for Clinical Excellence (NICE)</li><li>National Clinical Assessment Service (NCAS)</li><li>National Service Framework (NSF)</li><li>Patient Surveys</li></ul><p><strong>Module 13: Complementary Medicine</strong></p><ul><li>Acupuncture</li><li>Alexander Technique</li><li>Aromatherapy</li><li>Chiropractic</li><li>Homoeopathy</li><li>Hydrotherapy</li><li>Hypnotherapy</li><li>Osteopathy</li><li>Reflexology</li></ul><p>-------------------</p><p><strong>***GIFT Courses:</strong></p><p>-------------------</p><p><strong>***Dealing With Difficult People***</strong></p><ul><li>Module 01: Difficult People and Their Difficult Behaviour</li><li>Module 02: Communicating With Difficult People</li><li>Module 03: Standing Up to Difficult People</li><li>Module 04: A Quick Guide to the Seven Classically Difficult Types</li><li>Module 05: Dealing with Bosses Who Drive You Barmy</li><li>Module 06: Colleagues to Throttle</li><li>Module 07: Dealing With Impossible People</li><li>Module 08: The Temper Tantrum Type</li></ul><p>-------------------</p><p><strong>***Report Writing Course***</strong></p><ul><li>Module 01: Introduction to Report Writing</li><li>Module 02: The Basics of Business Report Writing</li><li>Module 03: The Practical Side of Report Writing (Part-1): Preparation &amp; Planning</li><li>Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information</li><li>Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report</li><li>Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing</li><li>Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report</li><li>Module 08: Developing Research Skills</li><li>Module 09: Developing Creativity &amp; Innovation</li><li>Module 10: Develop Critical Thinking Skills</li><li>Module 11: Interpersonal Skill Development</li></ul><p>------------------</p><p><strong>Assessment Method</strong></p><p>After completing each module of the <strong>Medical Receptionist </strong><strong>&amp; Secretary</strong>, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.</p><p><strong>Certification</strong></p><p>After completing the <strong>MCQ/Assignment</strong> assessment for this <strong> Medical Receptionist </strong><strong>&amp; Secretary</strong> course, you will be entitled to a Certificate of Completion from <strong>Training Tale</strong>. It will act as proof of your extensive professional development. The certificate is in PDF format, which is <strong>completely free</strong> to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Medical Receptionist &amp; Secretary course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are <strong>no specific</strong> requirements for this Medical Receptionist &amp; Secretary course because it does not require any advanced knowledge or skills.</p><p>Students who intend to enrol in this course must meet the following <strong>requirements</strong>:</p><ul><li>Good command of the English language</li><li>Must be vivacious and self-driven</li><li>Basic computer knowledge</li><li>A minimum of 16 years of age is required</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this Medical Receptionist &amp; Secretary, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including -</p><ul><li>Medical Receptionist</li><li>Medical Secretary</li><li>Healthcare Administrator</li><li>GP Receptionist</li><li>Patient Coordinator</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Secretarial & PA

Medical Receptionist

Healthcare Science Assistant

Secretarial & Shorthand

Medical Assistant

Medical Secretary

Medical Receptionist & Secretary

<p>A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This <strong>Medical Receptionist and Secretary Diploma</strong> course will teach you about the medical secretarial profession and the skills needed to do the job successfully.</p><p>This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive <strong>Medical Receptionist and Secretary Diploma</strong> course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry.</p><p><strong>Learning Outcomes</strong></p><p>After completing thiscourse, learner will be able to:</p><ul><li>Understand the fundamentals of the National Health Service.</li><li>Understand the roles and responsibilities of a medical secretary.</li><li>Know how to organise schedules and manage appointment systems.</li><li>Gain a clear understanding of the Law, Ethics and Medicine.</li><li>Gain a thorough understanding of the effective filing system in medical offices.</li><li>Familiarise yourself with the concept of patient confidentiality and its dos and don'ts.</li><li>Become skilled at controlling and ordering stocks and supplies.</li><li>Gain in-depth knowledge of Medical Terminology and Clinical Aspects.</li><li>Know the importance of health and safety in the healthcare sector.</li><li>Have a solid understanding of Complementary Medicine</li></ul><p><strong>Why Choose Medical Receptionist Course from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>This Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing this course.</li></ul><p><strong>**Courses are included in this Medical Receptionist and Secretary Diploma Course</strong></p><ol><li><strong>Course 01:</strong> Medical Receptionist and Secretary Diploma</li><li><strong>Course 02: </strong>Report Writing Course</li><li><strong>Course 03:</strong> Level 4 Time Management Course</li></ol><p><em><strong>***Others Included of Medical Receptionist and Secretary Diploma Course</strong></em></p><ul><li><strong>Free</strong> 3 PDF Certificate</li><li>Access to Content - <strong>Lifetime</strong></li><li>Exam Fee - <strong>Totally Free</strong></li><li><strong>Free Retake Exam</strong></li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the course ]</strong></p> <p>Detailed course curriculum of the Medical Receptionist and Secretary Diploma Course:</p><p><strong>Module 1: The National Health Service</strong></p><ul><li>History</li><li>Structure of the NHS</li><li>The NHS Plan</li><li>Resource Allocation</li><li>Delivering Care</li><li>Mental Health Services</li><li>Public Health</li><li>The NHS, the Regions and Devolution</li></ul><p><strong>Module 2: Patient (Customer) Care</strong></p><ul><li>The Medical Receptionist</li><li>Putting Patient First</li><li>Complaints Within the Health Service</li><li>The Complaints Procedure</li><li>Patient and Public Involvement</li><li>Patient's Rights</li><li>Access to Health Care</li><li>Total Quality in Medical Practice</li><li>Customer Care: Involving Patients and the Public</li></ul><p><strong>Module 3: Communication</strong></p><ul><li>Report Writing</li><li>Electronic Mail &amp; Mobile Phones: Text Messages</li><li>Telephone Skills</li><li>People Skills - Face to Face</li><li>Meeting</li><li>Performance Review &amp; Counselling</li><li>The Practice Leaflet &amp; Hospital Information Leaflets</li><li>Networking</li></ul><p><strong>Module 4: Law, Ethics and Medicine</strong></p><ul><li>Medical Ethics and Etiquette</li><li>Doctor's Duties</li><li>Patient's Right</li><li>The Regulatory Bodies and Their Role</li><li>Legal Aspects</li><li>Certification</li><li>Health and Safety at Work</li></ul><p><strong>Module 5: Health &amp; Safety in a Clinical Environment</strong></p><ul><li>First Aid at Work</li><li>Hazardous Substances</li><li>The NHS National Patient Safety Agency (NPSA)</li><li>Hepatitis &amp; AIDS</li><li>Fire Precautions</li><li>Clinical Risk Management</li><li>Coping With Aggression &amp; Violence</li></ul><p><strong>Module 6: Practical Reception Skills in General Practice</strong></p><ul><li>Record Keeping and General Administration</li><li>Information Technology</li></ul><p><strong>Module 7: The Hospital Service</strong></p><ul><li>The Patient's Route Through the Hospital</li><li>Outpatient Appointments</li><li>Admissions from the Waiting List</li><li>Accident and Emergency Admissions</li><li>Home From Hospital Support</li><li>Day Cases and Ward Attendees</li><li>Hospital Team</li><li>Clinical Audit</li><li>Star Ratings</li><li>What is a Medical Record?</li><li>Cases Notes</li><li>Master Index</li><li>Filing Room or Records Library</li><li>Medical Records Procedure for Departments</li><li>Retention of Records</li><li>Destruction of Medical Records</li><li>The Role of the Secretary in the Hospital</li></ul><p><strong>Module 8: Private Medicine</strong></p><ul><li>Private Clinic or Hospital</li><li>The Secretary In Private Practice</li></ul><p><strong>Module 9: Forms, Fees and Finances in General Practises</strong></p><ul><li>Contracting</li><li>Finance</li><li>Practice Income</li><li>Scotland</li><li>Wales</li><li>Northern Ireland</li></ul><p><strong>Module 10: Using Information Technology</strong></p><ul><li>Computers in General Practice</li><li>Electronic Medicine</li><li>Computers in Hospitals</li><li>Maintaining Security</li></ul><p><strong>Module 11: Medical Terminology and Clinical Aspects</strong></p><ul><li>Pathology and X-ray Examinations</li><li>Prescribing and Drugs</li><li>Nurse Prescribing</li><li>New Developments in Pharmacy</li></ul><p><strong>Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary</strong></p><ul><li>Audit</li><li>Health Economics and Cost-effective Medicine</li><li>Private Finance Initiative</li><li>Clinical Governance</li><li>National Institute for Clinical Excellence (NICE)</li><li>National Clinical Assessment Service (NCAS)</li><li>National Service Framework (NSF)</li><li>Patient Surveys</li></ul><p><strong>Module 13: Complementary Medicine</strong></p><ul><li>Acupuncture</li><li>Alexander Technique</li><li>Aromatherapy</li><li>Chiropractic</li><li>Homoeopathy</li><li>Hydrotherapy</li><li>Hypnotherapy</li><li>Osteopathy</li><li>Reflexology</li></ul><p>-------------------</p><p><strong>***GIFT Courses:</strong></p><p>-------------------</p><p><strong>***Report Writing Course***</strong></p><ul><li>Module 01: Introduction to Report Writing</li><li>Module 02: The Basics of Business Report Writing</li><li>Module 03: The Practical Side of Report Writing (Part-1): Preparation &amp; Planning</li><li>Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information</li><li>Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report</li><li>Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing</li><li>Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report</li><li>Module 08: Developing Research Skills</li><li>Module 09: Developing Creativity &amp; Innovation</li><li>Module 10: Develop Critical Thinking Skills</li><li>Module 11: Interpersonal Skill Development</li></ul><p>-------------------</p><p><strong>***Level 4 Time Management Course***</strong></p><ul><li>Module 1: Basics of Time Management</li><li>Module 2: Prioritise Your Time</li><li>Module 3: Organise Your Time</li><li>Module 4: Using Your Time Efficiently</li><li>Module 5: Time Management in the Workplace</li><li>Module 6: Time Management For Students</li><li>Module 7: Time Management Software</li><li>Module 8: Create a Value-Based Time Management Plan</li></ul><p>------------------</p><p><strong>Assessment Method</strong></p><p>After completing each module of the <strong>Medical Receptionist and Secretary Diploma</strong>, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.</p><p><strong>Certification</strong></p><p>After completing the <strong>MCQ/Assignment</strong> assessment for this <strong> Medical Receptionist and Secretary Diploma</strong> course, you will be entitled to a Certificate of Completion from <strong>Training Tale</strong>. It will act as proof of your extensive professional development. The certificate is in PDF format, which is <strong>completely free</strong> to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Medical Receptionist and Secretary Diploma course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are <strong>no specific</strong> requirements for this Medical Receptionist and Secretary Diploma course because it does not require any advanced knowledge or skills.</p><p>Students who intend to enrol in this Medical Receptionist and Secretary Diploma course must meet the following <strong>requirements</strong>:</p><ul><li>Good command of the English language</li><li>Must be vivacious and self-driven</li><li>Basic computer knowledge</li><li>A minimum of 16 years of age is required</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this Medical Receptionist and Secretary Diploma, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including -</p><ul><li>Medical Receptionist</li><li>Medical Secretary</li><li>Healthcare Administrator</li><li>GP Receptionist</li><li>Patient Coordinator</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Nursing Diploma

Health Sciences Courses (HSC)

Medical Receptionist and Secretary Diploma

<p><strong>Psychology Counselling </strong>is an advanced-level diploma course that analyzes and researches the responsibilities and duties of a professional psychiatrist. Do you have an interest in psychology and counselling? This course covers everything you need to know about this course and making a career out of it. Our expertly designed course is here to solve all of your problems at once. Students can confidently learn all the necessary skills to join the psychology &amp; counselling industry. It is a demanding profession, with the average salary of a Psychologist in the UK around 55,000 GBP. This qualification enables you to pursue a rewarding career in a rapidly growing counselling and psychology sector.</p><p>The Psychology Counselling course was designed by expert instructors, industry-standard to guide you in the right direction and take a step on your career journey. This course is ideal for those who are new to this profession and who want to increase their skills and knowledge. It covers the fundamentals of psychotherapy, as well as how to conduct online sessions.</p><p>Explore the increasingly important role of the professional counselor and psychiatric. Discover why qualified counselors and psychiatrists are in higher demand and start working toward a rewarding profession for life. This bundle Counselling course is an excellent medium if you want to improve your skills and understanding; it is one of the most popular courses.</p><p>Through this Psychology Counselling bundle course, you will gain a complete and informative understanding of Psychology and Counselling. Learn how to assist people in dealing with personal and professional challenges. There are numerous opportunities to work in well-established institutions and companies. Our course will also help you to learn about potential psychotherapy clients and become familiar with the different types of psychotherapy, including Cognitive Behavioural Therapy (CBT). It covers how to conduct the first therapy session and counselling, form positive therapeutic relationships with your clients, and work with families, children, and groups, all with step-by-step instructions.</p><p><strong>Learning Outcomes</strong></p><p>After completing this course, the learner will be able to:</p><ul><li>Gain a thorough understanding of counselling.</li><li>Understand the therapeutic relationship.</li><li>Gain in-depth knowledge about positive psychology.</li><li>Understand psychoanalytic therapy.</li><li>Understand personâCentred therapy.</li><li>Understand Adlerian therapy.</li><li>Understand psychoanalytic therapy.</li><li>Understand Gestalt Therapy &amp; cognitiveâbehaviour therapy.</li><li>Understand family therapy &amp; feminist therapy.</li></ul><p><strong>Why Choose Diploma in <em>Psychology Counselling</em> Course from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Psychology Counselling Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the Psychology Counselling course.</li></ul><p><strong>**Courses are included in this Psychology Counselling Bundle Course</strong></p><ol><li><strong>Course 01: </strong>Psychology Counselling</li><li><strong>Course 02: </strong>Diploma in Nurse Prescribing</li><li><strong>Course 03: </strong>Level 2 Certificate in Understanding Working in the Health Sector</li></ol><p><em><strong>***Others Included of Psychology Counselling Bundle Course</strong></em></p><ul><li><strong>Free </strong><strong>3</strong> PDF Certificate</li><li>Access to Content - <strong>Lifetime</strong></li><li>Exam Fee - <strong>Totally Free</strong></li><li><strong>Unlimited Retake Exam</strong></li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the <em>Psychology Counselling </em></strong><strong>course]</strong></p> <p>This <strong>Psychology Counselling</strong> course can help you improve your reputation. You can tell the difference from the first lesson. This includes all of the teachings that you can easily understand and apply to your abilities. Individuals attempting to make a career in this field of psychology will benefit from this course's understanding of the fundamentals and comprehensive education. Whether you are new to this field or want to improve your skills and have a successful career, our course can help you get there. This course covers all relevant topics.</p><p>We are committed to providing you with the best educational experience possible as one of the leading course providers and most renowned e-learning specialists online. This Psychology Counselling course was created in collaboration with experts and mentors to help you learn quickly and efficiently, at your own pace and ease.</p><p>We leave no stone unturned, and whether you are ready to take this Psychology Counselling course in your career or simply want to improve your current skills, we will assist you every step of the way. When you study for a qualification online, you have complete control over your study schedule; there are no time-consuming classes to attend or long commutes to endure. The skills you learn here could lead to a lifelong career in counselling and psychology by which you can help those who are in need while also feeling proud of your accomplishments.</p><p>Pursue your goals by enrolling in our course now and gain the knowledge, skills, and information you need to advance your career. This course will help you empower yourself with the skills you need to get your ideal job.</p><p>Detailed course curriculum of the Psychology Counselling Course:</p><p><strong>Module 1: Introduction: Toward an Integrative Approach in Counselling</strong></p><ul><li>Introduction</li><li>Historical Background</li><li>Integration I: Counselling in Positive Psychology</li><li>Integration II: Counselling in Multicultural Populations</li></ul><p><strong>Module 2: Therapeutic Relationship: Exploring Clients' Symptoms and Strengths</strong></p><ul><li>What is Positive Empathetic Rapport?</li><li>Understand Clients' Strengths and Characters</li><li>Positive Empathetic Rapport in a Multicultural Context</li></ul><p><strong>Module 3: Powered by Struggles and Strengths</strong></p><ul><li>Current Counselling Theories: Are They Enough?</li><li>What is Missing from the Current Theories?</li><li>Positive Psychology: A New Blood to the Field?</li></ul><p><strong>Module 4: Positive Psychology in Counselling: What is It?</strong></p><ul><li>Definition of Positive Psychology</li><li>Historical Context</li><li>Theoretical Principles</li><li>Limitations of Positive Psychology</li><li>Positive Psychology for Multicultural Population</li></ul><p><strong>Module 5: Psychoanalytic Therapy</strong></p><ul><li>Historical Context</li><li>Theoretical Principles</li><li>An Integration: Positive Psychology and Psychoanalytic Therapy</li><li>Multiculturalism the Integration</li></ul><p><strong>Module 6: Adlerian Therapy</strong></p><ul><li>Historical Context</li><li>View of Human Nature</li><li>Theoretical Principles</li><li>An Integration: Positive Psychology and Adlerian Therapy</li><li>Multiculturalism the Integration</li></ul><p><strong>Module 7: Existential Therapy</strong></p><ul><li>Historical Context</li><li>View of Human Nature</li><li>Theoretical Principles</li><li>An Integration: Positive Psychology and Existential Therapy</li><li>Multiculturalism the Integration</li></ul><p><strong>Module 8: PersonâCentred Therapy</strong></p><ul><li>Historical Context</li><li>View of Human Nature</li><li>Theoretical Principles</li><li>An Integration: Positive Psychology and PersonâCentred Therapy</li><li>Multiculturalism the Integration</li></ul><p><strong>Module 9: Gestalt Therapy</strong></p><ul><li>Historical Context</li><li>View of Human Nature</li><li>Theoretical Principles</li><li>An Integration: Positive Psychology and Gestalt Therapy</li><li>Multiculturalism the Integration</li></ul><p><strong>Module 10: Behaviour Therapy</strong></p><ul><li>Historical Context</li><li>View of Human Nature</li><li>Theoretical Principles</li><li>An Integration: Positive Psychology and Behaviour Therapy</li><li>Multiculturalism the Integration</li></ul><p><strong>Module 11: CognitiveâBehaviour Therapy</strong></p><ul><li>Historical Context</li><li>View of Human Nature</li><li>Theoretical Principles</li><li>An Integration: Positive Psychology and CognitiveâBehaviour Therapy</li><li>Multiculturalism the Integration</li></ul><p><strong>Module 12: Reality Therapy</strong></p><ul><li>Historical Context</li><li>View of Human Nature</li><li>Theoretical Principles</li><li>An Integration: Positive Psychology and Reality Therapy</li><li>Multiculturalism the Integration</li></ul><p><strong>Module 13: Feminist Therapy</strong></p><ul><li>Historical Context</li><li>View of Human Nature</li><li>Theoretical Principles</li><li>An Integration: Positive Psychology and Feminist Therapy</li><li>Multiculturalism the Integration</li></ul><p><strong>Module 14: Family Therapy</strong></p><ul><li>Historical Context</li><li>Theoretical Principles</li><li>An Integration: Positive Psychology and Family Therapy</li><li>Multiculturalism the Integration</li></ul><p>-------------------</p><p><strong>***Other Courses:</strong></p><p>-------------------</p><p><strong>***Diploma in Nurse Prescribing</strong></p><ul><li>Module 01: An Overview of Nurse Prescribing</li><li>Module 02: How to Prescribe Controlled Drugs</li><li>Module 03: Neuropathic Pain in Adults: Pharmacological Management</li><li>Module 04: Coping with Generalised Anxiety Disorder and Panic Disorder in Adults</li><li>Module 05: Diagnosis and Management of Headaches in Over 12s</li><li>Module 06: Understanding Depression in Adults</li><li>Module 07: Palliative Care for Adults</li><li>Module 08: Prescribing Antibiotics in Respiratory Tract Infections</li><li>Module 09: Prescribing and Managing Medicines in Care Homes</li><li>Module 10: Antimicrobial Prescribing for Hospital Acquired Pneumonia</li><li>Module 11: Antimicrobial Prescribing for Acute Prostatitis and Sinusitis</li><li>Module 12: Drug Misuse in Over 16s: Opioid Detoxification</li><li>Module 13: Future Challenges for Nurse Prescribers</li></ul><p>-------------------</p><p><strong>***Level 2 Certificate in Understanding Working in the Health Sector</strong></p><ul><li>Module 01: Understand the Role of the Healthcare Worker</li><li>Module 02: Communication Skills for Working in the Health Sector</li><li>Module 03: Personal Development in the Health Sector</li><li>Module 04: Health, Safety and Security in the Health Sector</li><li>Module 05: Understand Quality Standards in the Health Sector</li><li>Module 06: Equality and Diversity in the Health Sector</li></ul><p>-------------------</p><p><strong>Assessment Method</strong></p><p>After completing each module of the <strong>Psychology Counselling</strong>, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.</p><p><strong>Certification</strong></p><p>After completing the <strong>MCQ/Assignment</strong> assessment for this <strong> Psychology Counselling </strong>course, you will be entitled to a Certificate of Completion from <strong>Training Tale</strong>. It will act as proof of your extensive professional development. The certificate is in PDF format, which is <strong>completely free</strong> to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Psychology Counselling </strong>course is suitable for anyone who wants to start a career as a psychologist or counsellor, as well as professionals who want to test their existing skills and knowledge.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are <strong>no specific</strong> requirements for this <strong>Psychology Counselling</strong> course because it does not require any advanced knowledge or skills.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this <strong>Psychology Counselling</strong> course, candidates may pursue careers such as:</p><ul><li>Operating Own Counselling Practice</li><li>Careers Counsellor or Adviser</li><li>Family and Marriage Counsellor</li><li>Rehabilitation Counsellor</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Clinical Psychology

Psychology Counselling

Centre for Counselling & Psychotherapy Training (CCPT)

Counselling

Christian Counselling

Psychology Counselling Training

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Administration &amp; Reception (Receptionist) Training - Level 3 Office skills Diploma with Free Certificate </strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">According to the UK government&#39;s National Careers Service, there were approximately 2.6 million people employed in different administration as receptionist roles in the UK in 2022. And the average salary for an administrative assistant in the UK is &pound;18,000-&pound;24,000 per year, while a receptionist can expect to earn &pound;15,000-&pound;220,000 per year. Think about these huge opportunities to see yourself in the receptionist position in any office or administration you desire. Keeping this in mind, we have developed this Administration &amp; Reception (Receptionist) Training so that you can take your career one step ahead TODAY.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcomes of Administration &amp; Reception (Receptionist) Office skills Training</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Learn about the responsibilities of a personal assistant &amp; receptionist.</li><li fr-original-style="" style="box-sizing: border-box;">Administrative responsibilities of a receptionist.</li><li fr-original-style="" style="box-sizing: border-box;">Enhancements to business phone abilities.</li><li fr-original-style="" style="box-sizing: border-box;">Represent your supervisor as well as the company.</li><li fr-original-style="" style="box-sizing: border-box;">Investigate proper business behaviour.</li><li fr-original-style="" style="box-sizing: border-box;">Provide excellent customer service.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Additional Gift with this Administration &amp; Reception (Receptionist) Office skills Training</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 01: </strong>Time Management in the Workplace</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">course 02: </strong>Minute Taking (Gift)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 03: </strong>Life Coaching</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Key Features of Administration &amp; Reception (Receptionist) Training:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPD Accredited</strong></li><li fr-original-style="" style="box-sizing: border-box;">Instant PDF certificate for courses</li><li fr-original-style="" style="box-sizing: border-box;">Fully online, interactive Administration &amp; Reception (Receptionist) Training course with audio voiceover</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This Administration &amp; Reception (Receptionist) Training course is intended to provide learners with the information and skills required to flourish their administrative and office skills along with handling reception.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This Administration &amp; Reception (Receptionist) Training is a complete guide to learning everything about office administration, which will also teach you the fundamental duties of a receptionist. So, whether you are working in administration as a receptionist or want to improve your skills to boost your receptionist career, you are highly recommended to take this course.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Administration &amp; Reception (Receptionist) Office skills Training Curriculum</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The detailed curriculum outline of our Administration &amp; Reception (Receptionist) Office skills Training Course is as follows:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 01</strong>: Administration Support Assistant</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 02</strong>: Personal Assistant</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 03</strong>: Administration &amp; Office skills</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 04</strong>: Skills of an Effective Administrator</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 05</strong>: Administration Receptionist Skills</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 06</strong>: Business Telephone Skills for Admin &amp; Receptionist</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 07:</strong> Representing Your Boss and Company</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 08</strong>: Business Etiquette</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 09:</strong> Mail Services and Shipping</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 10</strong>: Travel Arrangements</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 11:</strong> Organising Meetings and Conferences</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 12</strong>: Diary Management and Note-taking</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 13</strong>: Time Management for Admin &amp; Receptionist</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 14</strong>: Record Keeping and Filing Systems</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 15</strong>: Business Writing Skills</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 16</strong>: Organisational Skills</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 17</strong>: Communication Skills</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 18</strong>: Customer Service &amp; Receptionist Skills</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 19</strong>: Effective Planning and Scheduling</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 20</strong>: Invoicing Petty Cash</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certification</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Once you&#39;ve successfully completed your Administration &amp; Reception (Receptionist) Office skills Training course, you will immediately be sent a digital certificate.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Disclaimer:</strong> The CPD approved course is owned by E-Learning<br fr-original-style="" style="box-sizing: border-box;">Solutions Ltd and is distributed under license.</p><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">CPD</div>
    </h2>

                        <div id="cpd" fr-original-style="" style="box-sizing: border-box;">
                            <div fr-original-style="" style="box-sizing: border-box;">
                                <div fr-original-style="" style="box-sizing: border-box;">
                                    <div fr-original-style="" style="box-sizing: border-box;">
                                        40 CPD hours / points
                                    </div>
                                        <div fr-original-style="" style="box-sizing: border-box;">
                                            Accredited by The CPD Certification Service
                                        </div>
                                </div>
                            </div>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This Administration &amp; Reception (Receptionist) Office skills Training is ideal for the following:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Personal Assistant</li><li fr-original-style="" style="box-sizing: border-box;">Executive Personal Assistant</li><li fr-original-style="" style="box-sizing: border-box;">HR Assistant</li><li fr-original-style="" style="box-sizing: border-box;">Administrative Personal Assistant</li><li fr-original-style="" style="box-sizing: border-box;">Medical Receptionist</li><li fr-original-style="" style="box-sizing: border-box;">Office Admin &amp; Receptionist</li></ul>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Requirements</div>
    </h2>

                        <div id="requirements" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learners do not require any prior qualifications to enroll in this Administration &amp; Reception (Receptionist) Training course.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Career path</div>
    </h2>

                        <div id="career_path" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You can explore popular and in-demand careers associated with this Administration &amp; Reception (Receptionist) Training course after completing it. Some job fields you can look into are:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Secretarial Manager</li><li fr-original-style="" style="box-sizing: border-box;">Secretarial Administrator</li><li fr-original-style="" style="box-sizing: border-box;">Admin &amp; Receptionist</li><li fr-original-style="" style="box-sizing: border-box;">Admin Assistant</li></ul>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Certificates</div>
    </h2>

                        <div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">
                                    <h4 fr-original-style="" style="box-sizing: border-box;">4 Hardcopy Certificates</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Hard copy certificate -
            Included
        </p>
            <div fr-original-style="" style="box-sizing: border-box;"> <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is &pound;3.99 each.</p> </div>
        <h4 fr-original-style="" style="box-sizing: border-box;">4 PDF Certificates</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Digital certificate -
            Included
        </p>

                        </div>

Administration

Office Administration

Office Administration & Reception (Receptionist) Skills Training - Level 3 Diploma

<p fr-original-style=" color: rgb(15, 21, 26);" style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" id="isPasted"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Medical Secretary: Medical Secretary Training Online</strong></p><p fr-original-style=" color: rgb(15, 21, 26);" style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;">A medical secretary: medical secretary is responsible for ensuring that a doctor&#39;s office runs smoothly so that patients receive the best possible care. A medical secretary: medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Secretary: Medical Secretary course will teach you about the medical secretarial profession and the skills needed to do the job successfully.</p><p fr-original-style=" color: rgb(15, 21, 26);" style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;">This <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Medical Secretary: Medical Secretary Training</strong> course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary: Medical Secretary Training course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry.</p><p fr-original-style=" color: rgb(15, 21, 26);" style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Special Offers of this Medical Secretary Course</strong></p><ul fr-original-style=" color: rgb(15, 21, 26);" style="color: rgb(15, 21, 26); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">This Medical Secretary Course includes 5 FREE PDF Certificates.</li><li fr-original-style="" style="box-sizing: border-box;">Lifetime access to this Medical Secretary Course</li><li fr-original-style="" style="box-sizing: border-box;">Instant access to this Medical Secretary: Medical Secretary Course</li><li fr-original-style="" style="box-sizing: border-box;">Get FREE Tutor Support from Monday to Friday in this Medical Secretary: Medical Secretary Course</li></ul><p fr-original-style=" color: rgb(15, 21, 26);" style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Courses are included in this Medical Secretary: Medical Secretary Training course</strong></p><ul fr-original-style=" color: rgb(15, 21, 26);" style="color: rgb(15, 21, 26); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 01:&nbsp;</strong>Diploma in Medical Receptionist and Secretary<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 02:&nbsp;</strong>Medical Terminology</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 03:&nbsp;</strong>Executive Secretary &amp; PA Training</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 04:&nbsp;</strong>Office Management and Administration</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 05:</strong> Level 2 Customer Service</li></ul><p fr-original-style=" color: rgb(15, 21, 26);" style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Medical Secretary &amp; Terminology with Executive Secretary &amp; PA Training</strong></p><p fr-original-style=" color: rgb(15, 21, 26);" style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Industry Experts Designed this Medical Secretary: Medical Secretary Training course into 13 detailed modules.</strong></p><p fr-original-style=" color: rgb(15, 21, 26);" style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Detailed course curriculum of the Diploma in Medical Receptionist &amp; Secretary:</strong></p><ul fr-original-style=" color: rgb(15, 21, 26);" style="color: rgb(15, 21, 26); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Module 1: The National Health Service</li><li fr-original-style="" style="box-sizing: border-box;">Module 2: Patient (Customer) Care</li><li fr-original-style="" style="box-sizing: border-box;">Module 3: Communication</li><li fr-original-style="" style="box-sizing: border-box;">Module 4: Law, Ethics and Medicine</li><li fr-original-style="" style="box-sizing: border-box;">Module 5: Health &amp; Safety in a Clinical Environment</li><li fr-original-style="" style="box-sizing: border-box;">Module 6: Practical Reception Skills in General Practice</li><li fr-original-style="" style="box-sizing: border-box;">Module 7: The Hospital Service</li><li fr-original-style="" style="box-sizing: border-box;">Module 8: Private Medicine</li><li fr-original-style="" style="box-sizing: border-box;">Module 9: Forms, Fees and Finances in General Practises</li><li fr-original-style="" style="box-sizing: border-box;">Module 10: Using Information Technology</li><li fr-original-style="" style="box-sizing: border-box;">Module 11: Medical Terminology and Clinical Aspects</li><li fr-original-style="" style="box-sizing: border-box;">Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary</li><li fr-original-style="" style="box-sizing: border-box;">Module 13: Complementary Medicine</li></ul><p fr-original-style=" color: rgb(15, 21, 26);" style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Detailed course curriculum of the Medical Terminology:</strong></p><ul fr-original-style=" color: rgb(15, 21, 26);" style="color: rgb(15, 21, 26); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Module 01: Introduction to Medical Terminology</li><li fr-original-style="" style="box-sizing: border-box;">Module 02: Body Systems Terminology</li><li fr-original-style="" style="box-sizing: border-box;">Module 03: Medical Specialties and Procedures</li><li fr-original-style="" style="box-sizing: border-box;">Module 04: Common Medical Conditions and Diseases</li><li fr-original-style="" style="box-sizing: border-box;">Module 05: Medical Documentation and Communication</li><li fr-original-style="" style="box-sizing: border-box;">Module 06: Pharmacology</li><li fr-original-style="" style="box-sizing: border-box;">Module 07: You Have to Know Other Topics</li></ul><p fr-original-style=" color: rgb(15, 21, 26);" style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Detailed course curriculum of the Executive Secretary &amp; PA Training:</strong></p><ul fr-original-style=" color: rgb(15, 21, 26);" style="color: rgb(15, 21, 26); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Module 1: Personal Assistant Fundamentals</li><li fr-original-style="" style="box-sizing: border-box;">Module 2: Business Telephone Approaches</li><li fr-original-style="" style="box-sizing: border-box;">Module 3: Information regarding shipping and mail services</li><li fr-original-style="" style="box-sizing: border-box;">Module 4: An Overview of Travel Arrangements</li><li fr-original-style="" style="box-sizing: border-box;">Module 5: Outline setting up conferences and meetings</li><li fr-original-style="" style="box-sizing: border-box;">Module 6: Management of time</li><li fr-original-style="" style="box-sizing: border-box;">Module 7: Systems for Record Keeping and Filing</li><li fr-original-style="" style="box-sizing: border-box;">Module 8: Business Writing Techniques</li><li fr-original-style="" style="box-sizing: border-box;">Module 9: Communication Skills</li><li fr-original-style="" style="box-sizing: border-box;">Module 10: Customer Service</li><li fr-original-style="" style="box-sizing: border-box;">Module 11: Basics of Microsoft Office Skills</li></ul><p fr-original-style=" color: rgb(15, 21, 26);" style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Detailed course curriculum of the Office Management and Administration:</strong></p><ul fr-original-style=" color: rgb(15, 21, 26);" style="color: rgb(15, 21, 26); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Module 01: Fundamentals of Office Administration</li><li fr-original-style="" style="box-sizing: border-box;">Module 02:Qualities of an Effective Administrator</li><li fr-original-style="" style="box-sizing: border-box;">Module 03: Information regarding shipping and mail services</li><li fr-original-style="" style="box-sizing: border-box;">Module 04: Ways to create effective plans and schedule</li><li fr-original-style="" style="box-sizing: border-box;">Module 05: Outline setting up conferences and meetings</li><li fr-original-style="" style="box-sizing: border-box;">Module 06: Business Writing Techniques</li><li fr-original-style="" style="box-sizing: border-box;">Module 07: Management of time</li><li fr-original-style="" style="box-sizing: border-box;">Module 08: An Overview of Stress Management</li><li fr-original-style="" style="box-sizing: border-box;">Module 09: Telephone Business Proficiency</li><li fr-original-style="" style="box-sizing: border-box;">Module 10: Communication Techniques</li><li fr-original-style="" style="box-sizing: border-box;">Module 11: Strategies to manage conflicts</li><li fr-original-style="" style="box-sizing: border-box;">Module 12: Business etiquette guidelines</li><li fr-original-style="" style="box-sizing: border-box;">Module 13:Basics of Microsoft Office Skills</li></ul><p fr-original-style=" color: rgb(15, 21, 26);" style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Detailed course curriculum of the Level 2 Customer Service:</strong></p><ul fr-original-style=" color: rgb(15, 21, 26);" style="color: rgb(15, 21, 26); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Module 1: Introduction to Customer Service</li><li fr-original-style="" style="box-sizing: border-box;">Module 2: Understanding the Organisation</li><li fr-original-style="" style="box-sizing: border-box;">Module 3: Prepare to Deliver Excellent Customer Service</li><li fr-original-style="" style="box-sizing: border-box;">Module 4: Communication in the Customer Service Role</li><li fr-original-style="" style="box-sizing: border-box;">Module 5: Understand Customers</li></ul><h2 fr-original-style=" color: rgb(15, 21, 26);" style="color: rgb(15, 21, 26); box-sizing: border-box;">Who is this course for?</h2><div fr-original-style=" color: rgb(15, 21, 26);" style="color: rgb(15, 21, 26); box-sizing: border-box;"><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: var(--text);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Medical Secretary &amp; Terminology with Executive Secretary &amp; PA Training</strong></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: var(--text);">This Medical Secretary: Medical Secretary Training Course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities.</p></div>

Medical Secretary & Medical Terminology with Executive PA & Medical Receptionist

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Boost your skills and skyrocket your career prospects with our <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Customer Service, KYC, CDD &amp; Customer Relationship Management (CRM)</strong> Diploma.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Rapid digital transformation has made customer service, KYC (Know Your Customer), CDD (Customer Due Diligence), and CRM (Customer Relationship Management) essential skills for businesses worldwide. According to studies, 86% of buyers are willing to pay more for better customer service, and 89% of companies compete mainly on customer experience. Our comprehensive diploma course equips you with these sought-after skills across 22 modules. Master the essence of customer service, delve into the intricacies of KYC and AML compliance, and learn to handle customer complaints effectively. You&#39;ll also gain proficiency in crafting compelling business communication and managing optimal energy. Take a step towards ensuring your enterprise&#39;s compliance with international standards and enhance customer relationships for long-term success. This Customer Service, KYC, CDD &amp; CRM course is your pathway to building a robust, compliant, and customer-centric business.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What will make you stand out?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Upon completion of this online Customer Service, KYC, CDD &amp; CRM course, you will gain the following:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">QLS Endorsed </strong>Training.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPD QS Accredited</strong></li><li fr-original-style="" style="box-sizing: border-box;">Lifetime access to the whole collection of learning materials.</li><li fr-original-style="" style="box-sizing: border-box;">The online test with immediate results</li><li fr-original-style="" style="box-sizing: border-box;">You can study and complete the course bundle at your own pace.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Study for the Customer Service, KYC, CDD &amp; CRM course bundle using any <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">internet-connected device,</strong> such as a computer, tablet, or mobile device</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 1: Customer Service, KYC, CDD</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our Customer Service, KYC, CDD course is a comprehensive training program designed to hone your skills in delivering exceptional customer service. The course delves into the core of effective communication, complaint resolution, and building resilience in challenging situations. It also intricately addresses the importance of personal style and energy management at work. Furthermore, this course demystifies complex topics like KYC, CDD, and Anti-Money Laundering processes, clearly understanding these key areas. It emphasises adherence to mandatory industry regulations, aiding you in ensuring robust enterprise-wide compliance.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 2: Customer Relationship Management (CRM) Diploma</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In parallel, the Customer Relationship Management (CRM) course offers a deep dive into CRM fundamentals, strategies, and data analysis. It places significant emphasis on strengthening customer relationships and proactively managing complaints. Additionally, the course guides you through the understanding of CRM databases. It introduces you to the future of CRM, equipping you with the essential skills to excel in any customer-centric role. Together, these courses provide a comprehensive toolkit for anyone looking to excel in customer-focused industries.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Therefore, reinforce your knowledge and furnish your skills by enrolling in our <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">C</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ustomer Service, KYC, CDD &amp; CRM </strong>diploma courses. Take one step closer to achieving your goal.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Quality Licence Scheme Endorsed Certificate of Achievement:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Upon successful completion of the course, you will be eligible to order an original hardcopy certificate of achievement. This prestigious certificate, endorsed by the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Quality Licence Scheme</strong>, will be titled &#39;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Diploma in Customer Service, KYC, &amp; CRM at QLS Level 5</strong>&#39;.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Your certificate will be delivered directly to your home. The pricing scheme for the certificate is as follows:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&pound;109 GBP</strong> for addresses within the UK. Please note that delivery within the UK is free of charge.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Please Note</strong>: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses.</p><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">CPD</div>
    </h2>

                        <div id="cpd" fr-original-style="" style="box-sizing: border-box;">
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                                <div fr-original-style="" style="box-sizing: border-box;">
                                    <div fr-original-style="" style="box-sizing: border-box;">
                                        150 CPD hours / points
                                    </div>
                                        <div fr-original-style="" style="box-sizing: border-box;">
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
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        <div fr-original-style="" style="box-sizing: border-box;">Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">You should enrol in this Customer Service &amp; CRM course bundle if you:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Aspiring and current customer service professionals.</li><li fr-original-style="" style="box-sizing: border-box;">Individuals involved in customer due diligence.</li><li fr-original-style="" style="box-sizing: border-box;">Regulatory compliance officers.</li><li fr-original-style="" style="box-sizing: border-box;">Professionals are seeking improved communication skills.</li><li fr-original-style="" style="box-sizing: border-box;">CRM practitioners.</li><li fr-original-style="" style="box-sizing: border-box;">Anyone interested in customer relationship management.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course bundle is suitable for anyone aspiring to start a career in the relevant field. Also for those who are interested in enrolling in further:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Certificate in Know Your Customer &amp; Customer Due Diligence</li><li fr-original-style="" style="box-sizing: border-box;">Level 1 Award in Customer Service (RQF)</li><li fr-original-style="" style="box-sizing: border-box;">Level 2 Award in Customer Service (RQF)</li><li fr-original-style="" style="box-sizing: border-box;">Level 1 Certificate in Customer Service (RQF)</li><li fr-original-style="" style="box-sizing: border-box;">Level 2 Diploma in Customer Service (RQF)</li><li fr-original-style="" style="box-sizing: border-box;">Level 2 Certificate in Principles of Customer Service (VRQ)</li><li fr-original-style="" style="box-sizing: border-box;">Level 2 Certificate in Principles of Customer Service</li><li fr-original-style="" style="box-sizing: border-box;">Level 2 NVQ Certificate in Customer Service (RQF)</li><li fr-original-style="" style="box-sizing: border-box;">Customer Service Level 4</li><li fr-original-style="" style="box-sizing: border-box;">Level 4 NVQ Diploma in Customer Service (RQF)</li></ul>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Requirements</div>
    </h2>

                        <div id="requirements" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Without any formal requirements, you can delightfully enrol in this effective <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">C</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ustomer Service, KYC, CDD &amp; CRM </strong>course package.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Career path</div>
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                        <div id="career_path" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">By completing this comprehensive, effective </strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">C</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ustomer Service, KYC, CDD &amp; CRM </strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">course, you can pick any one of the following career paths:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Sales and Customer Assistant</li><li fr-original-style="" style="box-sizing: border-box;">Customer Service Manager</li><li fr-original-style="" style="box-sizing: border-box;">Client Service Manager</li><li fr-original-style="" style="box-sizing: border-box;">Customer Success Manager</li><li fr-original-style="" style="box-sizing: border-box;">Customer Service Advisor</li><li fr-original-style="" style="box-sizing: border-box;">CRM Manager</li><li fr-original-style="" style="box-sizing: border-box;">KYC Analyst</li></ul>
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        <div fr-original-style="" style="box-sizing: border-box;">Certificates</div>
    </h2>

                        <div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">
                                 <div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div>
        <h4 fr-original-style="" style="box-sizing: border-box;">CPD Quality Standard Certificate</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Digital certificate -
            &pound;4.99
        </p>
        <h4 fr-original-style="" style="box-sizing: border-box;">Hardcopy Certificate (FREE UK Delivery) </h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Hard copy certificate -
            &pound;9.99
        </p>
            <div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Hardcopy Transcript: &pound;9.99</p></div>

                        </div>

NextGen Learning

Online Course Marketing

Know Your Customer (KYC)

Service Design Courses (SDC)

Customer Relationship Management

CRM (Customer Relationship Management)

Corporate Learning & Development

Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma

Catering Management

Hospitality & Catering

Catering

Hospitality Management

Hotel Management

Restaurant Management

Catering Management Course

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The colour energies are the essential building blocks of team and personal effectiveness, they develop the vital self awareness that makes flexibility possible.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Being flexible is the key to building effective and productive relationships.&nbsp; Adapting your style to connect with the style of your customer will lead to greater rapport.&nbsp; With rapport you can begin to influence your customer.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This virtual workshop has been designed for any group of people who want to learn how to build rapport quickly with lots of customers and other key stakeholders.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our Building Influence &amp; Selling Skills Workshop is an interactive, informative and fun way to begin this journey. We focus on behaviours rather than personality and provide a common language that helps individuals identify how to flex their style and create stronger connections.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How will your team benefit from this workshop? They will:</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Understand individual strengths and potential development needs in this area</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Explore effective sales and influencing techniques for different audiences</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Optimise communication with stakeholders</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Consider how body language as well as written and verbal communication styles can influence this area</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Understand different clients&#39; drivers and blockers</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Learn ways to practically apply these concepts to current situations and clients</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We have worked with thousands of teams and individuals, which statement best describes your team:</p><ul style="list-style-type: disc; box-sizing: border-box;" fr-original-style="list-style-type: disc;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Inexperienced</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Want to develop pitching &amp; presenting skills</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Not hitting targets</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Looking to improve results</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Would benefit from sales skills development</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Influencing others regularly</li></ul><p id="isPasted" style="text-align: left; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: left;">Take advantage of our add-on offers at the checkout and enhance your experience on this workshop.&nbsp; Buy a set of <a href="https://colour-energies.com/colour-energies-building-blocks/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Colour Energies Building Blocks</a> and/or a <a href="https://colour-energies.com/colour-energies-card-game/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Colour Energies Card Game</a> and see how easily you can embed the colour energies in your team.</p><p id="isPasted" style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Act Now! Contact us to bring the world of the colour energies to your team and experience the benefit of a common language that will drive your performance to a higher level.</strong></p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><a href="https://colour-energies.com/" target="_blank" style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(61, 86, 224); border-width: 12px 18px; border-style: solid; border-color: rgb(61, 86, 224); display: inline-block; user-select: auto; box-sizing: border-box; cursor: pointer;" rel="noopener noreferrer" fr-original-style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #3D56E0; border-top: 12px solid #3D56E0; border-bottom: 12px solid #3D56E0; border-right: 18px solid #3D56E0; border-left: 18px solid #3D56E0; display: inline-block;">Get in touch</a></p>

colour-energies.com

Disc

Team Building

Professional Selling Skills (PSS)

Business Leadership

Relationship Building

Insights

Influence Skills

Insights Discovery

The four colour energies will transform your teams ability to influence customers and tailor their approach to different customers preferences.  By building deep rapport and creating trust your customers will strengthen their bond with your organisation.  Watch as your sales and profits exceed your expectations.

The 4 Colour Energies - Building Influence & Selling Skills

Early Bird Offer

Buy a place and get a second place for 50% discount

Buy One place get a second half price

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p>This course is intended for both novice and experienced SharePoint users who wish to make full use of SharePoint Online.</p>Overview<p>#NAME?</p><p>This course delivers the complete site owner story from start to finish in an engaging and practical way to ensure you have the confidence to plan and create new sites or manage your existing sites in SharePoint Online. Your goal is to learn how to make SharePoint online relevant to your team by using a sites functionality to help you share information and collaborate with your colleagues. During the class, you will also learn best practices and ?what not to do? as you watch live, interactive demonstrations and put theory into practice with hands on exercises in SharePoint Online.</p></div><div id="course-pills-2"><h3>1 - An Introduction to SharePoint Online</h3> <ul> <li>Introducing Office 365 and SharePoint</li> <li>Getting started with Office 365</li> <li>The cloud revolution</li> <li>Login to Office 365</li> <li>What is Office 365</li> <li>Using the app launcher</li> <li>What is SharePoint</li> <li>Office 365 settings</li> <li>Introducing Office 365 Groups</li> <li>Delve</li> <li>Ownership and Access</li> <li>OneDrive</li> </ul> <h3>2 - Creating Sites</h3> <ul> <li>Planning your sites</li> <li>Create new subsites</li> <li>The Office 365 tenant</li> <li>Site templates</li> <li>Web addresses</li> <li>Apply a them</li> <li>Site collections</li> <li>Building your navigation</li> <li>Create a new site</li> <li>Delete subsites</li> <li>Team site navigation</li> <li>User interface: classic vs modern</li> <li>Site contents: classic vs modern</li> <li>Where does classic come from?</li> </ul> <h3>3 - Creating and Managing Web Pages</h3> <ul> <li>The types of pages found in SharePoint</li> <li>Classic SharePoint pages</li> <li>Modern SharePoint pages</li> <li>How to use classic team site pages</li> <li>Create news and site pages</li> <li>Review features of publishing sites</li> <li>Web parts</li> <li>Save, publish, share and delete pages</li> <li>Communication sites</li> </ul> <h3>4 - Working with Apps</h3> <ul> <li>An introduction to apps</li> <li>Co-authoring</li> <li>Marketplace apps</li> <li>Check In ? Out</li> <li>Adding apps to a site</li> <li>Edit and view file properties</li> <li>Create and manage columns</li> <li>Quick edit view</li> <li>Public and personal views</li> <li>File commands</li> <li>Managing app settings</li> <li>Copy link and Share</li> <li>Content approval</li> <li>Folders</li> <li>Major and minor versioning</li> <li>The recycle bin</li> <li>Document sets</li> <li>Alerts</li> <li>Working with files in a library</li> <li>OneDrive sync</li> <li>Create, Upload and edit files</li> <li>Working with classic lists</li> </ul> <h3>5 - Building processes with Flow and PowerApps</h3> <ul> <li>What are business processes?</li> <li>Design and publish a Flow</li> <li>Classic tools for designing processes</li> <li>Getting started with PowerApps in SharePoint</li> <li>Design and test a classic workflow</li> <li>Enhance data capture with PowerApps</li> <li>Getting started with Flow in SharePoint</li> <li>Test a Flow and PowerApps enriched list</li> </ul> <h3>6 - Customizing Security</h3> <ul> <li>Office 365 Group access</li> <li>Share a file</li> <li>Updating Office 365 Group Security</li> <li>Remove a user</li> <li>Managing access to SharePoint</li> <li>Customizing SharePoint security</li> <li>New sites private vs public</li> <li>Create permission levels and groups</li> <li>Setup access requests</li> <li>Security inheritance</li> <li>Share a site</li> <li>Security best practices</li> </ul> <h3>7 - Working with Search</h3> <ul> <li>Delve</li> <li>Search tips</li> <li>An introduction to SharePoint search</li> <li>Accessing classic search</li> <li>Search in folders, libraries and sites</li> <li>Promoted results</li> <li>Search results</li> </ul> <h3>8 - Enterprise Content Management</h3> <ul> <li>Managed metadata service</li> <li>Information management policies</li> <li>An introduction to content types</li> <li>The records center</li> <li>Create and manage content type</li> <li>In-place records management</li> <li>Deploy content types</li> <li>The content organizer</li> <li>Using content types in apps</li> <li>Durable links</li> <li>The content type hub</li> </ul></div>

Nexus Human

Online Course Creation

Microsoft Power Apps

Microsoft Sharepoint

Power Apps

Microsoft Power Platform

SharePoint

55215 SharePoint Online Power User

<p data-key="34" id="isPasted" style="color: rgb(97, 97, 97); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(97, 97, 97);"><span data-key="35" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Our STGO Awareness Training</strong></span></p><p data-key="36" style="color: rgb(97, 97, 97); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(97, 97, 97);"><span data-key="37" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">STGO Awareness Training is for drivers and operators who carry abnormal loads and covers the legislation around the carriage of abnormal loads, the rules and regulations relating to all aspects of this as well as the potential difficulties drivers and operators face when carrying this type of cargo.&nbsp;</span></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" id="isPasted" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">STGO Regulations and Compliance:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">In-depth exploration of STGO regulations and legal requirements.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Understanding the specific permits and approvals needed for special transport.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Compliance with weight limits, dimensions, and route restrictions.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><span style="font-family: Arial, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Arial, sans-serif;">►<span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong></span></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Escort Vehicles and Their Role:</strong></span></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Overview of the purpose and responsibilities of escort vehicles in special transport.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Detailed examination of escort vehicle equipment and communication systems.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Techniques for effective coordination between the main transport vehicle and escort vehicles.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><span style="font-family: Arial, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Arial, sans-serif;">►<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong></span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Safe Loading Practices:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Importance of proper vehicle loading for overall safety and compliance.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Load distribution and securing methods to prevent accidents and damage.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Hands-on demonstrations and simulations for safe loading procedures.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><span style="font-family: Arial, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Arial, sans-serif;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">►&nbsp;</strong></span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Route Planning and Risk Management:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Comprehensive understanding of route planning for STGO, considering infrastructure, traffic, and potential obstacles.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Risk assessment and mitigation strategies to ensure safe transportation.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><span style="font-family: Arial, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Arial, sans-serif;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">►&nbsp;</strong></span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Emergency Response and Incident Management:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Training on emergency procedures in case of accidents or unforeseen events.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Development of incident response plans to handle emergencies effectively.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">&nbsp;</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certification and Assessment:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Participants will undergo assessments to evaluate their understanding of the course material.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Successful completion will result in a certification demonstrating competency in STGO awareness, escort vehicle operations, and safe loading practices. This online course is ideal for professionals involved in the transportation industry, logistics, and anyone seeking to enhance their expertise in the safe and legal handling of special transport and goods overseeing. Participants will leave with the knowledge and skills necessary to contribute to the efficient and secure transportation of oversized or special goods.<span data-key="37" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Course delivered Online</span></span></p><p data-key="36" style="color: rgb(97, 97, 97); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(97, 97, 97);"><span data-key="37" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All our courses are 7 hours and count towards your 35 hours CPC Periodic Training.</strong><br fr-original-style="" style="box-sizing: border-box;"></span></p><p data-key="36" style="color: rgb(97, 97, 97); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(97, 97, 97);"><span data-key="37" fr-original-style="" style="box-sizing: border-box;"><span id="isPasted" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course cost includes VAT and CPC upload fee.&nbsp;</strong></span><br fr-original-style="" style="box-sizing: border-box;"></span></p>

Our STGO Awareness Training
STGO Awareness Training is for drivers and operators who carry abnormal loads and covers the legislation around the carriage of abnormal loads, the rules and regulations relating to all aspects of this as well as the potential difficulties drivers and operators face when carrying this type of cargo. 
STGO Regulations and Compliance:
In-depth exploration of STGO regulations and legal requirements.
Understanding the specific permits and approvals needed for special transport.
Compliance with weight limits, dimensions, and route restrictions.
► Escort Vehicles and Their Role:
Overview of the purpose and responsibilities of escort vehicles in special transport.
Detailed examination of escort vehicle equipment and communication systems.
Techniques for effective coordination between the main transport vehicle and escort vehicles.
► Safe Loading Practices:
Importance of proper vehicle loading for overall safety and compliance.
Load distribution and securing methods to prevent accidents and damage.
Hands-on demonstrations and simulations for safe loading procedures.
► Route Planning and Risk Management:
Comprehensive understanding of route planning for STGO, considering infrastructure, traffic, and potential obstacles.
Risk assessment and mitigation strategies to ensure safe transportation.
► Emergency Response and Incident Management:
Training on emergency procedures in case of accidents or unforeseen events.
Development of incident response plans to handle emergencies effectively.
Certification and Assessment:
Participants will undergo assessments to evaluate their understanding of the course material.
Successful completion will result in a certification demonstrating competency in STGO awareness, escort vehicle operations, and safe loading practices. This online course is ideal for professionals involved in the transportation industry, logistics, and anyone seeking to enhance their expertise in the safe and legal handling of special transport and goods overseeing. Participants will leave with the knowledge and skills necessary to contribute to the efficient and secure transportation of oversized or special goods.
Course delivered Online
All our courses are 7 hours and count towards your 35 hours CPC Periodic Training.

Course cost includes VAT and CPC upload fee. 


Total Compliance 

Driving & Vehicles

Compliance & Safety

STGO Awareness/ Escort vehicles & Safe Loading of Vehicles - Online

Reading

Nottingham

Dickson Training Ltd

First Line Management Course

Classroom Course

Online Course

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p><p>For the better part of every day, we are communicating to and with others. Whether it?s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. This workshop will help participants understand the different methods of communication and how to make the most of each of them.</p></div><div id="course-pills-2"><h3>1 - Getting Started</h3> <ul> <li>Icebreaker</li> <li>Housekeeping Items</li> <li>The Parking Lot</li> <li>Workshop Objectives</li> </ul> <h3>2 - The Big Picture</h3> <ul> <li>What is Communication?</li> <li>How Do We Communicate?</li> <li>Other Factors in Communication</li> </ul> <h3>3 - Understanding Communication Barriers</h3> <ul> <li>An Overview of Common Barriers</li> <li>Language Barriers</li> <li>Cultural Barriers</li> <li>Differences in Time and Place</li> </ul> <h3>4 - Paraverbal Communication Skills</h3> <ul> <li>The Power of Pitch</li> <li>The Truth about Tone</li> <li>The Strength of Speed</li> </ul> <h3>5 - Non-Verbal Communication</h3> <ul> <li>Understanding the Mehrabian Study</li> <li>All About Body Language</li> <li>Interpreting Gestures</li> </ul> <h3>6 - Speaking Like a STAR</h3> <ul> <li>S = Situation</li> <li>T = Task</li> <li>A = Action</li> <li>R = Result</li> <li>Summary</li> </ul> <h3>7 - Listening Skills</h3> <ul> <li>Seven Ways to Listen Better Today</li> <li>Understanding Active Listening</li> <li>Sending Good Signals to Others</li> </ul> <h3>8 - Asking Good Questions</h3> <ul> <li>Open Questions</li> <li>Closed Questions</li> <li>Probing Questions</li> </ul> <h3>9 - Appreciative Inquiry</h3> <ul> <li>The Purpose of AI</li> <li>The Four Stages</li> <li>Examples and Case Studies</li> </ul> <h3>10 - Mastering the Art of Conversation</h3> <ul> <li>Level One: Discussing General Topics</li> <li>Level Two: Sharing Ideas and Perspectives</li> <li>Level Three: Sharing Personal Experiences</li> <li>Our Top Networking Tips</li> </ul> <h3>11 - Advanced Communication Skills</h3> <ul> <li>Understanding Precipitating Factors</li> <li>Establishing Common Ground</li> <li>Using ?I? Messages</li> </ul> <h3>12 - Wrapping Up</h3> <ul> <li>Words from the Wise</li> <li>Review of Parking Lot</li> <li>Lessons Learned</li> <li>Completion of Action Plans and Evaluations</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Communication Strategies training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Communication Strategies course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Meeting Skills

Business Communication Skills

Trainers Course

Presentation Skills

Communication Skills

Communication Strategies

Are you tired of frustrating conversations where you can't get your point across properly to people? Do you revert to sending an email rather than picking up the phone? Does the thought of talking to a room full of people fill you with fear? Are you still feeling ‘on the spot’ and overwhelmed by the increasingly complex virtual environment you’re working and communicating in?
The good news is you're not on your own!
This is common amongst many professionals where communication is critical to success.
How would it feel to join or walk into a meeting with the confidence of knowing you can engage everyone immediately? What if you could identify simple ways to adapt your style to communicate more effectively with different people's behaviours? What if this meant better relationships, more collaboration, happier customers and better business?
All you need to know to transform your communication skills can be gained at this engaging and interactive workshop event.

The Hub Events

Attending this programme will give you the knowledge and skills to transform your communication skills immediately, having learnt:

The pros and cons of different communication channels and when best to use them
The power of communicating through words, sound and body language
Why people behave and communicate differently and how to recognise and adapt to their style
What someone's natural behavioural style means when it comes to making decisions
How to increase sales through better and more personalised communication
How to engage better with audiences of all sizes when presenting

How to Communicate with Impact 

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					<div><p><span>Communication is key, especially when working in a team or collaborative environment.</span></p><p><span>The</span><b> Courageous Communication Strategies Course</b><span> explores the key to successful collaboration and team discussions, ideal for line managers and project leaders. You will learn the secret to effective collaboration in groups, how to facilitate team discussion, and foster more engaging interactions, to develop high-quality working relationships.</span></p><p><span>This course will also develop your communication and leadership skills, exploring effective techniques and strategies for leading by example and offering solutions for hard to discuss problems. On completion, you will be able to create a positive collaborative environment in the workplace, and enable productive and engaging team discussions to achieve shared organisational goals.</span></p></div>
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					<div><p>This best selling <strong>Courageous Communication Strategies Course </strong>has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth <strong>Courageous Communication Strategies Course </strong>is suitable for anyone who wants to build their professional skill set and improve their expert knowledge.</p><p>The <strong>Courageous Communication Strategies Course </strong>is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The <strong>Courageous Communication Strategies Course </strong>is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn.</p><p>After successfully completing the<strong> Courageous Communication Strategies Course</strong>, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the <strong>Courageous Communication Strategies Course </strong>will help you stand out from the crowd. You can also validate your certification on our website.</p><p>We know that you are busy and that time is precious, so we have designed the <strong>Courageous Communication Strategies Course </strong>to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. </p><p>Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.</p></div>
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Course Cloud

Courageous Communication Strategies Course

Are you a parent or carer who wants to better understand autism and how it affects your child? 🌟
Join us for a one-hour Introduction to Autism designed specifically for parents and carers, where we’ll dive into the essentials of autism, providing you with the knowledge and tools you need to support your child’s unique journey.💛
What You’ll Learn:
In this engaging and informative session, you will:
Gain a Clear Understanding of Autism 🌱
Learn what autism is, including key characteristics and how it presents in different individuals. We’ll explore the autism spectrum, helping you understand the diverse ways it can present and why no two autistic individuals are exactly alike.
Discover How Autism Affects Your Child 🧠
Understand how autism impacts communication, sensory processing, social interactions, and behaviour. We’ll discuss common challenges and strengths, equipping you with insights to better navigate everyday situations.
Explore Practical Strategies for Support 🛠️
Get practical tips on how to create a supportive environment at home and in social settings. We’ll cover techniques to enhance communication, manage sensory sensitivities, and promote positive interactions, ensuring your child feels understood and valued.
Build Connection with Your Child 💞
Learn how to connect with your child on a deeper level by understanding their world. We’ll discuss the importance of empathy, patience, and adaptability in fostering a loving and supportive relationship.
Who Should Attend:
Parents and carers of newly diagnosed children
Family members looking to understand autism better
Anyone who cares for or works with an autistic child
Why This Webinar is for You:
Autism is a complex and diverse condition, and navigating it as a parent or carer can be overwhelming. This one-hour session is designed to give you a solid foundation of understanding, practical tools, and the confidence to support your child’s development in a way that celebrates their unique strengths. 🌟
Join us and empower yourself with the knowledge you need to make a positive impact on your child’s life. Whether you’re just starting your journey or looking to deepen your understanding, this webinar is the perfect first step.

AUsomeMums

Understanding Autism: Insights for Parent Carers

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	<blockquote><p>Are you still not confident with your communication skills? Do you feel that you still lack the proper communication skills? Do you want to learn more about cooking? Worry no more! This course is designed these needs!</p></blockquote>
<h3><b>Description: </b></h3>
<p><span>Welcome to the Communication Strategies workshop. For the majority of consistently, we are imparting to and with others. Regardless of whether it's the discourse you convey in the meeting room, the level of consideration you give your companion when they are conversing with you, or the look that you provide for the feline, everything implies something. This workshop will enable members to comprehend the diverse techniques for communication and how to benefit as much as possible from each of them. </span></p>
<p><span>Most of the in life is open; nonetheless, communication is significantly more complex than it appears. We should take a looker at the absolute most regular boundaries and how to decrease their effect on communication.<br />
</span></p>
<h3><b>Who is the course for?</b></h3>
<ul>
<li><span>Professionals who work in the communications industry or part of the communications department. Furthermore, it will help the top executive execute and command their subordinates to function well. This will also be helpful to those people who are struggling with communication and expressing their thoughts into actions.</span></li>
<li><span>People who are interested in learning more about communication.</span></li>
</ul>
<h3><b>Entry Requirement:</b></h3>
<ul>
<li><span>This course is available to all learners, of all academic backgrounds. </span></li>
<li><span>Learners should be aged 16 or over to undertake the qualification.</span></li>
<li><span>Good understanding of English language, numeracy and ICT are required to attend this course.</span></li>
</ul>
<h3><strong>Assessment:</strong></h3>
<ul>
<li>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</li>
<li>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</li>
</ul>
<h3><strong>Certification:</strong></h3>
<ul>
<li>After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.</li>
<li>PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days.</li>
</ul>
<h3><strong>Why choose us?</strong></h3>
<ul>
<li>Affordable, engaging &amp; high-quality e-learning study materials;</li>
<li>Tutorial videos/materials from the industry leading experts;</li>
<li>Study in a user-friendly, advanced online learning platform;</li>
<li>Efficient exam systems for the assessment and instant result;</li>
<li>The UK &amp; internationally recognized accredited qualification;</li>
<li>Access to course content on mobile, tablet or desktop from anywhere anytime;</li>
<li>The benefit of career advancement opportunities;</li>
<li>24/7 student support via email.</li>
</ul>
<h3><b>Career Path:</b></h3>
<p><span>This Communication Strategies Course is a useful qualification to possess, and would be beneficial for the following careers:</span></p>
<ul>
<li><span>Account Manager</span></li>
<li><span>Business Development</span></li>
<li><span>Communication Department Head</span></li>
<li><span>Executive Producers</span></li>
<li><span>Facilitators</span></li>
<li><span>Group Account Director</span></li>
<li><span>Leaders</span></li>
<li><span>Marketing Manager</span></li>
<li><span>Public Relations Officer</span></li>
<li><span>Social Media Specialist</span></li>
<li><span>Strategist.</span></li>
</ul>
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					<td colspan="4">Communication Strategies</td>
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					<td><i></i></td>
					<td>Module One - Getting Started</td>
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					<td><span><i></i> 00:15:00</span></td>
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					<td>Module Two - The Big Picture</td>
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					<td><span><i></i> 00:30:00</span></td>
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					<td>Module Three - Understanding Communication Barriers</td>
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					<td><span><i></i> 00:30:00</span></td>
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					<td>Module Four - Paraverbal Communication Skills</td>
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					<td><span><i></i> 00:30:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Module Five - Non-Verbal Communication</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
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					<td><i></i></td>
					<td>Module Six - Speaking Like a STAR</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Module Seven - Listening Skills</td>
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					<td><span><i></i> 00:30:00</span></td>
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								<tr>
					<td><i></i></td>
					<td>Module Eight - Asking Good Questions</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td><i></i></td>
					<td>Module Nine - Appreciative Inquiry</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
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					<td><i></i></td>
					<td>Module Ten - Mastering the Art of Conversation</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td><i></i></td>
					<td>Module Eleven - Advanced Communication Skills</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
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					<td colspan="4">Certificate and Transcript</td>
				</tr>
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					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

John Academy

Business Communication

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			<h4>Overview</h4>		</div>
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							<p><span>By enroling in Courageous Communication Strategies for Lead, you can kickstart your vibrant career and strengthen your profound knowledge. You can learn everything you need to know about the topic.</span></p><p><span>The Courageous Communication Strategies for Lead course includes all of the most recent information to keep you abreast of the employment market and prepare you for your future. The curriculum for this excellent Courageous Communication Strategies for Lead course includes modules at all skill levels, from beginner to expert. You will have the productivity necessary to succeed in your organisation once you have completed our Courageous Communication Strategies for Lead Program.</span></p><p><span>So enrol in our Courageous Communication Strategies for Lead course right away if you're keen to envision yourself in a rewarding career.</span></p>						</div>
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			<h4>Description</h4>		</div>
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							<p><span>Enroling in this Courageous Communication Strategies for Lead course can improve your Courageous Communication Strategies for Lead perspective, regardless of your skill levels in the Courageous Communication Strategies for Lead topics you want to master. If you're already a Courageous Communication Strategies for Lead expert, this peek under the hood will provide you with suggestions for accelerating your learning, including advanced Courageous Communication Strategies for Lead insights that will help you make the most of your time. This Courageous Communication Strategies for Lead course will act as a guide for you if you've ever wished to excel at Courageous Communication Strategies for Lead.</span></p>						</div>
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			<h4>Why Choose Us?</h4>		</div>
				</div>
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										<span>This course is accredited by the CPD Quality Standards.</span>
									</li>
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													</span>
										<span>Lifetime access to the whole collection of the learning materials.</span>
									</li>
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											<span>
													</span>
										<span>Online test with immediate results.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Enroling in the course has no additional cost.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You can study and complete the course at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study for the course using any internet-connected device, such as a computer, tablet, or mobile device.</span>
									</li>
						</ul>
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			<h4>Certificate of Achievement</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<p>Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99.</p>						</div>
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			<h4>Who Is This Course For?</h4>		</div>
				</div>
				</div>
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							<p><span>This Courageous Communication Strategies for Lead course is a great place to start if you're looking to start a new career in Courageous Communication Strategies for Lead field. This training is for anyone interested in gaining in-demand Courageous Communication Strategies for Lead proficiency to help launch a career or their business aptitude. </span></p>						</div>
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			<h4>Requirements</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<p><span>The Courageous Communication Strategies for Lead course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Courageous Communication Strategies for Lead, without any fuss.</span></p>						</div>
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			<h4>Career Path</h4>		</div>
				</div>
				</div>
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							<p><span>This Courageous Communication Strategies for Lead training will assist you develop your Courageous Communication Strategies for Lead ability, establish a personal brand, and present a portfolio of relevant talents. It will help you articulate a  Courageous Communication Strategies for Lead professional story and personalise your path to a new career. Furthermore, developing this Courageous Communication Strategies for Lead skillset can lead to numerous opportunities for high-paying jobs in a variety of fields.</span></p>						</div>
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			<h4>Order Your Certificate</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<div><div><div><div id="1693981461.590199"><div><div><div><div><div><div><div><div><div><div><div>To order CPD Quality Standard Certificate, we kindly invite you to visit the following link:</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>						</div>
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				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table>				<tbody><tr>
					<td colspan="4">Courageous Communication Strategies for Lead</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 1: Overview &amp; Welcome</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 2: Getting the Most out of This Class</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 3: Moving from Control to Collaboration</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 4: The 80|20 Ratio of Facilitating Team Discussion</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 5: Leadership Roles to Balance Team Discussions</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 6: The Secret to Effective Collaboration in Groups</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 7: Balancing Top-Down &amp; Bottom-Up Communication</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 8: Using One-On-One Meetings for Upward Feedback</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 9: Using Super Simple Surveys to Gather Intel</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 10: Using Supervisors' Opinion Reports</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 11: Moving from Secrecy to Transparency</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 12: Using Stories to Communicate Transparently</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 13: Offering Solutions for Hard to Discuss Problems</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 14: How to Apologize &amp; Lead by Example</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 15: Moving from Impersonal to Engaging Interactions</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 16: Creating a Larger In-Group around You</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 17: Forming High-Quality Relationships</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 18: Sparking More Engaging Interactions</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 19: Pulling it All Together</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 20: Closing Message</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Courageous Communication Strategies for Lead</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Order Your Certificate</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificate</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

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