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			<h3>What Will I Learn?</h3>
<ul>
<li>Handle themselves and be seen by peers and their bosses as managers, rather than as capable doers.</li>
<li>Manage the people in their group or team, setting effective goals, delegating, and giving feedback.</li>
<li>Communicate at a managerial level to negotiate, motivate, and resolve conflict.</li>
<li>Deploy five of the most essential tools for any manager to have in your toolkit.</li>
<li>Present, solve problems, manage their time, and deal with colleagues in a confident, assertive way.</li>
<li>Deal with poor performance, and develop staff.</li>
<li>Develop their team and harness the power of a team, dealing with setbacks in team dynamics and running good team meetings.</li>
</ul>
<h3>Requirements</h3>
<ul>
<li>You won't need any materials or specific knowledge to do this course.</li>
<li>However, experience of organisational life will help you to put these modules into context.</li>
</ul>
<h3>Description</h3>
Are you a new manager, and looking to improve your management skills? Then you have come to the right place. This New Manager's Five-week Success System: 25 Days &gt; Management course is designed for new managers who have not had any training in management. This highly engaging management course is intended to take you through the topics you need to know for enhancing your management abilities. 
It is a quick course helps you build a comprehensive and accurate structure. It also aims to give you clarity where there might not be any right now through a step-by-step process. This course covers area such as Personal Effectiveness, Managing Individuals, Communication Skills, Team Management and Manager's Toolkit efficiently.
Dr Mike Clayton - my Management Story
Hi, I'm Mike Clayton. I've been training new managers for nearly 20 years. And I was once that new manager myself, so I know the challenge of going from a doing role to a managing role. It doesn't matter how good you are at doing: management is something new.So, I have included in this course all the things I most wish I'd known when i started managing teams of colleagues. And I have created it around nuggets of advice that you can put straight into action: 100 of them.Using thee tools, ideas, and methods, I was promoted from Manager to Senior Manager at Deloitte Consulting in one year - the minimum possible.
Here's what you'll get...
At the end of this course, you will be able to manage your team well... and to do so with confidence. You will be ready to take your place as an effective manager in your organization.
In this course, you'll get 25 modules, covering all the basics of management. They are split into five sections with five themes:
<ul>
<li>personal effectiveness</li>
<li>communication skills</li>
<li>managing individuals</li>
<li>managing teams</li>
<li>manager's toolkit</li>
<li>Take a look at the 25 lectures in the curriculum to see what you'll be covering, in more detail.</li>
</ul>
So, that's one group of five videos a week: one a day. Each video gives you four essential tips that you can apply straight away to get guaranteed results. They build up into an indispensable list of 100 'do this' essentials that will transform your ability to get results.
Do you want to succeed quickly? 
...or fail slowly?
Take this course if you aim to succeed in management, and you want to make a rapid start.
... Especially if you are in a management role for the first time and feel out of your depth, without the support and guidance you need.
Let Mike Clayton, with 20 years of being a manager and training managers, be your guide.
Do You Have to do One-a-day for Five Weeks?
No.
That structure makes it easy for people with only a few minutes to spare, each day.
If you prefer to work through them, faster, or to dip in and out, or to watch what you need, when you need it... That's all fine by me.
And however you watch these videos, don't forget: I will be here to answer any questions you have.
Your Unconditional, No-questions, 30-Day Guarantee
The best way to assess how valid this material is in you culture is to try it out. I am so confident that this course will change your life that I offer you an unconditional, no questions asked, full 30 day money-back-in-full guarantee. If you don't think this will give you the tools to do more with your time, then just ask for your money back.
And What if you have questions?
I will be on hand to answer your questions if you get stuck, puzzled, or just want to know more. As a professional trainer, this is what I do, and I promise to respond within 24 hours of your question arriving with me from Udemy.
Enroll Now
Enroll for this course now, so you can start to regain control of your life straight away.
<h3>Who is the target audience?</h3>
<ul>
<li>This course is designed for new managers</li>
<li>... or soon to be, new managers.</li>
<li>This course is perfect if you are strong technically or functionally, but have had little or no training in the craft of management.</li>
<li>Take this course if you aim to succeed in management, and you want to make a rapid start.</li>
<li>And particularly take this course if you are in a management role for the first time and feel a little out of your depth, without the support and guidance you need.</li>
</ul>
<h3>Assessment &amp; Certification:</h3>
At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the test, you will be able to buy an internationally recognised Accredited Certificate of Achievement from iStudy. You can however also buy a Course Completion Certificate following the course completion without sitting for the test.<table>				<tbody><tr>
					<td colspan="4">Week 1: Personal Effectiveness - How to be an Awesome Professional</td>
				</tr>
								<tr>
					<td></td>
					<td>Monday: Self-confidence</td>
					<td>FREE </td>
					<td> 00:06:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Tuesday: Personal Time Management</td>
					<td>FREE </td>
					<td> 00:10:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Wednesday: Assert Yourself</td>
					<td> </td>
					<td> 00:09:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Thursday: Problem Solving</td>
					<td> </td>
					<td> 00:06:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Friday: Presenting</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td colspan="4">Week 2: Managing Individuals - How to Get the Best from your People</td>
				</tr>
								<tr>
					<td></td>
					<td>Monday: Goal Setting</td>
					<td> </td>
					<td> 00:02:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Tuesday: Delegation</td>
					<td>FREE </td>
					<td> 00:06:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Wednesday: Feedback</td>
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Thursday: Poor Performance</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Friday: Coaching</td>
					<td> </td>
					<td> 00:06:00</td>
				</tr>
								<tr>
					<td colspan="4">Week 3: Communication Skills - How to Make your Management Voice Heard</td>
				</tr>
								<tr>
					<td></td>
					<td>Monday: Listening</td>
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Tuesday: Motivating</td>
					<td>FREE </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Wednesday: Meetings</td>
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Thursday: Negotiating</td>
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Friday: Conflict</td>
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td colspan="4">Week 4: Team Management - How to Create and Keep a High Performance Team</td>
				</tr>
								<tr>
					<td></td>
					<td>Monday: The Power of Teams</td>
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Tuesday: Team Development</td>
					<td> </td>
					<td> 00:08:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Wednesday: Team Maintenance</td>
					<td> </td>
					<td> 00:06:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Thursday: The Four Essentials of Team Management</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Friday: Team Meetings</td>
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td colspan="4">Week 5: Manager's Toolkit - How to Adapt to Whatever the Job Throws at You</td>
				</tr>
								<tr>
					<td></td>
					<td>Monday: Emotional Intelligence</td>
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Tuesday: Transactional Analysis</td>
					<td> </td>
					<td> 00:09:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Wednesday: The SCOPE Process</td>
					<td>FREE </td>
					<td> 00:02:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Thursday: Selecting Management Styles</td>
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Friday: The Powerhouse Loop</td>
					<td> </td>
					<td> 00:02:00</td>
				</tr>
				</tbody></table>

iStudy UK

Online Course Marketing

New Manager

Team Management

Lean Management

Manager Training

Management Skills

New Manager's Five-week Success System: 25 Days > Management

General Admission

Leadership and Management level 7This Level 7 Leadership &amp; Management course will help you advance your career by providing you with the most up-to-date leadership and management information. The course requires no prior knowledge or experience, as candidates are introduced to the characteristics and qualities of an effective leader.The term 'leader' refers to someone who is followed by others, while 'manager' refers to someone who has people working for them. To guide his or her team to achieve organizational goals, a successful business owner must be both an influential leader and an active manager. Whether you are a novice or a seasoned pro, this Training Tale course will help you develop the leader within you.Learn how to build and optimize a high-performing team, cultivate an engaging organizational culture, and provide constructive feedback to coworkers by enrolling in this course. This Level 7 Leadership &amp; Management course will help you get closer to your goals if you are new to leadership or looking to advance in your current position!By the end of the Leadership &amp; Management course, you will have a solid understanding of what makes a great leader and how to put the strategies you have learned into practice to advance your career. Enrol in this Course to learn how to improve your leadership and management skills.Learning OutcomesAfter completing this Leadership and Management Course you will be able to:<ul><li>Become a successful leader.</li><li>Distinguish between management and leadership and their impact.</li><li>Encourage and reward workers who increase their production.</li><li>Improve your professional communication skills.</li><li>Examine various approaches, causes, and tactics that can help you advance your leadership skills and capabilities.</li><li>Define the terms 'delegation' and 'leading by example.'</li><li>Improve your team-building abilities.</li><li>Give and receive positive reviews.</li><li>Improve interviewing skills for effective employee recruitment.</li></ul>Why Choose Leadership and Management level 7 Course from Us<ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the course.</li></ul>***Leadership and Management level 7***<ul><li>Course 01: Leadership and Management level 7</li><li>Course 02: Anger Management</li><li>Course 03: Level 3 Business Administration</li></ul>***Other Benefits of this Course<ul><li>Free 3 PDF Certificate</li><li>Access to Content - Lifetime</li><li>Exam Fee - Totally Free</li><li>Free Retake Exam</li></ul>[ Note: Free PDF certificate as soon as completing the course ] ***Leadership and Management level 7******Course Curriculum***Module 1: Understanding Management and Leadership<ul><li>Introduction</li><li>Defining Leadership</li><li>Leadership Styles</li><li>Role of a Leader</li><li>Managers Vs. Leaders</li><li>Ethics</li><li>Summary</li></ul>Module 2: Leadership over Yourself<ul><li>Understand what Self-leadership is</li><li>Time Management</li><li>Set Goals</li><li>Decision Making and Problem Solving</li><li>Summary</li></ul>Module 3: Creativity and Innovation<ul><li>Introduction</li><li>Creativity</li><li>Innovation</li><li>Organisation and Innovation</li><li>Summary</li></ul>Module 4: Leadership and Teambuilding<ul><li>What a Leader Must Do?</li><li>Functions of Leadership</li><li>Leadership Exists at Different Levels</li><li>Leadership Skills</li><li>Team Building</li><li>Summary</li></ul>Module 5: Motivation and People Management<ul><li>Introduction</li><li>Theories on Motivation</li><li>Managers/Leaders and Motivation</li><li>Getting Best from the People</li><li>Summary</li></ul>Module 6: Communication and Leadership<ul><li>Introduction</li><li>Listening Skills</li><li>Reading Skills</li><li>Writing Skills</li><li>Speaking Skills</li><li>Summary</li></ul>Module 7: Presentation, One-to-one Interview and Meeting Management<ul><li>Profile the Occasion, Audience and Location</li><li>Plan and Write the Presentation</li><li>One-to-One Interview</li><li>Meeting Management</li><li>Within Your Organisation</li><li>Summary</li></ul>Module 8: Talent Management<ul><li>Define Talent and Talent Management</li><li>Understand the Benefits of Talent Management</li><li>Talent Management Types</li><li>Talent Gap</li><li>Talent Management Methodology</li><li>Summary</li></ul>Module 9: Strategic Leadership<ul><li>The Function of a Strategic Leader</li><li>Strategic Management Process</li><li>Mission and Strategic Leadership</li><li>Vision and Strategic Leadership</li><li>The Importance of Practical Wisdom</li><li>Summary</li></ul>Module 10: Stress Management<ul><li>Introduction</li><li>Defining Stress</li><li>Practice the 4 A's of Stress Management</li><li>Maintain Balance with a Healthy Lifestyle</li><li>Manage Your Time Better</li><li>Make Time for Fun and Relaxation</li><li>Summary</li></ul>----------------------------**GIFT courses:----------------------------***Anger Management<ul><li>Module 01: Introduction to Anger</li><li>Module 02: The Process in Anger</li><li>Module 03: Effect of Anger on Our Thinking</li><li>Module 04: How to Manage Anger</li></ul>----------------------------***Level 3 Business Administration<ul><li>Module 01: Introduction to Business Administration</li><li>Module 02: Principle of Business</li><li>Module 03: Principles of Business Communication</li><li>Module 04: Principles of Administration</li><li>Module 05: Understand How to Improve Business Performance</li><li>Module 06: Understand Equality, Diversity and Inclusion in the Workplace</li><li>Module 07: Principles of Leadership and Management</li></ul>Assessment MethodAfter you have finished the Leadership and Management level 7 Course, you will need to take an electronic multiple-choice exam or Assignment to see if you have grasped everything. To pass the exam and be eligible for the pending certificates, you must achieve at least 60%. As soon as you pass the examination, you will be qualified to request your certification.CertificationAfter completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. <h2>
 
 <div>Who is this course for?</div>
 </h2>

 <div id="who_is_this_course_for">
 Leadership and Management level 7This Leadership and Management Course is for anyone serious about their professional development. This Course is designed primarily for group leaders, managers at all levels, and business professionals. Students and recent graduates who want to improve their resumes and gain experience are also welcome to enrol in this Leadership and Management Course.
 </div> <h2>
 
 <div>Requirements</div>
 </h2>

 <div id="requirements">
 Leadership and Management level 7There are no specific requirements for this Leadership and Management Course because it does not require any advanced knowledge or skills.Students who intend to enrol in this Course must meet the following requirements:<ul><li>Good command of the English language</li><li>Must be vivacious and self-driven</li><li>Basic computer knowledge</li><li>A minimum of 16 years of age is required</li></ul>
 </div> <h2>
 
 <div>Certificates</div>
 </h2>

 <div id="optional_extras">
 <h4>Certificate of completion</h4>
 
 Digital certificate -
 Included
 

 </div>

Training Tale

Leadership

Business Leadership

Leadership Skills

Leadership Development

Institute of Leadership & Management (ILM)

Leadership and Management level 7

The Retail Customer Service course is a skills-focused course, designed to provide those working in the retail sector with the knowledge and expertise to deal with customers effectively. It offers complete training and guidance on how to manage different types of customers, deal with challenging situations, use market trends to your advantage, and much more.You will also learn how to provide excellent customer service in-person, over the phone and online, using advanced techniques and strategies. This Theoretical training course will also help you to build your confidence and body language skills for managing any customer service responsibility, whether that be advising customers about their purchases or turning upset or angry customers around.By the end of the course, you will have an excellent understanding of basic customers needs and customer behaviour, including how to use it to your advantage to secure a sale. You'll also have a whole set of core skills needed to fast track your career, from influencing to problem-solving.Learning OutcomesBy the end of the course, learners will be able to:<ul><li>Fully understand the sales process and deal effectively with customers at checkout</li><li>Demonstrate in-depth knowledge of consumer behaviour and customer needs</li><li>Understand the Point-of-Sale (PoS) concept and the different types of POS</li><li>Use body language to their advantage and to deal with difficult customers</li><li>Take advantage of trends to target customers effectively and in the best possible way</li><li>Demonstrate excellent active listening, body language and communication skills</li><li>Identify and address customers' needs, and go the extra mile to satisfy them</li><li>Turn difficult customers around and handle complaints and bad manners effectively</li><li>Deal with at-your-desk requests and use proper telephone etiquette</li><li>Provide electronic customer service and understand internet etiquette rules</li></ul>Key Features<ul><li>Instant e-certificate and hard copy dispatch by next working day</li><li>Fully online, interactive course with audio voiceover</li><li>Developed by qualified safeguarding professionals</li><li>Self-paced laptop/tablet/smartphone-friendly learning</li><li>24/7 Learning support and assistance</li></ul>*** Additional Gifts ***<ul><li>Free Life Coaching Course</li></ul>Course CurriculumModule 1: Who We Are and What We DoIn module one, we will deepen our understanding of what constitutes excellent customer service, with an overview of the role and responsibilities of a customer service provider.Module 2: The Sales Process and Dealing with Customers at the CheckoutIn module two, we will gain an in-depth understanding of the point-of-sale concept and the basic requirements for handling the checkout process. It also goes into detail about the personal characteristics required for dealing with this process.Module 3: Importance of Consumer BehaviourIn module three, we will gain an insight into consumer behaviour and how to use it to your advantage as a retail worker. It also covers issues related to consumer behaviour such as out of stock products and labelling.Module 4: Taking Trends and Targeting Customers EffectivelyIn module four, we will explore consumer trends and strategies for taking advantage of market trends to increase sales. It includes important guidance on how to target customers effectively.Module 5: The Importance of Communicating with CustomersIn module five, we will learn about customer communication, exploring advanced techniques and strategies for dealing with unhappy customers, from tone of voice to active listening skills.Module 6: Identifying and Addressing Customer NeedsIn module six, we will learn how to identify and address customers' basic needs, with expert tips and advice on how to go the extra mile to ensure a satisfactory shopping experience.Module 7: Generating Return BusinessIn module seven, we will gain a wide range of communication skills and be trained on how to address complaints, with advanced strategies for turning upset customers around.Module 8: In-Person Customer ServiceIn module eight, we will develop our understanding of the rules regarding face-to-face customer service. It provides training on how to deal with at-your-desk requests and use body language to your advantage.Module 9: Giving Customer Service over the PhoneIn module nine, we will explore the rules for telephone etiquette, taking a look at its key advantages and disadvantages. It also includes tips and tricks for handling different customer service scenarios over the phone.Module 10: Providing Electronic Customer ServiceIn module ten, we will learn the principles of internet etiquette, with tips on how to eliminate electronic ping-pong. We'll also learn about the benefits and setbacks of electronic customer service.Module 11: Recovering Difficult CustomersIn module eleven, we will discover how to de-escalate the situation when dealing with angry customers, and establish some common ground with them. It also includes personal development strategies for dealing with stress and emotions at work.Module 12: Understanding When to EscalateIn this final module, we will learn how to deal with a range of difficult scenarios within a retail environment, including how to deal with vulgarity, insults and physical threats in a professional manner.AccreditationAll of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.CertificationOnce you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.AssessmentAt the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.<h2>
 
 <div>CPD</div>
 </h2>

 <div id="cpd">
 <div>
 <div>
 <div>
 5 CPD hours / points
 </div>
 <div>
 Accredited by CPD Quality Standards
 </div>
 </div>
 </div>
 </div><h2>
 
 <div>Who is this course for?</div>
 </h2>

 <div id="who_is_this_course_for">
 This Retail Customer Service training course is ideal for those who work in retail or aspire to kickstart a career in this sector. It includes Theoretical training for:<ul><li>Retail Assistants</li><li>Sales Advisors</li><li>Sales Associates</li><li>Store Managers</li></ul>
 </div><h2>
 
 <div>Requirements</div>
 </h2>

 <div id="requirements">
 Learners do not require any prior qualifications to enrol on this course.
 </div><h2>
 
 <div>Career path</div>
 </h2>

 <div id="career_path">
 <ul><li>Retail Store Manager - £22-40k/year</li><li>Retail Buyer - £25-50k/year</li><li>Retail Merchandiser - £20-40k/year</li><li>Customer Experience Manager - £30-60k/year</li><li>Customer Service Representative - £18-25k/year</li><li>Sales Associate - £16-25k/year</li></ul>
 </div><h2>
 
 <div>Certificates</div>
 </h2>

 <div id="optional_extras">
 <h4>Certificate of completion</h4>
 
 Digital certificate -
 Included
 
 <h4>Certificate of completion</h4>
 
 Hard copy certificate -
 Included
 
 <div> You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each. </div>

 </div>

Training Express

Retail Customer Service - Level 3 Course

Turn your passion for weddings and events into a rewarding career with the Wedding Planner Course Level 5.&nbsp;This comprehensive online course equips you with the skills to plan, organise, and coordinate weddings of various sizes, cultures, and budgets. Gain valuable insights into the wedding and events industry, and develop the qualities needed for success in this field.By the end of the course, you&#39;ll have the confidence and knowledge to plan weddings of any scale.Whether you aim to work for an established company or start your freelance business, this course is your first step towards a fulfilling and lucrative career in wedding planning.<h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;">Learning Outcome</h2><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learn the skills to successfully organise weddings.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Gain the ability to coordinate weddings of various sizes and budgets.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Master essential planning skills, including communication and negotiation.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learn how to provide guidance and troubleshoot issues during planning.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Gain the knowledge to ensure the punctuality of the wedding party.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Master effective marketing strategies for a wedding planning business.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Know how to acquire the skills to start and manage a wedding planning business.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learn effective problem-solving abilities for unexpected situations.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Gain knowledge on dealing with suppliers and choosing a florist.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understand the key elements of dressing the wedding party and managing the reception.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Develop attention to detail for creating stress-free planning experiences.</li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;">Course Curriculum</h2><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 01: Wedding Planner</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 02: Planning for The Big Day</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 03: Dressing the Wedding Party Part -1</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 04: Dressing the Wedding Party Part &ndash; 2</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 05: The Reception, Party, and Gifts</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 06: Final Budget</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 07: Marketing Your Wedding Planner Business</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 08: Starting Your Wedding Planner Business</li></ul><h3 dir="ltr" fr-original-style="" style="box-sizing: border-box;">CPD Certification</h3>At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for &pound;9 and the hard copy for &pound;15. Also, you can order both PDF and hardcopy certificates for &pound;22.<h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;">Who is this course for?</h2><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Individuals aspiring to become professional wedding planners.</li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Those seeking knowledge in wedding planning.</li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Individuals planning their own weddings.</li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Professionals in event management.</li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Anyone interested in starting a career as a wedding planner.</li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Individuals wanting to specialise in wedding events management.</li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;">Requirements</h2><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">This course is available to all learners, of all academic backgrounds.</li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learners should be aged 16 or over to undertake the qualification.</li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Good understanding of English language, numeracy and ICT are required to attend this course.</li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;">Career path</h2><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Wedding Planner</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Activities &amp; Events Planner</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Special Events Planner</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Groups &amp; Events Executive Planner</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Wedding &amp; Administrative Coordinator</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Wedding &amp; Events Coordinator</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Event &amp; Party Planner</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Venue Coordinator</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Wedding Consultant</li></ul>

Course Gate

Career Development

Party Planner

Event Planner

Wedding Planning

Learn the art of wedding planning with the Level 5 Wedding Planner Course. Acquire the essential skills to coordinate weddings, manage budgets, and troubleshoot challenges. This course covers everything from dressing the wedding party to starting your own wedding planning business.

Wedding Planner Diploma 

Diploma in Psychology and Counselling Level 1Explore the fundamentals of Psychology and Counselling, delving into Counselling Basics and mastering Coping Mechanisms and Strategies. Dive deep into the Psychoanalytical Approach, hone your Communication skills in Psychology and Counselling, and gain valuable insights into self-awareness while addressing Common Problems in this dynamic field. Learning Outcomes:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Define key concepts in Psychology and Counselling.</li><li fr-original-style="" style="box-sizing: border-box;">Apply coping mechanisms and strategies in real-life situations.</li><li fr-original-style="" style="box-sizing: border-box;">Analyze the Psychoanalytical Approach in Psychology and Counselling.</li><li fr-original-style="" style="box-sizing: border-box;">Demonstrate effective communication skills in the context of Psychology and Counselling.</li><li fr-original-style="" style="box-sizing: border-box;">Evaluate the importance of self-awareness in Psychology and Counselling.</li><li fr-original-style="" style="box-sizing: border-box;">Identify common problems encountered in Psychology and Counselling.</li><li fr-original-style="" style="box-sizing: border-box;">Utilize problem-solving techniques in Psychology and Counselling scenarios.</li><li fr-original-style="" style="box-sizing: border-box;">Discuss ethical considerations in Psychology and Counselling practice.</li><li fr-original-style="" style="box-sizing: border-box;">Create effective treatment plans in Psychology and Counselling.</li><li fr-original-style="" style="box-sizing: border-box;">Analyze current trends and developments in the field of Psychology and Counselling.</li></ul>More Benefits:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">LIFETIME access</li><li fr-original-style="" style="box-sizing: border-box;">Device Compatibility</li><li fr-original-style="" style="box-sizing: border-box;">Free Workplace Management Toolkit</li></ul>Diploma in Psychology and Counselling Level 1 Course Syllabus<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Counselling Basics: Acquire foundational knowledge of counselling principles and techniques, including active listening, empathy, and establishing a therapeutic relationship.</li><li fr-original-style="" style="box-sizing: border-box;">Coping Mechanisms and Strategies: Explore various coping mechanisms and strategies used in psychology and counseling to help individuals deal with stress, trauma, and emotional challenges.</li><li fr-original-style="" style="box-sizing: border-box;">Psychoanalytical Approach: Gain insights into the psychoanalytical approach to psychology and counselling, including the study of unconscious processes and the role of the therapist.</li><li fr-original-style="" style="box-sizing: border-box;">Communication in Psychology and Counselling: Develop effective communication skills crucial for psychologists and counselors when interacting with clients and facilitating positive change.</li><li fr-original-style="" style="box-sizing: border-box;">Understanding Self-Awareness: Reflect on the importance of self-awareness for professionals in psychology and counselling, emphasising personal growth and self-reflection.</li><li fr-original-style="" style="box-sizing: border-box;">Common Problems in Psychology and Counselling: Identify and address common psychological issues and challenges encountered in counselling practice, equipping you to provide effective support and guidance.</li></ul><div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">

 </div>

Empower UK Employment Training

Psychotherapy

Marketing Psychology

Centre for Counselling & Psychotherapy Training (CCPT)

Positive Psychology

Diploma in Psychology and Counselling Level 1

Imagine immersing yourself in the thrilling world of game development, where your creative ideas come to life on the screen. Our Flappy Bird Clone: SFML C++ Game Course offers you a golden ticket to the vibrant heart of the entertainment industry, equipping you with the tools to shape your interactive stories. By mastering SFML and C++, you'll unlock the door to a realm of endless possibilities, where you can recreate the beloved Flappy Bird game or even craft your very own gaming masterpiece.
Picture yourself skillfully navigating through each stage of game development, from the initial project setup to the intricate intricacies of game engines and flow control. This is not just about gaining technical skills; it's about cultivating a keen problem-solving mindset that will guide you through any challenges you encounter in your development journey. With each lesson, you'll feel a growing sense of accomplishment and confidence, propelling you closer to your ultimate gaming dream.
Now, envision the pride and joy you'll experience as you watch your game come to life, a testament to your hard work and dedication. This Flappy Bird Clone: SFML C++ Game Course isn't just a learning experience; it's a personal journey that taps into your passion and potential, ultimately leading you to your desired destination, be it personal satisfaction, professional growth, or even launching your own game. Take the leap and enrol now, and let's turn those dreams into a tangible, interactive reality that others can experience and enjoy.
<h3>Learning Outcomes</h3>
<ul>
<li>Master the basics of game development in SFML C++.</li>
<li>Develop skills in setting up a game project efficiently.</li>
<li>Gain proficiency in implementing game engines and mechanics.</li>
<li>Learn to create various states for game flow control.</li>
<li>Understand and apply game logic for better player experience.</li>
<li>Learn to implement game-over scenarios and player retries.</li>
<li>Enhance skills in adding extra features to games.</li>
<li>Gain knowledge on efficiently managing game resources.</li>
</ul>
<h3>Who is this course for?</h3>
<ul>
<li>Aspiring game developers looking to enhance their skills.</li>
<li>Individuals with an interest in game design and development.</li>
<li>Professionals seeking to expand their knowledge in C++ and SFML.</li>
<li>Students studying computer science or related fields.</li>
<li>Anyone with a passion for games and a curiosity to understand their mechanics.</li>
</ul>
<h3>Career Path</h3>
<ul>
<li>Game Developer: £25,000 - £50,000</li>
<li>Software Engineer: £30,000 - £70,000</li>
<li>C++ Developer: £30,000 - £60,000</li>
<li>Game Designer: £25,000 - £40,000</li>
<li>Application Developer: £25,000 - £50,000</li>
</ul>
<h3>Certification</h3>
Once you have completed the course materials for the Flappy Bird Clone: SFML C++ Game Course, you will have the opportunity to take a written assignment test. This can be done either during or at the end of the course. Successful completion of the test will allow you to claim your PDF certificate for a nominal fee of £5.99. If you prefer, original hard copy certificates can be ordered for an additional cost of £9.60.
<h3>Prerequisites</h3>
There are no specific qualifications or experience required to enrol in the Flappy Bird Clone: SFML C++ Game Course. Crafted by industry professionals, the course is compatible with PCs, Macs, tablets, and smartphones. As long as you have a stable internet connection, you will have the flexibility to access the course material from anywhere at any time.<div>
				<h3>
	Course Curriculum
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Section 01: Introduction</td>
				</tr>
								<tr>
					<td></td>
					<td>Introduction</td>
					<td> </td>
					<td> 00:02:00</td>
				</tr>
								<tr>
					<td colspan="4">Section 02: Project Creation &amp; Setup</td>
				</tr>
								<tr>
					<td></td>
					<td>Setup Project - Windows (Visual Studio)</td>
					<td> </td>
					<td> 00:14:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Setup Project - Mac OS X (Xcode)</td>
					<td> </td>
					<td> 00:11:00</td>
				</tr>
								<tr>
					<td colspan="4">Section 03: Game Engine Setup</td>
				</tr>
								<tr>
					<td></td>
					<td>State Machine</td>
					<td> </td>
					<td> 00:18:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Asset Manager</td>
					<td> </td>
					<td> 00:08:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Input Manager</td>
					<td> </td>
					<td> 00:08:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Game Loop</td>
					<td> </td>
					<td> 00:14:00</td>
				</tr>
								<tr>
					<td colspan="4">Section 04: State Creation</td>
				</tr>
								<tr>
					<td></td>
					<td>Splash State</td>
					<td> </td>
					<td> 00:17:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Main Menu State</td>
					<td> </td>
					<td> 00:16:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Game State</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Game Over State</td>
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td colspan="4">Section 05: Game Logic</td>
				</tr>
								<tr>
					<td></td>
					<td>Pipe Class Setup</td>
					<td> </td>
					<td> 00:08:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Spawn Moving Pipes</td>
					<td> </td>
					<td> 00:11:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Automatically Spawning Pipes and Deleting Them</td>
					<td> </td>
					<td> 00:08:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Create Moving Ground</td>
					<td> </td>
					<td> 00:14:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Randomise Pipe Y Position</td>
					<td> </td>
					<td> 00:06:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Bird Class Setup</td>
					<td> </td>
					<td> 00:10:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Animating the Bird</td>
					<td> </td>
					<td> 00:08:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Fly Bird Fly</td>
					<td> </td>
					<td> 00:11:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Rotate Bird</td>
					<td> </td>
					<td> 00:06:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Collision with the Ground &amp; Game State System</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Collision with the Pipes</td>
					<td> </td>
					<td> 00:09:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Flash Screen White upon Death</td>
					<td> </td>
					<td> 00:12:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Scoring System</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Displaying the Score</td>
					<td> </td>
					<td> 00:18:00</td>
				</tr>
								<tr>
					<td colspan="4">Section 06: Game Over</td>
				</tr>
								<tr>
					<td></td>
					<td>Setup</td>
					<td> </td>
					<td> 00:16:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Display Score</td>
					<td> </td>
					<td> 00:08:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Saving Score</td>
					<td> </td>
					<td> 00:06:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Medals</td>
					<td> </td>
					<td> 00:08:00</td>
				</tr>
								<tr>
					<td colspan="4">Section 07: Extras</td>
				</tr>
								<tr>
					<td></td>
					<td>Sound Effects</td>
					<td> </td>
					<td> 00:08:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Hide Console on Windows</td>
					<td> </td>
					<td> 00:01:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Distributing Your Game on Windows</td>
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Where to Go Next?</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td colspan="4">Section 08: Resource</td>
				</tr>
								<tr>
					<td></td>
					<td>Resource - Flappy Bird Clone: SFML C++ Game Course</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td></td>
					<td>Assignment - Flappy Bird Clone: SFML C++ Game Course</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
				</tbody></table></div>

			</div>

Studyhub UK

Game Design

Online Course Creation

Game Development

2D Game Development

Flappy Bird Clone: SFML C++ Game Course

<h3>Overview</h3>
Learn about Mindfulness and Self Control from industry experts and boost your professional skill. This Mindfulness and Self Control course will enhance your skill and make you ready for the job market. You'll get expert opinions about the best practices and problems of Mindfulness and Self Control. You'll also gain the skills of Mindfulness and Self Control to excel in your job and tips to master professional skills in no time. 
You'll be connected with the community of Mindfulness and Self Control professionals and gain first-hand experience of Mindfulness and Self Control problem-solving. The Mindfulness and Self Control is self-paced. You can complete your course and submit the written assignment in your suitable schedule. After completing the Mindfulness and Self Control, you'll be provided with a CPD accredited certificate which will boost your CV and help you get your dream job. 
This Mindfulness and Self Control will provide you with the latest information and updates of Mindfulness and Self Control. It will keep you one step ahead of others and increase your chances of growth.
<h3>Why buy this Mindfulness and Self Control?</h3>
<ol>
<li>Unlimited access to the course for forever</li>
<li>Digital Certificate, Transcript, student ID all included in the price</li>
<li>Absolutely no hidden fees</li>
<li>Directly receive CPD accredited qualifications after course completion</li>
<li>Receive one to one assistance on every weekday from professionals</li>
<li>Immediately receive the PDF certificate after passing</li>
<li>Receive the original copies of your certificate and transcript on the next working day</li>
<li>Easily learn the skills and knowledge from the comfort of your home</li>
</ol>
<h3>Certification</h3>
After studying the course materials of the Mindfulness and Self Control there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.
<h3>Who is this course for?</h3>
This Mindfulness and Self Control course is ideal for
<ul>
<li>Students</li>
<li>Recent graduates</li>
<li>Job Seekers</li>
<li>Anyone interested in this topic</li>
<li>People already working in the relevant fields and want to polish their knowledge and skill.</li>
</ul>
<h3>Prerequisites</h3>
This Mindfulness and Self Control does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Mindfulness and Self Control was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.
<h3>Career path</h3>
As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Mindfulness and Self Control is a great way for you to gain multiple skills from the comfort of your home.<div>
				<h3>
	Course Curriculum
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"> The Why of No - why No matters and why it's hard to say</td>
				</tr>
								<tr>
					<td></td>
					<td>Why is No Important?</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Why is No Difficult? Your Inner Gopher</td>
					<td> </td>
					<td> 00:09:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Why is No Difficult? Six things that Drive you to Say Yes</td>
					<td> </td>
					<td> 00:09:00</td>
				</tr>
								<tr>
					<td colspan="4">The What of No - What to say No to, and when to say it</td>
				</tr>
								<tr>
					<td></td>
					<td>What to do to Challenge your Instincts on No</td>
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td></td>
					<td>What to Say No to</td>
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Specific things to Say No to</td>
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td></td>
					<td>When to Say No</td>
					<td> </td>
					<td> 00:08:00</td>
				</tr>
								<tr>
					<td></td>
					<td>What are your Choices?</td>
					<td> </td>
					<td> 00:09:00</td>
				</tr>
								<tr>
					<td></td>
					<td>When to Say No to Relationships</td>
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>What does No Mean?</td>
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>What is Special Time?</td>
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td colspan="4">The How of No - Here's the meat: how to say NO in lot's of situations</td>
				</tr>
								<tr>
					<td></td>
					<td>How to be Happy with No</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How to Decide Yes or No: Six Tools to Help Make Your Decision</td>
					<td> </td>
					<td> 00:10:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How to Decide Yes or No: Six Ways of Thinking about Any Problem</td>
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How to Make No Feel Easier</td>
					<td> </td>
					<td> 00:09:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How to Say No</td>
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How to say No to Friends and Loved Ones</td>
					<td> </td>
					<td> 00:02:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How to say No to your Customers</td>
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How to say No to False Assumptions</td>
					<td> </td>
					<td> 00:06:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How to say No to Temptation</td>
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How to Say No to your Colleagues at Work</td>
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How to Get on with it: How to say No to Procrastination</td>
					<td> </td>
					<td> 00:08:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How to say No in Negotiations</td>
					<td> </td>
					<td> 00:11:00</td>
				</tr>
								<tr>
					<td></td>
					<td>More Tips on How to Say No</td>
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td colspan="4">The What if of No - Oh wait! What if? ...Don't worry; I've got you covered</td>
				</tr>
								<tr>
					<td></td>
					<td>What if they Resist your No?</td>
					<td> </td>
					<td> 00:12:00</td>
				</tr>
								<tr>
					<td></td>
					<td>What if you want to Say Yes?</td>
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Four 'What if?' Questions</td>
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>What if you don't Follow my Advice?</td>
					<td> </td>
					<td> 00:02:00</td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td></td>
					<td>Assignment - Mindfulness and Self Control</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
				</tbody></table></div>

			</div>

Psychological Wellbeing Practitioner

Psychology Counselling

Counselling Skills

Life Coach Training

Mindfulness Teacher

Mindfulness and Self Control

Learn about AutoCAD to Excel - VBA Programming Hands-On! from industry experts and boost your professional skill. This AutoCAD to Excel - VBA Programming Hands-On! course will enhance your skill and make you ready for the job market. You'll get expert opinions about the best practices and problems of AutoCAD to Excel - VBA Programming Hands-On!. You'll also gain the skills of AutoCAD to Excel - VBA Programming Hands-On! to excel in your job and tips to master professional skills in no time. 
You'll be connected with the community of AutoCAD to Excel - VBA Programming Hands-On! professionals and gain first-hand experience of AutoCAD to Excel - VBA Programming Hands-On! problem-solving. The AutoCAD to Excel - VBA Programming Hands-On! is self-paced. You can complete your course and submit the written assignment in your suitable schedule. After completing the AutoCAD to Excel - VBA Programming Hands-On!, you'll be provided with a CPD accredited certificate which will boost your CV and help you get your dream job. 
This AutoCAD to Excel - VBA Programming Hands-On! will provide you with the latest information and updates of AutoCAD to Excel - VBA Programming Hands-On!. It will keep you one step ahead of others and increase your chances of growth.
<h3>Why buy this AutoCAD to Excel - VBA Programming Hands-On!?</h3>
<ol>
<li>Unlimited access to the course for forever</li>
<li>Digital Certificate, Transcript, student ID all included in the price</li>
<li>Absolutely no hidden fees</li>
<li>Directly receive CPD accredited qualifications after course completion</li>
<li>Receive one to one assistance on every weekday from professionals</li>
<li>Immediately receive the PDF certificate after passing</li>
<li>Receive the original copies of your certificate and transcript on the next working day</li>
<li>Easily learn the skills and knowledge from the comfort of your home</li>
</ol>
<h3>Certification</h3>
After studying the course materials of the AutoCAD to Excel - VBA Programming Hands-On! there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.
<h3>Who is this course for?</h3>
This AutoCAD to Excel - VBA Programming Hands-On! does not require you to have any prior qualifications or experience. You can just enrol and start learning. 
<h3>Prerequisites</h3>
This AutoCAD to Excel - VBA Programming Hands-On! was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.
<h3>Career path</h3>
As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This AutoCAD to Excel - VBA Programming Hands-On! is a great way for you to gain multiple skills from the comfort of your home.<div>
				<h3>
	Course Curriculum
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Unit 01: Introduction</td>
				</tr>
								<tr>
					<td></td>
					<td>Module 01: Introduction</td>
					<td> </td>
					<td> 00:01:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module 02: Course Content</td>
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module 03: Who is this Course for?</td>
					<td> </td>
					<td> 00:01:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module 04: What Will I Learn from this Course?</td>
					<td> </td>
					<td> 00:02:00</td>
				</tr>
								<tr>
					<td colspan="4">Unit 02: Exporting AutoCAD Objects to Excel</td>
				</tr>
								<tr>
					<td></td>
					<td>Module 01: Exporting Line Object to Excel Introduction</td>
					<td> </td>
					<td> 00:01:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module 02: Exporting Line Objects to Excel - Hands-on Demo</td>
					<td> </td>
					<td> 00:13:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module 03: Exporting MText Objects to Excel Introduction</td>
					<td> </td>
					<td> 00:01:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module 04: Exporting MText Objects to Excel - Hands-on Demo</td>
					<td> </td>
					<td> 00:08:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module 05: Exporting Attribute Blocks to Excel Introduction</td>
					<td> </td>
					<td> 00:01:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module 06: Exporting Attribute Block Objects to Excel - Hands-on Demo</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4">Unit 03: AutoCAD to Excel Extractor Project</td>
				</tr>
								<tr>
					<td></td>
					<td>Module 01: Developing the Extractor Program</td>
					<td> </td>
					<td> 00:09:00</td>
				</tr>
								<tr>
					<td colspan="4">Unit 04: Exporting AutoCAD Objects to Delimited Files</td>
				</tr>
								<tr>
					<td></td>
					<td>Module 01: Exporting LWPolyline to CSV File Introduction</td>
					<td> </td>
					<td> 00:02:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module 02: Exporting LWPolyline Objects to a CSV File - Hands-on Demo (Part 1)</td>
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module 03: Exporting LWPolyline Objects to a CSV File - Hands-on Demo (Part 2)</td>
					<td> </td>
					<td> 00:19:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module 04: Exporting LWPolyline to a Pipe Delimited File Introduction</td>
					<td> </td>
					<td> 00:01:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module 05: Exporting LWPolyline to a Pipe Delimited File - Hands-On Demo</td>
					<td> </td>
					<td> 00:02:00</td>
				</tr>
								<tr>
					<td colspan="4">Unit 05: Importing Excel File Into AutoCAD</td>
				</tr>
								<tr>
					<td></td>
					<td>Module 01: Importing Line Objects into AutoCAD Introduction</td>
					<td> </td>
					<td> 00:01:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module 02: Clear Line Objects for Importing Excel Spreadsheet - Hands-On Demo</td>
					<td> </td>
					<td> 00:01:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module 03: Importing Line Objects Spreadsheet File into AutoCAD - Hands-On Demo</td>
					<td> </td>
					<td> 00:14:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module 04: Importing MText Objects Excel Spreadsheet File into AutoCAD Introduction</td>
					<td> </td>
					<td> 00:01:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module 05: Importing MText Objects Excel Spreadsheet File into AutoCAD - Hands - On Demo</td>
					<td> </td>
					<td> 00:09:00</td>
				</tr>
								<tr>
					<td colspan="4">Unit 06: Importing CSV and Pipe Delimited Files into AutoCAD</td>
				</tr>
								<tr>
					<td></td>
					<td>Module 01: Importing CSV File into AutoCAD Introduction</td>
					<td> </td>
					<td> 00:01:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module 02: Importing CSV File into AutoCAD - Hands-On (Part 1)</td>
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module 03: Importing CSV File into AutoCAD - Hands-On (Part 2)</td>
					<td> </td>
					<td> 00:18:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module 04: Importing Pipe Delimited File into AutoCAD - Hands-On</td>
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td colspan="4">Unit 07: Conclusion</td>
				</tr>
								<tr>
					<td></td>
					<td>Module 01: Conclusion and Thank you</td>
					<td> </td>
					<td> 00:01:00</td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td></td>
					<td>Assignment - AutoCAD to Excel - VBA Programming Hands-On!</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
				</tbody></table></div>

			</div>

AutoCAD

Autodesk

European Computer Driving Licence (ECDL)

TurboCAD

Automation Anywhere

AutoCAD to Excel - VBA Programming Hands-On!

Unravel the mysteries of communication and master the art of connecting with men, women, and bosses in our comprehensive Secret Conversation Styles of Men Women and Bosses course. Embark on a journey to decode the nuances of different conversation styles and equip yourself with the skills to navigate any business interaction with confidence and finesse.
Delve into the intricacies of male and female communication styles, exploring the unique patterns and preferences that shape their interactions. Discover the common pitfalls to avoid and develop effective listening strategies to bridge communication gaps.
Uncover the secrets of successful boss communication, learning how to tailor your approach to suit their leadership styles and expectations. Navigate the challenges of sensitive topics, such as gender dynamics and workplace etiquette, to foster positive and productive relationships.
Learning Outcomes
<ul>
<li>Gain a comprehensive understanding of the different conversation styles of men, women, and bosses</li>
<li>Identify and overcome common communication barriers that hinder effective interactions</li>
<li>Develop strategies to enhance your listening skills and build rapport with others</li>
<li>Learn how to tailor your communication approach to suit different personalities and leadership styles</li>
<li>Navigate sensitive topics and foster positive workplace relationships</li>
<li>Master the art of effective communication to achieve your professional goals</li>
</ul>
<h3>Why choose this Secret Conversation Styles of Men Women and Bosses course?</h3>
<ol>
<li>Unlimited access to the course for a lifetime.</li>
<li>Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course.</li>
<li>Structured lesson planning in line with industry standards.</li>
<li>Immerse yourself in innovative and captivating course materials and activities.</li>
<li>Assessments designed to evaluate advanced cognitive abilities and skill proficiency.</li>
<li>Flexibility to complete the Course at your own pace, on your own schedule.</li>
<li>Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.</li>
<li>Unlock career resources for CV improvement, interview readiness, and job success.</li>
</ol>
<h3>Who is this Secret Conversation Styles of Men Women and Bosses course for?</h3>
<ul>
<li>Professionals seeking to enhance their communication skills and build stronger relationships with colleagues, clients, and bosses</li>
<li>Individuals interested in understanding the nuances of male and female communication styles</li>
<li>Managers and leaders seeking to improve their communication with team members</li>
<li>Anyone seeking to navigate the complexities of workplace communication and achieve success in their career</li>
</ul>
<h3>Career path</h3>
<ul>
<li>Communication Specialist (£30,000 - £50,000)</li>
<li>Public Relations Manager (£35,000 - £55,000)</li>
<li>Human Resources Manager (£40,000 - £60,000)</li>
<li>Training and Development Manager (£45,000 - £65,000)</li>
<li>Marketing Manager (£45,000 - £65,000)</li>
<li>Sales Manager (£40,000 - £60,000)</li>
</ul>
<h3>Prerequisites</h3>
This Secret Conversation Styles of Men Women and Bosses does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Secret Conversation Styles of Men Women and Bosses was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.
<h3>Certification</h3>
After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8.<div>
				<h3>
	Course Curriculum
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Intro</td>
				</tr>
								<tr>
					<td></td>
					<td>Secret Conversation Styles of Men, Women and Bosses Commercial</td>
					<td> </td>
					<td> 00:01:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Before We Begin</td>
					<td> </td>
					<td> 00:02:00</td>
				</tr>
								<tr>
					<td colspan="4">Conversing</td>
				</tr>
								<tr>
					<td></td>
					<td>The Right Way To Converse - everyone thinks their way is it. What is your goal?</td>
					<td> </td>
					<td> 00:02:00</td>
				</tr>
								<tr>
					<td></td>
					<td>4 Types of Biz Conversations-Intro</td>
					<td> </td>
					<td> 00:01:00</td>
				</tr>
								<tr>
					<td></td>
					<td>4 Types of Biz Conversations - 1 Disseminate Info</td>
					<td> </td>
					<td> 00:02:00</td>
				</tr>
								<tr>
					<td></td>
					<td>4 Types of Biz Conversations - 2 Problem Solving</td>
					<td> </td>
					<td> 00:02:00</td>
				</tr>
								<tr>
					<td></td>
					<td>4 Types of Biz Conversations - 3 Relationship Building</td>
					<td> </td>
					<td> 00:01:00</td>
				</tr>
								<tr>
					<td></td>
					<td>4 Types of Biz Conversations - 4 Venting</td>
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How Men's &amp; Women's Conversation Styles Differ</td>
					<td> </td>
					<td> 00:02:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Three Mistakes The Woman Listener Makes</td>
					<td> </td>
					<td> 00:02:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Two Mistakes The Man Listener Makes</td>
					<td> </td>
					<td> 00:01:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How Chit Chat Can Save Your Job</td>
					<td> </td>
					<td> 00:09:00</td>
				</tr>
								<tr>
					<td colspan="4">Remedies</td>
				</tr>
								<tr>
					<td></td>
					<td>Remedies for Misperceiving</td>
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Remedies for Interrupting</td>
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Remedies for Storytelling, Rambling and Not Listening</td>
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Getting what you need it 15 min or less</td>
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>#1 Skill You Need To Succeed In Business</td>
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td colspan="4">How Communication Goes Bad</td>
				</tr>
								<tr>
					<td></td>
					<td>Top 6 Ways Verbal Communication goes bad</td>
					<td> </td>
					<td> 00:10:00</td>
				</tr>
								<tr>
					<td></td>
					<td>I'm Offended</td>
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Mansplaining 101</td>
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td></td>
					<td>3 Mansplaining Techniques</td>
					<td> </td>
					<td> 00:02:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Conversation Deal Breakers</td>
					<td> </td>
					<td> 00:02:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Business Communications in a #MeToo World</td>
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Tips for Men in a #MeToo World</td>
					<td> </td>
					<td> 00:02:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Tips for Women in a #MeToo World</td>
					<td> </td>
					<td> 00:02:00</td>
				</tr>
								<tr>
					<td colspan="4">Communication Style of Bosses</td>
				</tr>
								<tr>
					<td></td>
					<td>Bosses Communication Style</td>
					<td> </td>
					<td> 00:01:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Chatting up the boss</td>
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Rule Followers vs Risk Takers</td>
					<td> </td>
					<td> 00:01:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Inside The Mind of a Boss</td>
					<td> </td>
					<td> 00:01:00</td>
				</tr>
								<tr>
					<td colspan="4">Wrap Up</td>
				</tr>
								<tr>
					<td></td>
					<td>Summary &amp; The 10% To Remember</td>
					<td> </td>
					<td> 00:01:00</td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td></td>
					<td>Assignment - Secret Conversation Styles of Men Women and Bosses</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
				</tbody></table></div>

			</div>

Business Communication Skills

Professional Skills Course (PSC)

Business Communication

Workplace Communication

Trainers Course

Secret Conversation Styles of Men Women and Bosses

<div id="course-pills-1">Duration2 Days12 CPD hoursThis course is intended forExecutives, Project Managers, Business Analysts, Business and IT stakeholders working with analysts, Quality and process engineers, technicians, corrective action coordinators or managers; supervisors, team leaders, and process operators; anyone who wants to improve their ability to solve recurring problems.OverviewAt the completion of this course, you should be able to: Identify the different types of tools and techniques available Apply change management successfully Review what to look for when applying business case thinking to Root Cause Analysis Develop a process to systematically approach problemsBusiness success is dependent on effective resolution of the problems that present themselves every day. Often the same or similar problems continue causing repeated losses in time or money and your staff become experts at fixing rather than preventing the problems. Learn to find and fix root causes and develop corrective actions that will effectively eliminate or control these problems.</div><div id="course-pills-2"><h4>Section 1: RCA Foundation Concepts and Objectives</h4><ul><li>Section Learning Objectives </li><li>Discuss Definitions ? IT Perspective</li><li>Discuss What is a problem and why do they exist?</li><li>What is Root Cause?</li><li>RCA Benefits and Approaches</li><li>Event and Casual Analysis</li><li>Event and Causal Analysis: Exercise 1c Worksheet</li><li>RCA Tools for each approach</li><li>Section Summary and Conclusions</li></ul><h4>Section 2: Enhance use of RCA tools</h4><ul><li>Why use a Particular Method</li><li>Tool: Change Analysis</li><li>Change Analysis Examples</li><li>Tool: How to Resolve Conflict</li><li>Tool: 5 Why?s</li><li>Example Learning Management Problem</li><li>Tool: Cause and Effect</li><li>Tool: Fault Tree Analysis</li><li>Why do we use Fault Tree Analysis?</li><li>How does it work?</li><li>Fault Tree Diagram Symbols</li><li>Example #1 of FTA: Car Hits Object</li><li>Tool: Failure Modes and Effects Analysis (FMEA)</li><li>Example: Failure Modes and Effects Analysis</li><li>Tool: Design / Application Review</li></ul><h4>Section 3: Problem Resolution and Prevention</h4><ul><li>Section Objectives</li><li>The Secret of Solving Problems:</li><li>-A Note about Statistical Control</li><li>-A Note about Fire Fighting</li><li>Technique: Business Process Mapping</li><li>Example: IGOE</li><li>Technique: Lean Six Sigma and DMAIC</li><li>Lean Six Sigma Benefits</li><li>Importance of Understanding the Business Process</li><li>The Business Process Mandate</li><li>Technique: Process Modeling</li><li>Graphical Notation Standard (BPMN):</li><li>-What is Business Process Modeling Notation (BPMN)?</li><li>-Benefits of BPMN</li><li>-Basic Components of BPMN</li><li>Technique: Business Process Maturity Model</li><li>Five Levels of Maturity</li></ul><h4>Section 4: Capability Improvement for RCA</h4><ul><li>Steps in Disciplined Problem Solving</li><li>RCA as a RCA Process</li><li>Key RCA Role Considerations</li><li>Sustainable RCA Improvement</li><li>Organizational Units</li><li>Process Area Goals, Practices</li><li>Specific and General Practices </li><li>Specific Practice Examples</li><li>Software Maturity Survey</li><li>SWOT Analysis Worksheet</li><li>Recognize the importance of the Change Management component in your RCA implementation</li><li>Using the ADKAR Model to Communicate Change</li><li>Review ADKARÂ© Model ? </li><li>-Awareness of the need for change</li><li>-Desire to participate and support the change</li><li>-Knowledge on how to change</li><li>-Ability to implement required skills and behaviors</li><li>-Reinforcement to sustain the change</li><li>The ADKAR Model: Reinforcement</li></ul><h4>Section 5: Course Summary and Conclusions</h4><ul><li>Plan the Proposal and Business Case</li><li>Example: 1 Page Business Case</li><li>Resource Guide</li><li>Questions</li></ul></div>

Nexus Human

Business Analysis

ACT Awareness

Business Case Development

PRCA

BA17 - Problem Determination Root Cause Analysis (RCA)

Tom Reynolds

Product Management

Agile

Agile PM

Productivity

Kanban

Agile Coach

Attend our world class Kanban University accredited Certified Kanban System Design training course and learn to implement Kanban in your company

Certified Kanban System Design – KMP I - 24-26 September

Standard

Early Bird

Problem-solving is not a chance process. This continuous improvement course will show you how Structured Problem Solving is a team-based and disciplined approach to Permanent Problem Resolution. Is this course accredited and recognised?&nbsp; Yes, this course is fully approved by&nbsp;<a href="https://cpduk.co.uk/" target="_blank" style="color: var(--tw-prose-links); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: var(--tw-prose-links);">CPD</a>. Employers universally accept this qualification. You will be able to instantly download and print your certificate as soon as you successfully complete the course. <figure style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><img src="https://www.intellelearn.com/storage/images/pages/C0icCtUqbmA2C7tNRUo83sIFRgRFFBCKbVOEyYNd.jpg" data-image="uo8h93eydh2q" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure>How long will this course take me?&nbsp; Roughly 1 hour. But you don&#39;t have to do it all in one go. Who should take this course?&nbsp; Anyone who wants to improve how they think and learn. There are no entry requirements. Course Topics We build our courses so that you&#39;re able to better retain what you learn. This course is divided into easy-to-follow interactive modules and includes a multiple-choice test at the end. The benefits of implementing a Structured Problem Solving approach include <ul style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><li fr-original-style="" style="box-sizing: border-box;">Team Building Ability</li><li fr-original-style="" style="box-sizing: border-box;">Team Approach to Problem Resolution</li><li fr-original-style="" style="box-sizing: border-box;">Structured and Proven Process</li><li fr-original-style="" style="box-sizing: border-box;">Permanent Problem Resolution</li><li fr-original-style="" style="box-sizing: border-box;">Improved Quality Performance</li><li fr-original-style="" style="box-sizing: border-box;">Financial Savings</li></ul>Aims of the Training Course By the end of this course you will be able to: <ul style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><li fr-original-style="" style="box-sizing: border-box;">Understand the types of problems that can affect a business and the effect of unresolved problems on business performance</li><li fr-original-style="" style="box-sizing: border-box;">Describe the benefits of adopting a structured approach to team problem solving</li><li fr-original-style="" style="box-sizing: border-box;">Enhanced understanding of the issues and a structured approach to generating better solutions.</li><li fr-original-style="" style="box-sizing: border-box;">Define the techniques used to help identify, contain (if necessary) and resolve problems in the workplace</li><li fr-original-style="" style="box-sizing: border-box;">Understand how to apply the appropriate problem-solving technique</li></ul>

Intellelearn

Lean Awareness

Problem-solving is not a chance process. This continuous improvement course will show you how Structured Problem Solving is a team-based and disciplined approach to Permanent Problem Resolution.


Structured Problem Solving

<div id="course-pills-1">Duration1 Days6 CPD hoursOverviewUnderstand problems and the creative problem solving processIdentify types of information to gather and key questions to ask in problem solving Identify the importance of defining a problem correctlyIdentify and use four different problem definition toolsWrite concrete problem statementsUse basic brainstorming tools to generate ideas for solutionsEvaluate potential solutions against criteria, including cost/benefit analysis and group votingPerform a final analysis to select a solutionUnderstand the roles that fact and intuition play in selecting a solutionUnderstand the need to refine the shortlist and redefine itUnderstand how to identify the tasks and resources necessary to implement solutionsEvaluate and adapt solutions to realityThis workshop will give students an overview of the creative problem solving process, as well as key problem solving tools that they can use every day. Skills such as brainstorming, information gathering, &amp; analyzing data will be covered during class. </div><div id="course-pills-2"><h4>Getting Started</h4><ul><li>Workshop Objectives</li></ul><h4>The Problem Solving Method</h4><ul><li>What is a Problem?</li><li>What is Creative Problem Solving?</li><li>What are the Steps in the Creative Solving Process?</li><li>Case Study</li><li>Module Two: Review Questions</li></ul><h4>Information Gathering</h4><ul><li>Understanding Types of Information</li><li>Identifying Key Questions</li><li>Methods of Gathering Information</li><li>Case Study</li><li>Module Three: Review Questions</li></ul><h4>Problem Definition</h4><ul><li>Defining the Problem</li><li>Determining Where the Problem Originated</li><li>Defining the Present State and the Desired State</li><li>Stating and Restating the Problem</li><li>Analyzing the Problem</li><li>Writing the Problem Statement</li><li>Case Study</li><li>Module Four: Review Questions</li></ul><h4>Preparing for Brainstorming</h4><ul><li>Identifying Mental Blocks</li><li>Removing Mental Blocks</li><li>Stimulating Creativity</li><li>Case Study</li><li>Module Five: Review Questions</li></ul><h4>Generating Solutions (I)</h4><ul><li>Identifying Mental Blocks</li><li>Removing Mental Blocks</li><li>Stimulating Creativity</li><li>Case Study</li><li>Module Five: Review Questions</li></ul><h4>Generating Solutions (II)</h4><ul><li>The Morphological Matrix</li><li>The Six Thinking Hats</li><li>The Blink Method</li><li>Case Study</li><li>Module Seven: Review Questions</li></ul><h4>Analyzing Solutions</h4><ul><li>Developing Criteria</li><li>Analyzing Wants and Needs</li><li>Using Cost/Benefit Analysis</li><li>Case Study</li><li>Module Eight: Review Questions</li></ul><h4>Selecting a Solution</h4><ul><li>Doing a Final Analysis</li><li>Paired Comparison Analysis</li><li>Analyzing Potential Problems</li><li>Case Study</li><li>Module Nine: Review Questions</li></ul><h4>Planning Your Next Steps</h4><ul><li>Identifying Tasks</li><li>Identifying Resources</li><li>Implementing, Evaluating, and Adapting</li><li>Case Study</li><li>Module Ten: Review Questions</li></ul><h4>Creating a Performance Plan</h4><ul><li>Planning the Follow-Up Meeting</li><li>Celebrating Successes</li><li>Identifying Improvements</li><li>Case Study</li><li>Module Eleven: Review Questions</li></ul><h4>Wrapping Up</h4><ul><li>Words from the Wise</li><li>Lessons Learned</li></ul></div>

Creative Thinking

Problem Solving

8D Problem Solving

Creative Design

Creativity

Creativity & Innovation

Creative Problem Solving

Customer Service Advisor with Problem Solving Skills Diploma - CPD CertifiedIn the UK, the estimated salary for a Customer Service Advisor typically ranges from &pound;18,000 to &pound;25,000 per year, depending on experience and location. Customer Service Advisors play a vital role in solving issues and satisfying customers. Customer Service Advisor job is trending worldwide due to the growing emphasis on excellent customer service experiences, increased e-commerce activities and emphasis on business customer service reputation.Learning Outcomes:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Apply defusing techniques in Customer Service interactions.</li><li fr-original-style="" style="box-sizing: border-box;">Employ proactive strategies in Customer Service management.</li><li fr-original-style="" style="box-sizing: border-box;">Utilise problem-solving methods to enhance Customer Service.</li><li fr-original-style="" style="box-sizing: border-box;">Engage in brainstorming for effective Customer Service solutions.</li><li fr-original-style="" style="box-sizing: border-box;">Channel customer anger through Customer Service skills.</li></ul>More Benefits:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">LIFETIME access</li><li fr-original-style="" style="box-sizing: border-box;">Device Compatibility</li><li fr-original-style="" style="box-sizing: border-box;">Free Workplace Management Toolkit</li></ul> Key Modules from Customer Service Advisor with Problem Solving Skills Diploma: Defusing Techniques: Master seven distinct defusing techniques to elevate your Customer Service aptitude.Proactive Customer Management: Implement proactive management strategies to optimise Customer Service outcomes.Problem-solving &amp; Decision-making: Integrate critical problem-solving and decision-making methods into your Customer Service approach.Brainstorming &amp; Reverse Brainstorming: Utilise brainstorming and reverse brainstorming to find innovative Customer Service solutions.Anger Channelling: Apply the art of anger channelling to maintain and improve Customer Service standards.<div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">

 </div>

Customer Care

Customer Service

Know Your Customer (KYC)

Customer Relations

Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified

Utilize the four stages of problem-solving and discover what characteristics you need to consider when solving a problem. What is the difference between a problem and dilemma? We will demonstrate how you can verify that your problem has been resolved by evaluation and questions.<h3>Learning Objectives</h3>Apply effective problem SOLVERâ¢ behaviors and attitudes, Implement the four stages of a systematic problem-solving process, Utilize 10 creative problem-solving techniques<h3>Target Audience</h3>Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Chart Learning Solutions

Problem Solving: Four Stages of Creative Problem Solving

<section>
<div>
We can coach you in your use of Solution Circles, Insights and Solution Circles and Circle of Adults.These are in-depth processes that support professional teams to problem solve together around a young person presenting with complex social, emotional and behavioural needs. These reflective problem solving processes differs from other person centred planning processes in that the child and family are not present. These processes are for stuck teams trying to figure out issues where they need to be very honest with each other, share their emotions, state their greatest fears and struggles in a safe situation. Whilst it is good practice to let a family know that they are being talked about in a meeting - they need to know that this is the professionals sorting themselves out for their benefit and not a time for them to participate. If they insist on being present then talk to us about our emerging Family Circles work.These innovative processes enable adults involved in working with the young person to reflect and hypothesise about this young person's needs. This leads to joint problem-solving around ways forward to support this young person in their educational setting.Circle of Adults uses a structured process and graphic facilitation to guide staff through a set of key questions to reach a deeper understanding of a young person's behaviour and needs. This deeper understanding is used to generate new strategies for the team's work with the young person. Examples of feedback from staff who have attended the sessions include: The session was very helpful in planning ways forward and empowered for staff (Headteacher of a Devon primary school)It is the first time that we have shared how this behaviour impacts on us and it's good to know how we can support each other (Devon primary school teacher)Brilliant! Getting staff to agree and adhere to common strategies is the key to success (Teacher in specialist provision in Torbay) 
</div>
</section>

Inclusive Solutions

We will your support your facilitation skills when learning Circle of Adults, Solution Circles and Insights and Solution Circles

UK Wide Travel Costs

In this practical workshop session we will explore ways of problem solving around complex situations. The session will be practical and will aim to allow the sharing of experiences and good practice as well promoting innovative approaches to problem solving around systemic, organisational as well as individual inclusion issues.<h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Course Category</h3>Behaviour and Relationships
 Visioning and Problem Solving<h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Description</h3><blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">&lsquo;The question is not should they be here anymore. Now it&rsquo;s how can we figure out how best to include them?&rsquo;</blockquote>In this practical workshop session we will explore ways of problem solving around complex situations. The session will be practical and will aim to allow the sharing of experiences and good practice as well promoting innovative approaches to problem solving around systemic, organisational as well as individual inclusion issues.Behaviour problems, relationship challenges and personnel dilemmas can all be worked on with these team oriented problem solving processes.We will introduce participants to a range of powerful effective approaches for them to choose from back in their own workplaces.<h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Testimonials</h3><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">A great day &ndash; going away buzzing with ideas</blockquote><iframe width="560" height="315" src="https://www.youtube.com/embed/RrpI3FCcJBg" title="YouTube video player" frameborder="0" allowfullscreen="" fr-original-style="" style="box-sizing: border-box;"></iframe><blockquote fr-original-style=" color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">Excellent!</blockquote><blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">Inspirational!</blockquote><blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">Informative!</blockquote><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Learning Objectives</h3><ol fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Increased confidence regarding problem solving around inclusion in mainstream settings</li><li fr-original-style="" style="box-sizing: border-box;">Access to a wider range of practical strategies and techniques to impact on communication, realtionship, learning and behaviour issues</li><li fr-original-style="" style="box-sizing: border-box;">Learn new problem solving processes</li></ol><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Who Is It For ?</h3><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Early Years and School based Practitioners</li><li fr-original-style="" style="box-sizing: border-box;">Heads and Deputies</li><li fr-original-style="" style="box-sizing: border-box;">Guidance staff</li><li fr-original-style="" style="box-sizing: border-box;">Learning Support teams</li><li fr-original-style="" style="box-sizing: border-box;">SENCOs</li><li fr-original-style="" style="box-sizing: border-box;">Primary and secondary teachers</li><li fr-original-style="" style="box-sizing: border-box;">Parents</li><li fr-original-style="" style="box-sizing: border-box;">Local Authority Support Services</li><li fr-original-style="" style="box-sizing: border-box;">Community workers and carers</li></ul><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Course Content</h3>The course answers the questions :<ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">How can we work out how to include this child best?</li><li fr-original-style="" style="box-sizing: border-box;">Is there a more structured way to run this meeting?</li><li fr-original-style="" style="box-sizing: border-box;">Can we explore the emotional impact the person is having on us and still agree strategies?</li><li fr-original-style="" style="box-sizing: border-box;">How can I get unstuck from this problem?</li></ul>The day will cover:<ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Solution Circles</li><li fr-original-style="" style="box-sizing: border-box;">Solution Focused approaches</li><li fr-original-style="" style="box-sizing: border-box;">Synectics &ndash; using analogies and out of the box creativity</li><li fr-original-style="" style="box-sizing: border-box;">Circles of Adults</li><li fr-original-style="" style="box-sizing: border-box;">Using Imagination to solve problems</li></ul>If you liked this course you may well like:<a fr-original-style=" color: rgb(71, 199, 245);" href="https://inclusive-solutions.com/training/circles-of-adults/" style="color: rgb(71, 199, 245); user-select: auto; box-sizing: border-box; text-decoration: inherit; cursor: pointer;">CIRCLES OF ADULTS</a>

PROBLEM SOLVING TOOLS AND TECHNIQUES

Full Day

1-3 Hours / Half Day

We can supply our own PA system if you do not have your own for us to use

PA system

Written by Colin Newton and Derek Wilson. Price is per person

"Creating Circles of Friends" Book

UK Wide. Select this addon if you want us to travel to your location to deliver the course.

I will travel to the customer

This practical course is perfect if you are overwhelmed by options and have difficulty making decisions. Our trainers bring useful tools and techniques to the rescue, making problem solving and decision making a breeze.<ul style="color: rgb(102, 102, 102); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(102, 102, 102);"><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Different ways to define and analyse problems</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Is the problem ours to solve?</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Being clear about solutions &ndash; Would Like, Want and Must-Have</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Using brainstorming, problem solving and creative thinking techniques</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Evaluate all the options using simple criteria</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Information overload and how to avoid it</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Decision making techniques</li></ul><div fr-original-style="" style="box-sizing: border-box;">4 weeks - 1 session a week (3hrs live online)</div><h2 style="color: rgb(35, 73, 109); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 73, 109);">This course is also available as in-house training at a fixed cost for up to 12 delegates.&nbsp;Email us&nbsp;for more information. <a href="mailto:admin@sterlingtraining.org" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">admin@sterlingtraining.org</a>.uk</h2>

Sterling Training

Tools and techniques to make solving problems and decision-making a breeze!

Problem Solving and Decision Making

<div><div id="commonContent"><h3>Overview</h3>With the ever-increasing demand for Problem Solving in personal &amp; professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Problem Solving  may be.Learning about Problem Solving  or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Problem Solving . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Problem Solving  is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.The self-paced online learning methodology by compete high in this Problem Solving  course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!Instead of searching for hours, enrol right away on this Problem Solving  course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.<h3>Who is this course for?</h3>While we refrain from discouraging anyone wanting to do this Problem Solving  course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it:<ol><li>Anyone looking for the basics of Problem Solving ,</li><li>Jobseekers in the relevant domains,</li><li>Anyone with a ground knowledge/intermediate expertise in Problem Solving ,</li><li>Anyone looking for a certificate of completion on doing an online training on this topic,</li><li>Students of Problem Solving , or anyone with an academic knowledge gap to bridge,</li><li>Anyone with a general interest/curiosity</li></ol><h3>Career Path</h3>This Problem Solving  course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.</div></div><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1 - The Creative Problem Solving and Decision Making</h4><div><div><ul><li><div>
<h5>
The Creative Problem Solving and Decision Making</h5></div><div>

00:00													
</div></li></ul></div></div></div><div><h4>
Module 2 - The Problem Solving Model</h4><div><div><ul><li><div>
<h5>
The Problem Solving Model</h5></div><div>

00:00													
</div></li></ul></div></div></div><div><h4>
Module 3 - Problem Solving Tools and Techniques</h4><div><div><ul><li><div>
<h5>
Problem Solving Tools and Techniques</h5></div><div>

00:00													
</div></li></ul></div></div></div><div><h4>
Module 4 - Making Good Decisions</h4><div><div><ul><li><div>
<h5>
Making Good Decisions</h5></div><div>

00:00													
</div></li></ul></div></div></div><div><h4>
Module 5 - Developing Critical Thinking Skills</h4><div><div><ul><li><div>
<h5>
Developing Critical Thinking Skills</h5></div><div>

00:00													
</div></li></ul></div></div></div><div><h4>
Module 6 - Understanding Creativity and Innovation</h4><div><div><ul><li><div>
<h5>
Understanding Creativity and Innovation</h5></div><div>

00:00													
</div></li></ul></div></div></div><div><h4>
Module 7 - Creativity and Innovation in Business</h4><div><div><ul><li><div>
<h5>
Creativity and Innovation in Business</h5></div><div>

00:00													
</div></li></ul></div></div></div><div><h4>
Module 8 - Individual and Group Techniques for Creativity</h4><div><div><ul><li><div>
<h5>
Individual and Group Techniques for Creativity</h5></div><div>

00:00													
</div></li></ul></div></div></div></div></div></div></div>

Compete High

Problem Solving Masterclass

The Creative Problem Solving course offers an engaging and intellectually stimulating pathway into the world of innovative thinking and solution-finding. This course, structured into ten comprehensive modules, is tailored to empower you with the skills needed to approach problems with creativity and efficiency. Starting with the Problem Solving Method, it lays the groundwork for a deep understanding of systematic problem-solving techniques. As you move through the stages of information gathering and problem definition, the course fosters a mindset that looks beyond conventional solutions, encouraging a fresh perspective on problem-solving.
The heart of the course lies in its focus on brainstorming and generating solutions, spread across two insightful modules. These segments are designed not just to spur creative thought but also to equip you with practical tools for idea generation. The journey continues through the analytical process of sifting through potential solutions, culminating in the selection of the most viable option. The course rounds off with pragmatic steps for implementation, including planning, execution, and the crucial aspect of recording lessons learned, ensuring that each problem solved adds to a repository of experience and knowledge.
Learning Outcomes
<ul>
<li>Develop a structured approach to solving problems creatively.</li>
<li>Enhance skills in gathering and interpreting relevant information.</li>
<li>Cultivate the ability to define problems clearly and accurately.</li>
<li>Learn innovative brainstorming techniques for solution generation.</li>
<li>Master the art of analyzing and selecting the most effective solutions.</li>
</ul>
<h3>Why choose this Creative Problem Solving course?</h3>
<ol>
<li>Unlimited access to the course for a lifetime.</li>
<li>Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course.</li>
<li>Structured lesson planning in line with industry standards.</li>
<li>Immerse yourself in innovative and captivating course materials and activities.</li>
<li>Assessments designed to evaluate advanced cognitive abilities and skill proficiency.</li>
<li>Flexibility to complete the Course at your own pace, on your own schedule.</li>
<li>Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.</li>
<li>Unlock career resources for CV improvement, interview readiness, and job success.</li>
</ol>
<h3>Who is this Creative Problem Solving course for?</h3>
<ul>
<li>Professionals seeking to improve their problem-solving skills.</li>
<li>Team leaders and managers aiming to foster creative thinking in their teams.</li>
<li>Individuals interested in enhancing their analytical and decision-making abilities.</li>
<li>Entrepreneurs looking for innovative approaches to business challenges.</li>
<li>Students and lifelong learners aspiring to develop critical thinking skills.</li>
</ul>
<h3>Career path</h3>
<ul>
<li>Innovation Manager - £35,000 to £60,000</li>
<li>Business Analyst - £30,000 to £50,000</li>
<li>Project Manager - £33,000 to £55,000</li>
<li>Strategy Consultant - £40,000 to £70,000</li>
<li>Product Manager - £35,000 to £60,000</li>
<li>Marketing Strategist - £28,000 to £50,000</li>
</ul>
<h3>Prerequisites</h3>
This Creative Problem Solving does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.
<h3>Certification</h3>
After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8.<div>
				<h3>
	Course Curriculum
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"> Module One: The Problem Solving Method</td>
				</tr>
								<tr>
					<td></td>
					<td>The Problem Solving Method</td>
					<td> </td>
					<td> 00:09:00</td>
				</tr>
								<tr>
					<td colspan="4">Module Two: Information Gathering</td>
				</tr>
								<tr>
					<td></td>
					<td>Information Gathering</td>
					<td> </td>
					<td> 00:08:00</td>
				</tr>
								<tr>
					<td colspan="4">Module Three: Problem Definition</td>
				</tr>
								<tr>
					<td></td>
					<td>Problem Definition</td>
					<td> </td>
					<td> 00:11:00</td>
				</tr>
								<tr>
					<td colspan="4">Module Four: Preparing for Brainstorming</td>
				</tr>
								<tr>
					<td></td>
					<td>Preparing for Brainstorming</td>
					<td> </td>
					<td> 00:10:00</td>
				</tr>
								<tr>
					<td colspan="4">Module Five: Generating Solutions (I)</td>
				</tr>
								<tr>
					<td></td>
					<td>Generating Solutions (I)</td>
					<td> </td>
					<td> 00:10:00</td>
				</tr>
								<tr>
					<td colspan="4">Module Six: Generating Solutions (II)</td>
				</tr>
								<tr>
					<td></td>
					<td>Generating Solutions (II)</td>
					<td> </td>
					<td> 00:11:00</td>
				</tr>
								<tr>
					<td colspan="4">Module Seven: Analyzing Solutions</td>
				</tr>
								<tr>
					<td></td>
					<td>Analyzing Solutions</td>
					<td> </td>
					<td> 00:08:00</td>
				</tr>
								<tr>
					<td colspan="4">Module Eight: Selecting a Solution</td>
				</tr>
								<tr>
					<td></td>
					<td>Selecting a Solution</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td colspan="4">Module Nine: Planning Your Next Steps</td>
				</tr>
								<tr>
					<td></td>
					<td>Planning Your Next Steps</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td colspan="4">Module Ten: Recording Lessons Learned</td>
				</tr>
								<tr>
					<td></td>
					<td>Recording Lessons Learned</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
				</tbody></table></div>

			</div>

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