VMware Carbon Black Cloud:Advanced Operations and Troubleshooting

2 Days

12 CPD hours

Experienced security administrators and security analysts who are already familiar with VMware Carbon Black Cloud

By the end of the course, you should be able to meet the following objectives:
Describe and determine use cases for integrating with VMware Carbon Black Cloud
Configure, automate, and troubleshoot the VMware Carbon Black Cloud Syslog Integration
Use VMware Carbon Black Cloud APIs to pull data with Postman
Install and use the VMware Carbon Black Cloud Python SDK
Automate operations using the VMware Carbon Black Cloud SDK and APIs
Identify and troubleshoot VMware Carbon Black Cloud sensor installations
Gather troubleshooting data within the browser to remediate or escalate problems
Identify and resolve sensor usage, networking, and performance problems with the VMware Carbon Black Cloud sensor

This two-day, hands-on training course provides you with the advanced knowledge, skills, and tools to achieve competency in performing advanced operations and troubleshooting of VMware Carbon Black Cloud. This course will go into integrating VMware Carbon Black Cloud with other third-party components and utilizing the API and the SDK to automate operations within the product and your security stack. This course will also enable you to troubleshoot common problems during sensor installation, operations, and within the VMware Carbon Black Cloud console with hands-on lab problems.

Course Introduction

• Introductions and course logistics
• Course objectives

VMware Carbon Black Cloud Integrations

• Describe the integration capabilities with VMware Carbon Black Cloud
• Determine integration use cases for VMware Carbon Black Cloud
• Identify required components for integrating VMware Carbon Black Cloud
• Differentiate VMware Carbon Black Cloud integration vendors

VMware Carbon Black Cloud Syslog Integration

• Describe the function of the Syslog Connector
• Generate API and SIEM keys from the Cloud console
• Validate a successful Syslog integration
• Describe how to automate the Syslog Connector
• Troubleshoot problems with the Syslog integration

Using Postman

• Explain the concept and purpose of an API
• Interpret common REST API Status codes
• Recognize the difference between platform and product APIs
• Using the Postman Client to initiate API calls
• Create a custom access level and respective API key
• Create a valid API request

Using the VMware Carbon Black Cloud Python SDK

• Install the VMware Carbon Black Cloud Python SDK
• Describe the different authentication methods
• Evaluate the best authentication method for a given task

Automating Operations

• Automate basic Incident Response tasks using the VMware Carbon Black Cloud SDK and API
• Automate basic watchlist interactions using the VMware carbon Black Cloud SDK and API

Sensor Installation Troubleshooting

• Describe sensor install log collection process
• Identify sensor install log parameters
• Create a detailed sensor install log
• Locate sensor install logs on an endpoint
• Interpret sensor install success from an install log
• Determine likely cause for install failure using sensor logs
• Propose resolution steps for a given sensor install failure

VMware Carbon Black Cloud Console Troubleshooting

• Identify sensor bypass status reasons
• Simplify console data exports using search
• Describe differences in Audit Log detail levels
• Locate built-in browser tools
• Gather console diagnostics logs from a browser
• Review console diagnostics logs

Sensor Operations Troubleshooting

• Identify available types of diagnostic logs
• Gather appropriate diagnostic logs for a given issue
• Identify steps for resolving software interoperability problems
• Identify steps for resolving resource problems
• Identify steps for resolving network problems

Additional course details:

Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC)

Nexus Humans VMware Carbon Black Cloud:Advanced Operations and Troubleshooting training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward.