Name: Cross-Cultural Awareness Training
Price: 53 GBP
Availability: InStock

<p><strong>***Don't Spend More; Spend Smart***</strong></p><p><strong>Life Just Got Better This Summer! Save Up To £5,227 and get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now</strong></p><p>Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 13-in-1 extensive bundle that has everything you need to succeed in <strong>Entrepreneurship </strong>and other relevant fields!</p><p>After surveying thousands of learners just like you and considering their valuable feedback, this all-in<strong>-</strong>one <strong>Entrepreneurship </strong>bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand <strong>Entrepreneurship </strong>course that will enhance your skills and prepare you for the competitive job market.</p><p>Also, our <strong>Entrepreneurship </strong>experts are available for answering your queries and help you along your learning journey. Advanced audio-visual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once.</p><p>Furthermore, to help you showcase your expertise in <strong>Entrepreneurship, </strong> we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest.</p><p><strong>This Entrepreneurship Bundle Consists of the following Premium courses: </strong></p><ul><li><strong>Course 01: </strong>Entrepreneurship Training</li><li><strong>Course 02: </strong>Business Plan for Entrepreneurs</li><li><strong>Course 03: </strong>Basic Business Finance</li><li><strong>Course 04: </strong>Level 3 Tax Accounting</li><li><strong>Course 05: </strong>Budgeting and Forecasting</li><li><strong>Course 06: </strong>Strategic Planning and Analysis for Marketing</li><li><strong>Course 07: </strong>Digital Marketing and Advertising Level 3</li><li><strong>Course 08: </strong>Business Branding</li><li><strong>Course 09: </strong>Sales: Psychology of Customers<strong><br /></strong></li><li><strong>Course 10: </strong>People Management Skills Level 3</li><li><strong>Course 11: </strong>Performance Management</li><li><strong>Course 12: </strong>Customer Relationship Management</li><li><strong>Course 13: </strong>Leadership &amp; Management Diploma</li><li><strong>Course 14: </strong>Public Speaking and Presentation Skill Course<strong><br /></strong></li></ul><p><strong>Benefits you'll get from choosing Apex Learning for this Entrepreneurship:</strong></p><ul><li>Pay once and get lifetime access to 13 CPD courses</li><li>Free e-Learning App for engaging reading materials &amp; helpful assistance</li><li>Certificates, student ID for the title course included in a one-time fee</li><li>Free up your time - don't waste time and money travelling for classes</li><li>Accessible, informative modules designed by expert instructors</li><li>Learn at your ease - anytime, from anywhere</li><li>Study the course from your computer, tablet or mobile device</li><li>CPD accredited course - improve the chance of gaining professional skills</li><li>Gain valuable and internationally renowned experience without leaving your home</li></ul><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free (For The Title Course)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course)</strong></li></ul><p>Curriculum of <strong>Entrepreneurship Bundle </strong></p><p><strong>Course 01: Entrepreneurship Training</strong></p><ul><li>Introduction to Entrepreneurship</li><li>Entrepreneurship and Innovation</li><li>The Entrepreneurial Mindset</li><li>Introduction to Idea Generation</li><li>Business Models</li><li>Writing and Evaluating Business plan</li><li>Fundraising</li><li>The Reasons Why New Businesses Fail</li><li>Green Entrepreneurship A Sustainable Development Challenge</li></ul><p><strong>Course 02: Business Plan for Entrepreneurs</strong></p><ul><li>Introduction to Business Plan for Entrepreneurs</li><li>Things to Consider Before Starting a Business Plan</li><li>The Elements of a Business Plan</li><li>Who Are You Writing the Business Plan For</li><li>The Purpose of a Business Plan</li><li>How a Business Plan Can Help with Long Term Success</li><li>Reasons You Need a Business Plan</li><li>Conclusion</li></ul><p><strong>Course 03: Basic Business Finance</strong></p><ul><li>What is Business Finance?</li><li>Why Businesses Fail</li><li>The Principles of Business Finance Part 1</li><li>The Principles of Business Finance Part 2</li><li>The Balance Sheet</li><li>The Income Statement</li><li>The Cashflow Statement</li><li>A Business Finance Exercise</li><li>Financial Performance Indicators</li><li>Investment Analysis</li><li>Investment Analysis Exercise</li><li>Key Learning Points in Business Finance</li></ul><p><strong>Course 04: Level 3 Tax Accounting</strong></p><ul><li>Tax System and Administration in the UK</li><li>Tax on Individuals</li><li>National Insurance</li><li>How to Submit a Self-Assessment Tax Return</li><li>Fundamentals of Income Tax</li><li>Advanced Income Tax</li><li>Payee, Payroll and Wages</li><li>Capital Gain Tax</li><li>Value Added Tax</li><li>Import and Export</li><li>Corporation Tax</li><li>Inheritance Tax</li><li>Double Entry Accounting</li><li>Management Accounting and Financial Analysis</li><li>Career as a Tax Accountant in the UK</li></ul><p><strong>Course 05: Budgeting and Forecasting</strong></p><ul><li>Introduction</li><li>Detail Budget Requirement</li><li>Process of Making Budget</li></ul><p><strong>Course 06: Strategic Planning and Analysis for Marketing</strong></p><ul><li>An Introduction to Strategic Planning</li><li>Development of a Strategic Plan</li><li>Strategic Planning for Marketing</li><li>Strategic and Marketing Analysis</li><li>Internal Analysis</li><li>External Analysis</li><li>Market Segmentation, Targeting and Positioning</li><li>Approaches to Customer Analysis</li><li>Approaches to Competitor Analysis</li></ul><p><strong>Course 07: Digital Marketing and Advertising Level 3</strong></p><ul><li>Introduction</li><li>General Tips &amp; Tricks Series</li><li>SEO (Search Engine Optimisation)</li><li>YouTube</li><li>Google Adwords</li><li>Google Analytics</li><li>Email Marketing</li><li>Linkedln</li><li>Twitter</li><li>Facebook</li><li>Instagram</li><li>Mobile App</li></ul><p><strong>Course 08: Business Branding</strong></p><ul><li>Business Course Promo Video</li><li>Chapter1</li><li>Chapter2</li><li>Chapter3</li><li>Chapter4</li><li>Chapter5</li><li>Chapter6</li><li>Chapter7</li><li>Chapter8</li><li>Chapter9</li><li>Chapter10</li><li>Chapter11</li></ul><p><strong>Course 09: Sales: Psychology of Customers</strong></p><ul><li>Introduction</li><li>Introducing A.S.K - concentrating on 'A' for ATTRACT.</li><li>Section 3 The 'S' of A.S.K. - SERVING</li><li>Section 4 The K of A.S.K</li><li>Section 5 ...And lastly...</li></ul><p><strong>Course 10: People Management Skills Level 3</strong></p><ul><li>Introduction to Human Resources</li><li>Employee Recruitment and Selection Procedure</li><li>Employee Training and Development Process</li><li>Performance Appraisal Management</li><li>Employee Relations</li><li>Motivation and Counselling</li><li>Ensuring Health and Safety at the Workplace</li><li>Employee Termination</li><li>Employer Records and Statistics</li><li>Essential UK Employment Law</li></ul><p><strong>Course 11: Performance Management</strong></p><ul><li>Introduction</li><li>Performance</li><li>Key Performance Indicators</li><li>Reporting</li><li>Rewarding</li><li>Conclusion</li></ul><p><strong>Course 12: Customer Relationship Management</strong></p><ul><li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies CRM Strategies</li><li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Handling Customer Complaints</li><li>Module 08: Future of CRM</li></ul><p><strong>Course 13: Leadership &amp; Management Diploma<br /></strong></p><ul><li>Understanding Management and Leadership</li><li>Leadership Theories</li><li>Improving Management and Leadership Performance</li><li>High Performance Teams</li><li>Motivating Employees</li><li>Organisational Skills</li><li>Talent Management</li><li>Succession Planning</li><li>Business Process Management</li><li>Communication Skills</li><li>Negotiation Techniques</li><li>Managing Meetings and Giving Feedback</li><li>Managing Change</li><li>Time Management</li><li>Stress Management</li><li>Emotional Intelligence in Leadership</li><li>Managing Conflict</li><li>Dealing with Office Politics</li><li>Risk Management</li><li>Corporate Responsibility and Ethics</li></ul><p><strong>Course 14: Public Speaking and Presentation Skill Course<br /></strong></p><ul><li>Introduction</li><li>QUICK UNLEARNING Before Starting this "SKILL"</li><li>IS THIS HAPPENED WITH YOU????</li><li>Impressive Methods of Hooking Audience, even before your Speech or Presentation</li><li>6 Highly Impressive Methods of Starting any Speech or Presentation!!</li><li>Body Language: 6 Methods for Impressive Body Language for Speech or Presentation</li><li>Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety</li><li>Effective Methods of Ending Any Speech or Presentation</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        145 CPD hours / points
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                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone from any background can enrol in this <strong>Entrepreneurship </strong> bundle<strong>. </strong>Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Our <strong>Entrepreneurship </strong>is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G.</p><p>There is no time limit for completing this course; it can be studied in your own time at your own pace.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Having this various expertise will increase the value of your CV and open you up to multiple job sectors.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

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                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Apex Learning

Entrepreneurship Courses - CPD Certified

General Admission

<p>Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified<strong> Sales &amp; Marketing</strong> bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our <strong>37</strong> course mega bundle that will exceed your expectations within your budget.</p><p>The<strong> Sales &amp; Marketing</strong> related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then <strong>StudyHub </strong> proposes a preparatory bundle. This comprehensive <strong>Sales &amp; Marketing</strong> bundle will help you build a solid foundation to become a proficient worker in the sector.</p><p><strong>This Sales &amp; Marketing Bundle consists of the following</strong><strong> 30 </strong><strong>CPD Accredited Premium courses - </strong></p><ul><li>Course 01 :Sales Executive Training</li><li>Course 02 :10 Sales Secrets for Success</li><li>Course 03 :Creating Highly Profitable Sales Funnels</li><li>Course 04 :Salesforce Heroku Masterclass</li><li>Course 05 :Sales Analysis in Excel</li><li>Course 06 :Get a Job in Sales: Your Fast Track to Career Success</li><li>Course 07 :Marketing Masterclass</li><li>Course 08 :Sales: Reading Body Language As A Sales Tool</li><li>Course 09 :Professional Marketing and Advertising Complete Online Course</li><li>Course 10 :Building Sales Funnels With ClickFunnels</li><li>Course 11 :Sales Optimization Skills: Increase Your Sales by 1000%</li><li>Course 12 :Business Development &amp; Sales</li><li>Course 13 :Digital Marketing Diploma Level 3</li><li>Course 14 :Digital Marketing Strategies for Business Owners</li><li>Course 15 :Affiliate Marketing Masterclass</li><li>Course 16 :SEO Masterclass</li><li>Course 17 :Professional Copywriter - Level 4</li><li>Course 18 :Social Media Marketing (SMM)</li><li>Course 19 :LinkedIn Marketing &amp; Sales Lead Generation Blueprint</li><li>Course 20 :Facebook Ads For Scaling Business - Complete Training</li><li>Course 21 :Content Creation &amp; Content Marketing</li><li>Course 22 :Digital Marketing - Business Tips</li><li>Course 23 :Digital Marketing and SEO</li><li>Course 24 :Investment Basics</li><li>Course 25: Making Budget &amp; Forecast</li><li>Course 26: Retargeting Ads Guide - How Retargeting Works</li><li>Course 27: Customer Service</li><li>Course 28: Business Productivity Training</li><li>Course 29: Commercial law</li><li>Course 30: Body Language Secrets</li></ul><p><strong>7 </strong><strong>Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques-</strong></p><ul><li>Course 01 :Career Development Plan Fundamentals</li><li>Course 02 :CV Writing and Job Searching</li><li>Course 03 :Interview Skills: Ace the Interview</li><li>Course 04 :Video Job Interview for Job Seekers</li><li>Course 05 :Create a Professional LinkedIn Profile</li><li>Course 06 :Business English Perfection Course</li><li>Course 07 :Networking Skills for Personal Success</li></ul><p><strong>Learning Outcome</strong></p><p><strong>This tailor-made </strong><strong>Sales &amp; Marketing</strong><strong> bundle will allow you to-</strong></p><ul><li>Uncover your skills and aptitudes to break new ground in the related fields</li><li>Deep dive into the fundamental knowledge</li><li>Acquire some hard and soft skills in this area</li><li>Gain some transferable skills to elevate your performance</li><li>Maintain good report with your clients and staff</li><li>Gain necessary office skills and be tech savvy utilising relevant software</li><li>Keep records of your work and make a report</li><li>Know the regulations around this area</li><li>Reinforce your career with specific knowledge of this field</li><li>Know your legal and ethical responsibility as a professional in the related field</li></ul> <ul><li><p>Develop a profound understanding of foundational sales techniques, incorporating both traditional and modern approaches.</p></li><li><p>Hone and apply advanced interpersonal communication skills within diverse sales contexts, ensuring effective communication with clients from various backgrounds.</p></li><li><p>Display active listening skills as a cornerstone of successful sales conversations, actively engaging with customers to uncover their unique needs and preferences.</p></li><li><p>Cultivate expertise in building and nurturing enduring client relationships, appreciating the significance of long-term partnerships in the sales process.</p></li><li><p>Master the art of crafting and employing strategic questions to extract comprehensive information from clients, facilitating personalised and effective sales interactions.</p></li><li><p>Apply consultative selling methods to systematically understand and address client needs, promoting tailored solutions for enhanced customer satisfaction.</p></li><li><p>Acquire an in-depth knowledge of the products and services offered, enabling the delivery of comprehensive and persuasive sales pitches.</p></li><li><p>Proficiently handle objections and rejections through the application of advanced objection-handling techniques, turning challenges into opportunities.</p></li><li><p>Articulate and execute sophisticated negotiation strategies, ensuring favourable outcomes for both the customer and the sales professional.</p></li><li><p>Skillfully adapt and customise sales scripts to various situations, mastering the art of balancing consistency with flexibility.</p></li><li><p>Develop and apply persuasive communication skills, strategically influencing buying decisions through compelling and tailored messaging.</p></li><li><p>Deepen understanding of the psychology of buyer behaviour, allowing for insightful and anticipatory responses to customer needs and preferences.</p></li><li><p>Analyse and interpret market trends and competitor activities, integrating market intelligence into sales strategies for a competitive edge.</p></li><li><p>Utilise Customer Relationship Management (CRM) software proficiently, ensuring efficient management of client data and seamless coordination of sales activities.</p></li><li><p>Create and deliver compelling sales presentations, incorporating elements of storytelling and visual aids for maximum impact.</p></li><li><p>Enhance time management skills for the streamlined execution of sales processes, maximising productivity and prioritising high-value activities.</p></li><li><p>Grasp the ethical principles governing sales interactions, fostering a reputation for integrity and trustworthiness in the marketplace.</p></li><li><p>Develop a comprehensive understanding of the sales funnel, optimising each stage for heightened efficiency and conversion rates.</p></li><li><p>Analyse and interpret sales data and metrics, leveraging analytical insights to refine sales strategies and improve performance.</p></li><li><p>Master the use of sales forecasting techniques, accurately predicting market trends and aligning sales strategies accordingly.</p></li><li><p>Refine cold calling and prospecting skills, employing advanced strategies to generate high-quality leads and opportunities.</p></li><li><p>Harness social selling techniques across various platforms, capitalising on digital channels for enhanced outreach and relationship building.</p></li><li><p>Develop a strategic approach to account management, tailoring sales strategies to the unique needs and goals of key clients.</p></li><li><p>Establish and enhance a personal brand within the sales profession, cultivating a distinctive and memorable professional identity.</p></li><li><p>Proficiently navigate both online and offline sales channels, integrating a multi-channel approach for maximised market reach.</p></li><li><p>Implement advanced follow-up strategies, maintaining persistent yet personalised communication with potential clients to drive conversions.</p></li><li><p>Develop a sophisticated understanding of the sales lifecycle, anticipating and addressing challenges at each stage for consistent success.</p></li><li><p>Execute upselling and cross-selling strategies with finesse, leveraging existing relationships to expand product or service offerings.</p></li><li><p>Navigate the legal and regulatory landscape of sales adeptly, ensuring compliance and mitigating risks in all transactions.</p></li><li><p>Enhance relationship-building skills with key stakeholders, establishing mutually beneficial partnerships for sustained success.</p></li><li><p>Master the integration of technology in sales, incorporating Artificial Intelligence tools for enhanced efficiency and effectiveness.</p></li><li><p>Apply emotional intelligence principles in sales interactions, fostering empathetic and authentic connections with clients.</p></li><li><p>Develop collaborative teamwork skills, facilitating cohesive efforts within sales teams for collective success.</p></li><li><p>Demonstrate resilience and perseverance in the face of challenges, maintaining motivation and composure in dynamic sales environments.</p></li><li><p>Adapt to changes in market conditions and customer needs, staying agile and responsive to evolving sales landscapes.</p></li><li><p>Develop polished written communication skills for creating impactful proposals, emails, and other sales materials.</p></li><li><p>Understand and apply principles of effective pricing strategies, ensuring competitive yet profitable positioning in the market.</p></li><li><p>Cultivate expertise in solution-based selling, tailoring offerings to address specific customer challenges and goals.</p></li><li><p>Demonstrate cultural sensitivity in international sales, adapting sales approaches to diverse cultural contexts.</p></li><li><p>Apply techniques for objection prevention through proactive and strategic communication, anticipating and addressing concerns before they arise.</p></li><li><p>Master the art of crafting and delivering compelling sales pitches, captivating audiences with persuasive narratives.</p></li><li><p>Embrace the use of storytelling in sales presentations, creating memorable and relatable narratives to reinforce key messages.</p></li><li><p>Exhibit proficiency in relationship-based selling, leveraging genuine connections for sustained customer loyalty.</p></li><li><p>Develop and maintain accurate and insightful sales reports, utilising data for continuous improvement and informed decision-making.</p></li><li><p>Recognise the critical role of networking in sales, expanding professional connections for enhanced opportunities.</p></li><li><p>Refine skills in handling difficult customers and resolving complaints, ensuring customer satisfaction even in challenging situations.</p></li><li><p>Utilise persuasive writing techniques in sales materials, creating compelling content that resonates with target audiences.</p></li><li><p>Understand the impact of social and cultural factors on sales, adapting approaches to align with societal norms and expectations.</p></li><li><p>Implement advanced negotiation and deal-closing techniques, ensuring mutually beneficial agreements for all parties involved.</p></li><li><p>Apply basic financial analysis skills for sales forecasting, incorporating financial insights into strategic planning.</p></li><li><p>Understand and apply the principles of value-based selling, aligning product or service offerings with customer values and priorities.</p></li><li><p>Develop skills in objection prevention through effective communication, creating a positive and proactive sales environment.</p></li><li><p>Proficiently navigate various online sales platforms and marketplaces, capitalising on digital channels for increased sales opportunities.</p></li></ul><p><strong>Certification</strong></p><p>After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and <strong>1 hardcopy certificate for the Title Course completely free</strong>. Other Hard Copy certificates need to be ordered at an additional cost of •8.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        370 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li><p>Develop proficiency in strategic account planning, ensuring a comprehensive and tailored approach to key accounts.</p></li><li><p>Create and deliver compelling product demonstrations, showcasing features and benefits in a memorable and persuasive manner.</p></li><li><p>Apply effective strategies for handling customer feedback, using feedback as a tool for continuous improvement.</p></li><li><p>Understand the importance of brand loyalty in sales, implementing strategies to foster and reinforce customer loyalty.</p></li><li><p>Develop skills in handling sales objections gracefully, turning objections into opportunities for further engagement.</p></li><li><p>Demonstrate proficiency in using social media for sales outreach, harnessing the power of digital platforms for enhanced visibility.</p></li><li><p>Apply effective strategies for handling and closing complex sales, navigating intricate sales processes with finesse.</p></li><li><p>Master the use of analytics for optimizing sales strategies, leveraging data for data-driven decision-making.</p></li><li><p>Understand the principles of value proposition development, crafting compelling value propositions that resonate with target customers.</p></li><li><p>Develop skills in creating and maintaining a sales pipeline, ensuring a steady flow of opportunities for sustained growth.</p></li><li><p>Apply effective strategies for handling customer objections and concerns, addressing customer hesitations with confidence.</p></li><li><p>Demonstrate adaptability in changing sales environments, adjusting strategies to align with evolving market dynamics.</p></li><li><p>Develop skills in identifying and qualifying sales leads, ensuring that efforts are focused on high-potential opportunities.</p></li><li><p>Master the use of CRM data for targeted marketing, leveraging customer data for personalised and effective marketing strategies.</p></li><li><p>Understand the principles of consultative selling, fostering collaborative and value-driven interactions with clients.</p></li><li><p>Apply techniques for managing and resolving customer disputes, ensuring a positive and constructive resolution.</p></li><li><p>Understand the legal and ethical considerations in sales, ensuring compliance and ethical conduct in all transactions.</p></li><li><p>Master the use of storytelling in sales presentations, creating narratives that resonate and connect with customers.</p></li><li><p>Implement effective strategies for upselling and cross-selling, increasing revenue through additional product or service offerings.</p></li><li><p>Develop skills in creating persuasive sales proposals, compelling clients to take desired actions.</p></li><li><p>Understand the principles of relationship marketing, prioritising long-term relationships over transactional interactions.</p></li><li><p>Demonstrate proficiency in using social proof in sales, leveraging testimonials and endorsements for increased credibility.</p></li><li><p>Master the art of objection-handling in sales negotiations, addressing objections with confidence and expertise.</p></li><li><p>Apply effective strategies for upselling and cross-selling, expanding revenue streams through complementary offerings.</p></li><li><p>Develop skills in managing and resolving customer disputes, ensuring customer satisfaction and loyalty.</p></li><li><p>Understand the impact of cultural diversity on sales, adapting sales approaches to different cultural contexts.</p></li><li><p>Learn effective ways to build credibility with clients, establishing trust as a foundation for successful sales relationships.</p></li><li><p>Master the use of analytics for optimizing sales performance, leveraging data-driven insights for continuous improvement.</p></li><li><p>Demonstrate proficiency in creating personalised sales strategies, tailoring approaches to individual client needs and preferences.</p></li><li><p>Develop skills in creating persuasive sales proposals, compelling clients to take desired actions.</p></li><li><p>Understand the principles of solution-focused selling, offering tailored solutions to meet specific customer needs.</p></li></ul><p>Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Sales &amp; Marketing bundle! This bundle is also ideal for professionals looking for career advancement.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To participate in this course, all you need is -</p><ul><li>A smart device</li><li>A secure internet connection</li><li>And a keen interest in Sales &amp; Marketing</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.</p>
                        </div>

Studyhub UK

Online Course Marketing

Professional Selling Skills (PSS)

Professional Skills

Professional Skills Course (PSC)

Business & Marketing

Salesforce Certified Marketing Cloud Email Specialist

Sales Consultant - CPD Accredited

Travel Agent

Hospitality Management

Hospitality & Tourism

Travel Agent Training - CPD Certified

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			<h4><b>Keep your Customers happy by learning how to interact with them </b></h4>
<p>Any business benefits from good customer relations, whether a large corporation or a mom and pop shop. Customer relations, or customer service, refers to the way a business communicates and interacts with the public to gain and retain customers.</p>
Professional Diploma in Customer Care Service is necessary for a business to cultivate good customer relations to attract and keep a loyal base of customers. Some companies hire consultants to advise them how to develop stellar customer relations. Customer relations is key to understanding consumer motivation. Without assessing customer relations, it's difficult for a company to know how visible it is in terms of its client base. It's also hard to figure out how to grow the company without understanding the relationships it has with current customers.<p></p>
<p>Get this Advanced diploma and boost your customer service skills. Complete all the units and get the knowledge to be a competent customer care provider and earn all the plaudits that you deserve.</p>
<h3><b>Course Highlights</b></h3>
<p><b>Professional Diploma in Customer Care Service</b> is an award winning and the best selling <b></b> course that has been given the CPD Certification &amp; IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector.</p>
<p>It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Diploma in Customer Care Service into <b>several</b> modules for teaching you everything you need to become successful in this profession.</p>
<p>To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just <b>20/30</b> hours and it is also possible to study at your own pace.</p>
<p>We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email.</p>
<p>For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website.</p>
<h3><b>Why You Should Choose</b><b> Professional Diploma in Customer Care Service</b></h3>
<ul>
<li>Lifetime access to the course</li>
<li>No hidden fees or exam charges</li>
<li>CPD Accredited certification on successful completion</li>
<li>Full Tutor support on weekdays (Monday - Friday)</li>
<li>Efficient exam system, assessment and instant results</li>
<li>Download Printable PDF certificate immediately after completion</li>
<li>Obtain the original print copy of your certificate, dispatch the next working day for as little as £9.</li>
<li>Improve your chance of gaining professional skills and better earning potential.</li>
</ul>
<h3><b>Who is this Course for?</b></h3>
<p><b>Professional Diploma in Customer Care Service </b>is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.</p>
<p>As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.</p>
<h3><b>Requirements</b></h3>
<p>Our<b> Professional Diploma in Customer Care Service</b> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</p>
<h3><b>Career Path</b></h3>
<p>You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.</p><table>				<tbody><tr>
					<td colspan="4"> Customer Service Basics</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Service Skills Training Templates</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Service &amp; Retention Checklist</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Service Checklist</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4"> Developing Customer Relationship Skills</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Good Customer Relationship - Why is it Important?</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Understanding Your Customers</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to Calculate Customer's Lifetime Value</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to Keep Your Customers Happy?</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to Get Your Customers to Say 'Wow!'</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Proven Methods of Customer Retention</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Art of Customer Follow-up</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Loyalty Marketing Program</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Promotional Items to Enhance Customer Relations</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Handling Customer's Complaints</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to Deal with Difficult Customers</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introducing the Seven Deadly Sins of Customer Service!</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Relationship Management (CRM) Software - The Benefits</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Choosing a CRM Program</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Service over the Phone</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Becoming A Customer Service Professional </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module One - Getting Started</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Two - Who We Are and What We Do</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Three - Establishing Your Attitude</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Four - Identifying and Addressing Customer Needs</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Five - Generating Return Business</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Six - In-Person Customer Service</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Seven - Giving Customer Service over the Phone</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eight - Providing Electronic Customer Service</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Nine - Recovering Difficult Customers</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Ten - Understanding When to Escalate</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eleven - Ten Things You Can Do to WOW Customers Every Time</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Activities</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam </td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
				</tbody></table>

iStudy UK

Customer Care

Customer Service

Professional payroll & pensions qualifications (CIPP)

Diploma in Professional Studies (DPS)

Continuous Professional Development (CPD)

Professional Diploma in Customer Care Service

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Get ready for an exceptional online learning experience with the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Travel and Tourism Management</strong>bundle! This carefully curated collection of<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> 30 premium courses</strong> is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Travel and Tourism Management is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you&#39;re looking to break into a new field or deepen your existing knowledge, the<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Travel and Tourism Management </strong>package has something for everyone.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">As part of the Travel and Tourism Management package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Travel and Tourism Management bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This Bundle Comprises the Following </strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Travel and Tourism Management</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPD Accredited Courses:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 01</strong>: Travel and Tourism Management Diploma</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 02</strong>: Travel Administrator</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 03</strong>: Travel Blogger</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 04</strong>: Tour Guide Training</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 05</strong>: Leisure Management</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 06</strong>: Hospitality Management Level 2</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 07</strong>: Hospitality - Concierge</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 08</strong>: Communicate and Work With People From Other Culture</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 09</strong>: Restaurant Management</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 10</strong>: Catering - Catering Management</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 11</strong>: Event Planner</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 12</strong>: Digital Photography Diploma</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 13</strong>: Facilities Management Diploma</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 14</strong>: Airport Management Course</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 15</strong>: PR : Public Relation</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 16</strong>: Social Media Influencer</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 17</strong>: Sales: Psychology of Customers</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 18</strong>: Diploma in Customer Relationship Management (CRM)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 19</strong>: Marketing Communication</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 20</strong>: Effective Communication with Better Email</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 21</strong>: Master Yourself in Talking with Strangers</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 22</strong>: Public Speaking Training</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 23</strong>: Career Development Plan Fundamentals</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 24</strong>: CV Writing and Job Searching</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 25</strong>: Learn to Level Up Your Leadership</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 26</strong>: Networking Skills for Personal Success</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 27</strong>: Ace Your Presentations: Public Speaking Masterclass</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 28</strong>: Learn to Make a Fresh Start in Your Life</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 29</strong>: Decision Making and Critical Thinking</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 30</strong>: Time Management Training - Online Course</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What will make you stand out?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Upon completion of this online Travel and Tourism Management bundle, you will gain the following:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">CPD QS Accredited Proficiency with this <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Travel and Tourism Management</strong> bundle</li><li fr-original-style="" style="box-sizing: border-box;">After successfully completing the Travel and Tourism Management bundle, you will receive a FREE CPD PDF Certificates as evidence of your newly acquired abilities.</li><li fr-original-style="" style="box-sizing: border-box;">Lifetime access to the whole collection of learning materials of this <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Travel and Tourism Management</strong> bundle</li><li fr-original-style="" style="box-sizing: border-box;">The online test with immediate results</li><li fr-original-style="" style="box-sizing: border-box;">You can study and complete the Travel and Tourism Management bundle at your own pace.</li><li fr-original-style="" style="box-sizing: border-box;">Study for the Travel and Tourism Management bundle using any internet-connected device, such as a computer, tablet, or mobile device.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Each course in this Travel and Tourism Management bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Embrace the future of learning with the Travel and Tourism Management, a rich anthology of 30 diverse courses. Each course in the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Travel and Tourism Management</strong> bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. ThisTravel and Tourism Management bundle will take you on a unique and enriching educational journey.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Travel and Tourism Management bundle offers you the flexibility and convenience to learn at your own pace. Make the Travel and Tourism Management package your trusted companion in your lifelong learning journey.</p><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">CPD</div>
    </h2>

                        <div id="cpd" fr-original-style="" style="box-sizing: border-box;">
                            <div fr-original-style="" style="box-sizing: border-box;">
                                <div fr-original-style="" style="box-sizing: border-box;">
                                    <div fr-original-style="" style="box-sizing: border-box;">
                                        300 CPD hours / points
                                    </div>
                                        <div fr-original-style="" style="box-sizing: border-box;">
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Travel and Tourism Management</strong> bundle is perfect for:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Lifelong learners looking to expand their knowledge and skills.</li><li fr-original-style="" style="box-sizing: border-box;">Professionals seeking to enhance their career with CPD certification.</li><li fr-original-style="" style="box-sizing: border-box;">Individuals wanting to explore new fields and disciplines.</li><li fr-original-style="" style="box-sizing: border-box;">Anyone who values flexible, self-paced learning from the comfort of home.</li></ul>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Requirements</div>
    </h2>

                        <div id="requirements" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You are cordially invited to enroll in this <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Travel and Tourism Management</strong> bundle; please note that there are no formal prerequisites or qualifications required. We&#39;ve designed this curriculum to be accessible to all, irrespective of prior experience or educational background.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Career path</div>
    </h2>

                        <div id="career_path" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Unleash your potential with the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Travel and Tourism Management </strong>bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Travel and Tourism Management</strong>bundle package.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Certificates</div>
    </h2>

                        <div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">
                                    <h4 fr-original-style="" style="box-sizing: border-box;">CPD Quality Standard Certificate</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Digital certificate -
            Included
        </p>
            <div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">30 CPD Quality Standard Certificates - Free</p></div>

                        </div>

NextGen Learning

Tourism Management

Certificate in Teaching Program (CTP)

Certificate in Further Education & Training (Cert Ed)

Certificate in Education & Training (CET)

Trainers Course

Travel and Tourism Management Diploma - 30 CPD Courses!

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			<p><span>Start-ups and business people are a mixed bunch. But one thing the winners all have in common Is - </span><span>the ability to influence others</span><span>. Capacity to sell their ideas, sell their goods, sell their services.</span><span> The online course will provide learners with a platform to apply the selling skills needed in a sales cycle from the minute they start managing the account and get to know the clients to closing sales and building a strong relationship with them. The learners will also develop practical selling skills in this course and enhance their communication skills with their customers.  This training is suitable for sales people of any level.</span></p>
<h3>Course Highlights</h3>
<p><strong>Professional Sales Skills Training Diploma</strong> is an award winning and the best selling <strong></strong> course that has been given the CPD Certification &amp; IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector.</p>
<p>It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed <strong>Professional Sales Skills Training Diploma</strong> into <strong>28</strong> modules for teaching you everything you need to become successful in this profession.</p>
<p>To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just <strong>1 day, 3 hours</strong> hours and it is also possible to study at your own pace.</p>
<p>We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email.</p>
<p>For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website.</p>
<h3>Why You Should Choose Professional Sales Skills Training Diploma</h3>
<ul>
<li>Lifetime access to the course</li>
<li>No hidden fees or exam charges</li>
<li>CPD Accredited certification on successful completion</li>
<li>Full Tutor support on weekdays (Monday - Friday)</li>
<li>Efficient exam system, assessment and instant results</li>
<li>Download Printable PDF certificate immediately after completion</li>
<li>Obtain the original print copy of your certificate, dispatch the next working day for as little as £9.</li>
<li>Improve your chance of gaining professional skills and better earning potential.</li>
</ul>
<h3>Who is this Course for?</h3>
<p><strong>Professional Sales Skills Training Diploma </strong>is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.</p>
<p>As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.</p>
<h3>Requirements</h3>
<p>Our<strong> Professional Sales Skills Training Diploma</strong> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</p>
<h3>Career Path</h3>
<p>You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our</p>
<p>Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.</p><table>				<tbody><tr>
					<td colspan="4">Salesmanship</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction To Salesmanship</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How the Low Pressure Salesman Uses His Product Knowledge to Build Dynamic Demonstrations</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to Use Enthusiasm in Low Pressure Selling</td>
					<td> </td>
					<td><span><i></i> 02:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Building Customer Confidence Through Low Pressure</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Timing the Low Pressure Sale</td>
					<td> </td>
					<td><span><i></i> 02:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Developing the Low Pressure Sales Personality</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to Organize Yourself for Low Pressure Selling</td>
					<td> </td>
					<td><span><i></i> 02:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Objection Handling Techniques</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Highlight Closers in Low Pressure Selling</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How You Can 'Tell It Faster-Sell It Faster' Through  Low Pressure</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"> Customer Service Basics</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Service Skills Training Templates</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Service &amp; Retention Checklist</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Service Checklist</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Developing Customer Relationship Skills</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Good Customer Relationship - Why is it Important?</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Understanding Your Customers</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to Calculate Customer's Lifetime Value</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to Keep Your Customers Happy?</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to Get Your Customers to Say 'Wow!'</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Proven Methods of Customer Retention</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Art of Customer Follow-up</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Loyalty Marketing Program</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Promotional Items to Enhance Customer Relations</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Handling Customer's Complaints</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to Deal with Difficult Customers</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introducing the Seven Deadly Sins of Customer Service!</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Relationship Management (CRM) Software - The Benefits</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Choosing a CRM Program</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Service over the Phone</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Professional Sales Skills Training Diploma</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Professional Sales Skills Training Diploma</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
				</tbody></table>

Professional Sales Skills Training Diploma

<p>The majority of new managers have the necessary technical skills to succeed. What they frequently lack is the ability to manage, motivate, and develop their employees. This course will teach you the skills you need to grow as a manager.</p><p>Administration skills are essential for any successful business or organisation. These skills involve the ability to plan, organise, direct, and control the activities of an organisation to achieve its goals and objectives.</p><p>Gaining the appropriate administration skills is vital for any business or organisation, as they ensure efficient and effective operation in all areas. Administrators must possess the skills to ensure that the organisation runs smoothly and achieves its goals. Good administration skills are also necessary to develop strategies and policies to help the organisation grow and succeed.</p><p>A career as an administrative manager can be rewarding for individuals who are organised, detail-oriented, and able to work well under pressure. So, what are you waiting for? Enrol in this comprehensive course and give your career the ultimate boost.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Idea for managerial management.</li><li>Details about global project managers' management.</li><li>The project life cycle and time management.</li><li>Planning, scheduling, and quality control for operations.</li><li>Human resource management and evaluation.</li><li>Organisational resilience and crisis management.</li><li>Methods for improving communication skills.</li><li>Procurement, management, and risk management expertise.</li></ul><p><strong>This bundle includes 1 best selling Quality Licence Scheme -endorsed course with 5 additional courses, expert assistance and course assessment. Enjoy 12 months of access to this bundle of courses FREE of charge and master a range of in-demand professional skills to advance your career. No hidden costs - simply enrol this bundle.</strong></p><p>This bundle package includes:</p><ul><li>Quality Licence Scheme-endorsed Advanced Diploma</li><li>5 additional courses -<br /><ol><li>Finance and Accounting Level 1 &amp; 2</li><li>Meeting Management Online</li><li>Diploma in Customer Relationship Management (CRM)</li><li>Health and Safety at Work &amp; Risk Control</li><li>Leadership Skills For Organisational Development</li></ol></li></ul><p>Dedicated tutor support and 24/7 customer support are available to all students with this premium quality bundle. Get the help you require and the answers to all your queries throughout the comprehensive syllabus of this bundle.</p><p>This premium online course titled bundle ensures your professional development with Quality Licence Scheme endorsed. You'll have the privilege of learning in your own time, at your own pace and earning an accredited certification.</p><p>With this bundle program, success becomes a lot easier that enables you to monetise your skills. This bundle is designed for both part-time and full-time students and can be completed at a pace that suits your learning style.</p><p><strong>Why People Enrol this bundle From One Education:</strong></p><ul><li>Receive a Quality Licence Scheme-endorsed certificate upon successful completion of the bundle</li><li>5 additional courses to enrich your knowledge and skills</li><li>Learning materials of our bundle contains engaging voiceover and visual elements for your comfort</li><li>Get 24/7 access to all bundle content for a full year</li><li>Complete the bundle at your own pace</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li><li>Efficient assessments and instant results upon completion of our bundle</li></ul><p><strong>Course Curriculum Diploma :</strong></p><p>Here is a curriculum breakdown of the Quality Licence Scheme -endorsed Diploma:</p><p><strong>Module 1<br />Introduction to Office Administration</strong></p><ul><li>What does an Office Administrator Do?</li><li>Requirements for Becoming a Successful Office Administrator</li><li>Education</li><li>Training</li><li>Certificate</li></ul><p><strong>Module 2<br />Skills of an Effective Administrator</strong></p><ul><li>Introduction</li><li>The 'Three Skills Approach'</li><li>Tips on How to Develop These Skills</li></ul><p><strong>Module 3<br />Business Etiquette</strong></p><ul><li>Introduction to Business Etiquette</li><li>Importance of Business Etiquette</li><li>Types of Business Etiquette</li></ul><p><strong>Module 4<br />Business Telephone Skills</strong></p><ul><li>Telephone Etiquette</li><li>Telephone Skills</li></ul><p><strong>Module 5<br />Representing Your Boss and Company</strong></p><ul><li>Competence</li><li>Professionalism</li><li>Reflecting Brand Values</li></ul><p><strong>Module 6<br />Mail Services and Shipping</strong></p><ul><li>The Office Mail</li><li>Mailing and Shipping Details</li><li>Alternatives to Royal Mail</li></ul><p><strong>Module 7<br />Travel Arrangements</strong></p><ul><li>Business Travel</li><li>Hotel Reservations</li><li>Transportation Reservations</li></ul><p><strong>Module 8<br />Organising Meeting and Conferences</strong></p><ul><li>Meeting Arrangements</li><li>Types of Meeting</li><li>Scheduling Meetings</li></ul><p><strong>Module 9: Time Management</strong></p><ul><li>Introduction to Time Management</li><li>Aspects of Time Management</li><li>Prioritising the Workload</li></ul><p><strong>Module 10: Record Keeping and Filing Systems</strong></p><ul><li>Keeping Accurate Records</li><li>Filing Systems</li></ul><p><strong>Module 11: Business Writing Skills</strong></p><ul><li>Structures of Business Documents</li><li>Structures of Other Official Documents</li><li>Editing and Proofreading</li></ul><p><strong>Module 12:Organisational Skills</strong></p><ul><li>Organising Daily Work</li><li>Organising Workplace</li><li>Organising Resources</li><li>Organising Tools</li><li>Cultivating Organisational Habits</li></ul><p><strong>Module 13: Communication Skills</strong></p><ul><li>Effective Listening Skills</li><li>Verbal Communication</li></ul><p><strong>Module 14: Customer Service</strong></p><ul><li>Introduction To Customer Service</li><li>The Power of Positive Thinking in Customer Service</li><li>Types of Difficult Customers and How to Help them</li></ul><p><strong>Module 15: Effective Planning and Scheduling</strong></p><ul><li>Work Breakdown Structure</li><li>Estimation Process and Resources Alignment</li></ul><p><strong>Module 16: Invoicing/Petty Cash</strong></p><ul><li>Financial Record Keeping</li><li>Invoice</li></ul><p><strong>How is the bundle assessed?</strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you will be able to claim a certificate endorsed by the Quality Licence Scheme.</p><p><strong>Certificate of Achievement</strong></p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>After successfully completing the bundle, learners will get an endorsed certificate (included with the course) delivered right at their doorstep by post, without paying a single penny! Note that learners residing outside the UK have to pay a £10 postage charge.</p><p><strong>For Additional Courses</strong></p><p>For the additional Quality Licence Scheme endorsed certificates from the additional courses, you have to pay the fees based on level of each course:</p><ul><li>No Level- £29</li><li>Level 1 - £29</li><li>Level 2 - £59</li><li>Level 3 - £69</li><li>Level 4 - £79</li><li>Level 5 - £99</li><li>Level 6 - £109</li><li>Level 7 - £119</li></ul><p><strong>Accredited Certification from One Education</strong></p><p>After successfully completing the courses under this bundle, you will also qualify for CPD Accredited Certificates for each of the courses. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post at £15.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        180 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>New managers or recently promoted managers who want to learn the fundamentals of people management, team leadership, and process improvement.</li><li>Anyone who wishes to improve their management capabilities.</li><li>Anyone who wants to learn or know about this topic</li><li>Technical or other employees aspiring to positions of leadership.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal entry requirements for this course, with enrollment open to anyone!<strong> Anyone and everyone</strong> with a knack for learning can enrol this course without any hesitation.</p><p>Learn online from any internet device, including your computer, tablet or smartphone. Study when it suits you and complete the Management: Administrative Manager bundle at your own pace.</p><p>All students must have a passion for learning and literacy, as well as being over the age of 16.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Administrative Manager (£25,000 - £45,000 per year)</li><li>Office Manager (£20,000 - £35,000 per year)</li><li>Executive Assistant (£25,000 - £40,000 per year)</li><li>Operations Manager (£30,000 - £50,000 per year)</li><li>Human Resources Manager (£35,000 - £60,000 per year)</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certification of completion. </h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Free digital certificate - PDF format</p></div>

                        </div>

One Education

Management: Administrative Manager Course

<p><strong>***Don't Spend More; Spend Smart***</strong></p> <p><strong>Life Just Got Better This Summer! Save Up To £5,206 and get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now</strong></p> <p>Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in <strong>Logistics Management </strong>and other relevant fields!</p> <p>After surveying thousands of learners just like you and considering their valuable feedback, this all-in<strong>-</strong>one <strong>Logistics Management </strong>bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand <strong>Logistics Management </strong>course that will enhance your skills and prepare you for the competitive job market.</p> <p>Also, our <strong>Logistics Management </strong>experts are available for answering your queries and help you along your learning journey. Advanced audio-visual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once.</p> <p>Furthermore, to help you showcase your expertise in <strong>Logistics Management, </strong>we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest.</p> <p><strong>This Logistics Management Bundle Consists of the following Premium courses: </strong></p> <ul> <li><strong>Course 01: </strong>Logistic Management</li><li><strong>Course 02: </strong>Transport Management Diploma</li><li><strong>Course 03: </strong>Purchasing &amp; Procurement Course - Level 3</li><li><strong>Course 04: </strong>Supply Chain Management</li><li><strong>Course 05: </strong>Material Management</li><li><strong>Course 06: </strong>Warehouse</li><li><strong>Course 07: </strong>Warehouse Safety</li><li><strong>Course 08: </strong>Delivery Driver Training</li><li><strong>Course 09: </strong>Driver Safety Awareness Certificate</li><li><strong>Course 10: </strong>Spill Management Training</li><li><strong>Course 11: </strong>Customer Relationship Management</li><li><strong>Course 12: </strong>Effective Communication Skills</li><li><strong>Course 13: </strong>Logistics of Crude Oil and Petroleum Products</li><li><strong>Course 14: </strong>Time Management</li></ul> <p><strong>Benefits you'll get choosing Apex Learning for this Logistics Management:</strong></p> <ul> <li>Pay once and get lifetime access to 14 CPD courses</li><li>Free e-Learning App for engaging reading materials &amp; helpful assistance</li><li>Certificates, student ID for the title course included in a one-time fee</li><li>Free up your time - don't waste time and money travelling for classes</li><li>Accessible, informative modules designed by expert instructors</li><li>Learn at your ease - anytime, from anywhere</li><li>Study the course from your computer, tablet or mobile device</li><li>CPD accredited course - improve the chance of gaining professional skills</li><li>Gain valuable experience without leaving your home</li></ul> <p><strong>How will I get my Certificate?</strong></p> <p>After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p> <ul> <li><strong>PDF Certificate: Free (For The Title Course)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course)</strong></li></ul><p>Curriculum of <strong>Logistics Management Bundle</strong></p> <p><strong>Course 01: Logistic Management</strong></p> <ul> <li>Introduction to Logistic Management</li><li>Planning Framework for Logistics</li><li>Supply Chain Management</li><li>Logistics Management and Organisation</li><li>Sourcing, Purchasing, and Procurement</li><li>Channels of Distribution</li><li>Supplier Relationship Management</li><li>Inventory Planning and Management</li><li>Principles of Warehousing</li><li>Transport Management</li><li>Negotiation Techniques</li><li>Customer Service and Logistics</li></ul> <p><strong>Course 02: Transport Management Diploma</strong></p> <ul> <li>An Introduction to Successful Transport Management</li><li>The UK's Travel Infrastructure - Road and Rail</li><li>Road Freight and Transport Management</li><li>Passenger Road Transport and its Management</li><li>Rail and Transport Management</li><li>Transport Management for Ports and Inland Waters</li><li>Transport Management for Airlines</li><li>Trends, Challenges and Best Practice in Transport Management</li><li>Transport Management and Health and Safety</li></ul> <p><strong>Course 03: Purchasing &amp; Procurement Course - Level 3</strong></p> <ul> <li>Supply Chain Basics</li><li>Role of Procurement in an Organisation</li><li>The Purchasing Cycle</li><li>Purchasing Toolkits</li><li>Managing Competitive Bids</li><li>Quality Management</li><li>Supplier Relationship Management</li><li>Analysing and Reducing Risk in the Supply Chain</li><li>Improving Efficiency and Accuracy</li><li>Category Management</li><li>Inventory Management</li><li>E-Procurement</li></ul> <p><strong>Course 04: Supply Chain Management</strong></p> <ul> <li>An overview of Supply Chain Management</li><li>Role of logistics of Supply Chain</li><li>Customer Response Principles and Systems</li><li>Supply Chain System and Principles</li><li>Global Supply Chain Operations</li><li>Inventory Strategies for Supply Chain</li><li>Warehouse Management and Operations</li><li>Supply Chain Design and Monitoring</li><li>Supply Chain Network and Evaluating</li><li>Supply Chain Planning and New Business Concepts</li><li>Aligning your supply chain process with your business</li></ul> <p><strong>Course 05: Material Management</strong></p> <ul> <li>Introduction to Material Management</li><li>Purchasing and Supply Chain Management</li><li>Inventory Management, Planning and Control</li><li>Stores Management and Control</li><li>Forecasting</li><li>Material Requirements Planning</li><li>Materials Handling</li></ul> <p><strong>Course 06: Warehouse</strong></p> <ul> <li>Fundamentals of Warehouse Management</li><li>Warehousing: Function, Benefits and Types of Warehousing</li><li>Core Functions Of A Warehouse Management System</li><li>Challenges Of Warehouse Management</li><li>Technology In The Warehouse</li><li>Supply Chain Management Concepts</li><li>Warehouse Management Technologies to Adopt</li><li>Order Picking in the Warehouse</li><li>Managing Warehouse Inventory</li><li>Organize the Storage of Inventory in a Warehouse</li><li>Inventory Management Techniques</li><li>Inventory Control Flow of Processing</li><li>Logistics and Supply Chain In A Warehouse</li><li>Inventory Classification In The Warehouse</li><li>The Role Of Human Resource management In A Warehouse</li><li>Warehouse Safety</li><li>Warehouse Cost Management</li><li>Improve Warehouse Efficiency and Reduce Costs</li></ul> <p><strong>Course 07: Warehouse Safety</strong></p> <ul> <li>The Role of Warehouse</li><li>Introduction to Warehouse Safety</li><li>Health and Safety Management in Warehouses</li><li>General Warehouse Hazards</li><li>Manual and Mechanical Handling</li><li>Site Safety</li></ul> <p><strong>Course 08: Delivery Driver Training</strong></p> <ul> <li>Introduction to the Delivery Driving</li><li>Delivery and Collection</li><li>Maintaining Records</li><li>Effective Route Planning</li><li>Stress Management</li><li>Driver CPC</li><li>Maintain Traffic Laws</li><li>Parking and Reversing</li><li>Driving in Adverse Weather Condition</li><li>Safety Regulations and Hygiene</li><li>Vehicle Maintenance and Safety</li><li>Zero Contact Delivery Methods</li></ul> <p><strong>Course 09: Driver Safety Awareness Certificate</strong></p> <ul> <li>Introduction to Safe Driving</li><li>Reading the Signals and Marks on the Road</li><li>Pre-Journey Safety Check (Vehicle and Driver)</li><li>Safe Driving Tactics for Driving in the UK</li><li>Driving in Poor Condition</li><li>Driving and Human Health</li><li>In the Events of Accidents and Breakdowns</li><li>Laws and Policies Involving Road Safety</li></ul> <p><strong>Course 10: Spill Management Training</strong></p> <ul> <li>Introduction to Spill Management</li><li>Hazardous Substances</li><li>Pollution Incident Response Planning</li><li>Managing a Spill</li><li>Spill Clean-Up Guideline</li><li>Spills on a Road or Highway</li><li>Diesel Spillages: An Overview</li><li>Site-Specific Pollution Control Options</li><li>Spill Prevention &amp; Control Checklist</li><li>Ways to Encourage Best Practice</li></ul> <p><strong>Course 11: Customer Relationship Management</strong></p> <ul> <li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies CRM Strategies</li><li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Handling Customer Complaints</li><li>Module 08: Future of CRM</li></ul> <p><strong>Course 12: Effective Communication Skills</strong></p> <ul> <li>Introduction To Communication - Goals &amp; Benefits</li><li>Key Principles Of Communication</li><li>We are Always Communicating</li><li>Fundamentals Of Communication - Part 1</li><li>Fundamentals Of Communication - Part 2</li><li>Great Communication Tips - Part 1</li><li>Great Communication Tips - Part 2</li><li>Self-Talk &amp; Powerful Language</li><li>Miscommunication</li><li>Still MORE Great Tips! Part 1</li><li>Still MORE Great Tips! Part 2</li><li>Still MORE Great Tips! Part 3</li><li>Final Thoughts and Suggestions</li><li>PROMO Communication (BEST)</li></ul> <p><strong>Course 13: Logistics of Crude Oil and Petroleum Products</strong></p> <ul> <li>About The Course</li><li>The Different Methods of Transport</li><li>Marine Transport</li><li>Transport by Pipeline</li><li>Comparing Transport Costs</li><li>Storage and Delivery to the Refinery</li><li>Dispatch of Petroleum Products</li><li>Controls at Dispatch</li></ul> <p><strong>Course 14: Time Management</strong></p> <ul> <li>Identifying Goals</li><li>Effective Energy Distribution</li><li>Working with Your Personal Style</li></ul> <p>And Much More...</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        140 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Anyone from any background can enrol in this <strong>Logistics Management </strong> bundle<strong>. </strong>Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Our <strong>Logistics Management </strong>is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G.</p> <p>There is no time limit for completing this course; it can be studied in your own time at your own pace.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Having this various expertise will increase the value of your CV and open you up to multiple job sectors.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Logistics Management Training

<p><strong>Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now</strong></p> <p>Give a compliment to your career and take it to the next level. This <strong>Know Your Customer (KYC) </strong>will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this <strong>Know Your Customer (KYC) </strong>will help you keep ahead of the pack.</p> <p>The <strong>Know Your Customer (KYC) </strong>incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this coursewill add extra value to your resume to stand out to potential employers.</p> <p>Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the <strong> Know Your Customer (KYC),</strong> you can equip yourself with the essentials to keep you afloat into the competition.</p> <p>Along with this <strong>Know Your Customer (KYC) </strong>course<strong>,</strong> you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free.</p> <p><strong>What other courses are included with this Know Your Customer (KYC)?</strong></p> <ul> <li><strong>Course 01:</strong> Know Your Customer (KYC)</li><li><strong>Course 02:</strong> Sales: Psychology of Customers</li><li><strong>Course 03: </strong>Customer Relationship Management </li><li><strong>Course 04:</strong> Phone-Based Customer Service</li><li><strong>Course 05:</strong> Retail Management - Level 5</li><li><strong>Course 06:</strong> GCSE English</li><li><strong>Course 07:</strong> Public Speaking and Presentation Skill Course</li><li><strong>Course 08:</strong> The Formula to Talk with Strangers</li><li><strong>Course 09:</strong> Level 2 Microsoft Office Essentials</li><li><strong>Course 10:</strong> Time Management</li><li><strong>Course 11:</strong> Stress Management Training</li></ul> <p>So, enrol now to advance your career!</p> <p><strong>Benefits you'll get choosing Apex Learning for this Know Your Customer (KYC):</strong></p> <ul> <li>One payment, but lifetime access to 11 CPD courses</li><li>Certificate, student ID for the title course included in a one-time fee</li><li>Full tutor support available from Monday to Friday</li><li>Free up your time - don't waste time and money travelling for classes</li><li>Accessible, informative modules taught by expert instructors</li><li>Learn at your ease - anytime, from anywhere</li><li>Study the course from your computer, tablet or mobile device</li><li>CPD accredited course - improve the chance of gaining professional skills</li><li>Gain valuable and in-demand skills without leaving your home.</li></ul> <p><strong>How will I get my Certificate?</strong></p> <p>After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p> <ul> <li><strong>PDF Certificate: Free (Previously it was £10 * 11 = £110)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course)</strong></li></ul> <p>If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a<strong> Flat 50% discount </strong>on hard copy certificates, and you can get each for just <strong>£10</strong>!</p> <p><strong>P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. </strong></p><p>Curriculum of <strong>Know Your Customer (KYC) Bundle </strong></p> <p><strong>Course 01: Know Your Customer (KYC)</strong></p> <ul> <li>Module 01: Introduction to KYC</li><li>Module 02: Customer Due Diligence</li><li>Module 03: AML (Anti-Money Laundering)</li><li>Module 04: KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom</li><li>Module 05: Regulations to be Complied by Industries</li><li>Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance</li></ul> <p><strong>Course 02: Sales: Psychology of Customers</strong></p> <ul> <li>Introduction</li><li>Introducing A.S.K - concentrating on 'A' for ATTRACT.</li><li>Section 3 The 'S' of A.S.K. - SERVING</li><li>Section 4 The K of A.S.K</li><li>Section 5 ...And lastly...</li></ul> <p><strong>Course 03: Customer Relationship Management </strong></p> <ul> <li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies CRM Strategies</li><li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Handling Customer Complaints</li><li>Module 08: Future of CRM</li></ul> <p><strong>Course 04: Phone-Based Customer Service</strong></p> <ul> <li>Module 1: Introduction to Customer Service</li><li>Module 2: What's Different about Good Customer Service?</li><li>Module 3: Customer Relationship Management</li><li>Module 4: Customer Service Communication Strategies</li><li>Module 5: Aspects of Phone Etiquette</li><li>Module 6: Building Rapport Over the Phone</li><li>Module 7: Inbound and Outbound Calls</li><li>Module 8: Active Listening and Managing Tough Callers</li><li>Module 9: Managing Interoffice Calls and Voicemail</li><li>Module 10: Problem Solving over the Phone</li><li>Module 11: Intra Organisation Dealings</li><li>Module 12: Measuring Customer Service</li></ul> <p><strong>Course 05: Retail Customer Service Training</strong></p> <ul> <li>Module 01: Who We Are and What We Do</li><li>Module 02: The Sales Process and Dealing with Customers at the Checkout</li><li>Module 03: Importance of Consumer Behaviour</li><li>Module 04: Taking Trends and Targeting Customers Effectively</li><li>Module 05: The Importance of Communicating with Customers</li><li>Module 06: Identifying and Addressing Customer Needs</li><li>Module 07: Generating Return Business</li><li>Module 08: In-Person Customer Service</li><li>Module 09: Giving Customer Service over the Phone</li><li>Module 10: Providing Electronic Customer Service</li><li>Module 11: Recovering Difficult Customers</li><li>Module 12: Understanding When to Escalate</li></ul> <p><strong>Course 06: </strong><strong>GCSE English</strong></p> <ul> <li>Module 01: Introduction to GCSE English</li><li>Module 02: Edexcel English Section A Part 01</li><li>Module 03: Edexcel English Section A Part 02</li><li>Module 04: Edexcel English Section B</li><li>Module 05: Edexcel English Section C</li></ul> <p>and many more...</p> <p><strong>Course 07: Public Speaking and Presentation Skill Course</strong></p> <ul> <li>Introduction</li><li>QUICK UNLEARNING Before Starting this "SKILL"</li><li>IS THIS HAPPENED WITH YOU????</li><li>Impressive Methods of Hooking Audience, even before your Speech or Presentation</li><li>6 Highly Impressive Methods of Starting any Speech or Presentation!!</li><li>Body Language: 6 Methods for Impressive Body Language for Speech or Presentation</li><li>Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety</li><li>Effective Methods of Ending Any Speech or Presentation</li><li>Bonus</li></ul> <p><strong>Course 08: The Formula to Talk with Strangers</strong></p> <ul> <li>Section 01: Course Overview</li><li>Section 02: The Formula</li><li>Section 03: Summary</li><li>Section 04: End</li></ul> <p><strong>Course 09: Level 2 Microsoft Office Essentials</strong></p> <p>***Excel 2016***</p> <ul> <li>Getting Started with Microsoft Office Excel 2016</li><li>Performing Calculations</li><li>Modifying a Worksheet</li><li>Formatting a Worksheet</li><li>Printing Workbooks</li><li>Managing Workbooks</li></ul> <p>***Word 2016***</p> <ul> <li>Getting Started with Word</li><li>Formatting Text and Paragraphs</li><li>Working More Efficiently</li><li>Managing Lists</li><li>Adding Tables</li><li>Inserting Graphic Objects</li><li>Controlling Page Appearance</li><li>Preparing to Publish a Document</li><li>Workbooks - Microsoft Word 2016 (Beginner)</li></ul> <p>***PowerPoint 2016***</p> <ul> <li>PowerPoint Interface</li><li>Presentation Basics</li><li>Formatting</li><li>Inserting Options</li><li>Working with Objects</li><li>Table</li><li>Charts</li><li>Review and Presentatin</li></ul> <p>***Access 2016***</p> <ul> <li>Introduction to Access</li><li>Modify Data</li><li>Working with Queries</li><li>Access Forms</li><li>Working with Reports</li></ul> <p><strong>Course 10: Time Management</strong></p> <ul> <li>Identifying Goals</li><li>Effective Energy Distribution</li><li>Working with Your Personal Style</li><li>Building Your Toolbox</li><li>Establishing Your Action Plan</li></ul> <p><strong>Course 11: Stress Management Training</strong></p> <ul> <li>Beginning Concepts</li><li>Specific Stress Management Techniques</li><li>MORE Stress Reduction Strategies</li><li>Still MORE Stress Reduction Techniques - Part 1</li><li>Still MORE Stress Reduction Techniques - Part 2</li><li>Still MORE Stress Reduction Techniques - Part 3</li><li>BONUS Video &amp; Wrap Up!</li><li>Special LIVE Bonus Video!</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        115 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Anyone from any background can enrol in this <strong>Know Your Customer (KYC) </strong> bundle<strong>. </strong>Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Our <strong>Know Your Customer (KYC) </strong>is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.</p> <p>There is no time limit for completing this course, it can be studied in your own time at your own pace.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Having these various CPD certificate will increase the value in your CV and open you up to multiple job sectors.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Learning & Development

Finance Cert & Exam Prep

Know Your Customer (KYC)

<p>Give a compliment to your career and take it to the next level. This <strong>Cross-Cultural Awareness Training </strong>will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this <strong>Cross-Cultural Awareness Training </strong>will help you keep ahead of the pack.</p> <p>The <strong>Cross-Cultural Awareness Training </strong>incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this <strong>Cross-Cultural Awareness Training </strong>will add extra value to your resume to stand out to potential employers.</p> <p>Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the <strong> Cross-Cultural Awareness Training,</strong> you can equip yourself with the essentials to keep you afloat into the competition.</p> <p>Along with this <strong>Cross-Cultural Awareness Training </strong>course<strong>,</strong> you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free.</p> <p><strong>This Cross-Cultural Awareness Training Bundle Consists of the following Premium courses: </strong></p> <ul> <li><strong>Course 01: </strong>Cross-Cultural Awareness Training</li><li><strong>Course 02: </strong>Working Effectively Across Cultures</li><li><strong>Course 03: </strong>Equality and Diversity</li><li><strong>Course 04: </strong>Assertiveness and Self Confidence Development</li><li><strong>Course 05: </strong>The Formula to Talk with Strangers</li><li><strong>Course 06: </strong>People Management Skills Level 3</li><li><strong>Course 07: </strong>Resilience Masterclass</li><li><strong>Course 08: </strong>Customer Relationship Management</li><li><strong>Course 09: </strong>Public Speaking and Presentation Skill Course<strong><br /></strong></li><li><strong>Course 10: </strong>Workplace Confidentiality<strong><br /></strong></li><li><strong>Course 11: </strong>Sexual Harassment Awareness Training<strong><br /></strong></li></ul> <p>As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the <strong>Cross-Cultural Awareness Training</strong> to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere.</p> <p>So, enrol now to advance your career!</p> <p><strong>Benefits you'll get choosing Apex Learning for this Cross-Cultural Awareness Training:</strong></p> <ul> <li>One payment, but lifetime access to 11 CPD courses</li><li>Certificate, student ID for the title course included in a one-time fee</li><li>Full tutor support available from Monday to Friday</li><li>Free up your time - don't waste time and money travelling for classes</li><li>Accessible, informative modules taught by expert instructors</li><li>Get 24/7 help or advice from our email and live chat teams</li><li>Learn at your ease - anytime, from anywhere</li><li>Study the course from your computer, tablet or mobile device</li><li>CPD accredited course - improve the chance of gaining professional skills</li></ul> <p><strong>How will I get my Certificate?</strong></p> <p>After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p> <ul> <li>PDF Certificates: Free (Previously it was £10*11= £110)</li><li>Hard Copy Certificates: Free (Previously it was £20*11= £220)</li></ul><p><strong>Curriculum of the Bundle </strong></p> <p><strong>Course 01: Cross-Cultural Awareness Training</strong></p> <ul> <li>Module 1: Introduction to Cross-Cultural Awareness</li><li>Module 2: Cross-Cultural Communication</li><li>Module 3: Corporate Cross-Cultural Awareness</li><li>Module 4: Cross-Cultural Design</li><li>Module 5: Cross-Cultural Competency</li><li>Module 6: Cultural Values</li><li>Module 7: Working with and Managing a Culturally Diverse Team</li></ul> <p><strong>Course 02: Working Effectively Across Cultures</strong></p> <ul> <li>Section 1: Introduction</li><li>Section 2: Cultural identity</li><li>Section 3: OBSERVE</li><li>Section 4: Learn</li><li>Section 5: APPLY</li><li>Section 6: More practical TIPS</li><li>Section 7: Wrap up</li></ul> <p><strong>Course 03: Equality and Diversity</strong></p> <ul> <li>Module 01: Introduction to Equality, Diversity and Discrimination</li><li>Module 02: Equality and Diversity Legislation</li><li>Module 03: Integrating Equality and Diversity into Policy</li><li>Module 04: Human Rights</li><li>Module 05: Promoting Diversity and Social Inclusion</li><li>Module 06: Equality Analysis</li><li>Module 07: Links between Values, Attitudes and Beliefs</li><li>Module 08: Basics of Discrimination</li><li>Module 09: Stereotypes, Prejudice, Discrimination and Bias</li><li>Module 10: Institutional Discrimination</li><li>Module 11: Unconscious Bias</li><li>Module 12: Affirmative Action</li><li>Module 13: Monitoring Equality and Diversity</li></ul> <p><strong>Course 04: Assertiveness and Self Confidence Development</strong></p> <ul> <li>Self Confidence Introduction</li><li>Ways to Find Yourself</li><li>Positive Mindset vs Negative Mindset</li><li>Do it, Feel it and Achieve it</li><li>Believe it and Achieve it</li><li>ESTEEM SELF ANALYSIS</li><li>STILL STRUGGLING TO FIND AND TO BE CONFIDENT</li></ul> <p><strong>Course 05: The Formula to Talk with Strangers</strong></p> <ul> <li>Section 01: Course Overview</li><li>Section 02: The Formula</li><li>Section 03: Summary</li><li>Section 04: End</li></ul> <p><strong>Course 06: People Management Skills Level 3</strong></p> <ul> <li>Introduction to Human Resources</li><li>Employee Recruitment and Selection Procedure</li><li>Employee Training and Development Process</li><li>Performance Appraisal Management</li><li>Employee Relations</li><li>Motivation and Counselling</li><li>Ensuring Health and Safety at the Workplace</li><li>Employee Termination</li><li>Employer Records and Statistics</li><li>Essential UK Employment Law</li></ul> <p><strong>Course 07: Resilience Masterclass</strong></p> <ul> <li>Module 01: 3 Reasons Therapy May Help Boost Your Resilience</li><li>Module 02: 3 Signs That You Are Resilient</li><li>Module 03: 3 Ways to Boost Your Child's Resilience</li><li>Module 04: 4 Myths about Resilience to Stop Believing Today</li><li>Module 05: 4 Reasons Why Resilience Matters in the Workplace</li><li>Module 06: Become Resilient With the Seven Cs of Resilience</li><li>Module 07: Top 5 Attributes Of Resilient People</li><li>Module 08: Top 5 Benefits of Resilience</li><li>Module 09: Top 5 Ways to Boost Resilience to Overcome Adversity in Life</li><li>Module 10: What is Resilience?</li></ul> <p><strong>Course 07: Customer Relationship Management</strong></p> <ul> <li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies CRM Strategies</li><li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Handling Customer Complaints</li><li>Module 08: Future of CRM</li></ul> <p><strong>Course 09: Public Speaking and Presentation Skill Course</strong></p> <ul> <li>Introduction</li><li>QUICK UNLEARNING Before Starting this "SKILL"</li><li>IS THIS HAPPENED WITH YOU????</li><li>Impressive Methods of Hooking Audience, even before your Speech or Presentation</li><li>6 Highly Impressive Methods of Starting any Speech or Presentation!!</li><li>Body Language: 6 Methods for Impressive Body Language for Speech or Presentation</li><li>Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety</li><li>Effective Methods of Ending Any Speech or Presentation</li></ul> <p><strong>Course 10: Workplace Confidentiality<br /></strong></p> <ul> <li>Module 01: Introduction to workplace confidentiality</li><li>Module 02: Business Etiquettes and Types of Confidentiality</li><li>Module 03: The Importance of Confidentiality</li><li>Module 04: Confidentiality with Co-workers</li><li>Module 05: Preventing Confidentiality Breach</li><li>Module 06: How Employers Can Protect Confidential Information</li></ul> <p><strong>Course 11: Sexual Harassment Awareness Training<br /></strong></p> <ul> <li>Module 01: What is Sexual Harassment?</li><li>Module 02: Sexual Harassment in the Workplace</li><li>Module 03: The Law and Sexual Harassment</li><li>Module 04: Addressing Sexual Harassment</li><li>Module 05: Prevent Sexual Harassment at Work</li><li>Module 06: Policies and Procedures</li><li>Module 07: How to Deal with Sexual Harassment in the Workplace?</li><li>Module 08: Mediation and the Aftermath</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        110 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Anyone from any background can enrol in this <strong>Cross-Cultural Awareness Training </strong>bundle<strong>. </strong>Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Our <strong>Cross-Cultural Awareness Training </strong>is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.</p> <p>There is no time limit for completing this course, it can be studied in your own time at your own pace.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Having these various expertise will increase the value in your CV and open you up to multiple job sectors.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Centre for Counselling & Psychotherapy Training (CCPT)

Life Coach Training

Cross-Cultural Awareness Training

<h3><b>Overview</b></h3>
<p><b>Uplift Your Career &amp; Skill Up to Your Dream Job - Learning Simplified From Home!</b></p>
<p><span>Kickstart your career &amp; boost your employability by helping you discover your skills, talents and interests with our special </span><b>Customer Relationship Management (CRM) </b><span>Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces.</span></p>
<p><span>The </span><b>Customer Relationship Management (CRM) </b><span>Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This </span><b>Customer Relationship Management (CRM) </b><span>Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field.</span></p>
<p><span>This </span><b>Customer Relationship Management (CRM) </b><span>Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly.</span></p>
<p><span>At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support.</span></p>
<h3><b>Why buy this Customer Relationship Management (CRM)?</b></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Customer Relationship Management (CRM)</b><span> there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this course for?</b></h3>
<p><span>This </span><b>Customer Relationship Management (CRM)</b><span> course is ideal for</span></p>
<ul>
<li><span>Students</span></li>
<li><span>Recent graduates</span></li>
<li><span>Job Seekers</span></li>
<li><span>Anyone interested in this topic</span></li>
<li><span>People already working in the relevant fields and want to polish their knowledge and skill.</span></li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Customer Relationship Management (CRM)</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Customer Relationship Management (CRM)</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<p><span>As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This </span><b>Customer Relationship Management (CRM) </b><span>is a great way for you to gain multiple skills from the comfort of your home.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Customer Relationship Management (CRM)</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Customer Relationship Management (CRM)</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Fundamentals</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Strategies</td>
					<td> </td>
					<td><span><i></i> 00:33:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Data Analysis in CRM</td>
					<td> </td>
					<td><span><i></i> 00:28:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Databases</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Deepening Customer Relationship</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Handling Customer Complaints</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Future of CRM</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Customer Relationship Management (CRM)</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Customer Relations

Customer Relationship Management

CRM (Customer Relationship Management)

Customer Experience Management

Customer Relationship Management (CRM)

<p>Gain an in-depth understanding of <strong>Customer Relationship Management (CRM) </strong>and Unleash your potential in this industry. Develop job-ready competencies for a high-demand career with this QLS Endorsed <strong>Customer Relationship Management (CRM) </strong>course.</p> <p>The career may be the road for you if you've always wanted a gratifying profession. <strong>Customer Relationship Management (CRM) </strong>skills have become more essential than ever as the industry continues to create revolutionary services and products. If you're a problem-solver who enjoys winning, this career will be both rewarding and profitable.</p> <p><strong>Enrol in the </strong><strong>Customer Relationship Management (CRM) </strong><strong>course today   Learn at your own rhythm and gain an amazing E-learning experience</strong></p><p><strong>Certificate of Achievement</strong></p> <p>Quality Licence Scheme Endorsed Certificate of Achievement</p> <p>Upon successful completion of the <strong>Customer Relationship Management (CRM) </strong>course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of  </p> <ul> <li>139 GBP within UK</li><li>149 GBP for International Delivery (Postal Fees Included)</li></ul> <p><strong>CPD Certification</strong></p> <p>After successfully completing the assessment of this <strong>Customer Relationship Management (CRM) </strong>course, you will be eligible for a Free CPD Certificate. You can also get a Printed Hardcopy for only 3.99 GBP.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        120 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>This <strong>Customer Relationship Management (CRM) </strong>course will be a great source of knowledge for you to improve your existing skills and take them to the next level.</p> <p>Please Note: Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p><strong><strong>Anyone can enrol in this </strong><strong>Customer Relationship Management (CRM) </strong><strong>course.</strong></strong></p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>After completing this <strong>Customer Relationship Management (CRM) </strong> Course, you are to start your career or begin the next phase of your career in this field</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Imperial Academy

Commercial & Contract Management Certification Program (CCM)

Level 4 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

<p>Fast-track your way to masterful business communication with our CPD Certified course in Customer Relationship Management (CRM). In the modern business landscape, the art of maintaining meaningful relationships with customers can be a game-changer, and that's where CRM steps in. Our course offers an engaging deep dive into the world of CRM, providing you with practical skills to leverage customer insights and foster stronger relationships.</p><p>With this course, you will grasp the core elements of CRM and learn how to apply them to ensure customer loyalty and business growth. Explore the intersection of CRM and technology, and learn how digital tools can streamline your customer interactions and engagements. Crafted by experts in the field, this course takes a hands-on approach to Customer Relationship Management (CRM), equipping you with a comprehensive understanding of CRM strategies and their implementation. Join us and gain the confidence to elevate your career by leveraging the power of CRM.</p><p><strong>Courses Are Included in this Customer Relationship Management (CRM) - CPD Certified Bundle: </strong></p><ul><li><strong>Course 01: </strong>Diploma in Customer Relationship Management (CRM) at QLS Level 4</li><li><strong>Course 02: </strong>Customer Service Training</li><li><strong>Course 03: </strong>Know Your Customer (KYC)</li><li><strong>Course 04: </strong>Principles of Customer Service</li><li><strong>Course 05: </strong>Understanding Excellence In Customer Service For Hospitality</li><li><strong>Course 06: </strong>Business Etiquette and Professional Behavior</li></ul><p><strong>Learning Objectives:</strong></p><p>By the end of this course, you will:</p><ul><li>Understand the key concepts and components of Customer Relationship Management (CRM), and how they drive business growth.</li><li>Develop the ability to implement effective CRM strategies that lead to customer loyalty and retention.</li><li>Gain expertise in using CRM systems to manage customer data and gain valuable insights.</li><li>Learn to integrate CRM with digital technologies to streamline and enhance customer interactions.</li><li>Understand the ethical and legal considerations of CRM, ensuring customer trust and business compliance.</li><li>Have a thorough understanding of how CRM can be leveraged to gain a competitive edge in your business field.</li></ul><p><strong>Why Choose Our Customer Relationship Management (CRM) Course?</strong></p><ul><li>FREE Customer Relationship Management (CRM) certificate accredited</li><li>Get a free student ID card with Customer Relationship Management (CRM) Training</li><li>Get instant access to this Customer Relationship Management (CRM) course.</li><li>Learn Customer Relationship Management (CRM) from anywhere in the world</li><li>Customer Relationship Management (CRM) is affordable and simple to understand</li><li>Customer Relationship Management (CRM) is an entirely online, interactive lesson with voiceover audio</li><li>Lifetime access to the Customer Relationship Management (CRM) course materials</li><li>Customer Relationship Management (CRM) comes with 24/7 tutor support</li><li>So enrol now in this Customer Relationship Management (CRM) Today to advance your career!</li></ul> <p><strong>Start your learning journey straightaway!</strong></p><p><br />This Customer Relationship Management curriculum has been designed by experts with years of experience behind them. This course is extremely dynamic and well-paced to help you understand Customer Relationship Management (CRM) with ease. You'll discover how to master the Customer Relationship Management skill while exploring relevant and essential topics.</p><p><strong>Assessment Process </strong></p><p>Once you have completed all the courses in the Customer Relationship Management (CRM) bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        200 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Customer Relationship Management - CPD Certified</strong></p><p>This bundle is suitable for everyone.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Customer Relationship Management - CPD Certified</strong></p><p>You will not need any prior background or expertise to enrol in this Customer Relationship Management - CPD Certified.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Customer Relationship Management - CPD Certified</strong></p><p>This bundle will allow you to kickstart or take your career in the related sector to the next stage.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate Of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate Of Completion</h4>
        <p>
            Hard copy certificate -
            £29
        </p>
            <div><p>If you are an international student, you will be required to pay an additional fee of <strong>10 GBP</strong> for international delivery, and <strong>4.99 GBP</strong> for delivery within the UK, for each certificate</p></div>

                        </div>

Academy for Health and Fitness

Customer Relationship Management (CRM) - QLS Endorsed

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Investing in your education is one of the best investments you can make. That&#39;s why we&#39;ve designed this comprehensive course to help you enhance your knowledge and skills in this area. Our industry experts have carefully crafted this course to cover all the fundamentals and more.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is designed to be accessible to beginners and experienced professionals alike, with small modules that are easy to understand. Plus, you&#39;ll have access to tutor support via live chat or email if you have any questions along the way.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Upon completion of this course, you&#39;ll have the knowledge and confidence to stand out to employers in the Diploma in Customer Relationship Management (CRM) industry and related fields. You&#39;ll be well-equipped to advance your career and increase your earning potential.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Don&#39;t miss this opportunity to invest in your future. Enrol in the course today and start your learning journey towards success.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">To learn more about the specific modules covered in the course, please see the detailed breakdown in the description section below.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Key Learning Points of </strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Diploma in Customer Relationship Management (CRM)</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Explore a diverse range of aspects of this field after the successful completion of the course</li><li fr-original-style="" style="box-sizing: border-box;">Get inside-out knowledge on Diploma in Customer Relationship Management (CRM) topics from the industry experts</li><li fr-original-style="" style="box-sizing: border-box;">Acquire skills that will help you to explore many opportunities</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why iBeauty is Your Best Choice</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Key Features of Diploma in Customer Relationship Management (CRM) On The Go:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Immersive course materials (i.e. videos, presentations and explanatory figures.) of the course</li><li fr-original-style="" style="box-sizing: border-box;">Comprehensive course design for the course</li><li fr-original-style="" style="box-sizing: border-box;">On-demand learning support</li><li fr-original-style="" style="box-sizing: border-box;">Freedom to study at your own pace</li><li fr-original-style="" style="box-sizing: border-box;">Availability of certificate upon successful completion of the course</li><li fr-original-style="" style="box-sizing: border-box;">CPD accreditation Certificate</li><li fr-original-style="" style="box-sizing: border-box;">Content of the courses developed by Industry Experts</li><li fr-original-style="" style="box-sizing: border-box;">24x7 Tutor Support</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our Diploma in Customer Relationship Management (CRM) is designed to give our learners the best possible learning experience. Therefore, we&#39;ve broken up our course into bite-sized modules.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&acirc;&plusmn;&acirc;&plusmn; </strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Diploma in Customer Relationship Management (CRM)</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course Curriculum </strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The detailed curriculum of the course is given below:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 01:</strong> Introduction to Customer Relationship Management (CRM)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 02:</strong> CRM Fundamentals</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 03:</strong> CRM Strategies</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 04:</strong> Data Analysis in CRM</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 05:</strong> CRM Databases</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 06:</strong> Deepening Customer Relationship</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 07:</strong> Handling Customer Complaints</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 08:</strong> Future of CRM</li></ul><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">CPD</div>
    </h2>

                        <div id="cpd" fr-original-style="" style="box-sizing: border-box;">
                            <div fr-original-style="" style="box-sizing: border-box;">
                                <div fr-original-style="" style="box-sizing: border-box;">
                                    <div fr-original-style="" style="box-sizing: border-box;">
                                        10 CPD hours / points
                                    </div>
                                        <div fr-original-style="" style="box-sizing: border-box;">
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Anyone with interest in Diploma in Customer Relationship Management (CRM) will find this course valuable. Whether you are a student or an aspiring professional aiming to explore your opportunities in Customer Relationship Management (CRM) sectors, then this course might just be the perfect opportunity for you.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Requirements</div>
    </h2>

                        <div id="requirements" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">There is no prior requirement or experience needed to enrol in our course. You only need the willingness to learn Diploma in Customer Relationship Management (CRM) topics. You can access the course materials at any time with any internet-enabled device and keep developing.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Career path</div>
    </h2>

                        <div id="career_path" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Complete your Diploma in Customer Relationship Management (CRM) course successfully and develop yourself to enhance your chances of succeeding in the Customer Relationship Management (CRM) sectors and other relevant fields.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        </h2><div id="optional_extras" fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"> </div>

                        </div>

Institute of Beauty & Makeup

Diploma in Management Studies (DMS)

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Diploma in Customer Relationship Management (CRM)

SkillWise

<p>Delve into the Diploma in Customer Relationship Management (CRM)'s principles   Obtain the abilities required to raise your competence in this field   Get a grasp of level 2,3,4 with a certificate oflevel 4knowledge   All with this Imperial Academy's all-inclusive course.</p> <p>Enrol now to gain different level knowledge all at one place. Be assured of your knowledge reservoir with Imperial Academy as your learning partner.</p> <p>This detailed training is the perfect place for you if you want to discover crucial tactics, and advice for accelerating both personal and career growth. You will experience this support with our Quality License Scheme endorsed course. By taking advantage of any amenities offered by the course, you can learn about numerous aspects of Diploma in Customer Relationship Management (CRM). The extensive course was created with a specific goal in mind   to illuminate the route to your desired level of accomplishment in this sector.</p> <p><strong>This skill building </strong><strong>training </strong><strong>includes  </strong></p> <ul> <li>1 QLS Certificate</li><li>Level 3 CPD Certifications (PDF and Hard Copy) with level 2, 3 &amp; 4 knowledge</li><li>24/7 Tutor Support</li></ul><p>This online course's curriculum was designed by experts using their skills and in-depth knowledge. By equipping you with the relevant knowledge and ideas, Imperial Academy's curriculum was created to help you advance in your current position. You will discover the principles of Diploma in Customer Relationship Management (CRM) as you move through the modules of this course and learn about its key ideas, including things like  </p> <p><strong>Level 2</strong></p> <p>Module 01: Introduction to Customer Relationship Management (CRM)<br />Module 02: CRM Fundamentals</p> <p><strong>Level 3</strong></p> <p>Module 03: CRM Strategies<br />Module 04: Data Analysis in CRM<br />Module 05: CRM Databases</p> <p><strong>Level 4</strong></p> <p>Module 06: Deepening Customer Relationship<br />Module 07: Handling Customer Complaints<br />Module 08: Future of CRM</p> <p><strong>Quality Licence Scheme Endorsed Certificate of Achievement</strong></p> <p>Learners will get a Level 4 QLS endorsed certificate (included with the course) directly at their doorstep after successfully completing this course! It should be noted that international students must pay a £10 shipping cost.</p> <p><strong>Disclaimer</strong></p> <p>This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information please visit the Learner FAQs on the Quality Licence Scheme website.</p> <p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        120 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>If you want to understand the global influence of Diploma in Customer Relationship Management (CRM), you should take this course. Anyone working in the sector, whether they are a novice or a pro, would benefit from comprehending the Diploma in Customer Relationship Management (CRM) issues to solve them. This program contains vital topics that will assist you in overcoming obstacles and enhancing your practices.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Anyone can enrol in this course.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>After completing this course, you are to start your career or begin the next phase of your career in this field</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Institute of Leadership & Management (ILM)

Certificate in Mortgage Advice & Practice (CEMAP)

Level 4 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access

Level 2, 3, 4 Diploma in Customer Relationship Management (CRM)

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				<p>Start learning <span>Customer Relationship Management (CRM) Training</span> that will give you enough knowledge and skills to build your dream career.</p><h3><strong>About this course</strong></h3><p>This <span>Customer Relationship Management (CRM) Training</span> helps to grow your skills faster through the power of relevant content and world-class tutors. In this industry-leading bite-sized course, you will learn up-to-date knowledge in the relevant field within a few hours and get certified immediately.</p><p>The modules of this course are very easy to understand and all of the topics are split into different sections. You will easily grasp and use the knowledge gained from this course in your career and go one step ahead of your competitors.</p><p>The course is designed to improve your employability and provide you with the tools you need to succeed. Enrol today and start learning your essential skills.</p><h3><strong>Why choose this course</strong></h3><ul><li>Earn a digital Certificate upon successful completion.</li><li>Accessible, informative modules taught by expert instructors</li><li>Study in your own time, at your own pace, through your computer tablet or mobile device</li><li>Get 24/7 help or advice from our email and live chat teams</li><li>Get full tutor support on weekdays (Monday to Friday)</li></ul>					</div>
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			<h2>Course Design</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<div id="course-home"><div><p>The <span>Customer Relationship Management (CRM) Training</span> is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</p><p>You are taught through a combination of</p><ul><li>Video lessons</li><li>Online study materials</li></ul></div></div>					</div>
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			<h2>Who Is This Course For:â</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p>This <span>Customer Relationship Management (CRM) Training</span> is ideal for those who want to be skilled in this field or who wish to learn a new skill to build their dream career. If you want to gain extensive knowledge, potential experience, and be an expert in the related field then this is a great course for you to grow your career.</p>					</div>
						</div>
				</div>
				<div>
				<div>
			<h2>Requirements</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<ul><li>This course is for anyone who would like to learn <span>Customer Relationship Management (CRM) Training</span> related skills to aid his/her career path.</li><li>No formal entry prerequisites are required</li></ul>					</div>
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			<h2>Certification</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p>Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99.</p>					</div>
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			<h2>Course Content</h2>		</div>
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				<ul><li><span>Module 01: An Overview of Customer Relationship Management</span></li><li><span>Module 02: CRM Basics</span></li><li><span>Module 03: CRM Principles</span></li><li><span>Module 04: CRM in the Future</span></li></ul>					</div>
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				<h3>Course Content</h3>

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					<td><span><i></i> 00:12:00</span></td>
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					<td><span><i></i> 00:11:00</span></td>
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					<td>Module 03: CRM Principles</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
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					<td>Module 04: CRM in the Future</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
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					<td colspan="4">Order your Certificates &amp; Transcripts</td>
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					<td><i></i></td>
					<td>Order your Certificates &amp; Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
			<h2>Frequently Asked Questions</h2>
                        <div>
                            <div>
                                <span>
                                    Are there any prerequisites for taking the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I access the course at any time, or is there a set
                                    schedule?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How long will I have access to the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Is there a certificate of completion provided after
                                    completing the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I switch courses or get a refund if I'm not satisfied
                                    with the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How do I track my progress in the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    What if I have technical issues or difficulties with the
                                    course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
                                    </p>
                                </div>
                            </div>
                        </div>

Janets

Customer Relationship Management (CRM) Training

<p><strong>***24 Hour Limited Time Flash Sale*** <br /><br /> Customer Relationship Management (CRM), KYC &amp; Customer Service Admission Gifts  <br /><br /> FREE PDF &amp; Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter</strong></p><p>Ever thought about what makes a business truly stand out? Hint: it's all in the magic of how they treat their customers. Picture this: a whopping 70% of UK businesses now recognise that their frontline customer service is where the real battle for brand loyalty is won or lost. That's where this course bundle comes into play. It's like your personal toolkit for becoming a customer service wizard, diving deep into the secrets of CRM, getting up close with KYC, and turning customer service into an art form.</p><p>The course is a carefully curated selection that covers the A to Z of customer interaction and relationship management. From the foundational principles of <strong>CRM</strong> to the specifics of <strong>KYC compliance</strong>, and the nuances of exceptional <strong>Customer Service</strong>, this bundle has it all. Additionally, it focusses on personal development skills such as <strong>Assertiveness</strong>, <strong>Self-confidence</strong>, <strong>Stress Management</strong>, and <strong>Effective Communication</strong>, which are crucial for anyone looking to thrive in a customer-facing role. The inclusion of <strong>Professional CV Writing</strong> and <strong>Job Search Skills</strong> ensures you're fully prepared to take the next step in your career.</p><p>Key Features of the Customer Relationship Management (CRM), KYC &amp; Customer Service Bundle:</p><ul><li><strong>3 QLS-Endorsed Courses:</strong> We proudly offer 3 QLS-endorsed courses within our Customer Service (CRM, KYC &amp; Phone-Based Customer Service) bundle, providing you with industry-recognized qualifications. Plus, you'll receive a <strong>free hardcopy certificate</strong> for each of these courses.</li><ul><li><strong>QLS Course 01: Diploma in Customer Relationship Management (CRM)</strong></li><li><strong> QLS Course 02: KYC</strong></li><li><strong> QLS Course 03: Customer Service</strong></li></ul></ul><ul><li><strong>5 CPD QS Accredited Courses</strong>: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices.</li><ul><li><strong>Course 01:</strong> Assertiveness and Self-Confidence Development</li><li><strong>Course 02:</strong> Patient Customer Service Training</li><li><strong>Course 03:</strong> Win Customers Efficiently: Customer Service Diploma</li><li><strong>Course 04:</strong> Customer Service - Representative</li><li><strong>Course 05:</strong> Complete Communication Skills Master Class for Life</li></ul></ul><ul><li>In Addition, you'll get <strong>Five Career Boosting Courses</strong> absolutely FREE with this Bundle.</li><ul><li><strong>Course 01:</strong> Professional CV Writing</li><li><strong>Course 02:</strong> Job Search Skills</li><li><strong>Course 03:</strong> Self-Esteem &amp; Confidence Building</li><li><strong>Course 04:</strong> Professional Diploma in Stress Management</li><li><strong>Course 05:</strong> Complete Communication Skills Master Class</li></ul></ul><p>Embrace this opportunity and use it as an investment for your professional development; it's a gateway to unlocking countless opportunities in the world of business and customer service. With the skills and knowledge gained from these courses, you'll be well-equipped to navigate the complexities of customer interactions and stand out in the competitive job market. Join us, and start your journey towards becoming a customer service expert today!</p><p><strong>Learning Outcomes of Customer Relationship Management (CRM), KYC &amp; Customer Service Bundle:</strong></p><ul><li>Master CRM strategies to build and maintain customer relationships.</li><li>Understand KYC regulations and their application in business.</li><li>Deliver outstanding customer service across various platforms.</li><li>Develop assertiveness and self-confidence in professional settings.</li><li>Manage stress effectively in high-pressure customer service environments.</li><li>Enhance communication skills for clear, impactful interactions.</li></ul><p><strong>Why Prefer this CRM Course?</strong></p><ul><li>Get free <strong>QLS Endorsed Certificates</strong> upon completion of the CRM course</li><li>Get a <strong>Free Student ID Card</strong> with CRM Training</li><li>The CRM course is <strong>Affordable and Simple</strong> to understand</li><li><strong>Lifetime Access</strong> to the CRM course materials</li><li>The CRM course comes with <strong>24/7 Tutor Support</strong></li></ul> <p>Start your learning journey straight away!</p><p><strong>*** Course Curriculum ***</strong></p><p><strong> Course 01: Diploma in Customer Relationship Management (CRM)</strong></p><ul><li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies</li><li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Communication Skills</li><li>Module 08: Negotiation Techniques</li><li>Module 09: Conflict Management</li><li>Module 10: Time Management</li><li>Module 11: Handling Customer Complaints</li><li>Module 12: Future of CRM</li></ul><p><strong> Course 02: KYC<br /></strong></p><ul><li>Module 01: Introduction to KYC</li><li>Module 02: Customer Due Diligence</li><li>Module 03: AML (Anti-Money Laundering)</li><li>Module 04: KYC, AML and Data Privacy Regulations for Businesses Operations in the United Kingdom</li><li>Module 05: Regulations to be Complied by Industries</li><li>Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance</li></ul><p><strong> Course 03: Customer Service</strong></p><ul><li>Module 01: Who We Are and What We Do</li><li>Module 02: Establishing Your Attitude</li><li>Module 03: Identifying and Addressing Customer Needs</li><li>Module 04: Generating Return Business</li><li>Module 05: In-Person Customer Service</li><li>Module 06: Giving Customer Service over the Phone</li><li>Module 07: Providing Electronic Customer Service</li><li>Module 08: Recovering Difficult Customers</li><li>Module 09: Understanding When to Escalate</li></ul><p><strong>=========&gt;&gt;&gt;&gt;&gt; And 10 More Courses &lt;&lt;&lt;&lt;&lt;=========</strong></p><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your Certificates as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free</strong> (Previously it was £12.99*13 = £169)</li><li><strong>CPD Hard Copy Certificate: </strong>Free (Previously it was £29.99)</li><li><strong>QLS Endorsed Hard Copy Certificate: </strong>Free (Previously it was £99)</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        130 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for:</p><ul><li>Customer service reps</li><li>CRM professionals</li><li>KYC analysts</li><li>Job seekers</li><li>Team leaders</li><li>Career changers</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise to enrol in this CCTV Operation &amp; Security Management bundle.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this bundle, you are to start your career or begin the next phase of your career.</p><ul><li>Customer Relationship Manager - £30,000 to £50,000</li><li>Customer Service Representative - £18,000 to £25,000</li><li>KYC Analyst - £25,000 to £40,000</li><li>Communications Manager - £30,000 to £45,000</li><li>Stress Management Coach - £25,000 to £35,000</li><li>Professional CV Writer - £20,000 to £30,000</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Digital Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon passing the Course, you need to order a <strong>Digital Certificate</strong> for each of the courses inside this bundle as proof of your new skills that are accredited by <strong>CPD QS </strong>for Free.</p></div>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>
        <h4>QLS Endorsed Hard Copy Certificates</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Hard copy certificate - Included<br /><br /></p><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>

                        </div>

Customer Relationship Management (CRM), KYC & Customer Service

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								<div>
				<p>Start learning <span>Diploma in Customer Relationship Management (CRM)</span> that will give you enough knowledge and skills to build your dream career.</p><h3><strong>About this course</strong></h3><p>This <span>Diploma in Customer Relationship Management (CRM)</span> helps to grow your skills faster through the power of relevant content and world-class tutors. In this industry-leading bite-sized course, you will learn up-to-date knowledge in the relevant field within a few hours and get certified immediately.</p><p>The modules of this course are very easy to understand and all of the topics are split into different sections. You will easily grasp and use the knowledge gained from this course in your career and go one step ahead of your competitors.</p><p>The course is designed to improve your employability and provide you with the tools you need to succeed. Enrol today and start learning your essential skills.</p><h3><strong>Why choose this course</strong></h3><ul><li>Earn a digital Certificate upon successful completion.</li><li>Accessible, informative modules taught by expert instructors</li><li>Study in your own time, at your own pace, through your computer tablet or mobile device</li><li>Get 24/7 help or advice from our email and live chat teams</li><li>Get full tutor support on weekdays (Monday to Friday)</li></ul>					</div>
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			<h2>Course Design</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<div id="course-home"><div><p>The <span>Diploma in Customer Relationship Management (CRM)</span> is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</p><p>You are taught through a combination of</p><ul><li>Video lessons</li><li>Online study materials</li></ul></div></div>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2>Who Is This Course For:</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p>This <span>Diploma in Customer Relationship Management (CRM)</span> is ideal for those who want to be skilled in this field or who wish to learn a new skill to build their dream career. If you want to gain extensive knowledge, potential experience, and be an expert in the related field then this is a great course for you to grow your career.</p>					</div>
						</div>
				</div>
				<div>
				<div>
			<h2>Requirements</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<ul><li>This course is for anyone who would like to learn <span>Diploma in Customer Relationship Management (CRM)</span> related skills to aid his/her career path.</li><li>No formal entry prerequisites are required</li></ul>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
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		</section>
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			<h2>Certification</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p>Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99.</p>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
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		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2>Course Content</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<ul><li><span>Module 01: An Overview of Customer Relationship Management</span></li><li><span>Module 02: CRM Basics</span></li><li><span>Module 03: CRM Principles</span></li><li><span>Module 04: CRM in the Future</span></li></ul>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
									</div>
			</div>
					</div><div>
				<h3>Course Content</h3>

<div id="course_curriculum">
<table width="100%">				<tbody><tr>
					<td colspan="4"> Module 01: Introduction To Customer Relationship Management (CRM)</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Customer Relationship Management (CRM)</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: CRM Fundamentals</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Fundamentals</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: CRM Strategies</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Strategies</td>
					<td> </td>
					<td><span><i></i> 00:33:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Data Analysis In CRM</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Data Analysis in CRM</td>
					<td> </td>
					<td><span><i></i> 00:28:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: CRM Databases</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Databases</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Deepening Customer Relationship</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Deepening Customer Relationship</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Handling Customer Complaints</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Handling Customer Complaints</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Future Of CRM</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Future of CRM</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
			<h2>Frequently Asked Questions</h2>
                        <div>
                            <div>
                                <span>
                                    Are there any prerequisites for taking the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I access the course at any time, or is there a set
                                    schedule?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How long will I have access to the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Is there a certificate of completion provided after
                                    completing the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I switch courses or get a refund if I'm not satisfied
                                    with the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How do I track my progress in the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    What if I have technical issues or difficulties with the
                                    course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
                                    </p>
                                </div>
                            </div>
                        </div>

Online Course Creation

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		</div>
				</div>
				</div>
				<div>
				<div>
			<h4>Overview</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<p><span>Do you want to learn how to manage customer relationships effectively and efficiently? If yes, then the Diploma in Customer Relationship Management (CRM)course is for you. </span></p><p><span>The 'Diploma in Customer Relationship Management (CRM)' course will teach you the basics and benefits of customer relationship management (CRM), how to use CRM strategies and tools, and how to handle customer complaints and expectations. You will learn to use CRM to improve customer satisfaction, loyalty, and retention.</span></p><p><span>In today's business world, being good at Customer Relationship Management (CRM) can help a company grow and keep its customers close. Research shows that using CRM well can help keep more customers </span><b>(up to 27% more!),</b><span> make them happier </span><b>(by 18%)</b><span>, and even increase sales </span><b>(by 15%).</b><span> Diploma in Customer Relationship Management (CRM)) course teaches you the significant benefits of CRM and the latest ways to do it right. We've designed it to be exciting and easy to understand, mixing profound ideas with valuable tips without making it too complicated or tedious.</span></p>						</div>
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			<h4>Description</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<p><span>Start your learning adventure with our Diploma in Customer Relationship Management (CRM), tailored to give you a solid grasp of CRM basics and its strategic value in the modern business environment. Diploma in Customer Relationship Management (CRM) course unravels CRM's core, from strategies for nurturing customer bonds, analysing data for insightful decisions, and managing customer databases efficiently. We highlight CRM's theoretical elements to build a foundational understanding of effective customer relationship management.</span></p><p><span>Diploma in Customer Relationship Management (CRM) curriculum takes you through key aspects like enhancing customer connections, addressing complaints, and CRM's critical role in customer loyalty and satisfaction. It's thoughtfully designed to shed light on CRM's evolving nature and future, equipping you to navigate and adapt to shifting customer relationship tactics. Diploma in Customer Relationship Management (CRM) course focuses on theoretical principles to teach you how to turn prospects into loyal customers using strategic relationship methods.</span></p><h5><b>Learning Outcomes:</b></h5><ul><li><span>Master CRM fundamentals: understand its impact on business success.</span></li><li><span>Explore diverse CRM strategies for building strong customer relationships.</span></li><li><span>Utilise data analysis and CRM databases for informed decision-making.</span></li><li><span>Deepen customer relationships through effective communication and engagement.</span></li><li><span>Learn techniques for managing and resolving customer complaints.</span></li><li><span>Discover future trends and technology shaping CRM practices.</span></li></ul><p><span>Discover the potential of a 'Diploma in Customer Relationship Management (CRM)' to transform your business. Enroll now and take the first step towards building stronger customer relationships.</span></p>						</div>
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				<div>
				<div>
			<h4>Why Choose Us?</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>This course is accredited by the CPD Quality Standards.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Lifetime access to the whole collection of the learning materials.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Online test with immediate results.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Enroling in the course has no additional cost.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You can study and complete the course at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study for the course using any internet-connected device, such as a computer, tablet, or mobile device.</span>
									</li>
						</ul>
				</div>
				</div>
				</div>
				</div>
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						</div>
		</div>
				</div>
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				<div>
				<div>
			<h4>Certificate of Achievement</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<p>Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99.</p>						</div>
				</div>
				</div>
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				<div>
				<div>
			<h4>Who Is This Course For?</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<p><span>Once you've completed the Diploma in Customer Relationship Management (CRM) course, you'll have the capability to:</span></p>						</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Individuals aiming to pursue a career in customer service, marketing, or sales.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Business owners are seeking to improve their customer relationship strategies.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Professionals in customer support roles looking to enhance their CRM knowledge.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Marketing and sales executives want to understand CRM's impact on business growth.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Entrepreneurs wanted to leverage a Diploma in Customer Relationship Management (CRM) for business success.</span>
									</li>
						</ul>
				</div>
				</div>
				</div>
				</div>
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					<div>
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		</div>
				</div>
				</div>
				<div>
				<div>
			<h4>Requirements</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<p><span>The Diploma in Customer Relationship Management (CRM) course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Diploma in Customer Relationship Management (CRM), without any fuss.</span></p>						</div>
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			<h4>Career Path</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<p><span>Diploma in Customer Relationship Management (CRM course can help you pursue or advance your career in:</span></p>						</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>CRM Manager</span>
									</li>
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											<span>
													</span>
										<span>Customer Service Manager</span>
									</li>
								<li>
											<span>
													</span>
										<span>Marketing Manager</span>
									</li>
								<li>
											<span>
													</span>
										<span>Sales Manager</span>
									</li>
								<li>
											<span>
													</span>
										<span>Business Development Manager</span>
									</li>
								<li>
											<span>
													</span>
										<span>CRM Analyst</span>
									</li>
								<li>
											<span>
													</span>
										<span>CRM Consultant</span>
									</li>
						</ul>
				</div>
				</div>
				</div>
					</div>
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			<h4>Order Your Certificate</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<div><div><div><div id="1693981461.590199"><div><div><div><div><div><div><div><div><div><div><div>To order CPD Quality Standard Certificate, we kindly invite you to visit the following link:</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>						</div>
				</div>
				<div>
				<div>
					<div>
			
						<span>
						
		</span>
					
		</div>
				</div>
				</div>
				</div>
					</div>
				</div> <div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table>				<tbody><tr>
					<td colspan="4">Module 01: Introduction to Customer Relationship Management (CRM)</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Customer Relationship Management (CRM)</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: CRM Fundamentals</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Fundamentals</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: CRM Strategies</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Strategies</td>
					<td> </td>
					<td><span><i></i> 00:33:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Data Analysis in CRM</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Data Analysis in CRM</td>
					<td> </td>
					<td><span><i></i> 00:28:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: CRM Databases</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Databases</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Deepening Customer Relationship</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Deepening Customer Relationship</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Handling Customer Complaints</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Handling Customer Complaints</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
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					<td colspan="4">Module 08: Future of CRM</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Future of CRM</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Diploma in Customer Relationship Management (CRM)</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Order Your Certificate</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificate</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

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