Name: Personal Assistant & Skill Development Training
Price: 12 GBP
Availability: InStock

<p>In today's healthcare landscape, exceptional customer service isn't just desirable - it's essential. Patients and their families rely on compassionate and efficient interactions to navigate their healthcare journey effectively. With our course, you'll learn how to deliver unparalleled support, creating positive experiences that leave a lasting impression.</p><p>In this comprehensive curriculum, we immerse you in the art of patient-centric service, unveiling the nuances of effective communication and the intricacies of medical terminology. You'll master the delicate balance of compassion and professionalism, honing your skills to provide seamless support across various medical settings.</p><p><strong>Key Features</strong></p><ul><li>CPD Certified Healthcare Customer Service Representative Course</li><li>Instant e-certificate</li><li>Fully online, interactive Healthcare Customer Service Representative Course course with audio voiceover</li><li>Developed by professionals in the field</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li></ul><p>As you delve into the world of healthcare customer service, you'll discover the power of empathy in transforming challenging encounters into moments of understanding and resolution.</p><p>Explore the depths of customer service operative skills, where you'll learn to navigate scheduling complexities with finesse. Join us on this transformative journey, where every interaction becomes an opportunity to create a brighter, more compassionate future in healthcare.</p><p><strong>Course Curriculum</strong></p><ul><li>Module 01: Introduction to Patient Customer Service</li><li>Module 02: Effective Patient Customer Service Training</li><li>Module 03: Areas of Patient Customer Service</li><li>Module 04: Customer Service Operative Skills</li><li>Module 05: Organising Schedules</li><li>Module 06: Medical Jargon and Terminology</li><li>Module 07: Effective Filing Systems in Medical Offices</li><li>Module 08: Patient Customer Service Soft Skills</li><li>Module 09: What Customer Service Is to Different Medical Professionals</li><li>Module 10: Providing Customer Service and Support to Colleagues</li><li>Module 11: Handling Difficult Customers</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Understand patient service importance in healthcare environments.</li><li>Develop effective communication skills for patient interactions.</li><li>Acquire knowledge of medical terminology for efficient communication.</li><li>Enhance soft skills to handle challenging patient situations effectively.</li><li>Learn to organise schedules and maintain efficient filing systems.</li><li>Gain insights into providing support to colleagues and handling difficult customers.</li></ul><p><strong>Accreditation</strong></p><p>All of our courses, including the <strong>Healthcare Customer Service Representative Course</strong> are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Healthcare Customer Service Representative.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your <strong>Healthcare Customer Service Representative Course,</strong> you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Healthcare Customer Service Representative Course certifications have no expiry dates, although we recommend renewing them every 12 months.</p><p><strong>Assessment</strong></p><p>At the end of the <strong>Healthcare Customer Service Representative Course</strong>, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Healthcare Customer Service Representative Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Healthcare Customer Service Representative Course is ideal for: </p><ul><li>Individuals aspiring to work in healthcare administration roles.</li><li>Healthcare professionals seeking to enhance their patient interaction skills.</li><li>Students preparing for entry-level positions in medical offices.</li><li>Those interested in assisting patients and colleagues effectively in healthcare.</li><li>Employees aiming to improve their customer service skills in medical settings.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Learners do not require any prior qualifications to enrol on this Healthcare Customer Service Representative Course. You just need to have an interest in Healthcare Customer Service Representative.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this Healthcare Customer Service Representative Course you will have a variety of careers to choose from. The following job sectors of Healthcare Customer Service Representative Course are:</p><ul><li>Medical receptionist</li><li>Healthcare administrator</li><li>Patient care coordinator</li><li>Medical office assistant</li><li>Customer service representative</li><li>Healthcare support worker</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.<br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

Training Express

Healthcare Customer Service Representative Course

General Admission

<p>For confident candidates with outgoing personalities and a relentless attention to detail, the field of Secretary &amp; PA Diploma services is wide open. Professional personal assistants (PAs) are the ultimate multitaskers, hired to manage the personal affairs and activities of those they support. Some secretaries and PAs work for large corporations, while others are hired by a single executive, entrepreneur, or influential figure. Regardless of which path you take, becoming a trusted and respected PA or Secretary opens the door to a world of incredible career opportunities. Personal qualities and character, as well as hard skills, are important for success as a PA or secretary. It's simply a matter of learning the roles of PAs and secretaries in order to prepare for a rewarding career in the field.</p><p>This <strong>PA - Personal Assistant</strong> could be the key to your dream job. Transform your ambition and enthusiasm into a rewarding career for life by studying from home at your own pace and time. Learn how to handle a wide range of essential office administration tasks, as well as how to write important business letters and handle complex mail and shipping requirements. Making travel arrangements on behalf of others, organising meetings and events, the importance of time management as a PA, and how to become a better communicator are also covered in the course.</p><p>Our <strong>PA - Personal Assistant</strong> course has been designed to equip you with the essential knowledge and skills needed to become an expert executive secretary or personal assistant and will give you all the practical knowledge &amp; credentials that you need to excel in your new role. Enrol on our <strong>PA - Personal Assistant</strong> course today and begin your journey to improve your career prospects with the latest skills and the power of self-belief!</p><p><strong>Learning Outcomes</strong></p><p>After completing this <strong>PA - Personal Assistant</strong> course, learner will be able to:</p><ul><li>Understand personal assistant fundamentals</li><li>Understand business telephone approaches</li><li>Understand information regarding shipping and mail services</li><li>Understand travel arrangements</li><li>Understand outline setting up conferences and meetings</li><li>Understand management of time</li><li>Understand systems for record keeping and filing</li><li>Understand business writing techniques</li><li>Understand communication skills</li><li>Understand customer service</li><li>Understand basics of microsoft office skills</li></ul><p><strong>Why Choose PA - Personal Assistant Course from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Executive Secretary &amp; PA Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the course.</li></ul><p><strong>***Courses are included in this PA - Personal Assistant Bundle Course</strong></p><ul><li><strong>Course 01: </strong>Executive Secretary &amp; PA Training</li><li><strong>Course 02: </strong>Minute Taking</li><li><strong>Course 03: </strong>Workplace Stress Management</li><li><strong>Course 04: </strong>Self Esteem &amp; Assertiveness Skill Course</li></ul><p><strong>Others benefits of this PA - Personal Assistant bundle course</strong></p><ul><li><strong>4 Free </strong>PDF Certificate</li><li>Lifetime Access</li><li>Free <strong>Retake Exam</strong></li><li>Tutor Support</li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the PA - Personal Assistant </strong><strong>course]</strong></p> <p><strong>Course Curriculum Of</strong><strong> Executive Secretary &amp; PA Training<br /></strong></p><ul><li>Module 01: Personal Assistant Fundamentals</li><li>Module 02: Business Telephone Approaches</li><li>Module 03: Information regarding shipping and mail services</li><li>Module 04: An Overview of Travel Arrangements</li><li>Module 05: Outline setting up conferences and meetings</li><li>Module 06: Management of time</li><li>Module 07: Systems for Record Keeping and Filing</li><li>Module 08: Business Writing Techniques</li><li>Module 09: Communication Skills</li><li>Module 10: Customer Service</li><li>Module 11: Basics of Microsoft Office Skills</li></ul><p>&gt;&gt;----------------------&lt;&lt;</p><p><strong>Assessment Method</strong></p><p>After completing each module of the <strong>PA - Personal Assistant</strong> Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.</p><p><strong>Certification</strong></p><p>After completing the MCQ/Assignment assessment for this <strong>PA - Personal Assistant</strong> course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>PA - Personal Assistant</strong> course is designed for existing secretarial/administrative workers seeking advancement or newcomers seeking their first professional position.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are <strong>no specific</strong> requirements for this <strong>PA - Personal Assistant</strong> course because it does not require any advanced knowledge or skills.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this <strong>PA - Personal Assistant</strong> course, you may able to pursue a formal position in professional Personal-Assistant services such as:</p><ul><li>Personal Executive Assistant</li><li>Receptionist</li><li>Office Assistant</li><li>Support Secretary</li><li>Office Manager</li><li>Personal Concierge</li><li>Executive Assistant</li></ul>
                        </div>

Training Tale

Office Skills & Productivity

Secretarial & PA

Executive Personal Assistance

Personal Assistant

Professional Skills Course (PSC)

Secretarial & Shorthand

PA - Personal Assistant

<p><strong>Communication in Care Training Course</strong></p><p>A study conducted by the <strong>NHS (National Health Service)</strong> found that approximately <strong>65%</strong> of healthcare staff in the UK have received formal training in effective communication techniques to interact with patients and their families. Step into the realm of compassionate care with our bespoke <strong>Communication in Care Training Course.</strong></p><p>Within this immersive journey, discover the art of effective communication, where every word and gesture speaks volumes of empathy and understanding. Learn the nuances of communication unfold, guiding you through the delicate balance of verbal and non-verbal interactions. Unveil the sacred principles of privacy and dignity, ensuring every individual's right to respect is upheld with unwavering dedication.</p><p><strong>Key Features</strong></p><ul><li>Instant e-certificate</li><li>Fully online, interactive Communication in Care Training Course with audio voiceover</li><li>Developed by professionals in the field</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li></ul><p>As you progress, navigate the intricate terrain of handling information, instilling in you the wisdom to safeguard sensitive data with utmost discretion. Dive into the heart of nursing, mastering the intricacies of effective communication within medical settings, where each exchange holds the potential to soothe and heal.</p><p>Unravel the mysteries of medical jargon and terminology, equipping yourself with the linguistic arsenal to navigate any professional scenario with confidence and clarity. Explore the legal landscape of data protection, where GDPR becomes more than just an acronym, but a shield of integrity safeguarding patient confidentiality within healthcare settings.</p><p>Conclude your learning, by the sanctity of confidentiality in the medical realm is upheld as an unshakeable pillar of trust. Join us in this transformative journey, where communication transcends mere words, becoming a beacon of comfort and reassurance in the noble field of caregiving.</p><p><strong>Course Curriculum</strong></p><ul><li>Module 01: Communication</li><li>Module 02: Privacy and Dignity</li><li>Module 03: Handling Information</li><li>Module 04: Effective Communication in Nursing</li><li>Module 05: Organising Schedules</li><li>Module 06: Medical Jargon and Terminology</li><li>Module 07: GDPR and Healthcare Setting</li><li>Module 08: General Data Protection Regulations Explained</li><li>Module 09: Confidentiality in a Medical Environment</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Master effective communication in Care skills for healthcare settings and patient care.</li><li>Understand the importance of privacy, dignity, and confidentiality in communication.</li><li>Handle sensitive information and medical jargon with professionalism and accuracy.</li><li>Organise schedules efficiently to ensure timely communication in care and task completion.</li><li>Comply with GDPR regulations and maintain confidentiality in healthcare settings.</li><li>Apply medical terminology appropriately in communication with patients and colleagues.</li></ul><p><strong>Accreditation</strong></p><p>All of our courses, including the <strong>Communication in Care Training Course</strong> are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in <strong>Communication in Care Training</strong>.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your <strong>Communication in Care Training Course</strong><strong>,</strong> you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our <strong>Communication in Care Training Course</strong> certifications have no expiry dates, although we recommend renewing them every 12 months.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Communication in Care Training Course</strong> can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this <strong>Communication in Care Training Course</strong>is ideal for:</p><ul><li>Healthcare professionals seeking to improve their communication skills in care settings.</li><li>Caregivers interested in learning about privacy, confidentiality, and GDPR compliance.</li><li>Individuals considering careers in healthcare administration or nursing.</li><li>Volunteers working in healthcare facilities or community care settings.</li><li>Anyone passionate about providing respectful and effective care to patients.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Learners do not require any prior qualifications to enrol on this <strong>Communication in Care Training Course</strong>. You just need to have an interest in <strong>Communication in Care Training</strong>.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this <strong>Communication in Care Training</strong><strong> Course</strong> you will have a variety of careers to choose from. The following job sectors of <strong>Communication in Care Training Course</strong> are:</p><ul><li>Healthcare Administrator</li><li>Nurse</li><li>Medical Secretary</li><li>Healthcare Receptionist</li><li>Medical Records Clerk</li><li>Care Coordinator</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.<br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>
        <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>

                        </div>

Communication in Care Training Course

<div>
	<blockquote><p>Are you aware of the importance of communication and its usage to customer relations dealings? Do you want to know how to improve yourself to be able to communicate well with your cients? If yes, then you should take an initiative to be able to develop your communicate techniques to be able to communicate well with your customers.</p></blockquote>
<h3><b>Description: </b></h3>
<p>When you in a customer relations line of job, you will find at first that handling a difficult customer may seem like a worthless job and does not need so much. However, it does but fortunately, you can develop skills to be able to adapt the challenges that difficult customers pose. This course will be able to help you extend your communication skills to handling difficult people and situations throughout your daily life.</p>
<p>Moreover, improving the focus of your thoughts and feelings, stress management, and the way you listen to and empathize with others, you will be better able to meet the challenges other people pose in both your professional and personal life. Implementing the guidelines in this module is the first step in a process towards forever changing how you interact with others. There are particular methodologies and techniques that may help you upgrading your relational abilities and these will disclose to you where you are deficient. In this course, you will clearly get individuals to react with the right communication and approaches to doing it effectively.</p>
<h3><b>Who is the course for?</b></h3>
<ul>
<li>Professionals who work in the communications industry or part of the communications department. This will also be helpful to those people who are struggling with communication that can affect their customer relations dealing</li>
<li>People who are interested in learning more about communication</li>
</ul>
<h3><b>Entry Requirement:</b></h3>
<ul>
<li><span>This course is available to all learners, of all academic backgrounds. </span></li>
<li><span>Learners should be aged 16 or over to undertake the qualification.</span></li>
<li><span>Good understanding of English language, numeracy and ICT are required to attend this course.</span></li>
</ul>
<h3><strong>Assessment: </strong></h3>
<ul>
<li>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</li>
<li>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</li>
</ul>
<h3><strong>Certification:</strong></h3>
<ul>
<li>After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.</li>
<li>PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days.</li>
</ul>
<h3><strong>Why choose us?</strong></h3>
<ul>
<li>Affordable, engaging &amp; high-quality e-learning study materials;</li>
<li>Tutorial videos/materials from the industry leading experts;</li>
<li>Study in a user-friendly, advanced online learning platform;</li>
<li>Efficient exam systems for the assessment and instant result;</li>
<li>The UK &amp; internationally recognized accredited qualification;</li>
<li>Access to course content on mobile, tablet or desktop from anywhere anytime;</li>
<li>The benefit of career advancement opportunities;</li>
<li>24/7 student support via email.</li>
</ul>
<h3><b>Career Path:</b></h3>
<p>The Customer Relations &amp; Dealing Course is a useful qualification to possess, and would be beneficial for the following careers:</p>
<ul>
<li>Call Center Agent</li>
<li>Concierge</li>
<li>Client Relations Associate</li>
<li>Customer Service Representative</li>
<li>Front Desk Associate/Receptionist</li>
<li>Member Service Specialist</li>
<li>Patient Care Coordinator.</li>
</ul>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Customer Relations &amp; Dealing</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Two - The Right Attitude Starts with You</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Three - Stress Management (Internal Stressors)</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Four - Stress Management (External Stressors)</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Five - Transactional Analysis</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Six - Why are Some Customers Difficult</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Seven - Dealing with the Customer Over the Phone</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eight - Dealing with the Customer In Person</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Nine - Sensitivity in Dealing with Customers</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Ten - Scenarios of Dealing with a Difficult Customer</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eleven - Following up With a Customer Once You Have Addressed Their Issue</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Customer Relationship Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Relationship Management</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What CRM Is and Who It Serves</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Checklist for Success</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Requirement Driven Product Selection</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Considerations in Tool Selection</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Strategies for Customer Retention</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Building the Future</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Homegrown vs. Application Service Provider</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Evaluating and Reviewing Your Program</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Development Team</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Customer Relations &amp; Dealing Course</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Customer Relations &amp; Dealing Course</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

John Academy

Customer Care

Online Course Marketing

Customer Relations

Counselling Skills

Business Communication Skills

Dealing With Difficult Customers

Customer Relations & Dealing Course

<div id="course-pricing" fr-original-style="" style="box-sizing: border-box;">
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<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">This bundle course has been designed to give our learners a more in-depth understanding of general office procedures, codes of practice and required skills. It provides essential training on the Microsoft Office Suite for managing everyday clerical tasks and is ideal for entry-level learners.</span></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Fast track your career and be equipped with the skills and knowledge to manage everyday office tasks efficiently with the Admin, Secretarial &amp; PA Diploma. This comprehensive course is a general introduction to office procedures and practices, exploring the basics of administrative management and admin support. You will develop essential business writing skills, improve your telephone etiquette, learn how to communicate professionally with clients and much more. This course also includes step-by-step guidance on Microsoft Word.</span></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Master Microsoft Office suite and boost your efficiency in general administrative tasks with the Microsoft Office Applications Training course. This introductory program is ideal for beginners who have little or no experience with Office programs. You will be guided step-by-step on how to use Word, Excel, PowerPoint, Outlook and Access. On completion, you will be able to create professional slideshow presentations, automate tasks, analyse numerical data and much more. Enrol today and add valuable transferable skills to your CV.</span></p>
<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcomes:</strong></h3>
<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Gain a solid understanding of administrative management and admin support</span></li>
<li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Learn the fundamental principles of business writing and improve your telephone etiquette</span></li>
<li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Learn how to communicate effectively and develop your body language skills</span></li>
<li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Familiarise with the day-to-day responsibilities of an administrative assistant, secretary &amp; PA</span></li>
<li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Get tips on how to organise your workload and manage your time efficiently</span></li>
<li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Master Microsoft Office programs - Word, Excel, Powerpoint, Outlook &amp; Access</span></li>
<li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Share documents, automate tasks, analyse data, create slideshows &amp; much more</span></li>
<li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Gain valuable transferable skills to boost your professional development</span></li>
<li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Be able to customise the user interface to your desire</span></li>
<li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Discover time-saving techniques, tips &amp; shortcuts to work faster and more efficiently</span></li>
</ul>
<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who is This Course for?</strong></h3>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">This bundle course is ideal for</span> <span fr-original-style="" style="box-sizing: border-box;">anyone who wishes to boost their professional development in an office-based role. This training program is particularly suitable for those who are new to their profession and wish to gain the skills and knowledge to prepare them for their career.</span></p>
<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Method of Assessment:</strong></h3>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly.</p>
<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPD Certificate from Course Gate&nbsp;</strong></h3>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for &pound;9 and the hard copy for &pound;15. Also, you can order both PDF and hardcopy certificates for &pound;22.</p>
<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Career path</strong></h3>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">On successful completion, learners will have a solid understanding of fundamental office procedures and practices, and will be&nbsp; equipped with the skills to pursue the following roles:</span></p>
<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Office Administrator</span></li>
<li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Secretary</span></li>
<li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Personal Assistant</span></li>
<li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Receptionist</span></li>
<li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Admin Assitant</span></li>
<li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Data Entry Clerk</span></li>
</ul>
</div>

Course Gate

Administrative Assistant

Office Administration

Microsoft Office

Administrator & Microsoft Office Specialist Training

Office Skills

Trainers Course

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			<h3><b>Description: </b></h3>
<p><span>Customer relationship management refers to the set of practices, methods, strategies, and technologies used by businesses to manage customer's relations. This is important since customers are important for the success of the business. If you want to learn how to efficiently communicate with their customer, clients to understand their demands and needs, then you need to acquire customer relations skills. You could learn this through formal education or register through a course like this one. In this course you will learn the necessary skills, knowledge and information of Customer Relationship Management. </span></p>
<h3><b>Who is the course for?</b></h3>
<ul>
<li><span>Business professionals who want to understand the importance of customer relationship</span></li>
<li><span>People who are interested in learning more about customer relationship management</span></li>
</ul>
<h3><b>Entry Requirement:</b></h3>
<ul>
<li><span>This course is available to all learners, of all academic backgrounds. </span></li>
<li><span>Learners should be aged 16 or over to undertake the qualification.</span></li>
<li><span>Good understanding of English language, numeracy and ICT are required to attend this course.</span></li>
</ul>
<h3><b>Assessment:  </b></h3>
<ul>
<li><span>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</span></li>
<li><span>Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. </span></li>
</ul>
<h3><b>Certification: </b></h3>
<ul>
<li><span>After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. </span></li>
<li><span>PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days.</span></li>
</ul>
<h3><b>Why choose us?</b></h3>
<ul>
<li><span>Affordable, engaging &amp; high-quality e-learning study materials;</span></li>
<li><span>Tutorial videos/materials from the industry leading experts;</span></li>
<li><span>Study in a user-friendly, advanced online learning platform;</span></li>
<li><span>Efficient exam systems for the assessment and instant result; </span></li>
<li><span>The UK &amp; internationally recognized accredited qualification;</span></li>
<li><span>Access to course content on mobile, tablet or desktop from anywhere anytime;</span></li>
<li><span>The benefit of applying for NUS Extra Discount Card;</span></li>
<li><span>24/7 student support via email.</span></li>
</ul>
<h3><b>Career Path:</b></h3>
<p><span>The Advanced Professional Diploma in Customer Relationship Management course is a useful qualification to possess, and would be beneficial for the following careers:</span></p>
<ul>
<li><span>Call Center Agent</span></li>
<li><span>Concierge</span></li>
<li><span>Client Relations Associate</span></li>
<li><span>Customer Service Representative</span></li>
<li><span>Front Desk Associate/Receptionist</span></li>
<li><span>Member Service Specialist</span></li>
<li><span>Patient Care Coordinator.</span></li>
</ul><table>				<tbody><tr>
					<td colspan="4">Relationship with Customers</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Good Customer Relationship - Why is it Important?</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td>Understanding Your Customers</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td><i></i></td>
					<td>How to Calculate Customer's Lifetime Value</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
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					<td>How to Keep Your Customers Happy?</td>
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					<td><span><i></i> 01:00:00</span></td>
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					<td>How to Get Your Customers to Say 'Wow!'</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td>Proven Methods of Customer Retention</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td><i></i></td>
					<td>The Art of Customer Follow-up</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td>Loyalty Marketing Program</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
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					<td>Promotional Items to Enhance Customer Relations</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td>Handling Customer's Complaints</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td>How to Deal with Difficult Customers</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
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					<td>Introducing the Seven Deadly Sins of Customer Service!</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td>Customer Relationship Management (CRM) Software - The Benefits</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td>Choosing a CRM Program</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
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					<td>Customer Service over the Phone</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td colspan="4">Customer Relations and Dealing</td>
				</tr>
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					<td><i></i></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Module Two - The Right Attitude Starts with You</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td>Module Three - Stress Management (Internal Stressors)</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td>Module Four - Stress Management (External Stressors)</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
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					<td>Module Five - Transactional Analysis</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td>Module Six - Why are Some Customers Difficult</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td>Module Seven - Dealing with the Customer Over the Phone</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td>Module Eight - Dealing with the Customer In Person</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td>Module Nine - Sensitivity in Dealing with Customers</td>
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					<td><span><i></i> 01:00:00</span></td>
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					<td>Module Ten - Scenarios of Dealing with a Difficult Customer</td>
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					<td><span><i></i> 01:00:00</span></td>
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					<td>Module Eleven - Following up With a Customer Once You Have Addressed Their Issue</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
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					<td colspan="4">Mock Exam</td>
				</tr>
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					<td><i></i></td>
					<td>Mock Exam- Advanced Professional Diploma in Customer Relationship Management</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
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					<td colspan="4">Final Exam</td>
				</tr>
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					<td><i></i></td>
					<td>Final Exam- Advanced Professional Diploma in Customer Relationship Management</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
				</tbody></table>

iStudy UK

Customer Relationship Management

CRM (Customer Relationship Management)

Customer Experience Management

Advanced Professional Diploma in Customer Relationship Management

<h3><b>Overview</b></h3>
<p><span>In the dynamic world of business, a proficient Admin Support Assistant can serve as the backbone of operational efficiency. Our course, 'Admin Support Assistant', is crafted with utmost care to polish your skills, turning you into a sought-after administrative virtuoso. Embark on a journey through eleven comprehensive modules, each one unravelling the intricacies of roles such as a Personal Assistant and the nuances of pivotal skills like Time Management and Business Writing. By the culmination of this course, not only will you be adept in the art of effective communication through body language, but also harness the power of tools like Excel and PowerPoint to enhance your productivity.</span></p>
<p><span>Choosing our course is your ticket to unlocking a world of opportunities. As the world transitions to a digital age, the demand for skilful Administrative Support Assistants who can navigate both conventional and contemporary tasks is on the rise. From understanding Telephone Etiquette to getting familiar with Excel and PowerPoint basics, every module is your stepping stone to administrative mastery.</span></p>
<p><strong><span>Learning Outcomes</span></strong></p>
<ol>
<li><span>Comprehend the essential roles and responsibilities associated with administrative support and personal assisting.</span></li>
<li><span>Acquire proficiency in streamlined Administrative Management techniques.</span></li>
<li><span>Establish robust organisational methodologies for efficient task management.</span></li>
<li><span>Enhance professional communication through impeccable Telephone Etiquette.</span></li>
<li><span>Elevate written correspondence through advanced Business Writing strategies.</span></li>
<li><span>Prioritise and allocate tasks effectively with honed Time Management abilities.</span></li>
<li><span>Enhance interpersonal connections and understandings by interpreting body language cues and applying effective communication strategies.</span></li>
</ol>
<h3><strong>Why buy this <span>Admin Support Assistant course</span>?</strong></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Admin Support Assistant</b><span> you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this <span>Admin Support Assistant </span>course for?</b></h3>
<ul>
<li><span>Novices keen on forging a path in the domain of administrative functions.</span></li>
<li><span>Existing administrative personnel with aspirations to broaden their expertise.</span></li>
<li><span>Business owners desiring a deeper grasp on administrative procedures for optimised operations.</span></li>
<li><span>Individuals on the job hunt, seeking an advantage in the corporate arena.</span></li>
<li><span>Sector-shifters focusing on transitioning into administrative and support roles.</span></li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Admin Support Assistant </b><span>was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<ul>
<li><strong><span>Operations Coordinator: </span></strong><span>£24,000 - £36,000 Per Annum</span></li>
<li><strong><span>Receptionist</span></strong><span> (proficient in Telephone Etiquette): £18,000 - £26,000 Per Annum</span></li>
<li><strong><span>Business Communications Specialist:</span></strong><span> £30,000 - £45,000 Per Annum</span></li>
<li><strong><span>Workshop Facilitator</span></strong><span> (focusing on Body Language and Effective Communication): £27,000 - £39,000 Per Annum</span></li>
<li><strong><span>Meeting &amp; Events Planner:</span></strong><span> £22,000 - £35,000 Per Annum</span></li>
</ul>
<p> </p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

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					<td colspan="4">Module 01: Personal Assistant</td>
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					<td><i></i></td>
					<td>Personal Assistant</td>
					<td> </td>
					<td><span><i></i> 01:23:00</span></td>
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					<td colspan="4">Module 02: Admin Support</td>
				</tr>
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					<td><i></i></td>
					<td>Admin Support</td>
					<td> </td>
					<td><span><i></i> 01:54:00</span></td>
				</tr>
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					<td colspan="4">Module 03: Administrative Management</td>
				</tr>
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					<td><i></i></td>
					<td>Administrative Management</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td colspan="4">Module 04: Organisational Skills</td>
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					<td>Organisational Skills</td>
					<td> </td>
					<td><span><i></i> 01:16:00</span></td>
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					<td colspan="4">Module 05: Telephone Etiquette</td>
				</tr>
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					<td>Telephone Etiquette</td>
					<td> </td>
					<td><span><i></i> 01:07:00</span></td>
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					<td colspan="4">Module 06: Business Writing</td>
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					<td><i></i></td>
					<td>Business Writing</td>
					<td> </td>
					<td><span><i></i> 01:24:00</span></td>
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					<td colspan="4">Module 07: Time Management</td>
				</tr>
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					<td><i></i></td>
					<td>Time Management</td>
					<td> </td>
					<td><span><i></i> 01:09:00</span></td>
				</tr>
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					<td colspan="4">Module 08: Body Language and Effective Communication</td>
				</tr>
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					<td><i></i></td>
					<td>Body Language and Effective Communication</td>
					<td> </td>
					<td><span><i></i> 01:23:00</span></td>
				</tr>
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					<td colspan="4">Module 09: Meeting Management</td>
				</tr>
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					<td><i></i></td>
					<td>Meeting Management</td>
					<td> </td>
					<td><span><i></i> 01:24:00</span></td>
				</tr>
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					<td colspan="4">Mock Exam</td>
				</tr>
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					<td><i></i></td>
					<td>Mock Exam - Admin Support Assistant</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
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					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam - Admin Support Assistant</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Studyhub UK

Accounts Assistant

Business Admin

Support Assistant

Admin Support Assistant

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						<div>
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									<section>
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				<p><span>If you feel that your confidence needs developing, or that you are low in self-esteem, we can support you to build your self-esteem and confidence in just a few simple steps that ultimately take your overall skills to the next level.</span></p><p><span>This course aims at providing reliable, helpful and easy-to-absorb information on the most obvious emotional challenges faced by people today. In this course, you will go through an array of valuable lessons demonstrating tips and tricks to improve your self-esteem, the common obstacles to our goals, the importance of goal setting in life, and the effective ways of developing communication skills. You will also discover how to confer powerful presentations, and deal with stressful behaviour and situations.</span></p>					</div>
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		</section>
				<section>
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				<section>
						<div>
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			<div>
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				<div>
			<h2>Why Choose This Course</h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Earn a digital Certificate upon successful completion.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Accessible, informative modules taught by expert instructors </span>
									</li>
								<li>
											<span>
													</span>
										<span>Study in your own time, at your own pace, through your computer tablet or mobile device </span>
									</li>
								<li>
											<span>
													</span>
										<span>Get 24/7 help or advice from our email and live chat teams </span>
									</li>
								<li>
											<span>
													</span>
										<span>Full tutor support on weekdays</span>
									</li>
						</ul>
				</div>
				</div>
				<div>
				<div>
			<h2>Course Design</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<span>The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</span>

You are taught through a combination of
					</div>
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				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Video lessons</span>
									</li>
								<li>
											<span>
													</span>
										<span>Online study materials</span>
									</li>
						</ul>
				</div>
				</div>
				<div>
				<div>
			<h2>Certificate of Achievement</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<div id="course-home"><div><h5><b>CPD Certificate of Achievement from Janets</b></h5><p><span>Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99.</span></p></div></div>					</div>
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			<h2>Method of Assessment
</h2>		</div>
				</div>
				<div>
				<div>
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				<div id="course-home"><div><p><span>To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support.</span></p></div></div>					</div>
						</div>
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			<h2>Who is this course for?â</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p><span>This Diploma In Coaching And Mentoring Course is ideal for those wanting to improve their basic skills in office administration, those who want to start working as a receptionist, office administrator, office manager, administrative assistant or secretary, and those who want to become a legal secretary.</span></p>					</div>
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			<h2>Career Path
</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p><span>Training offered by the Diploma In Coaching And Mentoring Course will benefit a wide range of roles in different business sectors. But it would significantly enhance the following careers or roles: </span></p>					</div>
						</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Department Manager</span>
									</li>
								<li>
											<span>
													</span>
										<span>Office Team Leader</span>
									</li>
								<li>
											<span>
													</span>
										<span>Business Owner</span>
									</li>
								<li>
											<span>
													</span>
										<span>Fitness Instructor</span>
									</li>
								<li>
											<span>
													</span>
										<span>Lifestyle Coach</span>
									</li>
								<li>
											<span>
													</span>
										<span>Apprenticeship Tutor</span>
									</li>
								<li>
											<span>
													</span>
										<span>Skills Coach</span>
									</li>
						</ul>
				</div>
				</div>
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		</section>
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				<h3>Course Content</h3>

<div id="course_curriculum">
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 01: Principles And Characteristics of Coaching</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Principles And Characteristics of Coaching</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
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					<td colspan="4">Module 02: Objectives &amp; Processes of Coaching And Mentoring</td>
				</tr>
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					<td><i></i></td>
					<td>Objectives &amp; Processes of Coaching And Mentoring</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
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					<td colspan="4"> Module 03: Ethical Aspects of Coaching and Mentoring</td>
				</tr>
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					<td><i></i></td>
					<td>Ethical Aspects of Coaching and Mentoring</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
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					<td colspan="4">Module 04: Coaching Models</td>
				</tr>
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					<td><i></i></td>
					<td>Coaching Models</td>
					<td> </td>
					<td><span><i></i> 00:35:00</span></td>
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					<td colspan="4">Module 05: Effective Communication Skills</td>
				</tr>
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					<td><i></i></td>
					<td>Effective Communication Skills</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
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					<td colspan="4">Module 06: Time, Stress and Emotional Management</td>
				</tr>
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					<td><i></i></td>
					<td>Time, Stress and Emotional Management</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
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					<td colspan="4">Module 07: Leadership Skills</td>
				</tr>
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					<td><i></i></td>
					<td>Leadership Skills</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
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					<td colspan="4">Module 08: Sales Skills</td>
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					<td><i></i></td>
					<td>Sales Skills</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
			<h2>Frequently Asked Questions</h2>
                        <div>
                            <div>
                                <span>
                                    Are there any prerequisites for taking the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I access the course at any time, or is there a set
                                    schedule?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How long will I have access to the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Is there a certificate of completion provided after
                                    completing the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I switch courses or get a refund if I'm not satisfied
                                    with the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How do I track my progress in the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    What if I have technical issues or difficulties with the
                                    course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
                                    </p>
                                </div>
                            </div>
                        </div>

Janets

Coaching Skills

Life Coaching

Life Coach Training

Life Coach

Level 3 Diploma in Coaching and Mentoring

<h2><strong>Course Overview:</strong></h2>
<p> 
<strong>Personal assistants are in high demand, with a recent survey finding that 70% of businesses are looking for qualified assistants. Let's unleash your potential and embark on a transformative journey with our Personal Assistant &amp; Skill Development Training!</strong> In today's fast-paced and dynamic world, the role of a personal assistant has evolved into a crucial and highly sought-after profession. This innovative course has been meticulously crafted to provide you with the necessary expertise and necessary skills to excel in this rewarding field. 
</p>

<p> 
Did you know that personal assistants boost organisational productivity and efficiency? <strong>According to recent statistics, companies that employ skilled personal assistants experience a significant increase in overall operational effectiveness, resulting in a remarkable 25% rise in revenue growth.</strong> With such compelling data, it's clear that personal assistants are indispensable assets to businesses worldwide.
</p> 

<p> 
During this comprehensive training, you will delve into various modules, each focusing on a specific aspect of the personal assistant role. <strong>From mastering business telephone skills and representing your boss and company professionally to organising meetings and conferences seamlessly, every module is designed to enhance your capabilities and equip you with the necessary tools for success.</strong> Enrol today and open doors to exciting new opportunities!
</p> 
<hr />

<h2><strong>Key Features of the Course:</strong></h2>
<ul>
 	<li>CPD certificate</li>
 	<li>24/7 Learning Assistance</li>
 	<li>Comprehensive curriculum</li>
 	<li>Engaging video lectures</li>
 	<li>Interactive exercises</li>
 	<li>Real-world examples</li>
 	<li>Up-to-date content</li>
</ul>

<hr />

<h2><strong>Who is This Course For?</strong></h2>
<p> 
This course is for anyone who wants to improve their personal assistant skills and knowledge. This course is also suitable for anyone who wants to enhance their administrative, clerical, and organisational skills for any role or industry.
</p> 
<hr />

<h2><strong>What You Will Learn:</strong></h2>
<p> 
Throughout the course, you will explore various modules that cover a wide range of topics, including <strong>business telephone skills, representing your boss and company, travel arrangements, time management, communication skills, and more.</strong>
</p> 

<p> 
Starting with an introduction to the role of a personal assistant, you will gain a comprehensive understanding of the responsibilities and skills required in this profession. <strong>You will master the art of effective communication over the phone, learning how to handle calls professionally and deal with different types of callers. Additionally, you will develop the expertise to represent your boss and company in a positive and professional manner, ensuring confidentiality and maintaining a strong image.</strong>
</p>
<p>  
As a personal assistant, you will also learn the intricacies of <strong>handling mail services and shipping, arranging travel and accommodation for your boss and guests, and organising meetings and conferences seamlessly.</strong> The course will equip you with invaluable time <strong>management techniques, record-keeping and filing systems, business writing skills, organisational skills, and effective communication strategies.</strong> <strong>Moreover, you will acquire essential customer service skills, effective planning and scheduling abilities, and the know-how to handle invoicing and petty cash.</strong>
</p> 
<hr />

<h2><strong>Why Enrol in This Course:</strong></h2>
<p> 
There are many reasons to enrol in this course. Here are just a few:
</p> 
<ul>
 	<li>This course is comprehensive and covers all aspects of the personal assistant job.</li>
 	<li>The course is taught by experienced instructors who are experts in their field.</li>
 	<li>The course is interactive and engaging, and you'll have the opportunity to practise your skills with real-world examples.</li>
 	<li>The course is up-to-date and covers the latest trends in the industry.</li>
</ul>

<hr />

<h2><strong>Requirements:</strong></h2>
<ul>
 	<li>No prior experience is required.</li>
 	<li>A PC/Mobile device with an internet connection.</li>
</ul>

<hr />

<h2><strong>Career Path:</strong></h2>
<p> 
There are many career paths that you can pursue with knowledge of personal assistant skills. Here are just a few:
</p> 
<ul>
 	<li>Personal assistant - average salary of £28,000</li>
 	<li>Executive assistant - average salary of £32,000</li>
 	<li>Administrative assistant - average salary of £20,000</li>
 	<li>Office manager - average salary of £25,000</li>
 	<li>Secretary - average salary of £22,000</li>
 	<li>Receptionist - average salary of £18,000</li>
</ul>

<hr />

<h2><strong>Certification:</strong></h2>
<p> 
Upon successful completion of this course,<strong> you will receive a CPD certificate.</strong> This certificate can be used to demonstrate your skills to potential employers and clients.
</p> 
<p> 
Enrol today and start your career as a personal assistant!
</p> 

<hr /> <h3>Course Curriculum</h3><div><p>1 sections • 14 lectures • 07:07:00 total length</p></div><div><div><div><div><div><div><div><p>•Module 1: Introduction to Personal Assistant: 00:20:00</p></div><div><div><p>•Module 2: Business Telephone Skills: 00:21:00</p></div><div><div><p>•Module 3: Representing Your Boss and Company: 00:37:00</p></div><div><div><p>•Module 4: Mail Services and Shipping: 00:28:00</p></div><div><div><p>•Module 5: Travel Arrangements: 00:27:00</p></div><div><div><p>•Module 6: Organising Meeting and Conferences: 00:28:00</p></div><div><div><p>•Module 7: Time Management: 00:38:00</p></div><div><div><p>•Module 8: Record Keeping and Filing Systems: 00:31:00</p></div><div><div><p>•Module 9: Business Writing Skills: 00:43:00</p></div><div><div><p>•Module 10 :Organisational Skills: 00:28:00</p></div><div><div><p>•Module 11: Communication Skills: 00:28:00</p></div><div><div><p>•Module 12: Customer Service: 00:19:00</p></div><div><div><p>•Module 13:  Effective Planning and Scheduling: 00:49:00</p></div><div><div><p>•Module 14: Invoicing/Petty Cash: 00:30:00</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Apex Learning

Professional Skills

Personal Assistant & Skill Development Training

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					<div><p>Becoming an office administrator or receptionist is an excellent entry point into the professional workforce. With over 1.5 million administrative and secretarial jobs in the UK, the demand for organised and personable admins to manage office tasks and assist staff continues rising. This comprehensive Office Admin &amp; Receptionist course prepares you to thrive in these in-demand roles through industry-relevant training in key areas like communication etiquette, scheduling, customer service, business writing, and time management. Gain the skills and knowledge to become a confident, reliable, and exceptional administrative professional equipped to excel in any office environment.</p><p>Ready to compose your career symphony? Enrol today and unlock the rewarding world of Office Administration &amp; Receptionism!</p></div>
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		</section>
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					<div alt="Office Admin &amp; Receptionist - Level 7 _01"></div>
										<div></div>
														
							
					<div alt="Office Admin &amp; Receptionist - Level 7 _02"></div>
										<div></div>
														
							
					<div alt="Office Admin &amp; Receptionist - Level 7 _03"></div>
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					<div alt="Office Admin &amp; Receptionist - Level 7 _04"></div>
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		</div>
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		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h4>You will Learn The Following Things: </h4>  		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
							<i></i>						</span>
										<span>Demonstrate effective communication and customer service skills required of a receptionist. </span>
									</li>
								<li>
											<span>
							<i></i>						</span>
										<span>Manage schedules and bookings and arrange travel and events.</span>
									</li>
								<li>
											<span>
							<i></i>						</span>
										<span>Follow best practices for phone, mail, filing, and other administrative duties.</span>
									</li>
								<li>
											<span>
							<i></i>						</span>
										<span>Represent the company and assist management professionally. Implement time management and organisational strategies effectively.</span>
									</li>
								<li>
											<span>
							<i></i>						</span>
										<span>Implement time management and organisational strategies effectively.</span>
									</li>
								<li>
											<span>
							<i></i>						</span>
										<span>Apply business writing principles through correspondence and other documents.</span>
									</li>
						</ul>
				</div>
				</div>
				<div>
				<div>
					<div><p><span>This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Office Admin &amp; Receptionist. Enrol today and complete the course to achieve a certificate that can change your career forever.</span></p></div>
				</div>
				</div>
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		</div>
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				<section>
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				<div>
				<div>
			<h2>Details
</h2>		</div>
				</div>
				<div>
				<div>
			<h4>Perks of Learning with IOMH</h4>  		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
							<i></i>						</span>
										<span>One-to-one support from a dedicated tutor throughout your course.</span>
									</li>
								<li>
											<span>
							<i></i>						</span>
										<span>Study online - whenever and wherever you want.</span>
									</li>
								<li>
											<span>
							<i></i>						</span>
										<span>Instant Digital/ PDF certificate</span>
									</li>
								<li>
											<span>
							<i></i>						</span>
										<span>100% money back guarantee</span>
									</li>
								<li>
											<span>
							<i></i>						</span>
										<span>12 months access</span>
									</li>
						</ul>
				</div>
				</div>
				<div>
				<div>
			<h4>Process of Evaluation</h4>  		</div>
				</div>
				<div>
				<div>
					<div><p>After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate.</p></div>
				</div>
				</div>
				<div>
				<div>
			<h4>Certificate of Achievement</h4>  		</div>
				</div>
				<div>
				<div>
					<div><p><span>After completing the </span><b>Office Admin &amp; Receptionist course</b><span>, you will receive your</span><b> CPD-accredited Digital/PDF Certificate for £5.99. </b><span>To get the </span><b>hardcopy certificate for £12.99, </b><span>you must also pay the shipping charge of just</span><b> £3.99 (UK) and £10.99 (International).</b></p></div>
				</div>
				</div>
				<div>
				<div>
			<h4>Who Is This Course for?</h4>  		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
							<i></i>						</span>
										<span>Career Changers: Seeking a fresh start in a dynamic field? This course equips you with the skills to excel in diverse office environments.</span>
									</li>
								<li>
											<span>
							<i></i>						</span>
										<span>School Leavers: Eager to kickstart your professional journey? Build a strong foundation with industry-relevant skills and knowledge. </span>
									</li>
								<li>
											<span>
							<i></i>						</span>
										<span>Upskillers: Looking to add polish and efficiency to your existing skillset? This course empowers you to take your career to the next level.</span>
									</li>
								<li>
											<span>
							<i></i>						</span>
										<span>Ambitious Individuals: Whether you dream of climbing the corporate ladder or setting up your office, this course provides the tools to succeed.</span>
									</li>
						</ul>
				</div>
				</div>
				<div>
				<div>
			<h4>Requirements</h4>  		</div>
				</div>
				<div>
				<div>
					<div><p><span>There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Office Admin &amp; Receptionist course.</span></p><p><span>Do note: you must be at least 16 years old to enrol.</span></p><p><span>Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course.</span></p></div>
				</div>
				</div>
				<div>
				<div>
			<h4>Career Path</h4>  		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
							<i></i>						</span>
										<span>Receptionist - £18K to £22K per year.</span>
									</li>
								<li>
											<span>
							<i></i>						</span>
										<span> Administrative Assistant - £20K to £28K per year.</span>
									</li>
								<li>
											<span>
							<i></i>						</span>
										<span>Executive Assistant - £25K to £40K per year.</span>
									</li>
								<li>
											<span>
							<i></i>						</span>
										<span>Office Manager - £28K to £45K per year.</span>
									</li>
								<li>
											<span>
							<i></i>						</span>
										<span>Personal Assistant - £30K to £50K per year.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
						</div>
			</div>
		</div>
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											<div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table>				<tbody><tr>
					<td colspan="4">Module 01: Introduction to Reception and Receptionist</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 01: Introduction to Reception and Receptionist</td>
					<td> </td>
					<td><span><i></i> 00:29:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: Business Telephone Skills</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 02: Business Telephone Skills</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Representing Your Boss and Company</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 03: Representing Your Boss and Company</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Mail Services and Shipping </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 04: Mail Services and Shipping</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Travel Arrangements</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 05: Travel Arrangements</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Organising Meeting and Conferences</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 06: Organising Meeting and Conferences</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Time Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 07: Time Management</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Record Keeping and Filing Systems</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 08: Record Keeping and Filing Systems</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 09: Business Writing Skills</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 09: Business Writing Skills</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 10 :Organisational Skills</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 10 :Organisational Skills</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 11: Communication Skills</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 11: Communication Skills</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 12: Customer Service</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 12: Customer Service</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 13: Effective Planning and Scheduling</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 13: Effective Planning and Scheduling</td>
					<td> </td>
					<td><span><i></i> 00:39:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 14: Invoicing/Petty Cash</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 14: Invoicing/Petty Cash</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 15: Business Environment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 15: Business Environment</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Office Admin &amp; Receptionist</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
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						<div id="menu2">
							
						</div>

Becoming an office administrator or receptionist is an excellent entry point into the professional workforce. With over 1.5 million administrative and secretarial jobs in the UK, the demand for organised and personable admins to manage office tasks and assist staff continues rising. This comprehensive Office Admin & Receptionist course prepares you to thrive in these in-demand roles through industry-relevant training in key areas like communication etiquette, scheduling, customer service, business writing, and time management. Gain the skills and knowledge to become a confident, reliable, and exceptional administrative professional equipped to excel in any office environment.
Ready to compose your career symphony? Enrol today and unlock the rewarding world of Office Administration & Receptionism!
You will Learn The Following Things:
Demonstrate effective communication and customer service skills required of a receptionist.
Manage schedules and bookings and arrange travel and events.
Follow best practices for phone, mail, filing, and other administrative duties.
Represent the company and assist management professionally. Implement time management and organisational strategies effectively.
Implement time management and organisational strategies effectively.
Apply business writing principles through correspondence and other documents.
This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Office Admin & Receptionist. Enrol today and complete the course to achieve a certificate that can change your career forever.
Details

Perks of Learning with IOMH
One-to-one support from a dedicated tutor throughout your course.
Study online - whenever and wherever you want.
Instant Digital/ PDF certificate
100% money back guarantee
12 months access
Process of Evaluation
After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate.
Certificate of Achievement
After completing the Office Admin & Receptionist course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International).
Who Is This Course for?
Career Changers: Seeking a fresh start in a dynamic field? This course equips you with the skills to excel in diverse office environments.
School Leavers: Eager to kickstart your professional journey? Build a strong foundation with industry-relevant skills and knowledge.
Upskillers: Looking to add polish and efficiency to your existing skillset? This course empowers you to take your career to the next level.
Ambitious Individuals: Whether you dream of climbing the corporate ladder or setting up your office, this course provides the tools to succeed.
Requirements
There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Office Admin & Receptionist course.
Do note: you must be at least 16 years old to enrol.
Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course.
Career Path
Receptionist - £18K to £22K per year.
Administrative Assistant - £20K to £28K per year.
Executive Assistant - £25K to £40K per year.
Office Manager - £28K to £45K per year.
Personal Assistant - £30K to £50K per year.
 Course Curriculum

Module 01: Introduction to Reception and Receptionist			
	Module 01: Introduction to Reception and Receptionist		00:29:00
Module 02: Business Telephone Skills			
	Module 02: Business Telephone Skills		00:21:00
Module 03: Representing Your Boss and Company			
	Module 03: Representing Your Boss and Company		00:25:00
Module 04: Mail Services and Shipping			
	Module 04: Mail Services and Shipping		00:26:00
Module 05: Travel Arrangements			
	Module 05: Travel Arrangements		00:22:00
Module 06: Organising Meeting and Conferences			
	Module 06: Organising Meeting and Conferences		00:19:00
Module 07: Time Management			
	Module 07: Time Management		00:25:00
Module 08: Record Keeping and Filing Systems			
	Module 08: Record Keeping and Filing Systems		00:24:00
Module 09: Business Writing Skills			
	Module 09: Business Writing Skills		00:25:00
Module 10 :Organisational Skills			
	Module 10 :Organisational Skills		00:19:00
Module 11: Communication Skills			
	Module 11: Communication Skills		00:19:00
Module 12: Customer Service			
	Module 12: Customer Service		00:22:00
Module 13: Effective Planning and Scheduling			
	Module 13: Effective Planning and Scheduling		00:39:00
Module 14: Invoicing/Petty Cash			
	Module 14: Invoicing/Petty Cash		00:20:00
Module 15: Business Environment			
	Module 15: Business Environment		00:19:00
Assignment			
	Assignment - Office Admin & Receptionist		00:00:00

IOMH - Institute of Mental Health

Administration

Office Admin & Receptionist

<p><strong>Medical Receptionist: </strong><strong>Medical Receptionist</strong></p><p>Do you wish to gain all the knowledge and abilities necessary to work as a receptionist? You will learn all the necessary skills for serving as a liaison between the organisation and its customers in this receptionist diploma program.</p><p>You will gain a solid understanding of the duties and responsibilities of a medical secretary after taking this receptionist course. You will learn a variety of medical secretarial skills through this Receptionist training. The crucial ideas of patient confidentiality as well as other legal facets of the healthcare sector will also be covered in this receptionist training. Law, ethics, and medicine can all be better understood because of this receptionist course. With the help of this Receptionist course, you will be able to communicate with patients effectively and comprehend health and safety issues in a clinical setting.</p><p>Join our Receptionist course to improve your understanding of The Hospital Service, Private Medical, Paperwork, Fees, and Finances in General Practices!</p><p><strong>Learning Outcomes Of Receptionist course </strong></p><p>After completing this Receptionist course, the learner will be able to:</p><ul><li>Understand the basics of the National Health Service and the roles and responsibilities of a Receptionist.</li><li>The Receptionist course describes how to organise schedules and manage appointment systems.</li><li>Gain a clear understanding of the Law, Ethics, and Medicine as a Receptionist.</li><li>The Receptionist course gives a thorough understanding of the effective filing system in medical offices.</li><li>The Receptionist course will help you familiarise yourself with the concept of patient confidentiality and its dos and don'ts.</li><li>Become skilled at controlling and ordering stocks, supplies, Medical Terminology and Clinical Aspects as a Receptionist.</li><li>The Receptionist course increases your knowledge of the importance of health and safety in the healthcare sector.</li><li>You can gain a solid understanding of Complementary Medicine from this Receptionist course.</li></ul><p><strong>Special Offers of this Receptionist Course</strong></p><ul><li>This Receptionist Course includes a <strong>FREE PDF Certificate</strong>.</li><li><strong>Lifetime access</strong> to this Receptionist Course</li><li>Instant access to this Receptionist Course</li><li><strong>Get FREE Tutor Support</strong> from Monday to Friday in this Receptionist Course</li></ul><p><strong>**Courses are included in this Medical Receptionist : Medical Receptionist Bundle Course</strong></p><ol><li><strong>Course 01: </strong>Medical Receptionist</li><li><strong>Course 02: </strong>Communication Skills Course<strong><br /></strong></li><li><strong>Course 03:</strong> Level 4 Time Management Course</li><li><strong>Course 04: </strong>Level 5 Proofreading &amp; Copy Editing</li><li><strong>Course 05: </strong>Level 2 Customer Service</li><li><strong>Course 06: </strong>Level 1 Certificate in Well-being</li><li><strong>Course 07: </strong>Anger Management</li></ol><p><strong>[ Note: Free PDF certificate as soon as completing the Medical Receptionist: Medical Receptionist course]</strong></p> <p><strong>Medical Receptionist : Medical Receptionist</strong></p><p>Detailed course curriculum of the Medical Receptionist : Medical Receptionist:</p><p>Industry Experts Designed this <strong>Medical Receptionist : </strong><strong>Medical Receptionist</strong> course into 12 detailed modules.</p><ul><li>Module 01: The National Health Service</li><li>Module 02: Patient (Customer) Care</li><li>Module 03: Communication</li><li>Module 04: Law, Ethics and Medicine</li><li>Module 05: Health &amp; Safety in a Clinical Environment</li><li>Module 06: Practical Reception Skills in General Practice</li><li>Module 07: The Hospital Service</li><li>Module 08: Private Medicine</li><li>Module 09: Forms, Fees and Finances in General Practises</li><li>Module 10: Using Information Technology</li><li>Module 11: Medical Terminology and Clinical Aspects</li><li>Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary</li><li>Module 13: Complementary Medicine</li></ul><p>-------------------------------------------------------</p><p><strong>Assessment Method of Receptionist</strong></p><p>After completing each module of the Receptionist: Medical Receptionist Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.</p><p><strong>Certification of Receptionist</strong></p><p>After completing the MCQ/Assignment assessment for this Receptionist: Medical Receptionist course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Medical Receptionist : Medical Receptionist</strong></p><p>This Receptionist: Medical Receptionist is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Medical Receptionist : Medical Receptionist</strong></p><p>Students who intend to enrol in this Receptionist: Medical Receptionist course must meet the following requirements:</p><ul><li>Receptionist: Good command of the English language</li><li>Receptionist: Must be vivacious and self-driven</li><li>Receptionist: Basic computer knowledge</li><li>Receptionist: A minimum of 16 years of age is required</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Medical Receptionist: Medical Receptionist</strong></p><p>After completing this Receptionist: Medical Receptionist, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Medical Receptionist

Healthcare Science Assistant

Receptionist

Medical Secretary

Hotel Receptionist

Receptionist : Medical Receptionist

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				<p><span>Follow your dreams by enrolling on the Receptionist course today and develop the experience, skills and knowledge you need to enhance your professional development. Receptionist will help you arm yourself with the qualities you need to work towards your dream job.</span></p><p><span>Study the Receptionist training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Receptionist course will allow you to enhance your CV, impress potential employers, and stand out from the crowd. </span></p><p><span>This Receptionist course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Receptionist course through a mixture of instructional video lessons and online study materials.</span></p><p><span>Receive online tutor support as you study the Receptionist course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Receptionist course completion.</span></p><p><span>Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Receptionist course. The Receptionist course is designed by industry experts and is tailored to help you learn new skills with ease. </span></p><p><span>The Receptionist is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Receptionist when it suits you. Access the Receptionist course modules from any internet-enabled device, including computers, tablets, and smartphones.</span></p><p><span>The Receptionist course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Receptionist now and start learning instantly!</span></p>					</div>
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				<p><b>What You Get Out Of Studying Receptionist With Janets:</b></p>					</div>
						</div>
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				<div>
				<div>
								<div>
				<ul><li><span>Receive a digital Certificate upon successful completion of the Receptionist course</span></li><li><span>Get taught by experienced, professional instructors</span></li><li><span>Study at a time and pace that suits your learning style</span></li><li><span>Get instant feedback on assessments </span></li><li><span>24/7 help and advice via email or live chat</span></li><li><span>Get full tutor support on weekdays (Monday to Friday)</span></li></ul>					</div>
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				<p><b>Description </b></p>					</div>
						</div>
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				<div>
								<div>
				<p><span>The Receptionist training course is delivered through Janets' online learning platform. Access the Receptionist content from any internet-enabled device whenever or wherever you want to. The Receptionist course has no formal teaching deadlines, meaning you are free to complete the course at your own pace.</span></p>					</div>
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				<p><b>Method of Assessment </b></p>					</div>
						</div>
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				<div>
								<div>
				<p><span>To successfully complete the Receptionist course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Receptionist course. After successfully passing the Receptionist course exam, you will be able to apply for a CPD-accredited certificate as proof of your Receptionist qualification.</span></p>					</div>
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				<p><b>Certification</b></p>					</div>
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				<p><span>All students who successfully complete the Receptionist course can instantly download their digital certificate. You can also purchase a hard copy of the Receptionist course certificate, which will be delivered by post for £9.99.</span></p>					</div>
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								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
								<div>
				<p><b>Who Is This Course For:</b></p>					</div>
						</div>
				</div>
				<div>
				<div>
								<div>
				<p><span>The </span><span>Receptionist is ideal for those who already work in this sector or are an aspiring professional. This Receptionist course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge.</span></p>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
								<div>
				<p><b>Requirements:</b></p>					</div>
						</div>
				</div>
				<div>
				<div>
								<div>
				<div><p><span>The </span><span>Receptionist is open to all students and has no formal entry requirements. To study the Receptionist course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.</span></p></div>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
								<div>
				<p><b>Career Path:</b></p>					</div>
						</div>
				</div>
				<div>
				<div>
								<div>
				<p><span>The </span><span>Receptionist is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Receptionist and gain an industry-recognised qualification that will help you excel in finding your ideal job.</span></p>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
									</div>
			</div>
					</div><div>
				<h3>Course Content</h3>

<div id="course_curriculum">
<table width="100%">				<tbody><tr>
					<td colspan="4">Receptionist </td>
				</tr>
								<tr>
					<td colspan="4">Module 1: Introduction to Reception and Receptionist </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Reception and Receptionist</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 2: Business Telephone Skills </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Business Telephone Skills</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 3: Representing Your Boss and Company </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Representing Your Boss and Company</td>
					<td> </td>
					<td><span><i></i> 00:34:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 4: Mail Services and Shipping </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mail Services and Shipping</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 5: Travel Arrangements </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Travel Arrangements</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 6: Organising Meeting and Conferences </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Organising Meeting and Conferences</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 7: Time Management </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Time Management</td>
					<td> </td>
					<td><span><i></i> 00:35:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 8: Record Keeping and Filing Systems </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Record Keeping and Filing Systems</td>
					<td> </td>
					<td><span><i></i> 00:28:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 9: Business Writing Skills </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Business Writing Skills</td>
					<td> </td>
					<td><span><i></i> 00:40:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 10 :Organisational Skills  </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Organisational Skills</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 11: Communication Skills </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communication Skills</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 12: Customer Service </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Service</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 13:  Effective Planning and Scheduling </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Effective Planning and Scheduling</td>
					<td> </td>
					<td><span><i></i> 00:46:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 14: Invoicing/Petty Cash </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Invoicing/Petty Cash</td>
					<td> </td>
					<td><span><i></i> 00:27:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - Receptionist</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam - Receptionist</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
			<h2>Frequently Asked Questions</h2>
                        <div>
                            <div>
                                <span>
                                    Are there any prerequisites for taking the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I access the course at any time, or is there a set
                                    schedule?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How long will I have access to the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Is there a certificate of completion provided after
                                    completing the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I switch courses or get a refund if I'm not satisfied
                                    with the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How do I track my progress in the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    What if I have technical issues or difficulties with the
                                    course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
                                    </p>
                                </div>
                            </div>
                        </div>

<p>Did you know that medical receptionists are in high demand? According to the Office of National Statistics, healthcare and social assistance jobs have the highest growth rate in the UK. This means that if you are looking for a career that is not only in demand but also fulfilling, becoming a medical receptionist is a great option.</p> <p>Our Medical Receptionist Level 3 &amp; 5 course is designed to give you the knowledge and skills required to succeed in this dynamic and exciting career. The course covers both Level 3 and 5 curriculum, starting from the basics and progressing to higher knowledge. This means that you will be equipped with a strong foundation of knowledge to take on any challenges that come your way.</p> <p>Moreover, our course is endorsed by the Quality Licence Scheme, a leading accreditation body that ensures the highest standards of education and training. As a result, learners who complete our course will receive a<strong> Level 5 Endorsed Certificate </strong>hardcopy free of charge.</p> <p>But that's not all - we believe that learning should not just be about getting a certificate, but also about gaining practical skills and knowledge that can help you succeed in your career. That's why we are offering five career-guided courses for free with our QLS course. These courses include Career Development Plan Fundamentals, Networking Skills for Personal Success, Boost Your Confidence and Self-Esteem, CV Writing and Job Searching, and Learn to Reduce and Manage Stress.</p> <p>So, not only will you get a comprehensive education in medical receptionist skills, but you will also gain additional skills that will help you excel in your career. Don't miss out on this opportunity to invest in your future - enrol in our Medical Receptionist Level 3 &amp; 5 course today!</p> <p><strong>Learning outcomes for Medical Receptionist Level 3 &amp; 5 course:</strong></p> <ul> <li>Gain a thorough understanding of the healthcare industry and the role of medical receptionists in it.</li><li>Develop skills in organising schedules and maintaining medical records to ensure the smooth running of medical offices.</li><li>Learn how to create and maintain effective filing systems in medical offices to ensure easy retrieval of information.</li><li>Understand the importance of confidentiality in a medical environment and learn how to handle sensitive information.</li><li>Develop time management skills to ensure efficient use of time and effective completion of tasks.</li><li>Gain knowledge of medical jargon and terminology to communicate effectively with medical professionals.</li><li>Learn about legal aspects and ethics in healthcare to ensure compliance with regulations and ethical standards.</li></ul> <p><strong>Please Note: </strong>Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p><strong>Diploma in Medical Receptionist Level 3 &amp; 5 Description: </strong></p> <p><strong>Level 3:</strong></p> <p>Our Level 3 curriculum is designed to provide learners with a strong foundation in the basics of healthcare and medical receptionist skills. This includes an introduction to the healthcare industry and the role of medical receptionists within it. Learners will develop skills in organising schedules and maintaining medical records, which are essential for the smooth running of medical offices. They will also learn about effective filing systems in medical offices, ensuring easy retrieval of information. Additionally, confidentiality in a medical environment is covered in-depth, teaching learners how to handle sensitive information with discretion. Finally, time management skills are developed to ensure efficient use of time and effective completion of tasks.</p> <p><strong>Level 5:</strong></p> <p>Our Level 5 curriculum builds on the foundation provided in Level 3 and delves deeper into advanced medical receptionist skills. Learners will gain knowledge of medical jargon and terminology, enabling them to communicate effectively with medical professionals. Additionally, maintaining workplace safety is covered, ensuring learners understand how to create a safe working environment for all. Information technology in healthcare is also covered, equipping learners with the necessary skills to use technology to their advantage. Finally, legal aspects and ethics in healthcare are explored in detail, teaching learners about regulations and ethical standards in the healthcare industry.</p> <p><strong>This bundle comprises the following courses:</strong><strong><br /></strong></p> <p><strong>QLS Endorsed Course:</strong></p> <ul> <li><strong>Course 01:</strong> Diploma in Medical Receptionist at QLS Level 5</li></ul> <p><strong>CPD QS Accredited Courses:</strong></p> <ul> <li><strong>Course 01:</strong> Career Development Plan Fundamentals</li><li><strong>Course 02:</strong> Networking Skills for Personal Success</li><li><strong>Course 03:</strong> Boost Your Confidence and Self-Esteem</li><li><strong>Course 04:</strong> CV Writing and Job Searching</li><li><strong>Course 05:</strong> Learn to Reduce and Manage Stress</li></ul> <p><strong>Certificate</strong></p> <p>In pursuing this QLS-endorsed course, learners attain a profound understanding and amplify their professional prowess, enriching their curriculum vitae.</p> <p>The Quality Licence Scheme stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.</p> <p>Upon completion, learners will receive an Diploma in Medical Receptionist at QLS Level 5 Endorsed hard copy certificate, making it easy for them to showcase their achievements.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        15 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <ul> <li>Individuals looking to pursue a career as a medical receptionist.</li><li>Current medical receptionists looking to improve their skills and knowledge.</li><li>Healthcare professionals looking to gain an understanding of the role of medical receptionists.</li><li>Individuals interested in working in the healthcare industry.</li><li>Individuals looking for a career change.</li></ul> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <ul> <li>Medical Receptionist - £17,000 - £23,000 per year.</li><li>Medical Secretary - £19,000 - £27,000 per year.</li><li>Medical Administrator - £18,000 - £26,000 per year.</li><li>Healthcare Assistant - £17,000 - £21,000 per year.</li><li>Office Manager - £24,000 - £35,000 per year.</li><li>Healthcare Administrator - £19,000 - £27,000 per year.</li><li>Personal Assistant - £22,000 - £35,000 per year.</li></ul> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Imperial Academy

Level 5 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Medical Receptionist Level 3 & 5

<p><span>Receptionist jobs near me is one of the most searched jobs in the job listing sites. In the fast-paced corporate world of London, a corporate receptionist is a beacon of professionalism and efficiency. Imagine being the first point of contact, the welcoming face that sets the tone for esteemed businesses. Corporate receptionist jobs in London offer an exciting blend of challenges and opportunities, where every interaction is a chance to make a lasting impression. From managing phone calls to orchestrating travel arrangements, the responsibilities are diverse, making this career path both dynamic and rewarding.</span></p>
<p><span>Stepping into the shoes of a corporate receptionist means embracing a multifaceted role encompassing various modules. From mastering business telephone etiquette to efficiently managing mail services, each course module equips learners with essential skills tailored for success in this field. Whether representing your boss and company with finesse or honing impeccable communication skills, the journey of becoming a corporate receptionist in London is filled with growth and development.</span></p>
<p><span>Corporate receptionist vacancies are not just about answering calls or scheduling meetings; they are about embodying the essence of professionalism and organisational prowess. Through this course, learners delve into the intricacies of time management, customer service, and effective planning, ensuring they are well-prepared to navigate the demands of the corporate world. Joining this course isn't just about securing a job; it's about embarking on a journey towards becoming an indispensable asset in corporate reception and administration.</span></p>
<h4><strong><span>Learning Outcomes:</span></strong></h4>
<ol>
<li><span>Master business telephone skills for effective communication.</span></li>
<li><span>Develop proficiency in representing both boss and company with professionalism.</span></li>
<li><span>Acquire knowledge in managing mail services and shipping efficiently.</span></li>
<li><span>Demonstrate expertise in organising meetings, conferences, and travel arrangements.</span></li>
<li><span>Cultivate essential skills in time management, record-keeping, and customer service.</span></li>
</ol>
<h3><strong>Why buy this Corporate Receptionist course?</strong></h3>
<ol>
<li><span>Unlimited access to the course for a lifetime.</span></li>
<li><span>Opportunity to earn a certificate accredited by the </span><strong><span>CPD Quality Standards</span></strong><span> and </span><strong><span>CIQ </span></strong><span>after completing this course.</span></li>
<li><span>Structured lesson planning in line with industry standards.</span></li>
<li><span>Immerse yourself in innovative and captivating course materials and activities.</span></li>
<li><span>Assessments designed to evaluate advanced cognitive abilities and skill proficiency.</span></li>
<li><span>Flexibility to complete the Course at your own pace, on your own schedule.</span></li>
<li><span>Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.</span></li>
<li><span>Unlock career resources for CV improvement, interview readiness, and job success.</span></li>
</ol>
<h3><strong>Certification</strong></h3>
<p>After studying the course materials of the <strong>Corporate Receptionist</strong> you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</p>
<h3><strong>Who is this Corporate Receptionist course for?</strong></h3>
<ul>
<li><span>Individuals seeking corporate receptionist jobs in London.</span></li>
<li><span>Aspiring receptionists interested in honing their skills.</span></li>
<li><span>Professionals aiming to enhance their administrative capabilities.</span></li>
<li><span>Graduates looking to enter the corporate world.</span></li>
<li><span>Anyone interested in pursuing a career in customer-facing roles.</span></li>
</ul>
<h3><strong>Prerequisites</strong></h3>
<p>This <strong>Corporate Receptionist </strong>was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</p>
<h3><strong>Career path</strong></h3>
<ul>
<li><strong><span>Corporate Receptionist:</span></strong><span> £20,000 - £25,000 per annum</span></li>
<li><strong><span>Dental Receptionist Jobs:</span></strong><span> £21,000 - £27,000 per annum</span></li>
<li><strong><span>Hotel Receptionist:</span></strong><span> £18,000 - £23,000 per annum</span></li>
<li><strong><span>Vet Receptionist Jobs:</span></strong><span> £19,000 - £24,000 per annum</span></li>
</ul><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 01: Introduction to Reception and Receptionist</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Reception and Receptionist</td>
					<td> </td>
					<td><span><i></i> 00:29:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: Business Telephone Skills</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Business Telephone Skills</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Representing Your Boss and Company</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Representing Your Boss and Company</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Mail Services and Shipping </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mail Services and Shipping</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Travel Arrangements</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Travel Arrangements</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Organising Meeting and Conferences</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Organising Meeting and Conferences</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Time Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Time Management</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Record Keeping and Filing Systems</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Record Keeping and Filing Systems</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 09: Business Writing Skills</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Business Writing Skills</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 10: Communication Skills</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communication Skills</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 11: Customer Service</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Service</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 12: Effective Planning and Scheduling</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Effective Planning and Scheduling</td>
					<td> </td>
					<td><span><i></i> 00:39:00</span></td>
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								<tr>
					<td colspan="4">Module 13: Invoicing/Petty Cash</td>
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					<td><i></i></td>
					<td>Invoicing/Petty Cash</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Corporate Receptionist

<p><strong>24 Hour Flash Deal **25-in-1 </strong><strong>Receptionist Excellence: Essential Skills for Front Desk Professionals </strong><strong>Mega Bundle**</strong></p><p><strong> </strong><strong>Receptionist Excellence: Essential Skills for Front Desk Professionals </strong><strong>Enrolment Gifts  **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter **</strong></p><p>Take the initial steps toward a successful long-term career by studying the <strong>Receptionist Excellence: Essential Skills for Front Desk Professionals</strong> package online with <strong>Studyhub </strong>through our online learning platform. The Receptionist Excellence: Essential Skills for Front Desk Professionals bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.</p><p>This <strong>Receptionist Excellence: Essential Skills for Front Desk Professionals </strong>course provides complete 360-degree training on Receptionist Excellence: Essential Skills for Front Desk Professionals. You'll get not one, not two, not three, but <strong>twenty-five </strong>Receptionist Excellence: Essential Skills for Front Desk Professionals courses included in this course. Plus Studyhub's signature <strong>Forever Access</strong> is given as always, meaning these Receptionist Excellence: Essential Skills for Front Desk Professionals courses are yours for as long as you want them once you enrol in this course</p><p><strong>This Receptionist Excellence: Essential Skills for Front Desk Professionals Bundle consists the following career oriented courses:</strong></p><ul><li>Course 01: Receptionist Diploma</li><li>Course 02: Medical Receptionist</li><li>Course 03: School Receptionist</li><li>Course 04: Hotel Front Desk Operations</li><li>Course 05: Customer Service Manager Training and Front Desk Certification</li><li>Course 06: Effective Communication Skills Diploma</li><li>Course 07: Telephone Etiquette Online Training</li><li>Course 08: Telephone Customer Service Training</li><li>Course 09: Time Management</li><li>Course 10: Email Writing Training</li><li>Course 11: Conflict Resolution</li><li>Course 12: Stress Management Training</li><li>Course 13: Creative Problem Solving</li><li>Course 14: Positive Psychology Course</li><li>Course 15: Dealing With Difficult People - Diploma</li><li>Course 16: Hotel Management with Hotel Receptionist and Hospitality Management</li><li>Course 17: Emotional Intelligence and Social Management Diploma</li><li>Course 18: Diversity Training</li><li>Course 19: Workplace Confidentiality</li><li>Course 20: Customer Service Management: Recovering Difficult Customers</li><li>Course 21: Professional Crisis Management Certificate</li><li>Course 22: Data Documentation and Record Keeping Best Practices</li><li>Course 23: Principles of Team Leading</li><li>Course 24: Health and Safety at Workplace</li><li>Course 25: Decision Making and Critical Thinking Online Course</li></ul> <p>The <strong>Receptionist Excellence: Essential Skills for Front Desk Professionals </strong>course has been prepared by focusing largely on Receptionist Excellence: Essential Skills for Front Desk Professionals career readiness. It has been designed by our Receptionist Excellence: Essential Skills for Front Desk Professionals specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners.</p><p>The Receptionist Excellence: Essential Skills for Front Desk Professionals Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Receptionist Excellence: Essential Skills for Front Desk Professionals bundle course has been created with <strong>twenty-five </strong>premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field.</p><p>This Receptionist Excellence: Essential Skills for Front Desk Professionals Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Receptionist Excellence: Essential Skills for Front Desk Professionals Elementary modules, allowing our students to grasp each lesson quickly.</p><p>The Receptionist Excellence: Essential Skills for Front Desk Professionals course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc.</p><p><strong>In this exclusive </strong><strong>Receptionist Excellence: Essential Skills for Front Desk Professionals </strong><strong>bundle, you really hit the jackpot. Here's what you get:</strong></p><ul><li>Step by step Receptionist Excellence: Essential Skills for Front Desk Professionals lessons</li><li>One to one assistance from Receptionist Excellence: Essential Skills for Front Desk Professionalsprofessionals if you need it</li><li>Innovative exams to test your knowledge after the Receptionist Excellence: Essential Skills for Front Desk Professionalscourse</li><li>24/7 customer support should you encounter any hiccups</li><li>Top-class learning portal</li><li>Unlimited lifetime access to all twenty-five Receptionist Excellence: Essential Skills for Front Desk Professionals courses</li><li>Digital Certificate, Transcript and student ID are all included in the price</li><li>PDF certificate immediately after passing</li><li>Original copies of your Receptionist Excellence: Essential Skills for Front Desk Professionals certificate and transcript on the next working day</li><li>Easily learn the Receptionist Excellence: Essential Skills for Front Desk Professionals skills and knowledge you want from the comfort of your home</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        250 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Receptionist Excellence: Essential Skills for Front Desk Professionals </strong>training is suitable for -</p><ul><li>Students</li><li>Recent graduates</li><li>Job Seekers</li><li>Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Receptionist Excellence: Essential Skills for Front Desk Professionals</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To participate in this <strong>Receptionist Excellence: Essential Skills for Front Desk Professionals </strong>course, all you need is -</p><ul><li>A smart device</li><li>A secure internet connection</li><li>And a keen interest in Receptionist Excellence: Essential Skills for Front Desk Professionals</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>You will be able to kickstart your <strong>Receptionist Excellence: Essential Skills for Front Desk Professionals </strong>career because this course includes various courses as a bonus. This bundle is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Receptionist Excellence: Essential Skills for Front Desk Professionals career opportunities.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><ul><li>CPD Accredited e-Certificate - Free</li><li>CPD Accredited Hardcopy Certificate - Free</li><li>Enrolment Letter - Free</li><li>Student ID Card - Free</li></ul></div>

                        </div>

Receptionist Excellence: Essential Skills for Front Desk Professionals

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					<div><p>This course stands out as an essential stepping stone for individuals aiming to excel in the hospitality sector. As the frontline face of the hotel industry, a Hotel Receptionist plays a pivotal role in shaping the guest's first impression. This Receptionist Course has been meticulously designed to equip learners with the knowledge and skills they need to shine in this position.</p><p>Starting with the basics, the Course takes students through the core duties. From managing reservations and greeting guests with warmth to handling inquiries, the course ensures that every attendee is well-versed in the daily operations at the hotel's front desk. Moreover, emphasis is laid on the importance of effective communication, given that a Hotel Receptionist often bridges the gap between guests and other hotel departments.</p><p>Lastly, with the ever-evolving nature of the hospitality industry, this Receptionist Course highlights the future trends and expectations in the role of a Hotel Receptionist. It offers insights into the technological advancements that are redefining guest experiences and how a Hotel Receptionist can stay abreast of these changes. By the end of the course, learners will not only understand the intricacies of their role but will also be prepared for the dynamic future of hotel reception.</p></div>
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			<h2><b> Learning outcome</b></h2>		</div>
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										<span>Gain an understanding of the fundamental duties of a Hotel Receptionist.  </span>
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										<span>Develop communication skills tailored for hotel guest interactions.  </span>
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										<span>Master telephone etiquette in a hotel setting.  </span>
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										<span>Understand the importance of teamwork in hotel departments.  </span>
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										<span>Learn about safety and legal concerns in hospitality.  </span>
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			<h2> <b>Why should I take this course?</b></h2>		</div>
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											<span>
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										<span>Acquire in-depth knowledge of the role of a Hotel Receptionist.  </span>
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										<span>Improve communication techniques specific to hotel guests.  </span>
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										<span>Gain a competitive edge in the hotel job market.  </span>
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										<span>Understand the intricacies of hospitality brand standards.  </span>
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										<span>Enhance safety and administrative skills.  </span>
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			<h2> <b>Career Path</b></h2>		</div>
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					<ul>
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										<span>Hotel Receptionist  </span>
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													</span>
										<span>Guest Relations Manager  </span>
									</li>
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										<span>Front Desk Supervisor  </span>
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										<span>Hotel Manager  </span>
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										<span>Hospitality Consultant</span>
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			<h2> <b>Requirements</b></h2>		</div>
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										<span>An interest in the hospitality sector.  </span>
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										<span>Basic computer proficiency.  </span>
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										<span>Eagerness to improve communication skills.</span>
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                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Hotel Receptionist Diploma</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>An Overview of Hotel Reception</td><td><span>🕐 01:00:00</span></td>
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					<td><i></i></td>
					<td>Hotel Reception Standard Procedures</td><td><span>🕐 00:30:00</span></td>
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					<td><i></i></td>
					<td>Communication Skills Required for Hotel Reception</td><td><span>🕐 01:00:00</span></td>
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					<td><i></i></td>
					<td>Customer Service in Hotel Reception</td><td><span>🕐 00:30:00</span></td>
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					<td>Telephone Handling in a Hotel</td><td><span>🕐 01:00:00</span></td>
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					<td><i></i></td>
					<td>How to Handle Difficult Hotel Guests</td><td><span>🕐 00:30:00</span></td>
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					<td><i></i></td>
					<td>Administrative Skills as a Hotel Receptionist</td><td><span>🕐 00:30:00</span></td>
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					<td><i></i></td>
					<td>Computer Skills and Programs</td><td><span>🕐 00:15:00</span></td>
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					<td>Brand Standards in the Hospitality World</td><td><span>🕐 00:15:00</span></td>
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					<td>Being a Team Player: Working with Other Hotel Departments</td><td><span>🕐 00:15:00</span></td>
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					<td><i></i></td>
					<td>Safety and Security in the Hotel</td><td><span>🕐 01:00:00</span></td>
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					<td>Sales and Marketing as a Hotel Receptionist</td><td><span>🕐 00:30:00</span></td>
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					<td>Dressing the Part: Creating the Professional Look in Hospitality</td><td><span>🕐 00:15:00</span></td>
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					<td>Keeping Stress Under Control on the Job</td><td><span>🕐 00:30:00</span></td>
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					<td><i></i></td>
					<td>Legal Issues in Hospitality</td><td><span>🕐 00:30:00</span></td>
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					<td>The Future for Hotel Receptionists</td><td><span>🕐 00:30:00</span></td>
				</tr>
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					<td colspan="4"><strong>Assessment</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Hotel Receptionist Diploma</td><td><span>🕐 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Skill Up

Hospitality & Catering

Hospitality Management

Hotel Management

Hospitality & Tourism

Master the role of a Hotel Receptionist with our top Hotel Receptionist Diploma. Learn procedures, communication, and brand standards in hospitality.

Hotel Receptionist Diploma

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			<h2>Overview
</h2>		</div>
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					<p><span>This comprehensive course on </span><b><span>Receptionist</span></b> will deepen your understanding on this topic.</p><p><span><span>After successful completion of this course you can acquire the required skills in this sector. This </span><b>Receptionist</b> comes with accredited certification, which will enhance your CV and make you worthy in the job market.</span></p><p><span><span>So enrol in this course today to fast track your career ladder.</span></span></p>					</div>
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			<h2>How will I get my certificate?</h2>		</div>
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					<p>You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate.</p>					</div>
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			<h2>Who is This course for?</h2>		</div>
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					<p><span>There is no experience or previous qualifications required for enrolment on this </span><b><span>Receptionist</span></b>. It is available to all students, of all academic backgrounds.</p>					</div>
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			<h2>Requirements</h2>		</div>
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					<p><span>Our </span><b><span>Receptionist</span></b> is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.</p><p><span><span>There is no time limit for completing this course, it can be studied in your own time at your own pace.</span></span></p>					</div>
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			<h2>Career Path</h2>		</div>
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					<p><span>Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business &amp; Management, Admin, Accountancy &amp; Finance, Secretarial &amp; PA, Teaching &amp; Mentoring etc.</span></p>					</div>
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		</section>
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					</div> <h3>Course Curriculum</h3><div><p>16 sections • 15 lectures • 06:34:00 total length</p></div><div><div><div><div><div></div></div></div></div><div><div><div><div><div><div><p>•Introduction to Reception and Receptionist: 00:26:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Business Telephone Skills: 00:19:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Representing Your Boss and Company: 00:34:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Mail Services and Shipping: 00:25:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Travel Arrangements: 00:24:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Organising Meeting and Conferences: 00:24:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Time Management: 00:35:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Record Keeping and Filing Systems: 00:28:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Business Writing Skills: 00:40:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Organisational Skills: 00:25:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Communication Skills: 00:25:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Customer Service: 00:16:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Effective Planning and Scheduling: 00:46:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Invoicing/Petty Cash: 00:27:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Assignment - Receptionist: 00:00:00</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

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					<div><p>Do you know what the key skills graduate employers look for? Most employers often emphasise on industry-standard skills and competencies while finding a suitable candidate for the organisation. </p><p>Skill Up experts specially designed this Receptionist Skills to provide a strong command of Receptionist Skills as well as with a solid foundation of industry-standard knowledge for learners like you. To become a qualified professional today, gain your desired skills and credentials to kickstart a successful career in the industry with this step-by-step training course. </p><p>Through this Receptionist Skills, you will gain both practical and theoretical understanding of Receptionist Skillsthat will increase your employability in the field, help you stand out from the competition and boost your earning potential in no time.</p><p>Meanwhile, in this Receptionist Skills experts included up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals. </p></div>
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			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
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		</section>
				<section>
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				<div>
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			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
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			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to a computer or digital device with internet connectivity.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Module 1: Introduction to Reception and Receptionist </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introduction to Reception and Receptionist</td><td><span>🕐 00:26:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 2: Business Telephone Skills </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Business Telephone Skills</td><td><span>🕐 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 3: Representing Your Boss and Company </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Representing Your Boss and Company</td><td><span>🕐 00:34:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 4: Mail Services and Shipping </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Mail Services and Shipping</td><td><span>🕐 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 5: Travel Arrangements </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Travel Arrangements</td><td><span>🕐 00:26:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 6: Organising Meeting and Conferences </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Organising Meeting and Conferences</td><td><span>🕐 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 7: Time Management </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Time Management</td><td><span>🕐 00:35:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 8: Record Keeping and Filing Systems </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Record Keeping and Filing Systems</td><td><span>🕐 00:28:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong> Module 9: Business Writing Skills </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Business Writing Skills</td><td><span>🕐 00:39:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 10: Organisational Skills  </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Organisational Skills</td><td><span>🕐 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 11: Communication Skills </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Communication Skills</td><td><span>🕐 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 12: Customer Service </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Customer Service</td><td><span>🕐 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 13:  Effective Planning and Scheduling </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Effective Planning and Scheduling</td><td><span>🕐 00:46:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 14: Invoicing/Petty Cash </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Invoicing/Petty Cash</td><td><span>🕐 00:27:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Order Your Certificate</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificate</td><td><span>🕐 00:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Mock Exam</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - Receptionist Skills</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Final Exam</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam - Receptionist Skills</td><td><span>🕐 00:20:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Employability Skills

Do you know what the key skills graduate employers look for? Most employers often emphasise on industry-standard skills

Receptionist Skills

<h3><b>Overview</b></h3>
<p><span>In the bustling world of healthcare, the role of a medical receptionist is pivotal. Suppose you've ever found yourself intrigued by medical receptionist jobs or wondered about the kind of medical receptionist interview questions you might face. In that case, our 'Medical Receptionist' course is tailor-made for you. Not only will this course guide you through the intricacies of the job, but it will also help you locate medical receptionist jobs near you. Dive deep into a curriculum that covers everything from the basics of healthcare to the nuances of medical jargon. By the end of this course, you'll be well-prepared to embark on a rewarding career and even consider furthering your education with a medical receptionist course.</span></p>
<p><strong><span>Learning Outcomes:</span></strong></p>
<ol>
<li><span>Understand the foundational principles of healthcare and the role of receptionists within the sector.</span></li>
<li><span>Master the art of organising schedules and maintaining medical records efficiently.</span></li>
<li><span>Gain proficiency in establishing effective filing systems specific to medical offices.</span></li>
<li><span>Understand confidentiality's importance in a medical setting and learn the key terminologies used in the healthcare sector.</span></li>
<li><span>Acquire knowledge about the legal aspects, ethics, and the role of information technology in healthcare.</span></li>
</ol>
<h3><strong>Why buy this Medical Receptionist course?</strong></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Medical Receptionist</b><span> you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this Medical Receptionist course for?</b></h3>
<ul>
<li><span>Individuals keen on pursuing a career in the healthcare administrative sector.</span></li>
<li><span>Those curious about the daily responsibilities and challenges faced by medical receptionists.</span></li>
<li><span>Aspiring professionals looking to understand the technological and ethical aspects of healthcare administration.</span></li>
<li><span>Anyone aiming to enhance their knowledge about medical jargon and workplace safety in medical settings.</span></li>
<li><span>Job seekers wanting to stand out in interviews and secure medical receptionist positions.</span></li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Medical Receptionist </b><span>was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<ul>
<li><strong><span>Medical Receptionist:</span></strong><span> £18,000 - £22,000 per annum</span></li>
<li><strong><span>Medical Records Clerk:</span></strong><span> £20,000 - £24,000 per annum</span></li>
<li><strong><span>Healthcare Administrator:</span></strong><span> £23,000 - £28,000 per annum</span></li>
<li><strong><span>Medical Office Manager:</span></strong><span> £25,000 - £30,000 per annum</span></li>
<li><strong><span>Health Information Technician:</span></strong><span> £22,000 - £26,000 per annum</span></li>
<li><strong><span>Medical Scheduler:</span></strong><span> £19,000 - £23,000 per annum</span></li>
</ul><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Medical Receptionist</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 1: Introduction to Healthcare and Receptionists</td>
					<td> </td>
					<td><span><i></i> 00:32:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 2: Organise Schedules</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 3: Maintaining Medical Records</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 4: Effective Filing Systems in Medical Offices</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 5: Confidentiality in a Medical Environment</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 6: Time Management</td>
					<td> </td>
					<td><span><i></i> 00:37:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 7: Medical Jargon and Terminology</td>
					<td> </td>
					<td><span><i></i> 00:27:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 8: Maintaining Workplace Safety</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 9: Information Technology in Health Care</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 10: Legal aspects and Ethics</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - Medical Receptionist</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam - Medical Receptionist</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

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