Name: Advanced Diploma in Graphic Design Course
Price: 25 GBP
Availability: InStock

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Are you ready to embark on an enlightening journey of wisdom with the Functional Skills IT with Microsoft Excel, IoT &amp; ICT Training bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our bundle - <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Functional Skills IT with Microsoft Excel, IoT &amp; ICT Training</strong>.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Delve into eight immersive CPD Accredited courses, each a </strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">simple</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> course: </strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 1: </strong>IT Administration and Networking<br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 2: </strong>Microsoft Excel Course<br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 3: </strong>ICT: Information and Communication Technology<br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 4: </strong>Start an IT Asset Department<br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 5: </strong>CompTIA IT Fundamentals ITF+ (FCO-U61)<br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 6: </strong>Recruitment: IT Basics for IT Recruiters<br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 7: </strong>Web Application Penetration Testing Course<br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 8: </strong>Internet of Things<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Functional Skills IT with Microsoft Excel, IoT &amp; ICT Training bundle illuminate your path to wisdom.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Functional Skills IT with Microsoft Excel, IoT &amp; ICT Training</strong> bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In the framework of the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Functional Skills IT with Microsoft Excel, IoT &amp; ICT Training</strong> package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Functional Skills IT with Microsoft Excel, IoT &amp; ICT Training bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">So, don&#39;t wait further and join the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Functional Skills IT with Microsoft Excel, IoT &amp; ICT Training</strong> community today and let your voyage of discovery begin!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcomes:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Upon completion of the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Functional Skills IT with Microsoft Excel, IoT &amp; ICT Training</strong> Bundle, you will be able to:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Attain a holistic understanding in the designated areas of study with the Functional Skills IT with Microsoft Excel, IoT &amp; ICT Training bundle.</li><li fr-original-style="" style="box-sizing: border-box;">Establish robust bases across each course nestled within the Functional Skills IT with Microsoft Excel, IoT &amp; ICT Training bundle.</li><li fr-original-style="" style="box-sizing: border-box;">Decipher intricate concepts through the articulate content of the Functional Skills IT with Microsoft Excel, IoT &amp; ICT Training bundle.</li><li fr-original-style="" style="box-sizing: border-box;">Amplify your prowess in interpreting, scrutinising, and implementing theories.</li><li fr-original-style="" style="box-sizing: border-box;">Procure the capacity to engage with the course material on an intellectual and profound level.</li><li fr-original-style="" style="box-sizing: border-box;">Become proficient in the art of problem-solving across various disciplines.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Stepping into the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Functional Skills IT with Microsoft Excel, IoT &amp; ICT Training</strong> bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Functional Skills IT with Microsoft Excel, IoT &amp; ICT Training</strong> bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Functional Skills IT with Microsoft Excel, IoT &amp; ICT Training</strong> bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Functional Skills IT with Microsoft Excel, IoT &amp; ICT Training bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Functional Skills IT with Microsoft Excel, IoT &amp; ICT Training bundle allows learners to make meaningful contributions to their chosen fields. Embark on the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Functional Skills IT with Microsoft Excel, IoT &amp; ICT Training</strong> journey and let knowledge guide you towards a brighter future.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">CPD</div>
    </h2>

                        <div id="cpd" fr-original-style="" style="box-sizing: border-box;">
                            <div fr-original-style="" style="box-sizing: border-box;">
                                <div fr-original-style="" style="box-sizing: border-box;">
                                    <div fr-original-style="" style="box-sizing: border-box;">
                                        100 CPD hours / points
                                    </div>
                                        <div fr-original-style="" style="box-sizing: border-box;">
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for" fr-original-style="" style="box-sizing: border-box;">
                            <ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Individuals keen on deepening their firm understanding in the respective fields.</li><li fr-original-style="" style="box-sizing: border-box;">Students pursuing higher education looking for comprehensive theory modules.</li><li fr-original-style="" style="box-sizing: border-box;">Professionals seeking to refresh or enhance their knowledge.</li><li fr-original-style="" style="box-sizing: border-box;">Anyone with a thirst for knowledge and a passion for continuous learning.</li></ul>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Requirements</div>
    </h2>

                        <div id="requirements" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Without any formal requirements, you can delightfully enrol in this <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Functional Skills IT with Microsoft Excel, IoT &amp; ICT Training</strong> Bundle.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Career path</div>
    </h2>

                        <div id="career_path" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Armed with the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Functional Skills IT with Microsoft Excel, IoT &amp; ICT Training</strong> bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it&#39;s academic research, consultancy, or programme management, this bundle lays a solid groundwork.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Certificates</div>
    </h2>

                        <div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">
                                    <h4 fr-original-style="" style="box-sizing: border-box;">CPD Certificate Of Completion</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Digital certificate -
            Included
        </p>
            <div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">8 Digital Certificates Are Included With This Bundle</p></div>
        <h4 fr-original-style="" style="box-sizing: border-box;">CPD Quality Standard Hardcopy Certificate (FREE UK Delivery)</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Hard copy certificate -
            &pound;9.99
        </p>
            <div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Hardcopy Transcript: &pound;9.99</p></div>

                        </div>

NextGen Learning

Computing Skills

IT Skills

Professional Skills Course (PSC)

Trainers Course

Digital Skills

ICDL (International Certification of Digital Literacy)

Functional Skills IT with Microsoft Excel, IoT & ICT Training - 8 Courses Bundle

General Admission

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Are you ready to embark on an enlightening journey of wisdom with the Marketing A to Z: Digital Marketing, Social Media Marketing &amp; Sales Funnels bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our bundle - <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Marketing A to Z: Digital Marketing, Social Media Marketing &amp; Sales Funnels</strong>.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Delve into eight immersive CPD Accredited courses, each a </strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">simple</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> course: </strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 1: </strong>Marketing<br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 2: </strong>Strategic Planning and Analysis for Marketing<br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 3: </strong>Digital Marketing - Growth Hacking Techniques - Online Course<br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 4: </strong>Social Media Marketing Course -The Step by Step Guide<br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 5: </strong>Creating Highly Profitable Sales Funnels<br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 6: </strong>Email Marketing for Beginners<br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 7: </strong>SEO - Search Engine Optimisation<br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 8: </strong>ChatGPT for Marketing and Productivity with AI Tools<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Marketing A to Z: Digital Marketing, Social Media Marketing &amp; Sales Funnels bundle illuminate your path to wisdom.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Marketing A to Z: Digital Marketing, Social Media Marketing &amp; Sales Funnels</strong> bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In the framework of the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Marketing A to Z: Digital Marketing, Social Media Marketing &amp; Sales Funnels</strong> package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Marketing A to Z: Digital Marketing, Social Media Marketing &amp; Sales Funnels bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">So, don&#39;t wait further and join the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Marketing A to Z: Digital Marketing, Social Media Marketing &amp; Sales Funnels</strong> community today and let your voyage of discovery begin!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcomes:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Upon completion of the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Marketing A to Z: Digital Marketing, Social Media Marketing &amp; Sales Funnels</strong> Bundle, you will be able to:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Attain a holistic understanding in the designated areas of study with the Marketing A to Z: Digital Marketing, Social Media Marketing &amp; Sales Funnels bundle.</li><li fr-original-style="" style="box-sizing: border-box;">Establish robust bases across each course nestled within the Marketing A to Z: Digital Marketing, Social Media Marketing &amp; Sales Funnels bundle.</li><li fr-original-style="" style="box-sizing: border-box;">Decipher intricate concepts through the articulate content of the Marketing A to Z: Digital Marketing, Social Media Marketing &amp; Sales Funnels bundle.</li><li fr-original-style="" style="box-sizing: border-box;">Amplify your prowess in interpreting, scrutinising, and implementing theories.</li><li fr-original-style="" style="box-sizing: border-box;">Procure the capacity to engage with the course material on an intellectual and profound level.</li><li fr-original-style="" style="box-sizing: border-box;">Become proficient in the art of problem-solving across various disciplines.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Stepping into the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Marketing A to Z: Digital Marketing, Social Media Marketing &amp; Sales Funnels</strong> bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Marketing A to Z: Digital Marketing, Social Media Marketing &amp; Sales Funnels</strong> bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Marketing A to Z: Digital Marketing, Social Media Marketing &amp; Sales Funnels</strong> bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Marketing A to Z: Digital Marketing, Social Media Marketing &amp; Sales Funnels bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Marketing A to Z: Digital Marketing, Social Media Marketing &amp; Sales Funnels bundle allows learners to make meaningful contributions to their chosen fields. Embark on the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Marketing A to Z: Digital Marketing, Social Media Marketing &amp; Sales Funnels</strong> journey and let knowledge guide you towards a brighter future.</p><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">CPD</div>
    </h2>

                        <div id="cpd" fr-original-style="" style="box-sizing: border-box;">
                            <div fr-original-style="" style="box-sizing: border-box;">
                                <div fr-original-style="" style="box-sizing: border-box;">
                                    <div fr-original-style="" style="box-sizing: border-box;">
                                        90 CPD hours / points
                                    </div>
                                        <div fr-original-style="" style="box-sizing: border-box;">
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for" fr-original-style="" style="box-sizing: border-box;">
                            <ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Individuals keen on deepening their firm understanding in the respective fields.</li><li fr-original-style="" style="box-sizing: border-box;">Students pursuing higher education looking for comprehensive theory modules.</li><li fr-original-style="" style="box-sizing: border-box;">Professionals seeking to refresh or enhance their knowledge.</li><li fr-original-style="" style="box-sizing: border-box;">Anyone with a thirst for knowledge and a passion for continuous learning.</li></ul>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Requirements</div>
    </h2>

                        <div id="requirements" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Without any formal requirements, you can delightfully enrol in this <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Marketing A to Z: Digital Marketing, Social Media Marketing &amp; Sales Funnels</strong> Bundle.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Career path</div>
    </h2>

                        <div id="career_path" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Armed with the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Marketing A to Z: Digital Marketing, Social Media Marketing &amp; Sales Funnels</strong> bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it&#39;s academic research, consultancy, or programme management, this bundle lays a solid groundwork.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Certificates</div>
    </h2>

                        <div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">
                                    <h4 fr-original-style="" style="box-sizing: border-box;">CPD Certificate Of Completion</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Digital certificate -
            Included
        </p>
            <div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">8 Digital Certificates Are Included With This Bundle</p></div>
        <h4 fr-original-style="" style="box-sizing: border-box;">CPD Quality Standard Hardcopy Certificate (FREE UK Delivery)</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Hard copy certificate -
            &pound;9.99
        </p>
            <div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Hardcopy Transcript: &pound;9.99</p></div>

                        </div>

Online Course Marketing

Online Course Creation

Digital Marketing

Video Marketing

Media Marketing

Google Digital Marketing

Marketing A to Z: Digital Marketing, Social Media Marketing & Sales Funnels - 8 Courses Bundle

<h2><b>Course Overview:</b></h2>
<span>The </span><b>Office Skills and Administration Level 3</b><span> course covers everything from business writing and phone etiquette to body language interpretation and minute-taking methods. </span>

<span>You will not only learn to improve your communication and organisational aptitudes, but you will also even be trained to get the most out of Microsoft's Excel and PowerPoint. Maximise your career potential and take your office abilities to a new standard.</span>
<h2><b>Key Features of the Course:</b></h2>
<ul>
 	<li><span>CPD certificate upon completion</span></li>
 	<li><span>24/7 learning assistance for continuous support</span></li>
 	<li><span>Engaging and interactive learning materials</span></li>
 	<li><span>A comprehensive curriculum covering various aspects of </span><b>Office Skills and Administration Level 3</b></li>
 	<li><span>Learn at your own pace, anywhere and anytime</span></li>
</ul>
<h2><b>Who is This Course For?</b></h2>
<span>The </span><b>Office Skills and Administration Level 3</b><span> course is for individuals looking to improve their office skills and administrative capabilities. </span>

<span>It's suitable for office professionals, administrators, and those aspiring to enhance their office management expertise, whether you're new to the field or have some experience.</span>
<h2><b>What You Will Learn:</b></h2>
<span>This </span><b>Office Skills and Administration Level 3</b><span> course covers:</span>
<ul>
 	<li><span>Efficient personal assistant skills.</span></li>
 	<li><span>Effective admin support techniques.</span></li>
 	<li><span>Administrative management strategies.</span></li>
 	<li><span>Enhanced organisational skills.</span></li>
 	<li><span>Professional telephone etiquette.</span></li>
 	<li><span>Business writing proficiency.</span></li>
 	<li><span>Time management, effective communication, meeting management, and basic Excel and PowerPoint skills.</span></li>
</ul>
<h2><b>Why Enrol in This Course:</b></h2>
<span>Taking part in the </span><b>Office Skills and Administration Level 3 </b><span>course has several advantages. It is a highly popular programme that was recently upgraded to reflect modern office management trends and practices. </span>

<span>By staying current with industry standards, you will increase your employability and open the door to great career opportunities in the administrative profession.</span>
<h2><b>Requirements:</b></h2>
<span>To enrol in the </span><b>Quality Tools and Problem Solving Methods</b><span> course, you typically need:</span>
<ul>
 	<li><span>Basic office management knowledge.</span></li>
 	<li><span>Interest in advanced administrative skills.</span></li>
 	<li><span>Computer and internet proficiency.</span></li>
 	<li><span>Proficiency in English.</span></li>
 	<li><span>Completion of the course provider's requirements.</span></li>
</ul>
<h2><b>Career Path:</b></h2>
<span>Upon completing the </span><b>Office Skills and Administration Level 3</b><span> course, you can pursue diverse and rewarding career opportunities. Here are five related professions, along with their average UK salaries:</span>
<ul>
 	<li><span>Office Manager (£30,000-£50,000 per year)</span></li>
 	<li><span>Administrative Coordinator (£25,000-£40,000 per year)</span></li>
 	<li><span>Executive Assistant (£30,000-£55,000 per year)</span></li>
 	<li><span>Data Entry Specialist (£20,000-£30,000 per year)</span></li>
 	<li><span>Customer Service Representative (£20,000-£35,000 per year)</span></li>
</ul>
<h2><b>Certification:</b></h2>
<span>After successfully completing the </span><b>Office Skills and Administration Level 3</b><span> course, you will be issued a CPD certificate that is acknowledged across many sectors. This recognised accreditation can help you improve your professional reputation and broaden your employment opportunities.</span>

<span>Take part now for proficiency in office skills and administration, and join a global community of learners on this transforming educational adventure.</span> <h3>Course Curriculum</h3><div><p>12 sections • 54 lectures • 18:19:00 total length</p></div><div><div><div><div><div><div><div><p>•Personal Assistant: 01:23:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Admin Support: 01:54:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Administrative Management: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Organisational Skills: 01:16:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Telephone Etiquette: 01:07:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Business Writing: 01:24:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Time Management: 01:09:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Body Language and Effective Communication: 01:23:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Meeting Management: 01:24:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Navigate the Excel User Interface: 00:28:00</p></div><div><div><p>•Use Excel Commands: 00:10:00</p></div><div><div><p>•Create and Save a Basic Workbook: 00:19:00</p></div><div><div><p>•Enter Cell Data: 00:12:00</p></div><div><div><p>•Use Excel Help: 00:05:00</p></div><div><div><p>•Create Worksheet Formulas: 00:15:00</p></div><div><div><p>•Insert Functions: 00:17:00</p></div><div><div><p>•Reuse Formulas and Functions: 00:17:00</p></div><div><div><p>•Insert, Delete, and Adjust Cells, Columns, and Rows: 00:10:00</p></div><div><div><p>•Search for and Replace Data: 00:09:00</p></div><div><div><p>•Use Proofing and Research Tools: 00:07:00</p></div><div><div><p>•Apply Text Formats: 00:16:00</p></div><div><div><p>•Apply Number Format: 00:08:00</p></div><div><div><p>•Align Cell Contents: 00:09:00</p></div><div><div><p>•Apply Styles and Themes: 00:12:00</p></div><div><div><p>•Apply Basic Conditional Formatting: 00:11:00</p></div><div><div><p>•Create and Use Templates: 00:08:00</p></div><div><div><p>•Preview and Print a Workbook: 00:10:00</p></div><div><div><p>•Set Up the Page Layout: 00:09:00</p></div><div><div><p>•Configure Headers and Footers: 00:07:00</p></div><div><div><p>•Manage Worksheets: 00:05:00</p></div><div><div><p>•Manage Workbook and Worksheet Views: 00:07:00</p></div><div><div><p>•Manage Workbook Properties: 00:06:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Customize the User Interface: 00:19:00</p></div><div><div><p>•Set PowerPoint 2016 Options: 00:07:00</p></div><div><div><p>•Modify Slide Masters and Slide Layouts: 00:16:00</p></div><div><div><p>•Add Headers and Footers: 00:05:00</p></div><div><div><p>•Modify the Notes Master and the Handout Master: 00:04:00</p></div><div><div><p>•Create SmartArt: 00:09:00</p></div><div><div><p>•Modify SmartArt: 00:05:00</p></div><div><div><p>•Write Math Equations: 00:07:00</p></div><div><div><p>•Add Audio to a Presentation: 00:09:00</p></div><div><div><p>•Add Video to a Presentation: 00:10:00</p></div><div><div><p>•Customize Animations and Transitions: 00:14:00</p></div><div><div><p>•Review a Presentation: 00:15:00</p></div><div><div><p>•Store and Share Presentations on the Web: 00:06:00</p></div><div><div><p>•Annotate a Presentation: 00:07:00</p></div><div><div><p>•Set Up a Slide Show: 00:08:00</p></div><div><div><p>•Create a Custom Slide Show: 00:03:00</p></div><div><div><p>•Add Hyperlinks and Action Buttons: 00:07:00</p></div><div><div><p>•Record a Presentation: 00:05:00</p></div><div><div><p>•Secure a Presentation: 00:11:00</p></div><div><div><p>•Broadcast a Slide Show: 00:07:00</p></div><div><div><p>•Create a Video or a CD: 00:08:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Assignment - Office Skills and Administration Level 3: 00:00:00</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Apex Learning

Office Skills & Productivity

Office Skills

Office Management

Office Productivity

Office Administration

Office Skills and Administration Level 3

<h2><strong>Course Overview:</strong></h2>

<p>Are you ready to unlock the world of digital possibilities by understanding the art and science of data analytics? We live in an era where data back every decision and every action requires insightful analysis. Clive Humby said, "Data is the new oil, and it's the new oil, so it's an invaluable resource for companies worldwide.</p>



<p>This comprehensive course covers a broad spectrum of data analytics, starting with an engaging <strong>'Introduction to the World of Data,' before delving into the fundamental components like the 'Basics of Data Analytics,' 'Statistics for Data Analytics,' and the 'Actions Taken in the Data Analysis Process.' Each subsequent module is carefully designed to guide you through various stages of data analytics. You'll explore 'Data Mining,' work with 'Excel for Data Analytics,' and discover 'Tools for Data Analytics.' The curriculum wraps up with a focus on 'Data-Analytic Thinking' and 'Data Visualisation.'</strong></p>



<p>Enrol today and start your journey to becoming a data analytics expert!</p>


<hr />

<h2><strong>Key Features of the Course:</strong></h2>
<p>This course comes with a<strong> CPD certificate</strong>, affirming your proficiency in data analytics. It <strong>offers 24/7 learning assistance</strong> to ensure you get the most out of your learning journey. The content is presented in easy-to-understand and <strong>engaging learning materials</strong>, carefully curated to make your journey in data analytics enlightening.</p>

<hr />

<h2><strong>Who is This Course For?</strong></h2>
<p>This course suits professionals seeking to leverage data analytics in their respective fields, individuals aspiring to venture into the data science arena, and students keen to acquire contemporary skills for the digital age.</p>


<hr />

<h2><strong>What You Will Learn:</strong></h2>

<p>Understand the fundamental concepts of data analytics.</p>



<ul>
<li>Apply statistical techniques to analyse large data sets.</li>



<li>Implement effective strategies for data collection and storage.</li>



<li>Master the art of data mining and extraction of valuable insights.</li>



<li>Utilise Excel and other tools effectively for data analysis.</li>



<li>Develop a data-analytic mindset for problem-solving.</li>



<li>Translate data insights into compelling visualisations.</li>
</ul>

<hr />

<h2><strong>Why Enrol in This Course:</strong></h2>
<p>This course will open doors to <strong>many opportunities</strong>. You will learn from <strong>top-notch professionals</strong>, utilise <strong>quality learning materials </strong>and have access to trending and <strong>recently updated curriculum.</strong></p>

<hr />

<h2><strong>Requirements:</strong></h2>

<ul>
<li>A basic understanding of computers</li>



<li>A willingness to learn</li>
</ul>

<hr />

<h2><strong>Career Path:</strong></h2>

<p>The expertise gained from this Data Analytics course can pave your way into a variety of professions, such as:</p>



<ul>
<li>Data Analyst (£30,000-£60,000)</li>



<li>Business Analyst (£35,000-£70,000)</li>



<li>Market Research Analyst (£27,000-£55,000)</li>



<li>Operations Analyst (£31,000-£62,000)</li>



<li>Quantitative Analyst (£45,000-£85,000)</li>



<li>Data Scientist (£50,000-£90,000)</li>



<li>Data Engineer (£35,000-£75,000)</li>
</ul>



<hr />

<h2><strong>Certification:</strong></h2>

<p>On successful completion of this course, <strong>you will receive a CPD certificate,</strong> testifying your mastery in the field of data analytics. With this recognition, you can confidently showcase your skills and expertise in the professional world.</p>



<p>Data analytics is a powerful tool that can be used to make better decisions, improve efficiency, and drive innovation. If you want to join this growing field, this course is for you!</p>


<hr />
<h2><strong>FAQ</strong></h2>



<h3><strong>What do you mean by data analytics?</strong></h3>



<p>Data analytics is the process of collecting, cleaning, analyzing, and interpreting data to extract insights.</p>



<h3><strong>What data analytics actually do?</strong></h3>



<p>Data analytics helps businesses make better decisions by providing them with insights into their data. This can include insights into customer behavior, market trends, and product performance.</p>



<h3><strong>What are the 5 data analytics?</strong></h3>



<p>The 5 data analytics are:</p>



<ul>
<li><em>Descriptive analytics: </em>This type of analytics describes what has happened in the past.</li>



<li><em>Diagnostic analytics: </em>This type of analytics identifies the root cause of problems.</li>



<li><em>Predictive analytics: </em>This type of analytics predicts what will happen in the future.</li>



<li><em>Prescriptive analytics:</em> This type of analytics recommends actions to take based on the predictions.</li>



<li><em>Visual analytics: </em>This type of analytics uses visual representations of data to make it easier to understand.</li>
</ul>



<h3><strong>What is data analytics examples?</strong></h3>



<p>Here are some examples of data analytics:</p>



<ul>
<li>A retailer uses data analytics to track customer behaviour and identify trends.</li>



<li>A bank uses data analytics to predict which customers are likely to default on their loans.</li>



<li>A healthcare provider uses data analytics to identify patients who are at risk for certain diseases.</li>
</ul>



<h3><strong>What are 4 types of analytics?</strong></h3>



<p>The 4 types of analytics are:</p>



<ul>
<li><em>Descriptive analytics: </em>This type of analytics describes what has happened in the past.</li>



<li><em>Diagnostic analytics:</em> This type of analytics identifies the root cause of problems.</li>



<li><em>Predictive analytics: </em>This type of analytics predicts what will happen in the future.</li>



<li><em>Prescriptive analytics: </em>This type of analytics recommends actions to take based on the predictions.</li>
</ul>



<h3><strong>Why do we use data analytics?</strong></h3>



<p>We use data analytics to make better decisions, improve efficiency, and drive innovation.</p>



<p>Here are some of the benefits of using data analytics:</p>



<ul>
<li><em>Better decision-making:</em> Data analytics can help businesses make better decisions by providing them with insights into their data.</li>



<li><em>Improved efficiency:</em> Data analytics can help businesses improve efficiency by identifying areas where they can save time and money.</li>



<li><em>Driven innovation: </em>Data analytics can help businesses drive innovation by identifying new opportunities and trends.</li>
</ul> <h3>Course Curriculum</h3><div><p>13 sections • 13 lectures • 12:25:00 total length</p></div><div><div><div><div><div><div><div><p>•Introduction to the World of Data: 01:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Basics of Data Analytics: 00:40:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Statistics for Data Analytics: 01:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Actions Taken in the Data Analysis Process: 00:55:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Gathering the Right Information: 01:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Storing Data: 01:15:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Data Mining: 01:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Excel for Data Analytics: 01:20:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Tools for Data Analytics: 01:20:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Data-Analytic Thinking: 01:10:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Data Visualisation That Clearly Describes Insights: 00:45:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Data Visualization Tools: 01:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Assignment - Data Analytics: 00:00:00</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Business Analytics & Intelligence

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<h2>Emotional Intelligence</h2><p>Rational, problem-solving intelligence is not enough. You need EQ - the ability to monitor one's own and others' feelings and emotions, to discriminate among them, and to use this information to guide one's thinking and actions. Surprisingly, perhaps, this realisation has been one of the most important business developments in recent times. This session will help participants explore what it means for them and understand how to use it to make life easier, less stressful, more successful.</p><h3>Learning objectives</h3><ul><li>Identify your own emotional intelligence &amp;'blind spots'</li><li>Learn how to use emotional intelligence to bring out the best in others</li><li>Be able to cope with disappointments, challenges and obstacles more effectively</li><li>Know how to demonstrate empathy in a wide range of situations</li><li>Discover how to &amp;'read' the &amp;'silent messages' other people send out and what they're really saying</li><li>Explore techniques for using emotional intelligence during difficult conversations</li></ul><section>
                    <h3>Welcome, agenda, overview</h3><p>The origins of emotional intelligence and some of the thinking underpinning its importance. The value of developing your emotional intelligence from a personal and professional perspective. Welcome, agenda and personal objectives using &amp;'chat'.</p><h3>The EQ model</h3><p>Introduction to the factors that make up emotional intelligence: awareness and regulation of self and others. Getting to know the four-quadrant EQ model: self-awareness, self-management, social awareness and relationship management. Practical session covering each of the quadrants in turn:</p><ul><li>Self-awareness - How seeking honest, constructive feedback from others can give us a more accurate perspective on how we come across. Tools for increasing self-awareness and reducing &amp;'blind spots'.</li><li>Self-management - Learning to take control of your emotions, instead of being a victim of them. How to choose your response to people and situations rather than reacting automatically. Developing behavioural flexibility. Coping with disappointments and setbacks. Facilitator shares techniques for participants to practise live on the session. Feedback in &amp;'chat'.</li><li>Social-awareness - Recognising and understanding other people's emotions. Developing sensory acuity - the ability to read non-verbal cues such as body language and voice tone. Keeping your attention &amp;'out there' rather than being in your own thoughts. Images to practise the skill with discussion and feedback from the group using microphone.</li><li>Relationship-management - The importance of interpersonal skills. How to connect with people and build rapport with them, verbally and non-verbally. Demo exercise using either video or microphone with volunteers. Demonstrating empathy.</li></ul><h3>Managing difficult situations</h3><p>Staying controlled and unflappable in time of stress and tension. How to resolve disagreement and conflict easily and effectively. Thinking clearly and staying focused when under pressure. Dealing with strong emotions such as anger and frustration. Group discussion.</p><h3>Action plans and next steps</h3><p>Participants reflect on their next steps and how they will implement their learning in the workplace. Each person makes a commitment for what they will do differently in a group whiteboard which can be circulated to participants following the session as a reminder of their actions.</p><h3>Close</h3>


                </section>

Maximum Performance

Emotional Intelligence

<p dir="ltr" id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Functional Skills Maths Level 2 course can help you improve your mathematical skills and advance your profession. Discover important topics such as integers, fractions, percentages, and others for academic and professional success.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">In this course, you will learn how to work with different types of numbers, such as integers, fractions, decimals, percentages, and ratios. You will also learn how to use mathematical techniques to solve various problems in real-life situations.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Whether you are preparing for exams, applying for jobs, or advancing your career, this course will help you develop the maths skills that employers and educators value.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Join this course today and master the key concepts of maths to boost your personal and professional growth.</span></p><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Learning Outcome of Functional Skills Maths Level 2</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Master integers, fractions, decimals, percentages, and their practical applications.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Apply BODMAS rules for effective mathematical problem-solving.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Develop critical thinking in mathematics, laying the groundwork for logical reasoning.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Apply theoretical knowledge practically, preparing for success in both academic and real-world contexts.</li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Key Features of the Course</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">A CPD certificate that is recognised worldwide.</li><li dir="ltr" style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">A great online learning experience.</li><li dir="ltr" style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Interesting and unique online materials and activities.</li><li dir="ltr" style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Expert guidance and support from the field leaders.</li><li dir="ltr" style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Access to the study resources anytime you want.</li><li dir="ltr" style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Friendly and helpful customer service and admin support by email, phone, and chat from Monday through Friday.</li><li dir="ltr" style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Get a year-long access to the course.</li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Who is this course for</span></h2><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">This Functional Skills Maths Level 2 Course is suitable for -</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Those seeking to enhance their mathematical skills for personal and professional development.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Individuals aiming to improve grammar, sentence structure, and spelling for enhanced communication.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Students preparing for academic success in mathematics.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Professionals looking to enhance numerical proficiency for career advancement.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Anyone interested in Functional Skills Maths Level 2 and its practical applications.</li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Requirements</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">No prerequisites; suitable for individuals from any academic background.</li><li dir="ltr" style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Accessible course materials from any internet-enabled device.</li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">CPD Certificate from Course Gate</span></h2><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for &pound;9 and the hard copy for &pound;15. Also, you can order both PDF and hardcopy certificates for &pound;22.</span></p><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Career path<br fr-original-style="" style="box-sizing: border-box;"></span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Mathematics Specialist</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Educator or Tutor</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Data Analyst</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Career in Finance</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Teaching Assistant</li></ul>

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Functional Skills Maths Level 2

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			<div>
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				</div>
						</div>
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		</div>
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					</div>
		</section>
							</div>
				</div>
			<p><b>The Authority Guide to Emotional Resilience in Business</b><span> course is one of the best-demanded courses to learn about emotional behaviour. It helps to develop emotional resilience and learn how to maintain realistic optimism to help you to manage stress more effectively within a business environment. </span></p>
<p><span>This course provides you with the knowledge to help you understand how to deal effectively with the emotions integrated with change and unfamiliar or uncertain circumstances in your business. This course will teach you more about emotions in stress management. Learn how to develop your emotional resilience and use this skill at work. </span></p>
<h3><strong>What you'll learn</strong></h3>
<ul>
<li><span>understand emotional resilience with a business focus.</span></li>
<li>put in place strategies to manage stress and weather storms in the workplace.</li>
<li>develop your own personal resilience.</li>
<li><span>understand how to develop resilience within the hearts and minds of your team and your organisation.</span></li>
</ul>
<h3><strong>Requirements</strong></h3>
<div>
<ul>
<li>You should have an interest and understanding of emotional intelligence but no prior knowledge and experience is needed to benefit from the course.</li>
<li>You should be interested in emotions and resilience at work.</li>
<li>You should be keen to learn techniques to understand how to contribute to your business success.</li>
</ul>
</div><table>				<tbody><tr>
					<td colspan="4">Introduction to the Authority Guide to Emotional Resilience in Business</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Resilience</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What is Resilience?</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Why Resilience is Useful and When Resilience is Useful</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Benefits of Resilience and Being More Resilient</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Moods, Environments and Situations</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assessing your Emotional Resilience</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assessing your Emotional Resilience</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Resilience vs. Coping</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Coping With The Stresses And Strains of Life</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>When Stress Takes Over</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Role of Risk in Resilience</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Challenge and Resilience</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Moving From Setback to Comeback</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Facilitating Change</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Developing Resilience In Change</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How Emotions Are Involved In Change</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Personal Transition Through Change</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Personal Transition Through Change Curve</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Anxiety - Can I Cope?</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Happiness - At Last Something Is Going To Change</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Denial - Change? What Change?</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Anger - This Is Having A Bigger Impact Upon Me Than I Thought</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Disillusionment - I'm Off. This Isn't For Me.</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Depression or Despair - Who Am I?</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Hostility - I'm Going To Make This Work If It Kills Me</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Acceptance - I Can See Myself In The Future</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Moving Forward - This Can Work And Be Good</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Ways To Look After Yourself In Times Of Change</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4">The Characteristics of Resilience</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Characterising Resilience</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Anti-Fragility - The Resilience Of The Future</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Resilience Is a Mindset</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Dynamics Of Resilience - Your Capacity To Adapt</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Energy Levels And Resilience - Being Energy Efficient</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Increasing Levels Of Resilience</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Body's Reaction To Adversity</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Neuroscience Of Resilience</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4">The Behaviours of Resilience</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Information Contained In Emotions</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Role of Optimism In Resilience</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Your Beliefs About Perfectionism - How These Impact Upon Your Resilience</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How Your Attitude To Change Impacts Upon Your Resilience</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How Too Much Resilience Causes Problems</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Working With Too Much Resilience</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Role Of Mindfulness In Developing Resilience</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How Coaching Helps</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4">8 Action Strategies to Develop Resilience</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Strategy 1 - Feel in Control</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Strategy 2 - Create a Personal Vision</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Strategy 3 - Be Flexible and Adaptable</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Strategy 4 - Get Organised</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Strategy 5 - A Mindset for Problem Solving</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Strategy 6 - Get Connected</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Strategy 7 - Be Socially Competent</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Strategy 8 - Be Proactive</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Team Resilience</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Ways Of Working To Build Team Resilience</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The 4 Things That Resilient Teams Do</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Way to Lead Resilient Teams</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Ways To Strengthen Resilience In Others</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Organisational Resilience</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What is Organisational Resilience?</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Working With Volatility, Uncertainty, Complexity and Ambiguity (VUCA)</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Capacity of Individuals and Organisation to Deal with VUCA</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Ways To Build Resilient Organisations</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4">The Paradox of Resilience</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Paradox of Resilience</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
				</tbody></table>

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Stress Management

Leadership Skills

Emotional Resilience

Master Your Emotions

Mental Resilience

Resilience

The Authority Guide to Emotional Resilience in Business

<section>
						<div>
					<div>
			<div>
								<div>
				<div>
			<h2>Overview</h2>		</div>
				</div>
				<div>
				<div>
							<p><span>By enroling in Communication Masterclass Building Strong Relationships, you can kickstart your vibrant career and strengthen your profound knowledge. You can learn everything you need to know about the topic.</span></p><p><span>The Communication Masterclass Building Strong Relationships course includes all of the most recent information to keep you abreast of the employment market and prepare you for your future. The curriculum for this excellent Communication Masterclass Building Strong Relationships course includes modules at all skill levels, from beginner to expert. You will have the productivity necessary to succeed in your organisation once you have completed our Communication Masterclass Building Strong Relationships Program.</span></p><p><span>So enrol in our Communication Masterclass Building Strong Relationships course right away if you're keen to envision yourself in a rewarding career.</span></p>						</div>
				</div>
					</div>
		</div>
							</div>
		</section>
				<section>
						<div>
					<div>
			<div>
								<div>
				<div>
			<h2><b>Description</b>
</h2>		</div>
				</div>
				<div>
				<div>
							<p><span>Enroling in this Communication Masterclass Building Strong Relationships course can improve your Communication Masterclass Building Strong Relationships perspective, regardless of your skill levels in the Communication Masterclass Building Strong Relationships topics you want to master. If you're already a Communication Masterclass Building Strong Relationships expert, this peek under the hood will provide you with suggestions for accelerating your learning, including advanced Communication Masterclass Building Strong Relationships insights that will help you make the most of your time. This Communication Masterclass Building Strong Relationships course will act as a guide for you if you've ever wished to excel at Communication Masterclass Building Strong Relationships.</span></p>						</div>
				</div>
					</div>
		</div>
							</div>
		</section>
				<section>
						<div>
					<div>
			<div>
								<div>
				<div>
			<h2>Why Choose Us?</h2>		</div>
				</div>
				<div>
				<div>
							<ul><li><span>After successfully completing the Communication Masterclass Building Strong Relationships Course, you will receive a </span><b>FREE PDF Certificate </b><span>as evidence of your newly acquired abilities.</span></li><li><span>Lifetime access to the whole collection of Communication Masterclass Building Strong Relationships learning materials.</span></li><li><span>Online test with immediate results</span></li><li><span>Enroling in the course has no additional cost.</span></li><li><span>You can study and complete the Communication Masterclass Building Strong Relationships course at your own pace.</span></li><li><span>Study for the Communication Masterclass Building Strong Relationships course using any internet-connected device, such as a computer, tablet, or mobile device.</span></li></ul>						</div>
				</div>
					</div>
		</div>
							</div>
		</section>
				<section>
						<div>
					<div>
			<div>
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				<div>
			<h2>Who Is This Course For?</h2>		</div>
				</div>
				<div>
				<div>
							<p><span>This Communication Masterclass Building Strong Relationships course is a great place to start if you're looking to start a new career in Communication Masterclass Building Strong Relationships field. This training is for anyone interested in gaining in-demand Communication Masterclass Building Strong Relationships proficiency to help launch a career or their business aptitude. </span></p>						</div>
				</div>
					</div>
		</div>
							</div>
		</section>
				<section>
						<div>
					<div>
			<div>
								<div>
				<div>
			<h2>Requirements</h2>		</div>
				</div>
				<div>
				<div>
							<p><span>The Communication Masterclass Building Strong Relationships course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Communication Masterclass Building Strong Relationships, without any fuss.</span></p>						</div>
				</div>
					</div>
		</div>
							</div>
		</section>
				<section>
						<div>
					<div>
			<div>
								<div>
				<div>
			<h2>Career Path</h2>		</div>
				</div>
				<div>
				<div>
							<p><span>This Communication Masterclass Building Strong Relationships training will assist you develop your Communication Masterclass Building Strong Relationships ability, establish a personal brand, and present a portfolio of relevant talents. It will help you articulate a  Communication Masterclass Building Strong Relationships professional story and personalise your path to a new career. Furthermore, developing this Communication Masterclass Building Strong Relationships skillset can lead to numerous opportunities for high-paying jobs in a variety of fields.</span></p>						</div>
				</div>
					</div>
		</div>
							</div>
		</section> <div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table>				<tbody><tr>
					<td colspan="4">Introduction to Communication Masterclass</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What are communication and its importance in the workplace</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 01: What You Should Know About Communication</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What You Should Know About Communication</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>6 Barriers to Effective Communication</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>9 Tips for Improving Your Communications Skills</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>6 Ways to Improve Your Communication Skills at Work important Communication Skill</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
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								<tr>
					<td><i></i></td>
					<td>6 Ways to Stand Out From the Crowd</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
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					<td><i></i></td>
					<td>How To Communicate With Your Team More Effectively</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
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					<td colspan="4">Module 02: Understanding Your Natural Behavioral and Communication Style</td>
				</tr>
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					<td><i></i></td>
					<td>Understanding Your Natural Behavioral and Communication Style</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
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					<td><i></i></td>
					<td>Reading Behavioral Clues to Myers-Briggs Personality Types: Extraversion/Introve</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
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					<td><i></i></td>
					<td>Communicating with the Four DISC Styles</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
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					<td><i></i></td>
					<td>Are You Communicating Effectively? The 4 Colors of Communication</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
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					<td><i></i></td>
					<td>Understanding your personal communication style - why it is important</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
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					<td><i></i></td>
					<td>How communication styles can influence workplace culture</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
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					<td colspan="4">Module 03: The Importance of Listening in Communication</td>
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					<td><i></i></td>
					<td>The Importance of Listening in Communication</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
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					<td><i></i></td>
					<td>The 10 Commandments of Communication to Build Trust</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
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					<td><i></i></td>
					<td>Body Language of Listeners</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
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					<td><i></i></td>
					<td>Important Active Listening Skills and Techniques to Understand Someone's Needs</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
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					<td><i></i></td>
					<td>Active Listening: Avoid Miscommunication With Clients And Colleagues</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
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					<td><i></i></td>
					<td>How Listening Impacts Conflict</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
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					<td colspan="4">Module 04: The Importance of Non-verbal Communication</td>
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					<td><i></i></td>
					<td>The Importance of Non-verbal Communication</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Communicating with Your Body</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
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								<tr>
					<td><i></i></td>
					<td>How to Learn Body Language?</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
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								<tr>
					<td><i></i></td>
					<td>How to learn another culture's non-verbal cues</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
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								<tr>
					<td><i></i></td>
					<td>The Importance of Non-Verbal Communication</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Why Nonverbal Communication Matters in the Workplace</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
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								<tr>
					<td colspan="4">Module 05: Developing Good Communication Skills is Key in Business</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Developing Good Communication Skills is Key in Business</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Ask for honest feedback</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Start and end with key points</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Get comfortable speaking extemporaneously</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Get to know your audience</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Focus on earning respect instead of laughs</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Working as a Team Depends on Good Communication</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Working as a Team Depends on Good Communication</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Encourage trust and cooperation among employees on your team</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Delegate problem-solving tasks to the team</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Establish team values and goals</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Set ground rules for the team</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Facilitate communication</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Conclusion</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Review</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Communication Masterclass Building Strong Relationships Course

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			<h4>Overview</h4>		</div>
				</div>
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				<div>
				<div>
							<p>Embark on an enlightening journey with our Advanced Diploma in Graphic Design, a course meticulously crafted to mold your theoretical understanding and conceptual skills in the realm of graphic design. This comprehensive program is spread across three distinct semesters, each uniquely designed to deepen your grasp of advanced theories, professional creation techniques, and career-oriented knowledge. As you progress through the weeks, each lesson unfolds new dimensions of graphic design, enriching your theoretical foundation and preparing you for a profound understanding of the subject.</p><p>The curriculum is structured to methodically build your knowledge base, starting with the Advanced Theory Semester. Here, you delve into the intricate aspects of graphic design theories, setting a solid foundation for the subsequent semesters. The Professional Creation Semester transitions your focus towards the art of creation in design, sharpening your conceptual skills. Finally, the Career Semester brings a comprehensive perspective on how your newfound knowledge can shape your professional journey in graphic design. With each lesson, you're one step closer to becoming a connoisseur in the field.</p><h5><strong>Learning Outcomes</strong></h5><ul><li>Acquire an in-depth theoretical knowledge of graphic design principles.</li><li>Develop a nuanced understanding of advanced graphic design concepts.</li><li>Enhance conceptual thinking and creative problem-solving skills.</li><li>Gain insights into the integration of design theory into professional practice.</li><li>Understand the evolving landscape of the graphic design industry.</li><li>Prepare for a theoretical approach to a career in graphic design.</li></ul>						</div>
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			<h4>Description</h4>		</div>
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							<p>The Advanced Diploma in Graphic Design is an intellectual odyssey structured in three pivotal semesters. In the Advanced Theory Semester, students explore the theoretical underpinnings of graphic design. This lays the groundwork for the Professional Creation Semester, where these theories are contemplated in the context of creative processes. Finally, the Career Semester offers a panoramic view of graphic design as a profession, addressing the theoretical aspects of career advancement.</p><p>Each week is dedicated to unfolding new lessons, ensuring a gradual and in-depth understanding of each topic. By the end of this course, students will have navigated through the multifaceted landscape of graphic design, gaining a comprehensive theoretical background. This journey not only enlightens students about the nuances of design but also prepares them to think critically about their creative process and career progression in the field.</p>						</div>
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			<h4>Why Choose Us?</h4>		</div>
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										<span>This course is accredited by the CPD Quality Standards.</span>
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										<span>Lifetime access to the whole collection of the learning materials.</span>
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										<span>Online test with immediate results.</span>
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										<span>Enroling in the course has no additional cost.</span>
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										<span>You can study and complete the course at your own pace.</span>
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										<span>Study for the course using any internet-connected device, such as a computer, tablet, or mobile device.</span>
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			<h4>Certificate of Achievement</h4>		</div>
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							<p>Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99.</p>						</div>
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			<h4>Who Is This Course For?</h4>		</div>
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										<span>Individuals aspiring to deepen their theoretical knowledge in graphic design.</span>
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										<span>Students seeking a comprehensive understanding of design principles.</span>
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										<span>Creatives looking to enhance their conceptual thinking skills.</span>
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										<span>Professionals aiming to understand the theoretical aspects of the design industry.</span>
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										<span>Those interested in exploring the intellectual dimensions of graphic design.</span>
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										<span>Anyone looking to pursue a theory-focused career path in graphic design.</span>
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			<h4>Requirements</h4>		</div>
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							<p><span>The Advanced Diploma in Graphic Design course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Advanced Diploma in Graphic Design, without any fuss.</span></p>						</div>
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			<h4>Career Path</h4>		</div>
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										<span>Graphic Designer: Salary Range - £22,000 - £35,000</span>
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										<span>Creative Director: Salary Range - £36,000 - £58,000</span>
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										<span>Brand Identity Designer: Salary Range - £24,000 - £40,000</span>
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										<span>UX/UI Designer: Salary Range - £25,000 - £50,000</span>
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										<span>Digital Illustrator: Salary Range - £20,000 - £35,000</span>
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										<span>Art Director: Salary Range - £30,000 - £55,000</span>
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										<span>Layout Artist: Salary Range - £22,000 - £36,000</span>
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			<h4>Order Your Certificate</h4>		</div>
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							<div><div><div><div id="1693981461.590199"><div><div><div><div><div><div><div><div><div><div><div>To order CPD Quality Standard Certificate, we kindly invite you to visit the following link:</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>						</div>
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				<h3>
	<span>Course Curriculum</span>
</h3>

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<table>				<tbody><tr>
					<td colspan="4">Advanced Theory Semester</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Week 1: Lesson 1</td>
					<td> </td>
					<td><span><i></i> 00:56:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Week 1: Lesson 2</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Week 2: Lesson 1</td>
					<td> </td>
					<td><span><i></i> 01:02:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Week 2 : Lesson 2</td>
					<td> </td>
					<td><span><i></i> 01:03:00</span></td>
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					<td><i></i></td>
					<td>Week 3: Lesson 1</td>
					<td> </td>
					<td><span><i></i> 01:01:00</span></td>
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					<td><i></i></td>
					<td>Week 3: Lesson 2</td>
					<td> </td>
					<td><span><i></i> 01:01:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Week 4: Lesson 1</td>
					<td> </td>
					<td><span><i></i> 00:51:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Week 4: Lesson 2</td>
					<td> </td>
					<td><span><i></i> 00:51:00</span></td>
				</tr>
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					<td>Semester Final Exam - Advanced Theory</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Professional Creation Semester</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Week 1: Lesson 1</td>
					<td> </td>
					<td><span><i></i> 00:57:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Week 1: Lesson 2</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Week 2: Lesson 1</td>
					<td> </td>
					<td><span><i></i> 00:56:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Week 2: Lesson 2</td>
					<td> </td>
					<td><span><i></i> 00:58:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Week 3: Lesson 1</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Week 3: Lesson 2</td>
					<td> </td>
					<td><span><i></i> 01:05:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Week 4: Lesson 1</td>
					<td> </td>
					<td><span><i></i> 00:56:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Week 4: Lesson 2</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Semester Final Exam - Professional Creation</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
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					<td colspan="4">Career Semester</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Week 1: Lesson 1</td>
					<td> </td>
					<td><span><i></i> 00:44:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Week 1: Lesson 2</td>
					<td> </td>
					<td><span><i></i> 00:58:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Week 2: Lesson 1</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Week 2: Lesson 2</td>
					<td> </td>
					<td><span><i></i> 00:47:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Week 3: Lesson 1</td>
					<td> </td>
					<td><span><i></i> 00:51:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Week 3: Lesson 2</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Week 4: Lesson 1</td>
					<td> </td>
					<td><span><i></i> 01:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Week 4: Lesson 2</td>
					<td> </td>
					<td><span><i></i> 01:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Semester Final Exam - Career</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Order Your Certificate</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificate</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Advanced Diploma in Graphic Design Course

Tom Reynolds

Product Management

Agile

Agile PM

Productivity

Kanban

Agile Coach

Attend our world class Kanban University accredited Certified Kanban System Design training course and learn to implement Kanban in your company

Certified Kanban System Design – KMP I - 24-26 September

Standard

Early Bird

<span style="color: rgb(11, 34, 64); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(11, 34, 64);">Problem-solving is not a chance process. This continuous improvement course will show you how Structured Problem Solving is a team-based and disciplined approach to Permanent Problem Resolution.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">Is this course accredited and recognised?&nbsp;</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">Yes, this course is fully approved by&nbsp;</span><a href="https://cpduk.co.uk/" target="_blank" style="color: var(--tw-prose-links); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: var(--tw-prose-links);">CPD</a><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">. Employers universally accept this qualification. You will be able to instantly download and print your certificate as soon as you successfully complete the course.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><figure style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><img src="https://www.intellelearn.com/storage/images/pages/C0icCtUqbmA2C7tNRUo83sIFRgRFFBCKbVOEyYNd.jpg" data-image="uo8h93eydh2q" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">How long will this course take me?&nbsp;</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">Roughly 1 hour. But you don&#39;t have to do it all in one go.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">Who should take this course?&nbsp;</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">Anyone who wants to improve how they think and learn. There are no entry requirements.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">Course Topics</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">We build our courses so that you&#39;re able to better retain what you learn. This course is divided into easy-to-follow interactive modules and includes a multiple-choice test at the end. The benefits of implementing a Structured Problem Solving approach include</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><ul style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><li fr-original-style="" style="box-sizing: border-box;">Team Building Ability</li><li fr-original-style="" style="box-sizing: border-box;">Team Approach to Problem Resolution</li><li fr-original-style="" style="box-sizing: border-box;">Structured and Proven Process</li><li fr-original-style="" style="box-sizing: border-box;">Permanent Problem Resolution</li><li fr-original-style="" style="box-sizing: border-box;">Improved Quality Performance</li><li fr-original-style="" style="box-sizing: border-box;">Financial Savings</li></ul><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">Aims of the Training Course</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">By the end of this course you will be able to:</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><ul style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><li fr-original-style="" style="box-sizing: border-box;">Understand the types of problems that can affect a business and the effect of unresolved problems on business performance</li><li fr-original-style="" style="box-sizing: border-box;">Describe the benefits of adopting a structured approach to team problem solving</li><li fr-original-style="" style="box-sizing: border-box;">Enhanced understanding of the issues and a structured approach to generating better solutions.</li><li fr-original-style="" style="box-sizing: border-box;">Define the techniques used to help identify, contain (if necessary) and resolve problems in the workplace</li><li fr-original-style="" style="box-sizing: border-box;">Understand how to apply the appropriate problem-solving technique</li></ul>

Intellelearn

Lean Awareness

Problem-solving is not a chance process. This continuous improvement course will show you how Structured Problem Solving is a team-based and disciplined approach to Permanent Problem Resolution.


Structured Problem Solving

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>Overview<p>Understand problems and the creative problem solving processIdentify types of information to gather and key questions to ask in problem solving Identify the importance of defining a problem correctlyIdentify and use four different problem definition toolsWrite concrete problem statementsUse basic brainstorming tools to generate ideas for solutionsEvaluate potential solutions against criteria, including cost/benefit analysis and group votingPerform a final analysis to select a solutionUnderstand the roles that fact and intuition play in selecting a solutionUnderstand the need to refine the shortlist and redefine itUnderstand how to identify the tasks and resources necessary to implement solutionsEvaluate and adapt solutions to reality</p><p>This workshop will give students an overview of the creative problem solving process, as well as key problem solving tools that they can use every day. Skills such as brainstorming, information gathering, &amp; analyzing data will be covered during class.<br /></p></div><div id="course-pills-2"><h4>Getting Started</h4><ul><li>Workshop Objectives</li></ul><h4>The Problem Solving Method</h4><ul><li>What is a Problem?</li><li>What is Creative Problem Solving?</li><li>What are the Steps in the Creative Solving Process?</li><li>Case Study</li><li>Module Two: Review Questions</li></ul><h4>Information Gathering</h4><ul><li>Understanding Types of Information</li><li>Identifying Key Questions</li><li>Methods of Gathering Information</li><li>Case Study</li><li>Module Three: Review Questions</li></ul><h4>Problem Definition</h4><ul><li>Defining the Problem</li><li>Determining Where the Problem Originated</li><li>Defining the Present State and the Desired State</li><li>Stating and Restating the Problem</li><li>Analyzing the Problem</li><li>Writing the Problem Statement</li><li>Case Study</li><li>Module Four: Review Questions</li></ul><h4>Preparing for Brainstorming</h4><ul><li>Identifying Mental Blocks</li><li>Removing Mental Blocks</li><li>Stimulating Creativity</li><li>Case Study</li><li>Module Five: Review Questions</li></ul><h4>Generating Solutions (I)</h4><ul><li>Identifying Mental Blocks</li><li>Removing Mental Blocks</li><li>Stimulating Creativity</li><li>Case Study</li><li>Module Five: Review Questions</li></ul><h4>Generating Solutions (II)</h4><ul><li>The Morphological Matrix</li><li>The Six Thinking Hats</li><li>The Blink Method</li><li>Case Study</li><li>Module Seven: Review Questions</li></ul><h4>Analyzing Solutions</h4><ul><li>Developing Criteria</li><li>Analyzing Wants and Needs</li><li>Using Cost/Benefit Analysis</li><li>Case Study</li><li>Module Eight: Review Questions</li></ul><h4>Selecting a Solution</h4><ul><li>Doing a Final Analysis</li><li>Paired Comparison Analysis</li><li>Analyzing Potential Problems</li><li>Case Study</li><li>Module Nine: Review Questions</li></ul><h4>Planning Your Next Steps</h4><ul><li>Identifying Tasks</li><li>Identifying Resources</li><li>Implementing, Evaluating, and Adapting</li><li>Case Study</li><li>Module Ten: Review Questions</li></ul><h4>Creating a Performance Plan</h4><ul><li>Planning the Follow-Up Meeting</li><li>Celebrating Successes</li><li>Identifying Improvements</li><li>Case Study</li><li>Module Eleven: Review Questions</li></ul><h4>Wrapping Up</h4><ul><li>Words from the Wise</li><li>Lessons Learned</li></ul></div>

Nexus Human

Creative Thinking

Problem Solving

8D Problem Solving

Creative Design

Creativity

Creativity & Innovation

Creative Problem Solving

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In the UK, the estimated salary for a Customer Service Advisor typically ranges from &pound;18,000 to &pound;25,000 per year, depending on experience and location. Customer Service Advisors play a vital role in solving issues and satisfying customers. Customer Service Advisor job is trending worldwide due to the growing emphasis on excellent customer service experiences, increased e-commerce activities and emphasis on business customer service reputation.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcomes:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Apply defusing techniques in Customer Service interactions.</li><li fr-original-style="" style="box-sizing: border-box;">Employ proactive strategies in Customer Service management.</li><li fr-original-style="" style="box-sizing: border-box;">Utilise problem-solving methods to enhance Customer Service.</li><li fr-original-style="" style="box-sizing: border-box;">Engage in brainstorming for effective Customer Service solutions.</li><li fr-original-style="" style="box-sizing: border-box;">Channel customer anger through Customer Service skills.</li></ul><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">More Benefits:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">LIFETIME access</li><li fr-original-style="" style="box-sizing: border-box;">Device Compatibility</li><li fr-original-style="" style="box-sizing: border-box;">Free Workplace Management Toolkit</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Key Modules from Customer Service Advisor with Problem Solving Skills Diploma: <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Defusing Techniques: </strong>Master seven distinct defusing techniques to elevate your Customer Service aptitude.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Proactive Customer Management: </strong>Implement proactive management strategies to optimise Customer Service outcomes.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Problem-solving &amp; Decision-making: </strong>Integrate critical problem-solving and decision-making methods into your Customer Service approach.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Brainstorming &amp; Reverse Brainstorming: </strong>Utilise brainstorming and reverse brainstorming to find innovative Customer Service solutions.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Anger Channelling: </strong>Apply the art of anger channelling to maintain and improve Customer Service standards.</p><div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">

                        </div>

Empower UK Employment Training

Customer Care

Customer Service

Know Your Customer (KYC)

Customer Relations

Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified

<p>Utilize the four stages of problem-solving and discover what characteristics you need to consider when solving a problem. What is the difference between a problem and dilemma? We will demonstrate how you can verify that your problem has been resolved by evaluation and questions.</p><h3>Learning Objectives</h3><p>Apply effective problem SOLVERâ¢ behaviors and attitudes, Implement the four stages of a systematic problem-solving process, Utilize 10 creative problem-solving techniques</p><h3>Target Audience</h3><p>Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams</p>

Chart Learning Solutions

Problem Solving: Four Stages of Creative Problem Solving

<section>
<div>
<p>We can coach you in your use of Solution Circles, Insights and Solution Circles and Circle of Adults.</p><p>These are in-depth processes that support professional teams to problem solve together around a young person presenting with complex social, emotional and behavioural needs. </p><p>These reflective problem solving processes differs from other person centred planning processes in that the child and family are not present. These processes are for stuck teams trying to figure out issues where they need to be very honest with each other, share their emotions, state their greatest fears and struggles in a safe situation. Whilst it is good practice to let a family know that they are being talked about in a meeting - they need to know that this is the professionals <em>sorting themselves</em> out for their benefit and not a time for them to participate. If they insist on being present then talk to us about our emerging Family Circles work.</p><p>These innovative processes enable adults involved in working with the young person to reflect and hypothesise about this young person's needs. This leads to joint problem-solving around ways forward to support this young person in their educational setting.</p><p>Circle of Adults uses a structured process and graphic facilitation to guide staff through a set of key questions to reach a deeper understanding of a young person's behaviour and needs. This deeper understanding is used to generate new strategies for the team's work with the young person.</p><p><br /></p><p>Examples of feedback from staff who have attended the sessions include:</p><p> </p><p><em>The session was very helpful in planning ways forward and empowered for staff (Headteacher of a Devon primary school)</em></p><p><em>It is the first time that we have shared how this behaviour impacts on us and it's good to know how we can support each other (Devon primary school teacher)</em></p><p><em>Brilliant! Getting staff to agree and adhere to common strategies is the key to success (Teacher in specialist provision in Torbay)</em></p><p><br /></p>
</div>
</section>

Inclusive Solutions

We will your support your facilitation skills when learning Circle of Adults, Solution Circles and Insights and Solution Circles

UK Wide Travel Costs

<p fr-original-style=" color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">In this practical workshop session we will explore ways of problem solving around complex situations. The session will be practical and will aim to allow the sharing of experiences and good practice as well promoting innovative approaches to problem solving around systemic, organisational as well as individual inclusion issues.</p><p style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);"></p><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Course Category</h3><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Behaviour and Relationships
<br fr-original-style="" style="box-sizing: border-box;">Visioning and Problem Solving</p><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Description</h3><blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">&lsquo;The question is not should they be here anymore. Now it&rsquo;s how can we figure out how best to include them?&rsquo;</p></blockquote><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">In this practical workshop session we will explore ways of problem solving around complex situations. The session will be practical and will aim to allow the sharing of experiences and good practice as well promoting innovative approaches to problem solving around systemic, organisational as well as individual inclusion issues.</p><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Behaviour problems, relationship challenges and personnel dilemmas can all be worked on with these team oriented problem solving processes.</p><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">We will introduce participants to a range of powerful effective approaches for them to choose from back in their own workplaces.</p><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Testimonials</h3><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">A great day &ndash; going away buzzing with ideas</p></blockquote><p fr-original-style="text-align: center;" style="text-align: center; font-size: 16px; box-sizing: border-box;"><iframe width="560" height="315" src="https://www.youtube.com/embed/RrpI3FCcJBg" title="YouTube video player" frameborder="0" allowfullscreen="" fr-original-style="" style="box-sizing: border-box;"></iframe></p><blockquote fr-original-style=" color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">Excellent!</p></blockquote><blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">Inspirational!</p></blockquote><blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">Informative!</p></blockquote><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Learning Objectives</h3><ol fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Increased confidence regarding problem solving around inclusion in mainstream settings</li><li fr-original-style="" style="box-sizing: border-box;">Access to a wider range of practical strategies and techniques to impact on communication, realtionship, learning and behaviour issues</li><li fr-original-style="" style="box-sizing: border-box;">Learn new problem solving processes</li></ol><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Who Is It For ?</h3><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Early Years and School based Practitioners</li><li fr-original-style="" style="box-sizing: border-box;">Heads and Deputies</li><li fr-original-style="" style="box-sizing: border-box;">Guidance staff</li><li fr-original-style="" style="box-sizing: border-box;">Learning Support teams</li><li fr-original-style="" style="box-sizing: border-box;">SENCOs</li><li fr-original-style="" style="box-sizing: border-box;">Primary and secondary teachers</li><li fr-original-style="" style="box-sizing: border-box;">Parents</li><li fr-original-style="" style="box-sizing: border-box;">Local Authority Support Services</li><li fr-original-style="" style="box-sizing: border-box;">Community workers and carers</li></ul><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Course Content</h3><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">The course answers the questions :</p><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">How can we work out how to include this child best?</li><li fr-original-style="" style="box-sizing: border-box;">Is there a more structured way to run this meeting?</li><li fr-original-style="" style="box-sizing: border-box;">Can we explore the emotional impact the person is having on us and still agree strategies?</li><li fr-original-style="" style="box-sizing: border-box;">How can I get unstuck from this problem?</li></ul><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">The day will cover:</p><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Solution Circles</li><li fr-original-style="" style="box-sizing: border-box;">Solution Focused approaches</li><li fr-original-style="" style="box-sizing: border-box;">Synectics &ndash; using analogies and out of the box creativity</li><li fr-original-style="" style="box-sizing: border-box;">Circles of Adults</li><li fr-original-style="" style="box-sizing: border-box;">Using Imagination to solve problems</li></ul><p fr-original-style=" color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">If you liked this course you may well like:</p><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;"><a fr-original-style=" color: rgb(71, 199, 245);" href="https://inclusive-solutions.com/training/circles-of-adults/" style="color: rgb(71, 199, 245); user-select: auto; box-sizing: border-box; text-decoration: inherit; cursor: pointer;">CIRCLES OF ADULTS</a></p>

PROBLEM SOLVING TOOLS AND TECHNIQUES

Full Day

1-3 Hours / Half Day

We can supply our own PA system if you do not have your own for us to use

PA system

Written by Colin Newton and Derek Wilson. Price is per person

"Creating Circles of Friends" Book

UK Wide. Select this addon if you want us to travel to your location to deliver the course.

I will travel to the customer

<p style="color: rgb(80, 54, 89); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(80, 54, 89);">This practical course is perfect if you are overwhelmed by options and have difficulty making decisions. Our trainers bring useful tools and techniques to the rescue, making problem solving and decision making a breeze.</p><ul style="color: rgb(102, 102, 102); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(102, 102, 102);"><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Different ways to define and analyse problems</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Is the problem ours to solve?</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Being clear about solutions &ndash; Would Like, Want and Must-Have</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Using brainstorming, problem solving and creative thinking techniques</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Evaluate all the options using simple criteria</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Information overload and how to avoid it</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Decision making techniques</li></ul><div fr-original-style="" style="box-sizing: border-box;">4 weeks - 1 session a week (3hrs live online)</div><h2 style="color: rgb(35, 73, 109); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 73, 109);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">This course is also available as in-house training at a fixed cost for up to 12 delegates.&nbsp;</span><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Email us&nbsp;for more information. <a href="mailto:admin@sterlingtraining.org" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">admin@sterlingtraining.org</a>.uk</span></h2>

Sterling Training

Tools and techniques to make solving problems and decision-making a breeze!

Problem Solving and Decision Making

<div><div id="commonContent"><h3>Overview</h3><p>With the ever-increasing demand for Problem Solving in personal &amp; professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Problem Solving  may be.</p><p>Learning about Problem Solving  or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Problem Solving . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Problem Solving  is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.</p><p>The self-paced online learning methodology by compete high in this Problem Solving  course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!</p><p>Instead of searching for hours, enrol right away on this Problem Solving  course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.</p><h3>Who is this course for?</h3><p>While we refrain from discouraging anyone wanting to do this Problem Solving  course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it:</p><ol><li>Anyone looking for the basics of Problem Solving ,</li><li>Jobseekers in the relevant domains,</li><li>Anyone with a ground knowledge/intermediate expertise in Problem Solving ,</li><li>Anyone looking for a certificate of completion on doing an online training on this topic,</li><li>Students of Problem Solving , or anyone with an academic knowledge gap to bridge,</li><li>Anyone with a general interest/curiosity</li></ol><h3>Career Path</h3><p>This Problem Solving  course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.</p></div></div><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1 - The Creative Problem Solving and Decision Making</h4><div><div><ul><li><div>
<span></span><h5>
The Creative Problem Solving and Decision Making</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2 - The Problem Solving Model</h4><div><div><ul><li><div>
<span></span><h5>
The Problem Solving Model</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3 - Problem Solving Tools and Techniques</h4><div><div><ul><li><div>
<span></span><h5>
Problem Solving Tools and Techniques</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4 - Making Good Decisions</h4><div><div><ul><li><div>
<span></span><h5>
Making Good Decisions</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5 - Developing Critical Thinking Skills</h4><div><div><ul><li><div>
<span></span><h5>
Developing Critical Thinking Skills</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 6 - Understanding Creativity and Innovation</h4><div><div><ul><li><div>
<span></span><h5>
Understanding Creativity and Innovation</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 7 - Creativity and Innovation in Business</h4><div><div><ul><li><div>
<span></span><h5>
Creativity and Innovation in Business</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 8 - Individual and Group Techniques for Creativity</h4><div><div><ul><li><div>
<span></span><h5>
Individual and Group Techniques for Creativity</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Compete High

Problem Solving Masterclass

<p>The <strong>Creative Problem Solving</strong> course offers an engaging and intellectually stimulating pathway into the world of innovative thinking and solution-finding. This course, structured into ten comprehensive modules, is tailored to empower you with the skills needed to approach problems with creativity and efficiency. Starting with the Problem Solving Method, it lays the groundwork for a deep understanding of systematic problem-solving techniques. As you move through the stages of information gathering and problem definition, the course fosters a mindset that looks beyond conventional solutions, encouraging a fresh perspective on problem-solving.</p>
<p>The heart of the course lies in its focus on brainstorming and generating solutions, spread across two insightful modules. These segments are designed not just to spur creative thought but also to equip you with practical tools for idea generation. The journey continues through the analytical process of sifting through potential solutions, culminating in the selection of the most viable option. The course rounds off with pragmatic steps for implementation, including planning, execution, and the crucial aspect of recording lessons learned, ensuring that each problem solved adds to a repository of experience and knowledge.</p>
<p><strong>Learning Outcomes</strong></p>
<ul>
<li>Develop a structured approach to solving problems creatively.</li>
<li>Enhance skills in gathering and interpreting relevant information.</li>
<li>Cultivate the ability to define problems clearly and accurately.</li>
<li>Learn innovative brainstorming techniques for solution generation.</li>
<li>Master the art of analyzing and selecting the most effective solutions.</li>
</ul>
<h3><b>Why choose this Creative Problem Solving<span> course</span>?</b></h3>
<ol>
<li>Unlimited access to the course for a lifetime.</li>
<li>Opportunity to earn a certificate accredited by the <b>CPD Quality Standards</b> and <b>CIQ </b>after completing this course.</li>
<li>Structured lesson planning in line with industry standards.</li>
<li>Immerse yourself in innovative and captivating course materials and activities.</li>
<li>Assessments designed to evaluate advanced cognitive abilities and skill proficiency.</li>
<li>Flexibility to complete the Course at your own pace, on your own schedule.</li>
<li>Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.</li>
<li>Unlock career resources for CV improvement, interview readiness, and job success.</li>
</ol>
<h3><b>Who is this Creative Problem Solving<span> </span></b><b><span>course </span></b><b>for?</b></h3>
<ul>
<li>Professionals seeking to improve their problem-solving skills.</li>
<li>Team leaders and managers aiming to foster creative thinking in their teams.</li>
<li>Individuals interested in enhancing their analytical and decision-making abilities.</li>
<li>Entrepreneurs looking for innovative approaches to business challenges.</li>
<li>Students and lifelong learners aspiring to develop critical thinking skills.</li>
</ul>
<h3><b>Career path</b></h3>
<ul>
<li><strong>Innovation Manager</strong> - £35,000 to £60,000</li>
<li><strong>Business Analyst</strong> - £30,000 to £50,000</li>
<li><strong>Project Manager</strong> - £33,000 to £55,000</li>
<li><strong>Strategy Consultant</strong> - £40,000 to £70,000</li>
<li><strong>Product Manager</strong> - £35,000 to £60,000</li>
<li><strong>Marketing Strategist</strong> - £28,000 to £50,000</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Creative Problem Solving</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning. This </span><span>course</span><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"> Module One: The Problem Solving Method</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Problem Solving Method</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Two: Information Gathering</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Information Gathering</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Three: Problem Definition</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Problem Definition</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Four: Preparing for Brainstorming</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Preparing for Brainstorming</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Five: Generating Solutions (I)</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Generating Solutions (I)</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Six: Generating Solutions (II)</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Generating Solutions (II)</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Seven: Analyzing Solutions</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Analyzing Solutions</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Eight: Selecting a Solution</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Selecting a Solution</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Nine: Planning Your Next Steps</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Planning Your Next Steps</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Ten: Recording Lessons Learned</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Recording Lessons Learned</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

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