Name: Motivational Interviewing Skills & Strategies
Price: 15 GBP
Availability: InStock

<h3><b>Overview</b></h3>
<p><span>Navigating the world of customer service over the phone can be challenging. The '</span><strong><span>Telephone Customer Service Training</span></strong><span>' course is your guiding compass, expertly designed to tackle the multifaceted arena of phone-based interactions. Delve deep into the core values of stellar customer service, uncover the distinction of superior service, and master the nuances of phone etiquette. With a curriculum spanning from the basics of customer relationship management to the intricacies of managing tough callers, this course equips you with a holistic understanding to thrive in a telephone-centric customer service role.</span></p>
<p><span>The essentiality of establishing rapport during telephonic conversations cannot be overstated. This course accentuates the importance of rapport building and teaches strategies to connect genuinely over a call, ensuring customers feel valued and understood. Explore the dynamics of both inbound and outbound calls, and gain expertise in active listening, a pivotal skill to understand customer needs and offer apt solutions. Further, with modules focusing on interoffice calls, voicemail management, and intra-organisation dealings, the curriculum covers the full spectrum of telephone interactions.</span></p>
<p><span>Metrics and measurements are quintessential in refining and enhancing service standards. Dive into the intricacies of gauging your service's effectiveness and learn methods to consistently better your interaction quality. As the landscape of customer service evolves, those proficient in these nuances are poised for success.</span></p>
<p><strong><span>Learning Outcomes:</span></strong></p>
<ol>
<li><span>Understand the fundamentals and importance of top-tier customer service over the phone.</span></li>
<li><span>Differentiate between average and excellent customer service practices.</span></li>
<li><span>Develop effective strategies for managing and improving customer relationships.</span></li>
<li><span>Cultivate superior telephone etiquette and communication techniques.</span></li>
<li><span>Employ strategies to establish genuine rapport during phone interactions.</span></li>
<li><span>Tackle challenging calls with confidence and professionalism.</span></li>
<li><span>Gain proficiency in evaluating and enhancing service quality through metrics.</span></li>
</ol>
<h3><b>Why buy this Telephone Customer Service Training?</b></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Telephone Customer Service Training</b><span> there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this course for?</b></h3>
<p><span>This </span><b>Telephone Customer Service Training</b><span> course is ideal for</span></p>
<ul>
<li><span>Individuals aiming to enter the customer service sector.</span></li>
<li><span>Current customer service representatives seeking to refine their telephone interaction skills.</span></li>
<li><span>Managers overseeing phone-based customer service teams.</span></li>
<li><span>Organisations aiming to standardise their telephonic service protocols.</span></li>
<li><span>Entrepreneurs wanting to foster excellent customer relationships over the phone.</span></li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Telephone Customer Service Training</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Telephone Customer Service Training</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<ul>
<li><strong><span>Customer Service Representative</span></strong><span>: £18,000 - £25,000 annually.</span></li>
<li><strong><span>Telephone Support Specialist</span></strong><span>: £21,000 - £28,000 annually.</span></li>
<li><strong><span>Call Centre Supervisor</span></strong><span>: £25,000 - £32,000 annually.</span></li>
<li><strong><span>Customer Relationship Manager</span></strong><span>: £30,000 - £45,000 annually.</span></li>
<li><strong><span>Customer Service Trainer</span></strong><span>: £28,000 - £35,000 annually.</span></li>
<li><strong><span>Quality Assurance Analyst (Customer Service)</span></strong><span>: £24,000 - £31,000 annually.</span></li>
</ul><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 1: Introduction to Customer Service</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 01: Introduction to Customer Service</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 2: What's Different about Good Customer Service?</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 02: What's Different about Good Customer Service?</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 3: Customer Relationship Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 03: Customer Relationship Management</td>
					<td> </td>
					<td><span><i></i> 00:42:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 4: Customer Service Communication Strategies</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 04: Customer Service Communication Strategies</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 5: Aspects of Phone Etiquette</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 05: Aspects of Phone Etiquette</td>
					<td> </td>
					<td><span><i></i> 00:31:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 6: Building Rapport Over the Phone</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 06: Building Rapport Over the Phone</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 7: Inbound and Outbound Calls</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 07: Inbound and Outbound Calls</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 8: Active Listening and Managing Tough Callers</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 08: Active Listening and Managing Tough Callers</td>
					<td> </td>
					<td><span><i></i> 00:28:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 9: Managing Interoffice Calls and Voicemail</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 09: Managing Interoffice Calls and Voicemail</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 10: Problem Solving over the Phone</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 10: Problem Solving over the Phone</td>
					<td> </td>
					<td><span><i></i> 01:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 11: Intra Organisation Dealings</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 11: Intra Organisation Dealings</td>
					<td> </td>
					<td><span><i></i> 00:35:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 12: Measuring Customer Service</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 12: Measuring Customer Service</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Telephone Customer Service Training</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Studyhub UK

Online Course Marketing

Customer Service

Certificate in Further Education & Training (Cert Ed)

Certificate in Education & Training (CET)

Trainers Course

Teaching & Training

Telephone Customer Service Training

General Admission

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The aim of a course on the nature and scope of international marketing is to provide students with a comprehensive understanding of the global marketing environment. It aims to equip students with the knowledge and skills needed to develop and implement effective marketing strategies in a global context. Ultimately, the course aims to prepare students for careers in international business, marketing, and related fields.<br /><br />After the successful completion of the course, you will be able to learn about the following.<br /><br />
<ul>
<li>Understand the basic principles and concepts of international marketing.</li>
<li>Analyze the macro and micro environmental factors that impact international marketing.</li>
<li>Develop the ability to create effective marketing strategies.</li>
<li>Understand the challenges of managing international marketing campaigns.</li>
<li>Learn how to navigate cultural differences and develop effective communication strategies for global markets.</li>
<li>Understand the importance of collaboration and teamwork in international marketing activities.</li>
<li>Develop the ability to evaluate and adapt marketing strategies in response to changes in the global business environment.</li>
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<p>The aim of a course on the nature and scope of international marketing is to equip students with an understanding of the fundamental principles of marketing in a global context. Students will learn to navigate the challenges of conducting business across different cultures, regulatory environments, and economic conditions. The course aims to prepare students for careers in global marketing, international business, and related fields.</p>
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<div> <div id="headingTwo"> <h2>  </h2> </div> <div id="collapseTwo"> <div> <div> <div> <div> <div> <div id="msbmAccordion"> <div> <div> <div> <div> <div id="headingOne1"> <h2>  </h2> </div> <div id="collapse1931"> <div> <p>A course on the nature and scope of international marketing will cover the fundamental principles of marketing in a global context. It will examine the challenges and opportunities of conducting business across different cultures, regulatory environments, and economic conditions. The course will equip students with the knowledge and skills needed to develop effective marketing strategies that can compete in the global marketplace.</p> <ul> <li> <div> <div> <i></i> </div> <div> <h5>VIDEO - Course Structure and Assessment Guidelines</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Navigating the MSBM Study Portal</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Interacting with Lectures/Learning Components</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Nature and Scope of International Marketing</h5> <p>Self-paced pre-recorded learning content on this topic.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Nature and Scope of International Marketing</h5> <p>Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. </p> </div> </div> </li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div>
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All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details.
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There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.<br />
<p>The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience.</p>
<ul>
<li>Corporate Social Responsibility Manager</li>
<li>Global Marketing Manager</li>
<li>International Business Development Manager</li>
<li>Export Manager</li>
<li>Market Research Analyst</li>
<li>International Sales Manager</li>
<li>Digital Marketing Specialist</li>
<li>Global Brand Manager</li>
<li>International Trade Specialist</li>
<li>Multinational Account Manager</li>
<li>Foreign Market Entry Strategist</li>
</ul>
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<h5>Average Completion Time</h5>
<p>2 Weeks</p>
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<h5>Accreditation</h5>
<p>3 CPD Hours</p>
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<h5>Level</h5>
<p>Advanced</p>
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<h5>Start Time</h5>
<p>Anytime</p>
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<h5>100% Online</h5>
<p>Study online with ease.</p>
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<h5>Unlimited Access</h5>
<p>24/7 unlimited access with pre-recorded lectures.</p>
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<h5>Low Fees</h5>
<p>Our fees are low and easy to pay online.</p>
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Metropolitan School of Business & Management UK

Master of Business Management (MBM)

International Business Management

Master of Business Law (MBL)

Global Marketing

Business & Marketing

Professional Certificate Course in Nature and Scope of International Marketing in London 2024

Wolsley

<p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(55, 65, 81);">Embarking on a Journey of Profound Healing and Soulful Encounters</p><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(55, 65, 81);">Why Choose the Transformational NLP Retreat?</p><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);">Embark on a profound journey of self-discovery and personal transformation! 🌟 Our NLP retreat is more than just a workshop; it&#39;s a metaphorical garden where you&#39;ll engage in mental gardening. Extract rocks and unwanted weeds, making the soil fertile, and plant seeds of intentions that will sprout into the beautiful garden of your life. 🌱✨</p><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);">🌈 What to Expect?Dive deep into the principles of Neuro-Linguistic Programming (NLP), unravel the power of language and thought patterns, and learn practical techniques to enhance communication, boost confidence, and cultivate a mindset for success. 🌍 Expect a safe and profound learning and healing environment, infused with druidic wisdom and spirituality. Enjoy healthy organic food, network with like-minded individuals, and discover life-changing ways to be at the cause of your own life.</p><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);">💡 How Will It Benefit You?Transform your life, both personally and professionally! 🚀 Develop powerful communication skills, gain clarity on your goals, and unlock the keys to achieve lasting success. On a neurological level, we rewire the nerves, ensuring phobias, limitations, and draining memories are gone for good. What remains is a neural-positive memory with insights and learnings that empower you. 🌟✨</p><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);">🌍 What If...? Imagine confidently navigating challenges, creating meaningful connections, and manifesting your dreams. 🌈✨ This retreat is the catalyst for a positive, transformative shift in your life. If you&#39;re ready, join us and take action on this opportunity to invest in yourself, stepping into the best version of YOU! 🌟🌟</p><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);">The March 2024 course is a retreat, where you will be on-site at the Witzenberg Guest Farm, near Wolseley.</p><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);">We have (limited to 12 rooms) accommodation on-site, and we have a five-star chef on board who excels in healthy organically focused brain and body food. The first six people on board will get the early bird price (see prices and schedule).</p><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);">Your luxury double room accommodation and gourmet meals are included in the price of $1700</p><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);">Seven (or 8, if you choose to stay a further night) days of exceptional personal training that will teach you the latest techniques of NLP &ndash; Neuro Linguistic Programming, Time-Based Techniques, Hypnosis, and give you full coaching certification. We will also show you how you can harness your potential to succeed &ndash; and provide you with internationally recognized qualifications and accreditations. For the full syllabus of NLP, have a look here: We provide sublime training areas and also supply the teas, coffees.</p><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);">This seven-day (or 8) course is fully certified and accredited by the ANLP (Association of Neuro Linguistic Programming) &amp; AIP (Association for Integrative Psychology). For your coaching practice, we are accredited via Comensa (you&rsquo;ll find us under the Gold Banner coach accreditation logo) and ICR (International Coaches Register), plus The Coaching Society TCS.</p><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);">Here is a testimonial from the NLP World retreat venue in March 2023:</p><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);">&ldquo;I wish to thank you for an eye-opening experience. The transformation has been exponential. Not only did I learn something new, but I grew in myself and definitely in my approach to relationships and personal development. It was a good thing and a blessing to have my lovely wife on the course with me. I am really proud of my achievements. We must definitely get together again...soon.!&rdquo; Leon Potgieter</p>

Terry Elston

NLP Practitioner

NLP, Neuro Linguistic Programming plus Hypnosis and Time Based Techniques Training - in an amazing nature reserve Cape Town

NLP Retreat Practitioner Course

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					<div><p>Every child has a universe of thoughts and feelings waiting to be expressed. The key? Truly understanding how they communicate. 'Effective Communication with Children' is your guide to unlocking these hidden galaxies. This course offers a profound look into the introductory basics of communication and throws light on bespoke techniques tailored especially for young minds.</p><p>From the outset, you'll be introduced to services that enhance communication with children, ensuring every interaction is as effective as possible. Progressing further, you'll be introduced to the art of active listening, which forms the bedrock of genuine, meaningful conversations with children. This art, paired with the essentials of sharing information, will ensure both parties in a conversation feel heard and valued.</p><p>However, interactions are not always smooth. Sometimes, they can take unexpected turns, leading to conflicts. Fear not; this course equips you with conflict resolution tools, ensuring harmony is maintained. Furthermore, you'll grasp the significance of confidentiality appreciating children's trust in you. Rounding off with the role of childcare settings in augmenting communication, this 'Effective Communication with Children' course promises to be your holistic manual for engaging effectively with children.</p></div>
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										<span>Apply active listening techniques to enhance mutual understanding.</span>
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										<span>Employ strategies to resolve conflicts with children effectively.</span>
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			<h2> <b>Why should I take this course?</b></h2>		</div>
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										<span>Learn specialised techniques for child communication.</span>
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										<span>Strengthen mutual understanding and trust with children.</span>
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										<span>Navigate conflicts with children using effective resolution methods.</span>
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			<h2> <b>Career Path</b></h2>		</div>
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										<span>Child Counsellor</span>
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										<span>Youth Mentor</span>
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										<span>School Teacher</span>
									</li>
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										<span>Child Therapist</span>
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											<span>
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										<span>Play Therapist</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Genuine interest in improving child communication.</span>
									</li>
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											<span>
													</span>
										<span>Basic understanding of English (UK).</span>
									</li>
								<li>
											<span>
													</span>
										<span>Willingness to apply learned techniques in real-life situations.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Section 01: Introduction </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introduction to Communication</td><td><span>🕐 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 02: Effective Communication Method With Children</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Effective Communication Method with Children</td><td><span>🕐 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 03: Services To Assist Effective Communication</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Services to Assist Effective Communication</td><td><span>🕐 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 04: Active Listening And Sharing Information</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Active Listening and Sharing Information</td><td><span>🕐 00:12:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 05: Conflict Solving</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Conflict Solving</td><td><span>🕐 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 06: Confidentiality</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Confidentiality</td><td><span>🕐 00:12:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 07: Childcare Setting's Support In Communication</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Childcare Setting's Support in Communication</td><td><span>🕐 00:14:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Skill Up

Counselling Skills

Business Communication Skills

Professional Skills Course (PSC)

Communication Skills

Child Counselling

Embarking on a journey with children? Master the art of speaking their language. This course offers the secrets to fostering genuine connections with the younger generation.

Effective Communication with Children

Ipswich

<h4 data-ux="ContentCardHeading" data-aid="CONTENT_HEADLINE1_RENDERED" data-typography="HeadingDelta" style="color: rgb(27, 27, 27); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(27, 27, 27);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">A development program for emerging or existing leaders and managers</span></strong></h4><p style="color: rgb(94, 94, 94); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(94, 94, 94);">This two day introduction to leadership and management program covers the following elements:-</p><p style="color: rgb(94, 94, 94); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(94, 94, 94);"><strong style="color: inherit; font-weight: 700; box-sizing: border-box;" fr-original-style=" color: inherit;">Day 1. Leadership and Management</strong></p><p style="color: rgb(94, 94, 94); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(94, 94, 94);"><strong style="color: inherit; font-weight: 700; box-sizing: border-box;" fr-original-style=" color: inherit;">Four hour session focusing on Leadership and Management</strong></p><p style="color: rgb(94, 94, 94); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(94, 94, 94);">This element will allow individuals to explore the differences between Leadership and Management concepts whilst focusing on elements such as change management, innovation and ways in which to build effective teams. An understanding that values of trust and honesty between employees is important to develop mutual relationships.&nbsp;</p><p style="color: rgb(94, 94, 94); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(94, 94, 94);"><strong style="color: inherit; font-weight: 700; box-sizing: border-box;" fr-original-style=" color: inherit;">Two hour sessions focusing on Communication</strong></p><p style="color: rgb(94, 94, 94); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(94, 94, 94);">Using the Myers Briggs Type Indicator tool to gauge how individuals work when receiving and giving information. &nbsp;We will look at how different types communicate and how from time to time it&rsquo;s important for you to match your respondents type in order for them to gauge understanding quickly and efficiently. &nbsp;We will also look at the structure behind active communication.</p><p style="color: rgb(94, 94, 94); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(94, 94, 94);"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="color: rgb(94, 94, 94); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(94, 94, 94);"><strong style="color: inherit; font-weight: 700; box-sizing: border-box;" fr-original-style=" color: inherit;">Day 2. Leadership and Management</strong></p><p style="color: rgb(94, 94, 94); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(94, 94, 94);"><strong style="color: inherit; font-weight: 700; box-sizing: border-box;" fr-original-style=" color: inherit;">Four hour session focusing on Time &amp; Organisation</strong></p><p style="color: rgb(94, 94, 94); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(94, 94, 94);">Designed to help people to prioritise and control their own personal goals or workload in an organised way. &nbsp;It will enable individual attendees to answer that question &#39;What is Time Management?&#39; and look at the way in which they organise their work, run effective meetings whilst making suggestions on ways to improve with practical examples.</p><p style="color: rgb(94, 94, 94); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(94, 94, 94);"><strong style="color: inherit; font-weight: 700; box-sizing: border-box;" fr-original-style=" color: inherit;">Two hour sessions focusing on</strong><em style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;"><strong style="color: inherit; font-weight: 700; box-sizing: border-box;" fr-original-style=" color: inherit;">&nbsp;</strong></em><strong style="color: inherit; font-weight: 700; box-sizing: border-box;" fr-original-style=" color: inherit;">Delegation</strong></p><p style="color: rgb(94, 94, 94); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(94, 94, 94);">Being able to let go and delegate tasks to others can be one of the hardest managerial responsibilities. The temptation to it yourself can become overwhelming, so we will look at ways of ensuring that delegation is structured and approached in a timely way.</p><p style="color: rgb(94, 94, 94); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(94, 94, 94);">Interested?&nbsp; Find out more <a href="https://switchdirection.co.uk/leadership-%26-management" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">here</a></p>

Switch Direction

Leadership Development

Employee Management

Leadership and Management Training; Introductory Management Training; Ipswich; Suffolk

An Introduction to Leadership & Management

Orpington

<p>The VTCT Level 4 Certificate in Enhancing Eyebrows with Microblading Techniques is an advanced therapies qualification aimed at 18+ learners, who wish to pursue a career as a microblading technician.</p><p>This qualification is based on attaining professional competence within the discipline of microblading and includes the required elements to work effectively as a microblading technician. Learners must achieve all mandatory units:</p><ul><li>Health and safety in the salon</li><li>Client care and consultation</li><li>Enhance appearance using microblading techniques</li><li>Anatomy and physiology for microblading techniques</li><li>Eyebrow shaping services</li></ul><p>Throughout this qualification, learners will develop their knowledge and understanding of the process of microblading. They will also develop the ability to apply practically the knowledge, understanding and skills to enable them to enhance eyebrow with microblading techniques. In parallel, learners will develop their communication skills, consultation and client care skills and time management skills, all of which are valued highly by employers.</p><p>Learners are required to complete a series of assessment for each unit, verifying the learner's understanding and practical implementation of the knowledge and skills required to attain professional competence. Within the microblading unit, learners are required to produce evidence of a series of case studies, consolidating and demonstrating consistent applications of all the knowledge and practical skills in one place.</p>

Cosmetic College

Aesthetic Practitioner

Facial Aesthetics

VTCT Level 4 Certificate in Enhancing Eyebrows with Microblading Techniques

<p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(55, 65, 81);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Course Overview:</span></strong></p><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Welcome to the "Immunisation and Vaccine pre-course e-Learning" program! This comprehensive course has been developed to provide healthcare professionals, students, caregivers, and individuals interested in public health with essential knowledge about immunisation, vaccines, and their role in preventing diseases.</span></p><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Module 1: Introduction to Immunisation</span></p><ul style="color: rgb(55, 65, 81); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understand the importance of immunisation in preventing infectious diseases.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn about the historical context and impact of vaccines on public health.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Explore the concept of herd immunity and its significance.</li></ul><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Module 2: Vaccine Basics</span></p><ul style="color: rgb(55, 65, 81); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Gain insight into the composition of vaccines and their components.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understand the different types of vaccines, including live attenuated, inactivated, and subunit vaccines.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn about the principles of vaccine-induced immunity.</li></ul><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Module 3: Vaccine Preventable Diseases</span></p><ul style="color: rgb(55, 65, 81); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Explore common vaccine-preventable diseases, including their symptoms and impact.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understand the morbidity and mortality reduction achieved through vaccination.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn about the burden of vaccine-preventable diseases globally.</li></ul><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Module 4: Immunisation Schedule and Recommendations</span></p><ul style="color: rgb(55, 65, 81); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn about the recommended immunisation schedules for different age groups.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understand the importance of following vaccination recommendations.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Explore the concept of catch-up immunisations and vaccine adherence.</li></ul><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Module 5: Vaccine Safety and Adverse Events</span></p><ul style="color: rgb(55, 65, 81); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Gain insights into vaccine safety monitoring and reporting systems.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understand the concept of vaccine adverse events and their management.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Explore the role of healthcare professionals in ensuring vaccine safety.</li></ul><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Module 6: Vaccine Communication and Public Health</span></p><ul style="color: rgb(55, 65, 81); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn effective communication strategies for promoting vaccination.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understand the role of healthcare professionals in addressing vaccine hesitancy.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Explore the impact of immunisation on public health and disease prevention.</li></ul><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">By participating in this pre-course e-learning program, you will be well-prepared to participate in the full "Immunisation and Vaccine" course. You will have gained foundational knowledge required to understand the importance of immunisation, the types of vaccines, vaccine safety, and their role in public health.&nbsp;</span></p><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Note: This course overview is a general guideline and can be customised to suit specific local requirements and preferences, therefore, we recommend that you contact us to discuss your requirements prior to making a booking.</strong></span></p>

Guardian Angels Training

Gain essential knowledge about immunisation and vaccines with our comprehensive "Immunisation and Vaccine Pre-Course e-Learning" program for healthcare professionals, students, caregivers, and public health enthusiasts.

Immunisation and Vaccine (pre-course e-learning)

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>Individuals taking this course are business professionals seeking to develop or increase their emotional intelligence.</p>Overview<p>Develop a leadership style that gets results Employ suitable motivation techniques for your team or unit Utilize your communication style to provide influence to drive direction Empower your team to achieve the results you and they want</p><p></p><p>Success is measured by results and results are only accomplished with effective planning efforts. Detailed plans and a captivating vision are important, but true accomplishment is in carrying your goals through to a winning outcome. In this workshop, you will learn how to find and strengthen your leadership voice and foster employee buy-in to exceed expectations while achieving the most positive outcome.</p> <p>Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.</p><p></p></div><div id="course-pills-2"><h3>1. Leadership Style Guide</h3> <ul> <li>Leadership characteristics</li> <li>Crucial abilities of leaders</li> <li>Determining the Type of Leader You Want to Be</li> </ul> <h3>2. Understanding Motivation</h3> <ul> <li>What motivates people?</li> <li>Strategies for motivation</li> <li>Motivation for behavior modification</li> </ul> <h3>3. Adapting Communication</h3> <ul> <li>Understanding communication styles</li> <li>Comparing the 4 Style Traits</li> <li>Adapting to Differing Communication</li> <li>Communication adaptability</li> </ul> <h3>4. Strategy and Results</h3> <ul> <li>Strategy and planning</li> <li>Building effective team visions</li> <li>Creating personal visions</li> </ul> <h3>5. Building a Better Team</h3> <ul> <li>Team development</li> <li>Handling conflict within a team</li> <li>Developing Trust and Respect</li> </ul> <h3>6. Enabling Others to Act</h3> <ul> <li>Managing the Workload</li> <li>Major factors of delegation</li> <li>Steps in delegation</li> <li>Successful delegation</li> <li>Avoiding Wasted Time and Energy</li> <li>Following-Up to Ensure Success</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Accomplishing the Results You Want (Second Edition) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Accomplishing the Results You Want (Second Edition) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

Learning & Development

Coaching Skills

Life Coach Training

Institute of Leadership & Management (ILM)

Accomplishing the Results You Want

<p>Motivational Interviewing is like a finely tuned instrument that unlocks the potential for change and growth in individuals. Interviewing course delves into the principles, skills, and strategies of Motivational Interviewing.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Understand the foundational concepts and principles of Motivational Interviewing.</li><li>Acquire essential skills and strategies for conducting Motivational Interviews.</li><li>Explore the stages of change and how to effectively work with individuals in each stage.</li><li>Familiarise yourself with theories that inform and support the practice of Motivational Interviewing.</li><li>Develop and maintain proficiency in Motivational Interviewing techniques.</li><li>Apply Motivational Interviewing in various healthcare settings and adapt it to group-based interventions.</li></ul><p>The Motivational Interviewing Skills &amp; Strategies course is designed to equip participants with the knowledge and expertise to effectively apply Motivational Interviewing techniques in their professional practice. Participants will be introduced to the foundational concepts and principles of Motivational Interviewing, gaining an understanding of its person-centred approach and collaborative style. They will develop essential skills and strategies, such as open-ended questioning, reflective listening, and affirmations, to engage individuals in conversations that elicit their intrinsic motivation for change. The course will delve into the stages of change and provide guidance on how to tailor Motivational Interviewing techniques to effectively support individuals in each stage. Participants will also explore various theories that underpin Motivational Interviewing and discover how to apply these theories in real-world scenarios. Additionally, they will learn about the application of Motivational Interviewing in different healthcare settings and consider the unique challenges and opportunities that arise in group-based interventions.</p><p><strong>Certification</strong></p><p>Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a<strong> £4.99</strong> PDF Certificate sent via email, a <strong>£9.99 </strong>Printed Hardcopy Certificate for delivery in the UK, or a<strong> £19.99</strong> Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Healthcare professionals, including doctors, nurses, psychologists, and counsellors.</li><li>Social workers and case managers working with individuals seeking behavioural change.</li><li>Therapists and coaches looking to enhance their communication and counselling skills.</li><li>Educators and trainers interested in facilitating positive transformations.</li><li>Human resources professionals involved in employee engagement and motivation.</li><li>Individuals in leadership or mentoring roles seeking effective communication strategies.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Counsellor: £24,000 - £40,000 per year</li><li>Therapist: £28,000 - £45,000 per year</li><li>Clinical Psychologist: £35,000 - £60,000 per year</li><li>Social Worker: £25,000 - £40,000 per year</li><li>Behavioral Health Specialist: £30,000 - £50,000 per year</li><li>Training and Development Manager: £35,000 - £65,000 per year</li></ul>
                        </div>

NextGen Learning

Psychology Counselling

Life Coaching

Interviewing Skills

Motivational Interviewing

Motivational Interviewing Skills & Strategies

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The colour energies are the essential building blocks of team and personal effectiveness, they develop the vital self awareness that makes flexibility possible.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Being flexible is the key to building effective and productive relationships.&nbsp; Adapting your style to connect with the style of your customer will lead to greater rapport.&nbsp; With rapport you can begin to influence your customer.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This virtual workshop has been designed for any group of people who want to learn how to build rapport quickly with lots of customers and other key stakeholders.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our Building Influence &amp; Selling Skills Workshop is an interactive, informative and fun way to begin this journey. We focus on behaviours rather than personality and provide a common language that helps individuals identify how to flex their style and create stronger connections.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How will your team benefit from this workshop? They will:</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Understand individual strengths and potential development needs in this area</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Explore effective sales and influencing techniques for different audiences</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Optimise communication with stakeholders</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Consider how body language as well as written and verbal communication styles can influence this area</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Understand different clients&#39; drivers and blockers</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Learn ways to practically apply these concepts to current situations and clients</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We have worked with thousands of teams and individuals, which statement best describes your team:</p><ul style="list-style-type: disc; box-sizing: border-box;" fr-original-style="list-style-type: disc;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Inexperienced</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Want to develop pitching &amp; presenting skills</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Not hitting targets</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Looking to improve results</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Would benefit from sales skills development</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Influencing others regularly</li></ul><p id="isPasted" style="text-align: left; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: left;">Take advantage of our add-on offers at the checkout and enhance your experience on this workshop.&nbsp; Buy a set of <a href="https://colour-energies.com/colour-energies-building-blocks/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Colour Energies Building Blocks</a> and/or a <a href="https://colour-energies.com/colour-energies-card-game/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Colour Energies Card Game</a> and see how easily you can embed the colour energies in your team.</p><p id="isPasted" style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Act Now! Contact us to bring the world of the colour energies to your team and experience the benefit of a common language that will drive your performance to a higher level.</strong></p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><a href="https://colour-energies.com/" target="_blank" style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(61, 86, 224); border-width: 12px 18px; border-style: solid; border-color: rgb(61, 86, 224); display: inline-block; user-select: auto; box-sizing: border-box; cursor: pointer;" rel="noopener noreferrer" fr-original-style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #3D56E0; border-top: 12px solid #3D56E0; border-bottom: 12px solid #3D56E0; border-right: 18px solid #3D56E0; border-left: 18px solid #3D56E0; display: inline-block;">Get in touch</a></p>

colour-energies.com

Disc

Team Building

Professional Selling Skills (PSS)

Business Leadership

Relationship Building

Insights

Influence Skills

Insights Discovery

The four colour energies will transform your teams ability to influence customers and tailor their approach to different customers preferences.  By building deep rapport and creating trust your customers will strengthen their bond with your organisation.  Watch as your sales and profits exceed your expectations.

The 4 Colour Energies - Building Influence & Selling Skills

Early Bird Offer

Buy a place and get a second place for 50% discount

Buy One place get a second half price

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p>This course is intended for both novice and experienced SharePoint users who wish to make full use of SharePoint Online.</p>Overview<p>#NAME?</p><p>This course delivers the complete site owner story from start to finish in an engaging and practical way to ensure you have the confidence to plan and create new sites or manage your existing sites in SharePoint Online. Your goal is to learn how to make SharePoint online relevant to your team by using a sites functionality to help you share information and collaborate with your colleagues. During the class, you will also learn best practices and ?what not to do? as you watch live, interactive demonstrations and put theory into practice with hands on exercises in SharePoint Online.</p></div><div id="course-pills-2"><h3>1 - An Introduction to SharePoint Online</h3> <ul> <li>Introducing Office 365 and SharePoint</li> <li>Getting started with Office 365</li> <li>The cloud revolution</li> <li>Login to Office 365</li> <li>What is Office 365</li> <li>Using the app launcher</li> <li>What is SharePoint</li> <li>Office 365 settings</li> <li>Introducing Office 365 Groups</li> <li>Delve</li> <li>Ownership and Access</li> <li>OneDrive</li> </ul> <h3>2 - Creating Sites</h3> <ul> <li>Planning your sites</li> <li>Create new subsites</li> <li>The Office 365 tenant</li> <li>Site templates</li> <li>Web addresses</li> <li>Apply a them</li> <li>Site collections</li> <li>Building your navigation</li> <li>Create a new site</li> <li>Delete subsites</li> <li>Team site navigation</li> <li>User interface: classic vs modern</li> <li>Site contents: classic vs modern</li> <li>Where does classic come from?</li> </ul> <h3>3 - Creating and Managing Web Pages</h3> <ul> <li>The types of pages found in SharePoint</li> <li>Classic SharePoint pages</li> <li>Modern SharePoint pages</li> <li>How to use classic team site pages</li> <li>Create news and site pages</li> <li>Review features of publishing sites</li> <li>Web parts</li> <li>Save, publish, share and delete pages</li> <li>Communication sites</li> </ul> <h3>4 - Working with Apps</h3> <ul> <li>An introduction to apps</li> <li>Co-authoring</li> <li>Marketplace apps</li> <li>Check In ? Out</li> <li>Adding apps to a site</li> <li>Edit and view file properties</li> <li>Create and manage columns</li> <li>Quick edit view</li> <li>Public and personal views</li> <li>File commands</li> <li>Managing app settings</li> <li>Copy link and Share</li> <li>Content approval</li> <li>Folders</li> <li>Major and minor versioning</li> <li>The recycle bin</li> <li>Document sets</li> <li>Alerts</li> <li>Working with files in a library</li> <li>OneDrive sync</li> <li>Create, Upload and edit files</li> <li>Working with classic lists</li> </ul> <h3>5 - Building processes with Flow and PowerApps</h3> <ul> <li>What are business processes?</li> <li>Design and publish a Flow</li> <li>Classic tools for designing processes</li> <li>Getting started with PowerApps in SharePoint</li> <li>Design and test a classic workflow</li> <li>Enhance data capture with PowerApps</li> <li>Getting started with Flow in SharePoint</li> <li>Test a Flow and PowerApps enriched list</li> </ul> <h3>6 - Customizing Security</h3> <ul> <li>Office 365 Group access</li> <li>Share a file</li> <li>Updating Office 365 Group Security</li> <li>Remove a user</li> <li>Managing access to SharePoint</li> <li>Customizing SharePoint security</li> <li>New sites private vs public</li> <li>Create permission levels and groups</li> <li>Setup access requests</li> <li>Security inheritance</li> <li>Share a site</li> <li>Security best practices</li> </ul> <h3>7 - Working with Search</h3> <ul> <li>Delve</li> <li>Search tips</li> <li>An introduction to SharePoint search</li> <li>Accessing classic search</li> <li>Search in folders, libraries and sites</li> <li>Promoted results</li> <li>Search results</li> </ul> <h3>8 - Enterprise Content Management</h3> <ul> <li>Managed metadata service</li> <li>Information management policies</li> <li>An introduction to content types</li> <li>The records center</li> <li>Create and manage content type</li> <li>In-place records management</li> <li>Deploy content types</li> <li>The content organizer</li> <li>Using content types in apps</li> <li>Durable links</li> <li>The content type hub</li> </ul></div>

Online Course Creation

Microsoft Power Apps

Microsoft Sharepoint

Power Apps

Microsoft Power Platform

SharePoint

55215 SharePoint Online Power User

<p data-key="34" id="isPasted" style="color: rgb(97, 97, 97); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(97, 97, 97);"><span data-key="35" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Our STGO Awareness Training</strong></span></p><p data-key="36" style="color: rgb(97, 97, 97); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(97, 97, 97);"><span data-key="37" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">STGO Awareness Training is for drivers and operators who carry abnormal loads and covers the legislation around the carriage of abnormal loads, the rules and regulations relating to all aspects of this as well as the potential difficulties drivers and operators face when carrying this type of cargo.&nbsp;</span></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" id="isPasted" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">STGO Regulations and Compliance:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">In-depth exploration of STGO regulations and legal requirements.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Understanding the specific permits and approvals needed for special transport.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Compliance with weight limits, dimensions, and route restrictions.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><span style="font-family: Arial, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Arial, sans-serif;">►<span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong></span></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Escort Vehicles and Their Role:</strong></span></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Overview of the purpose and responsibilities of escort vehicles in special transport.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Detailed examination of escort vehicle equipment and communication systems.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Techniques for effective coordination between the main transport vehicle and escort vehicles.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><span style="font-family: Arial, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Arial, sans-serif;">►<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong></span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Safe Loading Practices:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Importance of proper vehicle loading for overall safety and compliance.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Load distribution and securing methods to prevent accidents and damage.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Hands-on demonstrations and simulations for safe loading procedures.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><span style="font-family: Arial, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Arial, sans-serif;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">►&nbsp;</strong></span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Route Planning and Risk Management:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Comprehensive understanding of route planning for STGO, considering infrastructure, traffic, and potential obstacles.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Risk assessment and mitigation strategies to ensure safe transportation.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><span style="font-family: Arial, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Arial, sans-serif;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">►&nbsp;</strong></span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Emergency Response and Incident Management:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Training on emergency procedures in case of accidents or unforeseen events.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Development of incident response plans to handle emergencies effectively.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">&nbsp;</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certification and Assessment:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Participants will undergo assessments to evaluate their understanding of the course material.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Successful completion will result in a certification demonstrating competency in STGO awareness, escort vehicle operations, and safe loading practices. This online course is ideal for professionals involved in the transportation industry, logistics, and anyone seeking to enhance their expertise in the safe and legal handling of special transport and goods overseeing. Participants will leave with the knowledge and skills necessary to contribute to the efficient and secure transportation of oversized or special goods.<span data-key="37" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Course delivered Online</span></span></p><p data-key="36" style="color: rgb(97, 97, 97); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(97, 97, 97);"><span data-key="37" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All our courses are 7 hours and count towards your 35 hours CPC Periodic Training.</strong><br fr-original-style="" style="box-sizing: border-box;"></span></p><p data-key="36" style="color: rgb(97, 97, 97); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(97, 97, 97);"><span data-key="37" fr-original-style="" style="box-sizing: border-box;"><span id="isPasted" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course cost includes VAT and CPC upload fee.&nbsp;</strong></span><br fr-original-style="" style="box-sizing: border-box;"></span></p>

Our STGO Awareness Training
STGO Awareness Training is for drivers and operators who carry abnormal loads and covers the legislation around the carriage of abnormal loads, the rules and regulations relating to all aspects of this as well as the potential difficulties drivers and operators face when carrying this type of cargo. 
STGO Regulations and Compliance:
In-depth exploration of STGO regulations and legal requirements.
Understanding the specific permits and approvals needed for special transport.
Compliance with weight limits, dimensions, and route restrictions.
► Escort Vehicles and Their Role:
Overview of the purpose and responsibilities of escort vehicles in special transport.
Detailed examination of escort vehicle equipment and communication systems.
Techniques for effective coordination between the main transport vehicle and escort vehicles.
► Safe Loading Practices:
Importance of proper vehicle loading for overall safety and compliance.
Load distribution and securing methods to prevent accidents and damage.
Hands-on demonstrations and simulations for safe loading procedures.
► Route Planning and Risk Management:
Comprehensive understanding of route planning for STGO, considering infrastructure, traffic, and potential obstacles.
Risk assessment and mitigation strategies to ensure safe transportation.
► Emergency Response and Incident Management:
Training on emergency procedures in case of accidents or unforeseen events.
Development of incident response plans to handle emergencies effectively.
Certification and Assessment:
Participants will undergo assessments to evaluate their understanding of the course material.
Successful completion will result in a certification demonstrating competency in STGO awareness, escort vehicle operations, and safe loading practices. This online course is ideal for professionals involved in the transportation industry, logistics, and anyone seeking to enhance their expertise in the safe and legal handling of special transport and goods overseeing. Participants will leave with the knowledge and skills necessary to contribute to the efficient and secure transportation of oversized or special goods.
Course delivered Online
All our courses are 7 hours and count towards your 35 hours CPC Periodic Training.

Course cost includes VAT and CPC upload fee. 


Total Compliance 

Driving & Vehicles

Compliance & Safety

STGO Awareness/ Escort vehicles & Safe Loading of Vehicles - Online

Reading

Nottingham

Dickson Training Ltd

First Line Management Course

Classroom Course

Online Course

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p><p>For the better part of every day, we are communicating to and with others. Whether it?s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. This workshop will help participants understand the different methods of communication and how to make the most of each of them.</p></div><div id="course-pills-2"><h3>1 - Getting Started</h3> <ul> <li>Icebreaker</li> <li>Housekeeping Items</li> <li>The Parking Lot</li> <li>Workshop Objectives</li> </ul> <h3>2 - The Big Picture</h3> <ul> <li>What is Communication?</li> <li>How Do We Communicate?</li> <li>Other Factors in Communication</li> </ul> <h3>3 - Understanding Communication Barriers</h3> <ul> <li>An Overview of Common Barriers</li> <li>Language Barriers</li> <li>Cultural Barriers</li> <li>Differences in Time and Place</li> </ul> <h3>4 - Paraverbal Communication Skills</h3> <ul> <li>The Power of Pitch</li> <li>The Truth about Tone</li> <li>The Strength of Speed</li> </ul> <h3>5 - Non-Verbal Communication</h3> <ul> <li>Understanding the Mehrabian Study</li> <li>All About Body Language</li> <li>Interpreting Gestures</li> </ul> <h3>6 - Speaking Like a STAR</h3> <ul> <li>S = Situation</li> <li>T = Task</li> <li>A = Action</li> <li>R = Result</li> <li>Summary</li> </ul> <h3>7 - Listening Skills</h3> <ul> <li>Seven Ways to Listen Better Today</li> <li>Understanding Active Listening</li> <li>Sending Good Signals to Others</li> </ul> <h3>8 - Asking Good Questions</h3> <ul> <li>Open Questions</li> <li>Closed Questions</li> <li>Probing Questions</li> </ul> <h3>9 - Appreciative Inquiry</h3> <ul> <li>The Purpose of AI</li> <li>The Four Stages</li> <li>Examples and Case Studies</li> </ul> <h3>10 - Mastering the Art of Conversation</h3> <ul> <li>Level One: Discussing General Topics</li> <li>Level Two: Sharing Ideas and Perspectives</li> <li>Level Three: Sharing Personal Experiences</li> <li>Our Top Networking Tips</li> </ul> <h3>11 - Advanced Communication Skills</h3> <ul> <li>Understanding Precipitating Factors</li> <li>Establishing Common Ground</li> <li>Using ?I? Messages</li> </ul> <h3>12 - Wrapping Up</h3> <ul> <li>Words from the Wise</li> <li>Review of Parking Lot</li> <li>Lessons Learned</li> <li>Completion of Action Plans and Evaluations</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Communication Strategies training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Communication Strategies course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Meeting Skills

Presentation Skills

Communication Strategies

Are you tired of frustrating conversations where you can't get your point across properly to people? Do you revert to sending an email rather than picking up the phone? Does the thought of talking to a room full of people fill you with fear? Are you still feeling ‘on the spot’ and overwhelmed by the increasingly complex virtual environment you’re working and communicating in?
The good news is you're not on your own!
This is common amongst many professionals where communication is critical to success.
How would it feel to join or walk into a meeting with the confidence of knowing you can engage everyone immediately? What if you could identify simple ways to adapt your style to communicate more effectively with different people's behaviours? What if this meant better relationships, more collaboration, happier customers and better business?
All you need to know to transform your communication skills can be gained at this engaging and interactive workshop event.

The Hub Events

Attending this programme will give you the knowledge and skills to transform your communication skills immediately, having learnt:

The pros and cons of different communication channels and when best to use them
The power of communicating through words, sound and body language
Why people behave and communicate differently and how to recognise and adapt to their style
What someone's natural behavioural style means when it comes to making decisions
How to increase sales through better and more personalised communication
How to engage better with audiences of all sizes when presenting

How to Communicate with Impact 

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					<div><p><span>Communication is key, especially when working in a team or collaborative environment.</span></p><p><span>The</span><b> Courageous Communication Strategies Course</b><span> explores the key to successful collaboration and team discussions, ideal for line managers and project leaders. You will learn the secret to effective collaboration in groups, how to facilitate team discussion, and foster more engaging interactions, to develop high-quality working relationships.</span></p><p><span>This course will also develop your communication and leadership skills, exploring effective techniques and strategies for leading by example and offering solutions for hard to discuss problems. On completion, you will be able to create a positive collaborative environment in the workplace, and enable productive and engaging team discussions to achieve shared organisational goals.</span></p></div>
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					<div><p>This best selling <strong>Courageous Communication Strategies Course </strong>has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth <strong>Courageous Communication Strategies Course </strong>is suitable for anyone who wants to build their professional skill set and improve their expert knowledge.</p><p>The <strong>Courageous Communication Strategies Course </strong>is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The <strong>Courageous Communication Strategies Course </strong>is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn.</p><p>After successfully completing the<strong> Courageous Communication Strategies Course</strong>, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the <strong>Courageous Communication Strategies Course </strong>will help you stand out from the crowd. You can also validate your certification on our website.</p><p>We know that you are busy and that time is precious, so we have designed the <strong>Courageous Communication Strategies Course </strong>to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. </p><p>Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.</p></div>
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Course Cloud

Courageous Communication Strategies Course

Are you a parent or carer who wants to better understand autism and how it affects your child? 🌟
Join us for a one-hour Introduction to Autism designed specifically for parents and carers, where we’ll dive into the essentials of autism, providing you with the knowledge and tools you need to support your child’s unique journey.💛
What You’ll Learn:
In this engaging and informative session, you will:
Gain a Clear Understanding of Autism 🌱
Learn what autism is, including key characteristics and how it presents in different individuals. We’ll explore the autism spectrum, helping you understand the diverse ways it can present and why no two autistic individuals are exactly alike.
Discover How Autism Affects Your Child 🧠
Understand how autism impacts communication, sensory processing, social interactions, and behaviour. We’ll discuss common challenges and strengths, equipping you with insights to better navigate everyday situations.
Explore Practical Strategies for Support 🛠️
Get practical tips on how to create a supportive environment at home and in social settings. We’ll cover techniques to enhance communication, manage sensory sensitivities, and promote positive interactions, ensuring your child feels understood and valued.
Build Connection with Your Child 💞
Learn how to connect with your child on a deeper level by understanding their world. We’ll discuss the importance of empathy, patience, and adaptability in fostering a loving and supportive relationship.
Who Should Attend:
Parents and carers of newly diagnosed children
Family members looking to understand autism better
Anyone who cares for or works with an autistic child
Why This Webinar is for You:
Autism is a complex and diverse condition, and navigating it as a parent or carer can be overwhelming. This one-hour session is designed to give you a solid foundation of understanding, practical tools, and the confidence to support your child’s development in a way that celebrates their unique strengths. 🌟
Join us and empower yourself with the knowledge you need to make a positive impact on your child’s life. Whether you’re just starting your journey or looking to deepen your understanding, this webinar is the perfect first step.

AUsomeMums

Understanding Autism: Insights for Parent Carers

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	<blockquote><p>Are you still not confident with your communication skills? Do you feel that you still lack the proper communication skills? Do you want to learn more about cooking? Worry no more! This course is designed these needs!</p></blockquote>
<h3><b>Description: </b></h3>
<p><span>Welcome to the Communication Strategies workshop. For the majority of consistently, we are imparting to and with others. Regardless of whether it's the discourse you convey in the meeting room, the level of consideration you give your companion when they are conversing with you, or the look that you provide for the feline, everything implies something. This workshop will enable members to comprehend the diverse techniques for communication and how to benefit as much as possible from each of them. </span></p>
<p><span>Most of the in life is open; nonetheless, communication is significantly more complex than it appears. We should take a looker at the absolute most regular boundaries and how to decrease their effect on communication.<br />
</span></p>
<h3><b>Who is the course for?</b></h3>
<ul>
<li><span>Professionals who work in the communications industry or part of the communications department. Furthermore, it will help the top executive execute and command their subordinates to function well. This will also be helpful to those people who are struggling with communication and expressing their thoughts into actions.</span></li>
<li><span>People who are interested in learning more about communication.</span></li>
</ul>
<h3><b>Entry Requirement:</b></h3>
<ul>
<li><span>This course is available to all learners, of all academic backgrounds. </span></li>
<li><span>Learners should be aged 16 or over to undertake the qualification.</span></li>
<li><span>Good understanding of English language, numeracy and ICT are required to attend this course.</span></li>
</ul>
<h3><strong>Assessment:</strong></h3>
<ul>
<li>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</li>
<li>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</li>
</ul>
<h3><strong>Certification:</strong></h3>
<ul>
<li>After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.</li>
<li>PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days.</li>
</ul>
<h3><strong>Why choose us?</strong></h3>
<ul>
<li>Affordable, engaging &amp; high-quality e-learning study materials;</li>
<li>Tutorial videos/materials from the industry leading experts;</li>
<li>Study in a user-friendly, advanced online learning platform;</li>
<li>Efficient exam systems for the assessment and instant result;</li>
<li>The UK &amp; internationally recognized accredited qualification;</li>
<li>Access to course content on mobile, tablet or desktop from anywhere anytime;</li>
<li>The benefit of career advancement opportunities;</li>
<li>24/7 student support via email.</li>
</ul>
<h3><b>Career Path:</b></h3>
<p><span>This Communication Strategies Course is a useful qualification to possess, and would be beneficial for the following careers:</span></p>
<ul>
<li><span>Account Manager</span></li>
<li><span>Business Development</span></li>
<li><span>Communication Department Head</span></li>
<li><span>Executive Producers</span></li>
<li><span>Facilitators</span></li>
<li><span>Group Account Director</span></li>
<li><span>Leaders</span></li>
<li><span>Marketing Manager</span></li>
<li><span>Public Relations Officer</span></li>
<li><span>Social Media Specialist</span></li>
<li><span>Strategist.</span></li>
</ul>
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					<td colspan="4">Communication Strategies</td>
				</tr>
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					<td><i></i></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
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					<td><i></i></td>
					<td>Module Two - The Big Picture</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
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					<td><i></i></td>
					<td>Module Three - Understanding Communication Barriers</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
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					<td><i></i></td>
					<td>Module Four - Paraverbal Communication Skills</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Five - Non-Verbal Communication</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Six - Speaking Like a STAR</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Seven - Listening Skills</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eight - Asking Good Questions</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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								<tr>
					<td><i></i></td>
					<td>Module Nine - Appreciative Inquiry</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Ten - Mastering the Art of Conversation</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td><i></i></td>
					<td>Module Eleven - Advanced Communication Skills</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td><i></i></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
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					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

John Academy

Business Communication

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			<h4>Overview</h4>		</div>
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							<p><span>By enroling in Courageous Communication Strategies for Lead, you can kickstart your vibrant career and strengthen your profound knowledge. You can learn everything you need to know about the topic.</span></p><p><span>The Courageous Communication Strategies for Lead course includes all of the most recent information to keep you abreast of the employment market and prepare you for your future. The curriculum for this excellent Courageous Communication Strategies for Lead course includes modules at all skill levels, from beginner to expert. You will have the productivity necessary to succeed in your organisation once you have completed our Courageous Communication Strategies for Lead Program.</span></p><p><span>So enrol in our Courageous Communication Strategies for Lead course right away if you're keen to envision yourself in a rewarding career.</span></p>						</div>
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			<h4>Description</h4>		</div>
				</div>
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							<p><span>Enroling in this Courageous Communication Strategies for Lead course can improve your Courageous Communication Strategies for Lead perspective, regardless of your skill levels in the Courageous Communication Strategies for Lead topics you want to master. If you're already a Courageous Communication Strategies for Lead expert, this peek under the hood will provide you with suggestions for accelerating your learning, including advanced Courageous Communication Strategies for Lead insights that will help you make the most of your time. This Courageous Communication Strategies for Lead course will act as a guide for you if you've ever wished to excel at Courageous Communication Strategies for Lead.</span></p>						</div>
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			<h4>Why Choose Us?</h4>		</div>
				</div>
				</div>
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							<li>
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										<span>This course is accredited by the CPD Quality Standards.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Lifetime access to the whole collection of the learning materials.</span>
									</li>
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											<span>
													</span>
										<span>Online test with immediate results.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Enroling in the course has no additional cost.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You can study and complete the course at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study for the course using any internet-connected device, such as a computer, tablet, or mobile device.</span>
									</li>
						</ul>
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			<h4>Certificate of Achievement</h4>		</div>
				</div>
				</div>
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				<div>
							<p>Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99.</p>						</div>
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			<h4>Who Is This Course For?</h4>		</div>
				</div>
				</div>
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							<p><span>This Courageous Communication Strategies for Lead course is a great place to start if you're looking to start a new career in Courageous Communication Strategies for Lead field. This training is for anyone interested in gaining in-demand Courageous Communication Strategies for Lead proficiency to help launch a career or their business aptitude. </span></p>						</div>
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			<h4>Requirements</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<p><span>The Courageous Communication Strategies for Lead course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Courageous Communication Strategies for Lead, without any fuss.</span></p>						</div>
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			<h4>Career Path</h4>		</div>
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							<p><span>This Courageous Communication Strategies for Lead training will assist you develop your Courageous Communication Strategies for Lead ability, establish a personal brand, and present a portfolio of relevant talents. It will help you articulate a  Courageous Communication Strategies for Lead professional story and personalise your path to a new career. Furthermore, developing this Courageous Communication Strategies for Lead skillset can lead to numerous opportunities for high-paying jobs in a variety of fields.</span></p>						</div>
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			<h4>Order Your Certificate</h4>		</div>
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							<div><div><div><div id="1693981461.590199"><div><div><div><div><div><div><div><div><div><div><div>To order CPD Quality Standard Certificate, we kindly invite you to visit the following link:</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>						</div>
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				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table>				<tbody><tr>
					<td colspan="4">Courageous Communication Strategies for Lead</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 1: Overview &amp; Welcome</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 2: Getting the Most out of This Class</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 3: Moving from Control to Collaboration</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
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					<td>Module 4: The 80|20 Ratio of Facilitating Team Discussion</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
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					<td><i></i></td>
					<td>Module 5: Leadership Roles to Balance Team Discussions</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
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								<tr>
					<td><i></i></td>
					<td>Module 6: The Secret to Effective Collaboration in Groups</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
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					<td>Module 7: Balancing Top-Down &amp; Bottom-Up Communication</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
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					<td>Module 8: Using One-On-One Meetings for Upward Feedback</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
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					<td>Module 9: Using Super Simple Surveys to Gather Intel</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
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					<td>Module 10: Using Supervisors' Opinion Reports</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
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					<td>Module 11: Moving from Secrecy to Transparency</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
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					<td>Module 12: Using Stories to Communicate Transparently</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
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					<td>Module 13: Offering Solutions for Hard to Discuss Problems</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
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					<td>Module 14: How to Apologize &amp; Lead by Example</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
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					<td>Module 15: Moving from Impersonal to Engaging Interactions</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
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					<td><i></i></td>
					<td>Module 16: Creating a Larger In-Group around You</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
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					<td>Module 17: Forming High-Quality Relationships</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
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					<td>Module 18: Sparking More Engaging Interactions</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
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					<td>Module 19: Pulling it All Together</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
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					<td>Module 20: Closing Message</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
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					<td colspan="4">Assignment</td>
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					<td><i></i></td>
					<td>Assignment - Courageous Communication Strategies for Lead</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Order Your Certificate</td>
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					<td><i></i></td>
					<td>Order Your Certificate</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
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				</tbody></table></div>

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