<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>Deployment engineer<br />Sales engineer</p>Overview<p>After taking this course, you should be able to:<br />Describe the components, protocols, and call flow of Cisco Packaged Contact Center Enterprise (PCCE) by referencing the discovery platform to prepare for further scripting and configuration activities.<br />Run the CCE Bulk Import utility using the CCE Web Administration tool to develop a base line CCE configuration.<br />Configure an advanced VoiceXML (VXML) application implementing DB lookup functionality and digit collection using Call Studio and CCE Scripting tools; present call data collected from the caller to the Agent desktop.<br />Provision CCE to support Cisco Unified Communications Manager (CUCM) calls to the Contact Center using CUCM and CCE configuration tools. This functionality enables CCE Route Requests from CUCM to support contacts initiated from a CUCM managed device (Gateways, Phones, Line Side Interactive Voice Response [IVR] Ports). This functionality can also enable non-Contact Center calls and calls handled by Agents, whether existing or new.<br />Access and deploy custom gadgets to the Finesse desktop using the CCE Web Administration tool to further enhance functionality of the Finesse Agent Desktop.<br />Successfully deploy Mobile Agent in a CCE Environment.<br />Successfully deploy Post Call Survey in a CCE Environment.</p><p>The Administering Advanced Cisco Contact Center Enterprise (CCEAA) v1.0 course teaches you how to execute advanced administration tasks associated with the Cisco Contact Center Enterprise (CCE) solution.</p></div><div id="course-pills-2"><h4>PCCE Review</h4><ul><li>Review PCCE Architecture and Components<br />Review PCCE Protocols</li></ul><h4>Introducing Bulk Import Tools</h4><ul><li>Use the PCCE Bulk Import Tool<br />Use Bulk Import Templates</li></ul><h4>Configuring Advanced Scripting and CCE Data Exchange</h4><ul><li>Design for Advanced Scripting<br />CCE Data Exchange</li></ul><h4>Cisco Unified Communications Manager Initiated Call Flows</h4><ul><li>Understand Transfer Types and Cisco Unified Custom Voice Portal (CVP) Call Flow Models<br />Describe Subsequent Transfers</li></ul><h4>Using Gadgets to Customize the Finesse Desktop</h4><ul><li>Obtain Finesse Custom Gadgets<br />Deploy Finesse Custom Gadgets</li></ul><h4>Implementing Mobile Agent</h4><ul><li>Examine Mobile Agent Functionality<br />Identify Mobile Agent Architecture and Components</li></ul><h4>Implementing Post Call Survey</h4><ul><li>Examine Post Call Survey Functionality<br />Configure Post Call Survey</li></ul><h4>Lab practice</h4><ul><li>Review Discovery<br />Navigate CCE Discovery Architecture and Components<br />Import Bulk Data<br />Create a VXML Application Using Call Studio<br />Configure Precision Queues<br />Create a CCE Routing Script<br />Customize the Finesse Desktop<br />Test Your Call Flow<br />Configure Cisco Unifi</li></ul></div>

Nexus Human

Cisco Certified Network Associate (CCNA)

Cisco Certified Network Professional certification (CCNP)

Commercial & Contract Management Certification Program (CCM)

Cisco Certified Entry Networking Technician (CCENT)

Cisco Certified Internetwork Expert (CCIE)

Cisco Administering Advanced Cisco Contact Center Enterprise (CCEAA)

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The primary audience for this course is as follows:<br />Cloud administrators<br />Cloud solution architects<br />Customer sales engineers<br />DevOps engineers<br />Sales engineers<br />Systems engineers<br />Technical solutions architects</p>Overview<p>After you complete this course the learner will be able to meet these overall objectives:<br />Explain business and technical challenges of going to the cloud<br />Understand benefits of an application-centric hybrid cloud multicloud management platform<br />Navigate Cisco CloudCenter Suite architecture<br />Understand Cisco CloudCenter Suite administrative capabilities including cloud management, multi-tenancy, governance, and policy enforcement<br />Describe application lifecycle management and provisioning in cloud<br />Describe how to use Cisco CloudCenter Suite to manage the workloads in multicloud</p><p>CLDCCS, Mulitcloud Management with CiscoÂ© CloudCenter Suite is a 3-day intensive training course that teaches you to securely design, automate, and deploy applications across multiple clouds while optimizing cost and compliance with comprehensive reporting, visibility, and policy-enforcement. Through a combination of lessons with hands-on lab exercises, you will learn to simplify the lifecycle management of multicloud applications, workflows, and their infrastructure. This course will help you: Acquire the advanced skills and techniques for API calls, that can deploy and manage workloads in multiple environments without having deep cloud expertise Learn provisioning and orchestration, cost management, and workload optimization by leveraging cloud management</p></div><div id="course-pills-2"><h4>Understanding Cloud Transitions</h4><ul><li>Overview of Traditional IT</li></ul><h4>Introducing Cisco CloudCenter Suite</h4><ul><li>Cisco CloudCenter Suite Definition</li></ul><h4>Setting Up Cisco CloudCenter Workload Manager</h4><ul><li>Artifact Repository Overview and Configuration</li></ul><h4>Understanding User Administration and Multitenancy in Cisco CloudCenter Suite</h4><ul><li>Cisco CloudCenter Suite User Roles</li></ul><h4>Grasping Application Modeling in Cisco CloudCenter Workload Manager</h4><ul><li>Model an Application</li></ul><h4>Identifying Resource Placement Callouts and Lifecycle Actions in Cisco CloudCenter Workload Manager</h4><ul><li>Resource Placement and Validation Callout</li></ul><h4>Understanding Application Deployment Framework in Cisco CloudCenter Workload Manager</h4><ul><li>Workload Manager Application Parameters</li></ul><h4>Exploring Application Services in Cisco CloudCenter Workload Manager</h4><ul><li>Application Services Framework</li></ul><h4>Integrating Cisco CloudCenter Workload Manager with Cisco Application-Centric Infrastructure</h4><ul><li>Configure CloudCenter Workload Manager for Cisco ACI</li></ul><h4>Introducing Application Management in Cisco CloudCenter Workload Manager</h4><ul><li>Cisco CloudCenter Workload Manager Actions Library</li></ul><h4>Exploring Advanced Features in CloudCenter Workload Manager</h4><ul><li>Scheduling an Application in Cisco CloudCenter Workload Manager</li></ul><h4>Comprehending Policies and Tagless Governance in CloudCenter Workload Manager</h4><ul><li>Cisco CloudCenter Workload Manager Policies</li></ul><h4>Introducing Action Orchestrator and Cost Optimizer in Cisco CloudCenter Suite</h4><ul><li>Action Orchestrator in Cisco CloudCenter Suite</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Cisco Multicloud Management with Cisco CloudCenter Suite (CLDCCS) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Cisco Multicloud Management with Cisco CloudCenter Suite (CLDCCS) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Certified in Cybersecurity (CC)

Certificate of Completion (CCL)

Certified Cloud Security Professional (CCSP)

AWS Certified Cloud Practitioner

Cisco Multicloud Management with Cisco CloudCenter Suite (CLDCCS)

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>Account manager<br />Deployment engineer<br />Deployment project manager<br />Sales engineer</p>Overview<p></p><p><span>After taking this course, you should be able to:</span></p><br /><p><span>Describe CCE flows and processes required to support and troubleshoot the PCCE deployment</span></p><br /><p><span>Introduce the many diagnostic tools available to the engineer responsible for troubleshooting a PCCE environment</span></p><br /><p><span>Apply troubleshooting tools and techniques to address issues with CCE Certificates, Cisco Finesse, and PCCE Deployment</span></p><p></p><p>The Troubleshooting Cisco Contact Center Enterprise (CCET) v1.0 course is focused on Day 2 support of a Packaged Contact Center Enterprise (PCCE) deployment by Tier 3 support personnel. CiscoÂ© PCCE provides an enterprise-class contact center in a prepackaged deployment model that offers simplified deployment, operation, and maintenance. You will learn to identify the processes and tools used to diagnose common deployment issues so that support personnel can select optimal methods to resolve those issues</p></div><div id="course-pills-2"><h4>CCE Flows and Process Review</h4><ul><li>Troubleshooting and Support Methodology</li><li>PCCE Component Review</li><li>PCCE Call Flow Review</li></ul><h4>CCE Diagnostic Tools</h4><ul><li>Diagnostic Framework Suite</li><li>Run Analysis Manager</li><li>Run Unified System Command-Line Interface (CLI)</li></ul><h4>Troubleshooting CCE</h4><ul><li>Troubleshoot Certificates</li><li>Troubleshoot Cisco Finesse</li><li>Troubleshoot a PCCE Deployment</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Cisco Troubleshooting Cisco Contact Center Enterprise v1.0 (CCET) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Cisco Troubleshooting Cisco Contact Center Enterprise v1.0 (CCET) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

IT Certifications

Cisco Troubleshooting Cisco Contact Center Enterprise v1.0 (CCET)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>Channel Partner/Reseller<br />Customer<br />Employee</p>Overview<p>Upon completing this course, the learner will be able to meet these overall objectives:<br />These are the ones listed in the Objectives Table I put together:<br />Identify the basic components and operations of the Unified CCE solution.<br />Use the available UCCE tools to complete a basic UCCE system installation.<br />Discuss the installation and configuration steps required to support agent functionality in a UCCE deployment.<br />Install a basic CCE VXML Solution.<br />Install, configure and run a CCE Outbound Option Campaign.<br />Describe how to support CCE.</p><p>Deploying Cisco Unified Contact Center Enterprise (DUCCE) v2.0 is a 5-day instructor-led course presented by training partners. The course allows learners to deploy the Unified CCE v10.0 solution including installation, deploying HA and using troubleshooting tools to identify issues with inbound and outbound Contact Center functionality. This course is intended for those installing the Unified CCE solution, or those providing Level 3 solution support. This course also serves as a foundation for the two corresponding UCCE Administration courses, but is not a prerequisite. Students will learn enough about CCE scripting in this course to ensure system functionality only. A separate course exists for advanced scripting.</p></div><div id="course-pills-2"><h4>Course Outline</h4><ul><li>Module 1: Cisco Unified Contact Center Enterprise v10 Foundations</li><li>Module 2: Preparing UCCE for Basic IVR Scripting</li><li>Module 3: Preparing UCCE for Basic Agent Functionality</li><li>Module 4: Installing and Configuring CCE VXML Solution</li><li>Module 5: Installing CCE Outbound Option</li><li>Module 6: Supporting CCE</li></ul></div>

Service Design Courses (SDC)

Cisco Deploying Cisco Unified Contact Center Enterprise v2.0 (DUCCE)

<div id="course-pills-1">Duration<p>4.375 Days</p><p>26.25 CPD hours</p>This course is intended for<p><span>This course provides a jump start on learning material that relates to the CMMC program, and to the planned Certified Professional (CP) certification in particular. It discusses the CMMC program, the current CMMC Model, and other CMMC materials as they exist today. The course may be of interest to individuals who wish to pursue the CMMC-CP certification when it is released. It may also be useful to stakeholders in organizations who will be involved in CMMC assessments, and who wish to gain a general understanding of the program and its requirements for their business planning purposes</span><br /></p>Overview<p></p><p><span>In this course, you will examine the current CMMC model (Version 1.02), framework, context, and application within the DoD, as well as the expectations and requirements that will be imposed upon organizations that do business with the DoD. It will also help you to identify threats to cybersecurity and privacy within an IoT ecosystem and implement appropriate countermeasures.</span></p><br /><p><span>You will gain the skills to:</span></p><br /><p><span>Â· Identify risks within the defense supply chain and the established standards for managing them.</span></p><br /><p><span>Â· Describe how the CMMC model ensures compliance with federal acquisition regulations.</span></p><br /><p><span>Â· Identify responsibilities of the CMMC Certified Professional, including appropriate ethics and behavior.</span></p><br /><p><span>Â· Identify regulated information and establish the Certification and Assessment scope boundaries for evaluating the systems that protect that regulated information.</span></p><br /><p><span>Â· Evaluate OSC readiness and determine the objective evidence you intend to present to the assessor.</span></p><br /><p><span>Â· Use the NIST 800-171A and CMMC Assessment Guide to assess objective evidence for processes and practices.</span></p><br /><p><span>Â· Implement and evaluate practices required to meet CMMC maturity level 1.</span></p><br /><p><span>Â· Implement and evaluate processes and practices required to meet CMMC maturity level 2.</span></p><br /><p><span>Â· Implement and evaluate processes and practices required to meet CMMC maturity level 3.</span></p><br /><p><span>Â· Identify processes and practices required to meet CMMC maturity levels 4 and 5.</span></p><br /><p><span>Â· Work through the logistics of a CMMC assessment, including planning for and conducting the assessment, as well as any follow-up processes, such as remediation and adjudication.</span></p><p></p><p>The Cybersecurity Maturity Model Certification (CMMC), managed by the CMMC Accreditation Body (CMMC-AB), is a program through which an organization's cybersecurity program is measured by their initial and ongoing compliance with applicable cybersecurity practices as well as their integration of corresponding policies and plans into their overall business operations. By Fiscal Year 2026, all organizations providing products or services to the United States Department of Defense (DoD) must obtain at least a Maturity Level 1 certification under this program.</p></div><div id="course-pills-2"><h4>Managing Risk within the Defense Supply Chain</h4><ul><li>Topic A: Identify Threats to the Defense Supply Chain</li><li>Topic B: Identify Regulatory Responses Against Threats</li><li></li></ul><h4>Ensuring Compliance through CMMC</h4><ul><li>Topic A: Identify Limitations of Self-Certification</li><li>Topic B: Identify Benefits of CMMC</li><li>Topic C: Describe the CMMC Model Architecture</li><li></li></ul><h4>Performing the General Responsibilities of a CMMC CP</h4><ul><li>Topic A: Identify Responsibilities of the CMMC CP</li><li>Topic B: Demonstrate Appropriate Ethics and Behavior</li><li></li></ul><h4>Identifying and Scoping Regulated Information</h4><ul><li>Topic A: Identify Regulated Information</li><li>Topic B: Establish the Certification and Assessment Scope Boundaries</li><li></li></ul><h4>Initiating the Assessment Process</h4><ul><li>Topic A: Evaluate Readiness</li><li>Topic B: Determine Objective Evidence</li><li> </li></ul><h4>Assessing Objective Evidence</h4><ul><li>Topic A: Assess the Practices Using the CMMC Assessment Guides</li><li>Topic B: Assess the Processes Using the CMMC Assessment Guide Level 3</li><li></li></ul><h4>Implementing and Evaluating CMMC Level 1</h4><ul><li>TTopic A: Maturity Level 1 Domains and Practices</li><li>Topic B: Determine Scope Boundaries at Maturity Level 1</li><li>Topic C: Perform a Maturity Level 1 Gap Analysis</li><li>Topic D: Perform a Maturity Level 1 Evidence Validation</li><li></li></ul><h4>Implementing and Evaluating CMMC Levels 2 and 3</h4><ul><li>Topic A: Process Maturity Requirements for CMMC Levels 2 and 3</li><li>Topic B: Maturity Level 2 Practices</li><li>Topic C: Maturity Level 3 Practices</li><li></li></ul><h4>Identifying CMMC Levels 4 and 5</h4><ul><li>Topic A: Maturity Level 4 Processes and Practices</li><li>Topic B: Maturity Level 5 Processes and Practices</li><li></li></ul><h4>Working Through a CMMC Assessment</h4><ul><li>Topic A: Define the Assessment Logistics</li><li>Topic B: Resolve Assessment Related Issues</li><li>Appendix A: Additional Documentation the CP Should Study</li><li></li></ul></div>

Certified ScrumMaster (CSM)

Certificate in Information Security Management Principles (CISMP)

Certified Information Security Manager (CISM)

Certified Cyber Professional (CCP)

Cybersecurity Maturity Model Certification (CMMC): Certified Professional

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>Channel Partner/Reseller<br />Customer<br />Employee</p>Overview<p>Upon completing this course, the learner will be able to meet these overall objectives:<br />Demonstrate advanced proficiency with add / move / change of the ACD / PBX (agent / skill) environment of UCCE.<br />Demonstrate advanced proficiency with add / move / change of the IVR (prompt / collect) environment of UCCE including both MicroApp and VXML solution scripting (ICM Scripting and Call Studio scripting).<br />Demonstrate effective use of system tools to track and troubleshoot a call within a call flow.</p><p>The Administering Cisco Unified Contact Center Enterprise Part 2 (AUCCE2) v2.0 is a 5 day instructor-led course presented by training partners to system engineers and customers who will be involved with Day 2 support of a UCCE solution deployed in a CVP comprehensive environment. This course gives the learner an understanding of the requirements, resources and tools required to perform complex adds, moves and changes in the inbound/outbound UCCE environment. This course is intended for those performing advanced administration of the solution, or who may be responsible for Level 2-3 support of the solution. The overall goal of this course is advanced administration of the solution by a deeper exposure into the technical operational requirements and the tools used to configure and ensure functionality.</p></div><div id="course-pills-2"><h4>Course Outline</h4><ul><li>Module 1: Cisco Unified Contact Center Enterprise v10 Overview</li><li>Module 2: CCE Config and Scripting</li><li>Module 3: CCE (ICM) Advanced Scripting</li><li>Module 4: Advanced VXML Functionality</li><li>Module 5: Supporting CCE</li></ul></div>

AWS Certified Solutions Architect

Cisco Administering Cisco Unified Contact Center Enterprise Part 2 v2.0 (AUCCE2)

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p>This is an entry level course, no experience necessary</p>Overview<p>In this course the student will learn<br />IAITAM Best Practice Library's 12 Key Process Areas (KPAs)<br />The roles and responsibilities that affect an ITAM program<br />ITAM core functional areas<br />KPA indicators<br />ITAM strategic positioning<br />How ITAM can be brought into other frameworks</p><p>The Certified Asset Management Professional (CAMP) Course is designed to impart an extensive overview of IT Asset Management (ITAM) best practices and processes as well as ways to embrace multiple organizational frameworks such as ITAM &amp; IT Service Management (ITSM). This course includes the comprehensive online examination necessary for achieving CAMP Certification.</p></div><div id="course-pills-2"><h4>Course Outline</h4><ul><li>The 12 IAITAM KPAs for ITAM</li><li>ITAM Business Practices Find Savings</li><li>Core Functional Areas</li><li>Software Asset Management</li><li>Hardware Asset Management</li><li>ITAM Program Core Functional Components</li><li>ITAM Roles and Responsibilities</li><li>Program Management</li><li>Acquisition Management</li><li>Asset Identification Management</li><li>Communication &amp; Education Management</li><li>Compliance Management</li><li>Disposal Management</li><li>Documentation Management</li><li>Financial Management</li><li>Legislation Management</li><li>Policy Management</li><li>Project Management</li><li>Vendor Management</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Certified Asset Management Professional (CAMP) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Certified Asset Management Professional (CAMP) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Association of Proposal Management Professionals (APMP)

Certified in Production & Inventory Management (CPIM)

Competent Assessed Person - CAP

CAPM

Certified Asset Management Professional (CAMP)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>The primary audience for this course is as follows:<br />• Cisco Unified Communications system channel partners and resellers who are responsible for sales, implementation or administration of a Cisco Unified Contact Center.<br />• System and technical support engineers.<br />• Day 1 and Day 2 support personnel.<br />• Administrative and reporting personnel.</p>Overview<p>Upon completing this course, the learner will be able to meet these overall objectives:<br />• Understand the Cisco Unified CCE solution, architecture, solution options, integrated features, and call flow options.<br />• Understand basic principles and configuration requirements for ACD activity in Cisco Unified CM, Cisco Unified CVP, ICM, and how to access and use the Cisco Finesse Agent Desktop.<br />• Understand requirements and configurations to implement IVR activity in Cisco Unified CVP.<br />• Understand and use administrative features and functions of ICM and implement more complex routing to include Precision Routing, routing from Cisco Unified Communications Manager and routing in a ring-no-answer condition.<br />• Understand basic concepts and terms to access, view, modify reports and use other reporting functions provided by Cisco Unified Intelligence Center.</p><p>Helps prepare learners to administer the Cisco Unified CCE v11.5 solution.</p></div><div id="course-pills-2"><h4>Cisco Unified Contact Center Enterprise Overview</h4><ul><li>Lesson 1: Presenting Cisco Unified Contact Center Enterprise</li><li>Lesson 2: Cisco Unified CCE Core Components</li><li>Lesson 3: Cisco Unified CCE Options</li><li>Lesson 4: Basic Call Flow Models</li></ul><h4>Basic ACD Configurations</h4><ul><li>Lesson 1: Configuring Cisco Unified Communications Manager</li><li>Lesson 2: Configuring Cisco Unified CVP</li><li>Lesson 3: Configuring Cisco Unified CCE</li><li>Lesson 4: Using Cisco Finesse</li><li>Lesson 5: Using Cisco Unified CCE Script Editor</li></ul><h4>Configuring Cisco Unified CVP for IVR Functionality</h4><ul><li>Lesson 1: Basic IVR Configurations</li><li>Lesson 2: Basic IVR Scripting using CVP Micro-Applications</li></ul><h4>Extended Functions</h4><ul><li>Lesson 1: ICM User Accounts and Feature Control Sets</li><li>Lesson 2: Using ICM Utilities</li><li>Lesson 3: Understanding ICM Variables</li><li>Lesson 4: Precision Routing</li><li>Lesson 5: Routing Calls from Cisco Unified CM</li><li>Lesson 6: Ring-No-Answer Routing</li></ul><h4>Cisco Unified CCE Reporting</h4><ul><li>Lesson 1: Introducing Cisco Unified Intelligence Center</li><li>Lesson 2: Running and Modifying CUIC Reports</li><li>Lesson 3: Creating CUIC Reports and Dashboards</li></ul></div>

Cabin Crew Initial Training & Attestation (CCA)

Cisco Unified Contact Center Enterprise Administration v11.5 (UCCE-A)

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p>This course is ideal for developers, engineers and others including:<br />Cloud solution architects<br />Cloud administrators<br />Customer sales engineers<br />DevOps engineers<br />Sales engineers<br />Systems engineers<br />Technical solutions architects<br /></p>Overview<p>After taking this course, you should be able to:<br />Describe what clouds are supported and how to configure clouds for Cost Optimizer<br />Examine the Cost Optimizer snapshots of costs incurred by the various clouds installed for an organization</p><p>This course, Mulitcloud Cost Optimization with Cisco CloudCenter Suite (CLDCO) v1.0, teaches you how the reporting and analysis of consumption the cost optimizer provides, functions within a CiscoÂ© CloudCenter Suite. The cost optimizer works together with two other primary mechanisms: a workload manager that helps users deploy applications and manage governance policies, and an action orchestrator that provides seamless integration and workflow automation. Through lessons and hands-on experiences, you will learn the functionality of the CloudCenter cost optimizer</p></div><div id="course-pills-2"><h4>Implementing Cisco CloudCenter Suite Cost Optimizer</h4><ul><li>Cisco CloudCenter Suite Cost Optimizer</li></ul><h4>Examining Cost Optimizer Inventory, Reports, Rightsizing, and Troubleshooting</h4><ul><li>Configure Cost and Inventory Reports in the User Interface</li></ul><h4>Lab outline</h4><ul><li>Create Users, User Roles, and Cloud Permissions<br />Create Cost Group and Billing Unit<br />Use Cisco CloudCenter Suite Cost Optimizer Representational State Transfer (REST) API</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Cisco Multicloud Cost Optimization with Cisco CloudCenter Suite (CLDCO) v1.0 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Cisco Multicloud Cost Optimization with Cisco CloudCenter Suite (CLDCO) v1.0 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Certified Cryptocurrency Investigator Course (CCI)

Cisco Multicloud Cost Optimization with Cisco CloudCenter Suite (CLDCO) v1.0

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p>Account and project managers<br />Contact Center Enterprise (CCE) administrators<br />Deployment engineers<br />Technical sales</p>Overview<p>After taking this course, you should be able to:<br />Navigate CCE configuration and scripting tools<br />Configure a dialed number, call type, and media routing domain<br />Build a basic Cisco Intelligent Contact Management (ICM) script<br />Configure agents and skill groups<br />Configure basic Interactive Voice Response (IVR) functionality<br />Implement attributes and precision queues<br />Configure Ring-No-Answer (RONA) using CCE configuration tools<br />Configure and populate an agent team and primary supervisor<br />Improve agent efficiency through finesse enhancements<br />Build and test a basic Voice XML (VXML) application<br />Implement roles, departments, and business hours<br />Run Cisco Unified Intelligence Center (CUIC) reports using the Reporting tool</p><p>The Administering Cisco Contact Center Enterprise (CCEA) v1.0 course teaches you the contextual information around call flow between components in the CiscoÂ© Unified Contact Center Enterprise (UCCE) solution including intelligent contact routing, call treatment, network-to-desktop Computer Telephony Integration (CTI), and multichannel contact management over an IP infrastructure. You receive hands-on practice using administrative tools to perform routine adds, moves, and changes in an inbound contact center environment.</p></div><div id="course-pills-2"><h4>Cisco Unified Contact Center Review</h4><ul><li>Contact Center Basics<br />Components and Architecture</li></ul><h4>Deploying Basic Call Settings</h4><ul><li>Associate Basic Call Settings<br />Explore Media Routing Domains</li></ul><h4>Building a Basic Cisco Unified Contact Center Enterprise Script</h4><ul><li>Introduce Script Editor<br />Use Script Editor Nodes</li></ul><h4>Configuring Basic Agent Functionality</h4><ul><li>Introduce Agent Functionality<br />Configure Agent Desk Settings</li></ul><h4>Configuring Basic Call Treatment and Queuing</h4><ul><li>Explore Media Server and Files<br />Introduce Microapps</li></ul><h4>Implementing Precision Routing</h4><ul><li>Introduce Precision Routing Basics<br />Examine the Migration Path</li></ul><h4>Configuring RONA Support</h4><ul><li>Introduce RONA Functionality<br />Identify RONA Timeout Considerations</li></ul><h4>Configuring Agent Teams and Supervisors</h4><ul><li>Configuring Teams and Supervisors<br />Explore Agent Roles</li></ul><h4>Administering the Cisco Finesse Desktop</h4><ul><li>Administering Cisco Finesse Desktop<br />Introduce Cisco Finesse Administration</li></ul><h4>Implementing Voice XML Applications</h4><ul><li>Introduce VXML<br />Build a Basic Call Studio Project</li></ul><h4>Configuring Roles, Departments, and Business Hours</h4><ul><li>Examine Post-Call Survey Functionality<br />Configure Post-Call Survey</li></ul><h4>Running Unified CC Enterprise Reports with Unified Intelligence Center (IC)</h4><ul><li>Configure Unified CC Enterprise Administrators<br />Configure Departments</li></ul></div>

Cisco Administering Cisco Contact Center Enterprise (CCEA)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is for experienced information technology (IT) professionals, typically described as Enterprise Desktop Administrators (EDAs). These EDAs deploy, manage, and maintain PCs, devices, and applications across medium, large, and enterprise organizations. A significant portion of this audience uses, or intends to use, the latest release of Configuration Manager to manage and deploy PCs, devices, and applications.</p>Overview<p>Describe the features Configuration Manager and Intune include, and explain how you can use these features to manage PCs and mobile devices in an enterprise environment. Analyze data by using queries and reports. Prepare a management infrastructure, including configuring boundaries, boundary groups, and resource discovery, and integrating mobile-device management with Intune. Deploy and manage the Configuration Manager client. Configure, manage, and monitor hardware and software inventory, and use Asset Intelligence and software metering. Identify and configure the most appropriate method to distribute and manage content used for deployments. Distribute, deploy, and monitor applications for managed users and systems. Maintain software updates for PCs that Configuration Manager manages. Implement Endpoint Protection for managed PCs. Configure an operating-system deployment strategy by using Configuration Manager. Manage and maintain a Configuration Manager site.</p><p>This five-day course describes how to use Configuration Manager and its associated site systems to efficiently manage network resources. In this five-day course, you will learn day-to-day management tasks, including how to manage applications, client health, hardware and software inventory, operating system deployment, and software updates by using Configuration Manager. You also will learn how to optimize Endpoint Protection, manage compliance, and create management queries and reports.  Although this course and the associated labs are written for Microsoft Endpoint Configuration Manager and Windows 11, the skills taught will also be backwards compatible with previous editions of System Center Configuration Manager and Windows 10.</p>Prerequisites<p></p><li>Networking fundamentals, including common networking protocols, topologies, hardware, media, routing, switching, and addressing.</li>  <li>Active Directory Domain Services (AD DS) principles and fundamentals of AD DS management.</li>  <li>Installation, configuration, and troubleshooting for Windows-based personal computers.</li>  <li>Basic concepts of public key infrastructure (PKI) security.</li>  <li>Basic understanding of scripting and Windows PowerShell syntax.</li>  <li>Basic understanding of Windows Server roles and services.</li>  <li>Basic understanding of the configuration options for iOS and Android Mobile device platforms.</li><p></p></div><div id="course-pills-2"><h3>1 - Managing computers and mobile devices in the enterprise</h3> <ul> <li>Overview of systems management by using enterprise management solutions</li> <li>Overview of the Configuration Manager architecture</li> <li>Overview of the Configuration Manager administrative tools</li> <li>Tools for monitoring and troubleshooting a Configuration Manager site</li> </ul> <h3>2 - Analyzing data using queries, reports, and CMPivot</h3> <ul> <li>Introduction to queries</li> <li>Configuring SQL Server Reporting Services</li> <li>Analyzing the real-time state of a device by using CMPivot</li> </ul> <h3>3 - Preparing the Configuration Manager management infrastructure</h3> <ul> <li>Configuring site boundaries and boundary groups</li> <li>Configuring resource discovery</li> <li>Organizing resources using device and user collections</li> </ul> <h3>4 - Deploying and managing the Configuration Manager client</h3> <ul> <li>Overview of the Configuration Manager client</li> <li>Deploying the Configuration Manager client</li> <li>Configuring and monitoring client status</li> <li>Managing client settings and performing management operations</li> </ul> <h3>5 - Managing inventory for PCs and applications</h3> <ul> <li>Overview of inventory collection</li> <li>Configuring hardware and software inventory</li> <li>Managing inventory collection</li> <li>Configuring software metering</li> <li>Configuring and managing Asset Intelligence</li> </ul> <h3>6 - Distributing and managing content used for deployments</h3> <ul> <li>Preparing the infrastructure for content management</li> <li>Distributing and managing content on distribution points</li> </ul> <h3>7 - Deploying and managing applications</h3> <ul> <li>Overview of application management</li> <li>Creating applications</li> <li>Deploying applications</li> <li>Managing applications</li> <li>Deploying and managing Windows apps</li> </ul> <h3>8 - Maintaining software updates for managed PCs</h3> <ul> <li>The software updates process</li> <li>Preparing a Configuration Manager site for software updates</li> <li>Managing software updates</li> <li>Configuring automatic deployment rules</li> <li>Monitoring and troubleshooting software updates</li> <li>Enabling third-party updates</li> </ul> <h3>9 - Implementing Defender Protection for managed PCs</h3> <ul> <li>Overview of Endpoint Protection in Configuration Manager</li> <li>Configuring, deploying, and monitoring Endpoint Protection policies</li> <li>Configuring and deploying advanced threat policies</li> <h3>10 - Managing compliance and secure data access</h3> <ul> <li>Overview of Compliance Settings</li> <li>Configuring compliance settings</li> <li>Viewing compliance results</li> <li>Managing resource and data access</li> <h3>11 - Managing operating system deployment</h3> <ul> <li>An overview of operating system deployment</li> <li>Preparing a site for operating system deployment</li> <li>Deploying an operating system</li> <li>Managing Windows as a service</li> <h3>12 - Managing and maintaining a Configuration Manager site</h3> <ul> <li>Configuring role-based administration</li> <li>Configuring Remote Tools</li> <li>Overview of Configuration Manager site maintenance and Management Insights</li> <li>Backing up and recovering a Configuration Manager site</li> <li>Updating the Configuration Manager infrastructure</li> <h3>13 - What?s new in Microsoft Endpoint Configuration Manager</h3> <ul> <li>Whats new in Microsoft Endpoint Manager covering each semi annual release</li> </ul></ul></ul></ul></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans 55348: Administering Microsoft Endpoint Configuration Manager training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the 55348: Administering Microsoft Endpoint Configuration Manager course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Microsoft Certification

Sccm

Microsoft Certified Technology Specialist (MCTS)

IT Manager

Microsoft Certified Trainer (MCT)

55348 Administering Microsoft Endpoint Configuration Manager

General Admission

<p id="isPasted" style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">LOOKING FOR</strong>: ADULT FICTION, NON-FICTION</p><div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Kate Walsh has built up many years of agenting experience across her own list, and another senior agent&#39;s list at United Agents for 9 years before parting ways and going it alone for a while. Fiction-wise, she works on a hugely broad list for expansive commercial genre fiction and is on the lookout for historical fiction, upmarket women&rsquo;s fiction, clever commercial thrillers, romance and some SFF, particularly those with a dystopian slant, or earth-bound science fiction, however that comes. Kate will also look at YA, though is not the right fit for high fantasy.</span></div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">On the non-fiction side, Kate has worked with an impressive list of clients across the commercial spectrum. She&#39;s on the lookout mainly (although not exclusively) for music titles, history and broad-spectrum popular science, but is open to anything that feels like a fresh and original way of looking at the world. She is especially drawn to 20th and 21st century affairs, and welcomes anything from anyone willing to speculate on what comes next.&nbsp;</span></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Kate would like you to submit a covering letter, 1 page synopsis and the opening three chapters (max 5,000 words).</strong></p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">(<em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">In addition to the paid sessions, Kate is offering one free session for low income/under-represented writers. Please email <a href="mailto:agent121@iaminprint.co.uk" style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto; font-size: var(--font-size);" fr-original-style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto;">agent121@iaminprint.co.uk</a> to apply, outlining your case for this option which is offered at the </em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">discretion of&nbsp;</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print)</em>.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By booking you understand you need to conduct an internet connection test with<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Pr</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">int</em> prior to the event. You also agree to email your material in one document to reach <em fr-original-style="" style="box-sizing: border-box;">I Am In Print</em> by the stated submission deadline and note that <em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print</em> take no responsibility for the advice received during your agent meeting.</p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">The submission deadline is: Wednes</strong><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">day 21 August 2024</strong></p>

LOOKING FOR: ADULT FICTION, NON-FICTION
Kate Walsh has built up many years of agenting experience across her own list, and another senior agent's list at United Agents for 9 years before parting ways and going it alone for a while. Fiction-wise, she works on a hugely broad list for expansive commercial genre fiction and is on the lookout for historical fiction, upmarket women’s fiction, clever commercial thrillers, romance and some SFF, particularly those with a dystopian slant, or earth-bound science fiction, however that comes. Kate will also look at YA, though is not the right fit for high fantasy.On the non-fiction side, Kate has worked with an impressive list of clients across the commercial spectrum. She's on the lookout mainly (although not exclusively) for music titles, history and broad-spectrum popular science, but is open to anything that feels like a fresh and original way of looking at the world. She is especially drawn to 20th and 21st century affairs, and welcomes anything from anyone willing to speculate on what comes next.
Kate would like you to submit a covering letter, 1 page synopsis and the opening three chapters (max 5,000 words).
(In addition to the paid sessions, Kate is offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). 
By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.
The submission deadline is: Monday 16th September 2024

I Am In Print

Fiction Writing

ONE SPACE LEFT! 24th September Kate Walsh #Agent121. Looking for: ADULT FICTION, NON-FICTION

Bournemouth

London Waterloo Academy

Flight Attendant

Stewardess

FLIGHT ATTENDANT VIRTUAL VIA ZOOM COURSE, EVENINGS

Registration Fee

Course Fee

<p id="isPasted" style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">LOOKING FOR:</strong> ADULT FICTION</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Laura studied law at university and spent over 20 years at Virgin Atlantic which allowed her to indulge her passion for reading whilst travelling.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">On deciding to pursue a career in publishing, Laura joined the Darley Anderson Agency where she worked across the Women&rsquo;s Fiction list, reading submissions, handling contracts and supporting authors on their path to publication and beyond.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">She co-founded Greenstone Literary with Tanera Simons in 2024 and is excited to build a list of authors.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Laura is looking for commercial crime, thriller, suspense, bookclub, historical and romance fiction as well as select non-fiction.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Above everything she wants to be entertained. Laura is looking for a book you can&rsquo;t wait to talk to someone about, in the same way as a new film or the latest release on Netflix. A book that engrosses her from the first page to the last, desperate for someone she knows to read so they can discuss as soon as possible.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">It will always be an original hook that draws Laura in, a whole concept that can be summed up in one line that immediately stops her in my tracks and makes her think.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Character and voice is also crucial. Laura is a huge fan of Mick Herron&rsquo;s Jackson Lamb, Richard Osman&rsquo;s <em fr-original-style="" style="box-sizing: border-box;">Thursday Murder Club</em> cast and Lynda La Plante&rsquo;s Jane Tennison. She would really love to see more strong, memorable women in crime. In bookclub fiction, voices that have stayed with her are Adduni in <em fr-original-style="" style="box-sizing: border-box;">The Girl With The Louding Voice</em>, Cyril in <em fr-original-style="" style="box-sizing: border-box;">The Heart&rsquo;s Invisible Furies</em> and Molly in <em fr-original-style="" style="box-sizing: border-box;">The Maid</em>. Recently, Kitty in <em fr-original-style="" style="box-sizing: border-box;">How To Kill Men and Get Away With It</em> had Laura secretly rooting for her serial killer antics.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Laura loves to be engrossed by a pacy, twisty, surprising plot. It doesn&rsquo;t need to be overly complex &ndash; sometimes the simplest ideas are the best. She wants to be thrown curveballs she never saw coming and be kept guessing until the last page. Books Laura has devoured are <em fr-original-style="" style="box-sizing: border-box;">Nightwatching, The Housemaid</em>, <em fr-original-style="" style="box-sizing: border-box;">The Last Mrs Parrish</em>, <em fr-original-style="" style="box-sizing: border-box;">Fourth Wing</em>, <em fr-original-style="" style="box-sizing: border-box;">None of This is True</em> and<em fr-original-style="" style="box-sizing: border-box;">&nbsp;American Dirt</em>.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Books that play with genre also capture Laura. Novels such as <em fr-original-style="" style="box-sizing: border-box;">Wrong Place, Wrong Time</em> which combined a crime mystery and the story of a mother&rsquo;s love with a speculative element and <em fr-original-style="" style="box-sizing: border-box;">The Time Traveller&rsquo;s Wife</em>, a high-concept love story which crossed time and age.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Laura is a huge fan of true crime and would love to read a fiction version of podcasts she has been gripped by. She really enjoys cold cases being reopened as a result of new evidence or technology which exposes past injustices such as on <em fr-original-style="" style="box-sizing: border-box;">Bone Valley</em>, <em fr-original-style="" style="box-sizing: border-box;">In The Dark</em> or <em fr-original-style="" style="box-sizing: border-box;">Who Killed Emma?</em>&nbsp;She is particularly drawn to stories of deep deception or &lsquo;scams&rsquo; such as those by Anna Delvey or Coco Berthmann, <em fr-original-style="" style="box-sizing: border-box;">Tinder Swindler</em> or <em fr-original-style="" style="box-sizing: border-box;">Fyre Festival.&nbsp;</em>Laura is always intrigued by anything involving investigation into cults, such as in BBC Sound&rsquo;s <em fr-original-style="" style="box-sizing: border-box;">World of Secrets</em>.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">She also loves nothing more than sobbing her heart out over a book and being left emotionally wrung-out! Whether it be a devastating historical tragedy or star-crossed lovers torn apart by destiny. &nbsp;Books that have broken her heart include <em fr-original-style="" style="box-sizing: border-box;">The Bridges of Madison County, The Kite Runner,</em>&nbsp;<em fr-original-style="" style="box-sizing: border-box;">The Seven Husbands of Evelyn Hugo</em>, <em fr-original-style="" style="box-sizing: border-box;">Birdsong</em>, <em fr-original-style="" style="box-sizing: border-box;">My Sister&rsquo;s Keeper</em>, <em fr-original-style="" style="box-sizing: border-box;">Cilka&rsquo;s Journey</em>&nbsp;and <em fr-original-style="" style="box-sizing: border-box;">Four Winds</em>.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In non-fiction, Laura is looking for an untold story or perspective or an unexplored area where you have expertise or real-life experience. As a reader of non-fiction she wants to be &nbsp;engaged in a relatable, accessible way. She loved the evocative settings and personal journeys in <em fr-original-style="" style="box-sizing: border-box;">The Salt Path</em>&nbsp;and <em fr-original-style="" style="box-sizing: border-box;">The Wild Other</em>. The laugh-out-loud <em fr-original-style="" style="box-sizing: border-box;">More Than A Woman</em> had her ordering this for many friends. <em fr-original-style="" style="box-sizing: border-box;">Three Women</em> and <em fr-original-style="" style="box-sizing: border-box;">Educated</em> are brilliant examples of non-fiction books that read like fiction. The awe-inspiring <em fr-original-style="" style="box-sizing: border-box;">Do No Harm</em> stayed with Laura long after reading.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Laura is not looking for poetry, novellas, screenplays, or children&rsquo;s books.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Laura would like you to submit a covering letter, 1 page synopsis and the first 5,000 words of your completed manuscript in a single word document.</strong></p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">(<em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">In addition to the paid sessions, Laura is kindly offering one free session for low income/under-represented writers.&nbsp;</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">Please email <a href="mailto:agent121@iaminprint.co.uk" style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto; font-size: var(--font-size);" fr-original-style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto;">agent121@iaminprint.co.uk</a> to apply, outlining your case for this option which is offered at the&nbsp;</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">discretion of&nbsp;</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print)</em>.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By booking you understand you need to conduct an internet connection test with<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Pr</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">int</em> prior to the event. You also agree to email your material in one document to reach <em fr-original-style="" style="box-sizing: border-box;">I Am In Print</em> by the stated submission deadline and note that <em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print</em> take no responsibility for the advice received during your agent meeting.</p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">The submission deadline is: Thursday 12 September 2024</strong></p>

LOOKING FOR: ADULT FICTION
Laura studied law at university and spent over 20 years at Virgin Atlantic which allowed her to indulge her passion for reading whilst travelling.
On deciding to pursue a career in publishing, Laura joined the Darley Anderson Agency where she worked across the Women’s Fiction list, reading submissions, handling contracts and supporting authors on their path to publication and beyond.
She co-founded Greenstone Literary with Tanera Simons in 2024 and is excited to build a list of authors.
Laura is looking for commercial crime, thriller, suspense, bookclub, historical and romance fiction as well as select non-fiction.
Above everything she wants to be entertained. Laura is looking for a book you can’t wait to talk to someone about, in the same way as a new film or the latest release on Netflix. A book that engrosses her from the first page to the last, desperate for someone she knows to read so they can discuss as soon as possible.
It will always be an original hook that draws Laura in, a whole concept that can be summed up in one line that immediately stops her in my tracks and makes her think.
Character and voice is also crucial. Laura is a huge fan of Mick Herron’s Jackson Lamb, Richard Osman’s Thursday Murder Club cast and Lynda La Plante’s Jane Tennison. She would really love to see more strong, memorable women in crime. In bookclub fiction, voices that have stayed with her are Adduni in The Girl With The Louding Voice, Cyril in The Heart’s Invisible Furies and Molly in The Maid. Recently, Kitty in How To Kill Men and Get Away With It had Laura secretly rooting for her serial killer antics.
Laura loves to be engrossed by a pacy, twisty, surprising plot. It doesn’t need to be overly complex – sometimes the simplest ideas are the best. She wants to be thrown curveballs she never saw coming and be kept guessing until the last page. Books Laura has devoured are Nightwatching, The Housemaid, The Last Mrs Parrish, Fourth Wing, None of This is True and American Dirt.
Books that play with genre also capture Laura. Novels such as Wrong Place, Wrong Time which combined a crime mystery and the story of a mother’s love with a speculative element and The Time Traveller’s Wife, a high-concept love story which crossed time and age.
Laura is a huge fan of true crime and would love to read a fiction version of podcasts she has been gripped by. She really enjoys cold cases being reopened as a result of new evidence or technology which exposes past injustices such as on Bone Valley, In The Dark or Who Killed Emma? She is particularly drawn to stories of deep deception or ‘scams’ such as those by Anna Delvey or Coco Berthmann, Tinder Swindler or Fyre Festival. Laura is always intrigued by anything involving investigation into cults, such as in BBC Sound’s World of Secrets.
She also loves nothing more than sobbing her heart out over a book and being left emotionally wrung-out! Whether it be a devastating historical tragedy or star-crossed lovers torn apart by destiny. Books that have broken her heart include The Bridges of Madison County, The Kite Runner, The Seven Husbands of Evelyn Hugo, Birdsong, My Sister’s Keeper, Cilka’s Journey and Four Winds.
In non-fiction, Laura is looking for an untold story or perspective or an unexplored area where you have expertise or real-life experience. As a reader of non-fiction she wants to be engaged in a relatable, accessible way. She loved the evocative settings and personal journeys in The Salt Path and The Wild Other. The laugh-out-loud More Than A Woman had her ordering this for many friends. Three Women and Educated are brilliant examples of non-fiction books that read like fiction. The awe-inspiring Do No Harm stayed with Laura long after reading. 
Laura is not looking for poetry, novellas, screenplays, or children’s books.
Laura would like you to submit a covering letter, 1 page synopsis and the first 5,000 words of your completed manuscript in a single word document.
(In addition to the paid sessions, Laura is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). 
By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.
The submission deadline is: Thursday 12 September 2024

SOLD OUT! 25th September Laura Heathfield #Agent121. Looking for: ADULT FICTION

Bristol

<p id="isPasted" style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">LOOKING FOR</strong>: YA, ADULT FICTION, NON-FICTION</p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Laura Williams is literary agent at the&nbsp;<a href="http://greeneheaton.co.uk/agents/laura-williams/" style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto; font-size: var(--font-size);" fr-original-style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto;">Greene and Heaton Literary Agency</a>.&nbsp;<strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">She is seeking literary fiction, commercial fiction, psychological thrillers and high concept Young Adult.</strong></p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="isPasted" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Laura is actively building a fiction list and a small non-fiction list. She is currently looking for literary fiction, edgy commercial fiction, psychological thrillers and high-concept contemporary young adult, as well as narrative non-fiction of all types. Her taste is quite dark, and she loves gothic, ghost stories, horror and anything sinister. She also loves books that make her cry, from big love stories to intense family dramas. She is open to historical or horror YA, but not magical or fantasy.&nbsp;</span></p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Meditative or moving novels about modern life, appeal to Laura, sad stories with love and the importance of caring for each other shining through. She also loves stories about female friendships or conversely groups of women who don&#39;t get on, such as the hugely fun BAD SUMMER PEOPLE by Emma Rosenblum. She is always on the lookout for a big tragic love story to make her cry happy or sad tears.  At the more commercial end of fiction, think funny novels with warmth and romantic comedies with a bit of depth &ndash; think Marian Keyes.</span></p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="color: rgb(55, 65, 81); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(55, 65, 81); font-size: 16px;">Most of all Laura is looking for novels she hasn&rsquo;t read before &ndash; something unusual structurally or thematically, something that shines a light on a subject the author is passionate about, something that&rsquo;ll break her heart or raise her blood in an entirely new way. Laura is always looking to promote diverse voices from across the globe, and is particularly keen on LGBTQI+ stories.</span></p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">Laura would like you to submit a covering letter, a 1-2 page synopsis and the first 5,000 words of your completed manuscript in a single word document.</strong></p><p id="isPasted" style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">(<em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">In addition to the paid sessions, Laura is kindly offering one free session for low income/under-represented writers. Please email <a href="mailto:agent121@iaminprint.co.uk" style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto; font-size: var(--font-size);" fr-original-style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto;">agent121@iaminprint.co.uk</a> to apply, outlining your case for this option which is offered at the&nbsp;</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">discretion of&nbsp;</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print)</em>.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By booking you understand you need to conduct an internet connection test with<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Pr</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">int</em> prior to the event. You also agree to email your material in one document to reach <em fr-original-style="" style="box-sizing: border-box;">I Am In Print</em> by the stated submission deadline and note that <em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print</em> take no responsibility for the advice received during your agent meeting.</p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">The submission deadline is: Monday 16 September<strong style="color: rgb(16, 24, 64); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(16, 24, 64);">&nbsp;</strong>2024</strong></p>

LOOKING FOR: YA, ADULT FICTION, NON-FICTION
Laura Williams is literary agent at the Greene and Heaton Literary Agency. She is seeking literary fiction, commercial fiction, psychological thrillers and high concept Young Adult.
Laura is actively building a fiction list and a small non-fiction list. She is currently looking for literary fiction, edgy commercial fiction, psychological thrillers and high-concept contemporary young adult, as well as narrative non-fiction of all types. Her taste is quite dark, and she loves gothic, ghost stories, horror and anything sinister. She also loves books that make her cry, from big love stories to intense family dramas. She is open to historical or horror YA, but not magical or fantasy. 
Meditative or moving novels about modern life, appeal to Laura, sad stories with love and the importance of caring for each other shining through. She also loves stories about female friendships or conversely groups of women who don't get on, such as the hugely fun BAD SUMMER PEOPLE by Emma Rosenblum. She is always on the lookout for a big tragic love story to make her cry happy or sad tears. At the more commercial end of fiction, think funny novels with warmth and romantic comedies with a bit of depth – think Marian Keyes.
Most of all Laura is looking for novels she hasn’t read before – something unusual structurally or thematically, something that shines a light on a subject the author is passionate about, something that’ll break her heart or raise her blood in an entirely new way. Laura is always looking to promote diverse voices from across the globe, and is particularly keen on LGBTQI+ stories.
Laura would like you to submit a covering letter, a 1-2 page synopsis and the first 5,000 words of your completed manuscript in a single word document.
(In addition to the paid sessions, Laura is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). 
By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.
The submission deadline is: Thursday 19 September 2024

SOLD OUT! 26th September Laura Williams #Agent121. Looking for: YA, ADULT FICTION, NON-FICTION

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">In this course, you&rsquo;ll gain a basic understanding of finance and accounting concepts to drive the success of your business.</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course aims to demystify the accounting language over three hours so that you are in control of the financial performance of your business, helping you forecast for the future, evaluate your current efforts, and establish strategies to meet your goals.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Date</strong>: Wednesday 25th September 2024</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Time</strong>: 9:30am - 12:30pm</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Location</strong>: Online</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">For</strong>: Businesses based in North Essex (Braintree, Chelmsford, Colchester, Maldon, and Tendring)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cost</strong>: Free</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">More about the course</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Even if you plan to hire an accountant, you still need to understand accounting information to make better, more informed decisions about your business. This webinar will give you the tools necessary to have a better understanding of what the professionals are saying down the line, so you can run your business better.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What it covers</strong>:</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Part 1</em></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Historical business finance measurement</li><li fr-original-style="" style="box-sizing: border-box;">The main performance measure - Profit &amp; Loss</li><li fr-original-style="" style="box-sizing: border-box;">The main valuation measure - Balance Sheet</li><li fr-original-style="" style="box-sizing: border-box;"> The importance of cash management and working capital</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Part 2</em></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">How to apply this knowledge to business planning and targeting</li><li fr-original-style="" style="box-sizing: border-box;">Using the above measurement tools to help plan and forecast business performance, particularly Profit &amp; Loss and Cashflow and the key differences between them</li><li fr-original-style="" style="box-sizing: border-box;">Break even</li><li fr-original-style="" style="box-sizing: border-box;">Pricing methods</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who it is for</strong>:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course is aimed at a whole range of businesses from start-up founders to local business owners to corporates, and is geared to anyone without a finance or accounting background. Your business must be based in or shortly relocating to North Essex (either Braintree, Chelmsford, Colchester, Maldon, or Tendring).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who should attend</strong>:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Entrepreneurs</li><li fr-original-style="" style="box-sizing: border-box;">Micro business owners</li><li fr-original-style="" style="box-sizing: border-box;">Small business owners</li><li fr-original-style="" style="box-sizing: border-box;">Middle managers</li><li fr-original-style="" style="box-sizing: border-box;">Consultants</li><li fr-original-style="" style="box-sizing: border-box;">Coaches</li><li fr-original-style="" style="box-sizing: border-box;">E-commerce businesses</li><li fr-original-style="" style="box-sizing: border-box;">Digital marketers</li><li fr-original-style="" style="box-sizing: border-box;">Service based business owners</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Skills gained</strong>:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Understand basic financial documents used in business</li><li fr-original-style="" style="box-sizing: border-box;">Interpret the information in these documents, and use it to manage day-to-day business activity</li><li fr-original-style="" style="box-sizing: border-box;">Be more effective in their role</li></ul><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">About the host</strong>:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Jim Fletcher ACMA GCMA</u></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Jim is a business manager with Let&#39;s Do Business Group and a dedicated business coach with 40 years&rsquo; commercial leadership experience. Drawing on his long career in the manufacturing and engineering sector, Jim provides tailored coaching, consultancy, non-executive directorship and project management services, across a full range of management, finance, sales &amp; marketing and operations functions.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This programme is delivered by the North Essex Economic Board (NEEB) in partnership with Let&#39;s Do Business Group.</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Let&#39;s Do Business Group is undertaking this project jointly with the&nbsp;</strong></em><a href="https://neeb.org.uk/" target="_blank" rel="nofollow noopener noreferrer ugc" title="https://neeb.org.uk/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">North Essex Economic Board (NEEB)</strong></em></a><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">. The Board is a partnership of local authorities in the area: Braintree, Maldon, and Tendring district councils, Colchester Borough Council, Chelmsford City Council and Essex County Council.</strong></em></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This project is funded by the UK Government through the UK Shared Prosperity Fund.</strong></em></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The UK Shared Prosperity Fund is a central pillar of the UK government&#39;s Levelling Up agenda and provides &pound;2.6 billion of funding for local investment by March 2025. The Fund aims to improve pride in place and increase life chances across the UK investing in communities and place, supporting local business, and people and skills. For more information, visit&nbsp;</strong></em><a href="https://www.gov.uk/government/publications/uk-shared-prosperity-fund-prospectus" target="_blank" rel="nofollow noopener noreferrer ugc" title="https://www.gov.uk/government/publications/uk-shared-prosperity-fund-prospectus" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">https://www.gov.uk/government/publications/uk-shared-prosperity-fund-prospectus</strong></em></a></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Please click here to see our&nbsp;</strong><a href="https://backingessexbusiness.co.uk/privacy-policy" target="_blank" rel="nofollow noopener noreferrer ugc" title="https://backingessexbusiness.co.uk/privacy-policy" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Privacy Policy</strong></a><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">. Please note that your details may be shared with the North Essex Economic Board who are funding this project.</strong></p>

In this course, you’ll gain a basic understanding of finance and accounting concepts to drive the success of your business.
This course aims to demystify the accounting language over three hours so that you are in control of the financial performance of your business, helping you forecast for the future, evaluate your current efforts, and establish strategies to meet your goals.
Date: Wednesday 25th September 2024
Time: 9:30am - 12:30pm
Location: Online
For: Businesses based in North Essex (Braintree, Chelmsford, Colchester, Maldon, and Tendring)
Cost: Free
More about the course
Even if you plan to hire an accountant, you still need to understand accounting information to make better, more informed decisions about your business. This webinar will give you the tools necessary to have a better understanding of what the professionals are saying down the line, so you can run your business better.
What it covers:
Part 1
Historical business finance measurement
The main performance measure - Profit & Loss
The main valuation measure - Balance Sheet
The importance of cash management and working capital
Part 2
How to apply this knowledge to business planning and targeting
Using the above measurement tools to help plan and forecast business performance, particularly Profit & Loss and Cashflow and the key differences between them
Break even
Pricing methods
Who it is for:
The course is aimed at a whole range of businesses from start-up founders to local business owners to corporates, and is geared to anyone without a finance or accounting background. Your business must be based in or shortly relocating to North Essex (either Braintree, Chelmsford, Colchester, Maldon, or Tendring).
Who should attend:
Entrepreneurs
Micro business owners
Small business owners
Middle managers
Consultants
Coaches
E-commerce businesses
Digital marketers
Service based business owners
Skills gained:
Understand basic financial documents used in business
Interpret the information in these documents, and use it to manage day-to-day business activity
Be more effective in their role
About the host:
Jim Fletcher ACMA GCMA
Jim is a business manager with Let's Do Business Group and a dedicated business coach with 40 years’ commercial leadership experience. Drawing on his long career in the manufacturing and engineering sector, Jim provides tailored coaching, consultancy, non-executive directorship and project management services, across a full range of management, finance, sales & marketing and operations functions.



This programme is delivered by the North Essex Economic Board (NEEB) in partnership with Let's Do Business Group.
Let's Do Business Group is undertaking this project jointly with the North Essex Economic Board (NEEB). The Board is a partnership of local authorities in the area: Braintree, Maldon, and Tendring district councils, Colchester Borough Council, Chelmsford City Council and Essex County Council.
This project is funded by the UK Government through the UK Shared Prosperity Fund.
The UK Shared Prosperity Fund is a central pillar of the UK government's Levelling Up agenda and provides £2.6 billion of funding for local investment by March 2025. The Fund aims to improve pride in place and increase life chances across the UK investing in communities and place, supporting local business, and people and skills. For more information, visit https://www.gov.uk/government/publications/uk-shared-prosperity-fund-prospectus
Please click here to see our Privacy Policy. Please note that your details may be shared with the North Essex Economic Board who are funding this project.

Let’s Do Business Group

This course aims to demystify the accounting language so that you are in control of the financial performance of your business, helping you forecast for the future, evaluate your current efforts, and establish strategies to meet your goals.

Finance for Non-Financial Entrepreneurs - North Essex

Reading

Nottingham

Dickson Training Ltd

First Line Management Course

Classroom Course

Online Course

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Real Estate Investments are unique in that they generate both rental income and capital appreciation, making cash flow modelling an essential tool for Real Estate Investors, Lenders, and Analysts.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">On this course, we will use case studies to enhance the delegates understanding of Real Estate financial appraisals, and help them fully appreciate the theory behind the numbers. We will cover topics such as discounting, compounding, forecasting rental income and expenses, calculating net operating income (NOI), factoring in capital expenditures, modelling debt service, and determining the internal rate of return (IRR).</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">This course will provide you with a solid foundation for understanding and analysing real estate cash flows.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">On this course you will...</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Study the financial concepts of compounding, discounting and in-perpetuity</li><li value="2" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Consider the importance of the timing and uncertainty of both fixed and growing income streams</li><li value="3" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Contrast different property yield metrics</li><li value="4" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Build-up risk premiums for discount rates, discuss the importance of liquidity, transparency and volatility</li><li value="5" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Compare and contrast time and money-weighted measures of return</li><li value="6" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learn about valuation principles</li><li value="7" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Contrast value and worth</li><li value="8" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Discuss the importance and sourcing of inputs and outputs</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who will benefit from this course?</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Professional Real Estate Transaction Managers</li><li value="2" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Asset Managers</li><li value="3" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Portfolio Managers</li><li value="4" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Recent graduates with exposure to real estate financial modelling</li><li value="5" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">New employees with exposure to real estate financial modelling</li><li value="6" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">People working in Argus, Anaplan or any commercial real estate software and would like to understand financial modelling key principles.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Outline</strong>:</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Morning</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Real Estate Financial Mathematics</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Time Value of Money</li><li value="2" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Net Present Value (NPV)</li><li value="3" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Internal Rate of Return (IRR)</li><li value="4" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Growth</li><li value="5" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">What Discount Rate?</li><li value="6" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Certainty of a cash flow</li><li value="7" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Liquidity</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Price, Value and Worth</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Comparing Price, Value and Worth</li><li value="2" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Conventional Valuation Methods</li><li value="3" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Term and Reversion, Layer Method</li><li value="4" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Property Yields and Capitalisation Method</li><li value="5" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Exit calculations across Europe</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Afternoon</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Discounted Cash Flow Models</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Investment Appraisal Models</li><li value="2" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Cash flow inputs: Rents, Yields, Growth Rates, Target Returns</li><li value="3" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Cash-on-Cash and Equity Multiple</li><li value="4" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Discount Rates &amp; Exit Cap Rate</li><li value="5" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Operating Assumptions</li><li value="6" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Adding borrowing and analysing geared returns</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Model Interpretation and Analysis</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Sensitivity analysis and scenario analysis</li><li value="2" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Growth and inflation</li><li value="3" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Performance measures</li><li value="4" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Contemporary issues for analysis (such as the rise in interest rates)</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Quizzes | Q&amp;A</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Included in the Course</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">A Bayfield Training Certificate &amp; 7.5 CPD Hours</li><li value="2" style="font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 16px;">Course Manual - In-Person Course attendees will receive a Physical Copy, Virtual Course attendees will receive a Virtual Copy and have the option to purchase a Hard Copy at an additional fee</li><li value="3" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Course Files</li><li value="4" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Online Learning Platform access - Further Learning Resources (Reading, Files and Videos)</li><li value="5" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Post Course Support - Two Months of Questions &amp; Answers, and One year of support is available for an additional fee</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">For more information about the Understanding Key Principles of Real Estate Financial Modelling such as course delivery methods, pricing and dates, please contact Sam on the Bayfield Training Sales team:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">E - s.musgrave@bayfieldtraining.com</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">T - 01223 517851</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">W - <a href="https://www.bayfieldtraining.com/" target="_blank" rel="nofollow noopener noreferrer ugc" title="https://www.bayfieldtraining.com/" data-airgap-id="125" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">www.bayfieldtraining.com</a></p>



Real Estate Investments are unique in that they generate both rental income and capital appreciation, making cash flow modelling an essential tool for Real Estate Investors, Lenders, and Analysts.
On this course, we will use case studies to enhance the delegates understanding of Real Estate financial appraisals, and help them fully appreciate the theory behind the numbers. We will cover topics such as discounting, compounding, forecasting rental income and expenses, calculating net operating income (NOI), factoring in capital expenditures, modelling debt service, and determining the internal rate of return (IRR).
This course will provide you with a solid foundation for understanding and analysing real estate cash flows.


On this course you will...
Study the financial concepts of compounding, discounting and in-perpetuity
Consider the importance of the timing and uncertainty of both fixed and growing income streams
Contrast different property yield metrics
Build-up risk premiums for discount rates, discuss the importance of liquidity, transparency and volatility
Compare and contrast time and money-weighted measures of return
Learn about valuation principles
Contrast value and worth
Discuss the importance and sourcing of inputs and outputs


Who will benefit from this course?
Professional Real Estate Transaction Managers
Asset Managers
Portfolio Managers
Recent graduates with exposure to real estate financial modelling
New employees with exposure to real estate financial modelling
People working in Argus, Anaplan or any commercial real estate software and would like to understand financial modelling key principles.


Course Outline:
Morning
Real Estate Financial Mathematics
Time Value of Money
Net Present Value (NPV)
Internal Rate of Return (IRR)
Growth
What Discount Rate?
Certainty of a cash flow
Liquidity
Price, Value and Worth
Comparing Price, Value and Worth
Conventional Valuation Methods
Term and Reversion, Layer Method
Property Yields and Capitalisation Method
Exit calculations across Europe


Afternoon
Discounted Cash Flow Models
Investment Appraisal Models
Cash flow inputs: Rents, Yields, Growth Rates, Target Returns
Cash-on-Cash and Equity Multiple
Discount Rates & Exit Cap Rate
Operating Assumptions
Adding borrowing and analysing geared returns
Model Interpretation and Analysis
Sensitivity analysis and scenario analysis
Growth and inflation
Performance measures
Contemporary issues for analysis (such as the rise in interest rates)


Quizzes | Q&A


Included in the Course
A Bayfield Training Certificate & 7.5 CPD Hours
Course Manual - In-Person Course attendees will receive a Physical Copy, Virtual Course attendees will receive a Virtual Copy and have the option to purchase a Hard Copy at an additional fee
Course Files
Online Learning Platform access - Further Learning Resources (Reading, Files and Videos)
Post Course Support - Two Months of Questions & Answers, and One year of support is available for an additional fee


For more information about the Understanding Key Principles of Real Estate Financial Modelling such as course delivery methods, pricing and dates, please contact Sam on the Bayfield Training Sales team:
E - s.musgrave@bayfieldtraining.com
T - 01223 517851
W - www.bayfieldtraining.com

Bayfield Training

Financial Modelling & Analysis

Financial Modelling

Property Investment

Risk Management

Investment

Microsoft Excel

Financial Risk Management

Professional Development

Investment Management

Continuous Professional Development (CPD)

On this course, we will use case studies to enhance the delegates understanding of Real Estate financial appraisals, and help them fully appreciate the theory behind the numbers. 

Understanding Key Principles of Real Estate Modelling (Advanced Theoretical Course)

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Commercial Law Short Diploma</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Navigate the complexities of Commercial Law, from standard trade terms to the nuances of consumer protection. With our dedicated modules, position yourself at the forefront of Commercial Law expertise, ensuring you&#39;re primed for excellence.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcomes:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Define Commercial Law fundamentals.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Explain Commercial Law parties.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Implement principal-agent Commercial Law relations.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Evaluate Commercial Law in E-commerce.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Explain standard trade terms in Commercial Law.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Implement CISG in Commercial Law.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Evaluate Product Liability in Commercial Law.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Develop plans for Commercial Law conflicts.</p></li></ul><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">More Benefits:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">LIFETIME access</li><li fr-original-style="" style="box-sizing: border-box;">Device Compatibility</li><li fr-original-style="" style="box-sizing: border-box;">Free Workplace Management Toolkit</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Commercial Law Short Diploma Course Syllabus</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Commercial Law Fundamentals:</strong> Gain foundational knowledge of the key principles and concepts in Commercial Law.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Parties Definition in Commercial Law:</strong> Understand the roles and definitions of various parties involved in Commercial Law transactions.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Relation Between a Principal and Agent:</strong> Master the legal dynamics between a principal and an agent within the framework of Commercial Law.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Distance Selling and Electronic Commerce:</strong> Acquire expertise in the laws governing distance selling and electronic commerce in Commercial Law.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Standard Trade Terms in Commercial Law:</strong> Learn the standard trade terms and their implications in Commercial Law.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Vienna Convention on The International Sale of Goods 1980 (CISG):</strong> Understand the Vienna Convention&#39;s impact on international sales under Commercial Law.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Product Liability under Consumer Protection Act 1987:</strong> Master the aspects of product liability as defined by the Consumer Protection Act 1987 in Commercial Law.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Consumer Protection from Unfair Trading Regulation 2008: </strong>Acquire skills in understanding and applying the Consumer Protection from Unfair Trading Regulation 2008 in Commercial Law.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Commercial Law of Conflicts:</strong> Learn the principles governing conflicts and dispute resolution in Commercial Law.</p></li></ul>

Empower UK Employment Training

Commercial Manager

Business Law

Commercial Law

Dive into the complex world of Commercial Law with our comprehensive course. From understanding agency relationships to navigating international trade laws, equip yourself with the legal know-how to navigate commercial transactions effectively and securely.



Commercial Law Short Diploma

<p>Delve into the <strong>Commercial law: Commercial Solicitor Training</strong> principles   Obtain the abilities required to raise your competence in this field   Get a grasp of level 2,3 with a certificate of level 3 knowledge   All with this Imperial Academy's all-inclusive course.</p> <p>Enrol now to gain different level knowledge all at one place. Be assured of your knowledge reservoir with Imperial Academy as your learning partner.</p> <p>This detailed training is the perfect place for you if you want to discover crucial tactics, and advice for accelerating both personal and career growth. You will experience this support with our Quality License Scheme endorsed course. By taking advantage of any amenities offered by the course, you can learn about numerous aspects of <strong> Commercial law: Commercial Solicitor Training</strong>. The extensive course was created with a specific goal in mind   to illuminate the route to your desired level of accomplishment in this sector.</p> <p><strong>This skill building training includes  </strong></p> <ul> <li>1 QLS Certificate</li><li>CPD Certifications (PDF and Hard Copy)</li><li>24/7 Tutor Support</li></ul><p>This online course's curriculum was designed by experts using their skills and in-depth knowledge. By equipping you with the relevant knowledge and ideas, Imperial Academy's curriculum was created to help you advance in your current position. You will discover the principles of <strong>Commercial law: Commercial Solicitor Training</strong> as you move through the modules of this course and learn about its key ideas, including things like  </p> <p><strong>Level 2</strong></p> <p>Module 1: Introduction of Commercial law<br />Module 2: Business Organisations<br />Module 3: International Trade: the Theory, the Institutions, and the Law</p> <p><strong>Level 3</strong></p> <p>Module 4: Sales of Goods Law<br />Module 5: Consumer Law and Protection<br />Module 6: E-Commerce Law<br />Module 7: Competition Law</p> <p><strong>Quality Licence Scheme Endorsed Certificate of Achievement</strong></p> <p>Learners will get a Level 3 QLS endorsed certificate (included with the course) directly at their doorstep after successfully completing this course! It should be noted that international students must pay a £10 shipping cost.</p> <p><strong>Disclaimer</strong></p> <p>This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information please visit the Learner FAQs on the Quality Licence Scheme website.</p> <p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        120 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>If you want to understand the global influence of <strong>Commercial law: Commercial Solicitor Training</strong>, you should take this course. Anyone working in the sector, whether they are a novice or a pro, would benefit from comprehending the <strong>Commercial law: Commercial Solicitor Training</strong> issues to solve them. This program contains vital topics that will assist you in overcoming obstacles and enhancing your practices.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Anyone can enrol in this course.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>After completing this course, you are to start your career or begin the next phase of your career in this field</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Imperial Academy

Level 3 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access

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