Name: Customer Complaint Handler- CPD Certified
Price: 12 GBP
Availability: InStock

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			<p>Be an excellent manager and master the skills of management through the    Management Skills for New Managers course.</p>
<p>The course is designed for the new managers who want to upgrade their management skills. You will learn how to engage and motivate the employees for finding the maximum output from them. The course shows you the strategies for creating high engagement and empowerment. Next, the course guides you to know  'lean management' problem-solving and process improvement. Then, the course teaches you how to lead teams efficiently. Instead of these, you will also learn to solve conflict resolution and workplace bullying.</p>
<p>In short, the course covers all the essential skills a new manager need to know for handling and managing the office efficiently.</p>
<h3><strong>Requirements</strong></h3>
<div>
<ul>
<li>There are no requirements for this course other than the desire to become a highly successful manager.</li>
</ul>
</div>
<h3><strong>What Will I Learn?</strong></h3>
<ul>
<li><span>Motivate your employees and create high engagement and empowerment.</span></li>
<li>Provide specific job training for your team members.</li>
<li>Lead teams to become high performing teams engaged in continuous improvement.</li>
<li><span>Understand and develop 'lean management' problem-solving and process improvement.</span></li>
<li><span>Resolve conflicts with others and among team members.</span></li>
</ul>
<div>
<h3><strong>Who is the target audience?</strong></h3>
<ul>
<li>New managers or recently promoted managers who want to learn the basic skills of managing people, leading teams and improving work processes.</li>
<li>Any manager wanting to improve their people management skills.</li>
</ul>
</div><table>				<tbody><tr>
					<td colspan="4">Introduction to the Essential Skills</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Self-Assessments</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Mind of the Lean Leader</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Values &amp; Culture</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Worthy Values</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Responsibilities: Communication, Boundaries and Delegation</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Horizontal Communication</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Vertical Communication</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Delegation</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Boundaries</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Developing Employee Skills</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Basic Skill Trainings</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Skill Building Example</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Motivating Your Team Members</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Power of Purpose</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Life Cycles and Motivation</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Situational Motivatoin</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Situational Motivatoin Stimulus Control</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Intrinsic Motivation</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Coaching and Communication Skills</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Manager as Coach</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Intro to Coaching Skills</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Body Language</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Rephrasing</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Empathy</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Acknowledging</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Silence</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Brainstorming together</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Difficult Conversations - Giving and Receiving Feedback</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Giving Feedback</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Receiving Feedback</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Discipline - Justice, Discipline and Self-Control</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Discipline and Justice</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Discipline Process</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Solving behavior problems</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Standard Work</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Leader Standard Work</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Team Formation and Organization</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Team Roles</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Team Structure</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Defining Terms</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Stages of Team Development</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Agenda</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Team Facilitation &amp; Decision Making</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Team Facilitation Why</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Facilitation Skills 1</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Facilitation 2</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Enron &amp; The Abilene Paradox</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Decision Styles</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Consensus Reaching</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Conflict Resolution</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Conflict Resolution Principles</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Conflict Resolution Model</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Dialogue Introduction</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Dialogue Behavior</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Keeping Score and Goal Setting</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Developing Your Team Members</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Scorecards</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Targets &amp; Objectives 1</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Targets &amp; Objectives 2</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Problem Solving Process Improvement</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Attitudes of Problem Solving</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Root Cause</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>PDCA Problem</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>A3 Problem Solving</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Skill of Brainstorming</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Improving Your Work Process</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Processes and Capabilities</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Requirements</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Process Definition</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Work Process Maps</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Waste</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Management Waste</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Variance Analysis</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Resources </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Resources - Management Skills for New Managers</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

iStudy UK

Meeting Skills

Leadership Skills

People Management

Lean Management

Manager Training

Management Skills

Management Skills for New Managers

General Admission

<p>In today's fast-paced world, a <strong>Diploma in Quality Management</strong> is indispensable for professionals seeking to excel in various industries. With an emphasis on ensuring product and service excellence, this course equips individuals with the skills to uphold and enhance quality standards across organizations. In an era where customer satisfaction is paramount, businesses prioritize Quality Management to distinguish themselves in competitive markets.</p><p>The increasing demand for quality assurance professionals is evident in the UK, with <strong>job opportunities experiencing a notable surge of 25% in recent years</strong>. Graduates can anticipate an <strong>average annual salary of £35,000</strong>, reflecting the significance of their expertise. Moreover, the advantages of pursuing this course extend beyond job prospects, as <strong>industries witness a steady growth of 20% in Quality Management-related roles</strong>.</p><p><strong>Key Features:</strong></p><ul><li>CPD Accredited Diploma in Quality Management Course</li><li>Instant 2 PDF certificate</li><li>Fully online, interactive Diploma in Quality Management Course with audio voiceover</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p>Our comprehensive curriculum covers everything from Total Quality Management to Six Sigma methodologies and Health and Safety regulations, empowering you with the tools and techniques necessary to excel in this dynamic field. Join us and unlock a world of opportunities in Quality Management, where your expertise will be valued and rewarded.</p><p><strong>Course Curriculum :</strong></p><p><strong>Quality Assurance (QA) Management</strong></p><ul><li><strong>Module 01:</strong> Introduction to Quality Management</li><li><strong>Module 02:</strong> Total Quality Management</li><li><strong>Module 03:</strong> Quality Measurement and Improvement</li><li><strong>Module 04:</strong> Quality Control</li><li><strong>Module 05:</strong> Understanding Customer Expectations and Needs</li><li><strong>Module 06:</strong> Six Sigma</li><li><strong>Module 07:</strong> Supply Chain Management</li><li><strong>Module 08:</strong> Quality Audits<strong><br /></strong></li></ul><p><strong>Quality &amp; Safety Manager</strong></p><ul><li><strong>Module 01:</strong> Introduction to Quality Management</li><li><strong>Module 02:</strong> Total Quality Management</li><li><strong>Module 03: </strong>Quality Measurement and Improvement</li><li><strong>Module 04:</strong> Quality Control</li><li><strong>Module 05:</strong> Health and Safety at Work and the Laws</li><li><strong>Module 06:</strong> Managing for Health and Safety</li><li><strong>Module 07:</strong> Risk Assessment and Common Risks</li><li><strong>Module 08</strong>: Workplace Health, Safety and Welfare</li><li><strong>Module 09:</strong> Accidents and Ill Health at Work</li><li><strong>Module 10:</strong> Electrical, Fire and Gas Safety</li><li><strong>Module 11:</strong> Safety in Different Work Settings<strong><br /></strong></li></ul><p><strong>Quality Tools and Problem Solving Methods</strong></p><ul><li><strong>Module 01: </strong>Introduction</li><li><strong>Module 02: </strong>The 7 basic quality tools</li><li><strong>Module 03: </strong>Tool 01 : The Checksheet</li><li><strong>Module 04: </strong>Tool 02 : The Brainstorming</li><li><strong>Module 05: </strong>Tool 03 : The Cause &amp; Effect diagram</li><li><strong>Module 06: </strong>Tool 04:The Histogram</li><li><strong>Module 07:</strong>Tool 05:The Pareto diagram</li><li><strong>Module 08: </strong>Tool 06-A:The Control chart</li><li><strong>Module 09: </strong>Tool 06-B:The Scatter plot</li><li><strong>Module 10: </strong>Tool 07 : Flowchart /Process Mapping</li><li><strong>Module 11: </strong>The Problem Solving Process</li><li><strong>Module 12: </strong>Method 01: The A3</li><li><strong>Module 13: </strong>Method 02:The 8D</li><li><strong>Module 14: </strong>Method 03-A:The PDCA</li><li><strong>Module 15: </strong>Method 03-B:The 5 why</li><li><strong>Module 16: </strong>Method 04: Six Sigma</li><li><strong>Module 17: </strong>Method 05: The Shainin Methodology</li><li><strong>Module 18: </strong>Problem Solving methods</li><li><strong>Module 19: </strong>Tool 01:The FMEA</li><li><strong>Module 20: </strong>Tool 02:The Control Plan</li><li><strong>Module 21: </strong>Conclusion<strong><br /></strong></li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Understand Total Quality Management principles.</li><li>Apply quality measurement techniques effectively.</li><li>Implement risk assessment and mitigation strategies proficiently.</li><li>Utilize various problem-solving methodologies in real-world scenarios.</li><li>Demonstrate competency in Quality Control and Safety Management.</li><li>Employ quality tools for process improvement and efficiency.</li></ul><p><strong>Accreditation</strong></p><p>All of our courses are fully accredited, including this Diploma in Quality Management Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Diploma in Quality Management Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Diploma in Quality Management Course certification has no expiry dates, although we do recommend that you renew them every 12 months.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        30 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Diploma in Quality Management Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Diploma in Quality Management Course is ideal for: </p><ul><li>Individuals aspiring to pursue careers in Quality Assurance and Safety Management.</li><li>Professionals seeking to enhance their skills in Quality Control and Risk Assessment.</li><li>Graduates looking to enter industries where Quality Management is paramount.</li><li>Anyone interested in understanding customer needs and exceeding expectations.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Learners do not require any prior qualifications to enrol on this Diploma in Quality Management Course. You just need to have an interest in Quality Management.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this Diploma in Quality Management Course you will have variety of careers to choose from. The following job sectors of Quality Management are:</p><ul><li>Quality Assurance Manager - £35K to £50K/year</li><li>Quality Control Inspector - £20K to £30K/year</li><li>Health and Safety Officer - £25K to £40K/year</li><li>Process Improvement Specialist - £30K to £45K/year</li><li>Supply Chain Quality Analyst - £28K to £38K/year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.<br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

Training Express

Diploma In Quality Management Course

<h2>Maximize your ROI with Value Stream Mapping</h2>
<p>How can we provide greater value to our customers while eliminating delays, improving quality and reducing cost?</p>
<p>Customers seek to pay for products and services that meet their needs and using Value Stream Mapping, a company can identify which activities deliver true value to the customer, and continuously optimize these activities.</p>
<p>Embracing Value Stream Mapping brings value to the forefront of every decision a team makes, and well-defined value streams keep the entire team focused on the ROI throughout the delivery lifecycle.</p>
<p>Do you know what is the value-added time of your processes? Understanding your processes efficiency can help you increase ROI and accelerate time to market.</p>
<p>In this session, we will look at best practices, examples and tools to implement and profit from Value Stream Mapping.</p>
<p>This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs.</p>
<p>Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies.</p>
<p>Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.</p><p>Takeaways:</p>
<ul>
<li>Explore the difference between pursuing agile and leveraging agility for business problem solving</li>
<li>Leverage lean-agile thinking and practices to deliver tangible, sustainable value in 90 days</li>
<li>Expand organizational fluency for problem-solving so that we can more effectively address current as well as emerging challenges</li>
</ul>

IIL Europe Ltd

Maximize your ROI with Value Stream Mapping

***Flash Sale || 30 in 1 " Digital Marketing Diploma: Content Management, SEO, & Social Media" CPD Accredited Bundle | Free PDF & Transcript Certificate | Lifetime Access and much more***
The UK job market for Digital Marketing Professionals is dynamic and growing. High demand for skills in SEO, social media, and content marketing drives competitive compensation with a salary range of £30,000-£80,000. The rise of remote work options has also broadened opportunities across the country.
Are you ready to become a master of Digital Marketing, SEO, or Social Media? Our Digital Marketing Diploma bundle is designed to equip learners with the essential skills and knowledge needed to excel in the dynamic field. Whether you're a digital marketing professional looking to enhance your skills or an aspiring marketer eager to dive into the world of online advertising, this comprehensive Digital Marketing Diploma bundle will empower you to navigate the ever-evolving digital landscape with confidence and expertise.
What will you learn in this Digital Marketing Diploma? How can you leverage the power of SEO, and social media to drive targeted traffic, boost online visibility, and engage with your target audience effectively? Join us as we delve into the fundamental principles and techniques that will enable you to develop compelling marketing campaigns aligned with your business goals.
Throughout the Digital Marketing Diploma bundle, you will explore various topics such as market research, competitor analysis, keyword research, paid advertising campaigns, social media management, and analytics. Gain the necessary skills to optimise websites for search engines, harness the potential of social media platforms, and measure the success of your marketing efforts through data analysis.
In this Digital Marketing Diploma, you will delve into the art of defining your business and identifying your target audience. Learn how to craft a compelling brand identity that resonates with your customers and sets you apart from the competition. Discover the intricacies of website design and optimisation, ensuring that your online presence not only attracts visitors but also converts them into loyal customers.
This Digital Marketing Diploma: Content Management, SEO, & Social Media Bundle Consists of the Following Courses:
➽ Course 01: Digital Marketing Diploma [Level 3]
➽ Course 02: Digital Marketing – Business Tips
➽ Course 03: Digital Marketing Strategies for Business Owners
➽ Course 04: Digital Marketing and SEO
➽ Course 05: Social Media Marketing for Your Business
➽ Course 06: Professional Marketing and Advertising Complete Online Course
➽ Course 07: Affiliate Marketing Diploma
➽ Course 08: Keyword Research Course
➽ Course 09: SEO – Search Engine Optimisation
➽ Course 10: Content Management
➽ Course 11: Ecommerce PPC Ads for Businesses Course
➽ Course 12: Content Creation & Content Marketing
➽ Course 13: Instagram Marketing Training [Level 3]
➽ Course 14: TikTok Marketing – For Business
➽ Course 15: LinkedIn Marketing & Sales Lead Generation Blueprint
➽ Course 16: Ecommerce Management [Level 3]
➽ Course 17: Retargeting Ads Guide – How Retargeting Works
➽ Course 18: Advanced Google Ads / AdWords Training
➽ Course 19: Learn HTML for SEO and Carousel in Google
➽ Course 20: SEO Masterclass
➽ Course 21: Graphic Design with Canva
➽ Course 22: YouTube Marketing Strategy
➽ Course 23: Time Management Training
➽ Course 24: Self Confidence & Self Esteem Training
➽ Course 25: Decision Making in High Stress
➽ Course 26: Critical Thinking & Problem Solving
➽ Course 27: Creative Thinking and Innovation
Additionally, you will be given access to the following Career-Focused Courses:
➽ Course 01: Career Development Training
➽ Course 02: CV Writing and Interview Tricks
➽ Course 03: Perfect LinkedIn Profile Creation Training
In this masterfully formulated Digital Marketing diploma bundle, you will get the easy-to-digest modules and learning materials which will allow you to stand out in your future career. Not only that, the pertaining skills that you will gather after completing this Digital Marketing Mega Bundle course will add value to your resume.
Furthermore, this immersive Digital Marketing Mega bundle will give you up-to-date knowledge through the step-by-step topics to boost your confidence and strength.
Certificates
Digital Certificate
This bundle comes with a free CPD Accredited PDF Copy certificate+ Transcript (according to the Learner's Choice). For additional courses, it costs £14.99 per copy.
Hard Copy Certificate
Get CPD Accredited Hard Copy certificate for £19.99 per copy. The delivery fee for the Hard Copy certificate, however, is free for UK residents, whereas it costs £10 for international students as delivery charge.
Description
Key Features of this Digital Marketing Diploma Programme
Accredited by CPD & CiQ
Get additional Gift - 30 PDF & 1 Hardcopy Certificates
Worldwide accessibility to learning Digital Marketing courses
This Digital Marketing Bundle is an entirely online, interactive lesson with voiceover audio
Complete Lifetime access to the Digital Marketing bundle materials
24/7 Learner Support
Learning Outcomes of Digital Marketing Diploma:
Understand the fundamental principles and strategies of digital marketing.
Develop proficiency in utilizing various digital marketing channels such as social media, email, and search engines.
Analyze data effectively to optimize digital marketing campaigns and enhance ROI.
Create engaging content tailored to diverse target audiences and platforms.
Implement SEO techniques to improve online visibility and organic traffic.
Master the art of paid advertising, including PPC campaigns and display ads.
Cultivate strategic thinking and adaptability to thrive in the ever-evolving digital landscape.
Here is the Course Curriculum for the Title Course in this Digital Marketing Bundle:
➽ Course 01: Digital Marketing Diploma Level 3
Introduction
Define Your Business & Target Audience
Brand Identity
Websites
Email Marketing
Copywriting, Blogging & SEO
YouTube
Video Marketing
Facebook Groups
Facebook Pages
Facebook Ads
Facebook For Local Business
Google AdWords
Twitter
Instagram
Pinterest
LinkedIn
Periscope
Social Media Live Streaming
Podcasting
Quora
Google Analytics
Google Plus
Conclusion
----------and 29 more Courses----------
Who is this course for?
Anyone from any background can enrol in the Digital Marketing Diploma Programme.
Marketing professionals seeking to enhance their digital skills.
Entrepreneurs looking to promote their businesses online.
Recent graduates aiming for a career in Digital Marketing.
Small business owners wanting to manage their own Digital Marketing.
Anyone interested in learning the fundamentals of Digital Marketing.
Requirements
Since no prior knowledge or experience is required for this Digital Marketing Diploma bundle.
Take your time to finish this Digital Marketing diploma; there is no deadline for the bundle.
Career path
Unlock diverse career opportunities with our Digital Marketing Diploma Bundle. Explore these lucrative paths:
Digital Marketing Specialist: £25,000 - £40,000
Social Media Manager: £20,000 - £35,000
SEO Specialist: £22,000 - £35,000
Content Marketing Manager: £25,000 - £45,000
Email Marketing Specialist: £20,000 - £35,000
PPC Specialist: £25,000 - £40,000

Skill Up

Content Marketing

Digital Marketing

Social Media Marketing

Flash Discount: 70% OFF| CPD Certified| 30-in-1 Exclusive Bundle| Free PDF & T RANSCRIPT Certificates| Lifetime Access


Level 3 Digital Marketing Diploma: Content Management, SEO, & Social Media - CPD Certified


<p>Get ready for an exceptional online learning experience with the <strong>Massage Therapy: Reflexology, Aromatherapy &amp; Acupressure</strong> bundle! This carefully curated collection of <strong>20 premium courses </strong>is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations.</p><p>The Massage Therapy: Reflexology, Aromatherapy &amp; Acupressure is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the<strong> Massage Therapy </strong>package has something for everyone.</p><p>As part of the Massage Therapy: Reflexology, Aromatherapy &amp; Acupressure package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Massage Therapy bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth!</p><p><strong>This Bundle Comprises the Following CPD Accredited Courses:</strong></p><ul><li><strong>Course 1: </strong>Massage Therapist - A Successful Business</li><li><strong>Course 2: </strong>Deep Tissue Massage Therapy</li><li><strong>Course 3: </strong>Advanced Reflexology</li><li><strong>Course 4: </strong>Thai Foot Reflexology</li><li><strong>Course 5: </strong>Aromatherapy Acupressure - Pain Relief</li><li><strong>Course 6: </strong>Aromatherapy - Use of Essential Oils</li><li><strong>Course 7: </strong>Lymphatic Drainage Massage Therapy</li><li><strong>Course 8: </strong>Physiotherapy</li><li><strong>Course 9: </strong>Shiatsu massage for beginners</li><li><strong>Course 10: </strong>Thai Massage Therapy for Pain Management - Online Diploma</li><li><strong>Course 11: </strong>Chair massage course</li><li><strong>Course 12: </strong>Clinical cupping therapy course</li><li><strong>Course 13: </strong>Hot Stones Massage Course</li><li><strong>Course 14: </strong>Lomi Lomi massage</li><li><strong>Course 15: </strong>Training on Professional Massage or Bodywork Business</li><li><strong>Course 16: </strong>Career Development Plan Fundamentals</li><li><strong>Course 17: </strong>CV Writing and Job Searching</li><li><strong>Course 18: </strong>Learn to Level Up Your Leadership</li><li><strong>Course 19: </strong>Networking Skills for Personal Success</li><li><strong>Course 20: </strong>Ace Your Presentations: Public Speaking Masterclass</li></ul><p><strong>Learning Outcome:</strong></p><ul><li>Gain comprehensive insights into multiple fields.</li><li>Foster critical thinking and problem-solving skills across various disciplines.</li><li>Understand industry trends and best practices through the<strong> Massage Therapy</strong> Bundle.</li><li>Develop practical skills applicable to real-world situations.</li><li>Enhance personal and professional growth with the<strong> Massage Therapy </strong>Bundle<strong>.</strong></li><li>Build a strong knowledge base in your chosen course via the <strong>Massage Therapy </strong>Bundle.</li><li>Benefit from the flexibility and convenience of online learning.</li></ul><p>Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development.</p><p>Embrace the future of learning with Massage Therapy: Reflexology, Aromatherapy &amp; Acupressure, a rich anthology of 15 diverse courses. Each course in this bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. This Massage Therapy: Reflexology, Aromatherapy &amp; Acupressure bundle will take you on a unique and enriching educational journey.</p><p>The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Massage Therapy: Reflexology, Aromatherapy &amp; Acupressure bundle offers you the flexibility and convenience to learn at your own pace. Make the Massage Therapy package your trusted companion in your lifelong learning journey.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        200 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The <strong>Massage Therapy: Reflexology, Aromatherapy &amp; Acupressure</strong> bundle is perfect for:</p><ul><li>Lifelong learners looking to expand their knowledge and skills.</li><li>Professionals seeking to enhance their career with CPD certification.</li><li>Individuals wanting to explore new fields and disciplines.</li><li>Anyone who values flexible, self-paced learning from the comfort of home.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Without any formal requirements, you can delightfully enrol in this bundle.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Unleash your potential with <strong>Massage Therapy: Reflexology, Aromatherapy &amp; Acupressure </strong>bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. </p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

NextGen Learning

Massage Therapy

Complementary Therapy

Centre for Counselling & Psychotherapy Training (CCPT)

Professional Skills Course (PSC)

Beauty Therapist

Trainers Course

Massage Therapy: Reflexology, Aromatherapy & Acupressure

<p>Get ready for an exceptional online learning experience with the <strong>Business Law, Commercial Law &amp; GDPR for Paralegal &amp; Business Owners</strong> bundle! This carefully curated collection of 20 premium courses is designed to cater to various interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your aspirations.</p><p><strong>Business Law, Commercial Law &amp; GDPR for Paralegal &amp; Business Owners</strong> is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the<strong> Business Law, Commercial Law &amp; GDPR for Paralegal &amp; Business Owners </strong>package has something for everyone.</p><p>As part of this package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the <strong>Business Law, Commercial Law &amp; GDPR for Paralegal &amp; Business Owners</strong> bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth!</p><p><strong>This Bundle Comprises the Following CPD Accredited Courses:</strong></p><ol><li><strong>Business Law: Applied Fundamentals<br /></strong></li><li><strong>Business Management</strong></li><li><strong>Commercial Law</strong></li><li><strong>Fashion Law Online Course</strong></li><li><strong>Paralegal Training</strong></li><li><strong>Legal Secretary and Office Skills Diploma</strong></li><li><strong>Property Law and Taxation for Accountants and Lawyers<br /></strong></li><li><strong>International Law <br /></strong></li><li><strong>Laws of Attraction Masterclass</strong></li><li><strong>Environmental Law</strong></li><li><strong>UK Employment Law<br /></strong></li><li><strong>GDPR<br /></strong></li><li><strong>Cyber Law Online Course</strong><strong><br /></strong></li><li><strong>Aviation Law Training<br /></strong></li><li><strong>Wills and Probate Law - Level 3</strong></li><li><strong>Career Development Plan Fundamentals<br /></strong></li><li><strong>CV Writing and Job Searching<br /></strong></li><li><strong>Learn to Level Up Your Leadership<br /></strong></li><li><strong>Networking Skills for Personal Success<br /></strong></li><li><strong>Ace Your Presentations: Public Speaking Masterclass</strong></li></ol><p><strong>Learning Outcome:</strong></p><ul><li>Gain comprehensive insights into multiple fields.</li><li>Foster critical thinking and problem-solving skills across various disciplines.</li><li>Understand industry trends and best practices through this bundle.</li><li>Develop practical skills applicable to real-world situations.</li><li>Enhance personal and professional growth with this bundle.</li><li>Benefit from the flexibility and convenience of online learning.</li><li>With this package, validate your learning with a CPD certificate.</li></ul><p>Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development.</p><p>Embrace the future of learning with the <strong>Business Law, Commercial Law &amp; GDPR for Paralegal &amp; Business Owners</strong>, a rich anthology of 20 diverse courses. Each courses in thisbundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. This bundle will take you on a unique and enriching educational journey.</p><p>The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, this bundle offers you the flexibility and convenience to learn at your own pace. Make the <strong>Business Law, Commercial Law &amp; GDPR for Paralegal &amp; Business Owners</strong> package your trusted companion in your lifelong learning journey.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        210 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This bundle is perfect for:</p><ul><li>Lifelong learners looking to expand their knowledge and skills.</li><li>Professionals seeking to enhance their career with CPD certification.</li><li>Individuals wanting to explore new fields and disciplines.</li><li>Anyone who values flexible, self-paced learning from the comfort of home.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Without any formal requirements, anyone can enrol in this bundle.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Unleash your potential with the <strong>Business Law, Commercial Law &amp; GDPR for Paralegal &amp; Business Owners </strong>bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with this bundle package.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate Of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate Of Completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>You will get a complimentary Hard Copy Certificate.</p></div>

                        </div>

Learning & Development

Legal Practice Course (LPC)

Master of Business Law (MBL)

Continuous Professional Development (CPD)

Graduate Diploma in Law (GDL)

Business Law, Commercial Law & GDPR for Paralegal & Business Owners

<div>
	<h3><strong>Description:</strong></h3>
<p><span>This Workplace Success Skills Course will help you to enhance your life tools in the office. It will give you the grounding you need in a range of skills that have been identified as being vital to workplace success. Here is what's on tap for you: Being a Team Player, Flexibility, Problem Solving, Resourcefulness, Feedback, Self-Confidence, Creative Thinking, and Emotional Intelligence.</span></p>
<p><span>This course looks to take you form where you are now to a new level of understanding for the key skills that will help to make you successful at work.</span></p>
<p><span>So, Join this course to learn to get success in your workplace.</span></p>
<h3><b>Learning Outcomes: </b></h3>
<ul>
<li>Know your own team member roles and responsibilities.</li>
<li>Understand ways to be an effective team member.</li>
<li>Know how it feels to experience change and know your level of change tolerance.</li>
<li>Understand ways to be flexible in times of change.</li>
<li>Know what a problem is and ways to approach problem solving.</li>
<li>Recognize the self-fulfilling prophecy and its relevance to their work.</li>
<li>Appreciate the variety of behaviors that characterize resourcefulness in the workplace.</li>
<li>Identify tips to giving and receiving feedback.</li>
<li>Realize the uses of feedback to increase their strengths as leaders in the workplace.</li>
</ul>
<h3><b>Assessment:</b></h3>
<ul>
<li><span>At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not.</span></li>
<li><span>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</span></li>
</ul>
<h3><b>Certification:</b></h3>
<ul>
<li><span>After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement.</span></li>
<li><span>Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.</span></li>
</ul>
<h3><b>Who is this Course for?</b></h3>
<p><b>Workplace Success Skills Course </b><span>is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.</span></p>
<p><span>As there is no experience and qualification required for this course, it is available for all students from any academic background.</span></p>
<h3><b>Requirements</b></h3>
<p><span>Our</span><b> Workplace Success Skills Course</b><span> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</span></p>
<h3><b>Career Path</b></h3>
<p><span>After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.</span></p>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Modules</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Course Overview</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Being a Team Player</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Flexibility</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Problem Solving</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Resourcefulness</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Feedback</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Self-Confidence</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Creative Thinking</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Emotional Intelligence</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Workplace Success Skills Course</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Workplace Success Skills Course</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Order Your Certificate and Transcript</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

John Academy

Office Skills & Productivity

Professional Skills

Workplace First Aid

Employability Skills

Workplace Success Skills Course

<div>
		<div>
				<div>
				<div>
					<div>
			<div>
						</div>
		</div>
				</div>
				</div>
				<div>
				<div>
			<h4>Overview</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<p><span>Do you want to avoid facing business challenges hindering growth and efficiency? Did you know that 70% of companies struggle with recurring problems impacting their success? The 'Learn to Identify and Solve Business Problems' course is here to change that narrative. This unique training is designed to equip professionals with the skills to identify and solve these pressing issues accurately. By crafting detailed problem and solution statements, you'll adopt a systematic approach to problem-solving, significantly improving operational efficiency and boosting profitability. Including a practical workshop, Learn to Identify and Solve Business Problems course is essential for those eager to make decisive impacts and propel their businesses to new heights.</span></p>						</div>
				</div>
				</div>
				</div>
		<div>
		<div>
				<div>
				<div>
					<div>
			<div>
						</div>
		</div>
				</div>
				</div>
				<div>
				<div>
			<h4>Description</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<p><span>'Learn to Identify and Solve Business Problems' begins with introducing the fundamental concepts of problem and solution statements, setting the stage for effective problem-solving strategies. Learn to Identify and Solve Business Problems course module outlines the steps to identifying core business challenges, emphasising crafting precise problem statements as a critical first step. As you progress, you will learn to develop solution statements that address the identified issues and are implementable.</span></p><p><span>The Learn to Identify and Solve Business Problems course transitions into a workshop, providing an experience where knowledge meets </span><b>helpful </b><span>application. Participants can work on real-life scenarios, applying the skills learned to create impactful problem and solution statements. This interactive module reinforces learning and ensures readiness to tackle business problems head-on.</span></p><p><span>By the end of the Learn to Identify and Solve Business Problems course, participants will be equipped with a systematic approach to identifying and resolving business challenges, enhancing their ability to contribute to their organisation's success. The skills acquired through this training are invaluable, fostering a culture of proactive problem-solving and continuous improvement within the workplace.</span></p><h5><strong>Learning Outcomes:</strong></h5><ul><li><span>Understand the nature of business problems and the importance of clear problem statements.</span></li><li><span>Learn to craft concise and effective problem statements that highlight core issues.</span></li><li><span>Develop the skills to create solution statements that are actionable and results-oriented.</span></li><li><span>Apply these concepts in a workshop setting for </span><span>applied</span><span> experience.</span></li><li><span>Enhance decision-making skills with a structured approach to solving business problems.</span></li><li><span>Gain the ability to impact your business positively by implementing strategic solutions.</span></li></ul><p><strong>Uplift your career by mastering CRM. Enrol in our 'Diploma in Customer Relationship Management (CRM)' course now and redefine your business's customer relationships.</strong></p>						</div>
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			<h4>Why Choose Us?</h4>		</div>
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					<ul>
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										<span>This course is accredited by the CPD Quality Standards.</span>
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										<span>Lifetime access to the whole collection of the learning materials.</span>
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										<span>Online test with immediate results.</span>
									</li>
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										<span>Enroling in the course has no additional cost.</span>
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										<span>You can study and complete the course at your own pace.</span>
									</li>
								<li>
											<span>
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										<span>Study for the course using any internet-connected device, such as a computer, tablet, or mobile device.</span>
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			<h4>Certificate of Achievement</h4>		</div>
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							<p>Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99.</p>						</div>
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			<h4>Who Is This Course For?</h4>		</div>
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										<span>Business owners are seeking to improve operational efficiency.</span>
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										<span>Managers and team leaders aim to enhance problem-solving skills.</span>
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										<span>Entrepreneurs looking for strategic approaches to business challenges.</span>
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										<span>Professionals are interested in advancing their decision-making capabilities.</span>
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										<span>Anyone aspiring to contribute more effectively to their organisation's success.</span>
									</li>
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											<span>
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										<span>Students and recent graduates preparing for a career in business management.</span>
									</li>
						</ul>
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			<h4>Requirements</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<p><span>The Learn to Identify and Solve Business Problems course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Learn to Identify and Solve Business Problems, without any fuss.</span></p>						</div>
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			<h4>Career Path</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<p><span>Upon successful completion of the Learn to Identify and Solve Business Problems course, you will be able to:</span></p>						</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Business Consultant</span>
									</li>
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											<span>
													</span>
										<span>Strategic Planner</span>
									</li>
								<li>
											<span>
													</span>
										<span>Operations Manager</span>
									</li>
								<li>
											<span>
													</span>
										<span>Project Manager</span>
									</li>
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											<span>
													</span>
										<span>Business Analyst</span>
									</li>
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											<span>
													</span>
										<span>Management Consultant</span>
									</li>
								<li>
											<span>
													</span>
										<span>Entrepreneur</span>
									</li>
						</ul>
				</div>
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			<h4>Order Your Certificate</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<div><div><div><div id="1693981461.590199"><div><div><div><div><div><div><div><div><div><div><div>To order CPD Quality Standard Certificate, we kindly invite you to visit the following link:</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>						</div>
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				</div> <div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table>				<tbody><tr>
					<td colspan="4">Introduction</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Find a Great Problem to Solve</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4">What Are Problem And Solution Statements</td>
				</tr>
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					<td><i></i></td>
					<td>Problem Statements</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Solution Statements</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Create Your Problem Statement</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Does Your Business Solve a Problem?</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Elements of a Problem Statement</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Testing Your Problem Statement</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Create Your Solution Statement</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Elements of a Solution Statement</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Common Mistakes</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Essential Ingredients of Problem and Solution Statements</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Workshop</td>
				</tr>
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					<td><i></i></td>
					<td>Workshop: Problem and Solution Statement in Action</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Order Your Certificate</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificate</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Learn to Identify and Solve Business Problems Course

<div>
					<div>
								<section>
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		</section>
							</div>
				</div>
			<h2><b>Course Description</b></h2>
<p><span>Enrich your diction making and critical thinking skills with the </span><b>Critical Thinking and Decision Making: Part 2 </b><span>course. Here, you will be introduced to the steps of critical thinking. You will acquire the skills to identify a critical thinker. From this course, you will grasp a handful of critical thinking strategies. This </span><b>Critical Thinking and Decision Making: Part 2 </b><span>course will show you the techniques of problem-solving through critical thinking. Within no time, you will attain the strategies to use critical thinking during decision-making. Enrol in this course and master the skills of critical thinking.</span></p>
<h2><b>Learning outcome</b><span> </span></h2>
<ul>
<li><span>Familiarise with the steps of critical thinking </span></li>
<li><span>Acquire the strategies of critical thinking </span></li>
<li><span>Learn how to solve your problems through critical thinking</span></li>
<li><span>Understand how to use critical thinking for taking the right decisions</span></li>
</ul>
<h2><span><b>How Much Critical Thinkers Earn</b><br />
</span></h2>
<ul>
<li><span>Senior - £39,000 - £50,000(Appx.)</span></li>
<li><span>Average - £32,000 - £38,000(Appx.)</span></li>
<li><span>Starting - £21,000 - £31,000</span>(Appx.)</li>
</ul>
<h2><b>Requirement</b></h2>
<p>Our<strong> Critical Thinking and Decision Making: Part 2</strong> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</p><table>				<tbody><tr>
					<td colspan="4">Critical Thinking and Decision Making: Part 2</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 01: Recognising a Critical Thinker</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 02: What Are the Critical Thinking Steps</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 03: Critical Thinking Strategies</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 04: Problem-Solving Through Critical Thinking</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 05: Decision Making with Critical Thinking</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Critical Thinking and Decision Making: Part 2</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

Creative Thinking

Computing Skills

Study Skills

Decision Making

Critical Thinking

Analytical Skills

Critical Thinking and Decision Making: Part 2

<p><strong><em>48-Hour Knowledge Knockdown! Prices Reduced Like Never Before!</em></strong></p><p>Unlock a world of opportunities in the <strong>UK's customer service industry</strong> with our comprehensive Customer Complaint Handler course. Master the art of exceptional customer service, communication strategies, and problem-solving techniques. Be prepared for rewarding job prospects as a skilled complaint handler.</p><p>Elevate your career - enroll today and start your journey towards success!</p><p><strong>Learning outcome of this Customer Complaint Handler- CPD Certified course:</strong></p><ul><li>Understand customer service principles and their significance.</li><li>Differentiate between good and average customer service.</li><li>Communicate effectively with customers using various strategies.</li><li>Maintain a positive attitude in customer interactions.</li><li>Identify and address customer needs with tailored solutions.</li><li>Handle in-person, electronic, and phone customer service professionally.</li><li>Develop problem-solving skills, active listening, and rapport-building techniques.</li></ul><p><strong>Why Prefer This Customer Complaint Handler Course? </strong></p><ul><li>Opportunity to earn a certificate accredited by <strong>CPD QS.</strong></li><li><strong>Get a free student ID </strong>card<strong>! </strong>(£10 postal charges will be applicable for international delivery)</li><li>Get instant access to this Customer Serviece course.</li><li>Learn Customer Serviece from anywhere in the world</li><li>Customer Serviece is affordable and simple to understand</li><li>Customer Serviece is entirely online, interactive lesson with voiceover audio</li><li>Lifetime access to the Customer Serviece course materials</li><li>Customer Serviece comes with 24/7 tutor support</li></ul> <p><strong>** Course Curriculum of Customer Complaint Handler ***</strong></p><p>Here is the curriculum breakdown of the Customer Complaint Handler course:</p><ul><li><strong>Module 01: </strong>Introduction to Customer Service</li><li><strong>Module 02:</strong> What's Different about Good Customer Service?</li><li><strong>Module 03:</strong> Customer Service Communication Strategies</li><li><strong>Module 04:</strong> Establishing Your Attitude</li><li><strong>Module 05:</strong> Identifying and Addressing Customer Needs</li><li><strong>Module 06:</strong> In-Person Customer Service</li><li><strong>Module 07: </strong>Providing Electronic Customer Service</li><li><strong>Module 08:</strong> Aspects of Phone Etiquette</li><li><strong>Module 09:</strong> Building Rapport Over the Phone</li><li><strong>Module 10:</strong> Inbound and Outbound Calls</li><li><strong>Module 11:</strong> Active Listening and Managing Tough Callers</li><li><strong>Module 12:</strong> Managing Interoffice Calls and Voicemail</li><li><strong>Module 13: </strong>Problem Solving over the Phone</li><li><strong>Module 14:</strong> Intra Organisation Dealings</li><li><strong>Module 15:</strong> Measuring Customer Service</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone interested in learning more about Customer Service is advised to take this Customer Complaint Handler course. This course is open to everybody.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise to enrol in this Customer Service course.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this Customer Complaint Handler course, start your career or begin the next phase of your career as:</p><ol><li>Customer Service Representative: $30,000 - $45,000</li><li>Customer Support Specialist: $35,000 - $55,000</li><li>Complaints Resolution Officer: $40,000 - $60,000</li><li>Call Center Agent: $28,000 - $40,000</li><li>Client Relations Coordinator: $35,000 - $50,000</li><li>Customer Experience Associate: $32,000 - $48,000</li></ol>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            £10
        </p>
        <h4>CPD Accredited Certificate</h4>
        <p>
            Hard copy certificate -
            £29
        </p>
            <div><p>If you are an <strong>international student,</strong> then you have to pay an additional <strong>10 GBP</strong> as an international delivery charge.</p></div>

                        </div>

Academy for Health and Fitness

Customer Complaint Handler- CPD Certified

Tom Reynolds

Product Management

Agile

Agile PM

Productivity

Kanban

Agile Coach

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Standard

Early Bird

<span style="color: rgb(11, 34, 64); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(11, 34, 64);">Problem-solving is not a chance process. This continuous improvement course will show you how Structured Problem Solving is a team-based and disciplined approach to Permanent Problem Resolution.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">Is this course accredited and recognised?&nbsp;</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">Yes, this course is fully approved by&nbsp;</span><a href="https://cpduk.co.uk/" target="_blank" style="color: var(--tw-prose-links); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: var(--tw-prose-links);">CPD</a><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">. Employers universally accept this qualification. You will be able to instantly download and print your certificate as soon as you successfully complete the course.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><figure style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><img src="https://www.intellelearn.com/storage/images/pages/C0icCtUqbmA2C7tNRUo83sIFRgRFFBCKbVOEyYNd.jpg" data-image="uo8h93eydh2q" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">How long will this course take me?&nbsp;</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">Roughly 1 hour. But you don&#39;t have to do it all in one go.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">Who should take this course?&nbsp;</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">Anyone who wants to improve how they think and learn. There are no entry requirements.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">Course Topics</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">We build our courses so that you&#39;re able to better retain what you learn. This course is divided into easy-to-follow interactive modules and includes a multiple-choice test at the end. The benefits of implementing a Structured Problem Solving approach include</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><ul style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><li fr-original-style="" style="box-sizing: border-box;">Team Building Ability</li><li fr-original-style="" style="box-sizing: border-box;">Team Approach to Problem Resolution</li><li fr-original-style="" style="box-sizing: border-box;">Structured and Proven Process</li><li fr-original-style="" style="box-sizing: border-box;">Permanent Problem Resolution</li><li fr-original-style="" style="box-sizing: border-box;">Improved Quality Performance</li><li fr-original-style="" style="box-sizing: border-box;">Financial Savings</li></ul><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">Aims of the Training Course</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">By the end of this course you will be able to:</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><ul style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><li fr-original-style="" style="box-sizing: border-box;">Understand the types of problems that can affect a business and the effect of unresolved problems on business performance</li><li fr-original-style="" style="box-sizing: border-box;">Describe the benefits of adopting a structured approach to team problem solving</li><li fr-original-style="" style="box-sizing: border-box;">Enhanced understanding of the issues and a structured approach to generating better solutions.</li><li fr-original-style="" style="box-sizing: border-box;">Define the techniques used to help identify, contain (if necessary) and resolve problems in the workplace</li><li fr-original-style="" style="box-sizing: border-box;">Understand how to apply the appropriate problem-solving technique</li></ul>

Intellelearn

Lean Awareness

Problem-solving is not a chance process. This continuous improvement course will show you how Structured Problem Solving is a team-based and disciplined approach to Permanent Problem Resolution.


Structured Problem Solving

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>Overview<p>Understand problems and the creative problem solving processIdentify types of information to gather and key questions to ask in problem solving Identify the importance of defining a problem correctlyIdentify and use four different problem definition toolsWrite concrete problem statementsUse basic brainstorming tools to generate ideas for solutionsEvaluate potential solutions against criteria, including cost/benefit analysis and group votingPerform a final analysis to select a solutionUnderstand the roles that fact and intuition play in selecting a solutionUnderstand the need to refine the shortlist and redefine itUnderstand how to identify the tasks and resources necessary to implement solutionsEvaluate and adapt solutions to reality</p><p>This workshop will give students an overview of the creative problem solving process, as well as key problem solving tools that they can use every day. Skills such as brainstorming, information gathering, &amp; analyzing data will be covered during class.<br /></p></div><div id="course-pills-2"><h4>Getting Started</h4><ul><li>Workshop Objectives</li></ul><h4>The Problem Solving Method</h4><ul><li>What is a Problem?</li><li>What is Creative Problem Solving?</li><li>What are the Steps in the Creative Solving Process?</li><li>Case Study</li><li>Module Two: Review Questions</li></ul><h4>Information Gathering</h4><ul><li>Understanding Types of Information</li><li>Identifying Key Questions</li><li>Methods of Gathering Information</li><li>Case Study</li><li>Module Three: Review Questions</li></ul><h4>Problem Definition</h4><ul><li>Defining the Problem</li><li>Determining Where the Problem Originated</li><li>Defining the Present State and the Desired State</li><li>Stating and Restating the Problem</li><li>Analyzing the Problem</li><li>Writing the Problem Statement</li><li>Case Study</li><li>Module Four: Review Questions</li></ul><h4>Preparing for Brainstorming</h4><ul><li>Identifying Mental Blocks</li><li>Removing Mental Blocks</li><li>Stimulating Creativity</li><li>Case Study</li><li>Module Five: Review Questions</li></ul><h4>Generating Solutions (I)</h4><ul><li>Identifying Mental Blocks</li><li>Removing Mental Blocks</li><li>Stimulating Creativity</li><li>Case Study</li><li>Module Five: Review Questions</li></ul><h4>Generating Solutions (II)</h4><ul><li>The Morphological Matrix</li><li>The Six Thinking Hats</li><li>The Blink Method</li><li>Case Study</li><li>Module Seven: Review Questions</li></ul><h4>Analyzing Solutions</h4><ul><li>Developing Criteria</li><li>Analyzing Wants and Needs</li><li>Using Cost/Benefit Analysis</li><li>Case Study</li><li>Module Eight: Review Questions</li></ul><h4>Selecting a Solution</h4><ul><li>Doing a Final Analysis</li><li>Paired Comparison Analysis</li><li>Analyzing Potential Problems</li><li>Case Study</li><li>Module Nine: Review Questions</li></ul><h4>Planning Your Next Steps</h4><ul><li>Identifying Tasks</li><li>Identifying Resources</li><li>Implementing, Evaluating, and Adapting</li><li>Case Study</li><li>Module Ten: Review Questions</li></ul><h4>Creating a Performance Plan</h4><ul><li>Planning the Follow-Up Meeting</li><li>Celebrating Successes</li><li>Identifying Improvements</li><li>Case Study</li><li>Module Eleven: Review Questions</li></ul><h4>Wrapping Up</h4><ul><li>Words from the Wise</li><li>Lessons Learned</li></ul></div>

Nexus Human

Problem Solving

8D Problem Solving

Creative Design

Creativity

Creativity & Innovation

Creative Problem Solving

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In the UK, the estimated salary for a Customer Service Advisor typically ranges from &pound;18,000 to &pound;25,000 per year, depending on experience and location. Customer Service Advisors play a vital role in solving issues and satisfying customers. Customer Service Advisor job is trending worldwide due to the growing emphasis on excellent customer service experiences, increased e-commerce activities and emphasis on business customer service reputation.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcomes:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Apply defusing techniques in Customer Service interactions.</li><li fr-original-style="" style="box-sizing: border-box;">Employ proactive strategies in Customer Service management.</li><li fr-original-style="" style="box-sizing: border-box;">Utilise problem-solving methods to enhance Customer Service.</li><li fr-original-style="" style="box-sizing: border-box;">Engage in brainstorming for effective Customer Service solutions.</li><li fr-original-style="" style="box-sizing: border-box;">Channel customer anger through Customer Service skills.</li></ul><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">More Benefits:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">LIFETIME access</li><li fr-original-style="" style="box-sizing: border-box;">Device Compatibility</li><li fr-original-style="" style="box-sizing: border-box;">Free Workplace Management Toolkit</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Key Modules from Customer Service Advisor with Problem Solving Skills Diploma: <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Defusing Techniques: </strong>Master seven distinct defusing techniques to elevate your Customer Service aptitude.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Proactive Customer Management: </strong>Implement proactive management strategies to optimise Customer Service outcomes.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Problem-solving &amp; Decision-making: </strong>Integrate critical problem-solving and decision-making methods into your Customer Service approach.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Brainstorming &amp; Reverse Brainstorming: </strong>Utilise brainstorming and reverse brainstorming to find innovative Customer Service solutions.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Anger Channelling: </strong>Apply the art of anger channelling to maintain and improve Customer Service standards.</p><div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">

                        </div>

Empower UK Employment Training

Customer Care

Customer Service

Know Your Customer (KYC)

Customer Relations

Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified

<p>Utilize the four stages of problem-solving and discover what characteristics you need to consider when solving a problem. What is the difference between a problem and dilemma? We will demonstrate how you can verify that your problem has been resolved by evaluation and questions.</p><h3>Learning Objectives</h3><p>Apply effective problem SOLVERâ¢ behaviors and attitudes, Implement the four stages of a systematic problem-solving process, Utilize 10 creative problem-solving techniques</p><h3>Target Audience</h3><p>Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams</p>

Chart Learning Solutions

Problem Solving: Four Stages of Creative Problem Solving

<section>
<div>
<p>We can coach you in your use of Solution Circles, Insights and Solution Circles and Circle of Adults.</p><p>These are in-depth processes that support professional teams to problem solve together around a young person presenting with complex social, emotional and behavioural needs. </p><p>These reflective problem solving processes differs from other person centred planning processes in that the child and family are not present. These processes are for stuck teams trying to figure out issues where they need to be very honest with each other, share their emotions, state their greatest fears and struggles in a safe situation. Whilst it is good practice to let a family know that they are being talked about in a meeting - they need to know that this is the professionals <em>sorting themselves</em> out for their benefit and not a time for them to participate. If they insist on being present then talk to us about our emerging Family Circles work.</p><p>These innovative processes enable adults involved in working with the young person to reflect and hypothesise about this young person's needs. This leads to joint problem-solving around ways forward to support this young person in their educational setting.</p><p>Circle of Adults uses a structured process and graphic facilitation to guide staff through a set of key questions to reach a deeper understanding of a young person's behaviour and needs. This deeper understanding is used to generate new strategies for the team's work with the young person.</p><p><br /></p><p>Examples of feedback from staff who have attended the sessions include:</p><p> </p><p><em>The session was very helpful in planning ways forward and empowered for staff (Headteacher of a Devon primary school)</em></p><p><em>It is the first time that we have shared how this behaviour impacts on us and it's good to know how we can support each other (Devon primary school teacher)</em></p><p><em>Brilliant! Getting staff to agree and adhere to common strategies is the key to success (Teacher in specialist provision in Torbay)</em></p><p><br /></p>
</div>
</section>

Inclusive Solutions

We will your support your facilitation skills when learning Circle of Adults, Solution Circles and Insights and Solution Circles

UK Wide Travel Costs

<p fr-original-style=" color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">In this practical workshop session we will explore ways of problem solving around complex situations. The session will be practical and will aim to allow the sharing of experiences and good practice as well promoting innovative approaches to problem solving around systemic, organisational as well as individual inclusion issues.</p><p style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);"></p><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Course Category</h3><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Behaviour and Relationships
<br fr-original-style="" style="box-sizing: border-box;">Visioning and Problem Solving</p><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Description</h3><blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">&lsquo;The question is not should they be here anymore. Now it&rsquo;s how can we figure out how best to include them?&rsquo;</p></blockquote><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">In this practical workshop session we will explore ways of problem solving around complex situations. The session will be practical and will aim to allow the sharing of experiences and good practice as well promoting innovative approaches to problem solving around systemic, organisational as well as individual inclusion issues.</p><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Behaviour problems, relationship challenges and personnel dilemmas can all be worked on with these team oriented problem solving processes.</p><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">We will introduce participants to a range of powerful effective approaches for them to choose from back in their own workplaces.</p><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Testimonials</h3><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">A great day &ndash; going away buzzing with ideas</p></blockquote><p fr-original-style="text-align: center;" style="text-align: center; font-size: 16px; box-sizing: border-box;"><iframe width="560" height="315" src="https://www.youtube.com/embed/RrpI3FCcJBg" title="YouTube video player" frameborder="0" allowfullscreen="" fr-original-style="" style="box-sizing: border-box;"></iframe></p><blockquote fr-original-style=" color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">Excellent!</p></blockquote><blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">Inspirational!</p></blockquote><blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">Informative!</p></blockquote><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Learning Objectives</h3><ol fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Increased confidence regarding problem solving around inclusion in mainstream settings</li><li fr-original-style="" style="box-sizing: border-box;">Access to a wider range of practical strategies and techniques to impact on communication, realtionship, learning and behaviour issues</li><li fr-original-style="" style="box-sizing: border-box;">Learn new problem solving processes</li></ol><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Who Is It For ?</h3><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Early Years and School based Practitioners</li><li fr-original-style="" style="box-sizing: border-box;">Heads and Deputies</li><li fr-original-style="" style="box-sizing: border-box;">Guidance staff</li><li fr-original-style="" style="box-sizing: border-box;">Learning Support teams</li><li fr-original-style="" style="box-sizing: border-box;">SENCOs</li><li fr-original-style="" style="box-sizing: border-box;">Primary and secondary teachers</li><li fr-original-style="" style="box-sizing: border-box;">Parents</li><li fr-original-style="" style="box-sizing: border-box;">Local Authority Support Services</li><li fr-original-style="" style="box-sizing: border-box;">Community workers and carers</li></ul><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Course Content</h3><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">The course answers the questions :</p><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">How can we work out how to include this child best?</li><li fr-original-style="" style="box-sizing: border-box;">Is there a more structured way to run this meeting?</li><li fr-original-style="" style="box-sizing: border-box;">Can we explore the emotional impact the person is having on us and still agree strategies?</li><li fr-original-style="" style="box-sizing: border-box;">How can I get unstuck from this problem?</li></ul><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">The day will cover:</p><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Solution Circles</li><li fr-original-style="" style="box-sizing: border-box;">Solution Focused approaches</li><li fr-original-style="" style="box-sizing: border-box;">Synectics &ndash; using analogies and out of the box creativity</li><li fr-original-style="" style="box-sizing: border-box;">Circles of Adults</li><li fr-original-style="" style="box-sizing: border-box;">Using Imagination to solve problems</li></ul><p fr-original-style=" color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">If you liked this course you may well like:</p><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;"><a fr-original-style=" color: rgb(71, 199, 245);" href="https://inclusive-solutions.com/training/circles-of-adults/" style="color: rgb(71, 199, 245); user-select: auto; box-sizing: border-box; text-decoration: inherit; cursor: pointer;">CIRCLES OF ADULTS</a></p>

PROBLEM SOLVING TOOLS AND TECHNIQUES

Full Day

1-3 Hours / Half Day

We can supply our own PA system if you do not have your own for us to use

PA system

Written by Colin Newton and Derek Wilson. Price is per person

"Creating Circles of Friends" Book

UK Wide. Select this addon if you want us to travel to your location to deliver the course.

I will travel to the customer

<p style="color: rgb(80, 54, 89); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(80, 54, 89);">This practical course is perfect if you are overwhelmed by options and have difficulty making decisions. Our trainers bring useful tools and techniques to the rescue, making problem solving and decision making a breeze.</p><ul style="color: rgb(102, 102, 102); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(102, 102, 102);"><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Different ways to define and analyse problems</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Is the problem ours to solve?</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Being clear about solutions &ndash; Would Like, Want and Must-Have</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Using brainstorming, problem solving and creative thinking techniques</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Evaluate all the options using simple criteria</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Information overload and how to avoid it</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Decision making techniques</li></ul><div fr-original-style="" style="box-sizing: border-box;">4 weeks - 1 session a week (3hrs live online)</div><h2 style="color: rgb(35, 73, 109); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 73, 109);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">This course is also available as in-house training at a fixed cost for up to 12 delegates.&nbsp;</span><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Email us&nbsp;for more information. <a href="mailto:admin@sterlingtraining.org" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">admin@sterlingtraining.org</a>.uk</span></h2>

Sterling Training

Tools and techniques to make solving problems and decision-making a breeze!

Problem Solving and Decision Making

<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS.</h3><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">Uncover and discard beliefs and attitudes that foster or block progress</b>. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART I &ndash; BROADENING THE VIEW</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART II &ndash; FAIR STANDARDS</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART III &ndash; ORGANIZATIONAL UNITY</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ATTENDEES&nbsp;WILL BE ABLE TO:</strong></h3>&nbsp;<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Discover new ways to &ldquo;see things differently;&rdquo;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Use Emotional Intelligence to strengthen relationships and increase awareness of self and others;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Define Diversity and uncover ways in which it is significantly useful in an organization;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making);</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Manage conflict through unity, using the organization&rsquo;s mission, vision, values, and goals; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Understand and communicate value to staff.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Class&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Diversity &ndash; Building a Thriving Business Environment</strong>&nbsp;is a 4-hour interactive virtual class.&nbsp;</i></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS.
You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony.
Uncover and discard beliefs and attitudes that foster or block progress. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction.
PART I – BROADENING THE VIEW
Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity.
PART II – FAIR STANDARDS
Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity.
PART III – ORGANIZATIONAL UNITY
Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions.
ATTENDEES WILL BE ABLE TO:
Discover new ways to “see things differently;”
Use Emotional Intelligence to strengthen relationships and increase awareness of self and others;
Define Diversity and uncover ways in which it is significantly useful in an organization;
Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making);
Manage conflict through unity, using the organization’s mission, vision, values, and goals; and
Understand and communicate value to staff.
Online Class—Diversity – Building a Thriving Business Environment is a 4-hour interactive virtual class. 
 
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

Improving Communications Uk

DIVERSITY – BUILDING A THRIVING BUSINESS ENVIRONMENT

<div><div id="commonContent"><h3>Overview</h3><p>With the ever-increasing demand for Problem Solving in personal &amp; professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Problem Solving  may be.</p><p>Learning about Problem Solving  or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Problem Solving . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Problem Solving  is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.</p><p>The self-paced online learning methodology by compete high in this Problem Solving  course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!</p><p>Instead of searching for hours, enrol right away on this Problem Solving  course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.</p><h3>Who is this course for?</h3><p>While we refrain from discouraging anyone wanting to do this Problem Solving  course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it:</p><ol><li>Anyone looking for the basics of Problem Solving ,</li><li>Jobseekers in the relevant domains,</li><li>Anyone with a ground knowledge/intermediate expertise in Problem Solving ,</li><li>Anyone looking for a certificate of completion on doing an online training on this topic,</li><li>Students of Problem Solving , or anyone with an academic knowledge gap to bridge,</li><li>Anyone with a general interest/curiosity</li></ol><h3>Career Path</h3><p>This Problem Solving  course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.</p></div></div><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1 - The Creative Problem Solving and Decision Making</h4><div><div><ul><li><div>
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The Creative Problem Solving and Decision Making</h5></div><div>
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Module 2 - The Problem Solving Model</h4><div><div><ul><li><div>
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The Problem Solving Model</h5></div><div>
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Module 3 - Problem Solving Tools and Techniques</h4><div><div><ul><li><div>
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Problem Solving Tools and Techniques</h5></div><div>
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Module 4 - Making Good Decisions</h4><div><div><ul><li><div>
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Making Good Decisions</h5></div><div>
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Module 5 - Developing Critical Thinking Skills</h4><div><div><ul><li><div>
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Developing Critical Thinking Skills</h5></div><div>
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Module 6 - Understanding Creativity and Innovation</h4><div><div><ul><li><div>
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Understanding Creativity and Innovation</h5></div><div>
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Module 7 - Creativity and Innovation in Business</h4><div><div><ul><li><div>
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Creativity and Innovation in Business</h5></div><div>
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Module 8 - Individual and Group Techniques for Creativity</h4><div><div><ul><li><div>
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Individual and Group Techniques for Creativity</h5></div><div>
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