Description

Duration

3 Days

18 CPD hours

This course is intended for

This course is intended for intermediate to advanced Business Analysts who are looking to improve their skills for eliciting, analyzing, documenting, validating, and communicating requirements.

Overview

Obtain a thorough understanding of the core responsibilities of the business analyst
Understand the main professional associations and standards supporting business analysts in the industry
Discuss and explore the components of each of the domains/knowledge areas that comprise the work of business analysis
Recognize the importance of properly defining the business need prior to engaging in requirements activities
Formulate a strong understanding of the concepts that comprise strategy analysis
Obtain experience with identifying and analyzing stakeholders
Decipher between project and product scope and successfully use models to communicate scope
Thoroughly understand and identify the various requirements categories and be able to recognize requirements of various types
Explore business rules analysis
Understand the benefits of process modeling and the common modeling language of BPMN
Discuss process models and how the techniques can capture details about the as-is/to-be environment
Learn how to properly prepare and conduct interviews
Explore the components of use cases
Learn what it means to package requirements
Obtain hands-on experience with a number of business analysis techniques and gain hands-on experience eliciting, defining, and writing requirements.

This course provides students a clear understanding of all the facets of the business analysis role, including a thorough walkthrough of the various domain/knowledge areas that comprise the business analysis profession. Students are provided an opportunity to try their hand at several business analysis techniques to assist with improving their skills in stakeholder identification, scope definition, and analyzing, documenting, and modeling requirements.

Introduction to Business Analysis

What is business analysis

Benefits and challenges of business analysis

Project success factors

A Closer Look at the Business Analyst Role

Definition of a business analyst

Responsibilities of a business analyst

Importance of communication/collaboration

BA role vs. PM role

Project roles involved in requirements

IIBA/PMI and the goals of a professional association

Purpose for having a BA standard

IIBA?s BABOKÂ© Guide and PMI?s Practice Guide in Business Analysis

Business analysis beyond project work

Business analysis core concepts

Business analysis perspectives

IIBA and PMI certifications for business analysts

Workshop: Choose Your Project

Supporting the Project Portfolio (Enterprise Analysis)

Define Strategy Analysis

When to perform Strategy Analysis

Components of Strategy Analysis

Defining the business need

Envisioning the Product and Project

Defining business requirements

The importance of stakeholders

Stakeholder identification

Tips for analyzing stakeholders

Techniques for managing stakeholder lists

Discussion: Who is involved in strategy analysis?

Workshops: Define the Business Need, Write Business Requirements, and Identify Stakeholders

Understanding and Defining Solution Scope

Defining solution scope

Techniques for defining solution scope

Applying the brainstorming technique

Project scope vs. Product scope

Finding solution boundaries

The Context Diagram

Actors and key information

Workshop: Draw a Context Diagram

Understanding Requirements

What is a requirement?

Requirement types

Business, Stakeholder, Solution, and Transition requirements

Assumptions and constraints

Business rules

Taxonomy of business rules

Decision tables

How to write simple calculations

Requirements vs. business rules

Document requirements

Workshop ? Document Requirements

Elicitation and Process Modeling

Why do we model processes?

What is Business Process Management?

Using a modeling notation

?As Is? vs. ?To Be? modeling

Why use BPMN?

Basic BPM notation

Business Process Modeling ? A case study

Business Process Realignment

?As Is? vs. ?To Be? activity diagrams

Workshop: Create a Business Process Model

Planning & Eliciting Requirements

Interviewing ? what and why?

Preparing for an effective interview

Types of questions to ask

Sequencing questions

Active listening techniques

Planning for elicitation

Conducting the interview

Establishing rapport

Active Listening

Feedback techniques

Types of elicitation techniques

Workshops: Planning for Elicitation and Conducting an Elicitation Session

Use Case & User Story Analysis

What is an Actor?

Types of Actors

How to ?find? Use Cases?

Diagramming Use Cases

Tips on naming Use Cases

Explaining scenarios

The use case template

Components of a use case

Scenario examples

Best practices for writing Use Cases

Scenarios and flows

Alternate and exception flows

Exercises: Drawing a Use Case Diagram, Writing the Main Success Scenario, and Writing Alternate and Exception Scenarios

Analyzing & Documenting Requirements

Requirements and Use Cases

Non-Functional requirements

User Interface Requirements

UI Data Table

Reporting requirements

Data requirements

Data accessibility requirements

Characteristics of good requirements

The business requirements document (BRD)

BRD vs. Functional Requirements Specification

Preparing the requirements package

Requirements traceability

Workshops: Develop a User Interface, Analyzing Requirements, and Tracing requirements

Additional Resources

Useful books and links on writing effective requirements

Course Images

BA27 - Writing and Managing Effective Requirements

By Nexus Human

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