Name: Dealing With Difficult People In Life & Work - Course
Price: 24 GBP
Availability: InStock

<div>
	<h3>Description:</h3>
We all know the importance of good writing. In business writing, the language is concrete, the point of view is clear and well expressed. This course will help you will get all the tools to become a good writer, and how to use writing skills for the improvement of your business.
Report writing is a skill you will use again and again in your business.  Here, you will learn how to write reports and proposal's, you will get a writing skill to present information in formal, informal, and proposal style. 
This Professional Business Writing will brush up your writing skills more if you are already a good writer.
So, thinking to get an improvement in your writing skills? Join this course now.
<h3>Learning Outcomes:</h3>
<ul>
<li>The worth of accurate, written communication</li>
<li>Learn how to write proofread your task so that it is clear, accomplished and correct </li>
<li>How to exploit  your skills in the realistic circumstances</li>
<li>The correct format for memos, letters, as well as e-mails</li>
<li>Prepare reports and proposals that inform, persuade, and provide information.</li>
<li>Review your work so that it is clear, concise, complete, and correct.</li>
<li>Apply these skills in real work applications.</li>
</ul>
<h3>Assessment:</h3>
<ul>
<li>At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not.</li>
<li>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</li>
</ul>
<h3>Certification:</h3>
<ul>
<li>After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement.</li>
<li>Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.</li>
</ul>
<h3>Who is this Course for?</h3>
Professional Business Writing is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.
As there is no experience and qualification required for this course, it is available for all students from any academic background.
<h3>Requirements</h3>
Our Professional Business Writing is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
<h3>Career Path</h3>
After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Module 01</td>
				</tr>
								<tr>
					<td></td>
					<td>Active and Passive Voice</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Be Clear</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Be Concise</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Be Correct</td>
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Inclusive Language</td>
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Manners and Courtesy</td>
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Practical Language</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Punctuation</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Readability Index</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Reviewing Your Writing</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Sentence Construction</td>
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Sentences and Sentence Types</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Spelling and Proofreading</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Why Write?</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Word Agreement</td>
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Writing Business Letters</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Writing Effective E-mails</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4">Module 02</td>
				</tr>
								<tr>
					<td></td>
					<td>The Stages of Report Writing</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The First Stage - Investigating</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Second Stage - Planning</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Third Stage - Writing</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Fourth Stage - Revising</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Using Headings</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Using Charts and Graphs</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Proposal</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Persuasion</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Giving Credit</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
				</tbody></table>

John Academy

Business Communication Skills

Professional Skills Course (PSC)

Report Writing

Writing Skills

Resume & CV Writing

Business Writing

Professional Business Writing

General Admission

<div>
	<blockquote>Is it accurate to say that you are new to public talking? Or would you simply like to be positive about speaking to different kinds of individuals? Or, then again would you say you are somebody who simply needs to talk to people to motivate or promote? If one of these questions is what you ask to yourself then you should take this course  to be confident in public speaking and learn how to influence your audience with your abilities in Public Speaking.</blockquote>
<h3>Description:</h3>
Without relational abilities, the capacity to advance in the working scene and in life, itself, would be about unthinkable. Public speaking is a standout amongst the most vital and most feared types of communication. In any case, it is a vital method for communication to showcase a person's immediate discussion and ways of talking to a target audience and engage with them easily. As associating with individuals may be extremely troublesome, it will be simpler for you to change it by grabbing the chance that you will take in the how to impart effectively through this public speaking course.
In the event that you are experiencing issues conveying and interface with your audience, or it's more likely that you are experiencing difficulty making your own particular discourse, then this course will unquestionably help you with that! This course will likewise help you in defeating your feelings of trepidation in broad daylight talking and set yourself up in making visual guides that are powerful in handing-off your message to your gathering of people.
<h3>Who is the course for?</h3>
<ul>
<li>Professionals who want to learn how to communicate effectively through public speaking and to be able to communicate their message to a large audience.</li>
<li>Or anyone who have an interest in communication through public speaking.</li>
</ul>
<h3>Entry Requirement:</h3>
<ul>
<li>This course is available to all learners, of all academic backgrounds. </li>
<li>Learners should be aged 16 or over to undertake the qualification.</li>
<li>Good understanding of English language, numeracy and ICT are required to attend this course.</li>
</ul>
<h3>Assessment:</h3>
<ul>
<li>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</li>
<li>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</li>
</ul>
<h3>Certification:</h3>
<ul>
<li>After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24.</li>
<li>PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days.</li>
</ul>
<h3>Why choose us?</h3>
<ul>
<li>Affordable, engaging &amp; high-quality e-learning study materials;</li>
<li>Tutorial videos/materials from the industry leading experts;</li>
<li>Study in a user-friendly, advanced online learning platform;</li>
<li>Efficient exam systems for the assessment and instant result;</li>
<li>The UK &amp; internationally recognised accredited qualification;</li>
<li>Access to course content on mobile, tablet or desktop from anywhere anytime;</li>
<li>The benefit of career advancement opportunities;</li>
<li>24/7 student support via email.</li>
</ul>
<h3>Career Path:</h3>
This course will be very beneficial and helpful to professionals, especially to the following careers:
<ul>
<li>Marketing and Promotions Specialists</li>
<li>Marketing Managers</li>
<li>Sales Managers</li>
<li>Sales and Promotions Specialists</li>
<li>Top Executives</li>
<li>And Many More!</li>
</ul>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Fundamentals of Public Speaking</td>
				</tr>
								<tr>
					<td></td>
					<td>Introducing Public Speaking</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Public Speaking and The Speakers</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Getting Started: The First Speech</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Raise The Confidence</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Overcome Your Fear</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Select The Topic</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Analyze The Audience</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Organize The Speech</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Outline The Speech</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Prepare The Visual Aids Effectively</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Deliver The Message Effectively</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Short Questions with Answers</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Public Speaking</td>
				</tr>
								<tr>
					<td></td>
					<td>Introduction</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Getting Started</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Get Rid of Your Speaking Fear</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Making a Fluent Speech</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Keeping Your Audience Attentive</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Liven Your Audience Up</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Presenting Without PowerPoint</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Overcome the Confidence Killers</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Secrets to build confidence</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Successful Public Speech</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Get a Standing Ovation by Presenting a Lively Speech</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Overcoming the Fear</td>
				</tr>
								<tr>
					<td></td>
					<td>Good Communication Skills</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Interpersonal Skills</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Getting Comfortable in Conversation</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Redesigning Yourself for Strength</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Professionalism</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Maximizing Meetings</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Controlling Nervousness</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Mock Exam-Advanced Diploma in Public Speaking</td>
					<td> </td>
					<td> 00:20:00</td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Final Exam-Advanced Diploma in Public Speaking</td>
					<td> </td>
					<td> 00:20:00</td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
				</tbody></table>

Online Course Marketing

Public Speaking

Certificate in Advanced English (CAE)

Trainers Course

Presentation Skills

Advanced Diploma in Public Speaking

<div>
	<h3>Description:</h3>
Customer care service holds daily business exercises like promoting, deals and so forth. This course is intended for people who are intrigued to improve capacities or upgrade their attitudes in this field. This course is designed to provide you with the strategies that will help you expand competition in your occupations. It helps you gain the skills that are required to deal with the difficult situations. This course will likewise enable you to improve you communication skills which will make it easier to speak and build good relationship with the clients.
<h3>Who is this course for?</h3>
<ul>
<li>For individuals already existing in this field willing to enhance the abilities and learn new techniques.</li>
<li>For people who are ready to take customer care service as the future profession.</li>
</ul>
<h3>Entry Requirement:</h3>
<ul>
<li>This course is available to all learners, of all academic backgrounds. </li>
<li>Learners should be aged 16 or over to undertake the qualification.</li>
<li>Good understanding of English language, numeracy and ICT are required to attend this course.</li>
</ul>
<h3>Assessment:  </h3>
<ul>
<li>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</li>
<li>Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. </li>
</ul>
<h3>Certification: </h3>
<ul>
<li>After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. </li>
<li>PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days.</li>
</ul>
<h3>Why choose us?</h3>
<ul>
<li>Affordable, engaging &amp; high-quality e-learning study materials;</li>
<li>Tutorial videos/materials from the industry leading experts;</li>
<li>Study in a user-friendly, advanced online learning platform;</li>
<li>Efficient exam systems for the assessment and instant result; </li>
<li>The UK &amp; internationally recognized accredited qualification;</li>
<li>Access to course content on mobile, tablet or desktop from anywhere anytime;</li>
<li>The benefit of career advancement opportunities;</li>
<li>24/7 student support via email.</li>
</ul>
<h3>Career path:</h3>
Advanced Diploma in Customer Care and Relation course is a useful qualification to possess, and would be beneficial for the following careers:
<ul>
<li>Technical support staff</li>
<li>Client relations manager</li>
<li>Call center manager</li>
<li>Customer service re-presenter.</li>
</ul>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4"> Customer Service Basics</td>
				</tr>
								<tr>
					<td></td>
					<td>Customer Service and Retention Templates</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Customer Service &amp; Retention Checklist</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Customer Service Checklist</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td colspan="4"> Developing Customer Relationship Skills</td>
				</tr>
								<tr>
					<td></td>
					<td>Good Customer Relationship - Why is it Important?</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Understanding Your Customers</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How to Calculate Customer's Lifetime Value</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How to Keep Your Customers Happy?</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How to Get Your Customers to Say 'Wow!'</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Proven Methods of Customer Retention</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Art of Customer Follow-up</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Loyalty Marketing Program</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Promotional Items to Enhance Customer Relations</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Handling Customer's Complaints</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How to Deal with Difficult Customers</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Introducing the Seven Deadly Sins of Customer Service!</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Customer Relationship Management (CRM) Software - The Benefits</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Choosing a CRM Program</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Customer Service over the Phone</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Becoming A Customer Service Professional </td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Two - Who We Are and What We Do</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Three - Establishing Your Attitude</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Four - Identifying and Addressing Customer Needs</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Five - Generating Return Business</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Six - In-Person Customer Service</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Seven - Giving Customer Service over the Phone</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eight - Providing Electronic Customer Service</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Nine - Recovering Difficult Customers</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Ten - Understanding When to Escalate</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eleven - Ten Things You Can Do to WOW Customers Every Time</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Activities</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Customer Relationship Management</td>
				</tr>
								<tr>
					<td></td>
					<td>Customer Relationship Management</td>
					<td> </td>
					<td> 00:10:00</td>
				</tr>
								<tr>
					<td></td>
					<td>What CRM Is and Who It Serves</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Checklist for Success</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Requirement Driven Product Selection</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Considerations in Tool Selection</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Strategies for Customer Retention</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Building the Future</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Homegrown vs. Application Service Provider</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Evaluating and Reviewing Your Program</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Development Team</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam </td>
				</tr>
								<tr>
					<td></td>
					<td>Mock Exam- Advanced Diploma in Customer Care and Relation</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Final Exam- Advanced Diploma in Customer Care and Relation</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
				</tbody></table>

Customer Care

Customer Service

Customer Relations

Service Design Courses (SDC)

Advanced Diploma in Customer Care and Relation

This study unit is to help you learn about Huntington&rsquo;s Disease. The aims of this unit areto understand more about the following:&bull; What is Huntington&rsquo;s Disease?&bull; Who is affected?&bull; Causes of Huntington&rsquo;s Disease&bull; Symptoms of Huntington&rsquo;s Disease - early symptoms and advanced symptoms&bull; Diagnosing Huntington&rsquo;s Disease?&bull; Treatment and support services&bull; How you can help the individual with Huntington&rsquo;s Disease in the following areas:a. If the individual has difficulty eating and swallowingb. If the individual starts to chokec. If the individual has communication/speech difficultiesd. If the individual has behavioural changes&bull; Huntington&rsquo;s Disease Future Planning

Farai Pfende

Communication

Awareness

Huntingdon's Disease awareness - what is it, what causes it, who is affected and treatment and support services.

Huntingdon's Disease Awareness

<div>
	<blockquote>Do you want to gain some new knowledge that would catapult your vocation and your organisation by situating you at the forefront of the latest business slant? If yes, then this course on branding management is for you.</blockquote>
<h3>Description: </h3>
In today's marketing world, it is critical to have the capacity to hone your advertising knowledge in brand building and management, through both digital and online promoting and also advertising and promotions. This program introduces you to the basics of branding and equips you with learning and skills in creating brand techniques and managing brands in a multi-social market environment. It additionally sets you up for advanced education at degree level and professional success in brand management in a competitive market environment.
<h3>Who is the course for?</h3>
<ul>
<li>For employees, businessmen and entrepreneurs who are interested in upgrading their business administration skills.</li>
<li>Corporate Executives.</li>
<li>Established Entrepreneurs.</li>
<li>Budding Entrepreneurs.</li>
<li>Strategic Consultants.</li>
<li>Executive Coaches.</li>
<li>Human Resource Experts.</li>
</ul>
<h3>Entry Requirement:</h3>
<ul>
<li>This course is available to all learners, of all academic backgrounds.</li>
<li>Learners should be aged 16 or over to undertake the qualification.</li>
<li>Good understanding of English language, numeracy and ICT are required to attend this course.</li>
</ul>
<h3>Assessment:</h3>
<ul>
<li>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</li>
<li>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</li>
</ul>
<h3>Certification:</h3>
<ul>
<li>After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.</li>
<li>PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days.</li>
</ul>
<h3>Why choose us?</h3>
<ul>
<li>Affordable, engaging &amp; high-quality e-learning study materials;</li>
<li>Tutorial videos/materials from the industry leading experts;</li>
<li>Study in a user-friendly, advanced online learning platform;</li>
<li>Efficient exam systems for the assessment and instant result;</li>
<li>The UK &amp; internationally recognised accredited qualification;</li>
<li>Access to course content on mobile, tablet or desktop from anywhere anytime;</li>
<li>The benefit of career advancement opportunities;</li>
<li>24/7 student support via email.</li>
</ul>
<h3>Career Path:</h3>
<ul>
<li>Digital marketer.</li>
<li>Advertising manager.</li>
<li>Marketing director.</li>
<li>Marketing analyst.</li>
<li>Brand manager.</li>
<li>Assistant brand manager.</li>
<li>Marketing director.</li>
</ul>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Business Branding</td>
				</tr>
								<tr>
					<td></td>
					<td>Defining Branding</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>What Are You All About?</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Creating a Mission</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Creating a Vision of the Future</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Positioning Your Brand</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Developing Your Style</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Developing a Brand Name and Slogan</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Creating a Visual Identity</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Living Your Brand</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Connecting with Customers</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Launching Your Brand</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Taking Your Brand's Pulse</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Performing a SWOT Analysis</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Measuring Brand Health with a Balanced Scorecard</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Middleton's Brand Matrix</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Interpreting Evaluation Results</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Keeping the Brand Alive</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Going Beyond the Brand</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4">Branding Management</td>
				</tr>
								<tr>
					<td></td>
					<td>Introduction</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Expand the Brand</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Contract the Brand</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Is Publicity a Good Thing</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Way to Advertise the Brand</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Be Authentic</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Its not all about Quality</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Category over Brand</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Importance of a Brand Name</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Keep it Simple</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Don't be a Stuck Up Brand</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>A Second Thought on Naming</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Should Product Name and Company Name be the Same?</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Beware of Subbranding</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Can You Ever Extend the Brand?</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Importance of the Logo</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Importance of Color</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Think Globally</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Branding and the Internet</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Naming and the Internet</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Globalization and the Internet</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Conclusion</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4">Social Media Branding</td>
				</tr>
								<tr>
					<td></td>
					<td>Defining the Terms</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Building Your Social Media Branding Strategy</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Identifying Your Social Media Audience</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Key Social Media Platforms</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Creating Brand-Focused Messages</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Developing a Communication Strategy</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Mock Exam-Advanced Diploma in Branding Management</td>
					<td> </td>
					<td> 00:20:00</td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Final Exam-Advanced Diploma in Branding Management</td>
					<td> </td>
					<td> 00:20:00</td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
				</tbody></table>

Personal Branding

Business Branding

Branding

Brand Management

Brand Marketing

Advanced Diploma in Branding Management

<div>
	<blockquote>Are you a new project leader or aiming to become one? Then learn how to set goals clearly, pay attention to details, listen to your subordinates and lead purposefully.  Learn how to become the best leader and manager with this course. You will learn the necessary skills, information and knowledge of Project Management in this course.</blockquote>
<h3>Description: </h3>
This Advance Diploma Course that we are offering to you is a high-quality comprehensive course designed to help managers and potential leaders to be equipped with skills and knowledge in project management. We provide the course with methodology, tool sets and documentation, project life cycle and other analysis that are essential in project management. This course will also help you discover new and innovative sources for solutions through utilising the proper tools and knowledge in project management. This course will also help you enhance your general management and leadership skills for you to become an effective and efficient manager in your career.
In this course, you will be equipped with useful information on leadership skills as we will help you learn through a meticulous process we developed to help people put an end to your struggles to become a leader. This course will surely make your Management Style work for you.
<h3>Who is the course for?</h3>
<ul>
<li>For employees who are aiming for a promotion, joining a team leadership role for the first time or looking forward to becoming a top executive in project management.</li>
<li>Or anyone who are interested in improving and honing their leadership potential</li>
</ul>
<h3>Entry Requirement:</h3>
<ul>
<li>This course is available to all learners, of all academic backgrounds. However, it's more advantageous if you have an experience in management or in a supervisory role.</li>
<li>Learners should be aged 16 or over to undertake the qualification.</li>
<li>Good understanding of English language, numeracy and ICT are required to attend this course.</li>
</ul>
<h3>Assessment:</h3>
<ul>
<li>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</li>
<li>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</li>
</ul>
<h3>Certification:</h3>
<ul>
<li>After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.</li>
<li>PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days.</li>
</ul>
<h3>Why choose us?</h3>
<ul>
<li>Affordable, engaging &amp; high-quality e-learning study materials;</li>
<li>Tutorial videos/materials from the industry leading experts;</li>
<li>Study in a user-friendly, advanced online learning platform;</li>
<li>Efficient exam systems for the assessment and instant result;</li>
<li>The UK &amp; internationally recognised accredited qualification;</li>
<li>Access to course content on mobile, tablet or desktop from anywhere anytime;</li>
<li>The benefit of career advancement opportunities;</li>
<li>24/7 student support via email.</li>
</ul>
<h3>Career Path:</h3>
The Advanced Diploma in Project Management course will be useful and would be beneficial for the management occupations especially the following careers:
<ul>
<li>Administrative Services Manager</li>
<li>Advertising, Promotions and Marketing Managers</li>
<li>Agricultural Managers</li>
<li>Architectural and Engineering Managers</li>
<li>Compensation and Benefits Managers</li>
<li>Computer and Information Systems Manager</li>
<li>Construction Managers</li>
<li>Financial Managers</li>
<li>Food Services Managers</li>
<li>Human Resources Managers</li>
<li>Industrial Production Managers</li>
<li>Management Directors</li>
<li>Medical and Health Managers</li>
<li>Natural Sciences Managers</li>
<li>And other Top Executives</li>
</ul>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Advanced Diploma in Project Management - Updated Version</td>
				</tr>
								<tr>
					<td></td>
					<td>Introduction to Project Management</td>
					<td> </td>
					<td> 00:23:00</td>
				</tr>
								<tr>
					<td></td>
					<td>PMBOK and PMI</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Global Project Management</td>
					<td> </td>
					<td> 00:40:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Project Life Cycle</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Time Management</td>
					<td> </td>
					<td> 00:41:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Quality Management</td>
					<td> </td>
					<td> 00:22:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Effective Planning &amp; Scheduling</td>
					<td> </td>
					<td> 00:47:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Human Resource Management</td>
					<td> </td>
					<td> 00:18:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Performance Management</td>
					<td> </td>
					<td> 00:19:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Talent Management</td>
					<td> </td>
					<td> 00:19:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Organising Meeting and Conferences</td>
					<td> </td>
					<td> 00:29:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Managing Resources</td>
					<td> </td>
					<td> 00:19:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Change Management</td>
					<td> </td>
					<td> 00:24:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Business Resilience and Crisis Management</td>
					<td> </td>
					<td> 00:18:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Conflict Management</td>
					<td> </td>
					<td> 00:16:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Stress Management</td>
					<td> </td>
					<td> 00:17:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Communication Skills</td>
					<td> </td>
					<td> 00:26:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Procurement &amp; Purchasing Management</td>
					<td> </td>
					<td> 00:22:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Risk Management</td>
					<td> </td>
					<td> 00:25:00</td>
				</tr>
								<tr>
					<td colspan="4">Advanced Diploma in Project Management - Old Version</td>
				</tr>
								<tr>
					<td></td>
					<td>Introduction</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Creating a Project Management Methodology</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Where Does The Buck Stop?</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Can You Manage Yourself Out Of A Paper Bag?</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Setting the Stage for a Successful Project</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Importance of Developing and Maintaining A Budget</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Taking Action - Execution of the Plan</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Your Personality and Project Management Style</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Cycle of Decision Making</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Getting Your Project Back On Track</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Keep It Moving</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Problems and Solutions</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td colspan="4"> Professional Project Management</td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Two - Key Concepts (I)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Three - Key Concepts (II)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Four - Initiation (I)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Five - Initiation (II)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Six - Planning (I)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Seven - Planning (II)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eight - Planning Tools</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Nine - Executing the Project</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Ten - Maintaining and Controlling the Project</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eleven - Closing Out</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Activities</td>
				</tr>
								<tr>
					<td></td>
					<td>Advanced Diploma in Project Management- Activities</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Refer A Friend</td>
				</tr>
								<tr>
					<td></td>
					<td>Refer A Friend</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Mock Exam- Advanced Diploma in Project Management</td>
					<td> </td>
					<td> 00:20:00</td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Final Exam- Advanced Diploma in Project Management</td>
					<td> </td>
					<td> 00:20:00</td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
				</tbody></table>

Project Management Qualification (PMQ)

Project Management Professional (PMP)

Project Management

Diploma in Management Studies (DMS)

Institute of Leadership & Management (ILM)

Project Manager

Advanced Diploma in Project Management

<div>
	<h3>Description</h3>
Conflict is a serious disagreement or argument that often takes place in the workplace. It's something that harms relationships and can cause serious damage to the organization. 
The course starts off with the introduction of conflict management and different types of conflict that can occur in your work as well as personal life. Conflict Resolution Course is designed to identify the reasons why conflict can arise, the positive and negative outcomes of conflict and find a solution to eliminate it. You will also learn about multiple conflict-handling styles and techniques. Following that, you will get plenty of tips for dealing with difficult people. You will learn the necessary skills, knowledge, and information for getting along in the workplace. Last but not least, you will learn how to manage anger and violence in the workplace. Not only that but you will also learn about negotiation strategies and ways to avoid common mistakes in negotiation.
This course is a complete package for you. So enroll now and get benefit from this course.
<h3>Learning Outcomes</h3>
<ul>
<li>Figure out the way your individual outlook, as well as actions, have an influence on others</li>
<li>Unveil new and proficient methodologies so as to handle tough people</li>
<li>Gain a number of techniques to manage and tame your anger</li>
<li>Develop coping strategies for dealing with difficult people and difficult situations.</li>
<li>Improvise managing plans to cope with the tough community as well as complicated circumstances</li>
<li>What conflict is and how it can escalate.</li>
<li>The types of conflict and the stages of the conflict.</li>
<li>The five most common conflict resolution styles and when to use them.</li>
<li>How to increase positive information flow through non-verbal and verbal communication skills.</li>
<li>Effective techniques for intervention strategies.</li>
<li>Ways to manage conflicts to enhance productivity and performance.</li>
<li>Describe what workplace violence is</li>
<li>Identify some warning signs of violence</li>
<li>Apply the cycle of anger</li>
<li>Understand Albert Bandura's behavior wheel and how it applies to anger</li>
<li>Develop a seven-step process for managing your anger and others' anger</li>
<li>Apply better communication and problem-solving skills, which will reduce frustration and anger</li>
<li>Develop some other ways of managing anger, including coping thoughts and relaxation techniques</li>
<li>Use the nine components of an organizational approach to managing anger, including risk assessment processes</li>
<li>Respond if a violent incident occurs in the workplace on an individual and organizational lev</li>
</ul>
<h3>Assessment</h3>
<ul>
<li>At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not.</li>
<li>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</li>
</ul>
<h3>Certification</h3>
<ul>
<li>After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement.</li>
<li>Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.</li>
</ul>
<h3>Who is this Course for?</h3>
Conflict Resolution Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.
As there is no experience and qualification required for this course, it is available for all students from any academic background.
<h3>Requirements</h3>
Our Conflict Resolution Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
<h3>Career Path</h3>
After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Module : 1</td>
				</tr>
								<tr>
					<td></td>
					<td>Course Overview</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Conflict as Communication</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Benefits of Confrontation</td>
					<td> </td>
					<td> 00:16:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Preventing Problem</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Getting Focused</td>
					<td> </td>
					<td> 00:27:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Managing Anger</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Dealing with Problems</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Three-Step Conflict Resolution Model</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Why Don't People Do What They Are Supposed To?</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>De-Stress Options to Use When Things Get Ugly</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Changing Yourself</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Module : 2</td>
				</tr>
								<tr>
					<td></td>
					<td>Course Overview</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Defining Conflict</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Types of Conflict</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Open Conflict vs. Hidden Conflict</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Spontaneous and Reflective Behavior</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Johari Window</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Stages of Conflict</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Conflict Resolution Style Questionnaire</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Role of Communication in Conflict Resolution</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Active Listening Skills</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Paraphrasing Skills</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Powerful Questions</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Body Language</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Conflict/Opportunity Test</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Conflict and Its Resolution</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Helping Others Through Conflict</td>
					<td> </td>
					<td> 00:45:00</td>
				</tr>
								<tr>
					<td colspan="4">Module : 3 </td>
				</tr>
								<tr>
					<td></td>
					<td>Course Overview</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>What is Workplace Violence?</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Understanding the Behavior Wheel</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Anger Management Process</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Communicating Better</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Basic Problem Solving Tools</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Other Ways of Managing Anger</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>A Systems Approach</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Developing a Policy and Program</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Risk Assessment</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Hiring Practices</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Workplace Practices and Procedures</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Security Systems and Personnel</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Training Programs</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Developing Emergency Response Plans</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Program Review</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Immediate Response</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Consulting with the Experts</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Gathering Additional Information</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Re-Evaluating Information</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Communicating Incidents and Threats</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Interviewing Employees</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Risk Level Analysis</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Reviewing the Options</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Analyzing the Impact</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Process Application</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Mock Exam - Conflict Resolution Course</td>
					<td> </td>
					<td> 00:20:00</td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Final Exam - Conflict Resolution Course</td>
					<td> </td>
					<td> 00:20:00</td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
				</tbody></table>

Conflict Resolution

Counselling Skills

Conflict Management

Conflict Resolution Course

Effective presentation skills are not the province of TV personalities and professional presenters.&nbsp;We can coach you to present and communicate effectively, helping you to build on your natural abilities. We will ensure that you are memorable for the right reasons. Our coaching is tailored to you. We do not subject you to a &lsquo;one size fits all&rsquo; approach &ndash; because everyone is different.&nbsp;<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">We provide coaches that are used to working with senior executives&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">We know your success is our success.&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Sessions can&nbsp;be planned&nbsp;around your business&nbsp;schedule</li><li fr-original-style="" style="box-sizing: border-box;">We match our techniques to your personality - not the other way around.</li><li fr-original-style="" style="box-sizing: border-box;">One-on-one sessions&nbsp;will guarantee confidentiality</li><li fr-original-style="" style="box-sizing: border-box;">Personalised&nbsp;sessions allow us to&nbsp;tell you the truth</li><li fr-original-style="" style="box-sizing: border-box;">We match our approach to your ability</li><li fr-original-style="" style="box-sizing: border-box;">You&nbsp;can focus on a specific speech/event/presentation.</li></ul>Making Time to SuceedWe work to ensure our clients spend the least amount of time and budget on our services to accomplish their goals - but it has to be recognised that it will take time and effort to achieve progress.&nbsp;The price quoted is for one hour of our professional time most assignments require multiple sessions, which are subject to discount, we can agree in advance and schedule around your existing workload. &nbsp;&nbsp;

Effective presentation skills aren’t just for TV personalities or professional presenters; they are essential for anyone aiming to communicate with impact.
At our coaching sessions, we help you build on your natural strengths, ensuring you're memorable for all the right reasons. Our approach is fully personalized—no "one-size-fits-all" solutions—because we believe that everyone is unique.
Our expert coaches, experienced in working with senior executives, tailor each session to your needs. Whether you're preparing for a specific speech, event, or presentation, we’ll ensure you're confident and ready.
What We Offer:
Flexible scheduling to fit around your business commitments;
Techniques adapted to your individual personality and communication style;
One-on-one sessions for guaranteed confidentiality and focused feedback;
Honest, constructive feedback in a safe and supportive environment;
An approach designed to match your abilities and progress at your pace;
A focus on helping you succeed with minimum time and cost investment;
Multiple-session packages available with discounted rates for extended coaching;
Let us help you make the most of your time and achieve results that leave a lasting impression.



Paul Pennington

Executive Presentation

Coaching Skills

Personal Development

Communication Skills

One On One Personalised Presentation & Communication Skills Coaching for Senior Executives

HR Management, Payroll, Pension, with Train the Trainer FREE PDF &amp; Hard Copy Certificate| PDF Transcripts| Lifetime Access Are you prepared to elevate your skills in HR Management, Payroll, Pension, and Train the Trainer? In today's dynamic workplace environment, expertise in these areas is not just beneficial-it's essential for success.Introducing our comprehensive course bundle, which includes:<ul><li>Course 01: HR Management</li><li>Course 02: UK Employment Law</li><li>Course 03: Payroll</li><li>Course 04: Pension</li><li>Course 05: Train the Trainer</li></ul>Crafted by industry experts, each course is designed to enhance your proficiency and empower you to excel in your respective roles. Whether you're looking to strengthen your understanding of HR practices, navigate complex employment laws, manage payroll efficiently, ensure pension compliance, or sharpen your training skills, this bundle equips you with the knowledge and tools needed to thrive.Get ready to take your career to new heights. Are you ready to embark on this transformative journey?Key Features<ul><li>Instant e-certificate</li><li>Fully online, interactive course with audio voiceover</li><li>Developed by qualified professionals</li><li>24/7 Learning support and assistance</li></ul>Learning OutcomeThis HR Management course enables you to -<ul><li>Understand key HR Management principles and practices.</li><li>Master the fundamentals of UK Employment Law.</li><li>Develop effective and clear Communication Skills.</li><li>Efficiently manage and process Payroll systems.</li><li>Comprehend Pension schemes and regulations.</li><li>Deliver engaging and effective training sessions.</li></ul>AccreditationAll of our courses are fully accredited, including this HR Management, Payroll, Pension, with Train the Trainer Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in HR Management, Payroll, Pension, with Train the Trainer.CertificationOnce you've successfully completed your HR Management, Payroll, Pension, with Train the Trainer Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our HR Management, Payroll, Pension, with Train the Trainer Course certification has no expiry dates, although we do recommend that you renew them every 12 months.<h2>
 
 <div>CPD</div>
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 10 CPD hours / points
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 Accredited by CPD Quality Standards
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 </div><h2>
 
 <div>Who is this course for?</div>
 </h2>

 <div id="who_is_this_course_for">
 This HR Management, Payroll, Pension, with Train the Trainer Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this HR Management, Payroll, Pension, with Train the Trainer Course is ideal for:<ul><li>Aspiring HR professionals seeking comprehensive industry knowledge.</li><li>Current HR employees aiming to enhance their skill set.</li><li>Managers looking to improve team management capabilities.</li><li>Individuals interested in specialising in Payroll and Pensions.</li><li>Trainers wanting to refine their teaching techniques.</li></ul>
 </div><h2>
 
 <div>Requirements</div>
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 <div id="requirements">
 Learners do not require any prior qualifications to enrol on this HR Management, Payroll, Pension, with Train the Trainer Course. You just need to have an interest in HR Management, Payroll, Pension, with Train the Trainer Course.
 </div><h2>
 
 <div>Career path</div>
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 <div id="career_path">
 After completing this HR Management, Payroll, Pension, with Train the Trainer Course you will have a variety of careers to choose from. The following job sectors of HR Management, Payroll, Pension Course are:<ul><li>HR Manager - £35K to 50K/year.</li><li>Payroll Administrator - £22K to 32K/year.</li><li>Pension Advisor - £30K to 45K/year.</li><li>HR Consultant - £40K to 60K/year.</li><li>Training Coordinator - £25K to 40K/year.</li></ul>
 </div><h2>
 
 <div>Certificates</div>
 </h2>

 <div id="optional_extras">
 <h4> Digital certificate</h4>
 
 Digital certificate -
 Included
 
 <div>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</div>
 <h4> Hard copy certificate</h4>
 
 Hard copy certificate -
 Included
 
 <div>Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</div>

 </div>

Training Express

HR Management, Payroll, Pension, with Train the Trainer Course

Dealing with a difficult or toxic personality can be emotionally and physically damaging, especially if the person is your boss or sits in the cubicle next to you. Many people find it difficult to confront those who compromise their comfort and job security, but standing up for yourself is important. This Dealing With Difficult People Training course provides learners with a thorough understanding of how to identify difficult personality types and effectively deal with them and provide the skills required for Dealing With Difficult People Training.By the end of the Dealing With Difficult People Training course, you will be able to deal with aggressive, manipulative, undermining, prejudiced, or otherwise difficult people.Learning OutcomesAfter completing this Dealing With Difficult People Training course, the learner will be able to:<ul><li>Identify difficult people and their difficult behaviour.</li><li>Know how to communicate with difficult people.</li><li>Know how to deal with bosses who drive you barmy.</li><li>Recognise seven classically difficult types.</li><li>Know how to deal with impossible people.</li><li>Identify the temper tantrum type.</li></ul>Why Choose Dealing With Difficult People Training Course from Us<ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Dealing With Difficult People Training Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the Dealing With Difficult People Training course.</li></ul>***Dealing With Dealing With Difficult People Training Bundle Course<ul><li>Course 01: Dealing With Difficult People Training</li><li>Course 02: Level 7 Diploma in Operations Management </li><li>Course 03: Level 5 Health and Safety at Work </li><li>Course 04: Level 5 Diploma in Risk Management Course</li><li>Course 05: Level 5 Report Writing Course</li><li>Course 06: Communication Skills Course </li><li>Course 07: Workplace Stress Management </li><li>Course 08: Anger Management </li></ul>***Other Benefits of Dealing With Difficult People Training Training Bundle Course<ul><li>Free 8 PDF Certificate</li><li>Lifetime Access</li><li>Free Retake Exam</li><li>Tutor Support</li></ul>[ Note: Free PDF certificate as soon as completing the Dealing With Difficult People Training course ] Course Curriculum Of Dealing With Difficult People<ul><li>Module 01: Difficult People and Their Difficult Behaviour</li><li>Module 02: Communicating With Difficult People</li><li>Module 03: Standing Up to Difficult People</li><li>Module 04: A Quick Guide to the Seven Classically Difficult Types</li><li>Module 05: Dealing with Bosses Who Drive You Barmy</li><li>Module 06: Colleagues to Throttle</li><li>Module 07: Dealing With Impossible People</li><li>Module 08: The Temper Tantrum Type</li></ul>&gt;&gt;----------------&lt;&lt;Assessment MethodAfter completing each module of the Dealing With Difficult People Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.CertificationAfter completing the MCQ/Assignment assessment for this Dealing With Difficult People Training course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. <h2>
 
 <div>Who is this course for?</div>
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 <div id="who_is_this_course_for">
 This Dealing With Difficult People Training course is ideal for executives, managers, supervisors, team leaders, project managers, and anyone else who has been affected by negativity in the workplace caused by a difficult person.
 </div> <h2>
 
 <div>Requirements</div>
 </h2>

 <div id="requirements">
 There are no specific requirements for this Dealing With Difficult People Training course because it does not require any advanced knowledge or skills.
 </div> <h2>
 
 <div>Career path</div>
 </h2>

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 The Dealing With Difficult People course is meant to prepare you for the job of your dreams, an advancement at work, or to become self-employed and establish your own business.
 </div> <h2>
 
 <div>Certificates</div>
 </h2>

 <div id="optional_extras">
 <h4>Certificate of completion</h4>
 
 Digital certificate -
 Included
 

 </div>

Training Tale

Life Coach Training

Dealing With Difficult Customers

Dealing With Difficult People In Life & Work - Course

Are you a parent or carer who wants to better understand autism and how it affects your child? 🌟
Join us for a one-hour Introduction to Autism designed specifically for parents and carers, where we’ll dive into the essentials of autism, providing you with the knowledge and tools you need to support your child’s unique journey.💛
What You’ll Learn:
In this engaging and informative session, you will:
Gain a Clear Understanding of Autism 🌱
Learn what autism is, including key characteristics and how it presents in different individuals. We’ll explore the autism spectrum, helping you understand the diverse ways it can present and why no two autistic individuals are exactly alike.
Discover How Autism Affects Your Child 🧠
Understand how autism impacts communication, sensory processing, social interactions, and behaviour. We’ll discuss common challenges and strengths, equipping you with insights to better navigate everyday situations.
Explore Practical Strategies for Support 🛠️
Get practical tips on how to create a supportive environment at home and in social settings. We’ll cover techniques to enhance communication, manage sensory sensitivities, and promote positive interactions, ensuring your child feels understood and valued.
Build Connection with Your Child 💞
Learn how to connect with your child on a deeper level by understanding their world. We’ll discuss the importance of empathy, patience, and adaptability in fostering a loving and supportive relationship.
Who Should Attend:
Parents and carers of newly diagnosed children
Family members looking to understand autism better
Anyone who cares for or works with an autistic child
Why This Webinar is for You:
Autism is a complex and diverse condition, and navigating it as a parent or carer can be overwhelming. This one-hour session is designed to give you a solid foundation of understanding, practical tools, and the confidence to support your child’s development in a way that celebrates their unique strengths. 🌟
Join us and empower yourself with the knowledge you need to make a positive impact on your child’s life. Whether you’re just starting your journey or looking to deepen your understanding, this webinar is the perfect first step.

AUsomeMums

Understanding Autism: Insights for Parent Carers

Are you tired of frustrating conversations where you can't get your point across properly to people? Do you revert to sending an email rather than picking up the phone? Does the thought of talking to a room full of people fill you with fear? Are you still feeling ‘on the spot’ and overwhelmed by the increasingly complex virtual environment you’re working and communicating in?
The good news is you're not on your own!
This is common amongst many professionals where communication is critical to success.
How would it feel to join or walk into a meeting with the confidence of knowing you can engage everyone immediately? What if you could identify simple ways to adapt your style to communicate more effectively with different people's behaviours? What if this meant better relationships, more collaboration, happier customers and better business?
All you need to know to transform your communication skills can be gained at this engaging and interactive workshop event.

The Hub Events

Attending this programme will give you the knowledge and skills to transform your communication skills immediately, having learnt:

The pros and cons of different communication channels and when best to use them
The power of communicating through words, sound and body language
Why people behave and communicate differently and how to recognise and adapt to their style
What someone's natural behavioural style means when it comes to making decisions
How to increase sales through better and more personalised communication
How to engage better with audiences of all sizes when presenting

How to Communicate with Impact 

This driver CPC course - Customer Service &amp; Manual Handling is suitable for LGV &amp; PCV and will cover:Company &amp; Driver Image,&nbsp;Who Customers Are and What They Want,&nbsp;Communication Skills,&nbsp;Giving Good Customer Service,&nbsp;About Manual Handling,&nbsp;The Spine,&nbsp;Manual Handling Injuries and Their Costs,&nbsp;Regulations,&nbsp;Manual Handling Risk Assessment,&nbsp;Safe Handling Techniques,&nbsp;Manual Handling Equipment.All courses start at 07:45 hrs and finish at 15:45 hrsAll courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes.Approval: This course is registered with JAUPT as approved for Driver CPC qualification.Course Approval Number: CRS18242/475.On completion of the course all attendees will receive certificate of attendance.Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.

This driver CPC course - Rules of the Road & Manual Handling is suitable for LGV & PCV and will cover:
Requirements, Speed Limits, SMART Motorways, Highway Code, Road Signs, Bridge Strikes, Mobile Phones, Sat-Navs, Traffic Accident Procedure, About Manual Handling, The Spine, Manual Handling Injuries and Their Costs, Regulations, Manual Handling Risk Assessment, Safe Handling Techniques, Manual Handling Equipment.
All courses start at 07:45 hrs and finish at 15:45 hrs
All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes.
Approval: This course is registered with JAUPT as approved for Driver CPC qualification.
Course Approval Number: CRS18242/475.
On completion of the course all attendees will receive certificate of attendance.
Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.

PETM

HGV Driver

7.5 Ton Driver

Manual Handling

Driver CPC

Rules of the Road & Manual Handling - Online

Be it a career change, an exciting new hobby, perfecting existing skills or simply enhancing professional employment prospects&ndash; we help you unlock creativity through our industry aligned all-encompassing Graphic Design Course.<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">" Having done my level 1 and level 2 in graphic design, I felt that I still had gaps in my knowledge and I wasn&#39;t comfortable with what I knew. I signed up with Blue Sky Graphics and I am really glad I did. I am definitely better now than when I started and this is all thanks to my tutor and Blue Sky Graphics 🙂 " <hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><section data-id="a1c66d1" data-element_type="section" data-settings='{"background_background":"classic"}' style="color: rgb(74, 74, 74); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(74, 74, 74);"><div data-id="a6cdb97" data-element_type="column" fr-original-style="" style="box-sizing: border-box;"><div data-id="adfa4f2" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">A Comprehensive Advanced Course</div><div data-id="8058df1" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The graphic design course is a structured academic and industry aligned advanced course suitable for complete beginners, intermediates or those wanting to improve their existing skill set. The graphic design course is comprehensive and through our teaching methodology is designed to train participants to become professional Graphic Designers. There is an emphasis on corporate illustration, composition, painting and logos as well as advertisement designs while focusing on vectors, lines, features, shapes, and spaces. All this will be integrated into how graphic elements are printed after they are processed in graphic design software for the purpose of visually illustrating emotions and messages. During the course you will be exposed to:&nbsp;advertisements, magazines, newspapers, corporate graphic designs particular to company cultures and brand identity, stationery, letterheads, business cards, logos, books, packaging and much more.</div><div data-id="68acc2a" data-element_type="widget" data-widget_type="image.default" fr-original-style="" style="box-sizing: border-box;"><img width="1024" height="692" alt="" data-srcset="https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456-1024x692.webp 1024w, https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456-300x203.webp 300w, https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456-768x519.webp 768w, https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456.webp 1440w" data-src="https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456-1024x692.webp" data-sizes="(max-width: 1024px) 100vw, 1024px" src="https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456-1024x692.webp" sizes="(max-width: 1024px) 100vw, 1024px" srcset="https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456-1024x692.webp 1024w, https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456-300x203.webp 300w, https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456-768x519.webp 768w, https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456.webp 1440w" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></div><div data-id="e3de655" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The graphic design course teaches you to understand and learn how to operate a labyrinthine yet amazing world of Adobe software. With this software we explore the uses of words, shapes, textures, forms, sizes and colours to communicate by combining ideas and images to make a new concept. Graphic design through common misconception is not just about layout and typography, but much more about ideas behind visual meaning. Graphic design can make a company more successful in the world if it makes communication smart, attractive and able to captivate its audience. Graphic design can effectively be used by businesses to make (or break) their brand identity, increase sales, promote web traffic or promote services and products through advertising on their websites to convey complex data to its readers in a clear way.Elements of graphic design include:&nbsp;Colour, Size, Texture, Line, Shape, Space and, Form. It is important that each element is understood correctly, and this is one of the key principles we teach on our graphic design course. In other terms, graphic design communicates certain ideas or messages through visuals. These visuals can be as simple as a business logo, or as complex as pages of web design. This course goes beyond just the practical side of graphic design and includes the theory and substance behind modern graphic design. Your teacher will guide you on:What salary you can expect at the start of your career? How to get new clients for your business for freelance designers ? How to find work for the new graphic designer starting out in the big world? How to quickly integrate into the graphic design field? How to combine working from home versus working at a studio ?</div><div data-id="9eeb2d6" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"> </div></div></section><section data-id="9dd6ca4" data-element_type="section" data-settings='{"background_background":"classic"}' style="color: rgb(74, 74, 74); box-sizing: border-box;" fr-original-style=" color: rgb(74, 74, 74);"><div data-id="c7b1c39" data-element_type="column" data-settings='{"background_background":"classic"}' fr-original-style="" style="box-sizing: border-box;"><div data-id="d1226d1" data-element_type="widget" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 style="color: rgb(44, 132, 238); box-sizing: border-box;" fr-original-style=" color: rgb(44, 132, 238);">Begin one-to-one online learning with your very own private tutor</h2></div></div></section><img src="https://images.cademy.co.uk/0832ed64-c289-46fe-8a61-ae4fb9d9c688/14e85caa-6eee-4593-8ec3-48bdfc839153/original.webp" style="width: 698px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 698px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"> <div data-id="833cc17" data-element_type="widget" data-widget_type="heading.default" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div data-id="833cc17" data-element_type="widget" data-widget_type="heading.default" style="color: rgb(74, 74, 74); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(74, 74, 74);"><h2 style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Interested?</h2></div><div data-id="63ead7e" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(12, 12, 12); box-sizing: border-box;" fr-original-style=" color: rgb(12, 12, 12);">Our course is 7 months long, consisting of 1 hour 30 minutes of online one-to-one sessions. When you enrol at Blue Sky Graphics expect at least 90 minutes of class sessions and 2 &ndash; 4 hours of homework per week.If we accommodate the course delivery into a shorter time frame, (for e.g. over 4 months instead of 7 months the Flexi 3 doubles from &pound;265.00 to &pound;450.00 over 4 months) the instalment is billed at the delivery rate.&nbsp; The cost of traditional schooling is typically more expensive than online courses, but in the end it all comes down to how good the tutors are. With our online courses you can gain skills that are a necessity for graphic design remotely.That&rsquo;s right! Learn the skills needed to use Photoshop, Illustrator, InDesign and portfolio!The online courses cost &pound;1799.00 (VAT inclusive) with no extra hidden costs and there are affordable instalment options too. Pay via debit or credit card or use a payment plan. A deposit of &pound;294.00 is required to secure your position.</div></div><div data-id="63ead7e" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(12, 12, 12); box-sizing: border-box;" fr-original-style=" color: rgb(12, 12, 12);"> </div>

Graphic Design Courses Birmingham

Graphic Design

GRAPHIC DESIGN COURSE

Belfast

<div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">The purpose&nbsp;of these qualifications is to enable learners to coach clients &ndash; one to one and in small groups &ndash; towards their health and fitness goals. Learners will develop the knowledge, skills and behaviours to plan and deliver creative and personalised exercise programmes, provide nutritional advice and support clients with their overall lifestyle management.This qualification is mapped directly to:The Chartered Institute for the Management of Sport and Physical Activity (CIMSPA) professional standards for a Personal Trainer.Qualification Structure:<ul style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Unit 1: Anatomy &amp; physiology for exercise &amp; fitness instructors</li><li fr-original-style="" style="box-sizing: border-box;">Unit 2: Providing a positive customer experience in the exercise environment</li><li fr-original-style="" style="box-sizing: border-box;">Unit 3: Lifestyle management &amp; health awareness</li><li fr-original-style="" style="box-sizing: border-box;">Unit 4: Gym-based programme planning and preparation</li><li fr-original-style="" style="box-sizing: border-box;">Unit 5: Gym-based programme delivery and professional instruction</li><li fr-original-style="" style="box-sizing: border-box;">Unit 6: Applied anatomy and physiology</li><li fr-original-style="" style="box-sizing: border-box;">Unit 7: Promoting wellness through client motivation and interaction</li><li fr-original-style="" style="box-sizing: border-box;">Unit 8: Bespoke exercise programme design</li><li fr-original-style="" style="box-sizing: border-box;">Unit 9: Customised exercise programme instruction and communication techniques</li><li fr-original-style="" style="box-sizing: border-box;">Unit 10: Nutrition to support physical activity</li><li fr-original-style="" style="box-sizing: border-box;">Unit 11: Business acumen for a successful Personal Training Practice</li></ul><div fr-original-style="" style="box-sizing: border-box;"> </div><div fr-original-style="" style="box-sizing: border-box;">Entry Requirements:</div>Learners must be aged 16 plus. Ideally they should have some experience of gym-based exercises as participation in a variety of gym-based practical sessions will be required throughout the qualification. Learners should also have communication skills pitched at level 2 which can be developed during the course.<div fr-original-style="" style="box-sizing: border-box;"> </div><div id="isPasted" fr-original-style="" style="box-sizing: border-box;">Assessments:</div><div style="color: rgb(105, 105, 105); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(105, 105, 105);"><section fr-original-style="" style="box-sizing: border-box;"><div data-tags="{All} " fr-original-style="" style="box-sizing: border-box;"><div itemprop="text" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Multiple choice testAssessment workbookObservation of practical skillsPortfolio of evidence (Learner assessment record) <div id="isPasted" fr-original-style="" style="box-sizing: border-box;">Add Ons:</div>If you choose the Gold or Platinum Course you will receive the following:NASM Certified Nutrition Coach (CNC) - *Platinum OnlyNASM Behaviour Change Science: Help Clients Stick with their ProgrammeNASM Speed Agility and Quickness TrainingNASM Navigating DietsNASM Anatomy of a Research paper: How to Read beyond the Abstract</div> </div></section></div></div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"> </div>

The purpose of these qualifications is to enable learners to coach clients – one to one and in small groups – towards their health and fitness goals. Learners will develop the knowledge, skills and behaviours to plan and deliver creative and personalised exercise programmes, provide nutritional advice and support clients with their overall lifestyle management.
This qualification is mapped directly to:
The Chartered Institute for the Management of Sport and Physical Activity (CIMSPA) professional standards for a Personal Trainer.
Qualification Structure:
Unit 1: Anatomy & physiology for exercise & fitness instructors
Unit 2: Providing a positive customer experience in the exercise environment
Unit 3: Lifestyle management & health awareness
Unit 4: Gym-based programme planning and preparation
Unit 5: Gym-based programme delivery and professional instruction
Unit 6: Applied anatomy and physiology
Unit 7: Promoting wellness through client motivation and interaction
Unit 8: Bespoke exercise programme design
Unit 9: Customised exercise programme instruction and communication techniques
Unit 10: Nutrition to support physical activity
Unit 11: Business acumen for a successful Personal Training Practice
Entry Requirements:
Learners must be aged 16 plus. Ideally they should have some experience of gym-based exercises as participation in a variety of gym-based practical sessions will be required throughout the qualification. Learners should also have communication skills pitched at level 2 which can be developed during the course.
Assessments:
Multiple choice test
Assessment workbook
Observation of practical skills
Portfolio of evidence (Learner assessment record)


Add Ons:
If you choose the Gold or Platinum Course you will receive the following:
NASM Certified Nutrition Coach (CNC) - *Platinum Only
NASM Behaviour Change Science: Help Clients Stick with their Programme
NASM Speed Agility and Quickness Training
NASM Navigating Diets
NASM Anatomy of a Research paper: How to Read beyond the Abstract

Platinum Training Institute

NASM

Personal Trainer

Coaching

Sport

Fitness

The purpose of these qualifications is to enable learners to coach clients – one to one and in small groups – towards their health and fitness goals. Learners will develop the knowledge, skills and behaviours to plan and deliver creative and personalised exercise programmes, provide nutritional advice and support clients with their overall lifestyle management.

PTI Diploma in Personal Training

<div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">The purpose of this&nbsp;qualification&nbsp;is to enable&nbsp;learners to develop the&nbsp;knowledge and skills&nbsp;so they can engage, facilitate, educate and support clients in a gym or health club environment.Completing this qualification allows learners to access Gym Instructor jobs.Qualification Structure:<li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 1 &ndash; Anatomy &amp; physiology for exercise &amp; fitness instructors</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 2 &ndash; Providing a positive customer experience in the exercise environment</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 3 &ndash; Lifestyle management &amp; health awareness</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 4 &ndash; Gym-based programme planning and preparation</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 5 &ndash; Gym-based programme delivery and professional instruction</li><div fr-original-style="" style="box-sizing: border-box;"> </div><div fr-original-style="" style="box-sizing: border-box;">Entry Requirements:</div><div fr-original-style="" style="box-sizing: border-box;">Learners must be aged 16 plus. Ideally they should have some experience of gym-based exercises as participation in a variety of gym-based practical sessions will be required throughout the qualification. Learners should also have communication skills pitched at level 2 which can be developed during the course. </div><div fr-original-style="" style="box-sizing: border-box;"> </div><div id="isPasted" fr-original-style="" style="box-sizing: border-box;">Assessments:</div><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Multiple choice testAssessment workbookObservation of practical skillsPortfolio of evidence (Learner assessment record)</ul></div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"> </div>

The purpose of this qualification is to enable learners to develop the knowledge and skills so they can engage, facilitate, educate and support clients in a gym or health club environment.
Completing this qualification allows learners to access Gym Instructor jobs.
Qualification Structure:
Unit 1 – Anatomy & physiology for exercise & fitness instructors
Unit 2 – Providing a positive customer experience in the exercise environment
Unit 3 – Lifestyle management & health awareness
Unit 4 – Gym-based programme planning and preparation
Unit 5 – Gym-based programme delivery and professional instruction
Entry Requirements:Learners must be aged 16 plus. Ideally they should have some experience of gym-based exercises as participation in a variety of gym-based practical sessions will be required throughout the qualification. Learners should also have communication skills pitched at level 2 which can be developed during the course.

Assessments:
Multiple choice test
Assessment workbook
Observation of practical skills
Portfolio of evidence (Learner assessment record)

Physical Activity

The purpose of this qualification is to enable learners to develop the knowledge and skills so they can engage, facilitate, educate and support clients in a gym or health club environment.

Completing this qualification allows learners to access Gym Instructor jobs.

YMCA Level 2 Certificate in Gym Instructing

<div id="course-pills-1">Duration1 Days6 CPD hoursFor the better part of every day, we are communicating to and with others. Whether it?s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. This workshop will help participants understand the different methods of communication and how to make the most of each of them.</div><div id="course-pills-2"><h3>1 - Getting Started</h3> <ul> <li>Icebreaker</li> <li>Housekeeping Items</li> <li>The Parking Lot</li> <li>Workshop Objectives</li> </ul> <h3>2 - The Big Picture</h3> <ul> <li>What is Communication?</li> <li>How Do We Communicate?</li> <li>Other Factors in Communication</li> </ul> <h3>3 - Understanding Communication Barriers</h3> <ul> <li>An Overview of Common Barriers</li> <li>Language Barriers</li> <li>Cultural Barriers</li> <li>Differences in Time and Place</li> </ul> <h3>4 - Paraverbal Communication Skills</h3> <ul> <li>The Power of Pitch</li> <li>The Truth about Tone</li> <li>The Strength of Speed</li> </ul> <h3>5 - Non-Verbal Communication</h3> <ul> <li>Understanding the Mehrabian Study</li> <li>All About Body Language</li> <li>Interpreting Gestures</li> </ul> <h3>6 - Speaking Like a STAR</h3> <ul> <li>S = Situation</li> <li>T = Task</li> <li>A = Action</li> <li>R = Result</li> <li>Summary</li> </ul> <h3>7 - Listening Skills</h3> <ul> <li>Seven Ways to Listen Better Today</li> <li>Understanding Active Listening</li> <li>Sending Good Signals to Others</li> </ul> <h3>8 - Asking Good Questions</h3> <ul> <li>Open Questions</li> <li>Closed Questions</li> <li>Probing Questions</li> </ul> <h3>9 - Appreciative Inquiry</h3> <ul> <li>The Purpose of AI</li> <li>The Four Stages</li> <li>Examples and Case Studies</li> </ul> <h3>10 - Mastering the Art of Conversation</h3> <ul> <li>Level One: Discussing General Topics</li> <li>Level Two: Sharing Ideas and Perspectives</li> <li>Level Three: Sharing Personal Experiences</li> <li>Our Top Networking Tips</li> </ul> <h3>11 - Advanced Communication Skills</h3> <ul> <li>Understanding Precipitating Factors</li> <li>Establishing Common Ground</li> <li>Using ?I? Messages</li> </ul> <h3>12 - Wrapping Up</h3> <ul> <li>Words from the Wise</li> <li>Review of Parking Lot</li> <li>Lessons Learned</li> <li>Completion of Action Plans and Evaluations</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4> Nexus Humans Communication Strategies training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Communication Strategies course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.</div>

Nexus Human

Meeting Skills

Communication Strategies

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					<div>Communication is key, especially when working in a team or collaborative environment.The Courageous Communication Strategies Course explores the key to successful collaboration and team discussions, ideal for line managers and project leaders. You will learn the secret to effective collaboration in groups, how to facilitate team discussion, and foster more engaging interactions, to develop high-quality working relationships.This course will also develop your communication and leadership skills, exploring effective techniques and strategies for leading by example and offering solutions for hard to discuss problems. On completion, you will be able to create a positive collaborative environment in the workplace, and enable productive and engaging team discussions to achieve shared organisational goals.</div>
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					<div>This best selling Courageous Communication Strategies Course has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Courageous Communication Strategies Course is suitable for anyone who wants to build their professional skill set and improve their expert knowledge.The Courageous Communication Strategies Course is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Courageous Communication Strategies Course is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn.After successfully completing the Courageous Communication Strategies Course, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Courageous Communication Strategies Course will help you stand out from the crowd. You can also validate your certification on our website.We know that you are busy and that time is precious, so we have designed the Courageous Communication Strategies Course to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.</div>
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Course Cloud

Courageous Communication Strategies Course

Learn how to maintain strong relationships with clients, tenants, investors and other stakeholders.On this webinar, we will share actionable strategies to elevate your client experience, build lasting connections, and stand out in today&rsquo;s competitive landscape. &nbsp;Additionally, we will also discuss effective techniques for establishing trust and building rapport with clients, including active listening, empathy, and effective communication strategies. Finally, we will also be discussing how to overcome common challenges encountered in client relationships and learn strategies for resolving conflicts maintaining positive interactions.Whether you&rsquo;re a business owner, sales professional, consultant, or anyone responsible for managing client relationships, this webinar will equip you with the knowledge and skills needed to excel in today&rsquo;s competitive marketplace.

Bayfield Training

Learn how to maintain strong relationships with clients, tenants, investors and other stakeholders.

On this webinar, we will share actionable strategies to elevate your client experience, build lasting connections, and stand out in today’s competitive landscape.  Additionally, we will also discuss effective techniques for establishing trust and building rapport with clients, including active listening, empathy, and effective communication strategies. Finally, we will also be discussing how to overcome common challenges encountered in client relationships and learn strategies for resolving conflicts maintaining positive interactions.

Whether you’re a business owner, sales professional, consultant, or anyone responsible for managing client relationships, this webinar will equip you with the knowledge and skills needed to excel in today’s competitive marketplace.

Free Webinar | Elevating Client Relationships: How to build trust and rapport


<div>
	<blockquote>Are you still not confident with your communication skills? Do you feel that you still lack the proper communication skills? Do you want to learn more about cooking? Worry no more! This course is designed these needs!</blockquote>
<h3>Description: </h3>
Welcome to the Communication Strategies workshop. For the majority of consistently, we are imparting to and with others. Regardless of whether it's the discourse you convey in the meeting room, the level of consideration you give your companion when they are conversing with you, or the look that you provide for the feline, everything implies something. This workshop will enable members to comprehend the diverse techniques for communication and how to benefit as much as possible from each of them. 
Most of the in life is open; nonetheless, communication is significantly more complex than it appears. We should take a looker at the absolute most regular boundaries and how to decrease their effect on communication. 

<h3>Who is the course for?</h3>
<ul>
<li>Professionals who work in the communications industry or part of the communications department. Furthermore, it will help the top executive execute and command their subordinates to function well. This will also be helpful to those people who are struggling with communication and expressing their thoughts into actions.</li>
<li>People who are interested in learning more about communication.</li>
</ul>
<h3>Entry Requirement:</h3>
<ul>
<li>This course is available to all learners, of all academic backgrounds. </li>
<li>Learners should be aged 16 or over to undertake the qualification.</li>
<li>Good understanding of English language, numeracy and ICT are required to attend this course.</li>
</ul>
<h3>Assessment:</h3>
<ul>
<li>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</li>
<li>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</li>
</ul>
<h3>Certification:</h3>
<ul>
<li>After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.</li>
<li>PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days.</li>
</ul>
<h3>Why choose us?</h3>
<ul>
<li>Affordable, engaging &amp; high-quality e-learning study materials;</li>
<li>Tutorial videos/materials from the industry leading experts;</li>
<li>Study in a user-friendly, advanced online learning platform;</li>
<li>Efficient exam systems for the assessment and instant result;</li>
<li>The UK &amp; internationally recognized accredited qualification;</li>
<li>Access to course content on mobile, tablet or desktop from anywhere anytime;</li>
<li>The benefit of career advancement opportunities;</li>
<li>24/7 student support via email.</li>
</ul>
<h3>Career Path:</h3>
This Communication Strategies Course is a useful qualification to possess, and would be beneficial for the following careers:
<ul>
<li>Account Manager</li>
<li>Business Development</li>
<li>Communication Department Head</li>
<li>Executive Producers</li>
<li>Facilitators</li>
<li>Group Account Director</li>
<li>Leaders</li>
<li>Marketing Manager</li>
<li>Public Relations Officer</li>
<li>Social Media Specialist</li>
<li>Strategist.</li>
</ul>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Communication Strategies</td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Two - The Big Picture</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Three - Understanding Communication Barriers</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Four - Paraverbal Communication Skills</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Five - Non-Verbal Communication</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Six - Speaking Like a STAR</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Seven - Listening Skills</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eight - Asking Good Questions</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Nine - Appreciative Inquiry</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Ten - Mastering the Art of Conversation</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eleven - Advanced Communication Skills</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
				</tbody></table>

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