<h2>Evolving Agile Leadership at Riot Games</h2>
<p>Agile Leadership is a broadly defined buzzword today. Does it just mean servant leadership or is there more? How does Agile leadership fit with "Agile" Management? While the industry is figuring out all this, at Riot Games, we didn't really care about terminology and definitions, but rather our focus is on building strong, human-centric leaders to lead our 2500-person agile organization. Through these efforts, we have created our own understanding of what Leadership in an Agile organization looks like that is worth sharing. In this talk, Ahmed will:</p>
<ul>
<li>Share his reflections on the domain of Agile Leadership in general</li>
<li>Discuss the frameworks and current ways of thinking about leadership at Riot Games</li>
<li>Highlight some areas where he disagrees with common agile rhetoric like "having single wringable necks" and using "commanding" stances</li>
<li>Introduce a new leadership roles &amp; responsibilities framework that provides teams with a way to balance between team-level autonomy, strong accountability</li>
</ul>
<p>This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs.</p>
<p>Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies.</p>

IIL Europe Ltd

Evolving Agile Leadership at Riot Games

General Admission

<p>Picture yourself standing at the entrance of a bustling airport, watching planes take off and land, filling the air with a sense of adventure. As you observe the smartly dressed Cabin Crew members gracefully moving through the terminal, assisting passengers with their luggage and flashing friendly smiles, a thought crosses your mind. "Ah, what if I could be a part of this extraordinary world?". Well, with our captivating course, Cabin Crew, your dreams can take flight!  </p> <p>So, if you're ready to take off on a career adventure that will broaden your horizons and ignite your passion for travel, join our Cabin Crew course today, get ready to explore new destinations, meet diverse cultures, and experience the thrill of working in the aviation industry. It's time to spread your wings and let your dreams of becoming a Cabin Crew soar high!</p> <p><strong>Learning Outcome:</strong></p> <p>Upon completion of this Cabin Crew course, you are expected to -</p> <ul> <li>Gain a comprehensive understanding of the roles and responsibilities of Cabin Crew members.</li><li>Acquire knowledge of airline regulations, safety procedures, and emergency protocols.</li><li>Develop excellent communication and customer service skills for passenger interaction.</li><li>Learn essential first aid and medical assistance techniques for in-flight emergencies.</li><li>Master the art of effective teamwork and conflict resolution in a dynamic environment.</li></ul><p>The Cabin Crew course is a transformative journey that equips you with the knowledge and skills needed to excel in the aviation industry. Through a series of engaging modules, you will explore various aspects of the Cabin Crew profession. Module 01 provides an introduction to the world of Cabin Crew, highlighting their crucial role in ensuring a safe and pleasant flying experience. Modules 02 to 10 delve into topics such as airline types, regulatory bodies, cabin familiarisation, communication with passengers, and emergency procedures. The Cabin Crew course concludes with modules on personal grooming, fatigue management, and crew resource management, preparing you for a successful career in the skies.</p> <p>The Cabin Crew course opens doors to a range of exciting career opportunities in the aviation industry. Whether you aspire to be a Cabin Crew member, progress to leadership roles, or explore related fields, this course serves as a solid foundation for your journey. Join the Cabin Crew course today and soar high in your career aspirations.</p> <p><strong>Certification</strong></p> <p>Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a <strong>£4.99 </strong>PDF Certificate sent via email, a <strong>£9.99 </strong>Printed Hardcopy Certificate for delivery in the UK, or a <strong>£19.99</strong> Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        15 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <ul> <li>Individuals who aspire to work in the dynamic aviation industry.</li><li>Career changers seeking exciting opportunities in the travel sector.</li><li>Fresh graduates passionate about providing exceptional customer service.</li></ul> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <ul> <li>Cabin Crew Member: £16,000 - £25,000 per year</li><li>Senior Cabin Crew/Flight Purser: £22,000 - £30,000 per year</li><li>Cabin Crew Supervisor/Manager: £30,000 - £40,000 per year</li><li>In-Flight Trainer: £25,000 - £35,000 per year</li><li>Airline Customer Service Manager: £30,000 - £50,000 per year</li></ul> 
                        </div>

NextGen Learning

Cabin Crew Initial Training & Attestation (CCA)

Flight Attendant

Airline Pilot

Air Hostess

Commercial Pilot

Cabin Crew

Navigating Cabin Crew Interviews with Formats and Techniques

<p>Are you ready to take your career to the next level? This course in Leadership and Management Essential Skill will help you unlock your potential and become a leader worth following. You'll learn to recognise and overcome obstacles to effective leadership, and develop mentoring skills that will benefit your team and your organisation.</p> <p>Discover the principles, theories, and styles that define effective leadership in any industry. Overcome obstacles and learn to apply your knowledge with impact. Build your professional toolkit and become a leader worth following.</p> <p>Did you know that leadership and management skills are in high demand across industries? According to a report by LinkedIn, leadership and management are among the top five most in-demand skills globally. In the UK alone, there has been a 28% increase in management positions advertised since 2018, with a staggering 2.2 million jobs in management and leadership roles across the country.</p> <p><strong>Learning outcomes:</strong></p> <ul> <li>Understand the principles of effective management and how they apply to leadership.</li><li>Apply leadership theories to real-world situations and challenges.</li><li>Differentiate between leadership and management and apply both skillsets as needed.</li><li>Identify and overcome obstacles to effective leadership.</li><li>Recognize different leadership styles and their impact on individuals and organisations.</li><li>Develop mentoring skills that support your leadership style and benefit your team.</li></ul><p>This course is designed to equip you with essential skills for successful recruitment. Dive into the principles of management and applied theories on leadership to gain a comprehensive understanding of how to lead your team to success. Identify obstacles and different leadership styles to find the best approach to reach your goals. Explore the impact of mentoring on leadership to unlock your full potential.</p> <p>With engaging and thought-provoking content, you'll develop a deep understanding of what it takes to be a successful leader. You'll explore different leadership styles and their impact on individuals and organisations. You'll also learn how to differentiate between leadership and management, and apply both skill sets as needed. Whether you're a seasoned manager or just starting out in your career, this course will give you the tools you need to succeed.</p> <p>This course is perfect for anyone seeking to enhance their leadership and management skills, whether you're a new manager or an experienced one. Our course provides all the knowledge to support you in your career growth.</p> <p><strong>Certification</strong></p> <p>Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <ul> <li>Professionals who want to develop their leadership and management skills</li><li>Individuals who aspire to become successful leaders and managers</li><li>Individuals who want to understand the principles of management and leadership</li></ul> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <ul> <li>Recruitment consultant (£19,000 - £39,000 per annum)</li><li>Sales manager (£28,000 - £70,000 per annum)</li><li>Operations manager (£24,000 - £62,000 per annum)</li><li>Project manager (£25,000 - £68,000 per annum)</li><li>General manager (£23,000 - £80,000 per annum)</li><li>Chief executive officer (£36,000 - £155,000 per annum)</li></ul> 
                        </div>

Learning & Development

Global Leadership

Business Leadership

Leadership Skills

Leadership Development

Institute of Leadership & Management (ILM)

Overcoming Obstacles in Leadership

<p>In today's bustling world, the power of genuine listening is often overlooked, particularly in leadership positions. The '<strong>Effective Listening Skills for Leaders</strong>' course delves deep into the core principles that underpin this invaluable skill, enabling leaders to build stronger connections, foster understanding, and drive meaningful change. From laying the foundation of active listening to mastering its nuanced techniques, this course offers a comprehensive guide for those eager to elevate their leadership prowess.</p>
<p><strong>Learning Outcomes</strong></p>
<ul>
<li>Comprehend the core principles and importance of effective listening in leadership roles.</li>
<li>Identify barriers to active listening and develop strategies to overcome them.</li>
<li>Apply advanced techniques to ensure full engagement and understanding during conversations.</li>
<li>Reflect on personal listening habits, recognising areas for improvement.</li>
<li>Construct a personalised action plan for continuous enhancement of listening capabilities.</li>
</ul>
<h3><b>Why buy this Effective Listening Skills for Leaders<span> course</span>?</b></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Effective Listening Skills for Leaders</b><span> there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this Effective Listening Skills for Leaders<span> </span></b><b><span>course </span></b><b>for?</b></h3>
<ul>
<li>Emerging leaders keen on amplifying their communication skills.</li>
<li>Managers desiring a deeper connection with their teams.</li>
<li>Professionals aiming to reduce misunderstandings and conflicts at work.</li>
<li>Individuals keen on enhancing personal relationships through better listening.</li>
<li>Anyone aspiring to boost their leadership potential through effective communication.</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Effective Listening Skills for Leaders</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Effective Listening Skills for Leaders</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<ul>
<li><strong>Team Leader</strong>: £25,000 - £35,000</li>
<li><strong>Project Manager</strong>: £35,000 - £50,000</li>
<li><strong>Human Resources Manager</strong>: £30,000 - £45,000</li>
<li><strong>Operations Manager</strong>: £40,000 - £55,000</li>
<li><strong>Executive Coach</strong>: £50,000 - £70,000</li>
<li><strong>Organisational Development Consultant</strong>: £45,000 - £60,000</li>
</ul><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Section 01: Introduction</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction &amp; Welcome</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 02: Foundation of Listening</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What is Your Listening Barrier?</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Nonverbal Cues and Body Language Tips</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Types of Listening for Leaders</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 03: Listening Skills &amp; Practice</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Comprehensive Listening</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Let's Practice Listening for Comprehension</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Empathetic Listening</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Let's Practice Listening with Empathy</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Critical Listening</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Let's Practice Critical Listening</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Appreciative Listening</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 04: Wrap Up and Next Steps</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Next Steps</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Studyhub UK

Listening Skills

Active Listening

Listening & Speaking

Effective Listening Skills for Leaders

<p>Welcome to a transformative journey where you step into the pivotal role of a Care Manager. Beyond the routine, this course, '<strong>Responsibilities of Care Manager</strong>,' invites you to embark on a learning experience that transcends traditional care management paradigms. Imagine learning decision-making strategies that are not just theoretical but tailored for real-world care scenarios. Delve into the intricacies of data, information, and intelligence, and discover how they form the bedrock of effective care management. This course isn't just about duties; it's about honing the art of balancing values and priorities, ensuring a holistic approach to care leadership.</p>
<p>As you navigate modules crafted to empower, you'll explore the dynamic landscape of stakeholders' roles, mastering the delicate art of collaboration and communication. Reviews and evaluation take center stage, offering you insights into refining processes and enhancing the quality of care. Addressing conflicts, complaints, and duty with finesse becomes second nature. Are you ready to elevate your role as a Care Manager? Enroll now and let the journey begin!</p>
<p><strong>Learning Outcomes</strong></p>
<ul>
<li>Acquire decision-making prowess tailored for care management contexts.</li>
<li>Navigate the nuances of data, information, and intelligence in healthcare settings.</li>
<li>Cultivate a skillset for balancing values and priorities in care leadership.</li>
<li>Understand and effectively engage with stakeholders in the care ecosystem.</li>
<li>Master the art of conducting insightful reviews and evaluations in care processes.</li>
</ul>
<h3><b>Why choose this Responsibilities of Care Manager<span> course</span>?</b></h3>
<ol>
<li>Unlimited access to the course for a lifetime.</li>
<li>Opportunity to earn a certificate accredited by the <b>CPD Quality Standards</b> and <b>CIQ </b>after completing this course.</li>
<li>Structured lesson planning in line with industry standards.</li>
<li>Immerse yourself in innovative and captivating course materials and activities.</li>
<li>Assessments designed to evaluate advanced cognitive abilities and skill proficiency.</li>
<li>Flexibility to complete the Course at your own pace, on your own schedule.</li>
<li>Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.</li>
<li>Unlock career resources for CV improvement, interview readiness, and job success.</li>
</ol>
<h3><b>Who is this Responsibilities of Care Manager<span> </span></b><b><span>course </span></b><b>for?</b></h3>
<ul>
<li>Aspiring Care Managers looking to step into leadership roles.</li>
<li>Current Care Managers seeking to enhance their decision-making skills.</li>
<li>Professionals in the healthcare sector aiming to transition into management roles.</li>
<li>Individuals passionate about making a positive impact on healthcare processes.</li>
<li>Those desiring a comprehensive understanding of conflicts and complaints resolution.</li>
</ul>
<h3><b>Career path</b></h3>
<ul>
<li><strong>Clinical Services Manager:</strong> £40,000 - £60,000</li>
<li><strong>Healthcare Operations Manager:</strong> £35,000 - £50,000</li>
<li><strong>Quality Assurance Coordinator:</strong> £30,000 - £45,000</li>
<li><strong>Patient Experience Manager:</strong> £35,000 - £55,000</li>
<li><strong>Clinical Governance Specialist:</strong> £40,000 - £65,000</li>
<li><strong>Healthcare Consultant:</strong> £45,000 - £70,000</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Responsibilities of Care Manager</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Responsibilities of Care Manager</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"> Module 01: Decisions-Making in Care Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Decisions-Making in Care Management</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: Data, Information and Intelligence</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Data, Information and Intelligence</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Value &amp; Priority</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Value &amp; Priority</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Stakeholders' Role</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Stakeholders' Role</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Reviews and Evaluation</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Reviews and Evaluation</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Evaluation of Process Used</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Evaluation of Process Used</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Conflicts, Complaints &amp; Duty</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Conflicts, Complaints &amp; Duty</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

The Council for Awards in Care, Health & Education (CACHE)

Care Home Advocate

Health Care Management

Emergency Care Assistant

Certified Manager of Quality

Competent Assessed Person - CAP

Responsibilities of Care Manager

<p>Embark on an enlightening journey through the skies with our <strong>Advanced Aviation Management Strategies</strong> course. Picture yourself mastering the art of aviation management, starting with an introductory module that lays the foundation for a high-flying career. The course gracefully ascends into the complexities of airline operations and management, offering a bird's-eye view of what makes the aviation industry soar. As you navigate through the intricacies of airport management, the curriculum ensures a smooth flight through the crucial aspects of safety, security, and risk management, ensuring you're equipped to maintain the highest standards in the skies.</p>
<p>The journey doesn't end there; the course further elevates your expertise with a deep dive into the regulatory framework and compliance, essential for navigating the ever-changing airspace. As you approach your final destination, the course prepares you for the future, exploring upcoming trends and challenges in aviation management. This comprehensive course is designed not just to inform but to transform your understanding and approach to aviation management, equipping you with the knowledge to lead and innovate in this dynamic industry.</p>
<p><strong>Learning Outcomes</strong></p>
<ul>
<li>Develop a thorough understanding of aviation management principles.</li>
<li>Acquire insights into effective airline and airport operations.</li>
<li>Learn to uphold and enhance safety and security in aviation.</li>
<li>Understand regulatory compliance within the aviation sector.</li>
<li>Analyse and prepare for future trends and challenges in aviation.</li>
</ul>
<h3><b>Why choose this <span>Advanced Aviation Management Strategies</span><span> course</span>?</b></h3>
<ol>
<li>Unlimited access to the course for a lifetime.</li>
<li>Opportunity to earn a certificate accredited by the <b>CPD Quality Standards</b> and <b>CIQ </b>after completing this course.</li>
<li>Structured lesson planning in line with industry standards.</li>
<li>Immerse yourself in innovative and captivating course materials and activities.</li>
<li>Assessments designed to evaluate advanced cognitive abilities and skill proficiency.</li>
<li>Flexibility to complete the Course at your own pace, on your own schedule.</li>
<li>Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.</li>
<li>Unlock career resources for CV improvement, interview readiness, and job success.</li>
</ol>
<h3><b>Who is this <span>Advanced Aviation Management Strategies</span><span> </span></b><b><span>course </span></b><b>for?</b></h3>
<ul>
<li>Individuals aspiring to leadership roles in aviation.</li>
<li>Aviation professionals aiming to broaden their managerial skills.</li>
<li>Enthusiasts seeking a deeper understanding of aviation operations.</li>
<li>Students focusing on a career in aviation management.</li>
<li>Policy makers and regulatory personnel in the aviation sector.</li>
</ul>
<h3><b>Career path</b></h3>
<ul>
<li><strong>Aviation Manager</strong>: £40,000 - £70,000</li>
<li><strong>Airline Operations Manager</strong>: £35,000 - £60,000</li>
<li><strong>Airport Manager</strong>: £30,000 - £55,000</li>
<li><strong>Aviation Safety Officer</strong>: £28,000 - £50,000</li>
<li><strong>Compliance Officer (Aviation)</strong>: £32,000 - £48,000</li>
<li><strong>Air Traffic Controller</strong>: £37,000 - £60,000</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Advanced Aviation Management Strategies</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Advanced Aviation Management Strategies</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 01: Introduction to Aviation Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Aviation Management</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: Airline Operations and Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Airline Operations and Management</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Airport Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Airport Management</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Safety, Security, and Risk Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Safety, Security, and Risk Management</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Regulatory Framework and Compliance</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Regulatory Framework and Compliance</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Future Trends and Challenges in Aviation Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Future Trends and Challenges in Aviation Management</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Civil Aviation Authority (CAA)

Airline Transport Pilot Licence (ATPL)

Global Aviation

Aviation Engineering

Aviation

Airport Management

Advanced Aviation Management Strategies

<p>In today's dynamic world, possessing strong <strong>Interpersonal Skills is paramount for personal and professional success</strong>. A Diploma in Interpersonal Skills equips individuals with the essential abilities to navigate diverse social and professional environments effectively. Through modules focusing on communication, teamwork, problem-solving, time management, and more, students develop a comprehensive understanding of interpersonal dynamics. </p><p>This <strong>Diploma in Interpersonal Skills</strong> course fosters self-confidence and adaptability while enhancing one's ability to learn from and connect with others. In the UK job market, employers highly value candidates with refined Interpersonal Skills, offering lucrative opportunities with competitive salaries. Individuals proficient in these skills often secure roles in leadership, management, and client-facing positions, <strong>with salaries ranging from £25,000 to £60,000 per annum</strong>, depending on experience and industry.</p><p> Moreover, as businesses increasingly prioritize collaboration and relationship-building, the demand for professionals skilled in Interpersonal Skills is on the rise, <strong>with a growth rate of approximately 10-15% annually</strong>. This Diploma in Interpersonal Skills course provides a significant advantage in this expanding sector, ensuring graduates are well-equipped to thrive in the modern workforce.</p><p><strong>Key Features:</strong></p><ul><li>CPD Certified</li><li>Instant e-certificate and hard copy dispatch by next working day</li><li>Fully online, interactive course with audio voiceover</li><li>Developed by qualified professionals in the field</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Course Curriculum:</strong></p><p><strong>Leadership &amp; Management: Interpersonal Skills</strong></p><ul><li><strong>Module 01:</strong> What are Soft Skills?</li><li><strong>Module 02:</strong> Communication</li><li><strong>Module 03:</strong> Teamwork</li><li><strong>Module 04: </strong>Problem-Solving</li><li><strong>Module 05: </strong>Time Management</li><li><strong>Module 06:</strong> Attitude and Work Ethic</li><li><strong>Module 07: </strong>Adaptability/Flexibility</li><li><strong>Module 08:</strong> Self-Confidence (Owning It)</li><li><strong>Module 09:</strong> Ability to Learn From</li><li><strong>Module 10:</strong> Networking</li><li><strong>Module 11:</strong> Employee Relations</li><li><strong>Module 12:</strong> Motivation and Counselling</li></ul><p><strong>Interpersonal Skills for Professional Development</strong></p><ul><li> <strong>Module 01:</strong> Introduction to Interpersonal Skills </li><li> <strong>Module 02:</strong> Effective Communication </li><li> <strong>Module 03: </strong>Emotional Intelligence </li><li> <strong>Module 04:</strong> Collaboration and Teamwork </li><li> <strong>Module 05:</strong> Networking and Relationship Building </li><li> <strong>Module 06:</strong> Cultural Sensitivity and Diversity </li><li> <strong>Module 07:</strong> Conflict Management </li><li> <strong>Module 08:</strong> Negotiation Skills</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Master effective communication techniques for diverse environments.</li><li>Develop strong teamwork and collaboration skills for professional synergy.</li><li>Cultivate emotional intelligence to navigate workplace dynamics adeptly.</li><li>Harness conflict management strategies to foster harmonious relationships.</li><li>Enhance negotiation skills for achieving mutually beneficial outcomes.</li><li>Demonstrate cultural sensitivity and adaptability in diverse settings.</li></ul><p><strong>Accreditation</strong></p><p>All of our courses are fully accredited, including this Diploma in Interpersonal Skills Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Interpersonal Skills.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Diploma in Interpersonal Skills Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Diploma in Interpersonal Skills Course certification has no expiry dates, although we do recommend that you renew them every 12 months.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        20 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Diploma in Interpersonal Skills Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Diploma in Interpersonal Skills Course is ideal for:</p><ul><li>Graduates seeking to enhance their employability.</li><li>Professionals aiming to advance their careers.</li><li>Individuals transitioning to leadership roles.</li><li>Anyone looking to excel in interpersonal interactions.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Learners do not require any prior qualifications to enrol on this Diploma in Interpersonal Skills Course. You just need to have an interest in Diploma in Interpersonal Skills Course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this Diploma in Interpersonal Skills Course you will have a variety of careers to choose from. The following job sectors of Interpersonal Skills Course are:</p><ul><li>Human Resources Officer- £25K to 40K/year</li><li>Business Development Manager- £30K to 50K/year</li><li>Training and Development Specialist- £25K to 45K/year</li><li>Project Coordinator - £25K to 40K/year</li><li>Customer Success Manager - £25K to 45K/year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.<br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

Training Express

Diploma in Interpersonal Skills Course

<div>
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			<div>
							<div>
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				<p><span>Unlock the secrets of charisma in this comprehensive course that empowers you to cultivate an engaging and magnetic presence. Explore key modules that guide you through the journey of self-discovery and charisma development. From building confidence to mastering communication and emotional intelligence, this course equips you with the skills to enhance your personal and professional relationships.</span></p><p><b id="docs-internal-guid-040e34e2-7fff-b981-2717-b26e5d66258c"><br /></b></p><p><span>Learning Outcomes:</span></p><ul><li><p><span>Develop unwavering self-confidence.</span></p></li><li><p><span>Hone effective communication skills for better interpersonal connections.</span></p></li><li><p><span>Cultivate social skills to excel in various social contexts.</span></p></li><li><p><span>Harness your presence and radiate charisma in every interaction.</span></p></li><li><p><span>Foster authentic charisma that resonates with others.</span></p></li><li><p><span>Enhance emotional intelligence and empathy for deeper connections.</span></p></li><li><p><span>Embrace charismatic leadership qualities.</span></p></li><li><p><span>Adapt and remain flexible in diverse situations.</span></p></li></ul><p><b><br /></b></p><p><span>Why buy this Charisma: You Can Develop Charisma?</span><span> </span></p><ul><li><p><span>Unlimited access to the course for forever</span></p></li><li><p><span>Digital Certificate, Transcript, student ID all included in the price</span></p></li><li><p><span>Absolutely no hidden fees</span></p></li><li><p><span>Directly receive CPD accredited qualifications after course completion</span></p></li><li><p><span>Receive one to one assistance on every weekday from professionals</span></p></li><li><p><span>Immediately receive the PDF certificate after passing</span></p></li><li><p><span>Receive the original copies of your certificate and transcript on the next working day</span></p></li><li><p><span>Easily learn the skills and knowledge from the comfort of your home</span></p></li></ul><p><b><br /></b></p><p><span>Certification</span></p><p><span>After studying the course materials of the </span><span>Charisma: You Can Develop Charisma</span><span> you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p><p><b><br /></b></p><p><span>Who is this course for?</span></p><p><span>This </span><span>Charisma: You Can Develop Charisma</span><span> course is ideal for</span></p><ul><li><p><span>Individuals aiming to boost their personal magnetism and presence.</span></p></li><li><p><span>Professionals seeking to excel in leadership roles.</span></p></li><li><p><span>Anyone interested in improving their communication and emotional intelligence skills.</span></p></li><li><p><span>Those looking to make a lasting impact in social and professional settings.</span></p></li></ul><p><b><br /></b></p><p><span>Prerequisites</span></p><p><span>This </span><span>Charisma: You Can Develop Charisma</span><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p><p><b><br /></b></p><p><span>Career path</span></p><p></p><ul><li><p><span>Charismatic Coach: Avg. Earnings £30,000 - £60,000 per year.</span></p></li><li><p><span>Leadership Consultant: Avg. Earnings £40,000 - £80,000 per year.</span></p></li><li><p><span>Communication Specialist: Avg. Earnings £25,000 - £45,000 per year.</span></p></li><li><p><span>Relationship Advisor: Avg. Earnings £30,000 - £50,000 per year.</span></p></li><li><p><span>Public Speaker: Avg. Earnings £25,000 - £60,000 per year.</span></p></li></ul>					</div>
						</div>
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		</section>
									</div>
			</div>
					</div><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 01: Introduction to Charisma</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Charisma</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Developing Confidence</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communication Skills</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Social Skills</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Presence and Charisma</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Developing Authentic Charisma</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Emotional Intelligence and Empathy</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Emotional Intelligence and Empathy</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Charismatic Leadership</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Charismatic Leadership</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 09: Adaptability and Flexibility</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Adaptability and Flexibility</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 10: Charisma in Professional Settings</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Charisma in Professional Settings</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Online Course Marketing

Personal Development

Psychic Development

Life Coaching

Life Coach Training

Professional Skills Course (PSC)

Charisma: You Can Develop Charisma

<p>In today's competitive business landscape, the art of guiding an organisation toward triumph rests on superior leadership skills and strategic vision. Dive deep into the world of '<strong>Strategic Direction And Leadership: Navigating Business Success</strong>'. From the basic introduction of leadership, journey through various leadership theories and styles, explore the significance of emotional intelligence, and grasp the essential tools for conflict management and negotiation. Discover the importance of collaborative work, learn to motivate your team effectively, and master talent and succession planning. Finally, gear up for a future-ready enterprise with modules on innovation and entrepreneurship. Don't just lead - lead with purpose, direction, and innovation.</p>
<p><strong>Learning Outcomes</strong></p>
<ul>
<li>Understand the foundational principles of strategic direction and leadership.</li>
<li>Analyse various leadership theories and determine the most appropriate style for different situations.</li>
<li>Develop emotional intelligence to enhance decision-making and interpersonal relationships.</li>
<li>Master techniques for conflict resolution, talent management, and effective negotiation.</li>
<li>Recognise the importance of innovation and entrepreneurship in strategic leadership.</li>
</ul>
<h3><b>Why buy this <span>Strategic Direction And Leadership: Navigating Business Success </span></b><b>course</b><b>?</b></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Strategic Direction And Leadership: Navigating Business Success</b><span> there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this <span>Strategic Direction And Leadership: Navigating Business Success</span> course for?</b></h3>
<ul>
<li>Individuals aspiring to ascend to leadership roles.</li>
<li>Current leaders keen on refining their strategic and managerial abilities.</li>
<li>Entrepreneurs aiming to foster innovation within their ventures.</li>
<li>HR professionals keen on succession planning and talent management.</li>
<li>Anyone passionate about understanding and implementing strategic direction in an organisation.</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Strategic Direction And Leadership: Navigating Business Success</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Strategic Direction And Leadership: Navigating Business Success</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<ul>
<li><strong>Strategic Manager</strong>: £60,000 - £85,000 Annually</li>
<li><strong>Chief Executive Officer (CEO)</strong>: £70,000 - £150,000+ Annually</li>
<li><strong>Leadership Development Consultant</strong>: £45,000 - £70,000 Annually</li>
<li><strong>Talent Management Specialist</strong>: £40,000 - £60,000 Annually</li>
<li><strong>Organisational Development Specialist</strong>: £50,000 - £75,000 Annually</li>
<li><strong>Conflict Resolution Manager</strong>: £40,000 - £65,000 Annually</li>
</ul><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 01: Introduction to Strategic Direction and Leadership</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Strategic Direction and Leadership</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: Different Leadership Theories and Styles</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Different Leadership Theories and Styles</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Leadership Skills and Competencies</td>
				</tr>
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					<td><i></i></td>
					<td>Leadership Skills and Competencies</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
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					<td colspan="4">Module 04: Leadership and Emotional Intelligence</td>
				</tr>
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					<td><i></i></td>
					<td>Leadership and Emotional Intelligence</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Collaborative Work A Leader's Role</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Collaborative Work A Leader's Role</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Motivating Employees</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Motivating Employees</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Talent Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Talent Management</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Leadership and Succession Planning</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Leadership and Succession Planning</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 09: Conflict Management Techniques</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Conflict Management Techniques</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 10: Fundamentals of Negotiation Process</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Fundamentals of Negotiation Process</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 11: Strategic Innovation and Entrepreneurship</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Strategic Innovation and Entrepreneurship</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

ACCA Strategic Business Leader (SBL)

Strategic Direction And Leadership: Navigating Business Success

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				<div>
								<div>
				<p><span>Equip yourself with the skills and knowledge necessary to excel as a Special Educational Needs Coordinator (SENCO) through this comprehensive training. Delve into key topics such as statutory regulations, leadership principles, and strategies for enhancing the performance of pupils with SEN. Explore whole-school planning, assessment methods, and individualized student planning to create an inclusive educational environment that caters to diverse needs.</span></p><p><b id="docs-internal-guid-c6c7986b-7fff-79c9-6104-21a2e9d8019f"><br /></b></p><p><span>Learning Outcomes:</span></p><ul><li><p><span>Understand the role and significance of a SENCO in educational settings.</span></p></li><li><p><span>Navigate the statutory and regulatory context of Special Educational Needs (SEN).</span></p></li><li><p><span>Develop effective leadership principles within various educational contexts.</span></p></li><li><p><span>Analyze how SEN and disabilities impact pupils' learning and participation.</span></p></li><li><p><span>Implement strategies to enhance the performance of pupils with SEN.</span></p></li><li><p><span>Plan and organize inclusive practices at a whole-school level.</span></p></li><li><p><span>Utilize various assessment methods to monitor and support students' progress.</span></p></li><li><p><span>Collaborate effectively within a team to address SEN-related challenges.</span></p></li></ul><p><b><br /></b></p><p><span>Why buy this SENCO?</span><span> </span></p><ul><li><p><span>Unlimited access to the course for forever</span></p></li><li><p><span>Digital Certificate, Transcript, student ID all included in the price</span></p></li><li><p><span>Absolutely no hidden fees</span></p></li><li><p><span>Directly receive CPD accredited qualifications after course completion</span></p></li><li><p><span>Receive one to one assistance on every weekday from professionals</span></p></li><li><p><span>Immediately receive the PDF certificate after passing</span></p></li><li><p><span>Receive the original copies of your certificate and transcript on the next working day</span></p></li><li><p><span>Easily learn the skills and knowledge from the comfort of your home</span></p></li></ul><p><b><br /></b></p><p><span>Certification</span></p><p><span>After studying the course materials of the </span><span>SENCO</span><span> you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p><p><b><br /></b></p><p><span>Who is this course for?</span></p><p><span>This </span><span>SENCO</span><span> course is ideal for</span></p><ul><li><p><span>Aspiring and current SENCOs seeking professional development.</span></p></li><li><p><span>Teachers, educators, and administrators interested in inclusive education.</span></p></li><li><p><span>Those with an interest in advocating for pupils with special educational needs.</span></p></li><li><p><span>Individuals with a background in educational leadership.</span></p></li></ul><p><b><br /></b></p><p><span>Prerequisites</span></p><p><span>This </span><span>SENCO</span><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p><p><b><br /></b></p><p><span>Career path</span></p><p></p><ul><li><p><span>Special Educational Needs Coordinator (SENCO) - Earnings Vary by School and Experience.</span></p></li><li><p><span>Inclusion Manager - Average Earnings: £30,000 - £45,000 per year.</span></p></li><li><p><span>Educational Consultant (Special Education) - Earnings Vary Depending on Projects and Clients.</span></p></li><li><p><span>Educational Leadership Roles - Earnings Vary Based on Position and Experience.</span></p></li></ul>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
									</div>
			</div>
					</div><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 01: Introduction to SENCO Training </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 1: Introduction to SENCO Training</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: Statutory and Regulatory Context for SEN </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 2: Statutory and Regulatory Context for SEN</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Principles and Practice of Leadership in Different Contexts </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 3: Principles and Practice of Leadership in Different Contexts</td>
					<td> </td>
					<td><span><i></i> 00:45:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: How SEN and Disabilities Affect Pupils' Participation and Learning </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 4: How SEN and Disabilities Affect Pupils' Participation and Learning</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Strategies for Improving the Performance of the Pupils with SEN </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 5: Strategies for Improving the Performance of the Pupils with SEN</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Whole-school Planning and Organisation</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 6: Whole-school Planning and Organisation</td>
					<td> </td>
					<td><span><i></i> 00:45:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Assessment </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 7: Assessment</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Teamwork for SEN: Roles and Functions </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 8: Teamwork for SEN: Roles and Functions</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 09: Planning for Individual Students with SEN</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 9: Planning for Individual Students with SEN</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"> Module 10: Teaching and Learning in the Inclusive School </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 10: Teaching and Learning in the Inclusive School</td>
					<td> </td>
					<td><span><i></i> 00:45:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - SENCO</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam - SENCO</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Educational Supervisor

SENCO

ELS (Effective Learning Service)

Special Education Needs (SEN)

Further Education Teacher

<span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In January 2024 alone, reports were published about the SRA taking enforcement action against 3 firms and 4 individuals for failure to comply with the Money Laundering Regulations 2017. The fines issued for these non-compliances total over &pound;570,000 plus costs. The absence of staff training, or requirement to complete additional training, was noted in a number of these cases.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Many of the breaches resulting in enforcement action involved failures by the fee earners to conduct appropriate due diligence, adequately check the source of funds and/or wealth or recognise and report red flags. As highlighted by enforcement action being taken against individuals as well as firms, fee earners cannot hide behind their firm when AML failures occur and may be held personally accountable by the SRA for non-compliances with the MLR 2017.</p></span><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course will cover the following to assist fee earners in the application of AML in their casework.</p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How to comply with your obligations and stay compliant</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Written CRA &amp; MRA</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Client</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Booms</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Risks &ndash; what to consider?</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">PCPs &ndash; CDD &amp;EDD</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">POCA / TA</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">SOF and SOW</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">On going monitoring</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Reporting to MLRO/MLCO</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Tipping off</li></ul></span></span><h2 fr-original-style="" style="box-sizing: border-box;">Target Audience</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">The online course is suitable for fee earners or legal practitioners that want to improve their AML knowledge.</span></p></span><h2 data-key="21" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Resources</h2><p data-key="28" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="29" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="29:0" fr-original-style="" style="box-sizing: border-box;">Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.</span></span></p><p data-key="30" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="31" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="31:0" fr-original-style="" style="box-sizing: border-box;">Please note a recording of the course will&nbsp;</span><span data-offset-key="31:1" fr-original-style="" style="box-sizing: border-box;"><strong data-slate-leaf="true" fr-original-style="" style="font-weight: 700; box-sizing: border-box;">not&nbsp;</strong></span><span data-offset-key="31:2" fr-original-style="" style="box-sizing: border-box;">be made available.</span></span></p><h2 data-key="35" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="36" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="36:0" fr-original-style="" style="box-sizing: border-box;">Speaker</span></span></h2><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><a href="https://dglegal.co.uk/the-team/helen-torresi/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 180, 205); box-sizing: border-box;" fr-original-style="color: rgb(0, 180, 205);">Helen Torresi, Consultant, DG Legal</span></strong></a></h3><p style="color: rgb(89, 89, 91); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);"><span style="color: rgb(89, 89, 91); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);">Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services.</span></p><p style="color: rgb(89, 89, 91); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);"><span style="color: rgb(89, 89, 91); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);">Helen&rsquo;s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).</span></p>

In January 2024 alone, reports were published about the SRA taking enforcement action against 3 firms and 4 individuals for failure to comply with the Money Laundering Regulations 2017. The fines issued for these non-compliances total over £570,000 plus costs. The absence of staff training, or requirement to complete additional training, was noted in a number of these cases.
Many of the breaches resulting in enforcement action involved failures by the fee earners to conduct appropriate due diligence, adequately check the source of funds and/or wealth or recognise and report red flags. As highlighted by enforcement action being taken against individuals as well as firms, fee earners cannot hide behind their firm when AML failures occur and may be held personally accountable by the SRA for non-compliances with the MLR 2017.
This course will cover the following to assist fee earners in the application of AML in their casework.
How to comply with your obligations and stay compliant
Written CRA & MRA
Client
Booms
Risks – what to consider?
PCPs – CDD &EDD
POCA / TA
SOF and SOW
On going monitoring
Reporting to MLRO/MLCO
Tipping off
Target Audience
The online course is suitable for fee earners or legal practitioners that want to improve their AML knowledge.
Resources
Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.
Please note a recording of the course will not be made available.
Speaker
Helen Torresi, Consultant, DG Legal
Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services.
Helen’s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).

DG Legal

Anti-Money Laundering (AML)

Anti-Money Laundering (AML) Training For Fee Earners Course

General Delegate

A discount is available for delegates attending from firms with a current retainer contract with DG Legal (please contact us by email to admin@dglegal.co.uk for confirmation of eligibility).   If you choose this option and are not eligible, you are still bound to pay the full rate and will be invoiced accordingly.

Retainer Delegate

<span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In January 2024 alone, reports were published about the SRA taking enforcement action against 3 firms and 4 individuals for failure to comply with the Money Laundering Regulations 2017. The fines issued for these non-compliances total over &pound;570,000 plus costs. The absence of staff training, or requirement to complete additional training, was noted in a number of these cases.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">As a manager of a law firm, or more crucially an MLRO or MLCO, the ultimate responsibility for the firm&#39;s compliance, including with the MLR 2017, lies with you. It is your responsibility to ensure that the firm puts in place, reviews and updates compliant policies, controls and procedures. You must ensure that the firm maintains an up to date practice wide risk assessment. You are required to ensure that your employees are regularly given training on the MLR 2017 and associated risks.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If a breach occurs, the SRA will take a wider look at the firm and identify any supervisory deficiencies that may have contributed to failures by fee earners or support staff. It has proven that it will not shy away from holding to account managers, compliance officers and MLRO/MLCOs for failures by their firms to comply with requirements of the MLR 2017.</p></span></span><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">T<span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">his course will cover the following to assist firms MLROs, MLCOs and&nbsp;</span><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Management with fulfilling their AML management responsibilities:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">How to comply with your obligations and stay compliant</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">FWRA &ndash; linked with PCPs</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">Mandatory AML Policies and Procedures - SRA have concerns</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">Training and supervising staff</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">Audits</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">SRA requirements</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">Reporting SARS</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">POCA/TA</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div fr-original-style="" style="box-sizing: border-box;">Fulfilling reporting officer and compliance officer duties</div></li></ul></span></span></span><h2 fr-original-style="" style="box-sizing: border-box;"><span dir="ltr" fr-original-style="" style="box-sizing: border-box;">Target Audience</span></h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">The online course is suitable for MLROs, MLCOs, firm management and those supporting these roles.</span></p><h2 data-key="21" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Resources</h2><p data-key="28" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="29" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="29:0" fr-original-style="" style="box-sizing: border-box;">Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.</span></span></p><p data-key="30" data-slate-fragment="JTdCJTIyb2JqZWN0JTIyJTNBJTIyZG9jdW1lbnQlMjIlMkMlMjJkYXRhJTIyJTNBJTdCJTdEJTJDJTIybm9kZXMlMjIlM0ElNUIlN0IlMjJvYmplY3QlMjIlM0ElMjJibG9jayUyMiUyQyUyMnR5cGUlMjIlM0ElMjJoZWFkaW5nLXRocmVlJTIyJTJDJTIyZGF0YSUyMiUzQSU3QiUyMmNsYXNzTmFtZSUyMiUzQW51bGwlN0QlMkMlMjJub2RlcyUyMiUzQSU1QiU3QiUyMm9iamVjdCUyMiUzQSUyMnRleHQlMjIlMkMlMjJsZWF2ZXMlMjIlM0ElNUIlN0IlMjJvYmplY3QlMjIlM0ElMjJsZWFmJTIyJTJDJTIydGV4dCUyMiUzQSUyMkNvdXJzZSUyME5vdGVzJTIyJTJDJTIybWFya3MlMjIlM0ElNUIlNUQlN0QlNUQlN0QlNUQlN0QlMkMlN0IlMjJvYmplY3QlMjIlM0ElMjJibG9jayUyMiUyQyUyMnR5cGUlMjIlM0ElMjJwYXJhZ3JhcGglMjIlMkMlMjJkYXRhJTIyJTNBJTdCJTIyY2xhc3NOYW1lJTIyJTNBbnVsbCU3RCUyQyUyMm5vZGVzJTIyJTNBJTVCJTdCJTIyb2JqZWN0JTIyJTNBJTIydGV4dCUyMiUyQyUyMmxlYXZlcyUyMiUzQSU1QiU3QiUyMm9iamVjdCUyMiUzQSUyMmxlYWYlMjIlMkMlMjJ0ZXh0JTIyJTNBJTIyQ29tcHJlaGVuc2l2ZSUyMGFuZCUyMHVwJTIwdG8lMjBkYXRlJTIwY291cnNlJTIwbm90ZXMlMjB3aWxsJTIwYmUlMjBwcm92aWRlZCUyMHRvJTIwYWxsJTIwZGVsZWdhdGVzJTIwd2hpY2glMjBtYXklMjBiZSUyMHVzZWZ1bCUyMGZvciUyMG9uZ29pbmclMjByZWZlcmVuY2UlMjBvciUyMGNhc2NhZGUlMjB0cmFpbmluZy4lMjIlMkMlMjJtYXJrcyUyMiUzQSU1QiU1RCU3RCU1RCU3RCU1RCU3RCUyQyU3QiUyMm9iamVjdCUyMiUzQSUyMmJsb2NrJTIyJTJDJTIydHlwZSUyMiUzQSUyMnBhcmFncmFwaCUyMiUyQyUyMmRhdGElMjIlM0ElN0IlMjJjbGFzc05hbWUlMjIlM0FudWxsJTdEJTJDJTIybm9kZXMlMjIlM0ElNUIlN0IlMjJvYmplY3QlMjIlM0ElMjJ0ZXh0JTIyJTJDJTIybGVhdmVzJTIyJTNBJTVCJTdCJTIyb2JqZWN0JTIyJTNBJTIybGVhZiUyMiUyQyUyMnRleHQlMjIlM0ElMjJQbGVhc2UlMjBub3RlJTIwYSUyMHJlY29yZGluZyUyMG9mJTIwdGhlJTIwY291cnNlJTIwd2lsbCUyMCUyMiUyQyUyMm1hcmtzJTIyJTNBJTVCJTVEJTdEJTJDJTdCJTIyb2JqZWN0JTIyJTNBJTIybGVhZiUyMiUyQyUyMnRleHQlMjIlM0ElMjJub3QlMjAlMjIlMkMlMjJtYXJrcyUyMiUzQSU1QiU3QiUyMm9iamVjdCUyMiUzQSUyMm1hcmslMjIlMkMlMjJ0eXBlJTIyJTNBJTIyYm9sZCUyMiUyQyUyMmRhdGElMjIlM0ElN0IlN0QlN0QlNUQlN0QlMkMlN0IlMjJvYmplY3QlMjIlM0ElMjJsZWFmJTIyJTJDJTIydGV4dCUyMiUzQSUyMmJlJTIwbWFkZSUyMGF2YWlsYWJsZS4lMjIlMkMlMjJtYXJrcyUyMiUzQSU1QiU1RCU3RCU1RCU3RCU1RCU3RCU1RCU3RA==" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="31" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="31:0" fr-original-style="" style="box-sizing: border-box;">Please note a recording of the course will&nbsp;</span><span data-offset-key="31:1" fr-original-style="" style="box-sizing: border-box;"><strong data-slate-leaf="true" fr-original-style="" style="font-weight: 700; box-sizing: border-box;">not&nbsp;</strong></span><span data-offset-key="31:2" fr-original-style="" style="box-sizing: border-box;">be made available.</span></span></p><h2 data-key="35" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="36" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="36:0" fr-original-style="" style="box-sizing: border-box;">Speaker</span></span></h2><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><a href="https://dglegal.co.uk/the-team/helen-torresi/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 180, 205); box-sizing: border-box;" fr-original-style="color: rgb(0, 180, 205);">Helen Torresi, Consultant, DG Legal</span></strong></a></h3><p style="color: rgb(89, 89, 91); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);"><span style="color: rgb(89, 89, 91); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);">Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services.</span></p><p style="color: rgb(89, 89, 91); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);"><span style="color: rgb(89, 89, 91); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);">Helen&rsquo;s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></span>

In January 2024 alone, reports were published about the SRA taking enforcement action against 3 firms and 4 individuals for failure to comply with the Money Laundering Regulations 2017. The fines issued for these non-compliances total over £570,000 plus costs. The absence of staff training, or requirement to complete additional training, was noted in a number of these cases.
As a manager of a law firm, or more crucially an MLRO or MLCO, the ultimate responsibility for the firm's compliance, including with the MLR 2017, lies with you. It is your responsibility to ensure that the firm puts in place, reviews and updates compliant policies, controls and procedures. You must ensure that the firm maintains an up to date practice wide risk assessment. You are required to ensure that your employees are regularly given training on the MLR 2017 and associated risks.
If a breach occurs, the SRA will take a wider look at the firm and identify any supervisory deficiencies that may have contributed to failures by fee earners or support staff. It has proven that it will not shy away from holding to account managers, compliance officers and MLRO/MLCOs for failures by their firms to comply with requirements of the MLR 2017.
This course will cover the following to assist firms MLROs, MLCOs and Management with fulfilling their AML management responsibilities:
How to comply with your obligations and stay compliant
FWRA – linked with PCPs
Mandatory AML Policies and Procedures - SRA have concerns
Training and supervising staff
Audits
SRA requirements
Reporting SARS
POCA/TA
Fulfilling reporting officer and compliance officer duties
Target Audience
The online course is suitable for MLROs, MLCOs, firm management and those supporting these roles.
Resources
Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.
Please note a recording of the course will not be made available.
Speaker
Helen Torresi, Consultant, DG Legal
Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services.
Helen’s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).



Anti-Money Laundering (AML) Training For MLROs, MLCOs And Law Firm Management Course

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The primary audience for this course is someone who works, or has ambition to work, in a leadership role in data center operations such as a data center facilities manager, data center operations manager, who has the responsibility to achieve and improve the high-availability and manageability of the data center operations.</p>Overview<p>After completion of the course the participant will be able to:<br />Perform the needs analysis translating business requirements to data center services<br />Set-up and manage the data center operations team<br />Implement and monitor safety- and security practices<br />Identify a suitable maintenance program for the data center facility and its equipment<br />Select the appropriate policies and procedures required for data center operations<br />Monitor the data center availability, capacity and capability<br />Manage and implement basic data center projects<br />Set-up and implement an environmental sustainability program<br />Select an appropriate back-up site to support organizational resilience<br />Identify and respond to risk in the data center<br />Manage and support the document life cycle<br />Create a basic budget proposal<br />Select and manage vendors and measure their performance<br />Manage data center assets</p><p>Managing the facilities of today?s high-end and high-availability data centers is an extremely demanding and complex task which is often underestimated. There is often very little appreciation and understanding of the complexities of managing today's mission-critical data centers where downtime is not an option, especially since many of the data centers are operating at, or near, their design limits. Operations management at the facilities layer makes all the difference. Even a data center designed to the highest redundancy level as per the ANSI/TIA-942 standard could still experience many unscheduled downtime events due to poor planning, operations, maintenance and management processes.</p></div><div id="course-pills-2"><h4>Service Level Management</h4><ul><li>Service Level Management</li><li>Needs analysis</li><li>Capability assessment</li><li>Service portfolio</li><li>Service catalogue</li><li>Service Level Agreements (SLAs)</li><li>Availability measurement</li><li>Data points in SLA</li><li>Service reporting</li><li>Complaint procedure</li><li>Customer satisfaction measurement</li><li>Service Improvement Process (SIP)</li><li>SLA content</li></ul><h4>The Data Center Organization</h4><ul><li>Operational issues</li><li>Organization chart</li><li>Roles and responsibilities</li><li>Skills matrix</li><li>Contingency / backup roles</li><li>Shift management</li><li>Performance management</li><li>Career development</li><li>Training and assessment</li><li>Job rotation</li><li>Succession planning</li><li>Disciplinary program</li></ul><h4>Managing Safety &amp; Statutory Requirements</h4><ul><li>Safety policies and regulations</li><li>Occupational Health and Safety (OH&amp;S)</li><li>Safety awareness training</li><li>Permit to Work (PTW)</li><li>Lock-out / Tag-out</li><li>Personal Protective Equipment (PPE)</li><li>Testing and tagging of equipment</li><li>Emergency preparedness and response</li><li>Reporting of safety issues</li><li>Reviews / internal audit / external audit</li></ul><h4>Managing Physical Security</h4><ul><li>Security policies and procedures</li><li>Security standards and guidelines</li><li>Security staff</li><li>Security awareness</li><li>Security incident management</li><li>Disciplinary program</li><li>Reviews, internal and external audits</li></ul><h4>Facilities Management</h4><ul><li>Maintenance policies and procedures</li><li>Various maintenance programs</li><li>Outsourcing of maintenance activities</li><li>Maintenance contract options</li><li>Warranty</li><li>Maintenance schedule</li><li>Service situations</li><li>Spart part management</li><li>Contamination control</li></ul><h4>Data Center Operations</h4><ul><li>Policies and procedures for data center operations</li><li>Service operations and the daily data center operations</li></ul><h4>Monitoring / Reporting / Control</h4><ul><li>Monitoring requirements</li><li>Escalation procedures</li><li>Reporting</li><li>Trend analysis</li><li>Reviews</li></ul><h4>Project Management</h4><ul><li>Project management</li><li>Project organization</li><li>Project manager</li><li>Project phases</li></ul><h4>Environment Sustainability</h4><ul><li>The importance of sustainability</li><li>Sustainability policies </li><li>Environmental management </li><li>Power efficiency indicators -</li><li>Waste management -</li><li>Water management</li><li>ICT utilisation management </li><li>Environmental performance measurements</li><li>Renewable energy factor (REF)</li></ul><h4>Organizational Resilience</h4><ul><li>Business continuity</li><li>Data center facility options</li><li>Business Impact Analysis</li><li>Type of facility</li><li>Human resources</li><li>Facility, equipment and consumables</li></ul><h4>Governance, Risk and Compliance</h4><ul><li>Management commitment</li><li>Coordination, collaboration and integration</li><li>Compliance</li><li>Risk management</li><li>Document management</li><li>Financial management</li><li>Vendor management</li><li>Asset management</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Certified Data Center Facilities Operations Manager (CDFOM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Certified Data Center Facilities Operations Manager (CDFOM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

Operations Management

Certified Facility Manager (CFM)

Construction Design & Management (CDM)

Commercial & Contract Management Certification Program (CCM)

Facility Management

Operations Manager

Certified Data Center Facilities Operations Manager (CDFOM)

<h2 style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);">Overview</h2><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Thinking about moving into a leadership role or developing/refreshing your leadership skills in your existing role? Maybe your organisation is going or planning a period of change, and you&#39;re looking for training to support you and the business.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">This Level 4 practitioner award encourages individuals in or working towards a leadership role (this could be an IT or technical based-role), and you want to demonstrate modern leadership behaviours to nurture a high-performing team, especially during a time of organisational change.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT Business Partner Practitioner Pathway<br fr-original-style="" style="box-sizing: border-box;"></strong><br fr-original-style="" style="box-sizing: border-box;">You can study this course as it is or study for the BCS Practitioner Certificate in Being an IT Business Partner when you study and pass the 4 BCS courses and exams including:<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">&bull; This course - the BCS Practitioner Award in Leading with an IT Mindset<br fr-original-style="" style="box-sizing: border-box;">&bull; BCS Practitioner Award in Business Skills for the IT Professional<br fr-original-style="" style="box-sizing: border-box;">&bull; BCS Practitioner Award in Collaborating with Business Teams<br fr-original-style="" style="box-sizing: border-box;">&bull; BCS Practitioner Certificate in Being an IT Business Partner.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Contact us directly if you would like a discount to buy all 4 courses together in one bundle.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why Choose Duco Digital Training?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">With self-study, you get a whole package of support we call PASS ASSIST, including:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Free one year BCS Associate membership (normally costing &pound;90)</strong></li><li fr-original-style="" style="box-sizing: border-box;">Free BCS Data Analyst eBook</li><li fr-original-style="" style="box-sizing: border-box;">Practice exam papers</li><li fr-original-style="" style="box-sizing: border-box;">Series of support videos to get the most out of your course, making a learning plan and how to prepare for the exam</li><li fr-original-style="" style="box-sizing: border-box;">5-star rating</li><li fr-original-style="" style="box-sizing: border-box;">95% pass rate.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">A live training option is available, please contact us.</p><h2 style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);">Certificates</h2><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h4 fr-original-style="" style="box-sizing: border-box;">BCS Certification - Level 4</h4><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Digital certificate - Included</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The certificate is usually available to download from the BCS portal within 48 hours of passing the exam along with a link to claim your free one-year BCS Associate membership* (*new BCS members only).</p><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Description</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This level 4 professional certification in Leading with an IT Mindset will help develop your career if you are looking to move into a leadership role or develop/refresh your leadership skills in your existing role.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Leading with an IT Mindset - BCS Course syllabus</strong>:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">1. THE SKILLS OF A SUCCESSFUL LEADER</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Demonstrate an understanding of leadership preferences</li><li fr-original-style="" style="box-sizing: border-box;">Analyse the suitability and application of different leadership styles.</li><li fr-original-style="" style="box-sizing: border-box;">Analyse the suitability and application of different delegation styles.</li><li fr-original-style="" style="box-sizing: border-box;">Explain how to develop personal resilience.</li><li fr-original-style="" style="box-sizing: border-box;">Demonstrate actions that show investment in your own development.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">2. BUILD AND SUPPORT TEAMS TO PROVIDE SOLUTIONS</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Explain the need for resilience in a team.</li><li fr-original-style="" style="box-sizing: border-box;">Interpret team dynamics.</li><li fr-original-style="" style="box-sizing: border-box;">Explain methods for managing change.</li><li fr-original-style="" style="box-sizing: border-box;">Analyse the presence of ethics in an organisation.</li><li fr-original-style="" style="box-sizing: border-box;">Demonstrate behaviours that drive innovation.</li><li fr-original-style="" style="box-sizing: border-box;">Explain how to collaborate with individuals whose expertise is different to your own.</li><li fr-original-style="" style="box-sizing: border-box;">Analyse the sustainable practices and actions present in an organisation.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">3. EXPLORE THE ROLE OF TECHNOLOGY IN DRIVING CONTINUOUS IMPROVEMENT AND PRODUCTIVITY</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Explain the use of technology internally and externally to improve productivity</li><li fr-original-style="" style="box-sizing: border-box;">Analyse the impact of digital transformation on an organisation.</li><li fr-original-style="" style="box-sizing: border-box;">Analyse the potential impact of future technology on an organisation.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Exam Information of &ldquo;Leading with an IT Mindset - BCS Course&rdquo; Course</strong>:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">It is a 10 knowledge questions and 10 scenario based question</li><li fr-original-style="" style="box-sizing: border-box;">Pass mark is 21/30 points or 70%</li><li fr-original-style="" style="box-sizing: border-box;">Duration of the exam is 45 minutes</li><li fr-original-style="" style="box-sizing: border-box;">The exam will be supervised virtually</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who is BCS?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Recognised globally by corporations, academics and IT professionals, BCS is the British Computer Society, more commonly known as the Chartered Institute for IT.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">They have over 60,000 members in 150 countries, and a wider community of business leaders, educators, practitioners and policy-makers all committed to their mission of leading the IT industry through its ethical challenges, to support the people who work in the industry, and to make IT good for society.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What our students say about us:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">"The training provided will assist me to conduct AI research projects in a more professional and systematic way. The knowledge provided will be incredibly valuable for my future study in the field of computer vision."<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;&mdash; Muhammad Lecturer and AI PhD Candidate</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&ldquo;Good training materials for remote learning, and the most impressive part was the speed at which they responded to questions.&rdquo;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;&mdash; Tom Data Protection Practitioner</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">"This proved to be a very valuable course to me."&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&mdash; Janet Business Analyst</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Meet Our Instructor</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Darren Winter is Director at Duco Digital and supports organisations with cutting-edge business intelligence, sales, and marketing automation solutions alongside courses and training in artificial intelligence, business analysis, and data protection across diverse sectors spanning the UK, Europe, the Middle East, and SE Asia.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Noteworthy achievements include training academics in AI for the Indonesian government and teaching students in Technology Sales for the Saudi Arabian government. In 2023, the UK Department of Business and Trade invited him as a leaders of AI for a trade mission to Indonesia where he discussed Indonesian AI and ethical policy with key stakeholders.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">He is also studying for his PhD in AI Ethics at Cordoba University, Spain, where he is exploring the impacts of the EU AI Act upon organisations.</p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Who is this course for?</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">For whom is the &ldquo;Leading with an IT Mindset&rdquo; course designed?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Whether you&#39;re a seasoned professional seeking to refine your leadership approach or an individual stepping into a leadership role, the &ldquo;Leading with an IT Mindset&rdquo; course is crafted to support your journey. It&#39;s designed for:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Aspiring IT Leaders:</strong>&nbsp;Individuals motivated to enter the dynamic world of IT leadership, eager to build a fulfilling career by mastering the principles of leading with a technological perspective.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT-Oriented Students:</strong>&nbsp;University scholars looking to enhance their theoretical knowledge with practical, industry-centric leadership skills in the IT domain.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Career Changers:</strong>&nbsp;Professionals considering a move into IT leadership roles from various backgrounds, ready to apply their diverse expertise to drive technological innovation and team success.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Innovation and Efficiency Champions:</strong>&nbsp;Practitioners dedicated to advancing organizational processes and boosting efficiencies through strategic IT leadership and technology integration.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Strategic Executives and Managers:</strong>&nbsp;Mid-level managers, senior executives, and directors aiming to strengthen their leadership capabilities, equipping themselves to lead IT initiatives and drive strategic growth effectively.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Employers say leadership skills are in high demand, particularly in IT, with 70% of organisations surveyed saying they were struggling to find qualified leaders.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This Level 4 practitioner award encourages individuals in or working towards a leadership role, (this could be an IT or technical-based role), to learn how to demonstrate modern leadership behaviours to nurture a high-performing team, especially during a time of organisational change.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By completing this course you will be able to demonstrate a practical understanding of:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">How to identify and assess leadership skills in themselves and others.</li><li fr-original-style="" style="box-sizing: border-box;">How to coach and lead teams through change, conflict and digital transformation.</li><li fr-original-style="" style="box-sizing: border-box;">The skills and behaviours required to contribute to driving change and improvement.</li></ul></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Requirements</h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">No management experience or qualifications are needed (but experience can help)</li><li fr-original-style="" style="box-sizing: border-box;">An internet connection with a mobile/tablet or laptop is required to access the course</li><li fr-original-style="" style="box-sizing: border-box;">Access to a laptop with camera is required for the exam, and a pair of headphones is recommended for the exam.</li></ul></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Career path</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">67% of employers say they have had to hire new employees because of poor communication skills.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Communication skills are required in nearly every business role, namely:<br fr-original-style="" style="box-sizing: border-box;">&bull; Sales and Account Management<br fr-original-style="" style="box-sizing: border-box;">&bull; Customer Service<br fr-original-style="" style="box-sizing: border-box;">&bull; Health</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Robotics</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Engineering &amp; Manufacturing</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Finance</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Marketing</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Transport</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Automotive</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Advertising</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Retail</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Researchers</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Cyber Security</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; IT</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Education...</p></section></div></div>

Duco Digital Training

IT Skills

This Level 4 practitioner award encourages individuals in or working towards a leadership role (this could be an IT or technical based-role), and you want to demonstrate modern leadership behaviours to nurture a high-performing team, especially during a time of organisational change.

Leading with an IT Mindset - BCS Course

General admission

London

<h2>SAFe® Advanced Scrum Master: In-House Training</h2>
<p>Prepare to step into a SAFe® leadership role  and learn how to facilitate Agile team, program, and enterprise success  by becoming a SAFe® 5 Advanced Scrum Master (SASM).</p>
<p>This course prepares current Scrum Masters for their leadership role in facilitating Agile team, program, and enterprise success in a SAFe® implementation. Explore facilitation of cross-team interactions in support of program execution and relentless improvement. Expand the Scrum paradigm with an introduction to scalable engineering and DevOps practices, the application of Kanban to facilitate the flow of value, and supporting interactions with architects, product management, and other critical stakeholders. Learn actionable tools for building high-performing teams and explore practical ways of addressing Agile and Scrum anti-patterns in the enterprise.</p><h3>What you will Learn</h3>
<p>To perform the role of a SAFe® Advanced Scrum Master, you should be able to:</p>
<ul>
<li>Apply SAFe® principles to facilitation, enablement, and coaching in a multi-team environment</li>
<li>Build a high-performing team and foster relentless improvement at scale</li>
<li>Address Agile and Scrum anti-patterns</li>
<li>Support the adoption of engineering practices, DevOps, and Agile architecture</li>
<li>Learn to apply Kanban and Extreme Programming (XP) frameworks to optimize flow and improve the team's work</li>
<li>Facilitate program planning, execution, and delivery of end-to-end systems value</li>
<li>Support learning through participation in communities of practice and innovation cycles</li>
</ul><section>
                    <ul><li>Exploring the Scrum Master role in the SAFe® enterprise</li><li>Applying SAFe® Principles: A Scrum Master's perspective</li><li>Exploring Agile and Scrum anti-patterns</li><li>Facilitating program execution</li><li>Improving flow with Kanban and XP</li><li>Building high-performing teams</li><li>Improving program performance with Inspect and Adapt</li></ul>


                </section>

SAFe Advanced Scrum Master: In-House Training

<h2>SAFe® Advanced Scrum Master: Virtual In-House Training</h2>
<p>Prepare to step into a SAFe® leadership role  and learn how to facilitate Agile team, program, and enterprise success  by becoming a SAFe® 5 Advanced Scrum Master (SASM).</p>
<p>This course prepares current Scrum Masters for their leadership role in facilitating Agile team, program, and enterprise success in a SAFe® implementation. Explore facilitation of cross-team interactions in support of program execution and relentless improvement. Expand the Scrum paradigm with an introduction to scalable engineering and DevOps practices, the application of Kanban to facilitate the flow of value, and supporting interactions with architects, product management, and other critical stakeholders. Learn actionable tools for building high-performing teams and explore practical ways of addressing Agile and Scrum anti-patterns in the enterprise.</p><h3>What you will Learn</h3>
<p>To perform the role of a SAFe® Advanced Scrum Master, you should be able to:</p>
<ul>
<li>Apply SAFe® principles to facilitation, enablement, and coaching in a multi-team environment</li>
<li>Build a high-performing team and foster relentless improvement at scale</li>
<li>Address Agile and Scrum anti-patterns</li>
<li>Support the adoption of engineering practices, DevOps, and Agile architecture</li>
<li>Learn to apply Kanban and Extreme Programming (XP) frameworks to optimize flow and improve the team's work</li>
<li>Facilitate program planning, execution, and delivery of end-to-end systems value</li>
<li>Support learning through participation in communities of practice and innovation cycles</li>
</ul><section>
                    <ul><li>Exploring the Scrum Master role in the SAFe® enterprise</li><li>Applying SAFe® Principles: A Scrum Master's perspective</li><li>Exploring Agile and Scrum anti-patterns</li><li>Facilitating program execution</li><li>Improving flow with Kanban and XP</li><li>Building high-performing teams</li><li>Improving program performance with Inspect and Adapt</li></ul>


                </section>

SAFe Advanced Scrum Master: Virtual In-House Training

<div style="color: rgb(77, 77, 77); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(77, 77, 77);"><section data-product-wrapper="" fr-original-style="" style="box-sizing: border-box;"><article fr-original-style="" style="box-sizing: border-box;"><div data-product-description="" fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(77, 77, 77);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Fully Approved Course -&nbsp;</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPD and ILM Approved</strong></p><ul style="color: rgb(77, 77, 77); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">100% online training, 90 minutes course</li><li fr-original-style="" style="box-sizing: border-box;">Stop &amp; start at anytime</li><li fr-original-style="" style="box-sizing: border-box;">No time limit&nbsp;</li></ul></ul><h2 style="color: rgb(48, 101, 107); box-sizing: border-box;" fr-original-style=" color: rgb(48, 101, 107);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"></strong></h2><h2 style="color: rgb(48, 101, 107); box-sizing: border-box;" fr-original-style=" color: rgb(48, 101, 107);">Course Description</h2><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">A leader doesn&rsquo;t necessarily have to be a &lsquo;manager&rsquo;, but it&rsquo;s difficult to see how a manager could be truly effective without having at least some leadership skills.</p><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">This course starts by introducing the basics of leadership and explores where the concept originated from. It then goes on to discuss various leadership theories, including situational leadership, contingency theories, transactional and transformational leadership and more.</p><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">It then moves on to discuss developing teams including and team members by looking at the role leaders play in this.</p><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">The final two modules cover the role communication plays in effective leadership and finishes off with a module about moving forward together to achieve a shared vision.</p><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">Modules:</p><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">Leadership and Management</p><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">Leadership Theories</p><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">Team Development and Leadership</p><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">Individuals Within Teams</p><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">Communicating One-to-One with Individuals</p><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">Moving Forward Together</p><h2 style="color: rgb(48, 101, 107); box-sizing: border-box;" fr-original-style=" color: rgb(48, 101, 107);">Target Audience</h2><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">This course is aimed at supervisors and managers that want to develop more effective relationships with members of their teams. T</p><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">he course can be a great starting point for people new to their leadership role as well as more established managers that want to enhance their skills.</p><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">This acts as a great introduction to the subject. This course can be sold to individuals who are doing the training for themselves or it can be pitched to businesses who might want to put all of their first line management team through the training, so they are all work in the same way and have the same skill set.</p><h2 style="color: rgb(48, 101, 107); box-sizing: border-box;" fr-original-style=" color: rgb(48, 101, 107);">Advantages</h2><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">CPD approval means that this course can be used by those that need to prove they are continually developing themselves.</p><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">ILM approval means that this course can provide candidates with a recognised management qualification. A strong leader will motivate their team, improving morale and efficiency and ensure that their team is of a common purpose.</p><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">Online training is flexible, efficient and cost effective meaning the candidate can progress through the modules at their own pace and in their own time, so they can fit the training around their work and personal life.</p><h2 style="color: rgb(48, 101, 107); box-sizing: border-box;" fr-original-style=" color: rgb(48, 101, 107);">Further Progression</h2><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">For candidates that want to add more qualifications to their CV our Introduction to Emotional Intelligence course is a great introduction to that aspect of Leadership and management.</p><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">For candidates specifically interested in developing resilient teams our Developing Teamwork course goes hand in hand with this one and expands on some of the key ideas and how they can be applied to teams.</p><p style="color: rgb(77, 77, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);">For candidates new to management roles Managing Meetings would be a great next step although working through any of our range of Business Skills courses would be valuable.</p></div></article></section></div><div style="color: rgb(77, 77, 77); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 77);"><br fr-original-style="" style="box-sizing: border-box;"></div>

Fully Approved Course - CPD and ILM Approved
100% online training, 90 minutes course
Stop & start at anytime
No time limit

Course Description
A leader doesn’t necessarily have to be a ‘manager’, but it’s difficult to see how a manager could be truly effective without having at least some leadership skills.
This course starts by introducing the basics of leadership and explores where the concept originated from. It then goes on to discuss various leadership theories, including situational leadership, contingency theories, transactional and transformational leadership and more.
It then moves on to discuss developing teams including and team members by looking at the role leaders play in this.
The final two modules cover the role communication plays in effective leadership and finishes off with a module about moving forward together to achieve a shared vision.
Modules:
Leadership and Management
Leadership Theories
Team Development and Leadership
Individuals Within Teams
Communicating One-to-One with Individuals
Moving Forward Together
Target Audience
This course is aimed at supervisors and managers that want to develop more effective relationships with members of their teams. T
he course can be a great starting point for people new to their leadership role as well as more established managers that want to enhance their skills.
This acts as a great introduction to the subject. This course can be sold to individuals who are doing the training for themselves or it can be pitched to businesses who might want to put all of their first line management team through the training, so they are all work in the same way and have the same skill set.
Advantages
CPD approval means that this course can be used by those that need to prove they are continually developing themselves.
ILM approval means that this course can provide candidates with a recognised management qualification. A strong leader will motivate their team, improving morale and efficiency and ensure that their team is of a common purpose.
Online training is flexible, efficient and cost effective meaning the candidate can progress through the modules at their own pace and in their own time, so they can fit the training around their work and personal life.
Further Progression
For candidates that want to add more qualifications to their CV our Introduction to Emotional Intelligence course is a great introduction to that aspect of Leadership and management.
For candidates specifically interested in developing resilient teams our Developing Teamwork course goes hand in hand with this one and expands on some of the key ideas and how they can be applied to teams.
For candidates new to management roles Managing Meetings would be a great next step although working through any of our range of Business Skills courses would be valuable.

​​​​Dirextra Ltd

Soft Skills Development: Leadership (90 min online training)

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In this series of five workshops, you will work in a group coaching environment with other women/identify as women academics to support your progress towards your goal of a leadership position in higher education. &nbsp;It doesn&rsquo;t matter what stage in your career you are currently at, or how long you have been working in higher education.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The purpose of the five workshops if to help you to establish clear career goals and identify ways to progress in the current academic year towards these, in a way that is personal to you and your values. Workshops run once per month for four months, with a final session after a further five months to explore your progress and next steps. Workshops run on Saturdays, 09:00-11.30 GMT/BST online.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The workshops are run by Coach Academic&rsquo;s director and lead coach, Dr Melanie Pope. Melanie has worked in education since 1994, in higher education since 1999, and is currently an Associate Professor at a UK university where she works in an academic leadership role. &nbsp;She has a coaching qualification from the University of Cambridge and is a member of the International Coaching Federation and the Association for Coaching. She is also a Senior Fellow of the Higher Education Academy/Advance HE.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Participation is available from any location globally if you can attend at the times indicated. Please check the times carefully- they are all set to GMT except the June 2024 date which is BST.</p>

Coach Academic

Coaching

Academic & Personal Development

This coaching programme is for aspiring women leaders in higher education, delivered in real time, fully online.  Five workshops have been designed to support you in a group environment to work actively towards realising your professional goals, whatever they may look like, focused on leadership at all levels in higher education. HE needs leaders like you - workshops with Coach Academic will help to propel you to becoming one. For all academics who are female/identify as female. 

During this coaching experience you will explore and learn from:
- your values and beliefs, and how they impact on your professional identity and actions 
- your beliefs about higher education, leadership, and yourself
- your strengths and how to harness them for impact
- your areas for development, and embracing the actions you choose to address these
- your internal and external blockers, and how to manage these
- your motivation - why do you want to lead in HE?

From these you will be able to build your confidence and your leadership identity, and take concrete steps towards becoming the leader you aspire to be.

Developing women academic leaders: coaching workshop programme for women/identify as women academics higher education aspiring to leadership roles - series 2 2023/24

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In this series of five workshops, you will work in a group coaching environment with other women/identify as women academics to support your progress towards your goal of a leadership position in higher education. &nbsp;It doesn&rsquo;t matter what stage in your career you are currently at, or how long you have been working in higher education.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The purpose of the five workshops if to help you to establish clear career goals and identify ways to progress in the current academic year towards these, in a way that is personal to you and your values. Workshops run once per month for four months, with a final session after a further four months to explore your progress and next steps. Workshops run on Fridays, 18:00-20:30 GMT/BST online.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The workshops are run by Coach Academic&rsquo;s director and lead coach, Dr Melanie Pope. Melanie has worked in education since 1994, in higher education since 1999, and is currently an Associate Professor at a UK university where she works in an academic leadership role. &nbsp;She has a coaching qualification from the University of Cambridge and is a member of the International Coaching Federation and the Association for Coaching. She is also a Senior Fellow of the Higher Education Academy.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Participation is available from any location globally if you can attend at the times indicated. Please check the times carefully - they are all set to GMT except the June 2024 date which is BST.</p>

Developing women academic leaders: coaching workshop programme for women/identify as women academics higher education aspiring to leadership roles - series 1 2023/24

Loughborough

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			<p>Four half-day Leadership modules with mini work placed projects to bring the learning into action in the workplace.</p>
			<div><i></i> 4 x 180 Minutes</div>
			<div><i></i>  £1,995.00 incl. VAT</div>
			
			
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		<h3>Description</h3>
		<p></p><h3>Four half-day Leadership modules with mini work placed projects to bring the learning into action in the workplace.</h3>
<h3>Outcomes:</h3>
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<li>Create a personal development strategy that captures the whole of me</li>
<li>Attain the skills to lead teams through change, challenge and uncertainty</li>
<li>How to chose and use the right leadership approach using 'SLll (Situational Leadership)'</li>
<li>How to accelerate team performance using 'The Five Dysfunctions of a Team'</li>
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<p><strong>Available as private Face to Face and virtual sessions (max 12 delegates) - £4,362.50  Plus VAT</strong></p>
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		<h3>Modules/Lessons</h3>
		<p></p><h3>Module 1 - Owning My Future Growth, Ambition and Performance:</h3>
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<li>Building my personal 'step-up' plan using the UpAGear Personal Programme</li>
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<h3>Module 2 - Leading in Times of Change and Challenge:</h3>
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<li>Creating the conditions for change to land and stick</li>
<li>Supporting others through change</li>
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<h3>Module 3 - Situational Leadership:</h3>
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<li>SLll introduction to the Accredited programme</li>
<li>Adapting leadership approach to team and individual development </li>
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<h3>Module 4 - Building Great Teams:</h3>
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<li>The 5 core elements of team development</li>
<li>Bringing them to life</li>
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<h3>Assessment</h3>
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<li>Prepare and deliver a 30-minute summary based on the key learning content from the Mastery Programme and how delegates will apply (recorded session)</li>
<li>Assessed by external facilitator against key criteria including feedback for ongoing development</li>
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		<h3>Prerequisites</h3>
		<p></p><p>Should have completed the Leadership Professional Intermediate Programme</p>
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		<h3>Target Student</h3>
		<p></p><p>Managers looking to upskill and prepare for a leadership role.</p>
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Mpi Learning - Professional Learning And Development Provider

Four half-day Leadership modules with mini work placed projects to bring the learning into action in the workplace.

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