Booking options
£25
£25
On-Demand course
2 hours 26 minutes
All levels
By enroling in Communication Masterclass Building Strong Relationships, you can kickstart your vibrant career and strengthen your profound knowledge. You can learn everything you need to know about the topic.
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Online test with immediate results
Enroling in the course has no additional cost.
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Introduction to Communication Masterclass | |||
What are communication and its importance in the workplace | 00:05:00 | ||
Module 01: What You Should Know About Communication | |||
What You Should Know About Communication | 00:04:00 | ||
6 Barriers to Effective Communication | 00:05:00 | ||
9 Tips for Improving Your Communications Skills | 00:04:00 | ||
6 Ways to Improve Your Communication Skills at Work important Communication Skill | 00:04:00 | ||
6 Ways to Stand Out From the Crowd | 00:05:00 | ||
How To Communicate With Your Team More Effectively | 00:04:00 | ||
Module 02: Understanding Your Natural Behavioral and Communication Style | |||
Understanding Your Natural Behavioral and Communication Style | 00:03:00 | ||
Reading Behavioral Clues to Myers-Briggs Personality Types: Extraversion/Introve | 00:04:00 | ||
Communicating with the Four DISC Styles | 00:03:00 | ||
Are You Communicating Effectively? The 4 Colors of Communication | 00:04:00 | ||
Understanding your personal communication style - why it is important | 00:04:00 | ||
How communication styles can influence workplace culture | 00:04:00 | ||
Module 03: The Importance of Listening in Communication | |||
The Importance of Listening in Communication | 00:05:00 | ||
The 10 Commandments of Communication to Build Trust | 00:03:00 | ||
Body Language of Listeners | 00:04:00 | ||
Important Active Listening Skills and Techniques to Understand Someone's Needs | 00:03:00 | ||
Active Listening: Avoid Miscommunication With Clients And Colleagues | 00:03:00 | ||
How Listening Impacts Conflict | 00:04:00 | ||
Module 04: The Importance of Non-verbal Communication | |||
The Importance of Non-verbal Communication | 00:04:00 | ||
Communicating with Your Body | 00:03:00 | ||
How to Learn Body Language? | 00:04:00 | ||
How to learn another culture's non-verbal cues | 00:04:00 | ||
The Importance of Non-Verbal Communication | 00:05:00 | ||
Why Nonverbal Communication Matters in the Workplace | 00:05:00 | ||
Module 05: Developing Good Communication Skills is Key in Business | |||
Developing Good Communication Skills is Key in Business | 00:05:00 | ||
Ask for honest feedback | 00:03:00 | ||
Start and end with key points | 00:04:00 | ||
Get comfortable speaking extemporaneously | 00:03:00 | ||
Get to know your audience | 00:03:00 | ||
Focus on earning respect instead of laughs | 00:04:00 | ||
Module 06: Working as a Team Depends on Good Communication | |||
Working as a Team Depends on Good Communication | 00:04:00 | ||
Encourage trust and cooperation among employees on your team | 00:03:00 | ||
Delegate problem-solving tasks to the team | 00:04:00 | ||
Establish team values and goals | 00:04:00 | ||
Set ground rules for the team | 00:03:00 | ||
Facilitate communication | 00:03:00 | ||
Module 07: Conclusion | |||
Review | 00:03:00 |
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