Name: Level 2 & 3 Health & Social Care Certificate & Healthcare Assistant
Price: 12 GBP
Availability: InStock

<p>The Retail Customer Service course is a skills-focused course, designed to provide those working in the retail sector with the knowledge and expertise to deal with customers effectively. It offers complete training and guidance on how to manage different types of customers, deal with challenging situations, use market trends to your advantage, and much more.</p><p>You will also learn how to provide excellent customer service in-person, over the phone and online, using advanced techniques and strategies. This Theoretical training course will also help you to build your confidence and body language skills for managing any customer service responsibility, whether that be advising customers about their purchases or turning upset or angry customers around.</p><p>By the end of the course, you will have an excellent understanding of basic customers needs and customer behaviour, including how to use it to your advantage to secure a sale. You'll also have a whole set of core skills needed to fast track your career, from influencing to problem-solving.</p><p><strong>Learning Outcomes</strong></p><p>By the end of the course, learners will be able to:</p><ul><li>Fully understand the sales process and deal effectively with customers at checkout</li><li>Demonstrate in-depth knowledge of consumer behaviour and customer needs</li><li>Understand the Point-of-Sale (PoS) concept and the different types of POS</li><li>Use body language to their advantage and to deal with difficult customers</li><li>Take advantage of trends to target customers effectively and in the best possible way</li><li>Demonstrate excellent active listening, body language and communication skills</li><li>Identify and address customers' needs, and go the extra mile to satisfy them</li><li>Turn difficult customers around and handle complaints and bad manners effectively</li><li>Deal with at-your-desk requests and use proper telephone etiquette</li><li>Provide electronic customer service and understand internet etiquette rules</li></ul><p><strong>Key Features</strong></p><ul><li>Instant e-certificate and hard copy dispatch by next working day</li><li>Fully online, interactive course with audio voiceover</li><li>Developed by qualified safeguarding professionals</li><li>Self-paced laptop/tablet/smartphone-friendly learning</li><li>24/7 Learning support and assistance</li></ul><p>*** <strong>Additional Gifts</strong> ***</p><ul><li><strong>Free Life Coaching Course</strong></li></ul><p><strong>Course Curriculum</strong></p><p><strong>Module 1: Who We Are and What We Do</strong></p><p>In module one, we will deepen our understanding of what constitutes excellent customer service, with an overview of the role and responsibilities of a customer service provider.</p><p><strong>Module 2: The Sales Process and Dealing with Customers at the Checkout</strong></p><p>In module two, we will gain an in-depth understanding of the point-of-sale concept and the basic requirements for handling the checkout process. It also goes into detail about the personal characteristics required for dealing with this process.</p><p><strong>Module 3: Importance of Consumer Behaviour</strong></p><p>In module three, we will gain an insight into consumer behaviour and how to use it to your advantage as a retail worker. It also covers issues related to consumer behaviour such as out of stock products and labelling.</p><p><strong>Module 4: Taking Trends and Targeting Customers Effectively</strong></p><p>In module four, we will explore consumer trends and strategies for taking advantage of market trends to increase sales. It includes important guidance on how to target customers effectively.</p><p><strong>Module 5: The Importance of Communicating with Customers</strong></p><p>In module five, we will learn about customer communication, exploring advanced techniques and strategies for dealing with unhappy customers, from tone of voice to active listening skills.</p><p><strong>Module 6: Identifying and Addressing Customer Needs</strong></p><p>In module six, we will learn how to identify and address customers' basic needs, with expert tips and advice on how to go the extra mile to ensure a satisfactory shopping experience.</p><p><strong>Module 7: Generating Return Business</strong></p><p>In module seven, we will gain a wide range of communication skills and be trained on how to address complaints, with advanced strategies for turning upset customers around.</p><p><strong>Module 8: In-Person Customer Service</strong></p><p>In module eight, we will develop our understanding of the rules regarding face-to-face customer service. It provides training on how to deal with at-your-desk requests and use body language to your advantage.</p><p><strong>Module 9: Giving Customer Service over the Phone</strong></p><p>In module nine, we will explore the rules for telephone etiquette, taking a look at its key advantages and disadvantages. It also includes tips and tricks for handling different customer service scenarios over the phone.</p><p><strong>Module 10: Providing Electronic Customer Service</strong></p><p>In module ten, we will learn the principles of internet etiquette, with tips on how to eliminate electronic ping-pong. We'll also learn about the benefits and setbacks of electronic customer service.</p><p><strong>Module 11: Recovering Difficult Customers</strong></p><p>In module eleven, we will discover how to de-escalate the situation when dealing with angry customers, and establish some common ground with them. It also includes personal development strategies for dealing with stress and emotions at work.</p><p><strong>Module 12: Understanding When to Escalate</strong></p><p>In this final module, we will learn how to deal with a range of difficult scenarios within a retail environment, including how to deal with vulgarity, insults and physical threats in a professional manner.</p><p><strong>Accreditation</strong></p><p>All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p><p><strong>Assessment</strong></p><p>At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        5 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Retail Customer Service training course is ideal for those who work in retail or aspire to kickstart a career in this sector. It includes Theoretical training for:</p><ul><li>Retail Assistants</li><li>Sales Advisors</li><li>Sales Associates</li><li>Store Managers</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Learners do not require any prior qualifications to enrol on this course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Retail Store Manager - £22-40k/year</li><li>Retail Buyer - £25-50k/year</li><li>Retail Merchandiser - £20-40k/year</li><li>Customer Experience Manager - £30-60k/year</li><li>Customer Service Representative - £18-25k/year</li><li>Sales Associate - £16-25k/year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p> </div>

                        </div>

Training Express

Retail Customer Service - Level 3 Course

General Admission

<p>Are you ready to elevate your career and become a pivotal force in any organisation? Our comprehensive <strong>Human Resources</strong> course is designed to equip you with the essential skills and knowledge to excel in the dynamic and ever-evolving field of (HR) human resources.<br /><br />Our (HR) Human resources course covers a whole array of topics from the legislation in UK recruitment to techniques in negotiation to understanding employee relations and many more.</p><p>And according to <strong>Reed </strong>a <strong>HR advisor</strong> can earn <strong>from £27,000 to £30,000</strong> in a year depending on qualification, experience, location and other factors.</p><p>Don't miss out on this game-changing opportunity to revolutionise your <strong>HR Human Resources career</strong>. Enrol now in our (HR) human resources course today and take the first step towards becoming a true (<strong>HR) human resources superstar!</strong></p><p><strong>Key Features:</strong></p><p>This (HR) Human Resources Course Includes:</p><ul><li>This (HR) Human Resources Course is CPD Certified</li><li>Free Certificate from Reed</li><li>CIQ Approved (HR) Human Resources Course</li><li>Developed by Specialist</li><li>Lifetime Access</li></ul><p><strong>Why Choose Our Course?</strong></p><p>By choosing our<strong> (HR) Human Resources</strong><strong> course </strong>is a smart investment in your professional future. Our (HR) Human Resourcescourse is designed by industry professionals to stay ahead of trends, offering the most current and relevant content. </p><p>This (HR) Human Resources course provides you with the tools and knowledge needed to excel in today's competitive landscape. With flexible learning options and a commitment to your success, our <strong>(HR) Human Resources</strong><strong> course</strong>is the key to unlocking your potential and advancing your professional journey.</p><p><strong>Course Curriculum of (HR) Human Resources Course</strong></p><ul><li><strong>Module 01:</strong> Fundamentals of Human Resources</li><li><strong>Module 02:</strong> Exploration of the Recruitment Industry</li><li><strong>Module 03:</strong> Legislation in UK Recruitment</li><li><strong>Module 04:</strong> Navigating the Recruitment Process</li><li><strong>Module 05:</strong> Techniques in Negotiation</li><li><strong>Module 06:</strong> Key Performance Metrics in Recruitment</li><li><strong>Module 07:</strong> Processes for Employee Training and Development</li><li><strong>Module 08:</strong> Management of Candidate Relationships</li><li><strong>Module 09:</strong> Strategies for Candidate Interviews</li><li><strong>Module 10:</strong> Effective Meeting Management and Feedback</li><li><strong>Module 11:</strong> Performance Appraisal Strategies</li><li><strong>Module 12:</strong> Understanding Employee Relations</li><li><strong>Module 13:</strong> Motivational Approaches and Counselling</li><li><strong>Module 14:</strong> Ensuring Workplace Health and Safety</li><li><strong>Module 15:</strong> Maintaining Employer Records and Statistics</li><li><strong>Module 16:</strong> Handling Conflict in the Workplace</li><li><strong>Module 17:</strong> Employee Termination Processes</li><li><strong>Module 18:</strong> Organisational Efficiency</li><li><strong>Module 19:</strong> Enhancing Communication Skills</li><li><strong>Module 20:</strong> Strategies for Stress Management</li><li><strong>Module 21:</strong> Efficient Time Management</li></ul><p><strong>Learning Outcomes (HR) Human Resources Course:</strong></p><ul><li><p><strong>Understanding HR fundamentals</strong>: Acquire foundational knowledge in (HR) human resources management principles and practices.</p></li><li><p><strong>Mastering recruitment techniques</strong>: Develop skills to navigate (HR) human resources recruitment processes effectively.</p></li><li><p><strong>Ensuring compliance with legislation</strong>: Apply UK recruitment laws and regulations in (HR) human resources practices.</p></li><li><p><strong>Enhancing employee development</strong>: Implement strategies for training and (HR) human resources development programs.</p></li><li><p><strong>Managing workplace dynamics</strong>: Handle employee relations, conflicts, and terminations in (HR) human resources contexts.</p></li><li><p><strong>Improving organizational efficiency</strong>: Utilize performance metrics to optimize (HR) human resources operations and productivity.</p></li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by The CPD Certification Service
                                        </div>
                                </div>
                            </div>
                        </div><li>
                                        <h3>
                                            
                                                (HR) Human Resources Course <span>5:01:05</span>
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                                                    <span>1: Module 01: Fundamentals of Human Resources</span>

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                                                    <span>2: Module 02: Exploration of the Recruitment Industry</span>

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                                                    <span>3: Module 03: Legislation in UK Recruitment</span>

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                                                    <span>4: Module 04: Navigating the Recruitment Process</span>

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                                                    <span>5: Module 05: Techniques in Negotiation</span>

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                                                    <span>6: Module 06: Key Performance Metrics in Recruitment</span>

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                                                    <span>7: Module 07: Processes for Employee Training and Development</span>

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                                                    <span>8: Module 08: Management of Candidate Relationships</span>

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                                                    <span>9: Module 09: Strategies for Candidate Interviews</span>

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                                                    <span>10: Module 10: Effective Meeting Management and Feedback</span>

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                                                    <span>11: Module 11: Performance Appraisal Strategies</span>

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                                                    <span>12: Module 12: Understanding Employee Relations</span>

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                                                    <span>13: Module 13: Motivational Approaches and Counselling</span>

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                                                    <span>14: Module 14: Ensuring Workplace Health and Safety</span>

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                                                    <span>15: Module 15: Maintaining Employer Records and Statistics</span>

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                                                    <span>16: Module 16: Handling Conflict in the Workplace</span>

                                                    <span>07:46</span>

                                                        
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                                                    <span>17: Module 17: Employee Termination Processes</span>

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                                                    <span>18: Module 18: Organisational Efficiency</span>

                                                    <span>17:05</span>

                                                        
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                                                    <span>19: Module 19: Enhancing Communication Skills</span>

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                                                    <span>20: Module 20: Strategies for Stress Management</span>

                                                    <span>09:08</span>

                                                        
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                                                    <span>21: Module 21: Efficient Time Management</span>

                                                    <span>24:53</span>

                                                        
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                                                    <span>22: CPD Certificate - Free</span>

                                                    <span>01:00</span>

                                                                                                                                                                
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                                                    <span>23: Leave A Review</span>

                                                    <span>01:00</span>

                                                                                                                                                                
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                                        </ul>
                                    </li><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>(HR) Human Resources</strong> course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of<strong> (HR) Human Resources</strong>. Moreover, this course is ideal for:</p><ul><li>HR Human resources professionals seeking advanced knowledge and skill refinement.</li><li>Recruitment industry enthusiasts aiming for in-depth understanding and expertise.</li><li>Individuals aspiring to excel in employee relations and performance management.</li><li>Managers and team leaders focusing on efficient (HR) Human resources and recruitment practices.</li><li>Professionals keen on enhancing communication, negotiation, and conflict resolution skills.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no requirements needed to enrol into this <strong>(HR) Human Resources</strong> course. We welcome individuals from all backgrounds and levels of experience to enrol into this <strong>(HR) Human Resources</strong> course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After finishing this (HR) Human Resources course you will have multiple job opportunities waiting for you. Some of the following Job sectors of<strong> (HR) Human Resources</strong> are:</p><ul><li>Recruitment Consultant</li><li>HR Manager</li><li>Employee Relations Specialist</li><li>Training and Development Coordinator</li><li>Workplace Health and Safety Officer</li><li>Conflict Resolution Specialist</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Reed Courses Certificate of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Will be downloadable when all lectures have been completed.</p></div>

                        </div>

Online Training Academy

(HR) Human Resources Course

Level 3 Diploma in Human Resource Management Course

<p>'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this <strong>Negotiation Skills - Level 5</strong> will provide you with a solid foundation to become a confident negotiator and help you develop your skills.</p><p>Negotiation skills can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top.</p><p>This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This course will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time.</p><p><strong>Learning Outcomes</strong></p><p>After completing this <strong>Negotiation Skills - Level 5 </strong>course, the learner will be able to:</p><ul><li>Gain a thorough understanding of the true value of leadership.</li><li>Know how management and leadership are different yet equally important.</li><li>Understand the relationship between employee motivation and performance.</li><li>Master professional-level communication skills.</li><li>Understand the characteristics and qualities of effective negotiation skills.</li><li>Understand feedback gathering and effective employee interview skills.</li><li>Know the difference between delegation and leading by example.</li><li>Know the techniques for developing a high-performance team.</li><li>Gain the confidence to step into a leadership role.</li></ul><p><strong>Why Choose this Course from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Negotiation Skills - Level 5 Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li><strong>Free PDF certificate</strong> as soon as completing the Negotiation Skills - Level 5 course.</li></ul><p><strong>******Courses are included in this Negotiation Skills - Level 5 Course:</strong></p><ul><li><strong>Course 01: </strong>Level 1 Business Management</li><li><strong>Course 02:</strong> Level 3 Business Administration</li></ul><p><strong>******<em>Others included in this Negotiation Skills - Level 5 course:</em><br /></strong></p><ul><li><strong>Free 3 PDF </strong>Certificate</li><li>Access to Content - <strong>Lifetime<br /></strong></li><li>Exam Fee - <strong>Totally Free</strong></li><li><strong>Free Retake</strong> Exam</li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the course ]</strong></p> <p>Detailed course curriculum of the Negotiation Skills - Level 5 Course:</p><p><strong>Module 1: An Overview of Negotiation</strong></p><ul><li>Defining Negotiation</li><li>Different Types of Negotiation</li><li>What is Positional Bargaining?</li><li>What is Principled Negotiation?</li></ul><p><strong>Module 2: How to Prepare For Negotiations</strong></p><ul><li>How to Manage Your Fear</li><li>Personal Preparation</li><li>Establishing Your WATNA and BATNA</li><li>Identify your WAP</li><li>Identifying Your ZOPA</li></ul><p><strong>Module 3: The Process of Negotiation</strong></p><ul><li>Preparation and Planning</li><li>Clarification and Justification</li><li>How to Exchange Information</li><li>The Bargaining Stage</li><li>Conclude and Implement</li></ul><p><strong>Module 4: Ways of Developing Persuasion &amp; Influencing Skills</strong></p><ul><li>Different Steps in the Persuasion Process</li><li>Influencing Skills</li></ul><p><strong>Module 5: Ways of Developing Communication Skills</strong></p><ul><li>Ways of Asking Questions</li><li>Understanding and Using Probing</li><li>What are the Listening Skills?</li><li>Interpretation</li></ul><p><strong>Module 6: How to Develop Active Listening Skills</strong></p><ul><li>Fundamentals of Active Listening</li><li>Communication Process Explained</li></ul><p><strong>Module 7: Comprehending Body Language</strong></p><ul><li>Comprehending Body Language</li><li>Comprehending Facial Expressions</li></ul><p><strong>Module 8: Assertiveness and Self Confidence</strong></p><ul><li>What is Self-Esteem?</li><li>Symptoms of Low Self-Esteem and the Root Causes of It</li><li>How to Improve Self-Esteem</li><li>How to Build Self-Esteem</li></ul><p><strong>Module 9: Managing Anger</strong></p><ul><li>What is Anger?</li><li>Managing Anger and its Dimensions</li><li>The Costs of Anger</li><li>The Anger Process and How It Affects Our Thinking</li></ul><p><strong>Module 10: Managing Stress</strong></p><ul><li>How to Define and Identify Stress</li><li>Manage Stress</li></ul><p><strong>Module 11: Negotiation Tactics to Closing a Better Deal</strong></p><ul><li>Develop Clear Outcomes</li><li>Treat The Other Party With Respect At All Times</li><li>Ask a Lot of Questions</li><li>Ask For What You Want</li><li>Ask or Offer Something of Relative Value, Including Intangibles</li><li>Don't Be the First to Offer to 'Split the Difference'</li><li>Close with Confidence and Clarity</li></ul><p><strong>Module 12: Ways of Overcoming Sales Objections</strong></p><ul><li>How to Overcome Sales Objections?</li><li>Building Credibility</li><li>Observation Skills</li></ul><p>----------------</p><p><strong>***Level 1 Business Management***</strong></p><p>Course Curriculum:</p><ul><li>Module 01: Management and Leadership Explained</li><li>Module 02: How to Manage Resources</li><li>Module 03: Effective Management of Time, Stress and Crises</li></ul><p>----------------</p><p><strong>***Level 3 Business Administration***</strong></p><p>Course Curriculum:</p><ul><li>Module 01: Introduction to Business Administration</li><li>Module 02: Principle of Business</li><li>Module 03: Principles of Business Communication</li><li>Module 04: Principles of Administration</li><li>Module 05: Understand How to Improve Business Performance</li><li>Module 06: Understand Equality, Diversity and Inclusion in the Workplace</li><li>Module 07: Principles of Leadership and Management</li></ul><p>----------------</p><p><strong>Assessment Method</strong></p><p>After completing each module of the <strong>Negotiation Skills - Level 5</strong>, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.</p><p><strong>Certification</strong></p><p>After completing the <strong>MCQ/Assignment</strong> assessment for this <strong> Negotiation Skills - Level 5</strong> course, you will be entitled to a Certificate of Completion from <strong>Training Tale</strong>. It will act as proof of your extensive professional development. The certificate is in PDF format, which is <strong>completely free</strong> to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is suitable for candidates committed to their ongoing professional development. This <strong>Negotiation Skills - Level 5</strong> could prove instrumental in taking that important step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no specific requirements for this <strong>Negotiation Skills - Level 5</strong> course because it does not require any advanced knowledge or skills.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include:</p><ul><li>Team Leader</li><li>Manager</li><li>Controller</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Training Tale

Negotiation Skills

Leadership Skills

Counselling Skills

Business Communication Skills

Negotiation

Management Skills

Negotiation Skills - Level 5

<p>'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this Online Course will provide you with a solid foundation to become a confident negotiator and help you develop your skills.</p><p>Negotiation skills can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top.</p><p>This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This <strong>Negotiation Skills Online Course</strong> will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time.</p><p><strong>Learning Outcomes</strong></p><p>After completing this Course, the learner will be able to:</p><ul><li>Gain a thorough understanding of the true value of leadership.</li><li>Know how management and leadership are different yet equally important.</li><li>Understand the relationship between employee motivation and performance.</li><li>Master professional-level communication skills.</li><li>Understand the characteristics and qualities of effective negotiation skills.</li><li>Understand feedback gathering and effective employee interview skills.</li><li>Know the difference between delegation and leading by example.</li><li>Know the techniques for developing a high-performance team.</li><li>Gain the confidence to step into a leadership role.</li></ul><p><strong>Why Choose this Course from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Negotiation Skills Online Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li><strong>Free PDF certificate</strong> as soon as completing the Negotiation Skills Online Course.</li></ul><p><strong>******Courses are included in this Online Bundle Course:</strong></p><ul><li><strong>Course 01: </strong>Negotiation Skills Online Course</li><li><strong>Course 02:</strong> Level 2 Diploma in Business Administration</li><li><strong>Course 03:</strong> Level 2 Certificate in Business Management<strong><br /></strong></li></ul><p><strong>******<em>Others included in this Negotiation Skills Online bundle course:</em><br /></strong></p><ul><li><strong>Free 3 PDF </strong>Certificate</li><li>Access to Content - <strong>Lifetime<br /></strong></li><li>Exam Fee - <strong>Totally Free</strong></li><li><strong>Free Retake</strong> Exam</li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the course ]</strong></p> <p>Detailed course curriculum of the Negotiation Skills Online Course:</p><p><strong>Module 1: An Overview of Negotiation</strong></p><ul><li>Defining Negotiation</li><li>Different Types of Negotiation</li><li>What is Positional Bargaining?</li><li>What is Principled Negotiation?</li></ul><p><strong>Module 2: How to Prepare For Negotiations</strong></p><ul><li>How to Manage Your Fear</li><li>Personal Preparation</li><li>Establishing Your WATNA and BATNA</li><li>Identify your WAP</li><li>Identifying Your ZOPA</li></ul><p><strong>Module 3: The Process of Negotiation</strong></p><ul><li>Preparation and Planning</li><li>Clarification and Justification</li><li>How to Exchange Information</li><li>The Bargaining Stage</li><li>Conclude and Implement</li></ul><p><strong>Module 4: Ways of Developing Persuasion &amp; Influencing Skills</strong></p><ul><li>Different Steps in the Persuasion Process</li><li>Influencing Skills</li></ul><p><strong>Module 5: Ways of Developing Communication Skills</strong></p><ul><li>Ways of Asking Questions</li><li>Understanding and Using Probing</li><li>What are the Listening Skills?</li><li>Interpretation</li></ul><p><strong>Module 6: How to Develop Active Listening Skills</strong></p><ul><li>Fundamentals of Active Listening</li><li>Communication Process Explained</li></ul><p><strong>Module 7: Comprehending Body Language</strong></p><ul><li>Comprehending Body Language</li><li>Comprehending Facial Expressions</li></ul><p><strong>Module 8: Assertiveness and Self Confidence</strong></p><ul><li>What is Self-Esteem?</li><li>Symptoms of Low Self-Esteem and the Root Causes of It</li><li>How to Improve Self-Esteem</li><li>How to Build Self-Esteem</li></ul><p><strong>Module 9: Managing Anger</strong></p><ul><li>What is Anger?</li><li>Managing Anger and its Dimensions</li><li>The Costs of Anger</li><li>The Anger Process and How It Affects Our Thinking</li></ul><p><strong>Module 10: Managing Stress</strong></p><ul><li>How to Define and Identify Stress</li><li>Manage Stress</li></ul><p><strong>Module 11: Negotiation Tactics to Closing a Better Deal</strong></p><ul><li>Develop Clear Outcomes</li><li>Treat The Other Party With Respect At All Times</li><li>Ask a Lot of Questions</li><li>Ask For What You Want</li><li>Ask or Offer Something of Relative Value, Including Intangibles</li><li>Don't Be the First to Offer to 'Split the Difference'</li><li>Close with Confidence and Clarity</li></ul><p><strong>Module 12: Ways of Overcoming Sales Objections</strong></p><ul><li>How to Overcome Sales Objections?</li><li>Building Credibility</li><li>Observation Skills</li></ul><p><strong>Assessment Method</strong></p><p>After completing each module of the <strong>Negotiation Skills Online Course</strong>, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.</p><p><strong>Certification</strong></p><p>After completing the <strong>MCQ/Assignment</strong> assessment for this <strong> Negotiation Skills Online Course</strong>, you will be entitled to a Certificate of Completion from <strong>Training Tale</strong>. It will act as proof of your extensive professional development. The certificate is in PDF format, which is <strong>completely free</strong> to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is suitable for candidates committed to their ongoing professional development. This <strong>Negotiation Skills Online Course</strong> could prove instrumental in taking that important step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no specific requirements for this <strong>Negotiation Skills Online Course</strong> course because it does not require any advanced knowledge or skills.</p><p>Students who intend to enrol in this <strong>Negotiation Skills Online Course</strong> course must meet the following requirements:</p><ul><li>Good command of the English language</li><li>Must be vivacious and self-driven</li><li>Basic computer knowledge</li><li>A minimum of 16 years of age is required</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include:</p><ul><li>Team Leader</li><li>Manager</li><li>Controller</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Online Course Marketing

Negotiation Skills Online Course

<p>'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this course will provide you with a solid foundation to become a confident negotiator and help you develop your skills.</p><p>Negotiation skills can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top.</p><p>This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This <strong>Level 5 Negotiation Skills Training</strong> will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time.</p><p><strong>Learning Outcomes</strong></p><p>After completing thiscourse, the learner will be able to:</p><ul><li>Gain a thorough understanding of the true value of leadership.</li><li>Know how management and leadership are different yet equally important.</li><li>Understand the relationship between employee motivation and performance.</li><li>Master professional-level communication skills.</li><li>Understand the characteristics and qualities of effective negotiation skills.</li><li>Understand feedback gathering and effective employee interview skills.</li><li>Know the difference between delegation and leading by example.</li><li>Know the techniques for developing a high-performance team.</li><li>Gain the confidence to step into a leadership role.</li></ul><p><strong>Why Choose Level 5 Negotiation Skills Training Course from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Level 5 Negotiation Skills Training Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li><strong>Free PDF certificate</strong> as soon as completing the Level 5 Negotiation Skills Training course.</li></ul><p><strong>******Courses are included in this Level 5 Negotiation Skills Training Course:</strong></p><ul><li><strong>Course 01: </strong>Level 1 Business Management</li><li><strong>Course 02:</strong> Level 3 Business Administration</li></ul><p><strong>******<em>Others included in this Level 5 Negotiation Skills Training course:</em><br /></strong></p><ul><li><strong>Free 3 PDF </strong>Certificate</li><li>Access to Content - <strong>Lifetime<br /></strong></li><li>Exam Fee - <strong>Totally Free</strong></li><li><strong>Free Retake</strong> Exam</li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the course ]</strong></p> <p>Detailed course curriculum of the Level 5 Negotiation Skills Training Course:</p><p><strong>Module 1: An Overview of Negotiation</strong></p><ul><li>Defining Negotiation</li><li>Different Types of Negotiation</li><li>What is Positional Bargaining?</li><li>What is Principled Negotiation?</li></ul><p><strong>Module 2: How to Prepare For Negotiations</strong></p><ul><li>How to Manage Your Fear</li><li>Personal Preparation</li><li>Establishing Your WATNA and BATNA</li><li>Identify your WAP</li><li>Identifying Your ZOPA</li></ul><p><strong>Module 3: The Process of Negotiation</strong></p><ul><li>Preparation and Planning</li><li>Clarification and Justification</li><li>How to Exchange Information</li><li>The Bargaining Stage</li><li>Conclude and Implement</li></ul><p><strong>Module 4: Ways of Developing Persuasion &amp; Influencing Skills</strong></p><ul><li>Different Steps in the Persuasion Process</li><li>Influencing Skills</li></ul><p><strong>Module 5: Ways of Developing Communication Skills</strong></p><ul><li>Ways of Asking Questions</li><li>Understanding and Using Probing</li><li>What are the Listening Skills?</li><li>Interpretation</li></ul><p><strong>Module 6: How to Develop Active Listening Skills</strong></p><ul><li>Fundamentals of Active Listening</li><li>Communication Process Explained</li></ul><p><strong>Module 7: Comprehending Body Language</strong></p><ul><li>Comprehending Body Language</li><li>Comprehending Facial Expressions</li></ul><p><strong>Module 8: Assertiveness and Self Confidence</strong></p><ul><li>What is Self-Esteem?</li><li>Symptoms of Low Self-Esteem and the Root Causes of It</li><li>How to Improve Self-Esteem</li><li>How to Build Self-Esteem</li></ul><p><strong>Module 9: Managing Anger</strong></p><ul><li>What is Anger?</li><li>Managing Anger and its Dimensions</li><li>The Costs of Anger</li><li>The Anger Process and How It Affects Our Thinking</li></ul><p><strong>Module 10: Managing Stress</strong></p><ul><li>How to Define and Identify Stress</li><li>Manage Stress</li></ul><p><strong>Module 11: Negotiation Tactics to Closing a Better Deal</strong></p><ul><li>Develop Clear Outcomes</li><li>Treat The Other Party With Respect At All Times</li><li>Ask a Lot of Questions</li><li>Ask For What You Want</li><li>Ask or Offer Something of Relative Value, Including Intangibles</li><li>Don't Be the First to Offer to 'Split the Difference'</li><li>Close with Confidence and Clarity</li></ul><p><strong>Module 12: Ways of Overcoming Sales Objections</strong></p><ul><li>How to Overcome Sales Objections?</li><li>Building Credibility</li><li>Observation Skills</li></ul><p><strong>Assessment Method</strong></p><p>After completing each module of the <strong>Level 5 Negotiation</strong><strong> Skills Training</strong>, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.</p><p><strong>Certification</strong></p><p>After completing the <strong>MCQ/Assignment</strong> assessment for this <strong> Level 5 Negotiation</strong><strong> Skills Training</strong> course, you will be entitled to a Certificate of Completion from <strong>Training Tale</strong>. It will act as proof of your extensive professional development. The certificate is in PDF format, which is <strong>completely free</strong> to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is suitable for candidates committed to their ongoing professional development. This <strong>Level 5 Negotiation</strong><strong> Skills Training</strong> could prove instrumental in taking that important step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no specific requirements for this course because it does not require any advanced knowledge or skills.</p><p>Students who intend to enrol in this course must meet the following requirements:</p><ul><li>Good command of the English language</li><li>Must be vivacious and self-driven</li><li>Basic computer knowledge</li><li>A minimum of 16 years of age is required</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include:</p><ul><li>Team Leader</li><li>Manager</li><li>Controller</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Level 5 Negotiation Skills Training

<p>'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this <strong>Level 5 Negotiation Skills</strong> will provide you with a solid foundation to become a confident negotiator and help you develop your skills.</p><p>Negotiation skills can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top.</p><p>This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This <strong>Level 5 Negotiation Skills</strong> will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time.</p><p><strong>Learning Outcomes</strong></p><p>After completing this <strong>Level 5 Negotiation Skills </strong>course, the learner will be able to:</p><ul><li>Gain a thorough understanding of the true value of leadership.</li><li>Know how management and leadership are different yet equally important.</li><li>Understand the relationship between employee motivation and performance.</li><li>Master professional-level communication skills.</li><li>Understand the characteristics and qualities of effective negotiation skills.</li><li>Understand feedback gathering and effective employee interview skills.</li><li>Know the difference between delegation and leading by example.</li><li>Know the techniques for developing a high-performance team.</li><li>Gain the confidence to step into a leadership role.</li></ul><p><strong>Why Choose Level 5 Negotiation Skills Course from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Level 5 Negotiation Skills Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li><strong>Free PDF certificate</strong> as soon as completing the Level 5 Negotiation Skills course.</li></ul><p><strong>******Courses are included in this Bundle Course:</strong></p><ul><li><strong>Course 01:</strong> Level 5 Negotiation Skills</li><li><strong>Course 02:</strong> Creating a Business Start-Up</li><li><strong>Course 03:</strong> Level 2 Certificate in Business Management</li><li><strong>Course 04:</strong> Level 2 Diploma in Business Administration<strong><br /></strong></li></ul><p><strong>******<em>Others included in this Level 5 Negotiation Skills bundle course:</em><br /></strong></p><ul><li><strong>Free 4 PDF </strong>Certificate</li><li>Access to Content - <strong>Lifetime<br /></strong></li><li>Exam Fee - <strong>Totally Free</strong></li><li><strong>Free Retake</strong> Exam</li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the course ]</strong></p> <p>Detailed course curriculum of this Course:</p><p><strong>Module 1: An Overview of Negotiation</strong></p><ul><li>Defining Negotiation</li><li>Different Types of Negotiation</li><li>What is Positional Bargaining?</li><li>What is Principled Negotiation?</li></ul><p><strong>Module 2: How to Prepare For Negotiations</strong></p><ul><li>How to Manage Your Fear</li><li>Personal Preparation</li><li>Establishing Your WATNA and BATNA</li><li>Identify your WAP</li><li>Identifying Your ZOPA</li></ul><p><strong>Module 3: The Process of Negotiation</strong></p><ul><li>Preparation and Planning</li><li>Clarification and Justification</li><li>How to Exchange Information</li><li>The Bargaining Stage</li><li>Conclude and Implement</li></ul><p><strong>Module 4: Ways of Developing Persuasion &amp; Influencing Skills</strong></p><ul><li>Different Steps in the Persuasion Process</li><li>Influencing Skills</li></ul><p><strong>Module 5: Ways of Developing Communication Skills</strong></p><ul><li>Ways of Asking Questions</li><li>Understanding and Using Probing</li><li>What are the Listening Skills?</li><li>Interpretation</li></ul><p><strong>Module 6: How to Develop Active Listening Skills</strong></p><ul><li>Fundamentals of Active Listening</li><li>Communication Process Explained</li></ul><p><strong>Module 7: Comprehending Body Language</strong></p><ul><li>Comprehending Body Language</li><li>Comprehending Facial Expressions</li></ul><p><strong>Module 8: Assertiveness and Self Confidence</strong></p><ul><li>What is Self-Esteem?</li><li>Symptoms of Low Self-Esteem and the Root Causes of It</li><li>How to Improve Self-Esteem</li><li>How to Build Self-Esteem</li></ul><p><strong>Module 9: Managing Anger</strong></p><ul><li>What is Anger?</li><li>Managing Anger and its Dimensions</li><li>The Costs of Anger</li><li>The Anger Process and How It Affects Our Thinking</li></ul><p><strong>Module 10: Managing Stress</strong></p><ul><li>How to Define and Identify Stress</li><li>Manage Stress</li></ul><p><strong>Module 11: Negotiation Tactics to Closing a Better Deal</strong></p><ul><li>Develop Clear Outcomes</li><li>Treat The Other Party With Respect At All Times</li><li>Ask a Lot of Questions</li><li>Ask For What You Want</li><li>Ask or Offer Something of Relative Value, Including Intangibles</li><li>Don't Be the First to Offer to 'Split the Difference'</li><li>Close with Confidence and Clarity</li></ul><p><strong>Module 12: Ways of Overcoming Sales Objections</strong></p><ul><li>How to Overcome Sales Objections?</li><li>Building Credibility</li><li>Observation Skills</li></ul><p>----------------</p><p><strong>***Creating a Business Start-Up***</strong></p><p>Course Curriculum:</p><ul><li>Module 01: Fundamental Steps for a Business Start-up</li><li>Module 02: Strategic Thinking about New Business</li><li>Module 03: The Best Business Ideas for You</li><li>Module 04: Developing a Start-up Business Plan</li></ul><p>----------------</p><p><strong>***Level 2 Certificate in Business Management***</strong></p><p>Course Curriculum:</p><ul><li>Module 01: An Overview of Business Management</li><li>Module 02: Fundamental Concepts of Human Resource Management</li><li>Module 03: Fundamental Concepts of Customers Relationship Management</li><li>Module 04: Fundamental Concepts of Performance Management</li><li>Module 05: Fundamental Concepts of Risk Management</li></ul><p>----------------</p><p><strong>***Level 2 Diploma in Business Administration***</strong></p><p>Course Curriculum:</p><ul><li>Module 01: Communication in a Business Environment</li><li>Module 02: Principles of Providing Administrative Services</li><li>Module 03: Principles of Business Document Production and Information Management</li><li>Module 04: Understand Employer Organisations</li><li>Module 05: Manage Personal Performance and Development</li><li>Module 06: Develop Working Relationships with Colleagues</li><li>Module 07: Manage Diary Systems</li><li>Module 08: Produce Business Documents</li><li>Module 09: Health and Safety in a Business Environment</li><li>Module 10: Handle Mail</li><li>Module 11: Principles of Digital Marketing</li><li>Module 12: Administer Finance</li><li>Module 13: Understand Working in a Customer Service Environment</li><li>Module 14: Principles of Team Leading</li><li>Module 15: Principles of Equality and Diversity in the Workplace</li><li>Module 16: Exploring Social Media</li><li>Module 17: Understand the Safe Use of Online and Social Media Platforms</li></ul><p>----------------</p><p><strong>Assessment Method</strong></p><p>After completing each module of the <strong>Level 5 Negotiation Skills</strong>, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.</p><p><strong>Certification</strong></p><p>After completing the <strong>MCQ/Assignment</strong> assessment for this <strong> Level 5 Negotiation Skills</strong> course, you will be entitled to a Certificate of Completion from <strong>Training Tale</strong>. It will act as proof of your extensive professional development. The certificate is in PDF format, which is <strong>completely free</strong> to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is suitable for candidates committed to their ongoing professional development. This <strong>Level 5 Negotiation Skills</strong> could prove instrumental in taking that important step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no specific requirements for this course because it does not require any advanced knowledge or skills.</p><p>Students who intend to enrol in this <strong>Level 5 Negotiation Skills</strong> course must meet the following requirements:</p><ul><li>Good command of the English language</li><li>Must be vivacious and self-driven</li><li>Basic computer knowledge</li><li>A minimum of 16 years of age is required</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include:</p><ul><li>Team Leader</li><li>Manager</li><li>Controller</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Level 5 Negotiation Skills

<p>This unique <strong>Facilities Management</strong> offers a thorough introduction to one of the world's most in-demand specialized professions. Learn about the operations and goals of facilities management at an advanced level, gaining the skills and information you will need to pursue a fulfilling career for the rest of your life. The course content teaches numerous interconnected disciplines that create facilities management, with no prior knowledge or expertise required.</p><p>This course ensures that an organization has the resources and infrastructure to fulfil its tasks successfully and efficiently, both in the public and private sectors. The Facilities Manager is in charge of everything from building maintenance and renovations to contract management, security, and sustainability. <em>Facilities Management</em> is a dynamic and demanding field, which can also be quite rewarding for successful candidates.</p><p>To operate as a successful organization, a business model requires effective facilities management. By taking this <strong>Facilities Management</strong> course and taking the required measures, you can gain the skills needed to manage a high-performing facility.</p><p><strong>Learning Outcomes</strong></p><p>After completing this course, you will be able to:</p><ul><li>Learn everything there is to know about facility management.</li><li>Establish the significance of facility management.</li><li>Investigate facility management strategies.</li><li>Create a long-term project planning strategy.</li><li>Learn how to manage space and services.</li><li>Learn the fundamentals of risk management, change management, and human resource management.</li><li>Recognize the UK's facilities management rules and regulations<strong>.</strong></li></ul><p><strong>Why Choose Management : Facilities Management Course from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>This Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li><strong>Free PDF certificate</strong> as soon as completing the course.</li></ul><p><strong>***Courses are included in this Bundle Course</strong></p><ul><li><strong>Course 01: </strong>Management : Facilities Management</li><li><strong>Course 02: </strong>Level 5 Negotiation Skills Course</li><li><strong>Course 03: </strong>Level 7 Diploma in Operations Management<strong><br /></strong></li></ul><p><strong>***Other Benefits of this Bundle Course</strong></p><ul><li><strong>3</strong> PDF Certificate <strong>Free</strong></li><li>Access to Content - <strong>Lifetime</strong></li><li>Exam Fee - <strong>Totally Free</strong></li><li><strong>Free Retake Exam</strong></li><li>Expert Tutor Support</li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the course ]</strong></p> <p><strong>***Management : Facilities Management***</strong></p><p>Detailed course curriculum</p><p><strong>Module 01: Introduction to Facilities Management</strong></p><ul><li>The Origins of Facilities Management (FM)</li><li>Definitions of Facilities Management</li><li>Functions of Facilities Managers</li><li>The Facility Management Life Cycle</li></ul><p><strong>Module 02: Developing a Strategy for Facilities Management</strong></p><ul><li>Introduction</li><li>Developing a Facilities Management Strategy</li><li>Strategic Analysis of Facilities Requirements</li><li>Developing Solutions</li><li>Strategy Implementation</li></ul><p><strong>Module 03: Facilities Planning</strong></p><ul><li>Real Estate Management</li><li>Space Management</li><li>Design Briefing</li><li>Post-occupancy Evaluations</li><li>Real Estate Options</li><li>Totally Serviced Workplaces</li></ul><p><strong>Module 04: Managing Office WorkSpace</strong></p><ul><li>Introduction</li><li>Space and Service Management</li><li>Design of the Workplace</li><li>Workspace Remodelling to Optimise Performance</li><li>Workplace Effectiveness</li><li>Workplace Security</li><li>Power Security</li></ul><p><strong>Module 05: Vendor Management &amp; Outsourcing</strong></p><ul><li>Service Providers and Suppliers</li><li>Types of Relationship</li><li>What Kind of Relationship is Needed?</li><li>Contractual Arrangements and Partnering</li><li>Gain-sharing</li><li>Continual Improvement</li></ul><p><strong>Module 06: Managing Change</strong></p><ul><li>Change in an Organisational Setting</li><li>Communicating Change</li><li>Responsibilities of Those Managing Change</li><li>Resolving cultural Conflict</li></ul><p><strong>Module 07: Managing Human Resources</strong></p><ul><li>Appropriate Management Structure</li><li>Employment Obligations</li><li>Functions, Job Descriptions and Skills</li><li>Performance Appraisal</li></ul><p><strong>Module 08: Managing Risk</strong></p><ul><li>Definition of Risk</li><li>Types of Risks</li><li>Impact of Risk on Organisation</li><li>Principles and Aims of Risk Management</li><li>Risk Management Standards</li><li>Risk Control Techniques</li></ul><p><strong>Module 09: Facilities Management Service Providers</strong></p><ul><li>Preliminary Approach</li><li>Managing Agent</li><li>Managing Contractor</li><li>Managed Budget</li><li>Total Facilities Management</li><li>Determining the Best Approach</li></ul><p><strong>Module 10: Managing Specialist Services</strong></p><ul><li>ICT Services</li><li>Health Care Services</li><li>Security and Protection Services</li><li>Custodial Services</li><li>Professional Services</li><li>Risks, Insurance and Indemnities</li></ul><p><strong>Module 11: Public-Private Partnerships and Facilities Management</strong></p><ul><li>Public-private Partnerships (PPPs)</li><li>Procurement and Contractual Approach</li><li>Main types of Service Provided</li><li>Payment Mechanisms</li><li>Facilities Management and Private Sector Participation</li><li>Relevance and Benefits of Private Investment and Partnership</li><li>Problems with Private Investment and Partnership</li></ul><p><strong>Module 12: Health, Safety, Environment and UK Law</strong></p><ul><li>Sustainability and Environmental Issues</li><li>Relevant Legislation</li><li>General Policy</li><li>Corporate Social Responsibility</li><li>Organisation and Administration</li><li>Workers' Rights</li><li>Disability Discrimination</li><li>Safety Rules and Practice</li></ul><p>-------------------------</p><p><strong>***Level 5 Negotiation Skills Course***</strong></p><ul><li>Module 01: An Overview of Negotiation</li><li>Module 02: How to Prepare For Negotiations</li><li>Module 03: The Process of Negotiation</li><li>Module 04: Ways of Developing Persuasion &amp; Influencing Skills</li><li>Module 05: Ways of Developing Communication Skills</li><li>Module 06: How to Develop Active Listening Skills</li><li>Module 07: Comprehending Body Language</li><li>Module 08: Assertiveness and Self Confidence</li><li>Module 09: Managing Anger</li><li>Module 10: Managing Stress</li><li>Module 11: Negotiation Tactics to Closing a Better Deal</li><li>Module 12: Ways of Overcoming Sales Objections</li></ul><p>-------------------------</p><p><strong>***Level 7 Diploma in Operations Management</strong><strong>***</strong></p><ul><li>Module 01: Understanding Operations Management</li><li>Module 02: Understanding Process Management</li><li>Module 03: Understanding Supply Chain Management</li><li>Module 04: Understanding Planning &amp; Sourcing Operations</li><li>Module 05: Understanding Talent Management</li><li>Module 06: Understanding Procurement Operations</li><li>Module 07: Understanding Manufacturing and Service Operations</li><li>Module 08: Understanding Succession Planning</li><li>Module 09: Understanding Project Management</li><li>Module 10: Understanding Quality Control</li><li>Module 11: Understanding Product and Service Innovation</li><li>Module 12: Understanding Communication Skills</li><li>Module 13: Understanding Negotiation Techniques</li><li>Module 14: Understanding Change Management</li><li>Module 15: Understanding Maintenance Management</li><li>Module 16: Understanding Conflict Management</li><li>Module 17: Understanding Stress Management</li><li>Module 18: Understanding Business Ethics for the Office</li><li>Module 19: Understanding Business Etiquette</li><li>Module 20: Understanding Risk Management</li></ul><p><strong>Assessment Method</strong></p><p>After completing each module of the course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.</p><p><strong>Certification</strong></p><p>After completing the <strong>MCQ/Assignment</strong> assessment for this course, you will be entitled to a Certificate of Completion from <strong>Training Tale</strong>. It will act as proof of your extensive professional development. The certificate is in PDF format, which is <strong>completely free</strong> to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Management : Facilities Management</strong></p><p>This Course is perfect for -</p><ul><li>Students</li><li>Fresh graduates</li><li>Job Seekers</li><li>Anyone interested in business analysis</li><li>People who are already employed in related fields and wish to improve their knowledge and abilities.</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Management : Facilities Management</strong></p><p>There are <strong>no specific</strong> requirements for this course because it does not require any advanced knowledge or skills.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Management : Facilities Management</strong></p><p>The course could prove instrumental in taking your career to the next level. Typical job titles and roles that fall within the field of FM include the following:</p><ul><li>Asset Manager</li><li>Assistant Property Manager</li><li>Construction Manager</li><li>Director, Physical Plant</li><li>Developer</li><li>Energy Manager</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Institute of Workplace & Facilities Management (IWFM)

Certified Facility Manager (CFM)

Office Management

Diploma in Management Studies (DMS)

Hospital Management

Facility Management

Management : Facilities Management

<p>Self-esteem and assertiveness are two essential skills for life success. None of your life's judgments is more important than what you make about yourself. Without some sense of self-worth, life can be extremely painful and unforgiving. Through this <strong>Self Esteem and Assertiveness Skills Course</strong>, you will learn some techniques that can dramatically change how you feel about yourself and how you approach the world to get what you want. A healthy self-esteem is necessary for growth and success. So, If you want to gain a solid and compact understanding of this topic and advance your career, this industry-standard, thorough Self Esteem and Assertiveness Skills Course is a good place to start.</p><p>This comprehensive <strong>Self Esteem and Assertiveness Skills </strong>Course is designed to help delegates overcome these challenges on both a personal and professional level. This excellent course teaches delegates how to "be all they can be" both inside and outside of the working place. Delegates will learn to recognize their own "behavioral styles" as well as the behavioral styles of others, gaining insight into how they can influence, connect, and have a positive impact on relationships and situations both inside and outside of the workplace. This <strong>Self Esteem and Assertiveness Skills </strong>Course course will assist you in the process of personal growth by making you more aware of who you are, what you do in this Assertiveness and Self Esteem Development field, and the effects it has on others.</p><p>Move past your fears, shyness, self-doubt, and negativity. Increase your self-esteem, improve your ability to influence others, and take action that will change your life for the better! Self-esteem &amp; assertiveness are essential components of living a happy and successful life. Building assertiveness and self-esteem are essential for professional success. However, it is impossible to advance in your career without adequate training and guidance. And this <strong>Self Esteem and Assertiveness Skills Course </strong>Course is perfect for you in this regard.</p><p><strong>Learning Outcomes</strong></p><p>After completing <strong>Self Esteem and Assertiveness Skills </strong>Bundle course, the learner will be able to:</p><ul><li>Understand the fundamentals of self-esteem.</li><li>Understand the fundamentals of assertiveness.</li><li>Understand the importance of assertive communication.</li><li>Understand the four basic styles of communication.</li><li>Know how to respond to criticism.</li><li>Gain a solid understanding of the XYZ formula for effective assertive communication.</li><li>Gain in-depth knowledge of assertiveness in the workplace.</li></ul><p><strong>Why Choose Self Esteem and Assertiveness Skills Bundle Course from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Self Esteem and Assertiveness Skills Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the Course.</li></ul><p><strong>***Courses are included in this Self Esteem and Assertiveness Skills Course </strong></p><ul><li><strong>Course 01: </strong>Self Esteem and Assertiveness Skills</li><li><strong>Course 02: </strong>Level 7 Life Coaching</li><li><strong>Course 03: </strong>Dealing With Difficult People</li></ul><p><em><strong>***Other </strong><strong>Benefits of this Course</strong></em></p><ul><li><strong>Free 3 </strong>PDF <strong>Certificate</strong></li><li><strong>Access</strong> to Content - <strong>Lifetime</strong></li><li>Exam Fee - <strong>Totally Free</strong></li><li><strong>Free Retake Exam</strong></li></ul><p><strong>[ Note: Free PDF certificate will provide as soon as completing the Self Esteem and Assertiveness Skills course ]</strong></p> <p>This comprehensive and accurate <strong>Self Esteem and Assertiveness Skills </strong> Course is an excellent place to start your career. You will gain a practical and theoretical understanding of this course, which will help you stand out from the competition and increase your earning potential in no time. So, once you've finished this exceptional Self Esteem and Assertiveness Skills Course, you'll have the practical knowledge and skills to pursue a variety of career opportunities in the field of assertiveness and self-esteem.</p><p>After completing this <strong>Self Esteem and Assertiveness Skills </strong>Course, you'll be ready to take on any challenge and start your career in your desired industries/sectors by developing your skills. This Self Esteem and Assertiveness Skills Course will also improve your existing skills by taking them to the next level and providing up-to-date knowledge for facing tomorrow's challenges.</p><p>This <strong>Self Esteem and Assertiveness Skills </strong>Course allows you to monetise your skills and makes success much easier. This course is appropriate for both full-time and part-time students and can be completed at your own pace.</p><p>Our <strong>Self Esteem and Assertiveness Skills </strong>Course is the ideal one-stop solution for you to manage stress and develop persistence in your Assertiveness and Self Esteem Development work. Simply enroll in our Self Esteem and Assertiveness Skills Course, and we will take care of the rest.</p><p><em><strong>Detailed course curriculum</strong></em></p><p><em><strong>*** </strong></em><strong>Self Esteem and Assertiveness Skills </strong><em><strong>***</strong></em></p><p><strong>Module 1: Understanding Self Esteem</strong></p><ul><li>Defining Self-Esteem</li><li>Signs of Low and High Self-Esteem</li><li>What Causes Low Self-esteem?</li><li>How is Low Self-esteem Related to Mental Health?</li><li>Strategies to Build Healthy Self-Esteem</li><li>How to Increase Your Self-esteem?</li><li>What Can Friends and Family Do Help?</li></ul><p><strong>Module 2: Understanding Assertiveness</strong></p><ul><li>What is Assertiveness?</li><li>The Origins of Assertiveness</li><li>The Assertive Journey</li><li>The Confidence Lane</li><li>The Four Basic Styles of Communication</li><li>Assertiveness vs. Aggressiveness</li><li>Assertiveness vs. Passiveness</li><li>Assertive Styles With Body Language</li><li>Responding to Criticism</li></ul><p><strong>Module 3: Assertiveness in Communication</strong></p><ul><li>Assertive Communication</li><li>Importance of Assertive Communication</li><li>Outcomes &amp; Benefits of Assertiveness</li><li>Important Facts About Assertiveness</li><li>Facets of Assertiveness</li><li>XYZ Formula for Effective Assertive Communication</li><li>Applications of Assertiveness</li></ul><p><strong>Module 4: Assertiveness in Workplace</strong></p><ul><li>Managing Assertively</li><li>Assertive Roles at Work</li><li>Managing Workplace Conflict</li><li>'I' Messages or 'I' Statements</li><li>Social Confidence</li></ul><p>-------------------------</p><p><strong>***Free Courses:</strong></p><p>-------------------------</p><p><strong>***Level 7 Life Coaching***</strong></p><p><em>Course Curriculum</em></p><ul><li>Module 01: Life Coaching Fundamentals</li><li>Module 02: The Process of Life Coaching</li><li>Module 03: Emerging Communication Skills</li><li>Module 04: Introduction to Neuro-Linguistics Programming (NLP)</li><li>Module 05: Mental Skills Development</li><li>Module 06: Physical Skills Development</li><li>Module 07: Body Language</li><li>Module 08: Emerging Organizational Skills</li><li>Module 09: Developing Creativity</li><li>Module 10: Improving Presentation Skills</li><li>Module 11: Developing Effective Negotiation Skills</li><li>Module 12: Managing Your First Impression</li></ul><p><em>-------------------------</em></p><p><strong>***Dealing With Difficult People***</strong></p><p><em>Course Curriculum</em></p><ul><li>Module 01: Difficult People and Their Difficult Behaviour</li><li>Module 02: Communicating With Difficult People</li><li>Module 03: Standing Up to Difficult People</li><li>Module 04: A Quick Guide to the Seven Classically Difficult Types</li><li>Module 05: Dealing with Bosses Who Drive You Barmy</li><li>Module 06: Colleagues to Throttle</li><li>Module 07: Dealing With Impossible People</li><li>Module 08: The Temper Tantrum Type</li></ul><p><em>-------------------------</em></p><p><strong>Assessment Method</strong></p><p>After completing each module of the <strong>Self Esteem and Assertiveness </strong><strong>Skills Course</strong>, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.</p><p><strong>Certification</strong></p><p>After completing the <strong>MCQ/Assignment</strong> assessment for this <strong> Self Esteem and Assertiveness </strong><strong>Skills Course</strong>, you will be entitled to a Certificate of Completion from <strong>Training Tale</strong>. It will act as proof of your extensive professional development. The certificate is in PDF format, which is <strong>completely free</strong> to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Self Esteem and Assertiveness Skills Course is ideal for anyone who wants to understand why Self Esteem &amp; Assertiveness skills are important, how to develop and improve them, and how to advance their career. Including:</p><ul><li>Managers</li><li>Team Leaders</li><li>Office Executives</li><li>Office Administrators</li><li>Employees</li><li>Business people</li><li>Secretaries</li><li>Receptionists</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Students who intend to enrol in <strong>Self Esteem and Assertiveness Skills </strong> Course must meet the following <strong>requirements</strong>:</p><ul><li>Good command of the English language</li><li>Must be vivacious and self-driven</li><li>Basic computer knowledge</li><li>A minimum of 16 years of age is required</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This course will help you move forward in your career by providing you with relevant information, skills, and a certificate of completion. You can expect to be significantly closer to achieve your goals after successfully completing this <strong>Self Esteem and Assertiveness Skills </strong>course. It's also securing the job you want, getting the promotion you deserve, or starting the business of your dreams.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Self-Esteem

Personal Development

Master Your Emotions

Self Esteem & Confidence

Professional Skills Course (PSC)

Self Esteem and Assertiveness Skills Course

NextGen Learning

Healthcare Assistant

Higher National Certificate (HNC)

Healthcare Science Assistant

Health & Social Care

Social Care

Health Sciences Courses (HSC)

Level 2 & 3 Health & Social Care Certificate & Healthcare Assistant

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The colour energies are the essential building blocks of team and personal effectiveness, they develop the vital self awareness that makes flexibility possible.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Being flexible is the key to building effective and productive relationships.&nbsp; Adapting your style to connect with the style of your customer will lead to greater rapport.&nbsp; With rapport you can begin to influence your customer.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This virtual workshop has been designed for any group of people who want to learn how to build rapport quickly with lots of customers and other key stakeholders.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our Building Influence &amp; Selling Skills Workshop is an interactive, informative and fun way to begin this journey. We focus on behaviours rather than personality and provide a common language that helps individuals identify how to flex their style and create stronger connections.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How will your team benefit from this workshop? They will:</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Understand individual strengths and potential development needs in this area</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Explore effective sales and influencing techniques for different audiences</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Optimise communication with stakeholders</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Consider how body language as well as written and verbal communication styles can influence this area</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Understand different clients&#39; drivers and blockers</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Learn ways to practically apply these concepts to current situations and clients</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We have worked with thousands of teams and individuals, which statement best describes your team:</p><ul style="list-style-type: disc; box-sizing: border-box;" fr-original-style="list-style-type: disc;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Inexperienced</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Want to develop pitching &amp; presenting skills</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Not hitting targets</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Looking to improve results</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Would benefit from sales skills development</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Influencing others regularly</li></ul><p id="isPasted" style="text-align: left; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: left;">Take advantage of our add-on offers at the checkout and enhance your experience on this workshop.&nbsp; Buy a set of <a href="https://colour-energies.com/colour-energies-building-blocks/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Colour Energies Building Blocks</a> and/or a <a href="https://colour-energies.com/colour-energies-card-game/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Colour Energies Card Game</a> and see how easily you can embed the colour energies in your team.</p><p id="isPasted" style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Act Now! Contact us to bring the world of the colour energies to your team and experience the benefit of a common language that will drive your performance to a higher level.</strong></p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><a href="https://colour-energies.com/" target="_blank" style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(61, 86, 224); border-width: 12px 18px; border-style: solid; border-color: rgb(61, 86, 224); display: inline-block; user-select: auto; box-sizing: border-box; cursor: pointer;" rel="noopener noreferrer" fr-original-style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #3D56E0; border-top: 12px solid #3D56E0; border-bottom: 12px solid #3D56E0; border-right: 18px solid #3D56E0; border-left: 18px solid #3D56E0; display: inline-block;">Get in touch</a></p>

colour-energies.com

Disc

Team Building

Professional Selling Skills (PSS)

Business Leadership

Relationship Building

Insights

Influence Skills

Insights Discovery

The four colour energies will transform your teams ability to influence customers and tailor their approach to different customers preferences.  By building deep rapport and creating trust your customers will strengthen their bond with your organisation.  Watch as your sales and profits exceed your expectations.

The 4 Colour Energies - Building Influence & Selling Skills

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Buy a place and get a second place for 50% discount

Buy One place get a second half price

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p>This course is intended for both novice and experienced SharePoint users who wish to make full use of SharePoint Online.</p>Overview<p>#NAME?</p><p>This course delivers the complete site owner story from start to finish in an engaging and practical way to ensure you have the confidence to plan and create new sites or manage your existing sites in SharePoint Online. Your goal is to learn how to make SharePoint online relevant to your team by using a sites functionality to help you share information and collaborate with your colleagues. During the class, you will also learn best practices and ?what not to do? as you watch live, interactive demonstrations and put theory into practice with hands on exercises in SharePoint Online.</p></div><div id="course-pills-2"><h3>1 - An Introduction to SharePoint Online</h3> <ul> <li>Introducing Office 365 and SharePoint</li> <li>Getting started with Office 365</li> <li>The cloud revolution</li> <li>Login to Office 365</li> <li>What is Office 365</li> <li>Using the app launcher</li> <li>What is SharePoint</li> <li>Office 365 settings</li> <li>Introducing Office 365 Groups</li> <li>Delve</li> <li>Ownership and Access</li> <li>OneDrive</li> </ul> <h3>2 - Creating Sites</h3> <ul> <li>Planning your sites</li> <li>Create new subsites</li> <li>The Office 365 tenant</li> <li>Site templates</li> <li>Web addresses</li> <li>Apply a them</li> <li>Site collections</li> <li>Building your navigation</li> <li>Create a new site</li> <li>Delete subsites</li> <li>Team site navigation</li> <li>User interface: classic vs modern</li> <li>Site contents: classic vs modern</li> <li>Where does classic come from?</li> </ul> <h3>3 - Creating and Managing Web Pages</h3> <ul> <li>The types of pages found in SharePoint</li> <li>Classic SharePoint pages</li> <li>Modern SharePoint pages</li> <li>How to use classic team site pages</li> <li>Create news and site pages</li> <li>Review features of publishing sites</li> <li>Web parts</li> <li>Save, publish, share and delete pages</li> <li>Communication sites</li> </ul> <h3>4 - Working with Apps</h3> <ul> <li>An introduction to apps</li> <li>Co-authoring</li> <li>Marketplace apps</li> <li>Check In ? Out</li> <li>Adding apps to a site</li> <li>Edit and view file properties</li> <li>Create and manage columns</li> <li>Quick edit view</li> <li>Public and personal views</li> <li>File commands</li> <li>Managing app settings</li> <li>Copy link and Share</li> <li>Content approval</li> <li>Folders</li> <li>Major and minor versioning</li> <li>The recycle bin</li> <li>Document sets</li> <li>Alerts</li> <li>Working with files in a library</li> <li>OneDrive sync</li> <li>Create, Upload and edit files</li> <li>Working with classic lists</li> </ul> <h3>5 - Building processes with Flow and PowerApps</h3> <ul> <li>What are business processes?</li> <li>Design and publish a Flow</li> <li>Classic tools for designing processes</li> <li>Getting started with PowerApps in SharePoint</li> <li>Design and test a classic workflow</li> <li>Enhance data capture with PowerApps</li> <li>Getting started with Flow in SharePoint</li> <li>Test a Flow and PowerApps enriched list</li> </ul> <h3>6 - Customizing Security</h3> <ul> <li>Office 365 Group access</li> <li>Share a file</li> <li>Updating Office 365 Group Security</li> <li>Remove a user</li> <li>Managing access to SharePoint</li> <li>Customizing SharePoint security</li> <li>New sites private vs public</li> <li>Create permission levels and groups</li> <li>Setup access requests</li> <li>Security inheritance</li> <li>Share a site</li> <li>Security best practices</li> </ul> <h3>7 - Working with Search</h3> <ul> <li>Delve</li> <li>Search tips</li> <li>An introduction to SharePoint search</li> <li>Accessing classic search</li> <li>Search in folders, libraries and sites</li> <li>Promoted results</li> <li>Search results</li> </ul> <h3>8 - Enterprise Content Management</h3> <ul> <li>Managed metadata service</li> <li>Information management policies</li> <li>An introduction to content types</li> <li>The records center</li> <li>Create and manage content type</li> <li>In-place records management</li> <li>Deploy content types</li> <li>The content organizer</li> <li>Using content types in apps</li> <li>Durable links</li> <li>The content type hub</li> </ul></div>

Nexus Human

Online Course Creation

Microsoft Power Apps

Microsoft Sharepoint

Power Apps

Microsoft Power Platform

SharePoint

55215 SharePoint Online Power User

<p data-key="34" id="isPasted" style="color: rgb(97, 97, 97); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(97, 97, 97);"><span data-key="35" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Our STGO Awareness Training</strong></span></p><p data-key="36" style="color: rgb(97, 97, 97); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(97, 97, 97);"><span data-key="37" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">STGO Awareness Training is for drivers and operators who carry abnormal loads and covers the legislation around the carriage of abnormal loads, the rules and regulations relating to all aspects of this as well as the potential difficulties drivers and operators face when carrying this type of cargo.&nbsp;</span></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" id="isPasted" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">STGO Regulations and Compliance:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">In-depth exploration of STGO regulations and legal requirements.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Understanding the specific permits and approvals needed for special transport.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Compliance with weight limits, dimensions, and route restrictions.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><span style="font-family: Arial, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Arial, sans-serif;">►<span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong></span></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Escort Vehicles and Their Role:</strong></span></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Overview of the purpose and responsibilities of escort vehicles in special transport.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Detailed examination of escort vehicle equipment and communication systems.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Techniques for effective coordination between the main transport vehicle and escort vehicles.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><span style="font-family: Arial, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Arial, sans-serif;">►<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong></span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Safe Loading Practices:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Importance of proper vehicle loading for overall safety and compliance.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Load distribution and securing methods to prevent accidents and damage.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Hands-on demonstrations and simulations for safe loading procedures.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><span style="font-family: Arial, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Arial, sans-serif;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">►&nbsp;</strong></span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Route Planning and Risk Management:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Comprehensive understanding of route planning for STGO, considering infrastructure, traffic, and potential obstacles.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Risk assessment and mitigation strategies to ensure safe transportation.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><span style="font-family: Arial, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Arial, sans-serif;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">►&nbsp;</strong></span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Emergency Response and Incident Management:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Training on emergency procedures in case of accidents or unforeseen events.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Development of incident response plans to handle emergencies effectively.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">&nbsp;</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certification and Assessment:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Participants will undergo assessments to evaluate their understanding of the course material.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Successful completion will result in a certification demonstrating competency in STGO awareness, escort vehicle operations, and safe loading practices. This online course is ideal for professionals involved in the transportation industry, logistics, and anyone seeking to enhance their expertise in the safe and legal handling of special transport and goods overseeing. Participants will leave with the knowledge and skills necessary to contribute to the efficient and secure transportation of oversized or special goods.<span data-key="37" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Course delivered Online</span></span></p><p data-key="36" style="color: rgb(97, 97, 97); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(97, 97, 97);"><span data-key="37" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All our courses are 7 hours and count towards your 35 hours CPC Periodic Training.</strong><br fr-original-style="" style="box-sizing: border-box;"></span></p><p data-key="36" style="color: rgb(97, 97, 97); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(97, 97, 97);"><span data-key="37" fr-original-style="" style="box-sizing: border-box;"><span id="isPasted" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course cost includes VAT and CPC upload fee.&nbsp;</strong></span><br fr-original-style="" style="box-sizing: border-box;"></span></p>

Our STGO Awareness Training
STGO Awareness Training is for drivers and operators who carry abnormal loads and covers the legislation around the carriage of abnormal loads, the rules and regulations relating to all aspects of this as well as the potential difficulties drivers and operators face when carrying this type of cargo. 
STGO Regulations and Compliance:
In-depth exploration of STGO regulations and legal requirements.
Understanding the specific permits and approvals needed for special transport.
Compliance with weight limits, dimensions, and route restrictions.
► Escort Vehicles and Their Role:
Overview of the purpose and responsibilities of escort vehicles in special transport.
Detailed examination of escort vehicle equipment and communication systems.
Techniques for effective coordination between the main transport vehicle and escort vehicles.
► Safe Loading Practices:
Importance of proper vehicle loading for overall safety and compliance.
Load distribution and securing methods to prevent accidents and damage.
Hands-on demonstrations and simulations for safe loading procedures.
► Route Planning and Risk Management:
Comprehensive understanding of route planning for STGO, considering infrastructure, traffic, and potential obstacles.
Risk assessment and mitigation strategies to ensure safe transportation.
► Emergency Response and Incident Management:
Training on emergency procedures in case of accidents or unforeseen events.
Development of incident response plans to handle emergencies effectively.
Certification and Assessment:
Participants will undergo assessments to evaluate their understanding of the course material.
Successful completion will result in a certification demonstrating competency in STGO awareness, escort vehicle operations, and safe loading practices. This online course is ideal for professionals involved in the transportation industry, logistics, and anyone seeking to enhance their expertise in the safe and legal handling of special transport and goods overseeing. Participants will leave with the knowledge and skills necessary to contribute to the efficient and secure transportation of oversized or special goods.
Course delivered Online
All our courses are 7 hours and count towards your 35 hours CPC Periodic Training.

Course cost includes VAT and CPC upload fee. 


Total Compliance 

Driving & Vehicles

Compliance & Safety

STGO Awareness/ Escort vehicles & Safe Loading of Vehicles - Online

Reading

Nottingham

Dickson Training Ltd

First Line Management Course

Classroom Course

Online Course

Are you tired of frustrating conversations where you can't get your point across properly to people? Do you revert to sending an email rather than picking up the phone? Does the thought of talking to a room full of people fill you with fear? Are you still feeling ‘on the spot’ and overwhelmed by the increasingly complex virtual environment you’re working and communicating in?
The good news is you're not on your own!
This is common amongst many professionals where communication is critical to success.
How would it feel to join or walk into a meeting with the confidence of knowing you can engage everyone immediately? What if you could identify simple ways to adapt your style to communicate more effectively with different people's behaviours? What if this meant better relationships, more collaboration, happier customers and better business?
All you need to know to transform your communication skills can be gained at this engaging and interactive workshop event.

The Hub Events

Attending this programme will give you the knowledge and skills to transform your communication skills immediately, having learnt:

The pros and cons of different communication channels and when best to use them
The power of communicating through words, sound and body language
Why people behave and communicate differently and how to recognise and adapt to their style
What someone's natural behavioural style means when it comes to making decisions
How to increase sales through better and more personalised communication
How to engage better with audiences of all sizes when presenting

How to Communicate with Impact 

Are you a parent or carer who wants to better understand autism and how it affects your child? 🌟
Join us for a one-hour Introduction to Autism designed specifically for parents and carers, where we’ll dive into the essentials of autism, providing you with the knowledge and tools you need to support your child’s unique journey.💛
What You’ll Learn:
In this engaging and informative session, you will:
Gain a Clear Understanding of Autism 🌱
Learn what autism is, including key characteristics and how it presents in different individuals. We’ll explore the autism spectrum, helping you understand the diverse ways it can present and why no two autistic individuals are exactly alike.
Discover How Autism Affects Your Child 🧠
Understand how autism impacts communication, sensory processing, social interactions, and behaviour. We’ll discuss common challenges and strengths, equipping you with insights to better navigate everyday situations.
Explore Practical Strategies for Support 🛠️
Get practical tips on how to create a supportive environment at home and in social settings. We’ll cover techniques to enhance communication, manage sensory sensitivities, and promote positive interactions, ensuring your child feels understood and valued.
Build Connection with Your Child 💞
Learn how to connect with your child on a deeper level by understanding their world. We’ll discuss the importance of empathy, patience, and adaptability in fostering a loving and supportive relationship.
Who Should Attend:
Parents and carers of newly diagnosed children
Family members looking to understand autism better
Anyone who cares for or works with an autistic child
Why This Webinar is for You:
Autism is a complex and diverse condition, and navigating it as a parent or carer can be overwhelming. This one-hour session is designed to give you a solid foundation of understanding, practical tools, and the confidence to support your child’s development in a way that celebrates their unique strengths. 🌟
Join us and empower yourself with the knowledge you need to make a positive impact on your child’s life. Whether you’re just starting your journey or looking to deepen your understanding, this webinar is the perfect first step.

AUsomeMums

Understanding Autism: Insights for Parent Carers

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p><p>For the better part of every day, we are communicating to and with others. Whether it?s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. This workshop will help participants understand the different methods of communication and how to make the most of each of them.</p></div><div id="course-pills-2"><h3>1 - Getting Started</h3> <ul> <li>Icebreaker</li> <li>Housekeeping Items</li> <li>The Parking Lot</li> <li>Workshop Objectives</li> </ul> <h3>2 - The Big Picture</h3> <ul> <li>What is Communication?</li> <li>How Do We Communicate?</li> <li>Other Factors in Communication</li> </ul> <h3>3 - Understanding Communication Barriers</h3> <ul> <li>An Overview of Common Barriers</li> <li>Language Barriers</li> <li>Cultural Barriers</li> <li>Differences in Time and Place</li> </ul> <h3>4 - Paraverbal Communication Skills</h3> <ul> <li>The Power of Pitch</li> <li>The Truth about Tone</li> <li>The Strength of Speed</li> </ul> <h3>5 - Non-Verbal Communication</h3> <ul> <li>Understanding the Mehrabian Study</li> <li>All About Body Language</li> <li>Interpreting Gestures</li> </ul> <h3>6 - Speaking Like a STAR</h3> <ul> <li>S = Situation</li> <li>T = Task</li> <li>A = Action</li> <li>R = Result</li> <li>Summary</li> </ul> <h3>7 - Listening Skills</h3> <ul> <li>Seven Ways to Listen Better Today</li> <li>Understanding Active Listening</li> <li>Sending Good Signals to Others</li> </ul> <h3>8 - Asking Good Questions</h3> <ul> <li>Open Questions</li> <li>Closed Questions</li> <li>Probing Questions</li> </ul> <h3>9 - Appreciative Inquiry</h3> <ul> <li>The Purpose of AI</li> <li>The Four Stages</li> <li>Examples and Case Studies</li> </ul> <h3>10 - Mastering the Art of Conversation</h3> <ul> <li>Level One: Discussing General Topics</li> <li>Level Two: Sharing Ideas and Perspectives</li> <li>Level Three: Sharing Personal Experiences</li> <li>Our Top Networking Tips</li> </ul> <h3>11 - Advanced Communication Skills</h3> <ul> <li>Understanding Precipitating Factors</li> <li>Establishing Common Ground</li> <li>Using ?I? Messages</li> </ul> <h3>12 - Wrapping Up</h3> <ul> <li>Words from the Wise</li> <li>Review of Parking Lot</li> <li>Lessons Learned</li> <li>Completion of Action Plans and Evaluations</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Communication Strategies training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Communication Strategies course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Meeting Skills

Trainers Course

Presentation Skills

Communication Skills

Communication Strategies

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					<div><p><span>Communication is key, especially when working in a team or collaborative environment.</span></p><p><span>The</span><b> Courageous Communication Strategies Course</b><span> explores the key to successful collaboration and team discussions, ideal for line managers and project leaders. You will learn the secret to effective collaboration in groups, how to facilitate team discussion, and foster more engaging interactions, to develop high-quality working relationships.</span></p><p><span>This course will also develop your communication and leadership skills, exploring effective techniques and strategies for leading by example and offering solutions for hard to discuss problems. On completion, you will be able to create a positive collaborative environment in the workplace, and enable productive and engaging team discussions to achieve shared organisational goals.</span></p></div>
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					<div><p>This best selling <strong>Courageous Communication Strategies Course </strong>has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth <strong>Courageous Communication Strategies Course </strong>is suitable for anyone who wants to build their professional skill set and improve their expert knowledge.</p><p>The <strong>Courageous Communication Strategies Course </strong>is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The <strong>Courageous Communication Strategies Course </strong>is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn.</p><p>After successfully completing the<strong> Courageous Communication Strategies Course</strong>, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the <strong>Courageous Communication Strategies Course </strong>will help you stand out from the crowd. You can also validate your certification on our website.</p><p>We know that you are busy and that time is precious, so we have designed the <strong>Courageous Communication Strategies Course </strong>to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. </p><p>Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.</p></div>
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Course Cloud

Courageous Communication Strategies Course

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	<blockquote><p>Are you still not confident with your communication skills? Do you feel that you still lack the proper communication skills? Do you want to learn more about cooking? Worry no more! This course is designed these needs!</p></blockquote>
<h3><b>Description: </b></h3>
<p><span>Welcome to the Communication Strategies workshop. For the majority of consistently, we are imparting to and with others. Regardless of whether it's the discourse you convey in the meeting room, the level of consideration you give your companion when they are conversing with you, or the look that you provide for the feline, everything implies something. This workshop will enable members to comprehend the diverse techniques for communication and how to benefit as much as possible from each of them. </span></p>
<p><span>Most of the in life is open; nonetheless, communication is significantly more complex than it appears. We should take a looker at the absolute most regular boundaries and how to decrease their effect on communication.<br />
</span></p>
<h3><b>Who is the course for?</b></h3>
<ul>
<li><span>Professionals who work in the communications industry or part of the communications department. Furthermore, it will help the top executive execute and command their subordinates to function well. This will also be helpful to those people who are struggling with communication and expressing their thoughts into actions.</span></li>
<li><span>People who are interested in learning more about communication.</span></li>
</ul>
<h3><b>Entry Requirement:</b></h3>
<ul>
<li><span>This course is available to all learners, of all academic backgrounds. </span></li>
<li><span>Learners should be aged 16 or over to undertake the qualification.</span></li>
<li><span>Good understanding of English language, numeracy and ICT are required to attend this course.</span></li>
</ul>
<h3><strong>Assessment:</strong></h3>
<ul>
<li>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</li>
<li>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</li>
</ul>
<h3><strong>Certification:</strong></h3>
<ul>
<li>After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.</li>
<li>PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days.</li>
</ul>
<h3><strong>Why choose us?</strong></h3>
<ul>
<li>Affordable, engaging &amp; high-quality e-learning study materials;</li>
<li>Tutorial videos/materials from the industry leading experts;</li>
<li>Study in a user-friendly, advanced online learning platform;</li>
<li>Efficient exam systems for the assessment and instant result;</li>
<li>The UK &amp; internationally recognized accredited qualification;</li>
<li>Access to course content on mobile, tablet or desktop from anywhere anytime;</li>
<li>The benefit of career advancement opportunities;</li>
<li>24/7 student support via email.</li>
</ul>
<h3><b>Career Path:</b></h3>
<p><span>This Communication Strategies Course is a useful qualification to possess, and would be beneficial for the following careers:</span></p>
<ul>
<li><span>Account Manager</span></li>
<li><span>Business Development</span></li>
<li><span>Communication Department Head</span></li>
<li><span>Executive Producers</span></li>
<li><span>Facilitators</span></li>
<li><span>Group Account Director</span></li>
<li><span>Leaders</span></li>
<li><span>Marketing Manager</span></li>
<li><span>Public Relations Officer</span></li>
<li><span>Social Media Specialist</span></li>
<li><span>Strategist.</span></li>
</ul>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Communication Strategies</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Two - The Big Picture</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Three - Understanding Communication Barriers</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Four - Paraverbal Communication Skills</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Five - Non-Verbal Communication</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Six - Speaking Like a STAR</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Seven - Listening Skills</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eight - Asking Good Questions</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Nine - Appreciative Inquiry</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Ten - Mastering the Art of Conversation</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eleven - Advanced Communication Skills</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

John Academy

Business Communication

Belfast

<div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">The purpose&nbsp;of these qualifications is to enable learners to coach clients &ndash; one to one and in small groups &ndash; towards their health and fitness goals. Learners will develop the knowledge, skills and behaviours to plan and deliver creative and personalised exercise programmes, provide nutritional advice and support clients with their overall lifestyle management.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">This qualification is mapped directly to:</strong></span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The Chartered Institute for the Management of Sport and Physical Activity (CIMSPA) professional standards for a Personal Trainer.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Qualification Structure:</strong></span></p><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Unit 1: Anatomy &amp; physiology for exercise &amp; fitness instructors</li><li fr-original-style="" style="box-sizing: border-box;">Unit 2: Providing a positive customer experience in the exercise environment</li><li fr-original-style="" style="box-sizing: border-box;">Unit 3: Lifestyle management &amp; health awareness</li><li fr-original-style="" style="box-sizing: border-box;">Unit 4: Gym-based programme planning and preparation</li><li fr-original-style="" style="box-sizing: border-box;">Unit 5: Gym-based programme delivery and professional instruction</li><li fr-original-style="" style="box-sizing: border-box;">Unit 6: Applied anatomy and physiology</li><li fr-original-style="" style="box-sizing: border-box;">Unit 7: Promoting wellness through client motivation and interaction</li><li fr-original-style="" style="box-sizing: border-box;">Unit 8: Bespoke exercise programme design</li><li fr-original-style="" style="box-sizing: border-box;">Unit 9: Customised exercise programme instruction and communication techniques</li><li fr-original-style="" style="box-sizing: border-box;">Unit 10: Nutrition to support physical activity</li><li fr-original-style="" style="box-sizing: border-box;">Unit 11: Business acumen for a successful Personal Training Practice</li></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);"><br fr-original-style="" style="box-sizing: border-box;"></strong></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Entry Requirements:</strong></span></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">Learners must be aged 16 plus. Ideally they should have some experience of gym-based exercises as participation in a variety of gym-based practical sessions will be required throughout the qualification. Learners should also have communication skills pitched at level 2 which can be developed during the course.</span></p><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">Assessments:</strong></span></div><div style="color: rgb(105, 105, 105); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(105, 105, 105);"><section fr-original-style="" style="box-sizing: border-box;"><div data-tags="{All} " fr-original-style="" style="box-sizing: border-box;"><div itemprop="text" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Multiple choice test</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Assessment workbook</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Observation of practical skills</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Portfolio of evidence (Learner assessment record)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">Add Ons:</strong></span></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">If you choose the <em fr-original-style="" style="box-sizing: border-box;">Gold</em> or <em fr-original-style="" style="box-sizing: border-box;">Platinum</em> Course you will receive the following:</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">NASM Certified Nutrition Coach (CNC) - </span></strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;">*Platinum Only</em></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NASM Behaviour Change Science: Help Clients Stick with their Programme</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NASM Speed Agility and Quickness Training</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NASM Navigating Diets</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NASM Anatomy of a Research paper: How to Read beyond the Abstract</strong></span></p></div><br fr-original-style="" style="box-sizing: border-box;"></div></section></div></div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></div>

The purpose of these qualifications is to enable learners to coach clients – one to one and in small groups – towards their health and fitness goals. Learners will develop the knowledge, skills and behaviours to plan and deliver creative and personalised exercise programmes, provide nutritional advice and support clients with their overall lifestyle management.
This qualification is mapped directly to:
The Chartered Institute for the Management of Sport and Physical Activity (CIMSPA) professional standards for a Personal Trainer.
Qualification Structure:
Unit 1: Anatomy & physiology for exercise & fitness instructors
Unit 2: Providing a positive customer experience in the exercise environment
Unit 3: Lifestyle management & health awareness
Unit 4: Gym-based programme planning and preparation
Unit 5: Gym-based programme delivery and professional instruction
Unit 6: Applied anatomy and physiology
Unit 7: Promoting wellness through client motivation and interaction
Unit 8: Bespoke exercise programme design
Unit 9: Customised exercise programme instruction and communication techniques
Unit 10: Nutrition to support physical activity
Unit 11: Business acumen for a successful Personal Training Practice
Entry Requirements:
Learners must be aged 16 plus. Ideally they should have some experience of gym-based exercises as participation in a variety of gym-based practical sessions will be required throughout the qualification. Learners should also have communication skills pitched at level 2 which can be developed during the course.
Assessments:
Multiple choice test
Assessment workbook
Observation of practical skills
Portfolio of evidence (Learner assessment record)


Add Ons:
If you choose the Gold or Platinum Course you will receive the following:
NASM Certified Nutrition Coach (CNC) - *Platinum Only
NASM Behaviour Change Science: Help Clients Stick with their Programme
NASM Speed Agility and Quickness Training
NASM Navigating Diets
NASM Anatomy of a Research paper: How to Read beyond the Abstract

Platinum Training Institute

NASM

Personal Trainer

Coaching

Sport

Fitness

The purpose of these qualifications is to enable learners to coach clients – one to one and in small groups – towards their health and fitness goals. Learners will develop the knowledge, skills and behaviours to plan and deliver creative and personalised exercise programmes, provide nutritional advice and support clients with their overall lifestyle management.

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Level 2 & 3 Health & Social Care Certificate & Healthcare Assistant

By NextGen Learning

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