This qualification is designed for those new to running or looking to run, licensed retail premises.
Covers the areas of management responsibility that are essential to run a licensed retail business successfully. These include stock control, employment law, financial management, marketing and merchandising, staff recruitment & training.
The ALHO Award in Licensed Hospitality Operations is a three-day course or 30 guided learning hours.
This course can also be delivered online.
What does the Award in Licensed Hospitality Operations course comprise of?
The qualification consists of 12 sections:
Cash security and stock control
Catering
Customer service
Employment law
Financial management
Gaming and machine income
Health and safety at work
Recruitment, induction, and management of staff
Marketing and merchandising
Product knowledge & preparation for service
Key legislation for retailing responsibly and trading within the law
Crime prevention.
Frequently Asked Questions
What is the assessment like?
This will consist of a multiple-choice questions exam.
What type of qualification am I going to receive?
The BIIAB Level 2 Award in Licensed Hospitality Operations.
Knight Training is one of the UK's leading Training Centres delivering compliance training courses awarded by the Highfield Awarding Body and the (BIIAB) British Institute of Innkeeping Awarding Body.
The services that we deliver will help you conform with all current legisla...