<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>Experienced system administrators and cloud administrators who are already familiar with vRealize Automation</p>Overview<p>By the end of the course, you should be able to meet the following objectives:<br />Learn installation best practices and troubleshoot installation failures<br />Verify the correct DNS configuration<br />Examine main logs and collect log bundles<br />Examine the Kubernetes pods in the vRealize Automation architecture<br />Troubleshoot common errors that prevent successful deployments<br />Troubleshoot YAML code errors in VMware cloud templates<br />Troubleshoot cloudConfig code errors in VMware cloud templates<br />Troubleshoot VMware Identity Managerâ¢ configuration errors<br />Troubleshoot common errors in VMware vRealize Orchestratorâ¢ workflows<br />Use the vRealize Orchestrator debugger<br />Use log outputs from vRealize Orchestrator<br />Troubleshoot problems in custom resources<br />Troubleshoot problems in resource actions<br />Troubleshoot action-based extensibility (ABX) actions<br />Integrate vRealize Automation with VMware vRealize Log Insightâ¢<br />Integrate vRealize Automation with VMware vRealize Operations Managerâ¢<br />Use VMware vRealize Lifecycle Managerâ¢ to troubleshoot vRealize Automation problems with licenses and certificates<br />Configure and replace certificates</p><p>This three-day, hands-on training course provides you with the advanced knowledge, skills, and tools to achieve competency in troubleshooting VMware vRealize Automationâ¢. vRealize Automation can be used to automate the delivery of virtual machines, applications, and personalized IT services across different data centers and hybrid cloud environments. This course will enable you to troubleshoot common problems with hands-on lab problems.</p></div><div id="course-pills-2"><h4>Course Introduction</h4><ul><li>Introductions and course logistics</li><li>Course objectives</li></ul><h4>Troubleshooting vRealize Automation Installation Issues</h4><ul><li>vRealize Automation installation overview</li><li>vRealize Automation installation best practices</li><li>Troubleshooting installation failures</li></ul><h4>vRealize Automation General Troubleshooting</h4><ul><li>Verifying the DNS configuration settings in vRealize Automation and vSphere</li><li>Examining the main logs in the user interface</li><li>Collecting a log bundle</li><li>Using vracli commands</li><li>Examining the pods in the vRealize Automation Kubernetes architecture</li><li>Dumping a log from a vRealize Automation Kubernetes pod</li><li>Stopping and restarting a vRealize Automation Kubernetes pod</li></ul><h4>vRealize Automation Cloud Templates and Deployment Troubleshooting</h4><ul><li>Overview of provisioning and placement workflows</li><li>Examining a deployment history</li><li>Troubleshooting deployment issues</li><li>Using deployment Dev mode</li><li>Troubleshooting YAML code</li><li>Troubleshooting problems with cloudConfig</li></ul><h4>vRealize Automation Identity Manager Architecture and Cluster Architecture</h4><ul><li>Authentication workflow in vRealize Automation</li><li>Connector high availability for the authentication</li><li>Architecture of a VMware Identity Manager cluster</li><li>Key VMware Identity Manager commands and log files</li><li>Troubleshooting a VMware Identity Manager problem</li><li>Key vRealize Automation components</li><li>Architecture of the vRealize Automation cluster</li><li>vRealize Automation node failover scenario</li><li>vRealize Automation cluster shutdown and startup process</li><li>Virtual machine provisioning workflow</li></ul><h4>Troubleshooting vRealize Orchestrator Workflows</h4><ul><li>Overview of vRealize Orchestrator and vRealize Automation communications</li><li>Using the vRealize Orchestrator debugger</li><li>Using vRealize Orchestrator log output</li><li>Troubleshooting vRealize Orchestrator binding errors</li><li>Troubleshooting vRealize Orchestrator logic errors</li><li>Troubleshooting vRealize Orchestrator payload errors</li><li>Troubleshooting custom resource errors</li><li>Troubleshooting resource action errors</li></ul><h4>Troubleshooting Action Based Extensibility (ABX) Actions</h4><ul><li>Overview of ABX actions</li><li>Troubleshooting ABX actions</li></ul><h4>vRealize Automation Integration with vRealize Tools</h4><ul><li>Integrating vRealize Automation and vRealize Log Insight</li><li>Integrating vRealize Automation and vRealize Operations Manager</li><li>Using vRealize Operations Manager to monitor vRealize Automation</li></ul><h4>vRealize Automation Certificate Management</h4><ul><li>Managing vRealize Automation certificates</li><li>Creating certificate requests with vRealize Lifecycle Manager</li><li>Using Microsoft Certificate Services to create vRealize Automation certificates</li><li>Replacing vRealize Automation certificates</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br />Notes<p>Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC)</p><p>Nexus Humans VMware vRealize Automation: Troubleshooting [V8.6] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the VMware vRealize Automation: Troubleshooting [V8.6] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

VMware Vsphere

vSphere

AWS Certified Cloud Practitioner

Microsoft Virtual Academy (MVA)

AWS Certified Solutions Architect

VMware vRealize Automation: Troubleshooting [V8.6]

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>Platform operators who are responsible for deploying and managing Tanzu Kubernetes clusters</p>Overview<p>By the end of the course, you should be able to meet the following objectives:<br />Describe how Tanzu Kubernetes Grid fits in the VMware TanzuTM portfolio<br />Describe the Tanzu Kubernetes Grid architecture<br />Deploy and manage Tanzu Kubernetes Grid management clusters<br />Deploy and manage Tanzu Kubernetes Grid workload clusters<br />Deploy, configure, and manage Tanzu Kubernetes Grid packages<br />Perform basic troubleshooting</p><p>During this three-day course, you focus on installing VMware TanzuÂ© Kubernetes Grid? on a VMware vSphereÂ© environment and then provisioning and managing Tanzu Kubernetes Grid clusters. The course covers how to install Tanzu Kubernetes Grid packages for image registry, authentication, logging, ingress, multi-pod network interfaces, service discovery, and monitoring. The concepts learned in this course are transferable for users who must install Tanzu Kubernetes Grid on other supported clouds.</p></div><div id="course-pills-2"><h4>Course Introduction</h4><ul><li>Introductions and course logistics</li><li>Course objectives</li></ul><h4>Introducing VMware Tanzu Kubernetes Grid</h4><ul><li>Identify the VMware Tanzu products responsible for Kubernetes life cycle management and describe the main differences between them</li><li>Explain the core concepts of Tanzu Kubernetes Grid, including bootstrap, Tanzu Kubernetes Grid management and workload clusters, and the role of Cluster API</li><li>List the components of a Tanzu Kubernetes Grid instance</li><li>Illustrate how to use the Tanzu CLI</li><li>Identify the requirements for a bootstrap machine</li><li>Define the Carvel Tool set</li><li>Define Cluster API</li><li>Identify the infrastructure providers</li><li>List the Cluster API controllers</li><li>Identify the Cluster API Custom Resource Definitions</li></ul><h4>Management Clusters</h4><ul><li>List the requirements for deploying a management cluster</li><li>Differentiate between deploying on vSphere 6.7 Update 3 and vSphere 7</li><li>Describe the components of NSX Advanced Load Balancer</li><li>Explain how Tanzu Kubernetes Grid integrates with NSX Advanced Load Balancer</li><li>Explain how Kubernetes manages authentication</li><li>Define Pinniped</li><li>Define Dex</li><li>Describe the Pinniped authentication workflow</li><li>List the steps to install a Tanzu Kubernetes Grid management cluster</li><li>Summarize the events of a management cluster creation</li><li>Demonstrate how to use commands when working with management clusters</li></ul><h4>Tanzu Kubernetes Clusters</h4><ul><li>List the steps to build a custom image</li><li>Describe the available customizations</li><li>Identify the options for deploying Tanzu Kubernetes Grid clusters</li><li>Explain how Tanzu Kubernetes Grid clusters are created</li><li>Discuss which VMs make up a Tanzu Kubernetes Grid cluster</li><li>List the pods that run on a Tanzu Kubernetes cluster</li><li>Describe the Tanzu Kubernetes Grid core add-ons that are installed on a cluster</li></ul><h4>Configuring and Managing Tanzu Kubernetes Grid Instances</h4><ul><li>Define the Tanzu Kubernetes Grid packages</li><li>Describe the Harbor Image Registry</li><li>Define Fluent Bit</li><li>Identify the logs that Fluent Bit collects</li><li>Explain basic Fluent Bit configuration</li><li>Describe the Contour ingress controller</li><li>Demonstrate how to install Contour on a Tanzu Kubernetes Grid cluster</li><li>Demonstrate how to install Service Discovery with ExternalDNS.</li><li>Define Multus CNI</li><li>Define Prometheus</li><li>Define Grafana</li></ul><h4>Troubleshooting</h4><ul><li>Discuss the various Tanzu Kubernetes Grid logs</li><li>Identify the location of Tanzu Kubernetes Grid logs</li><li>Explain the purpose of crash diagnostics</li><li>Demonstrate how to use SSH to connect to a Tanzu Kubernetes Grid VM</li><li>Describe the steps for troubleshooting a failed cluster deployment</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br />Notes<p>Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC)</p><p>Nexus Humans VMware Tanzu Kubernetes Grid: Install, Configure, Manage [V1.5] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the VMware Tanzu Kubernetes Grid: Install, Configure, Manage [V1.5] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Kubernetes

Trainers Course

VMware Tanzu Kubernetes Grid: Install, Configure, Manage [V1.5]

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>Experienced security administrators and security analysts who are already familiar with VMware Carbon Black Cloud</p>Overview<p>By the end of the course, you should be able to meet the following objectives:<br />Describe and determine use cases for integrating with VMware Carbon Black Cloud<br />Configure, automate, and troubleshoot the VMware Carbon Black Cloud Syslog Integration<br />Use VMware Carbon Black Cloud APIs to pull data with Postman<br />Install and use the VMware Carbon Black Cloud Python SDK<br />Automate operations using the VMware Carbon Black Cloud SDK and APIs<br />Identify and troubleshoot VMware Carbon Black Cloud sensor installations<br />Gather troubleshooting data within the browser to remediate or escalate problems<br />Identify and resolve sensor usage, networking, and performance problems with the VMware Carbon Black Cloud sensor</p><p>This two-day, hands-on training course provides you with the advanced knowledge, skills, and tools to achieve competency in performing advanced operations and troubleshooting of VMware Carbon Black Cloud. This course will go into integrating VMware Carbon Black Cloud with other third-party components and utilizing the API and the SDK to automate operations within the product and your security stack. This course will also enable you to troubleshoot common problems during sensor installation, operations, and within the VMware Carbon Black Cloud console with hands-on lab problems.</p></div><div id="course-pills-2"><h4>Course Introduction</h4><ul><li>Introductions and course logistics</li><li>Course objectives</li></ul><h4>VMware Carbon Black Cloud Integrations</h4><ul><li>Describe the integration capabilities with VMware Carbon Black Cloud</li><li>Determine integration use cases for VMware Carbon Black Cloud</li><li>Identify required components for integrating VMware Carbon Black Cloud</li><li>Differentiate VMware Carbon Black Cloud integration vendors</li></ul><h4>VMware Carbon Black Cloud Syslog Integration</h4><ul><li>Describe the function of the Syslog Connector</li><li>Generate API and SIEM keys from the Cloud console</li><li>Validate a successful Syslog integration</li><li>Describe how to automate the Syslog Connector</li><li>Troubleshoot problems with the Syslog integration</li></ul><h4>Using Postman</h4><ul><li>Explain the concept and purpose of an API</li><li>Interpret common REST API Status codes</li><li>Recognize the difference between platform and product APIs</li><li>Using the Postman Client to initiate API calls</li><li>Create a custom access level and respective API key</li><li>Create a valid API request</li></ul><h4>Using the VMware Carbon Black Cloud Python SDK</h4><ul><li>Install the VMware Carbon Black Cloud Python SDK</li><li>Describe the different authentication methods</li><li>Evaluate the best authentication method for a given task</li></ul><h4>Automating Operations</h4><ul><li>Automate basic Incident Response tasks using the VMware Carbon Black Cloud SDK and API</li><li>Automate basic watchlist interactions using the VMware carbon Black Cloud SDK and API</li></ul><h4>Sensor Installation Troubleshooting</h4><ul><li>Describe sensor install log collection process</li><li>Identify sensor install log parameters</li><li>Create a detailed sensor install log</li><li>Locate sensor install logs on an endpoint</li><li>Interpret sensor install success from an install log</li><li>Determine likely cause for install failure using sensor logs</li><li>Propose resolution steps for a given sensor install failure</li></ul><h4>VMware Carbon Black Cloud Console Troubleshooting</h4><ul><li>Identify sensor bypass status reasons</li><li>Simplify console data exports using search</li><li>Describe differences in Audit Log detail levels</li><li>Locate built-in browser tools</li><li>Gather console diagnostics logs from a browser</li><li>Review console diagnostics logs</li></ul><h4>Sensor Operations Troubleshooting</h4><ul><li>Identify available types of diagnostic logs</li><li>Gather appropriate diagnostic logs for a given issue</li><li>Identify steps for resolving software interoperability problems</li><li>Identify steps for resolving resource problems</li><li>Identify steps for resolving network problems</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br />Notes<p>Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC)</p><p>Nexus Humans VMware Carbon Black Cloud:Advanced Operations and Troubleshooting training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the VMware Carbon Black Cloud:Advanced Operations and Troubleshooting course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

IT Certifications

CompTIA Security+

VMware Carbon Black Cloud:Advanced Operations and Troubleshooting

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>Operators, administrators, and architects for VMware Horizon should enroll in this course. These individuals are responsible for the creation, maintenance, and or delivery of remote and virtual desktop services. Additional duties can include the implementation, support, and administration of an organization's end-user computing infrastructure.</p>Overview<p>By the end of the course, you should be able to meet the following objectives:<br />Assess the business and application requirements of an environment<br />Analyze design choices and design an EUC infrastructure architecture that addresses the needs of the environment<br />Design an EUC architecture that addresses the needs of the organization and follows VMware best practices<br />Document a design that can be implemented<br />Design a comprehensive VMware EUC solution</p><p>This five-day course presents a methodology for designing a VMware end-user computing (EUC) solution. The design methodology includes recommendations for the types of information and data that must be gathered and analyzed to make sound design decisions for the client systems, the desktop options, the VMware vSphereÂ© infrastructure, VMware HorizonÂ©, VMware HorizonÂ© Cloud ServiceTM, VMware Workspace ONEÂ© UEM, VMware Workspace ONEÂ© AccessTM, VMware NSX-TTM, and VMware Unified Access GatewayTM. VMware best practices are presented for each phase of the design process. In this course, you apply your new knowledge by working with other participants to design a VMware EUC solution for a real-world project.</p></div><div id="course-pills-2"><h4>Course Introduction</h4><ul><li>Introductions and course logistics</li><li>Course objectives</li></ul><h4>VMWare EUC Design Methodology</h4><ul><li>Recognize the characteristics of a good design.</li><li>Identify the phases of VMware EUC Design Methodology</li></ul><h4>Presenting Solutions to Executive Management</h4><ul><li>Identify behaviors that can affect team performance negatively</li><li>List common mistakes when working in a team</li><li>Describe how to tailor a presentation to the company?s values, and stakeholders? backgrounds and roles</li><li>List questions you should ask to identify how to address a problem a client is trying to solve</li></ul><h4>Infrastructure Assessment and Services Definition</h4><ul><li>Define customer business objective</li><li>Define a use case for your virtual desktop and application infrastructure</li><li>Convert customer requirements to use-case attributes</li></ul><h4>Horizon Architecture and Components</h4><ul><li>Determine the components required for a Horizon on-premises or Horizon Cloud deployment</li><li>Implement the design considerations and recommendations for various Horizon components</li><li>Analyze the use-case scenarios for various the Horizon deployment options</li></ul><h4>Component Design: Horizon Pods</h4><ul><li>Design a single-site Horizon desktop block and pod configuration for a given use case</li><li>Design Cloud Pod Architecture for multisite pool access</li><li>Design Control Plane Services Architecture for multisite pool access</li></ul><h4>Component Design: App Volumes and Dynamic Environment Manager</h4><ul><li>Identify the functionalities of the components in App Volumes Logical Architecture</li><li>Implement the recommended practices when designing an application delivery mechanism using App Volumes</li></ul><h4>Component Design: Workspace ONE</h4><ul><li>Map the Horizon desktop building block and the Horizon management building block to VMware vSphere.</li><li>Identify factors and design decisions that determine the sizing for ESXi hosts</li></ul><h4>Workspace ONE &amp; Horizon Infrastructure Design</h4><ul><li>Design the environment resources required to support a Workspace ONE and Horizon deployment</li><li>Identify factors and design decisions that determine the sizing for ESXi host</li><li>Discuss the factors that determine the sizing for shared storage</li><li>Identify the design decisions related to bandwidth utilization</li><li>Discuss the implications of using load balancing and traffic management</li><li>Identify factors and design decisions that determine the sizing of the Azure pods</li></ul><h4>Design Integration and Delivery</h4><ul><li>List the platform components that needs to be integrated along with their dependent services.</li><li>Integrate Workspace ONE and Horizon platform components.</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br />Notes<p>Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC)</p><p>Nexus Humans VMware End User Computing: Design training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the VMware End User Computing: Design course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Service Design Courses (SDC)

Cloud Architecture

System Design Interview

VMware End User Computing: Design

<h1 style="color: rgb(7, 41, 77); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(7, 41, 77);"><b fr-original-style="" style="box-sizing: border-box;">RESULTS Mastery Live &ndash; EMAIL Mastery&nbsp;</b></h1><h2 style="color: rgb(7, 41, 77); box-sizing: border-box;" fr-original-style=" color: rgb(7, 41, 77);"><b fr-original-style="" style="box-sizing: border-box;">The keys to a pot of gold that is sitting there waiting for you to ask for it</b></h2><p style="color: rgb(122, 122, 122); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(122, 122, 122);">In this week&rsquo;s&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">RESULTS Mastery Live,</strong>&nbsp;we are going to discuss how to use email marketing to increase sales. In the dynamic landscape of commerce, where attention spans are fleeting and consumer engagement is paramount, leveraging the power of keeping in touch with client, former clients and prospects is a proven game-changer.</p><p style="color: rgb(122, 122, 122); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(122, 122, 122);">In this 45-minute event, we will embark on a journey exploring the strategies, insights, and practical tips that can elevate your business endeavours by harnessing the persuasive force of email marketing.</p><p style="color: rgb(122, 122, 122); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(122, 122, 122);">Join me as we unravel the secrets to capturing hearts, minds, and market share through the lens of compelling and strategic email marketing.</p><h3 style="color: rgb(7, 41, 77); box-sizing: border-box;" fr-original-style=" color: rgb(7, 41, 77);"><b fr-original-style="" style="box-sizing: border-box;">Introduction</b></h3><p style="color: rgb(122, 122, 122); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(122, 122, 122);">Welcome to &ldquo;The Keys to Creating Sales with Email Marketing!&nbsp;</p><p style="color: rgb(122, 122, 122); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(122, 122, 122);">The use of Email Marketing is a fantastic tool to build meaningful connections and drive business growth and to get people to know, like and trust you and your business. Leveraging Email Marketing effectively can open up a world of opportunities without the need for hefty advertising budgets.</p><h3 style="color: rgb(7, 41, 77); box-sizing: border-box;" fr-original-style=" color: rgb(7, 41, 77);">What is it?</h3><p style="color: rgb(122, 122, 122); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(122, 122, 122);">Results Mastery live is part of my commitment to helping small business owners to grow their business and create more sales.</p><p style="color: rgb(122, 122, 122); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(122, 122, 122);">This is a weekly commitment throughout 2024, and I will be running different sessions each week. For example, LinkedIn, mastery, YouTube, mastery website, mastery, and so on.</p><h3 style="color: rgb(7, 41, 77); box-sizing: border-box;" fr-original-style=" color: rgb(7, 41, 77);">Why is it important?</h3><p style="color: rgb(122, 122, 122); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(122, 122, 122);">Together, we&rsquo;ll unlock the key principles that will not only elevate your profile but also enhance your ability to attract, engage, and convert leads into valuable clients. From optimising your profile for maximum visibility to crafting compelling content that resonates with your audience, we&rsquo;ll cover the spectrum of techniques that will set you apart in the crowded digital landscape.</p><h3 style="color: rgb(7, 41, 77); box-sizing: border-box;" fr-original-style=" color: rgb(7, 41, 77);">Why Steve?</h3><p style="color: rgb(122, 122, 122); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(122, 122, 122);">Steve has 28 years of experience, advising small businesses on how to grow. For the last 25 years, he has used Email Marketing and has sent out which are with thousands of emails during that time.</p><p style="color: rgb(122, 122, 122); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(122, 122, 122);">He is the author of four books on marketing and is a keynote speaker all over the world including Singapore, Dubai, Abu Dhabi, Saudi Arabia, Australia, Switzerland, Canada and USA.</p><h3 style="color: rgb(7, 41, 77); box-sizing: border-box;" fr-original-style=" color: rgb(7, 41, 77);">Why now?</h3><p style="color: rgb(122, 122, 122); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(122, 122, 122);">We are at the start of a new year and there has never been a better time to start winning business with Email Marketing. Get ready to discover how to establish authentic connections, position yourself as an authority in your industry, and strategically navigate the nuances of Email Marketing to drive sales organically. Let&rsquo;s embark on this journey together, as we unravel the secrets behind leveraging the power of Email Marketing to create sales opportunities without breaking the bank.</p><h3 style="color: rgb(7, 41, 77); box-sizing: border-box;" fr-original-style=" color: rgb(7, 41, 77);">What do do now?</h3><p style="color: rgb(122, 122, 122); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(122, 122, 122);">Your success in Email Marketing starts here!&nbsp;<a href="https://us02web.zoom.us/meeting/register/tZYkdeitrTgpEtA8-_SRFWKPTfnn-hOwuAEq" style="color: rgb(0, 0, 0); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(0, 0, 0);">Book your free seat now!</a></p>

RESULTS Mastery Limited - Steve Mills Business Advisor

In this week’s RESULTS Mastery Live, we are going to discuss how to use email marketing to increase sales.

Email Marketing Training Event

General Admission

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>vSphere administrators, architects, system engineers, and systems integrators who are responsible for the deployment or management of Site Recovery Manager</p>Overview<p>By the end of the course, you should be able to meet the following objectives:<br />Summarize the components of Site Recovery Manager architecture<br />Deploy and configure the Site Recovery Manager appliance<br />Describe the principal disaster recovery topologies that are used with Site Recovery Manager<br />Configure inventory and resource mappings<br />Describe the storage replication options that are used with Site Recovery Manager<br />Configure Site Recovery Manager to leverage array-based replication<br />Describe VMware vSphere Replicationâ¢ functionality<br />Describe the vSphere Replication architecture<br />Deploy and configure vSphere Replication for use with Site Recovery Manager<br />Build Site Recovery Manager protection groups based on vSphere Replication<br />Build, edit, execute, test, and remove a recovery plan<br />Perform a planned migration<br />Perform reprotect and failback using Site Recovery Manager and vSphere Replication</p><p>This hands-on training course gives experienced VMware vSphereÂ© administrators the knowledge to install, configure, and manage VMware Site Recovery Manager? 8.2. This course also shows you how to write and test disaster recovery plans that use Site Recovery Manager.</p></div><div id="course-pills-2"><h4>Course Introduction</h4><ul><li>Outline the necessary information to effectively undertake this course</li><li>Identify resources for additional information</li></ul><h4>Overview and Architecture</h4><ul><li>Discuss Site Recovery Manager architecture</li><li>Examine disaster recovery options with Site Recovery Manager</li><li>Describe Site Recovery Manager integration with VMware vSphereÂ© ClientTM </li><li>Discuss Site Recovery Manager features</li><li>Analyze Site Recovery Manager storage policies and integration options</li><li>Discuss how Site Recovery Manager supports several disaster recovery topologies</li><li>identify use cases for Site Recovery Manager across various scenarios</li><li>Describe how VMware Site Recovery? for VMware Cloud? on AWS integrates with Site Recovery Manager.</li></ul><h4>Deploy &amp; Configure Site Recovery Manager</h4><ul><li>Identify the requirements to deploy Site Recovery Manager</li><li>Discuss the benefits of the Site Recovery Manager appliance</li><li>Explore vSphere deployment models</li><li>Deploy the Site Recovery Manager appliance</li><li>Navigate the Site Recovery Manager configuration user interface</li><li>Describe the process to register Site Recovery Manager with VMware vCenter ServerÂ©</li><li>Configure site pairing</li><li>Identify how to perform updates to the Site Recovery Manager appliance</li></ul><h4>Configuring Inventory Mappings</h4><ul><li>Outline the importance of inventory mappings</li><li>Examine configuration options for inventory mappings</li><li>Outline the importance of placeholders</li></ul><h4>Using Array-based Replication</h4><ul><li>Describe array-based replication</li><li>Discuss the role of the Storage Replication Adapter (SRA)</li><li>Explore the relationship between devices, consistency groups and datastore groups</li><li>Configure array pairs</li></ul><h4>vSphere Replication</h4><ul><li>Explore vSphere Replication architecture</li><li>Examine vSphere Replication functionality</li><li>Formulate use cases for vSphere Replication</li><li>Deploy a vSphere Replication appliance</li><li>Configure vSphere Replication appliance settings</li><li>Configure a vSphere Replication appliance connection</li><li>Deploy a vSphere Replication server</li><li>Register a vSphere Replication server</li></ul><h4>Replicating Virtual Machines with vSphere Replication</h4><ul><li>Configure vSphere Replication for virtual machines</li><li>Explain the importance of datastore mappings</li><li>Describe vSphere Replication recovery point objective scheduling</li><li>Describe the vSphere Replication disk transfer protocol </li></ul><h4>Building Protection Groups</h4><ul><li>Define protection group functionality</li><li>Examine the differences between array-based protection groups, protection groups based on vSphere </li><li>Replication, and storage profile protection groups</li><li>Create a protection group</li><li>Discuss protection group settings</li><li>Remove protection from a virtual machine</li><li>Create a storage profile protection group</li></ul><h4>Building Recovery Plans</h4><ul><li>Discuss recovery plan concepts</li><li>List recovery plan steps</li><li>Discuss network planning</li><li>Discuss customization options in recovery planning </li><li>Outline how to implement a recovery plan</li><li>Investigate recovery plan options </li></ul><h4>Testing and Running a Recovery Plan</h4><ul><li>Discuss use cases for Site Recovery Manager</li><li>Describe planned migration</li><li>Identify Site Recovery Manager workflows</li><li>Discuss the importance of VMware vSphereÂ© VMFS resignaturing</li><li>Examine Site Recovery Manager integration with various vSphere technologies</li><li>Outline how to conduct a recovery plan test</li><li>Perform recovery plan test execution</li><li>Identify the effects on the storage layer during recovery steps</li><li>Explain a recovery plan execution in planned migration or disaster recovery mode</li><li>Understand storage layer changes for plan execution types</li><li>Identify the recovery steps for each execution type</li><li>Describe how to reprotect a data center </li><li>Examine failback steps</li></ul><h4>Monitoring and Troubleshooting</h4><ul><li>Discuss Site Recovery Manager alarms</li><li>Explore Site Recovery Manager history reports</li><li>Configuring advanced Site Recovery Manager settings</li><li>Describe how to modify logging levels</li><li>Explain how to collect log bundles</li><li>Identify key log locations</li></ul></div>

VMware Site Recovery Manager - Install, Configure, Manage [v8.2]

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>The primary audience for this course is as follows:<br />Cisco Unified Communications system channel partners and resellers who are responsible for deployment and application engineering for Cisco Unified Contact Center Express customers.<br />System and technical support engineers.<br />Day 1 and Day 2 support personnel.<br />Customers deploying and maintaining Cisco Unified CCX</p>Overview<p>Upon completing this course, the learner will be able to meet these overall objectives:<br />Review Cisco Unified CCX environment components<br />Create prompt recording tools<br />Create a helpdesk script<br />Apply common sense principles for scripting and system management, such as:<br />Prompt, document, and grammar management<br />Using the default script<br />Scripting for proper call termination and ending a script<br />Abandon rates<br />Exception handling<br />Check Agent Availability before and after entering queue<br />Using Java Methods for Holiday and Time of Day routing<br />Setup access and use an external database<br />Define and use skills<br />Script for conditional routing<br />Script for basic callback scenarios<br />Setup and use enterprise data and session management<br />Script for queuing and scheduled callback scenarios</p><p>Building on the knowledge base and scripting experience learned in the UCCXD class, the student will explore advanced techniques in scripting and overall Cisco Unified CCX functionality. During this five day class the students will use advanced scripting to implement features that extend the functionality of Cisco Unified CCX using many of the tools that are already available in the premium version of the product. Students should expect to spend time using the script editor and other tools to create developer tools and enhanced scripts to provide for a more functional and user-friendly customer experience. Activities include creating prompt recording tools, applying common sense scripting principles, creating simple and complex ACD routing scripts, holiday routing, external database access, various callback scenarios such as non-queuing, queuing, and scheduled callbacks, defining and using enterprise data, passing data from one script to another using session management, and much more. Additionally, since this class focuses on complex scripting concepts, it requires the student to learn more about fundamental scripting requirements such as data manipulation and formatting, using variables and array variables, and using Java programming methods.</p></div><div id="course-pills-2"><h4>Course Introduction</h4><ul><li>Learner Prerequisite Skills and Knowledge</li><li>Course Goal</li><li>Course Objectives</li><li>Course Flow</li><li>General Administration</li><li>Lab Diagram</li><li>Please Introduce Yourself</li></ul><h4>Lesson 1: Cisco Unified CCX Overview</h4><ul><li>Components of the Cisco Unified CCX Environment</li><li>Gateways</li><li>Routers</li><li>Cisco Unified Communications Manager</li><li>Cisco Unified CCX</li><li>Script Editor</li><li>Cisco Finesse</li><li>Cisco Unified Intelligence Center</li><li>Cisco Unified CCX Agent</li><li>External Servers</li><li>Cisco Unified CCX System Cluster Components</li><li>Engine</li><li>Database Server</li><li>Call Flow Terms</li><li>The Call Flow</li><li>The Debug Process</li><li>Reactive</li><li>Non-Reactive</li></ul><h4>Lesson 2: Prompt Recording Utilities</h4><ul><li>Prompt Recorder</li><li>Emergency Message Recorder</li></ul><h4>Lesson 3: Basic ACD Routing</h4><ul><li>Review Script Steps used in a Simple ACD Routing Script</li><li>Resource Group Routing</li><li>Defining the Contact Service Queue</li><li>Create a Simple ACD routing script</li></ul><h4>Lesson 4: Common Scripting Concepts</h4><ul><li>Prompt Management</li><li>Using the Default Script</li><li>Terminating a Call and Ending a Script</li><li>Abandon Rates</li><li>Exception Handling</li><li>Script Interruptions</li><li>Check Agent Availability before and after entering queue</li><li>Using Java Methods for Holiday and Time of Day routing</li></ul><h4>Lesson 5: Accessing an External Database</h4><ul><li>Database architecture and supported databases</li><li>Setting up the Database Subsystem</li><li>Using Database script steps</li></ul><h4>Lesson 6: Skills Based Routing</h4><ul><li>Appling skills to agents</li><li>Defining the Contact Service Queue</li><li>Specifying the CSQ in the Script</li></ul><h4>Lesson 7: Advanced ACD Routing</h4><ul><li>Overflow Routing</li><li>When to Overflow</li><li>How to get the Data Needed for Making Decisions</li><li>Describe Methods of Overflowing</li></ul><h4>Lesson 8: Basic ACD Callback Options</h4><ul><li>Setup the Email Subsystem</li><li>Script for Email Notification</li><li>Script for Leaving a Recorded Message</li><li>Script for Callback when Queue Times have Decreased</li></ul><h4>Lesson 9: Enterprise Data and Session Management</h4><ul><li>Define Enterprise Data in Cisco Finesse</li><li>Define a Call Variable Layout in Cisco Finesse</li><li>Define ECC Variables in the script editor</li><li>Set Enterprise Data in the script</li><li>Define Session Management</li><li>Setup Session Management</li><li>Use Session Management to Pass Variable Information Between Scripts</li></ul><h4>Lesson 10: Advanced ACD Callback Options</h4><ul><li>Leave Queued Message with an Option for Callback</li><li>Scheduled Callback</li></ul></div>

Computing Skills

Shell Scripting

IT Skills

Computer Skills

Clinical Skills

Scripting Languages

Advanced Scripting for Cisco Unified Contact Center Express (ASCCX v11.0)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>The primary audience for this course are Application Consultants, Business Process Architects, and Business Process Owners/Team Leads/Power Users.</p>Overview<p>This course will prepare you to:Describe tasks performed by a typical SAP Access Control userDiscuss Harmonization topics as they relate to SAP Access ControlExplain how SAP GRC helps you to address business challengesIdentify authorization risks in typical business processesDescribe the Segregation of Duties Risk Management ProcessDescribe and configure functionality and features for SAP Access Control 10.1Use the SAP Access Control 10.1 application to analyze and manage risk, design and manage roles, and provision and manage usersDescribe the SAP Access Control 10.1 architecture and landscape, SAP Access Control Repository, and Object Level SecurityDescribe the Periodic Access Review processPlan for and manage emergency accessDiscuss the reporting frameworkConfigure workflows, including multi-stage multi-path (MSMP) workflows and BRF+Describe how the different applications of the SAP GRC Solution integrate with each otherDiscuss key steps in the SAP Access Control implementation process</p><p>In this course, students gain hands-on configuration and implementation experience of SAP Access Control 10.1, as well as important concepts they will need to know in order to prepare for implementation and ongoing access risk prevention.</p></div><div id="course-pills-2"><h4>Introduction to SAP Access Control</h4><ul><li>Discussing Business Challenges and Solutions</li><li>Using SAP Access Control</li></ul><h4>Architecture, Security, and Authorizations</h4><ul><li>Describing the System Architecture</li><li>Describing Security and Authorizations</li></ul><h4>Shared Configuration Settings</h4><ul><li>Configuring Shared GRC Settings</li><li>Configuring Shared SAP Access Control Settings</li></ul><h4>Authorization Risks and the Segregation of Duties (SoD) Management Process</h4><ul><li>Identifying Authorization Risks</li><li>Managing Risk by Segregating Duties</li></ul><h4>SAP Access Control Repository</h4><ul><li>Synchronizing Objects into the Repository</li><li>Scheduling and Viewing Background Jobs</li></ul><h4>Risk Analysis</h4><ul><li>Maintaining Shared Master Data</li><li>Configuring and Maintaining the Rule Set</li><li>Configuring and Using Audit Trail Tracking</li><li>Using the Risk Analysis Framework</li><li>Remediating Risks</li><li>Mitigating Risks</li><li>Mitigating Multiple Risks at One Time</li></ul><h4>Business Rule Framework</h4><ul><li>Creating Rules in the Business Rule Framework (BRF)</li><li>Defining Business Rules</li></ul><h4>Multi-Stage, Multi-Path (MSMP) Workflow</h4><ul><li>Describing Multi-Stage, Multi-Path (MSMP) Workflow</li><li>Maintaining MSMP Workflow</li><li>Building MSMP Workflow</li></ul><h4>User Provisioning</h4><ul><li>Configuring User Provisioning Settings</li><li>Configuring Access Request Forms</li><li>Requesting Access</li><li>Preparing Roles and Owner Data for MSMP Workflow</li><li>Creating Simplified Access Requests</li><li>Reviewing Search Request Results</li></ul><h4>SAP Fiori User Experience (UX) for GRC</h4><ul><li>Describing SAP Fiori UX</li></ul><h4>Role Design and Management</h4><ul><li>Configuring Role Management</li><li>Configuring Role Methodology</li><li>Configuring Role Search Attributes</li><li>Planning for Technical Role Definition</li><li>Planning for Business Role Definition</li><li>Consolidating Roles Through Role Mining</li><li>Performing Role Mass Maintenance Operations</li></ul><h4>Emergency Access Management</h4><ul><li>Describing Emergency Access Management</li><li>Planning for Emergency Access</li><li>Monitoring Emergency Access</li></ul><h4>Periodic Access Review Process</h4><ul><li>Planning Periodic Review</li><li>Monitoring Periodic Review</li></ul><h4>Reports and Custom Fields</h4><ul><li>Use the Reporting Framework</li></ul><h4>SAP Access Control Implementation</h4><ul><li>Using the SAP Access Control Implementation Process</li><li>Designing the SAP Access Control Solution</li><li>Planning Upgrade and Migration</li><li>Configuring SAP Access Control</li><li>Implementing the SAP Access Control solution</li><li>Optimizing the SAP Access Control Suite</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans GRC300 SAP Access Control Implementation and Configuration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the GRC300 SAP Access Control Implementation and Configuration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

SAP Human Capital Management

SAP Finance & Controlling

SAP Project

SAP ABAP

SAP Fiori

GRC300 SAP Access Control Implementation and Configuration

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>This course is recommended for administrators and engineers.</p>Overview<p>What you'll learn:<br />Understand the differences between Citrix Virtual Apps and Desktops 2203 LTSR on-premises and the Citrix DaaS.<br />Install, configure, and manage Citrix Cloud Connectors.<br />Create Citrix DaaS workloads.<br />Deliver app and desktop resources to users.<br />Migrate existing on-premises Citrix Virtual Apps and Desktops 2203 LTSR infrastructure to Citrix Cloud.</p><p>In this course you will learn how to create a new Citrix DaaS deployment and how to migrate to Citrix DaaS from an on-premises Citrix Virtual Apps and Desktops Site. Get hands-on as the course guides you through the architecture, communications, management, installation, and configuration of Citrix DaaS on Citrix Cloud and resource locations that the host apps and desktops for your users. This course is a necessary step in enabling you with the right training and skills, to not only understand, manage, and deliver successfully, but also to make well-informed planning decisions along the way.</p></div><div id="course-pills-2"><h4>Module 1: Introduction to Citrix DaaS</h4><ul><li>New Citrix Workspace Packaging</li><li>Citrix Virtual Apps and Desktops - On- Premises Site</li><li>What is Citrix Cloud?</li><li>Why Citrix DaaS?</li><li>What is a Migration from Citrix Virtual Apps and Desktops to Citrix DaaS?</li><li>Citrix Cloud Administration</li></ul><h4>Module 2: Planning - Citrix DaaS Architecture, Security, and Operations</h4><ul><li>Architecture and Deployment Options</li><li>Citrix DaaS Security</li><li>Citrix DaaS Operations</li></ul><h4>Module 3: Planning - Citrix Cloud Connectors</h4><ul><li>Cloud Connector Architecture</li><li>Cloud Connector Services and Communications Overview</li><li>Cloud Connector Operations in a Resource Location</li><li>Cloud Connector Resiliency</li><li>Installing, Updating, and Removing Cloud Connectors</li><li>Supported Domain Scenarios for Cloud Connectors</li><li>Securing Cloud Connector Communications</li><li>Local Host Cache (LHC)</li><li>Citrix Cloud Connector vs Delivery Controller Operations</li></ul><h4>Module 4: Planning - Citrix DaaS Resource Locations</h4><ul><li>Citrix DaaS Resource Locations</li><li>Citrix DaaS Hosting Connections</li><li>Zones</li></ul><h4>Module 5: Active Directory, Authentication, and Authorization</h4><ul><li>Active Directory Design Options</li><li>Desktops from Non-Domain Joined VDAs</li><li>Citrix Federated Authentication Service and Identity Provider Services</li></ul><h4>Module 6: Planning - Provisioning VDA Workloads and Delivering Resources</h4><ul><li>Master Images</li><li>Machine Creation Services (MCS) in Citrix DaaS</li><li>Citrix Provisioning in Citrix DaaS</li><li>Machine Catalogs</li><li>Delivery Groups</li><li>Citrix Cloud Library</li></ul><h4>Module 7: Planning - Provisioning VDA Workloads and Delivering Resources</h4><ul><li>Selecting Between Citrix digital workspace experience and StoreFront</li><li>Citrix StoreFront and Citrix digital workspace experience Communications</li><li>Selecting Between Citrix Gateway Service and On-Premises Citrix Gateway</li><li>Access Layer Communications</li><li>User Authentication</li></ul><h4>Module 8: Planning - Citrix DaaS Administration</h4><ul><li>Citrix Cloud Manage and Monitor</li><li>Delegated Administration</li><li>Citrix DaaS Remote PowerShell Software Development Kit</li><li>Manage Multiple Resource Locations</li></ul><h4>Module 9: Planning - Public Cloud Considerations</h4><ul><li>General Public Cloud Considerations</li><li>Using Autoscale to Power Manage Machines in a Public Cloud</li><li>Microsoft Azure as a Citrix DaaS Resource Location</li><li>Amazon Web Services as a Citrix DaaS Resource Location</li><li>Google Cloud as a Citrix DaaS Resource Location</li></ul><h4>Module 10: Planning - Migrating to Citrix DaaS from Citrix Virtual Apps and Desktops</h4><ul><li>Citrix Cloud Migration Options and Considerations</li><li>Citrix Automated Configuration Tool</li><li>Citrix Image Portability Service</li></ul><h4>Module 11: Manage - Operations and Support in Citrix Cloud</h4><ul><li>Citrix Cloud Connector Support</li><li>Updating and Rolling Back Machine Catalogs</li><li>VDA Restore</li><li>Citrix Self-Help Strategy</li><li>Monitor Your Environment</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans CWS-250 Citrix DaaS Deployment and Administration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the CWS-250 Citrix DaaS Deployment and Administration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Certified Technology Specialist (CTS)

AWS Certified Developer

Citrix

CWS-250 Citrix DaaS Deployment and Administration

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>This class is designed for experienced administrators and platform developers as well as solution, enterprise, and technical architects responsible for designing or building integration solutions on the Salesforce Platform. It's also designed for project or program managers looking to understand the big picture of integration in order to better manage their projects and programs. Ideally, you hold the Salesforce Administrator, Salesforce App Builder, or Salesforce Platform Developer I credential and/or are knowledgeable about standard and custom objects; how to work with flows and Process Builder; how to navigate Salesforce, Lightning Components, and Schema Builder; and Apex basics such as creating a Class and Anonymous Blocks. This class is recommended for anyone looking to earn their Salesforce Certified Integration Designer credential.</p>Overview<p>When you complete this course, you will be able to:<br />Identify integration requirements by asking relevant integration questions to business stakeholders.<br />Recommend appropriate integration patterns (Remote Process Invocation - Request and Reply, Remote Process Invocation - Fire and Forget, Batch Data Synchronization, Remote Call-In, and UI Update Based on Data Changes, Data Virtualization) to design integration solutions.<br />Recommend appropriate integration capabilities (SOAP, REST, bulk, streaming, Outbound Messaging, Callouts, and Salesforce Connect) to build integration solutions.</p><p>Explore architectural concepts and the big picture thinking of how to integrate on the Salesforce Platform. In this 3-day class, our Salesforce integration experts will demonstrate how to build solutions that provide a single view of your customers. You?ll learn about integration capabilities and the considerations that should be made when architecting an integration solution. Through a combination of demos, discussions, and hands-on exercises, you?ll design and build secure, scalable, and high-performing integration solutions that seamlessly surface the information that matters most</p></div><div id="course-pills-2"><h4>Integration Overview</h4><ul><li>Understand the Importance of Integration</li><li>Explore Integration Architecture</li><li>Explore the Meaning of Single View of the Customer</li><li>Explore the Meaning of System Landscape</li><li>Understand the Role of Enterprise Service Bus (ESB) and Extract Transform Load (ETL) in System Landscape</li></ul><h4>Integration Capabilities</h4><ul><li>Introduction to Salesforce APIs</li><li>Create External Applications Using SOAP API</li><li>Build Mobile Applications Using REST API</li><li>Work with Large Data Volumes Using BULK API</li><li>Build Event-Driven Applications Using Streaming API</li><li>Build Event-Driven Applications Using Platform Events</li><li>Build Event-Driven Applications Using Change Data Capture</li><li>Send Data from Salesforce to External Applications Using Outbound Message</li><li>Call External APIs Programmatically Using Callouts</li><li>Integrate Data from an External Data Source Using Salesforce Connect</li><li>Synchronize Data with Heroku Connect</li><li>Call External APIs Declaratively Using External Services</li></ul><h4>Integration Patterns</h4><ul><li>Understand Use Cases for a Request and Reply Pattern</li><li>Understand Use Cases for a Fire and Forget Pattern</li><li>Understand Use Cases for a Batch Data Synchronization Pattern</li><li>Understand Use Cases for a Remote Call-In Pattern</li><li>Understand Use Cases for a UI Update Based on Data Changes Pattern</li><li>Understand Use Cases for a Data Virtualization Pattern</li></ul><h4>Integration Security</h4><ul><li>Explore Two-Way Transport Layer Security (TLS)</li><li>Understand When to Use Remote Site Settings</li><li>Understand the Benefits of Using Named Credentials</li><li>Understand Certificates</li><li>Encrypt Your Data at Rest Using Salesforce Shield Platform Encryption</li></ul><h4>Advanced Integration Discussions</h4><ul><li>Design Solutions for Performance</li><li>Design Solutions for Scale</li><li>Review Integration Regulatory Requirements</li><li>Review Integration Best Practices</li></ul><h4>Case Study</h4><ul><li>Draw a System Landscape Diagram</li><li>Evaluate Business Needs</li><li>Translate Needs to Integration Requirements</li><li>Design an Integration Solution</li><li>Build an Integration Solution</li><li>Maintain an Integration Solution</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Salesforce Design and Build Integration Solutions (ARC101) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Salesforce Design and Build Integration Solutions (ARC101) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Salesforce Associate

Salesforce Certified JavaScript Developer

Salesforce

Salesforce Certified Marketing Cloud Email Specialist

Salesforce Design and Build Integration Solutions (ARC101)

Brighton

Southend on Sea

Droitwich Spa

Portsmouth

Rotherham

Manchester

Leeds

Slough

Bingley

Newport

Peterborough

Milton Keynes 

Nottingham

Paisley

Birmingham

Luton

Hull

Northampton

Bedford

Liverpool 

Swansea

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 4 (Foundation Degree Level) - Ireland Level 6
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 4 (Ireland Level 6)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M00 - Introduction:
Learning outcomes, Assumptions and Overview.
M01 - Basic Phlebotomy - revision:
Recap of basic phlebotomy theory and practice - precursor to
the advanced course.
M02 - Aspirated and Vacuated Systems:
Open systems (Syringe & Needle), closed systems (Vacutainer & Monovette), Alternative closed systems, Using Monovette - aspiration and evacuated techniques, monovette adapter systems.
M03 - Specialised and Advanced Phlebotomy Equipment:
The centrifuge - overview. Safe operation and use. Managing a centrifuge breakage or spillage.
Equipment and practices in unusual situations.
Patients with special needs and requiring specific attention.
Equipment preparation for blood samples that are collected at
0 degrees, 37 degrees C and other non-standard conditions.
A look at advances in technology and how to use the latest devices.
M04 - Point of Care Testing:
What is POC Testing? Advantages, Disadvantages and Clinical
Outcomes. Comparison of POC with lab testing. 10 common POC tests. Roles for phlebotomists performing POC Tests.
M05 - Neonates and Children:
Sample collection from new-born to pre-adult. A detailed overview of legal principles of law including child consent and child protection for phlebotomists. Neonatal and child blood collection equipment.
A comprehensive look at heel and finger-prick procedures including
microtainers, lancets and capillary tube collection. Detailed heel prick procedure. Paediatric finger prick collection. The life-threatening hazard of over-collecting. Communication techniques in differing age bands.
Consent and the law. Basic principles of lawful consent for neonates and paediatric patients. Child protection.
Detailed analysis of neonatal and paediatric blood collection including Guthrie card collection. Neonatal bottles - colours and tests. Paediatric blood gases collection.
Butterfly needles - when to use. Blood tests during pregnancy. Neonatal blood screening - nine conditions covered. Bilirubin in neonates.
M06 - Geriatric Patients:
The challenges of phlebotomy in older people. Understanding skin changes and venepuncture implications. A profile of common
geriatric blood tests. Age related problems. Procedural precautions.
M07 - Special Procedures:
Drawing blood from back of hand. Drawing blood from lower limb veins. Managing the unwilling or difficult patient. Managing the psychiatric patient. Managing the isolated patient. Non-routine blood tests. Managing the latex allergy patient (type 1 and type 4 reactions). Latex indicators. Sample handling - non-routine procedures. Drug trials and research projects.
M08 - Special Tests and Sample Handling Procedures:
A look at sample collection at specific times of day and night,
samples that are protected from light, collected on ice and
collected at body temperature. Procedures for each group - collection notes, analytic time, optimal collection time and notes for each group.
M09 - Advanced Phlebotomy Tasks:
Additional procedures. Maintaining POC equipment. Stock control and stock rotation. Quality control. Data entry. Product evaluation. Training and competency evaluation.
M10 - Alternative Environments:
A step-by-step look at non-clinical phlebotomy environments including private testing, DEFRA, forensic and police, cord blood collection, DNA analysis, veterinary services, overseas and volunteering.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM)
MORNING , AFTERNOON OR EVENING SESSION:

1 - Welcome, introductions and overview:
- Classroom - health & safety briefing, schedule overview.
- Virtual Classroom - audio/visual checks and registration. Unpacking and overview of your training kit.
2 - Syringe and Needle (open system): Correct use and applications.
3 - Monovette (open and closed systems):
Using the Monovette system in aspiration mode - correct use and applications.
Using the Monovette system in evacuated mode - correct use and applications.
4 - IR Vein Detector:
Demonstration of the IR vein detector for assisting in detection of difficult veins.
5 - Veins in back of hand:
Detecting suitable veins in the back of the hand.
6 - POC testing:
Point of Care Testing - use of glucose meter to demonstrate a typical POC test procedure. Correct use and overview of other POC test devices.
7 - Using lancets (finger collection)
We look at the correct use of lancets for POC testing and whole blood micro-collection.
8 - Using lancets (heel collection)
We look at the correct use of lancets for neonatal blood spot tests (Guthrie Test).
9 - Capillary collection
Using glass capillary tubes for micro-collection. Correct use and handling.
10 - Microtube collection
Correct use of BD Microtainers (and similar micro-collection bottles) - collection and handling.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6)

    FDSc (Foundation Degree Level) qualification

    Nationally Recognised certificate

    Dually accredited: Open College Network  and CPD

    Covers both aspirated and evacuated systems

    Covers specialised blood collection systems & methods

    Classroom or Virtual Classroom learning options

    Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep)

    Complete your training from beginner to advanced level

    This course either follows on from our Introduction to Phlebotomy Course  or can be combined with our introductory course as part of a course package (see below)

    Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.


Advanced Phlebotomy - Skills & Techniques (GPT005)

ONLINE STUDY + ONE DAY ZOOM SESSION
NO CLASSROOM ATTENDANCE REQUIRED


Awarding Body: Dual Accreditation - Open College Network (OCN Credit4Learning) & The CPD Certification Service (21 CPD Points)
 
Award Level: UK - Level Three (Advanced) + 21 CPD Points
Ireland Level Five (Advanced) + 21 CPD Points
 
Minimum Age: 18 (16 with parental consent)
 
Entry requirements: None. English Level 2 desirable
 
Training Locations: Study online + virtual classroom.
 
Practical Training: Includes FREE Practise@Home Phlebotomy Training Kit worth £79.99
This comprehensive 76 piece practical training kit includes mini-arm trainer, sharps container and all medical grade supplies needed as well as a step-by-step 30 minute training video.



PART 1 (THEORY) - STUDY AT HOME ONLINE :
Complete your theory training online in the comfort of your own home or at work. Stop/start when it suits you and complete the online modules at your own pace. Can be completed on multiple devices such as laptop, smart-phone, desktop computer, kindle, tablet etc.
 
PART 2 (PRACTICAL SESSIONS) - JOIN US FOR A COMPREHENSIVE ONE DAY ZOOM SESSION:
Full instructions will be provided. We will send you a completely free Practise@Home Phlebotomy Training Kit, including a mini-arm trainer, for you to keep. You will follow your tutor's on-screen instructions during your Zoom virtual classroom sessions as you learn and develop your phlebotomy skills. The procedures and practices taught online are exactly the same as you would learn in the classroom. At any time before or after your course you can watch our 30 minute step-by-step video to refresh your knowledge and continue to use your training kit to practice your skills.
 
(THIS COURSE AWARDS THE SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR CLASSROOM AND HYBRID COURSE VERSIONS)


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


COURSE ITINERARY

 
A dually-accredited hybrid modular venepuncture course awarding an
OCN Accredited Level Three Certificate (3 credits) & 21 CPD Points


Nationally Recognised Qualification


Part 1 - online (eLearning) Part 2 - Virtual Classroom (1 Day Zoom)


PRE-COURSE
Home study pack - download and complete before the virtual classroom sessions

PART 1 - ONLINE
M01: Course Overview
M02: History, Definitions and Roles
M03: Work-flow cycles
M04: Professionalism
M05: Health & Safety
M06: Blood Collection Systems
M07: Anatomy & Physiology
M08: Blood Composition
M09: Using the equipment
M10: Performing the venepuncture - see Classroom Part 2
M11: Lab Tests and Bottle Types
M12: Analytical Errors
M13: Informal Quiz – answers
M14: Award – accredited certificates, value, application and overview. Job Opportunities.


PART 2 - VIRTUAL CLASSROOM (ONE DAY ZOOM SESSION)
M01: Introduction: Welcome, Introductions and Overview.
M10: Performing the venepuncture (theory overview)
P01: Practical Session 1 – Equipment familiarisation - "Tools of the Trade"
P02A: Practical Session 2A – Unpacking your training kit
P02B: Practical Session 2B - A look at the mini-arm trainer and associated equipment
P03: Practical Session 3 – Using the tourniquet and identifying a vein
P04: Practical Session 4 – Handling and assembling the equipment. Familiarisation and procedures including initial skill-set development
P05: Practical Session 5 - Further skill-set development and consolidation. Discussing needle types including winged infusion sets (butterfly needles)
P06A: Practical Session 6A – Performing the venepuncture on the mini-arm trainer. Palpating the vein, performing the venepuncture. Sample handling and labelling.
P06B: Practical Session 6B – Consolidating pre- and post-venepuncture procedures.
 
Additional support material can be downloaded as you progress through the course online.





ZOOM SESSION

VIRTUAL CLASSROOM (ZOOM) SESSIONS 
Our Virtual Classroom training course consists of online study (Part 1 - theory) and Virtual Classroom Zoom sessions (Part 2 - practical skill-set development)
You must complete your Part 1 online study before joining us for your Zoom session(s).
Once you have enrolled on this course you will be sent a free Practise@Home Training Kit, This is yours to keep and can be reused any many time as you wish after you have completed the course.
Your Booking Confirmation will include your Zoom log-in details.



Learn how to take blood ... train as a Phlebotomist

    Nationally Recognised Qualification

    No previous experience or qualifications needed

    OCN Accredited - Level 3 (advanced)

    CPD Accredited (The CPD Certification Service)

    Covers all steps up to live blood draw

    Practise on artificial arm and fake blood!

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Introduction to Phlebotomy Course (GPT003VC) - 1 DAY Virtual Classroom

<p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Become a certified UI designer</strong></p><ul style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><li fr-original-style="" style="box-sizing: border-box;">Learn how to create beautiful, pixel-perfect user interfaces</li><li fr-original-style="" style="box-sizing: border-box;">Accelerate your career with an in-demand skillset</li><li fr-original-style="" style="box-sizing: border-box;">Get a professional qualification in just 12 weeks</li><li fr-original-style="" style="box-sizing: border-box;">Manage your own schedule with our flexible, self-paced online course</li></ul><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Expand your career options</strong></p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">UI skills are needed worldwide, and demand is growing. With a globally recognised qualification, you&rsquo;ll become a more valuable, sought-after professional.</p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Design with confidence</strong></p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">You&rsquo;ll understand the &lsquo;why&rsquo; of good UI design by knowing the principles behind it. You&rsquo;ll be able to defend your decisions and design with confidence.</p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Work in a creative, rewarding job</strong></p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">UI designers add personality and visual appeal to user interfaces. It&rsquo;s an enjoyable career that rewards creativity: the perfect entry into tech for visually-minded people.</p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">A flexible, university-backed curriculum</strong></p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">Our curriculum is university credit-rated and approved by the industry. Over 12 weeks, you&rsquo;ll learn the principles and skills you need to become a confident UI designer.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Study method</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Online, self-paced</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Duration</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">12 weeks</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Access to content</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">12 months</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Qualification</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Professional Certificate in UI Design</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Awarded by Scottish Qualifications Authority trading as SQA</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Additional info</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Exam(s) / assessment(s) is included in price</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Tutor is available to students</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Description</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">During this 12 week, online course you will learn:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Introduction to UI Design</li><li fr-original-style="" style="box-sizing: border-box;">Brand and Personality</li><li fr-original-style="" style="box-sizing: border-box;">Layout</li><li fr-original-style="" style="box-sizing: border-box;">Design Principles</li><li fr-original-style="" style="box-sizing: border-box;">Interactivity</li><li fr-original-style="" style="box-sizing: border-box;">Typography</li><li fr-original-style="" style="box-sizing: border-box;">Colour, shapes and effects</li><li fr-original-style="" style="box-sizing: border-box;">Iconography and imagery</li><li fr-original-style="" style="box-sizing: border-box;">Design process</li><li fr-original-style="" style="box-sizing: border-box;">Presenting ideas</li><li fr-original-style="" style="box-sizing: border-box;">UI design tools</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will also work on a project and your portfolio with access to weekly mentor sessions, an active student community, and support from our student success team.</p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Who is this course for?</h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Graphic designers and digital designers who want to upskill to UI design</li><li fr-original-style="" style="box-sizing: border-box;">UI designers who want to strengthen their knowledge and craft</li><li fr-original-style="" style="box-sizing: border-box;">UX professionals who want to become more rounded product designers</li><li fr-original-style="" style="box-sizing: border-box;">Anybody with a design background looking for a creative job in tech</li></ul></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Requirements</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You don&rsquo;t need experience in design or technology to enrol in our courses, although having one or both is a definite bonus. Our students come from a diverse mix of backgrounds, including project management, development, graphic design, product management, business analysis and so on.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You need to be motivated and committed. We set a high bar. Studying for one of our professional qualifications requires a certain amount of time, energy and focus.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You need to be comfortable learning in English. All video lessons, course materials, webinars, correspondence and the final exam are delivered in English.</p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Career path</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Students typically graduate into UI Designer jobs. The average UI Designer salary in the UK with 3-5 years experience is &pound;62,500.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This is based on data from Payscale, Totaljobs, Indeed, Talent, and Glassdoor</p></section></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><br fr-original-style="" style="box-sizing: border-box;"></section>

UX Design Institute 

UI / UX Design

Professional Certificate in UI Design

<p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);">A comprehensive introduction to UX design. Learn the key principles and concepts behind the UX process.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Take your first steps into UX</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Whether you want to explore UX as a career or expand your professional skillset, this UX design fundamentals course is the perfect starting point.</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Follow 65 expert lessons that will immerse you in the theory and principles of UX Design</li><li fr-original-style="" style="box-sizing: border-box;">Learn about the techniques that underpin the UX process, like user research, affinity diagrams, and prototyping</li><li fr-original-style="" style="box-sizing: border-box;">Earn a globally recognised and university credit-rated professional qualification</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who is it for?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Anybody who needs to understand UX</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Format</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Online, self-paced</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Duration</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">6 weeks (recommended)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Commitment</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">3 hours per week</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">How you&rsquo;ll benefit</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you want to really understand UX, this UX design fundamentals course for you.</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Speak confidently about UX design</li><li fr-original-style="" style="box-sizing: border-box;">Develop a mindset for problem-solving</li><li fr-original-style="" style="box-sizing: border-box;">Learn to advocate for the user - and make better business decisions as a result</li><li fr-original-style="" style="box-sizing: border-box;">Become a more rounded, valuable professional</li><li fr-original-style="" style="box-sizing: border-box;">Showcase your knowledge with a university credit-rated certificate</li></ul><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learn the key UX design fundamentals concepts in just six weeks.</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Everything you need to truly grasp UX, over five engaging modules.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 1</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Introduction to UX design</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Gain a comprehensive overview of the UX design process.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 2</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">User research methods</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn how to gain deep insights into customer needs and behaviours.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 3</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Analysis techniques</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Discover how research gets translated into actionable insights.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 4</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Defining the experience</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Explore problem-solving techniques and design principles.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 5</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Prototyping techniques</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Understand the different forms of prototyping and when to use them.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Exam</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">40-minute final exam</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Get assessed on your knowledge through a final exam.</p><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><br fr-original-style="" style="box-sizing: border-box;"></section></section></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><br fr-original-style="" style="box-sizing: border-box;"></section>

Certificate in UX Design Fundamentals

Early Bird Price

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Sixty minute webinar on rally regularity timing for jogularity and regularity in styles where a full average speed time schedule is provided. The competitive component of on the public highway historic road rallying, focusing on jogularity style timing. Ideal for competitors on events such as HERO Challenge, Rally the Globe events or Three Castles.
</p>

Join our exclusive 60-minute webinar on rally regularity timing, designed to give an introduction to regularities in the jogularity or cumulative speed table styles. Learn how to navigate a full average speed time schedule and master the competitive aspects of historic road rallying on public highways. This session focuses on the processes required to understand and use the supplied time schedules, perfect for those competing in events like the HERO Challenge, Rally the Globe, and Three Castles. Whether you're a seasoned competitor or looking to sharpen your skills, this webinar will equip you with the strategies you need to succeed.


Rally Navigation Training Services

Sports & Fitness

Historic Road Rallying training webinar on Regularity focusing on the Jogularity and Cumulative Speed Table styles.

Rally Navigation - Introduction to Regularity Timing

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>This course is designed for anyone who needs an understanding of IT Service Management to help deliver better value to customers. It is appropriate for all IT staff and management, as well as customers who work closely with IT to support business requirements. This course is also designed for students who are seeking the ITILÂ© 4 Foundation certification and who want to prepare for ITILÂ© 4 Foundation exam.</p>Overview<p>By the completion of this course, you will have a deep understanding of the 7 Guiding Principles, 4 Dimensions of Service Management, 34 ITILÂ© Practices, and the new Service Value Chain that incorporate the core of ITILÂ© version 4.</p><p>ITILÂ© is the world?s leading best practice framework for implementing IT Service Management. ITIL version 4 introduces IT Service Management through the lens of a Service Value System (SVS), which provides a holistic end-to-end view of how to successfully contribute to business value, and also how to leverage concepts from models such as Lean IT, Agile, DevOps and Organizational Change Management. This foundational course immerses you in the guiding principles, dimensions, and practices of ITILÂ© 4.  This course will earn you 21 PDUs. <br /><br /> <b>This class includes an exam voucher. </b></p></div><div id="course-pills-2"><h3>1 - ITIL 4 OVERVIEW</h3> <ul> <li>Introduction to ITIL</li> <li>Key Concepts of ITIL</li> </ul> <h3>2 - The ITIL Framework</h3> <ul> <li>The Four Dimensions of Service Management</li> <li>The ITIL Service Value System</li> </ul> <h3>3 - The ITIL Guiding Principles</h3> <ul> <li>Focus on Value</li> <li>Start Where You Are</li> <li>Progress Iteratively with Feedback</li> <li>Collaborate and Promote Visibility</li> <li>Think and Work Holistically</li> <li>Keep It Simple and Practical</li> <li>Optimize and Automate</li> </ul> <h3>4 - THE ITIL SERVICE VALUE SYSTEM (SVS)</h3> <ul> <li>Governance</li> <li>The Service Value Chain</li> <li>Continual Improvement</li> </ul> <h3>5 - Key ITIL Practices</h3> <ul> <li>Continual Improvement</li> <li>Service Level Management</li> <li>Change Control</li> <li>Incident Management</li> <li>Service Request Management</li> <li>Service Desk</li> <li>Problem Management</li> </ul> <h3>6 - Other ITIL Practices</h3> <ul> <li>General Management Practices</li> <li>Service Management Practices</li> <li>Technical Management Practices</li> </ul></div>

IT Service Management

ITIL

IT (Information Technology)

International Trauma Life Support (ITLS)

Institute of Leadership & Management (ILM)

London

Actors Studio

Screen Acting Weekly with Showreel

BASIC to ADVANCED COURSE PACKAGE

Complete 3 courses over 2 full days and receive three qualifications:

Introduction to Phlebotomy Certificate (Nationally Recognised Level 3, Ireland Level 5)
Days 1 and 2: 9.30am – 5.00pm

Advanced Phlebotomy Certificate (Nationally Recognised Level 4, Ireland Level 6)
Day 1: 5.30pm - 8.30pm

Geopace Certificate of Competency (Nationally Recognised Accredited, CPD Practical Skills)
Day 2: 5.30pm - 8.30pm

Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.






Key Facts & Summary:


COURSE 1: INTRODUCTION TO PHLEBOTOMY COURSE - NATIONALLY RECOGNISED AND ACCREDITED VENEPUCTURE COURSE
UK Level Three (Ireland Level Five)
DUALLY ACCREDITED - Open College Network (OCN) and The CPD Certification Service (21 CPD Points)

PART 1 (DAY 1) - 9.30am to 5.00pm
PART 2 (DAY 2) - 9.30am to 5.00pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

A TWO DAY venepuncture course at Level 3. Trains up to the point of live blood draws.

On completion awards a Nationally Recognised and Accredited Certificate in Phlebotomy.

DAY ONE (PART 1) - THEORY
Attend the course location of your choice – starts at 9.30am and finishes approx. 5.00pm

DAY TWO (PART 2) - CLASSROOM
Your classroom tutor will recap on the theory element (above) after which you will begin your practical sessions learning and developing the skills required up to the point of Live Blood Draws.

DOWNLOAD A COURSE ITINERARY HERE



COURSE 2: ADVANCED PHLEBOTOMY COURSE - NATIONALLY RECOGNISED AND ACCREDITED VENEPUCTURE COURSE
UK Level Four (Ireland Level 6)
DUALLY ACCREDITED - Open College Network (OCN) and The CPD Certification Service (14 CPD Points)

PART 1 - THEORY
Complete your theory training online in the comfort of your own home or at work.

PART 2 - CLASSROOM
Follow on from your Day One Theory training, in the evening, from 5.30pm - 8.30pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.

On completion awards a Nationally Recognised and Accredited Certificate in Advanced Phlebotomy.

DOWNLOAD A COURSE ITINERARY HERE



COURSE 3: ROUTE TO COMPETENCY MASTERCLASS
CPD ACCREDITED - The CPD Certification Service

CLASSROOM
Follow on from your Day Two practical training, in the evening, from 5.30pm - 8.30pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

GEOPACE LIVE BLOOD SESSIONS enabling you to draw human blood under 1-to-1 supervision of your tutor. You will follow a Competency Checklist, signed off by your tutor on completion.

On completion awards a Geopace Certificate of Competency - Nationally Recognised and Accredited Route to Competency - Live Blood Draws Certificate

DOWNLOAD A COURSE ITINERARY HERE




How do I attend?

EITHER -
CLASSROOM OPTION - Attend one of our scheduled classroom locations, completing your Introduction to Phlebotomy Course over 2 days. You will also complete your Advanced Training at the end of the first day and your Competency Training at the end of the second day.

Our Introduction to Phlebotomy and Advanced Phlebotomy Training Kits are supplied at no charge when booking our virtual classroom training option.
If you would like to add one or both of these kits to your classroom training option then these are available to add at time of booking. Our comprehensive training kits each mirror the same equipment and supplies used in the classroom and both include detailed video tutorials, allowing you to continue to practice and "hone" your skills after you have completed your practical training.

OR -

VIRTUAL CLASSROOM OPTION- Complete your theory training online at home or work, then join us for a one day Zoom session to complete your Introduction to Phlebotomy virtual classroom training, followed by your Advanced Training in the evening of the same day. You have the option to add a classroom-based competency session, awarding a CPD Accredited Geopace Certificate of Competency, at time of booking.

Our Virtual Classroom option includes two very comprehensive training kits - one for your introductory course and one for your advanced course. Kits are included at no charge (normally £79.95 each) and are yours to keep and to continue to practice with after you have finished your courses. The equipment and supplies included in your kits are the same as those used if you choose the classroom option.

How do I book?

Choose whether you would like to attend in a classroom or if you would like to complete your training by virtual classroom.
Click on the Classroom - Booking Options or Virtual Classroom - Booking Options buttons below to see all upcoming dates and locations.

Please note - Competency Training
Our Route to Competency Masterclass - Live Blood Sessions can only be completed in a classroom environment. This is included when you book a classroom option. When booking the virtual classroom option you can choose to add this at time of booking. You will receive a voucher code to enable you to book onto any upcoming dates or locations. For most of our two day course we run our competency training at the end of the second day and therefore you should be able to complete your full training programme with us over two days.

If you are completing your training by virtual classroom please see our list of competency training locations here.

If you would like to "mix and match" your training dates and/or locations then please call our admin team on 01525 713377 who will be more than happy to put a training package together for you on dates and / or locations that suit you.

All courses are accredited and are Skills for Health & WHO compliant.

THIS COURSE PACKAGE INCLUDES:
1: INTRODUCTION TO PHLEBOTOMY COURSE (GPT003) - Level 3 (Ireland Level 5)
2: ADVANCED PHLEBOTOMY COURSE (GPT005) - Level 4 (Ireland Level 6)
3: GEOPACE COMPETENCY CERTIFICATE - CPD Certified (optional with Virtual Classroom)

Learn how to take blood ... train as a Phlebotomist

FAST-TRACK YOUR PHLEBOTOMY TRAINING

WITH OUR

COMPLETE TRAINING PACKAGE

20% off -  Multi-Course Discount

    Cover all stages from beginner through to Level 4

    Available as Classroom or Virtual Classroom

    Complete your beginner to advanced training in 2 days

    Awards 2 accredited qualifications - Introduction to Phlebotomy and Advanced Phlebotomy qualifications

    Both courses are dually accredited (OCN & CPD)

    Geopace Certificate of Competency included with classroom attendance or available as an option when booking virtual classroom

    Covers all steps up to live blood draw

    Learn advanced skills and techniques

    Virtual Classroom options include comprehensive Practise@Home Training Kits (yours to keep)

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Phlebotomy Training - Beginner to Advanced PACKAGE

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>The audience for this course is anyone who wants to acquire foundation level knowledge on data centre infrastructure. This course is ideally suited for data centre new hires, internal data centre support staff, IT support staff who work in the data centre, helpdesk staff, vendors/suppliers who install/maintain data centre equipment, building maintenance staff including data centre cleaners and other supporting functions, and fresh graduates. This course is also well suited for individuals working in data centre business support functions such as sales/pre-sales, HR, Finance and business administration.</p>Overview<p>The DCFC course will prepare participants for entry into the exciting and high-growth data centre industry. It will ensure that participants acquire the required basic knowledge to take on a wide variety of jobs in the data centre industry. It will also provide the required knowledge and skill to further their training into specialised areas on data centre design/build, operations/governance or standards/compliance.</p><p>The Data Centre Foundation Certificate (DCFCÂ©) is a 2-day course designed to deliver foundation knowledge about data centre facilities infrastructure. It provides participants with global overview and knowledge on data centres which will be of advantage to the participants who are looking at joining the ranks of professionals working in the data centre, ICT, infrastructure or the mechanical and electrical (M&amp;E) design industries. It will also form a solid foundation for participants who wish to pursue his/her studies either academically or to further his/her industry specialisation with professional certification courses on data centre design/build, operations/governance and/or standards/compliance. With the tremendous growth of data and the data centres to support it, the demand for data centre professionals will grow in tandem.</p></div><div id="course-pills-2"><h4>Introduction to Data Centres</h4><ul><li>History of data centres</li><li>Definition of different type data centres</li></ul><h4>Data Centre Standards</h4><ul><li>List of standards</li><li>Rating definitions</li></ul><h4>Data Centre Facilities Areas</h4><ul><li>Listing of all areas and their functions</li></ul><h4>Topology Designs</h4><ul><li>Definition of Ratings</li></ul><h4>Components of the Power Infrastructure</h4><ul><li>Utility power</li><li>Transformers</li><li>Generators</li><li>Fuel systems</li><li>ATS</li><li>UPS systems</li><li>Batteries</li><li>Electric panels</li><li>Cabling/busbar systems</li><li>Power rails/strips</li></ul><h4>Lights</h4><ul><li>Lights</li><li>Emergency lights</li></ul><h4>Cooling Infrastructure</h4><ul><li>Chillers</li><li>DX Systems</li><li>Evaporators</li><li>CRAC/CRAU/HVAC</li><li>Raised floor</li><li>Non-raised floor</li><li>Containment</li></ul><h4>ICT/Network Infrastructure</h4><ul><li>Equipment racks</li><li>Network cabling (fibre, copper)</li><li>Cable trays and pathways</li><li>TIA-606 labelling</li></ul><h4>Data Centre Security</h4><ul><li>Perimeter security</li><li>Physical protection</li><li>CCTV</li><li>Access control</li><li>Security management</li></ul><h4>Fire Suppression</h4><ul><li>Detection systems</li><li>Suppression systems</li><li>Prevention systems</li><li>Fire extinguishers</li><li>Fire Safety</li></ul><h4>Monitoring and reporting</h4><ul><li>DCIM</li><li>EMS/BMS</li></ul></div>

Design & Technology Courses (DT)

Cyber Security Foundation

Certified in Data Protection (CDP)

ICDL (International Certification of Digital Literacy)

Data Centre Foundation Certificate (DCFC)

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The industry standard course in UX research</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Master the research skills that make UX professionals so valuable. Become a confident, credible and effective user researcher with a globally recognised qualification.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who is it for?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">UX professionals Aspiring UX researchers</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Duration</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">16 weeks</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Commitment</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">3 hours per week</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Format</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Online, self-paced with live support and mentoring</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why take this user research course:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Gain the most in-demand skills* and boost your career in a thriving industry.</li><li fr-original-style="" style="box-sizing: border-box;">Learn a complete range of UX research methods. Expand your toolkit to conduct high-quality research at pace.</li><li fr-original-style="" style="box-sizing: border-box;">Become an insights expert. Translate findings into actionable insights and communicate them with conviction.</li><li fr-original-style="" style="box-sizing: border-box;">Showcase your expertise. Build a professional user research portfolio and earn a university credit-rated qualification.</li><li fr-original-style="" style="box-sizing: border-box;">Get the confidence to succeed. Count on our mentors, career advisors and student community throughout your journey.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">*Research is one of the top 10 most in-demand skills globally (LinkedIn, 2023).</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">A comprehensive, in-depth curriculum</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This user research course has been created and validated by experts in UX research. It is credit-rated by Glasgow Caledonian University.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Self-paced learning gives you the flexibility to study in your own time. Monthly deadlines and submissions give you structure and accountability. The best of both worlds.</p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><br fr-original-style="" style="box-sizing: border-box;"></section></section></section><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 1</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Introduction to user research</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Understand the role of a UX researcher. Explore the types, methods and ethics of research.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 2</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Planning the research</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn how to build a research plan, collaborate with stakeholders, recruit participants and manage data.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 3</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Fundamental user research skills</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Master the core skills of interviewing and usability testing. Learn how to moderate and take notes.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 4</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Expanding your toolkit</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Explore qualitative research methods like ethnography, contextual enquiry, service safaris and diary studies.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 5</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Analysing qualitative research</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn to analyse research data and translate it into user goals, affinity diagrams, personas and journey maps.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 6</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Quantitative research</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn to design, conduct and analyse online surveys, A/B tests and more.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 7</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communicating the research</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn how to report and present your findings with confidence.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 8</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">AI for user research</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Explore how AI tools can assist researchers.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Project</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Portfolio project</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Build a professional portfolio to showcase your research expertise.</p>

User Research

Professional Certificate in User Research

30757 Courses

VMware vRealize Automation: Troubleshooting [V8.6]

By Nexus Human

VMware Tanzu Kubernetes Grid: Install, Configure, Manage [V1.5]

By Nexus Human

VMware Carbon Black Cloud:Advanced Operations and Troubleshooting

By Nexus Human

VMware End User Computing: Design

By Nexus Human

Email Marketing Training Event

By RESULTS Mastery Limited - Steve Mills Business Advisor

VMware Site Recovery Manager - Install, Configure, Manage [v8.2]

By Nexus Human

Advanced Scripting for Cisco Unified Contact Center Express (ASCCX v11.0)

By Nexus Human

GRC300 SAP Access Control Implementation and Configuration

By Nexus Human

CWS-250 Citrix DaaS Deployment and Administration

By Nexus Human

Salesforce Design and Build Integration Solutions (ARC101)

By Nexus Human

Search By Location