<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p><span>New or junior administrators and operators; system managers accountable for staffing and training Horizon operators and administrators.</span><br /><br /><span>Experienced system operators, administrators, and integrators responsible for managing and maintaining VMware Horizon solutions</span></p>Overview<p></p><p>By the end of the course, you should be able to meet the following objectives:</p><br /><p>Implement a structured approach to troubleshooting</p><br /><p>Resolve common issues that occur in a VMware Horizon environment</p><br /><p>Troubleshoot issues with linked and instant clones</p><br /><p>Configure the Windows client</p><br /><p>Identify the correct log level for gathering logs</p><br /><p>Optimize protocols for best end-user experience</p><br /><p>Discuss Horizon Connection Server advanced configurations</p><br /><p>List troubleshooting techniques for Horizon Connection Server common issues</p><br /><p>Interpret Horizon 8 Connection Server logs</p><br /><p>Identify Unified Access Gateway configuration and certificate issues</p><br /><p>List troubleshooting steps for Unified Access Gateway common issues</p><br /><p>Describe BLAST configuration verification using logs and settings</p><br /><p>Describe BLAST optimization recommendations for different use cases</p><br /><p>Describe Horizon 8 Connections and how to troubleshoot related issues</p><br /><p>Describe Horizon 8 certificates</p><br /><p>List troubleshooting steps for common issues with Horizon 8 certificates</p><br /><p>Leverage Horizon infrastructure troubleshooting steps to resolve issues </p><p></p><p>This five-day course builds your skills in resolving common issues that occur in a VMware HorizonÂ© environment. You engage in a series of lab exercises to bring existing environment issues to resolution. The exercises mirror real-world troubleshooting use cases. These exercises equip learners with the knowledge and practical skills to manage typical challenges faced by virtual desktop administrators and operators and provides you with the advanced knowledge, skills, and abilities to troubleshoot VMware HorizonÂ© 8 infrastructure related issues. This workshop teaches the required skill and competence for troubleshooting VMware HorizonÂ© Connection Server?, VMware Unified Access Gateway?, protocols, connections, and certificates</p></div><div id="course-pills-2"><h4>Course Introduction</h4><ul><li>Introductions and course logistics</li><li>Course objectives</li></ul><h4>Overview of Virtual Desktop Troubleshooting</h4><ul><li>Structured approach to troubleshooting configuration and operational problems</li><li>Applying troubleshooting methods</li><li>Documenting the steps to resolving the problem</li></ul><h4>Command-Line Tools and Backup Options</h4><ul><li>Using command-line tools</li><li>Backing-up and restoring VMware Horizon databases</li></ul><h4>Troubleshooting Horizon Linked Clone Desktops</h4><ul><li>Only applicable for Horizon 7.x environments</li><li>Describe the components that make up a VMware Horizon desktop</li><li>Explain how the View Agent Direct-Connection plug-In is useful for diagnosing problems</li><li>Highlight the best practice for optimizing a VMware Horizon desktop</li><li>Troubleshoot common problems with VMware Horizon desktops</li></ul><h4>Troubleshooting Instant Clones</h4><ul><li>Discuss how instant clones are created</li><li>Discuss what gets logged when an instant clone is created</li><li>Discuss the keywords to look for in the logs when troubleshooting instant clones</li><li>Discuss how to troubleshoot problems with instant clones</li></ul><h4>Windows Client</h4><ul><li>Correctly configure the Windows Client</li><li>Identify the correct log level for gathering logs</li><li>Enable the required SSL configuration level for the environment</li><li></li></ul><h4>Ports and Protocols</h4><ul><li>Discuss the key ports on a Horizon Environment</li><li>Discuss protocols used in the Horizon Environment</li><li>Understand the benefit of optimizing Blast</li><li>Become familiar with the optimization features for Blast</li><li>Implement GPO changes for Blast</li><li>Become familiar with the causes for Black Screens</li><li>Discuss how to troubleshoot Black Screen problems</li><li>Identify problems encountered when applying GPOs</li><li>Discuss how to troubleshoot GPO-related problems</li></ul><h4>Horizon Connection Server Troubleshooting</h4><ul><li>Discuss Horizon Connection Server general troubleshooting techniques</li><li>Identity Horizon Connection Server common issues through logs</li><li>Describe AD LDS replication</li><li>Discuss Horizon Connection Server replication common issues</li><li>Review and Interpret Horizon Connection Server logs</li><li>Compare successful and unsuccessful logs from everyday infrastructure administration tasks</li></ul><h4>Unified Access Gateway Troubleshooting</h4><ul><li>List and identify common Unified Access Gateway deployment issues</li><li>Monitor the Unified Access Gateway deployment to identify health and issues</li><li>Identify and troubleshoot Unified Access Gateway certificate issues</li><li>Monitor, test, and troubleshoot network problems</li><li>Discuss general Unified Access Gateway troubleshooting processes</li></ul><h4>BLAST Configuration Verification</h4><ul><li>Discuss BLAST Codecs and Encoder Switch settings.</li><li>Describe how to verify BLAST configuration using logs and settings</li><li></li></ul><h4>BLAST Optimization</h4><ul><li>List general BLAST optimization recommendations</li><li>Summarize BLAST tuning recommendations that apply to WAN connections</li><li>Summarize BLAST tuning recommendations that apply to work-from-home and home-office-to-cloud use cases</li><li>Describe recommended tuning options to increase display protocol quality for all use cases and applications.</li></ul><h4>VMware Horizon Connections Troubleshooting</h4><ul><li>Explain Horizon connections</li><li>Describe the role of Primary and Secondary protocols in Horizon connections</li><li>Describe HTML client access connections</li><li>Describe Horizon connections load balancing</li><li>Describe timeout settings, supported health monitoring string, and suitable load balancer persistence values</li><li>Identify troubleshooting steps for failing Horizon load balancer connections</li><li>List troubleshooting steps for Horizon connections</li><li></li></ul><h4> VMware Horizon Certificates Troubleshooting</h4><ul><li>List Horizon certificate functions</li><li>Describe Horizon certificates scenarios.</li><li>Discuss potential challenges related to certificates in Horizon</li><li>Describe the troubleshooting approach to Horizon certificate issues</li><li></li></ul><h4> VMware Horizon Challenge Lab</h4><ul><li>Leverage Horizon infrastructure troubleshooting steps to resolve issues</li></ul></div>

Nexus Human

VMware Vsphere

AWS Certified Cloud Practitioner

Microsoft Virtual Academy (MVA)

Trainers Course

VMware Horizon 8: Troubleshooting Bootcamp

Harpenden

<p>High quality specifications are of paramount importance in achieving the right technical performance and value for money. This long-established training programme has been developed to help those involved in producing specifications to create high quality documents in an organised and effective way. It provides a sound foundation for those new to the topic whilst at the same time offering new insights to those with more experience.</p><p>The programme emphasises the need for a clear definition of requirements combined with the ability to communicate those requirements effectively to third parties. A structured method of preparing specifications is provided, and a range of practical techniques is presented, to enable participants to put the principles into practice. The commercial and contractual role of specifications is also addressed.</p>The objectives of the workshop are to:<ul><li>Provide a clear understanding of the role and purpose of specifications</li><li>Present a framework for organising and producing specifications</li><li>Define the key steps involved in creating effective specifications</li><li>Demonstrate methods for assisting in defining requirements</li><li>Provide tools and techniques for scoping and structuring specifications</li><li>Show the role of specifications in managing variations and changes to scope</li><li>Present methods to assist the writing and editing of specifications</li><li>Review how specifications should be issued and controlled</li></ul><section>
                    DAY ONE <h3>1 Introduction</h3><ul><li>Review of course objectives</li><li>Review of participants' needs and objectives</li></ul> <h3>2 Creating effective specifications</h3><ul><li>The role of specifications in communicating requirements</li><li>The costs, benefits and qualities of effective specifications</li><li>Understanding the differences between verbal and written communication</li><li>The five key steps of 'POWER' writing: prepare-organise-write-edit-release</li><li>Exercise: qualities of an effective specification</li></ul> <h3>3 Step 1: Preparing to write - defining readership and purpose; the specification and the contract</h3><ul><li>Designing the specifications required; applying BS 7373</li><li>Defining the purpose, readership and title of each document</li><li>Effective procedures for writing, issuing and controlling specifications</li><li>The roles and responsibilities of the key players</li><li>Understanding contracts; the contractual role of the specification</li><li>Integrating and balancing the technical and commercial requirements</li><li>Writing specifications to achieve the appropriate contract risk strategy</li><li>Deciding how to specify: when to use functional and technical specifications</li><li>The role of specifications in managing variations and changes to scope</li></ul> <h3>4 Case study 1</h3><ul><li>Teams review a typical project scenario and identify the implications for the specification</li><li>Feedback and discussion</li></ul> <h3>5 Step 2: Organising the specification content</h3><ul><li>Defining the need and establishing user requirements</li><li>Deciding what issues the specification should cover</li><li>Scoping techniques: scope maps, check lists, structured brainstorming</li><li>Clarifying priorities: separating needs and desires</li><li>Dealing with requirements that are difficult to quantify</li><li>Useful techniques: cost benefit analysis, QFD, Pareto analysis</li></ul> <h3>6 Case study 2</h3><ul><li>Teams apply the scoping techniques to develop the outline contents for a specification</li><li>Feedback and discussion</li></ul> DAY TWO <h3>7 Step 2: Organising the specification content (cont)</h3><ul><li>Deciding what goes where; typical contents and layout for a specification</li><li>The three main segments: introductory, key and supporting</li><li>Creating and using model forms: the sections and sub-sections</li><li>Detailed contents of each sub-section</li><li>Tools and techniques for outlining and structuring specifications</li></ul> <h3>8 Case study 3</h3><ul><li>Teams develop the detailed specification contents using a model form</li><li>Feedback and discussion</li></ul> <h3>9 Step 3: Writing the specification</h3><ul><li>The challenges of written communication</li><li>Identifying and understanding the readers needs</li><li>Choosing and using the right words; dealing with jargon</li><li>Problem words; will, shall, must, etc; building a glossary</li><li>Using sentence structure and punctuation to best effect</li><li>Understanding the impact of style, format and appearance</li><li>Avoiding common causes of ambiguity</li><li>Being concise and ensuring clarity</li><li>Choosing and using graphics to best effect</li><li>Exercises and examples</li></ul> <h3>10 Step 4: Editing the specification</h3><ul><li>Why editing is difficult; how to develop a personal editing strategy</li><li>Key areas to review: structure, content, accuracy, clarity, style and grammar</li><li>Editing tools and techniques</li></ul> <h3>11 Step 5: Releasing and controlling the specification</h3><ul><li>Key requirements for document issue and control</li><li>Final formatting and publication issues; document approval</li><li>Requirements management: managing revisions and changes</li></ul> <h3>12 Course review and action planning</h3><ul><li>What actions should be implemented to improve specifications?</li><li>Conclusion</li></ul> 


                </section>

The In House Training Company

Technical Writing

Creating effective specifications (In-House)

<p>'Selling' doesn't work. You've got to help customers buy. And that means engaging with the customer in a positive way, showing that you understand their requirement and giving them confidence that your product or service is the best possible way of meeting that requirement.</p>
<p>This may sound painless but there's more to it than meets the eye and it's all too easy to get it wrong. You need to follow a process.</p><p>This programme will help participants:</p>
<ul>
<li>Understand 'how buyers buy' and align their selling activities accordingly</li>
<li>Recognise the difference between 'latent pain' and 'active vision' opportunities</li>
<li>Conduct effective pre-call planning and research</li>
<li>Stimulate interest and establish credibility with your prospects</li>
<li>Get prospects to share / admit high priority pain</li>
<li>Engage in consultative dialogue that promotes the differentiating strengths of your offerings</li>
<li>Gain access to 'power' people within an opportunity</li>
<li>Effectively qualify and disqualify opportunities based on objective decision criteria</li>
<li>Better control and manage sell cycles</li>
<li>Improve their chances of winning competitive opportunities</li>
<li>Shorten sales cycles and avoid 'no decision'</li>
<li>Negotiate the steps leading to a successful sale</li>
</ul><section>
                    <h3>1 An introduction to selling</h3><ul><li>Understanding the key points that encourage a customer to purchase from us</li><li>The difference between consultative selling and a transactional sale</li><li>Understanding the roles that trust and empathy play in a sale</li><li>Understanding how tricks and manipulation can sink a sale</li><li>Vital pre-meeting research that must take place before a conversation</li><li>Understanding how the customer sees us and why positioning is important</li></ul><h3>2 Structuring the sales conversation process</h3><ul><li>Defining a set process for structuring a sales call with a chance to demonstrate understanding</li><li>How the first minute of a conversation can destroy a sale</li><li>Understanding BPO objectives for a sale</li><li>How a step-by-step sales conversation process helps win more sales</li><li>Understanding the mis-match between the customers buying process</li><li>How our sales processes can lead to mistakes</li></ul><h3>3 How and why people buy</h3><ul><li>An insight into the emotional factors behind how people arrive at purchasing decisions</li><li>Using research from neuroscience that shows how sales people can really make mistakes</li><li>Understanding how people make decisions about larger purchases</li><li>Understanding the stakeholders in companies and their buying motives</li><li>How to analyse the stakeholders and determine a win-plan</li></ul><h3>4 Understanding the funnel</h3><ul><li>Studying the sales and buying process to understand the ratios of sales to prospects and better forecasting</li><li>Understanding the role of forecasting in sales analysis</li><li>Why many forecasts are nearly always wrong</li><li>Understanding the stages of a sales process</li><li>How 'verifiable outcomes' can really change forecasting</li></ul><h3>5 Questioning techniques</h3><ul><li>Understanding the different questioning techniques and when they should be used</li><li>Using the 'knowledge tree' as a framework for questioning</li><li>Understanding the use of real empathy to help customers uncover their needs</li><li>How effective research can really empower your questions</li><li>How to ask 'high gain' questions</li><li>How to ask difficult questions without feeling intrusive</li></ul><h3>6 Features and benefits</h3><ul><li>How to practically apply them in a sales scenario</li><li>How to align the benefits to customers' business goals</li><li>Really understanding the difference and how to demonstrate true economic benefits to a customer</li><li>How to discover business goals, and align value propositions to these</li><li>How to craft an effective value proposition for a customer</li><li>Using the SAR storytelling method to really engage customers to align their thinking patterns</li><li>Using the latest neuroscience research that explains what customers are really thinking</li></ul><h3>7 Overcoming objections</h3><ul><li>How 'confirmation bias' can hinder any sales conversation</li><li>How the CLARA method of responding to customer concerns can dramatically improve the chances of customers responding to us in a positive way</li><li>Practising the method to become comfortable and congruent with it</li></ul><h3>8 Closing the sale</h3><ul><li>A deep dive into what closing is</li><li>How different sales have different closes</li><li>How too many closing methods can destroy a sale</li><li>How to lead up to a close with a logical sequence of questions</li><li>Using the ACSAT trust method of closing</li><li>A clear methodology with a chance to practise the skills in a fun way</li></ul>


                </section>

Negotiation Skills

Coaching & Consulting Business

Coaching Skills

Professional Selling Skills (PSS)

Counselling Skills

Sales Management

Consultative selling (In-House)

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>This course is intended for both novice and experienced project managers, managers, schedulers, and other project stake holders who need to incorporate the discipline of project management with Microsoft Project 2019.</p>Overview<p>Understand the discipline of project management as it applies to using Microsoft Project 2019. Create a Work Breakdown Structure. Identify Task Types &amp; Relationships. Define Resources within Project. Make Work Package Estimates. Create an Initial Schedule. Create a Resource Leveled Schedule. Create Projects from templates, Excel files. Create Global templates. Create formulas and graphical indicators. The steps to record a macro. Format Output and Print Reports. Integrate Multiple Projects. Set up a Project with a Calendar, Start date, and scheduling method. Understand Manually Schedule vs. Auto Schedule. Manage multiple projects. Be able to create a master project list with shared resources.</p><p>This three-day instructor-led course is intended for individuals who are interested in expanding their knowledge base and technical skills about Microsoft Project. The course begins with the basic concepts and leads students through all the functions they?ll need to plan and manage a small to medium-size project, including how to level resources and capture both cost and schedule progress.</p></div><div id="course-pills-2"><h3>1 - Introduction to Microsoft Project</h3> <ul> <li>Describe how Project relates to the discipline of Project management.</li> <li>Learn what the new features are in Project 2019.</li> <li>Navigate to the primary views available using the Ribbon.</li> <li>Choose Views that display task, resource, or assignment information.</li> <li>Select table within views to change the information that is available to see and edit.</li> <li>Relate the features of Project to the 5 steps for building a plan in Project.</li> <li>Learn new accessibility features in Project</li> </ul> <h3>2 - A Quick and Easy Overview of Managing with Project</h3> <ul> <li>Create a new project and prepare it for data entry.</li> <li>Enter project tasks.</li> <li>Sequence the tasks.</li> <li>Define resources.</li> <li>Estimate Task duration and assign resources.</li> <li>Baseline the project.</li> <li>Track project progress.</li> </ul> <h3>3 - Setting Up a Project</h3> <ul> <li>Use multiple methods to create a new project from an Excel file and a SharePoint Tasks list.</li> <li>Establish one or more calendars to constrain resource availability.</li> <li>Configure Project to calculate the schedule from the Start Date forward, or from the Finish Date backward.</li> </ul> <h3>4 - Manually Schedule vs. Auto Schedule</h3> <ul> <li>Students practice switching tasks between Manually Schedule and Auto Schedule modes. By switching modes, students learn the impact made on the project schedule and the individual tasks.</li> </ul> <h3>5 - Creating a Work Breakdown Structure</h3> <ul> <li>Build and use summary and subordinate tasks.</li> <li>Understand and use milestones.</li> <li>Develop WBS Outlines.</li> <li>Assign completion criteria.</li> <li>Evaluate the WBS.</li> <li>Understand and use WBS templates.</li> </ul> <h3>6 - Identifying Task Relationships</h3> <ul> <li>Understand the different types of task relationships.</li> <li>Understand and use various methods to create relationships.</li> <li>Determine and display task sequence.</li> <li>Understand and use lag, lead, and delay.</li> <li>Understand the new feature of Task Paths.</li> </ul> <h3>7 - Defining Resources within Project</h3> <ul> <li>Define resource types.</li> <li>Define individual resources that will be used on the project.</li> <li>Record the cost (s) of using each type of resource.</li> <li>Record the limit of availability for each type of resource by establishing a resource calendar and defining the maximum units of that resource.</li> </ul> <h3>8 - Making Work Package Estimates</h3> <ul> <li>Enter estimates for duration and costs for each task.</li> <li>Distinguish between task types and describe when each is appropriate.</li> <li>Describe the relationship between work, units, and duration.</li> <li>Describe the way Effort Driven scheduling is affected by work, units, and duration.</li> <li>Assign tasks to resources using the Team Planner view.</li> </ul> <h3>9 - Creating an Initial Schedule</h3> <ul> <li>Calculate float and identify a project?s critical path.</li> <li>Understand and identify task constraints.</li> <li>Create milestones.</li> <li>Use the Task Inspector to troubleshoot the initial schedule.</li> </ul> <h3>10 - Create a Resource Leveled Schedule</h3> <ul> <li>Adjust a project schedule to account for limited people and other resources.</li> <li>View the overall cost and schedule of a project.</li> <li>Identify resources that have been overallocated for a project schedule.</li> <li>Use multiple ways to adjust tasks and assignments to remove over allocation for any resource.</li> </ul> <h3>11 - Managing the Project</h3> <ul> <li>Learn how to set a baseline.</li> <li>Lean how to enter and track project performance data.</li> <li>Learn how to apply different tracking methods.</li> <li>Learn how to perform a variance analysis on a project.</li> <li>Learn how to Reschedule Work</li> <li>Learn how to inactivate tasks</li> <li>Learn how to synch projects to SharePoint</li> </ul> <h3>12 - Formatting Output and Printing Reports</h3> <ul> <li>Print</li> <li>Views</li> <li>Formats</li> <li>Sorting</li> <li>Filtering</li> <li>Grouping</li> <li>Custom Fields</li> <li>Reporting</li> <li>Other File Formats</li> </ul> <h3>13 - Managing Multiple Projects</h3> <ul> <li>Learn how to use common resources among multiple projects.</li> <li>Learn how to link tasks between multiple projects.</li> <li>Learn how to create a consolidated view of multiple projects.</li> </ul> <h3>14 - Advanced Topics</h3> <ul> <li>Learn how to customize the Ribbon and the Quick Access Toolbar.</li> <li>Learn how to customize WBS numbering.</li> <li>Learn the concepts of Formulas and Graphical indicators.</li> <li>Learn the purpose of the Global template and Organizer.</li> <li>Learn how to record a Macro.</li> </ul></div>

Microsoft Project

Project Management Professional (PMP)

Project Management

Google Project Management

Microsoft Planner

Microsoft AZ-303

55301 Mastering Microsoft Project 2019

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is for IT administrators who will be maintaining and installing software, taking inventory of computers, distributing software updates to computers or remotely managing computers.</p>Overview<p>Upon completion of this course, students will be able to: Discover and import computer and user resources that you want to manage. Deploy the Symantec Management Agent and plug-ins. Gather hardware, software and operating system inventory from managed computers. Maintain a software catalog containing software components. Deliver software to managed computers. Meter software on managed computers. Distribute software updates to managed computers. Remotely manage computers. Analyze gathered data using predefined reports.</p><p>This hands-on course teaches students the underlying components and concepts of the Symantec Management Platform along with the Symantec Management Console that is used by CMS to perform its management functions.</p></div><div id="course-pills-2"><h4>Introduction</h4><ul><li>Course overview<br />The classroom lab environment</li></ul><h4>Understanding the Symantec Client Management Suite</h4><ul><li>Symantec Client Management Suite demonstration<br />Learning about the Symantec Client Management Suite<br />Symantec Management Platform components used by CMS<br />Symantec Management Platform concepts used by CMS<br />How the platform and CMS work</li></ul><h4>The Symantec Management Console</h4><ul><li>Accessing the Symantec Management Console<br />Getting to know the Symantec Management Console<br />Getting to know the enhanced console views</li></ul><h4>Symantec Management Platform Basics</h4><ul><li>Importing computer resources from Active Directory<br />Discover computer resources using Network Discovery<br />Grouping resources<br />Applying CMS policies to resource targets</li></ul><h4>Deploying the Symantec Management Agent</h4><ul><li>Installing the Symantec Management Agent - push method<br />Installing the Symantec Management Agent - pull method<br />Installing solution plug-ins for the Symantec Management Agent<br />Working with the Symantec Management Agent GUI<br />Working with the Symantec Management Agent health settings</li></ul><h4>Gathering Inventory from Managed Computers</h4><ul><li>Introducing Inventory Solution<br />Creating and configuring inventory policies<br />Using inventory tasks<br />Other Inventory Solution capabilities<br />Introducing inventory reports</li></ul><h4>Managing the Software Catalog</h4><ul><li>Preparing the Software Management Framework to support the Software Catalog<br />Populating the Software Catalog with software components<br />Working with software component resources<br />Creating and configuring software products</li></ul><h4>Delivering Software to Managed Computers</h4><ul><li>Choosing a method to deliver software<br />Understanding the software blade of the enhanced console view<br />Managing software deliveries with tasks<br />Installing software using a managed software delivery policy<br />Introducing software management reports</li></ul><h4>Managing Software with Application Metering</h4><ul><li>Understanding Application Metering<br />Tracking software usage on managed computers<br />Metering software with Application Metering policies<br />Application metering reports</li></ul><h4>Managing Organizational Views and Organizational Groups</h4><ul><li>Learning about organizational views and groups<br />Creating custom organizational views and group<br />Managing organizational views and groups</li></ul><h4>Managing Resource Filters and Resource Targets</h4><ul><li>More about resource filters<br />Managing and working with existing filters<br />Creating and modifying filters<br />More about resource targets<br />Working with targets</li></ul><h4>Managing Software Updates on Windows Computers</h4><ul><li>Introducing Patch Management Solution for Windows<br />Preparing your environment for Patch Management<br />Distributing software updates<br />Patch Management Solution reports</li></ul><h4>Managing Virtualized Software</h4><ul><li>Introducing Symantec Workspace Virtualization<br />Installing the Symantec Workspace Virtualization agent<br />Using CMS to deliver virtualized software</li></ul><h4>Remotely Managing Computers</h4><ul><li>Introducing Symantec Remote Access Connector<br />Overview or Real-Time System Manger<br />Remote management reports</li></ul><h4>Managing Policies</h4><ul><li>Getting to know policies<br />Understanding user-based policies<br />Understanding maintenance windows<br />Configuring automation policies<br />Managing shared schedules</li></ul><h4>Managing Jobs and Tasks</h4><ul><li>Overview of task management<br />Creating and scheduling tasks and jobs</li></ul><h4>Overview of Deployment Solution</h4><ul><li>Introducing Deployment Solution<br />Configuring Deployment Solution<br />Creating and managing deployment jobs and tasks<br />Deployment Solution imaging</li></ul><h4>Reporting</h4><ul><li>Introducing reports<br />Using and creating standard reports<br />Configuring and using IT Analytics Solution</li></ul><h4>Site Management</h4><ul><li>Introducing site management<br />Managing sites, subnets and site servers<br />Reviewing site server plug-ins to the Symantec Management Agent<br />Configuring site services</li></ul><h4>Security</h4><ul><li>Learning about security<br />Managing user accounts, security roles, and privileges<br />Managing permissions</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Symantec Client Management Suite 7.6 - Administration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Symantec Client Management Suite 7.6 - Administration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Sccm

Computer Maintenance

Certificate in Information Security Management Principles (CISMP)

Commercial & Contract Management Certification Program (CCM)

Security Management

Management System

Symantec Client Management Suite 7.6 - Administration

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>This class is primarily intended for the following participants:<br />Technical employees using GCP, including customer companies, partners and system integrators<br />deployment engineers, cloud architects, cloud administrators, system engineers , and SysOps/DevOps engineers.<br />Individuals using GCP to create, integrate, or modernize solutions using secure, scalable microservices architectures in hybrid environments.</p>Overview<p>Connect and manage Anthos GKE clusters from GCP Console whether clusters are part of Anthos on Google Cloud or Anthos deployed on VMware.<br />Understand how service mesh proxies are installed, configured and managed.<br />Configure centralized logging, monitoring, tracing, and service visualizations wherever the Anthos GKE clusters are hosted.<br />Understand and configure fine-grained traffic management.<br />Use service mesh security features for service-service authentication, user authentication, and policy-based service authorization.<br />Install a multi-service application spanning multiple clusters in a hybrid environment. Understand how services communicate across clusters.<br />Migrate services between clusters.<br />Install Anthos Config Management, use it to enforce policies, and explain how it can be used across multiple clusters.</p><p>This two-day instructor-led course prepares students to modernize, manage, and observe their applications using Kubernetes whether the application is deployed on-premises or on Google Cloud Platform (GCP). Through presentations, and hands-on labs, participants explore and deploy using Kubernetes Engine (GKE), GKE Connect, Istio service mesh and Anthos Config Management capabilities that enable operators to work with modern applications even when split among multiple clusters hosted by multiple providers, or on-premises.</p></div><div id="course-pills-2"><h4>Anthos Overview</h4><ul><li>Describe challenges of hybrid cloud</li><li>Discuss modern solutions</li><li>Describe the Anthos Technology Stack</li></ul><h4>Managing Hybrid Clusters using Kubernetes Engine</h4><ul><li>Understand Anthos GKE hybrid environments, with Admin and User clusters</li><li>Register and authenticate remote Anthos GKE clusters in GKE Hub</li><li>View and manage registered clusters, in cloud and on-premises, using GKE Hub</li><li>View workloads in all clusters from GKE Hub</li><li>Lab: Managing Hybrid Clusters using Kubernetes Engine</li></ul><h4>Introduction to Service Mesh</h4><ul><li>Understand service mesh, and problems it solves</li><li>Understand Istio architecture and components</li><li>Explain Istio on GKE add on and it's lifecycle, vs OSS Istio</li><li>Understand request network traffic flow in a service mesh</li><li>Create a GKE cluster, with a service mesh</li><li>Configure a multi-service application with service mesh</li><li>Enable external access using an ingress gateway</li><li>Explain the multi-service example applications: Hipster Shop, and Bookinfo</li><li>Lab: Installing Open Source Istio on Kubernetes Engine</li><li>Lab: Installing the Istio on GKE Add-On with Kubernetes Engine</li></ul><h4>Observing Services using Service Mesh Adapters</h4><ul><li>Understand service mesh flexible adapter model</li><li>Understand service mesh telemetry processing</li><li>Explain Stackdriver configurations for logging and monitoring</li><li>Compare telemetry defaults for cloud and on-premises environments</li><li>Configure and view custom metrics using service mesh</li><li>View cluster and service metrics with pre-configured dashboards</li><li>Trace microservice calls with timing data using service mesh adapters</li><li>Visualize and discover service attributes with service mesh</li><li>Lab: Telemetry and Observability with Istio</li></ul><h4>Managing Traffic Routing with Service Mesh</h4><ul><li>Understand the service mesh abstract model for traffic management</li><li>Understand service mesh service discovery and load balancing</li><li>Review and compare traffic management use cases and configurations</li><li>Understand ingress configuration using service mesh</li><li>Visualize traffic routing with live generated requests</li><li>Configure a service mesh gateway to allow access to services from outside the mesh</li><li>Apply virtual services and destination rules for version-specific routing</li><li>Route traffic based on application-layer configuration</li><li>Shift traffic from one service version to another, with fine-grained control, like a canary deployment</li><li>Lab: Managing Traffic Routing with Istio and Envoy</li></ul><h4>Managing Policies and Security with Service Mesh</h4><ul><li>Understand authentication and authorization in service mesh</li><li>Explain mTLS flow for service to service communication</li><li>Adopt mutual TLS authentication across the service mesh incrementally</li><li>Enable end-user authentication for the frontend service</li><li>Use service mesh access control policies to secure access to the frontend service</li><li>Lab: Managing Policies and Security with Service Mesh</li></ul><h4>Managing Policies using Anthos Config Management</h4><ul><li>Understand the challenge of managing resources across multiple clusters</li><li>Understand how a Git repository is as a configuration source of truth</li><li>Explain the Anthos Config Management components, and object lifecycle</li><li>Install and configure Anthos Config Management, operators, tools, and related Git repository</li><li>Verify cluster configuration compliance and drift management</li><li>Update workload configuration using repo changes</li><li>Lab: Managing Policies in Kubernetes Engine using Anthos Config</li></ul><h4>Configuring Anthos GKE for Multi-Cluster Operation</h4><ul><li>Understand how multiple clusters work together using DNS, root CA, and service discovery</li><li>Explain service mesh control-plane architectures for multi-cluster</li><li>Configure a multi-service application using service mesh across multiple clusters with multiple control-planes</li><li>Configure a multi-service application using service mesh across multiple clusters with a shared control-plane</li><li>Configure service naming/discovery between clusters</li><li>Review ServiceEntries for cross-cluster service discovery</li><li>Migrate workload from a remote cluster to an Anthos GKE cluster</li><li>Lab: Configuring GKE for Multi-Cluster Operation with Istio</li><li>Lab: Configuring GKE for Shared Control Plane Multi-Cluster Operation</li></ul></div>

Kubernetes

Architecting Hybrid Cloud Infrastructure with Anthos

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>This program is designed for students who have attended successfully the IJOS and JRE courses (prior to April 1, 2017) or the IJOS course (since April 3, 2017) and are working toward JNCIA-JUNOS certification.</p>Overview<p>The objectives for this course follow the requirements for the current JNCIA-JUNOS. At the end of this course, the successful student will be able to:<br />Identify the concepts and functionality of various fundamental elements of networking<br />Identify the concepts, benefits and functionality of the core elements of the Junos OS<br />Identify the concepts, operation and functionality of the Junos user interfaces<br />Identify the main elements for configuring Junos devices<br />Describe how to configure basic components of a Junos device<br />Identify methods of monitoring and maintaining Junos devices<br />Describe monitoring and maintenance procedures for a Junos device<br />Identify basic routing concepts and functionality for Junos devices<br />Describe how to configure and monitor basic routing elements for a Junos device<br />Identify the concepts and functionality of routing policy and firewall filters on Junos devices<br />Describe how to configure and monitor routing policies and firewall filters on a Junos device<br />Apply knowledge of Junos operating system configuration, operations, and functionality to real-world scenarios</p><p>This intense, two-day program is designed to prepare attendees who have previously taken the Introduction to the Junos Operating System (IJOS) course for taking the certification exam while simultaneously gaining insight into real-world applications</p></div><div id="course-pills-2"><h4>Session 1: Practice Labs</h4><ul><li>Guided practice labs to reintroduce the lab environment</li></ul><h4>Session 2: Real-World Scenario Labs</h4><ul><li>Labs that emulate real-world application of JNCIA-level knowledge, configurations, operations, and functionality. These labs will challenge students to complete scenario-based problems to accomplish specific network goals.</li></ul><h4>Session 3: Networking Fundamentals</h4><ul><li>Collision domains and broadcast domains</li><li>Function of routers and switches</li><li>Optical network fundamentals ? SONET/SDH, OTN</li><li>Ethernet networks</li><li>Layer 2 addressing, including address resolution</li><li>IPv4 and IPv6 fundamentals</li><li>Layer 3 / IP addressing, including subnet masks</li><li>Subnetting and supernetting</li><li>Decimal to binary conversion</li><li>Longest match routing</li><li>Connection-oriented vs. connectionless protocols</li></ul><h4>Session 4: Junos OS Fundamentals</h4><ul><li>Junos device portfolio ? product families, general functionality</li><li>Software architecture</li><li>Control and forwarding planes</li><li>Routing Engine and Packet Forwarding Engine</li><li>Protocol daemons</li><li>Transit traffic processing</li><li>Exception traffic</li></ul><h4>Session 5: User Interfaces</h4><ul><li>CLI functionality</li><li>CLI modes</li><li>CLI navigation</li><li>CLI Help</li><li>Filtering output</li><li>Active vs. candidate configuration</li><li>Reverting to previous configurations</li><li>Modifying, managing, and saving configuration files</li><li>Viewing, comparing, and loading configuration files</li><li>J-Web ? core/common functionality</li></ul><h4>Session 6: Junos Configuration Basics</h4><ul><li>Initial configuration</li><li>User accounts</li><li>Login classes</li><li>User authentication methods</li><li>Interface types and properties</li><li>Configuration groups</li><li>Additional initial configuration elements ? NTP, SNMP, syslog, etc.</li><li>Configuration archival</li><li>Logging and tracing</li><li>Rescue configuration</li></ul><h4>Session 7: Operational Monitoring and Maintenance</h4><ul><li>Show commands</li><li>Monitor commands</li><li>Interface statistics and errors</li><li>Network tools ? ping, traceroute, telnet, SSH, etc.</li><li>Real-time performance monitoring (RPM)</li><li>Junos OS installation</li><li>Software upgrades</li><li>Powering on and shutting down Junos devices</li><li>Root password recovery</li></ul><h4>Session 8: Routing Fundamentals</h4><ul><li>Packet forwarding concepts</li><li>Routing tables</li><li>Routing vs. forwarding tables</li><li>Route preference</li><li>Routing instances</li><li>Static routing</li><li>Advantages of / use cases for dynamic routing protocols</li></ul><h4>Session 9: Routing Policy and Firewall Filters</h4><ul><li>Default routing policies</li><li>Import and export policies</li><li>Routing policy flow</li><li>Effect of policies on routes and routing tables</li><li>Policy structure and terms</li><li>Policy match criteria, match types, and actions</li><li>Firewall filter concepts</li><li>Firewall filter concepts</li><li>Filter match criteria and actions</li><li>Effect of filters on packets</li><li>Unicast reverse-path-forwarding (RPF)</li></ul><h4>Session 10: JNCIA-JUNOS Certification Exam</h4><ul><li>The exam voucher is included in the price of the course</li><li>DWWTC is a certified PearsonVUE Testing Center'</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans JNCIA Practicum and Exam Preparation training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the JNCIA Practicum and Exam Preparation course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Juniper

Cisco Certified Network Professional certification (CCNP)

CompTIA Network+

Cisco Certified Entry Networking Technician (CCENT)

Cisco Certified Internetwork Expert (CCIE)

IT Networking Fundamentals

JNCIA Practicum and Exam Preparation

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p>Administrators, architects, and business leaders who manage Nutanix clusters in the datacenter<br />Managers and technical staff seeking information to drive purchase decisions<br />Anyone who is seeking the Nutanix Certified Professional - Multicloud Infrastructure (NCP-MCI) certification</p>Overview<p>During this program, attendees will:<br />Develop a working knowledge of the Nutanix product family.<br />Understand the requirements and considerations involved in setting up a Nutanix cluster.<br />Familiarize themselves with cluster management and monitoring via the Prism web console.<br />Learn how to create, manage, and migrate VMs, set up data protection services, and plan for business continuity.<br />Understand how to plan and handle upgrades, assess future requirements, and create what-if scenarios to adress scaling for business needs.</p><p>The Nutanix Enterprise Cloud Administration (ECA) course enables administrators (system, network, and storage) to successfully configure and manage Nutanix in the datacenter. The course covers many of the tasks Nutanix administrators perform through the use of graphical user interfaces (GUIs) and command line interfaces (CLIs). It also provides insight into a Nutanix cluster?s failover and self-healing capabilities, offers tips for solving common problems, and provides guidelines for collecting information when interacting with Nutanix Support</p></div><div id="course-pills-2"><h4>Introduction</h4><ul><li>The section describes the Nutanix HCI solution, walks you through the components of the Nutanix Enterprise Cloud, and explains the relationship between physical and logical cluster components.</li></ul><h4>Managing the Nutanix Cluster</h4><ul><li>In this section, you will use the Prism console to monitor a cluster, configure a cluster using various interfaces, use the REST API Explorer to manage the cluster, and learn how to deploy Nutanix-specific PowerShell cmdlets.</li></ul><h4>Securing the Nutanix Cluster</h4><ul><li>This section shows how to secure a Nutanix cluster through user authentication, SSL certificate installation, and cluster access control.</li></ul><h4>Acropolils Networking</h4><ul><li>This section explains how to configure managed and unmanaged Acropolis networks and describes the use of Open vSwitch (OVS) in Acropolis. You will learn how to display and manage network details, differentiate between supported OVS bond modes, and gain insight into default network configuration.</li></ul><h4>VM Management</h4><ul><li>This section shows you how to upload images, and how to create and manage virtual machines.</li></ul><h4>Health Monitoring and Alerts</h4><ul><li>In this section, you will use the Health Dashboard to monitor a cluster?s health and performance. You will also use Analysis Dashboard to create charts that you can export with detailed information on a variety of components and metrics.</li></ul><h4>Distributed Storage Fabric</h4><ul><li>This section discusses creating and configuring storage containers, including the storage optimization features: deduplication, compression, and erasure coding.</li></ul><h4>AHV Workload Migration</h4><ul><li>Using Nutanix Move, this section shows how to migrate workloads to a cluster running AHV. This is followed by a lab where a VM running on a Nutanix cluster configured with ESXi is migrated to a Nutanix cluster running AHV.</li></ul><h4>File and Volumes</h4><ul><li>This section gives you detailed information on Nutanix Volumes, which provides highly available, high-performance block storage through a few easy configuration steps. It also discusses Nutanix Files.</li></ul><h4>Understanding Infrastructure Resiliency</h4><ul><li>This section shows how Nutanix provides comprehensive data protection at all levels of the virtual datacenter: logical and physical.</li></ul><h4>Data Protection</h4><ul><li>Data can be replicated between Nutanix clusters, synchronously and asynchronously. This section shows how to configure a Protection Domain (PD) and Remote Sites, recover a VM from a PD, and perform a planned failover of a PD.</li></ul><h4>Prism Central</h4><ul><li>Having discussed and used Prism Element earlier, this section looks at the capabilities of Prism Central. With the added functionality provided by a Pro license, the focus is on features related to monitoring and managing multiple activities across a set of clusters.</li></ul><h4>Monitoring the Nutanix Cluster</h4><ul><li>This section shows you where to locate and how to interpret cluster-related log files. In addition, you will take a closer look at the Nutanix Support Portal and online help.</li></ul><h4>Cluster Management and Expansion</h4><ul><li>This section outlines essential life-cycle operations, including starting/stopping a Nutanix cluster, as well as starting/shutting down a node. You will also learn how to expand a cluster, manage licenses, and upgrade the cluster?s software and firmware.</li></ul><h4>Remote Office Branch Office (ROBO) Deployments</h4><ul><li>In this section, you will understand various configurations and requirements specific to a ROBO site. This includes hardware/software, Witness VM, networking, failure and recovery scenarios for two-node clusters, and the seeding process.</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans NECA: Nutanix Enterprise Cloud Administration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the NECA: Nutanix Enterprise Cloud Administration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

IT Certifications

AWS Certified Solutions Architect

NECA: Nutanix Enterprise Cloud Administration

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>This course is intended for intermediate to advanced Business Analysts who are looking to improve their skills for eliciting, analyzing, documenting, validating, and communicating requirements.</p>Overview<p>Obtain a thorough understanding of the core responsibilities of the business analyst <br />Understand the main professional associations and standards supporting business analysts in the industry<br />Discuss and explore the components of each of the domains/knowledge areas that comprise the work of business analysis<br />Recognize the importance of properly defining the business need prior to engaging in requirements activities<br />Formulate a strong understanding of the concepts that comprise strategy analysis<br />Obtain experience with identifying and analyzing stakeholders<br />Decipher between project and product scope and successfully use models to communicate scope <br />Thoroughly understand and identify the various requirements categories and be able to recognize requirements of various types<br />Explore business rules analysis<br />Understand the benefits of process modeling and the common modeling language of BPMN<br />Discuss process models  and how the techniques can capture details about the as-is/to-be environment<br />Learn how to properly prepare and conduct interviews<br />Explore the components of use cases<br />Learn what it means to package requirements<br />Obtain hands-on experience with a number of business analysis techniques and gain hands-on experience eliciting, defining, and writing requirements.</p><p>This course provides students a clear understanding of all the facets of the business analysis role, including a thorough walkthrough of the various domain/knowledge areas that comprise the business analysis profession. Students are provided an opportunity to try their hand at several business analysis techniques to assist with improving their skills in stakeholder identification, scope definition, and analyzing, documenting, and modeling requirements.</p></div><div id="course-pills-2"><h4>Introduction to Business Analysis</h4><ul><li>What is business analysis</li><li>Benefits and challenges of business analysis</li><li>Project success factors</li></ul><h4>A Closer Look at the Business Analyst Role</h4><ul><li>Definition of a business analyst</li><li>Responsibilities of a business analyst</li><li>Importance of communication/collaboration</li><li>BA role vs. PM role</li><li>Project roles involved in requirements</li><li>IIBA/PMI and the goals of a professional association</li><li>Purpose for having a BA standard</li><li>IIBA?s BABOKÂ© Guide and PMI?s Practice Guide in Business Analysis</li><li>Business analysis beyond project work</li><li>Business analysis core concepts</li><li>Business analysis perspectives</li><li>IIBA and PMI certifications for business analysts</li><li>Workshop: Choose Your Project</li></ul><h4>Supporting the Project Portfolio (Enterprise Analysis)</h4><ul><li>Define Strategy Analysis</li><li>When to perform Strategy Analysis</li><li>Components of Strategy Analysis</li><li>Defining the business need</li><li>Envisioning the Product and Project</li><li>Defining business requirements</li><li>The importance of stakeholders</li><li>Stakeholder identification</li><li>Tips for analyzing stakeholders</li><li>Techniques for managing stakeholder lists</li><li>Discussion: Who is involved in strategy analysis?</li><li>Workshops: Define the Business Need, Write Business Requirements, and Identify Stakeholders</li></ul><h4>Understanding and Defining Solution Scope</h4><ul><li>Defining solution scope</li><li>Techniques for defining solution scope</li><li>Applying the brainstorming technique</li><li>Project scope vs. Product scope</li><li>Finding solution boundaries</li><li>The Context Diagram</li><li>Actors and key information</li><li>Workshop: Draw a Context Diagram</li></ul><h4>Understanding Requirements</h4><ul><li>What is a requirement?</li><li>Requirement types</li><li>Business, Stakeholder, Solution, and Transition requirements</li><li>Assumptions and constraints</li><li>Business rules</li><li>Taxonomy of business rules</li><li>Decision tables</li><li>How to write simple calculations</li><li>Requirements vs. business rules</li><li>Document requirements</li><li>Workshop ? Document Requirements </li></ul><h4>Elicitation and Process Modeling</h4><ul><li>Why do we model processes?</li><li>What is Business Process Management?</li><li>Using a modeling notation</li><li>?As Is? vs. ?To Be? modeling</li><li>Why use BPMN?</li><li>Basic BPM notation</li><li>Business Process Modeling ? A case study</li><li>Business Process Realignment</li><li>?As Is? vs. ?To Be? activity diagrams</li><li>Workshop: Create a Business Process Model</li></ul><h4>Planning &amp; Eliciting Requirements</h4><ul><li>Interviewing ? what and why?</li><li>Preparing for an effective interview</li><li>Types of questions to ask</li><li>Sequencing questions</li><li>Active listening techniques</li><li>Planning for elicitation</li><li>Conducting the interview</li><li>Establishing rapport</li><li>Active Listening</li><li>Feedback techniques</li><li>Types of elicitation techniques</li><li>Workshops: Planning for Elicitation and Conducting an Elicitation Session</li></ul><h4>Use Case &amp; User Story Analysis</h4><ul><li>What is an Actor?</li><li>Types of Actors</li><li>How to ?find? Use Cases?</li><li>Diagramming Use Cases</li><li>Tips on naming Use Cases</li><li>Explaining scenarios</li><li>The use case template</li><li>Components of a use case</li><li>Scenario examples</li><li>Best practices for writing Use Cases</li><li>Scenarios and flows</li><li>Alternate and exception flows</li><li>Exercises: Drawing a Use Case Diagram, Writing the Main Success Scenario, and Writing Alternate and Exception Scenarios</li></ul><h4>Analyzing &amp; Documenting Requirements</h4><ul><li>Requirements and Use Cases</li><li>Non-Functional requirements</li><li>User Interface Requirements</li><li>UI Data Table</li><li>Reporting requirements</li><li>Data requirements</li><li>Data accessibility requirements</li><li>Characteristics of good requirements</li><li>The business requirements document (BRD)</li><li>BRD vs. Functional Requirements Specification</li><li>Preparing the requirements package</li><li>Requirements traceability</li><li>Workshops: Develop a User Interface, Analyzing Requirements, and Tracing requirements</li></ul><h4>Additional Resources</h4><ul><li>Useful books and links on writing effective requirements</li></ul></div>

Business Analyst

Agile Business Analyst

Business Analysis

Needs Analysis

Business Process Modeling

Business Data Analysis

BA27 - Writing and Managing Effective Requirements

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>Server administrators<br />Network engineers<br />Systems engineers<br />Consulting systems engineers<br />Technical solutions architects<br />Network administrators<br />Storage administrators<br />Network managers<br />Cisco integrators and partners</p>Overview<p>After taking this course, you should be able to:<br />Describe and implement Fibre Channel, zoning, and N-Port Virtualization (NPV) features on Cisco UCS<br />Describe and implement Fibre Channel over Ethernet (FCoE) on Cisco UCS<br />Describe Cisco UCS policies for service profiles<br />Describe Cisco Adapter Fabric Extender (FEX) and Single Root I/O Virtualization<br />Describe and implement Role-Based Access Control (RBAC) on Cisco UCS<br />Describe and implement external authentication providers on Cisco UCS Manager<br />Describe and implement key management on Cisco UCS Manager<br />Describe Cisco UCS Director<br />Describe and implement Cisco Intersight<br />Describe the scripting options for Cisco UCS Manager<br />Describe and implement monitoring on Cisco UCS Manager</p><p>The Configuring Cisco Unified Computing System (DCCUCS) v1.0 shows you how to deploy, secure, operate, and maintain Cisco Unified Computing System? (Cisco UCSÂ©) B-series blade servers, Cisco UCS C-Series, and S-Series rack servers for use in data centers. You will learn how to implement management and orchestration software for Cisco UCS. You will gain hands-on practice: configuring key features of Cisco UCS, Cisco UCS Director, and Cisco UCS Manager; implementing UCS management software including Cisco UCS Manager and Cisco Intersight?; and more.</p></div><div id="course-pills-2"><h4>Implementing Cisco UCS Storage Area Network (SAN)</h4><ul><li>SAN Introduction</li><li>Cisco UCS Fabric Interconnect Fibre Channels modes</li><li>Named VSANs</li><li>Cisco UCS Fibre Channel and FCoE Storage Connectivity</li></ul><h4>Describing Cisco UCS Policies for Service Profiles</h4><ul><li>Storage Policies and Profiles</li><li>Basic Input Output System (BIOS) Policies</li><li>Boot Policy</li><li>Intelligent Platform Management Interface (IPMI) Policies</li><li>Scrub Policies</li><li>Maintenance Policies</li></ul><h4>Describing Cisco Adapter FEX and Single Root I/O Virtualization</h4><ul><li>Cisco FEX Overview</li><li>Cisco Adapter FEX</li><li>Single Root I/O Virtualization</li></ul><h4>Implementing RBAC on Cisco UCS</h4><ul><li>RBAC in Cisco UCS</li><li>Users, Roles, and Privileges</li><li>Functions of Organizations and Locales</li><li>Effective Rights of a User</li></ul><h4>Implementing External Authentication Providers</h4><ul><li>Options for External Authentication Providers</li></ul><h4>Implementing Key Management on Cisco UCS Manager</h4><ul><li>Public Key Infrastructure</li></ul><h4>Implementing Cisco UCS Director</h4><ul><li>Cisco UCS Director Overview</li><li>Policies, Virtual Data Centers, and Catalogs</li><li>Cisco UCS Director Virtualization Support</li><li>Managing Compute with Cisco UCS Director</li><li>Cisco UCS Manager Orchestration</li><li>Self-Service Portal</li><li>Reporting and Monitoring in Cisco UCS Director</li></ul><h4>Implementing Cisco Intersight</h4><ul><li>Cisco UCS Director Overview</li><li>Important Features of Cisco Intersight</li></ul><h4>Describing the Scripting Options for Cisco UCS Manager</h4><ul><li>Cisco UCS Manager XML API</li><li>Cisco UCS Management Information Tree</li><li>Managed Object Browser</li><li>Cisco UCS PowerTool</li><li>Cisco UCS Python Software Development Kit (SDK)</li></ul><h4>Implementing Key Management on Cisco UCS Manager</h4><ul><li>Public Key Infrastructure</li></ul><h4>Implementing Cisco Intersight</h4><ul><li>Cisco Intersight Overview</li><li>Important Features of Cisco Intersight</li></ul><h4>Describing the Scripting Options for Cisco UCS Manager</h4><ul><li>Cisco UCS Manager XML API</li><li>Cisco UCS Management Information Tree</li><li>Managed Object Browser</li><li>Cisco UCS Manager PowerTool</li><li>Cisco UCS Python SDK</li></ul><h4>Implementing Monitoring on Cisco UCS Manager</h4><ul><li>Logging Sources in Cisco UCS Manager</li><li>Port Monitoring Capabilities of Cisco UCS Manager</li><li>Simple Network Management Protocol (SNMP) Security Ramifications</li><li>Cisco UCS Manager Call Home Feature</li></ul><h4>Lab outline</h4><ul><li>Configure Pod-Specific Device Aliases</li><li>Configure Zoning</li><li>Configure VSANs in Cisco UCS Manager</li><li>Configure Unified Ports on Cisco UCS Fabric Interconnects</li><li>Install and Boot VMware Elastic Sky X Integrated (ESXi) on Cisco UCS from the FCoE Logical Unit Number (LUN) via FCoE</li><li>Configure RBAC</li><li>Configure Cisco UCS Manager to Authenticate Users via Open Lightweight Directory Access Protocol (OpenLDAP)</li><li>Configure a Trusted Point and Key Ring in Cisco UCS Manager</li><li>Configure Cisco UCS with Cisco Intersight</li><li>Configure Cisco UCS Manager Using Scripting</li><li>Implement Syslog and Call Home</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Cisco Configuring Cisco Unified Computing System v1.0 (DCCUCS) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Cisco Configuring Cisco Unified Computing System v1.0 (DCCUCS) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Cisco Certified Network Associate (CCNA)

Cisco Configuring Cisco Unified Computing System v1.0 (DCCUCS)

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">One hour webinar on Rally Roadbooks &ndash; hints and tips to go the right way and ensure enjoyment on rallies and car tours.
</p>

One hour webinar on Rally Roadbooks – hints and tips to go the right way and ensure enjoyment on rallies and car tours.


Rally Navigation Training Services

Sports & Fitness

Learn to use and read a Roadbook for Rallies or Classic Car Tours in this informative and interactive webinar.

Rally Navigation - Introduction to Roadbooks

General Admission

Brighton

Southend on Sea

Droitwich Spa

Portsmouth

Rotherham

Manchester

Leeds

Slough

Bingley

Newport

Peterborough

Milton Keynes 

Nottingham

Paisley

Birmingham

Luton

Hull

Northampton

Bedford

Liverpool 

Swansea

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 4 (Foundation Degree Level) - Ireland Level 6
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 4 (Ireland Level 6)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M00 - Introduction:
Learning outcomes, Assumptions and Overview.
M01 - Basic Phlebotomy - revision:
Recap of basic phlebotomy theory and practice - precursor to
the advanced course.
M02 - Aspirated and Vacuated Systems:
Open systems (Syringe & Needle), closed systems (Vacutainer & Monovette), Alternative closed systems, Using Monovette - aspiration and evacuated techniques, monovette adapter systems.
M03 - Specialised and Advanced Phlebotomy Equipment:
The centrifuge - overview. Safe operation and use. Managing a centrifuge breakage or spillage.
Equipment and practices in unusual situations.
Patients with special needs and requiring specific attention.
Equipment preparation for blood samples that are collected at
0 degrees, 37 degrees C and other non-standard conditions.
A look at advances in technology and how to use the latest devices.
M04 - Point of Care Testing:
What is POC Testing? Advantages, Disadvantages and Clinical
Outcomes. Comparison of POC with lab testing. 10 common POC tests. Roles for phlebotomists performing POC Tests.
M05 - Neonates and Children:
Sample collection from new-born to pre-adult. A detailed overview of legal principles of law including child consent and child protection for phlebotomists. Neonatal and child blood collection equipment.
A comprehensive look at heel and finger-prick procedures including
microtainers, lancets and capillary tube collection. Detailed heel prick procedure. Paediatric finger prick collection. The life-threatening hazard of over-collecting. Communication techniques in differing age bands.
Consent and the law. Basic principles of lawful consent for neonates and paediatric patients. Child protection.
Detailed analysis of neonatal and paediatric blood collection including Guthrie card collection. Neonatal bottles - colours and tests. Paediatric blood gases collection.
Butterfly needles - when to use. Blood tests during pregnancy. Neonatal blood screening - nine conditions covered. Bilirubin in neonates.
M06 - Geriatric Patients:
The challenges of phlebotomy in older people. Understanding skin changes and venepuncture implications. A profile of common
geriatric blood tests. Age related problems. Procedural precautions.
M07 - Special Procedures:
Drawing blood from back of hand. Drawing blood from lower limb veins. Managing the unwilling or difficult patient. Managing the psychiatric patient. Managing the isolated patient. Non-routine blood tests. Managing the latex allergy patient (type 1 and type 4 reactions). Latex indicators. Sample handling - non-routine procedures. Drug trials and research projects.
M08 - Special Tests and Sample Handling Procedures:
A look at sample collection at specific times of day and night,
samples that are protected from light, collected on ice and
collected at body temperature. Procedures for each group - collection notes, analytic time, optimal collection time and notes for each group.
M09 - Advanced Phlebotomy Tasks:
Additional procedures. Maintaining POC equipment. Stock control and stock rotation. Quality control. Data entry. Product evaluation. Training and competency evaluation.
M10 - Alternative Environments:
A step-by-step look at non-clinical phlebotomy environments including private testing, DEFRA, forensic and police, cord blood collection, DNA analysis, veterinary services, overseas and volunteering.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM)
MORNING , AFTERNOON OR EVENING SESSION:

1 - Welcome, introductions and overview:
- Classroom - health & safety briefing, schedule overview.
- Virtual Classroom - audio/visual checks and registration. Unpacking and overview of your training kit.
2 - Syringe and Needle (open system): Correct use and applications.
3 - Monovette (open and closed systems):
Using the Monovette system in aspiration mode - correct use and applications.
Using the Monovette system in evacuated mode - correct use and applications.
4 - IR Vein Detector:
Demonstration of the IR vein detector for assisting in detection of difficult veins.
5 - Veins in back of hand:
Detecting suitable veins in the back of the hand.
6 - POC testing:
Point of Care Testing - use of glucose meter to demonstrate a typical POC test procedure. Correct use and overview of other POC test devices.
7 - Using lancets (finger collection)
We look at the correct use of lancets for POC testing and whole blood micro-collection.
8 - Using lancets (heel collection)
We look at the correct use of lancets for neonatal blood spot tests (Guthrie Test).
9 - Capillary collection
Using glass capillary tubes for micro-collection. Correct use and handling.
10 - Microtube collection
Correct use of BD Microtainers (and similar micro-collection bottles) - collection and handling.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6)

    FDSc (Foundation Degree Level) qualification

    Nationally Recognised certificate

    Dually accredited: Open College Network  and CPD

    Covers both aspirated and evacuated systems

    Covers specialised blood collection systems & methods

    Classroom or Virtual Classroom learning options

    Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep)

    Complete your training from beginner to advanced level

    This course either follows on from our Introduction to Phlebotomy Course  or can be combined with our introductory course as part of a course package (see below)

    Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.


Advanced Phlebotomy - Skills & Techniques (GPT005)

ONLINE STUDY + ONE DAY ZOOM SESSION
NO CLASSROOM ATTENDANCE REQUIRED


Awarding Body: Dual Accreditation - Open College Network (OCN Credit4Learning) & The CPD Certification Service (21 CPD Points)
 
Award Level: UK - Level Three (Advanced) + 21 CPD Points
Ireland Level Five (Advanced) + 21 CPD Points
 
Minimum Age: 18 (16 with parental consent)
 
Entry requirements: None. English Level 2 desirable
 
Training Locations: Study online + virtual classroom.
 
Practical Training: Includes FREE Practise@Home Phlebotomy Training Kit worth £79.99
This comprehensive 76 piece practical training kit includes mini-arm trainer, sharps container and all medical grade supplies needed as well as a step-by-step 30 minute training video.



PART 1 (THEORY) - STUDY AT HOME ONLINE :
Complete your theory training online in the comfort of your own home or at work. Stop/start when it suits you and complete the online modules at your own pace. Can be completed on multiple devices such as laptop, smart-phone, desktop computer, kindle, tablet etc.
 
PART 2 (PRACTICAL SESSIONS) - JOIN US FOR A COMPREHENSIVE ONE DAY ZOOM SESSION:
Full instructions will be provided. We will send you a completely free Practise@Home Phlebotomy Training Kit, including a mini-arm trainer, for you to keep. You will follow your tutor's on-screen instructions during your Zoom virtual classroom sessions as you learn and develop your phlebotomy skills. The procedures and practices taught online are exactly the same as you would learn in the classroom. At any time before or after your course you can watch our 30 minute step-by-step video to refresh your knowledge and continue to use your training kit to practice your skills.
 
(THIS COURSE AWARDS THE SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR CLASSROOM AND HYBRID COURSE VERSIONS)


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


COURSE ITINERARY

 
A dually-accredited hybrid modular venepuncture course awarding an
OCN Accredited Level Three Certificate (3 credits) & 21 CPD Points


Nationally Recognised Qualification


Part 1 - online (eLearning) Part 2 - Virtual Classroom (1 Day Zoom)


PRE-COURSE
Home study pack - download and complete before the virtual classroom sessions

PART 1 - ONLINE
M01: Course Overview
M02: History, Definitions and Roles
M03: Work-flow cycles
M04: Professionalism
M05: Health & Safety
M06: Blood Collection Systems
M07: Anatomy & Physiology
M08: Blood Composition
M09: Using the equipment
M10: Performing the venepuncture - see Classroom Part 2
M11: Lab Tests and Bottle Types
M12: Analytical Errors
M13: Informal Quiz – answers
M14: Award – accredited certificates, value, application and overview. Job Opportunities.


PART 2 - VIRTUAL CLASSROOM (ONE DAY ZOOM SESSION)
M01: Introduction: Welcome, Introductions and Overview.
M10: Performing the venepuncture (theory overview)
P01: Practical Session 1 – Equipment familiarisation - "Tools of the Trade"
P02A: Practical Session 2A – Unpacking your training kit
P02B: Practical Session 2B - A look at the mini-arm trainer and associated equipment
P03: Practical Session 3 – Using the tourniquet and identifying a vein
P04: Practical Session 4 – Handling and assembling the equipment. Familiarisation and procedures including initial skill-set development
P05: Practical Session 5 - Further skill-set development and consolidation. Discussing needle types including winged infusion sets (butterfly needles)
P06A: Practical Session 6A – Performing the venepuncture on the mini-arm trainer. Palpating the vein, performing the venepuncture. Sample handling and labelling.
P06B: Practical Session 6B – Consolidating pre- and post-venepuncture procedures.
 
Additional support material can be downloaded as you progress through the course online.





ZOOM SESSION

VIRTUAL CLASSROOM (ZOOM) SESSIONS 
Our Virtual Classroom training course consists of online study (Part 1 - theory) and Virtual Classroom Zoom sessions (Part 2 - practical skill-set development)
You must complete your Part 1 online study before joining us for your Zoom session(s).
Once you have enrolled on this course you will be sent a free Practise@Home Training Kit, This is yours to keep and can be reused any many time as you wish after you have completed the course.
Your Booking Confirmation will include your Zoom log-in details.



Learn how to take blood ... train as a Phlebotomist

    Nationally Recognised Qualification

    No previous experience or qualifications needed

    OCN Accredited - Level 3 (advanced)

    CPD Accredited (The CPD Certification Service)

    Covers all steps up to live blood draw

    Practise on artificial arm and fake blood!

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Introduction to Phlebotomy Course (GPT003VC) - 1 DAY Virtual Classroom

<p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Become a certified UI designer</strong></p><ul style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><li fr-original-style="" style="box-sizing: border-box;">Learn how to create beautiful, pixel-perfect user interfaces</li><li fr-original-style="" style="box-sizing: border-box;">Accelerate your career with an in-demand skillset</li><li fr-original-style="" style="box-sizing: border-box;">Get a professional qualification in just 12 weeks</li><li fr-original-style="" style="box-sizing: border-box;">Manage your own schedule with our flexible, self-paced online course</li></ul><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Expand your career options</strong></p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">UI skills are needed worldwide, and demand is growing. With a globally recognised qualification, you&rsquo;ll become a more valuable, sought-after professional.</p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Design with confidence</strong></p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">You&rsquo;ll understand the &lsquo;why&rsquo; of good UI design by knowing the principles behind it. You&rsquo;ll be able to defend your decisions and design with confidence.</p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Work in a creative, rewarding job</strong></p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">UI designers add personality and visual appeal to user interfaces. It&rsquo;s an enjoyable career that rewards creativity: the perfect entry into tech for visually-minded people.</p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">A flexible, university-backed curriculum</strong></p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">Our curriculum is university credit-rated and approved by the industry. Over 12 weeks, you&rsquo;ll learn the principles and skills you need to become a confident UI designer.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Study method</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Online, self-paced</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Duration</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">12 weeks</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Access to content</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">12 months</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Qualification</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Professional Certificate in UI Design</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Awarded by Scottish Qualifications Authority trading as SQA</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Additional info</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Exam(s) / assessment(s) is included in price</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Tutor is available to students</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Description</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">During this 12 week, online course you will learn:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Introduction to UI Design</li><li fr-original-style="" style="box-sizing: border-box;">Brand and Personality</li><li fr-original-style="" style="box-sizing: border-box;">Layout</li><li fr-original-style="" style="box-sizing: border-box;">Design Principles</li><li fr-original-style="" style="box-sizing: border-box;">Interactivity</li><li fr-original-style="" style="box-sizing: border-box;">Typography</li><li fr-original-style="" style="box-sizing: border-box;">Colour, shapes and effects</li><li fr-original-style="" style="box-sizing: border-box;">Iconography and imagery</li><li fr-original-style="" style="box-sizing: border-box;">Design process</li><li fr-original-style="" style="box-sizing: border-box;">Presenting ideas</li><li fr-original-style="" style="box-sizing: border-box;">UI design tools</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will also work on a project and your portfolio with access to weekly mentor sessions, an active student community, and support from our student success team.</p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Who is this course for?</h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Graphic designers and digital designers who want to upskill to UI design</li><li fr-original-style="" style="box-sizing: border-box;">UI designers who want to strengthen their knowledge and craft</li><li fr-original-style="" style="box-sizing: border-box;">UX professionals who want to become more rounded product designers</li><li fr-original-style="" style="box-sizing: border-box;">Anybody with a design background looking for a creative job in tech</li></ul></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Requirements</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You don&rsquo;t need experience in design or technology to enrol in our courses, although having one or both is a definite bonus. Our students come from a diverse mix of backgrounds, including project management, development, graphic design, product management, business analysis and so on.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You need to be motivated and committed. We set a high bar. Studying for one of our professional qualifications requires a certain amount of time, energy and focus.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You need to be comfortable learning in English. All video lessons, course materials, webinars, correspondence and the final exam are delivered in English.</p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Career path</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Students typically graduate into UI Designer jobs. The average UI Designer salary in the UK with 3-5 years experience is &pound;62,500.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This is based on data from Payscale, Totaljobs, Indeed, Talent, and Glassdoor</p></section></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><br fr-original-style="" style="box-sizing: border-box;"></section>

UX Design Institute 

UI / UX Design

Professional Certificate in UI Design

<p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);">A comprehensive introduction to UX design. Learn the key principles and concepts behind the UX process.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Take your first steps into UX</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Whether you want to explore UX as a career or expand your professional skillset, this UX design fundamentals course is the perfect starting point.</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Follow 65 expert lessons that will immerse you in the theory and principles of UX Design</li><li fr-original-style="" style="box-sizing: border-box;">Learn about the techniques that underpin the UX process, like user research, affinity diagrams, and prototyping</li><li fr-original-style="" style="box-sizing: border-box;">Earn a globally recognised and university credit-rated professional qualification</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who is it for?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Anybody who needs to understand UX</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Format</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Online, self-paced</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Duration</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">6 weeks (recommended)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Commitment</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">3 hours per week</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">How you&rsquo;ll benefit</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you want to really understand UX, this UX design fundamentals course for you.</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Speak confidently about UX design</li><li fr-original-style="" style="box-sizing: border-box;">Develop a mindset for problem-solving</li><li fr-original-style="" style="box-sizing: border-box;">Learn to advocate for the user - and make better business decisions as a result</li><li fr-original-style="" style="box-sizing: border-box;">Become a more rounded, valuable professional</li><li fr-original-style="" style="box-sizing: border-box;">Showcase your knowledge with a university credit-rated certificate</li></ul><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learn the key UX design fundamentals concepts in just six weeks.</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Everything you need to truly grasp UX, over five engaging modules.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 1</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Introduction to UX design</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Gain a comprehensive overview of the UX design process.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 2</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">User research methods</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn how to gain deep insights into customer needs and behaviours.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 3</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Analysis techniques</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Discover how research gets translated into actionable insights.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 4</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Defining the experience</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Explore problem-solving techniques and design principles.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 5</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Prototyping techniques</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Understand the different forms of prototyping and when to use them.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Exam</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">40-minute final exam</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Get assessed on your knowledge through a final exam.</p><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><br fr-original-style="" style="box-sizing: border-box;"></section></section></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><br fr-original-style="" style="box-sizing: border-box;"></section>

Certificate in UX Design Fundamentals

Early Bird Price

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Sixty minute webinar on rally regularity timing for jogularity and regularity in styles where a full average speed time schedule is provided. The competitive component of on the public highway historic road rallying, focusing on jogularity style timing. Ideal for competitors on events such as HERO Challenge, Rally the Globe events or Three Castles.
</p>

Join our exclusive 60-minute webinar on rally regularity timing, designed to give an introduction to regularities in the jogularity or cumulative speed table styles. Learn how to navigate a full average speed time schedule and master the competitive aspects of historic road rallying on public highways. This session focuses on the processes required to understand and use the supplied time schedules, perfect for those competing in events like the HERO Challenge, Rally the Globe, and Three Castles. Whether you're a seasoned competitor or looking to sharpen your skills, this webinar will equip you with the strategies you need to succeed.


Historic Road Rallying training webinar on Regularity focusing on the Jogularity and Cumulative Speed Table styles.

Rally Navigation - Introduction to Regularity Timing

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>This course is designed for anyone who needs an understanding of IT Service Management to help deliver better value to customers. It is appropriate for all IT staff and management, as well as customers who work closely with IT to support business requirements. This course is also designed for students who are seeking the ITILÂ© 4 Foundation certification and who want to prepare for ITILÂ© 4 Foundation exam.</p>Overview<p>By the completion of this course, you will have a deep understanding of the 7 Guiding Principles, 4 Dimensions of Service Management, 34 ITILÂ© Practices, and the new Service Value Chain that incorporate the core of ITILÂ© version 4.</p><p>ITILÂ© is the world?s leading best practice framework for implementing IT Service Management. ITIL version 4 introduces IT Service Management through the lens of a Service Value System (SVS), which provides a holistic end-to-end view of how to successfully contribute to business value, and also how to leverage concepts from models such as Lean IT, Agile, DevOps and Organizational Change Management. This foundational course immerses you in the guiding principles, dimensions, and practices of ITILÂ© 4.  This course will earn you 21 PDUs. <br /><br /> <b>This class includes an exam voucher. </b></p></div><div id="course-pills-2"><h3>1 - ITIL 4 OVERVIEW</h3> <ul> <li>Introduction to ITIL</li> <li>Key Concepts of ITIL</li> </ul> <h3>2 - The ITIL Framework</h3> <ul> <li>The Four Dimensions of Service Management</li> <li>The ITIL Service Value System</li> </ul> <h3>3 - The ITIL Guiding Principles</h3> <ul> <li>Focus on Value</li> <li>Start Where You Are</li> <li>Progress Iteratively with Feedback</li> <li>Collaborate and Promote Visibility</li> <li>Think and Work Holistically</li> <li>Keep It Simple and Practical</li> <li>Optimize and Automate</li> </ul> <h3>4 - THE ITIL SERVICE VALUE SYSTEM (SVS)</h3> <ul> <li>Governance</li> <li>The Service Value Chain</li> <li>Continual Improvement</li> </ul> <h3>5 - Key ITIL Practices</h3> <ul> <li>Continual Improvement</li> <li>Service Level Management</li> <li>Change Control</li> <li>Incident Management</li> <li>Service Request Management</li> <li>Service Desk</li> <li>Problem Management</li> </ul> <h3>6 - Other ITIL Practices</h3> <ul> <li>General Management Practices</li> <li>Service Management Practices</li> <li>Technical Management Practices</li> </ul></div>

IT Service Management

ITIL

IT (Information Technology)

International Trauma Life Support (ITLS)

Institute of Leadership & Management (ILM)

London

Actors Studio

Screen Acting Weekly with Showreel

BASIC to ADVANCED COURSE PACKAGE

Complete 3 courses over 2 full days and receive three qualifications:

Introduction to Phlebotomy Certificate (Nationally Recognised Level 3, Ireland Level 5)
Days 1 and 2: 9.30am – 5.00pm

Advanced Phlebotomy Certificate (Nationally Recognised Level 4, Ireland Level 6)
Day 1: 5.30pm - 8.30pm

Geopace Certificate of Competency (Nationally Recognised Accredited, CPD Practical Skills)
Day 2: 5.30pm - 8.30pm

Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.






Key Facts & Summary:


COURSE 1: INTRODUCTION TO PHLEBOTOMY COURSE - NATIONALLY RECOGNISED AND ACCREDITED VENEPUCTURE COURSE
UK Level Three (Ireland Level Five)
DUALLY ACCREDITED - Open College Network (OCN) and The CPD Certification Service (21 CPD Points)

PART 1 (DAY 1) - 9.30am to 5.00pm
PART 2 (DAY 2) - 9.30am to 5.00pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

A TWO DAY venepuncture course at Level 3. Trains up to the point of live blood draws.

On completion awards a Nationally Recognised and Accredited Certificate in Phlebotomy.

DAY ONE (PART 1) - THEORY
Attend the course location of your choice – starts at 9.30am and finishes approx. 5.00pm

DAY TWO (PART 2) - CLASSROOM
Your classroom tutor will recap on the theory element (above) after which you will begin your practical sessions learning and developing the skills required up to the point of Live Blood Draws.

DOWNLOAD A COURSE ITINERARY HERE



COURSE 2: ADVANCED PHLEBOTOMY COURSE - NATIONALLY RECOGNISED AND ACCREDITED VENEPUCTURE COURSE
UK Level Four (Ireland Level 6)
DUALLY ACCREDITED - Open College Network (OCN) and The CPD Certification Service (14 CPD Points)

PART 1 - THEORY
Complete your theory training online in the comfort of your own home or at work.

PART 2 - CLASSROOM
Follow on from your Day One Theory training, in the evening, from 5.30pm - 8.30pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.

On completion awards a Nationally Recognised and Accredited Certificate in Advanced Phlebotomy.

DOWNLOAD A COURSE ITINERARY HERE



COURSE 3: ROUTE TO COMPETENCY MASTERCLASS
CPD ACCREDITED - The CPD Certification Service

CLASSROOM
Follow on from your Day Two practical training, in the evening, from 5.30pm - 8.30pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

GEOPACE LIVE BLOOD SESSIONS enabling you to draw human blood under 1-to-1 supervision of your tutor. You will follow a Competency Checklist, signed off by your tutor on completion.

On completion awards a Geopace Certificate of Competency - Nationally Recognised and Accredited Route to Competency - Live Blood Draws Certificate

DOWNLOAD A COURSE ITINERARY HERE




How do I attend?

EITHER -
CLASSROOM OPTION - Attend one of our scheduled classroom locations, completing your Introduction to Phlebotomy Course over 2 days. You will also complete your Advanced Training at the end of the first day and your Competency Training at the end of the second day.

Our Introduction to Phlebotomy and Advanced Phlebotomy Training Kits are supplied at no charge when booking our virtual classroom training option.
If you would like to add one or both of these kits to your classroom training option then these are available to add at time of booking. Our comprehensive training kits each mirror the same equipment and supplies used in the classroom and both include detailed video tutorials, allowing you to continue to practice and "hone" your skills after you have completed your practical training.

OR -

VIRTUAL CLASSROOM OPTION- Complete your theory training online at home or work, then join us for a one day Zoom session to complete your Introduction to Phlebotomy virtual classroom training, followed by your Advanced Training in the evening of the same day. You have the option to add a classroom-based competency session, awarding a CPD Accredited Geopace Certificate of Competency, at time of booking.

Our Virtual Classroom option includes two very comprehensive training kits - one for your introductory course and one for your advanced course. Kits are included at no charge (normally £79.95 each) and are yours to keep and to continue to practice with after you have finished your courses. The equipment and supplies included in your kits are the same as those used if you choose the classroom option.

How do I book?

Choose whether you would like to attend in a classroom or if you would like to complete your training by virtual classroom.
Click on the Classroom - Booking Options or Virtual Classroom - Booking Options buttons below to see all upcoming dates and locations.

Please note - Competency Training
Our Route to Competency Masterclass - Live Blood Sessions can only be completed in a classroom environment. This is included when you book a classroom option. When booking the virtual classroom option you can choose to add this at time of booking. You will receive a voucher code to enable you to book onto any upcoming dates or locations. For most of our two day course we run our competency training at the end of the second day and therefore you should be able to complete your full training programme with us over two days.

If you are completing your training by virtual classroom please see our list of competency training locations here.

If you would like to "mix and match" your training dates and/or locations then please call our admin team on 01525 713377 who will be more than happy to put a training package together for you on dates and / or locations that suit you.

All courses are accredited and are Skills for Health & WHO compliant.

THIS COURSE PACKAGE INCLUDES:
1: INTRODUCTION TO PHLEBOTOMY COURSE (GPT003) - Level 3 (Ireland Level 5)
2: ADVANCED PHLEBOTOMY COURSE (GPT005) - Level 4 (Ireland Level 6)
3: GEOPACE COMPETENCY CERTIFICATE - CPD Certified (optional with Virtual Classroom)

Learn how to take blood ... train as a Phlebotomist

FAST-TRACK YOUR PHLEBOTOMY TRAINING

WITH OUR

COMPLETE TRAINING PACKAGE

20% off -  Multi-Course Discount

    Cover all stages from beginner through to Level 4

    Available as Classroom or Virtual Classroom

    Complete your beginner to advanced training in 2 days

    Awards 2 accredited qualifications - Introduction to Phlebotomy and Advanced Phlebotomy qualifications

    Both courses are dually accredited (OCN & CPD)

    Geopace Certificate of Competency included with classroom attendance or available as an option when booking virtual classroom

    Covers all steps up to live blood draw

    Learn advanced skills and techniques

    Virtual Classroom options include comprehensive Practise@Home Training Kits (yours to keep)

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Phlebotomy Training - Beginner to Advanced PACKAGE

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>The audience for this course is anyone who wants to acquire foundation level knowledge on data centre infrastructure. This course is ideally suited for data centre new hires, internal data centre support staff, IT support staff who work in the data centre, helpdesk staff, vendors/suppliers who install/maintain data centre equipment, building maintenance staff including data centre cleaners and other supporting functions, and fresh graduates. This course is also well suited for individuals working in data centre business support functions such as sales/pre-sales, HR, Finance and business administration.</p>Overview<p>The DCFC course will prepare participants for entry into the exciting and high-growth data centre industry. It will ensure that participants acquire the required basic knowledge to take on a wide variety of jobs in the data centre industry. It will also provide the required knowledge and skill to further their training into specialised areas on data centre design/build, operations/governance or standards/compliance.</p><p>The Data Centre Foundation Certificate (DCFCÂ©) is a 2-day course designed to deliver foundation knowledge about data centre facilities infrastructure. It provides participants with global overview and knowledge on data centres which will be of advantage to the participants who are looking at joining the ranks of professionals working in the data centre, ICT, infrastructure or the mechanical and electrical (M&amp;E) design industries. It will also form a solid foundation for participants who wish to pursue his/her studies either academically or to further his/her industry specialisation with professional certification courses on data centre design/build, operations/governance and/or standards/compliance. With the tremendous growth of data and the data centres to support it, the demand for data centre professionals will grow in tandem.</p></div><div id="course-pills-2"><h4>Introduction to Data Centres</h4><ul><li>History of data centres</li><li>Definition of different type data centres</li></ul><h4>Data Centre Standards</h4><ul><li>List of standards</li><li>Rating definitions</li></ul><h4>Data Centre Facilities Areas</h4><ul><li>Listing of all areas and their functions</li></ul><h4>Topology Designs</h4><ul><li>Definition of Ratings</li></ul><h4>Components of the Power Infrastructure</h4><ul><li>Utility power</li><li>Transformers</li><li>Generators</li><li>Fuel systems</li><li>ATS</li><li>UPS systems</li><li>Batteries</li><li>Electric panels</li><li>Cabling/busbar systems</li><li>Power rails/strips</li></ul><h4>Lights</h4><ul><li>Lights</li><li>Emergency lights</li></ul><h4>Cooling Infrastructure</h4><ul><li>Chillers</li><li>DX Systems</li><li>Evaporators</li><li>CRAC/CRAU/HVAC</li><li>Raised floor</li><li>Non-raised floor</li><li>Containment</li></ul><h4>ICT/Network Infrastructure</h4><ul><li>Equipment racks</li><li>Network cabling (fibre, copper)</li><li>Cable trays and pathways</li><li>TIA-606 labelling</li></ul><h4>Data Centre Security</h4><ul><li>Perimeter security</li><li>Physical protection</li><li>CCTV</li><li>Access control</li><li>Security management</li></ul><h4>Fire Suppression</h4><ul><li>Detection systems</li><li>Suppression systems</li><li>Prevention systems</li><li>Fire extinguishers</li><li>Fire Safety</li></ul><h4>Monitoring and reporting</h4><ul><li>DCIM</li><li>EMS/BMS</li></ul></div>

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