Travel Agent Training - CPD Certified

Description

People are continuously looking for ways to escape their stressful lives momentarily. As a result, the leisure and tourist industries are never short of customers. It is the fastest-growing sector in the United Kingdom. It is expected to expand by 3.8% annually through 2025, accounting for 10% of all occupations. As a result, if you're a travel fanatic, now is the time to get started. You will require a specific set of skills. We have prepared a course on Travel Agent to make your learning experience easier. It will familiarise you with the responsibilities and obligations of a Travel Agent.

This course will introduce you to the level 3 equivalent travel agency education. You will learn about leisure management, hospitality, business branding, and many more. The concepts of customer relationship management, sales and marketing strategies, budget analysis, and financial report building will also be discussed in this course. Additionally, you will explore UK commercial law and consumer protection training. In the last module, you will improve your communication and organisational skills.

What other courses are included with this Travel Agent Training - CPD Certified?

• Course 01: Travel Agency Level 3
• Course 02: Hospitality and Accommodation Management
• Course 03: Travel Blogger
  
• Course 04: Customer Relationship Management
• Course 05: Business Branding
• Course 06: GCSE English
• Course 07: Working Effectively Across Cultures
• Course 08: Assertiveness and Self-Confidence Development
• Course 09: Mastering Digital Photography Diploma
• Course 10: Effective Communication Skills Diploma
• Course 11: Time Management Training

Learning Outcomes:

• Learn about Travel Agency.
• Learn about hospitality and hotel management.
• Improve your command of the English language.
• Investigate the fundamental ideas of customer service and corporate branding.
• Determine how to improve your sales and marketing strategies.
• Understand outdoor photography.
• Learn how to communicate effectively.

So, enrol now to advance your career!

Benefits you'll get choosing Apex Learning for this Travel Agent Training - CPD Certified:

• One payment but lifetime access to 11 CPD courses
• Certificate and student ID for the title course included in a one-time fee
• Full tutor support available from Monday to Friday
• Free up your time - don't waste time and money travelling for classes
• Accessible, informative modules taught by expert instructors
• Get 24/7 help or advice from our email and live chat teams
• Learn at your ease - anytime, from anywhere
• Study the course from your computer, tablet or mobile device
• CPD accredited course - improve the chance of gaining professional skills
• Gain valuable and in-demand skills without leaving your home.

Course Curriculum:

Course 01: Travel Agency Level 3

• Introduction to Travel and Tourism
• Tourism Products and Services
• Tour Operating and Travel Retailing
• Marketing in Travel and Tourism
• Developing Communication Skills
• Customer Service and Satisfaction
• Customer Relationship Management(CRM)
• Human Resource Management in the Travel Industry
• Crisis and Visitor Attraction Management
• Transport Management Procedure
• Sustainable Tourism
• Public Awareness Campaigns

Course 02: Hospitality and Accommodation Management

• Introduction to Hospitality Management
• An Overview of Hotel Industry
• The Process of Selection and Recruitment in Hospitality Industry
• The Process of Development and Training in Hospitality Industry
• Management of Front Office Operations
• Management of Housekeeping, Engineering and Security Operations
• Management of Food and Beverage Operations
• Management of Service Quality in the Hospitality Industry
• Marketing in Travel and Tourism Business
• Accounting in Hospitality Industry
• Customer Satisfaction
• E-Hospitality and Technology

Course 03: Travel Blogger

• Module 01: Blogging: An Introduction
• Module 02: Ethical and Legal Aspects of Blogging
• Module 03: Introduction to Travel Blogger
• Module 04: Writing a Good Travel Story
• Module 05: Setting Up Your Travel Blog
• Module 06: Travel Blogging and Photography
• Module 07: Branding and SEO
• Module 08: Building Your Email List
• Module 09: Social Media Marketing for Travel Bloggers
• Module 10: Generating an Income and Advertising Blog
• Module 11: Affiliate Partnering, Sponsored Posts and Paid Press Trips
• Module 12: How do you pitch for travel blogging work?
• Module 13: Increasing Your Income Further

Course 04: Customer Relationship Management

• Module 01: Introduction to Customer Relationship Management (CRM)
• Module 02: CRM Fundamentals
• Module 03: CRM Strategies CRM Strategies
• Module 04: Data Analysis in CRM
• Module 05: CRM Databases
• Module 06: Deepening Customer Relationship
• Module 07: Handling Customer Complaints
• Module 08: Future of CRM

Course 05: Business Branding

• Business Course Promo Video
• Chapters 1 -10

Course 06: GCSE English

• Module 01: Introduction to GCSE English
• Module 02: Edexcel English Section A Part 01
• Module 03: Edexcel English Section A Part 02
• Module 04: Edexcel English Section B

Course 07: Working Effectively Across Cultures

• Section 1: Introduction
• Section 2: Cultural identity
• Section 3: OBSERVE
• Section 4: Learn
• Section 5: APPLY
• Section 6: More practical TIPS
• Section 7: Wrap up

Course 08: Assertiveness and Self-Confidence Development

• Self Confidence Introduction
• Ways to Find Yourself
• Positive Mindset vs Negative Mindset
• Do it, Feel it and Achieve it
• Believe it and Achieve it
• ESTEEM SELF ANALYSIS
• STILL STRUGGLING TO FIND AND TO BE CONFIDENT

Course 09: Mastering Digital Photography Diploma

• Intro
• How Does a Camera Work
• Aperture
• Shutter Speed
• ISO
• Exposure Triangle
• Lights & Filters
• White Balance
• File Types
• Photo Resolution & Quality
• Composition
• Conclusion

Course 10: Effective Communication Skills Diploma

• Business Communication
• Verbal and Non-verbal Communication
• Written Communication

Course 11: Time Management Training

• Module 1: Importance and Benefits of Time Management
• Module 2: Assess Your Current Work Practice
• Module 3: Identifying the Priorities
• Module 4: Say 'No' to Procrastination
• Module 5: Set Your Goals
• Module 6: Plan the Work
• Module 7: Work on The Plan
• Module 8: Effective Time Management Techniques
• Module 9: Combat The Time Wasters
• Module 10: Time Management for Creative Work
• Module 11: The Art of Anticipating
• Module 12: Avoid Time Leaks

CPD

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