23636 Courses

Everybody has their own Social Interaction Style based around their behavioural preferences. Each person instinctively acts according to their inherent style. Team members will act out their styles in team working. Customers will act out their styles in buying situations. Salespeople will feel more comfortable selling according to their natural style. Being able to identify the Social Interaction Style of other people will give you valuable insights that you can use to establish rapport, open lines of communication, build trust, motivate and influence. Ways to work with each Social Interaction Style will be explored along with techniques to enhance and improve your interactions leading to better communication.

Expressing your emotions assertively and appropriately. How you express yourself - your thoughts and your feelings - depends upon how you well you share your emotions, how assertive you are and how independent you are.

Not everyone is born with it, but unlike IQ, Emotional Intelligence can be acquired and improved with practice.

This leadership course explores the application of emotional intelligence at work as a core underpinning skill of leadership. Your emotional intelligence helps you to manage your thinking along with your emotions to make authentic decisions and build quality relationships.

GDPR Practitioner