1468 Courses

EMOTIONAL INTELLIGENCE & CUSTOMER SERVICE

5.0(4)

By Improving Communications Uk

In times of crisis, people are in reaction mode. They work more from “fight vs. flight” than by using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can work to solve problems. In this interactive online class, you will learn the tools needed to get yourself in emotional control. You will also learn why people react on emotion and tools to help them get back in control, too. Attendees will be able to: Focus on others to project a UB4ME, customer-centered attitude; Empower people with respect (acknowledging) and control (offering choices); and Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions. Register for this class and you will be sent ONLINE login instructions prior to the class date.

EMOTIONAL INTELLIGENCE & CUSTOMER SERVICE
Delivered OnlineTue, Nov 1920:00 + more
£118

Level 2 Food Safety in Retail Course

By Training Express

Level 2 Food Safety in Retail Course
Delivered Online On Demand
£12

Licensed Premises Approved Online Staff Training

By Twig Services Ltd

Licensed Premises Approved Online Staff Training

Licensed Premises Approved Online Staff Training
Delivered Online On Demand1 hour
£29

Logistics Manager - QLS Endorsed Bundle

By Imperial Academy

10 QLS Endorsed Courses for Logistics Manager | 10 Endorsed Certificates Included | Life Time Access

Logistics Manager - QLS Endorsed Bundle
Delivered Online On Demand
£599

Product Management: Strategies for Successful Product Development

5.0(2)

By Studyhub UK

Product Management: Strategies for Successful Product Development
Delivered Online On Demand6 days
£279

Fast-Moving Consumer Goods (FMCG) Advanced Diploma

4.8(12)

By Academy for Health and Fitness

Fast-Moving Consumer Goods (FMCG) Advanced Diploma
Delivered Online On Demand4 days
£209

Level 2 Certificate in Food Hygiene and Safety for Retail

By iStudy UK

Level 2 Certificate in Food Hygiene and Safety for Retail
Delivered Online On Demand5 hours 10 minutes
£25

Logistics Manager Complete Bundle - QLS Endorsed

By Imperial Academy

10 QLS Endorsed Courses for Logistic Manager | 10 Endorsed Certificates Included | Life Time Access

Logistics Manager Complete Bundle - QLS Endorsed
Delivered Online On Demand
£599

ALHO – Award in Licensed Hospitality Operations

5.0(43)

By Knight Training (UK) Ltd

Do you want to get some training in the hospitality sector? We are waiting here for you in Knight Training, come to get your Award in Licensed Hospitality Operations now and train with us! This qualification is designed for those new to running or looking to run, licensed retail premises. Don't waste any more time and give us a call on 0330 999 3199 to find more about it!

ALHO – Award in Licensed Hospitality Operations
Delivered In-Person in Birmingham + 3 moreFlexible Dates
£475

Essential RFID

5.0(3)

By Systems & Network Training

Essential RFID
Delivered in Internationally or OnlineFlexible Dates
£2477