Name: Personal Assistant Training
Price: 12 GBP
Availability: InStock

<p><strong>***24 Hour Limited Time Flash Sale***</strong></p><p><strong> </strong><strong>Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality</strong><strong> Admission Gifts </strong></p><p><strong> FREE PDF &amp; Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter</strong></p><p>Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Bundle provides unique insights and tools that can help you achieve your goals.</p><p>Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level.</p><p><strong>But that's not all. When you enrol in Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free.</strong></p><p><strong>Courses Are Included In this Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Career Bundle:</strong></p><ul><li><strong>Course 01: </strong>Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality</li><li><strong>Course 02: </strong>Win Customers Efficiently: Customer Service Diploma</li><li><strong>Course 03: </strong>Customer Relationship Management</li><li><strong>Course 04: </strong>Know Your Customer (KYC)</li><li><strong>Course 05: </strong>Diploma In Office Admin And Reception - Level 3</li><li><strong>Course 06: </strong>Concierge</li><li><strong>Course 07: </strong>Hotel Management with Hotel Receptionist and Hospitality Management</li><li><strong>Course 08: </strong>Hotel &amp; Hospitality Management</li><li><strong>Course 09: </strong>Hotel Management &amp; Administrative Skills</li><li><strong>Course 10: </strong>Customer Service Diploma - CPD Accredited</li><li><strong>Course 11: </strong>Level 3 Diploma in Customer Service</li><li><strong>Course 12: </strong>Customer Service &amp; Environment</li><li><strong>Course 13: </strong>Customer Services Coordinator</li><li><strong>Course 14: </strong>Customer Service Fraud Officer</li><li><strong>Course 15: </strong>Service Helpdesk &amp; Technical Support</li><li><strong>Course 16: </strong>Professional Waiter Diploma</li><li><strong>Course 17: </strong>Hospitality &amp; Catering - Food Safety</li><li><strong>Course 18: </strong>Restaurant Management</li><li><strong>Course 19: </strong>Finance and Cash Management for Hospitality</li><li><strong>Course 20: </strong>Event Planner Course</li><li><strong>Course 21: </strong>Receptionist Skills</li><li><strong>Course 22: </strong>Conflict Resolution</li><li><strong>Course 23: </strong>Business Etiquette and Professional Behavior</li><li><strong>Course 24: </strong>Developing Interpersonal Skills Course</li><li><strong>Course 25: </strong>Decision Making and Critical Thinking Training</li><li><strong>Course 26: </strong>Call Centre Training</li><li><strong>Course 27: </strong>Effective Communication Skills</li><li><strong>Course 28: </strong>Time Management</li><li><strong>Course 29: </strong>Marketing Strategies for Business</li><li><strong>Course 30: </strong>Corporate Risk And Crisis Management</li></ul><p>With Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner.</p><p>Don't let this opportunity pass you by. Enrol in the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality today and take the first step towards achieving your goals and dreams.</p><p><strong>Why buy this Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality?</strong></p><ul><li><strong>Free CPD Accredited Certificate</strong> upon completion of Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality</li><li>Get <strong>a free student ID card</strong> with Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality</li><li><strong>Lifetime access</strong> to the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality course materials</li><li>Get instant access to this Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality course</li><li>Learn Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality from anywhere in the world</li><li>24/7 tutor support with the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality course.</li></ul> <p><strong>Start your learning journey straightaway with our Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Training!</strong></p><p>Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience.</p><p><strong>Certification</strong></p><p>You have to complete the assignment given at the end of the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality course. After passing the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality exam You will be entitled to claim a PDF &amp; Hardcopy certificate accredited by CPD Quality standards completely free.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        300 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>This Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality course is ideal for:</strong></p><ul><li>Students seeking mastery in Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality</li><li>Professionals seeking to enhance Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality skills</li><li>Individuals looking for a Level 2 Certificate in Understanding Excellence in Customer Service for a Hospitality-related career.</li><li>Anyone passionate about Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This <strong>Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality</strong> doesn't require prior experience and is suitable for diverse learners.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This <strong>Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality</strong> bundle will allow you to kickstart or take your career in the related sector to the next stage.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>CPD Accredited Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>If you are an <strong>international student</strong>, then you have to pay an additional <strong>10 GBP</strong> for each certificate as an international delivery charge.</p></div>

                        </div>

Academy for Health and Fitness

Online Course Marketing

Hospitality & Catering

Certificate in Further Education & Training (Cert Ed)

Certificate in Education & Training (CET)

Hospitality Management

Hospitality & Tourism

Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality

General Admission

<p><strong>Customer Service Training 20-in-1 Bundle: Learn the Skills You Need to Deliver Exceptional Customer Service.</strong></p><p>The Customer Service Training Bundle is the most comprehensive and up-to-date training available for anyone who wants to learn the skills they need to deliver exceptional customer service. This bundle <strong>includes 20 courses</strong> that cover all aspects of customer service, from the basics of communication and problem-solving to advanced topics like cross-cultural awareness and customer psychology.</p><p><strong>Learning Outcomes</strong></p><p>By the end of this bundle, you will be able to:</p><ul><li>Understand the importance of customer service and how it can impact your business</li><li>Develop the skills you need to communicate effectively with customers</li><li>Resolve customer complaints in a professional and timely manner</li><li>Build relationships with customers and create a positive customer experience</li><li>Apply cross-cultural awareness to your customer service interactions</li><li>Understand the psychology of customers and use this knowledge to improve your customer service</li><li>Master the essential skills for providing excellent customer service, including active listening, empathy, and problem-solving</li></ul><p><strong>Key Features:</strong></p><ul><li><strong>20 Courses Bundle, Accredited by CPD</strong></li><li>Top-notch video lessons</li><li>Instant FREE e-certificate</li><li>Entirely online, interactive course with audio voiceover</li><li>Self-paced learning and laptop, tablet, and smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>So, enrol now in this Course and make your every penny worth it!</strong></p><p>The Customer Service Training Bundle is perfect for anyone who wants to improve their customer service skills. Whether you are a customer service representative, a manager, or simply someone who wants to learn how to better interact with customers, this bundle has something for you.</p><p>The courses in this bundle are taught by experienced professionals who have years of experience in the customer service industry. They will teach you the latest techniques and best practices for delivering exceptional.</p><p>In addition to the courses, you will also have access to a variety of resources, including reading materials, quizzes, and case studies. These resources will help you to reinforce your learning and put your new skills into practice.</p><p><strong>Courses included in this Customer Service Training are:</strong></p><ul><li><strong>Course 01</strong>: Customer Service Training</li><li><strong>Course 02</strong>: CRM - Customer Relationship Management</li><li><strong>Course 03</strong>: Patient Customer Service</li><li><strong>Course 04</strong>: Phone-Based Customer Service</li><li><strong>Course 05</strong>: Receptionist</li><li><strong>Course 06</strong>: Customer Due Diligence (CDD)</li><li><strong>Course 07</strong>: Sales: Psychology of Customers</li><li><strong>Course 08</strong>: Retail Customer Service - Level 3</li><li><strong>Course 09</strong>: Cross-Cultural Awareness Training</li><li><strong>Course 10</strong>: Know Your Customer (KYC)</li><li><strong>Course 11</strong>: Effective Communication Strategies</li><li><strong>Course 12</strong>: Self Esteem and Assertiveness Skills Course</li><li><strong>Course 13</strong>: Leadership &amp; Management: Interpersonal Skills</li><li><strong>Course 14</strong>: Public Speaking</li><li><strong>Course 15</strong>: Body Language Masterclass</li><li><strong>Course 16</strong>: Public Relations</li><li><strong>Course 17</strong>: Email Writing</li><li><strong>Course 18</strong>: Behaviour Management</li><li><strong>Course 19</strong>: Decision Making and Critical Thinking</li><li><strong>Course 20</strong>: Time Management</li></ul><p><strong>Benefits of taking this course:</strong></p><p>There are many benefits to taking the Customer Service Training Bundle. These include:</p><ul><li>Improved customer satisfaction</li><li>Increased sales</li><li>Reduced costs</li><li>Improved employee morale</li><li>A positive reputation for your business</li></ul><p>The Training Bundle is the best way to learn the skills you need to deliver exceptional customer service. With this bundle, you will have the knowledge and skills you need to improve your customer service, boost your business, and create a positive customer experience.</p><p>Sign up for the Course today and start improving your skills!</p><p><strong>Accreditation</strong></p><p>This courses are fully CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certification</strong></p><p>Once you successfully complete your course, you will immediately be sent digital certificates for the bundle courses.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        200 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The Training Bundle is perfect for anyone who wants to improve their customer service skills. This includes:</p><ul><li>Customer service representatives</li><li>Managers</li><li>Salespeople</li><li>Anyone who interacts with customers</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal requirements for this bundle course to be enrolled.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Course will help you uplift your career or guide you to a new one, including:</p><ul><li>Customer service agent</li><li>Customer success manager</li><li>Front desk officer</li><li>Receptionist</li><li>Salesman</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Training Express

Customer Service Training Diploma - CPD Accredited Certification Course

<p><strong>Diploma in Medical &amp; Clinical Administration Course</strong></p><p>Most medical and clinical administrators' work is done behind the scenes. Nonetheless, their significance in the healthcare industry cannot be overstated. They are in charge of the strings that keep the system running smoothly. With this <strong>Diploma in Medical &amp; Clinical Administration</strong>, you can start a promising career in this in-demand industry.</p><p>This <strong>Diploma in Medical &amp; Clinical Administration</strong> course is designed by industry experts to provide you with a thorough understanding of the subject. The course covers the fundamentals of Medical and Clinical Administration, Organise Schedules, Effective Filing Systems in Medical Offices, Maintaining Medical Records, Confidentiality in a Medical Environment, Medical Jargon and Terminology, Medical (Clinical) Coding and Billing and much more.</p><p>Whether you are an aspirant looking to begin your dream career, a professional looking to increase your knowledge, or someone in between, this <strong>Diploma in Medical &amp; Clinical Administration</strong> course has you covered. This course's rudimentary knowledge will add tremendous value and allow you to establish the meaningful Medical &amp; Clinical Administration career you have always wanted.</p><p><strong>Learning Outcomes</strong></p><p>After completing this Diploma in Medical &amp; Clinical Administration Bundle course, the learner will be able to:</p><ul><li>Understand the basics of Medical and Clinical Administration.</li><li>Know how to organise schedules.</li><li>Know how to maintain medical records.</li><li>Gain in-depth knowledge about the filing systems in medical offices.</li><li>Understand the concept of patient confidentiality.</li><li>Know how to control stocks and supplies.</li><li>Gain a solid understanding of medical jargon and terminology.</li><li>Know how to maintain workplace safety.</li><li>Understand medical (clinical) coding and billing.</li></ul><p><strong>Why Choose Diploma in Medical &amp; Clinical Administration Bundle Course from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the course.</li></ul><p><strong>**Courses are included in this Diploma in Medical &amp; Clinical Administration Bundle Course</strong></p><ul><li><strong>Course 01: </strong>Diploma in Medical &amp; Clinical Administration</li><li><strong>Course 02: </strong>Level 6 Diploma in Health and Social Care Management</li><li><strong>Course 03: </strong>Level 5 Diploma in Family Support Worker<strong><br /></strong></li><li><strong>Course 04:</strong> Level 3 Diploma in Healthcare Support</li><li><strong>Course 05:</strong> Level 3 Award in Health and Social Care Course<strong><br /></strong></li><li><strong>Course 06:</strong> Level 2 Certificate in Understanding the Care and Management of Diabetes</li><li><strong>Course 07:</strong> Level 2 Certificate in Understanding Safeguarding and Prevent</li><li><strong>Course 08: </strong>Level 2 Award in Awareness of Dementia</li><li><strong>Course 09:</strong> Level 2 Certificate in Preparing to Work in Adult Social Care</li><li><strong>Course 10:</strong> Level 2 Youth Work Certificate Course</li><li><strong>Course 11: </strong>Adults Support Worker Course</li><li><strong>Course 12:</strong> Safeguarding Vulnerable Adults Training</li><li><strong>Course 13:</strong> Clinical Psychology Diploma</li><li><strong>Course 14:</strong> Healthcare Management Training</li><li><strong>Course 15:</strong> Diploma in Mastering Psychology</li></ul><p><strong><em>**Other Benefits of Diploma in Medical &amp; Clinical Administration Bundle Course</em></strong></p><ul><li><strong>Free 15</strong> PDF <strong>Certificate</strong></li><li><strong>Lifetime Access</strong></li><li><strong>Free </strong>Retake Exam</li><li><strong>Tutor</strong> Support</li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the Diploma in Medical &amp; Clinical Administration course]</strong></p> <p><strong>Diploma in Medical &amp; Clinical Administration Course</strong></p><p><em><strong>Course Curriculum of </strong></em><em><strong>Diploma in Medical &amp; Clinical Administration</strong></em></p><ul><li>Module 01: An Overview of Medical and Clinical Administration</li><li>Module 02: Ways of Organising Schedules</li><li>Module 03: How to Maintain Medical Records</li><li>Module 04: Understanding the Filing Systems in Medical Offices</li><li>Module 05: Maintaining Confidentiality in a Medical Environment</li><li>Module 06: The Ways of Controlling Stocks and Supplies</li><li>Module 07: Medical Jargon and Terminology</li><li>Module 08: Ensuring Safety at Workplace</li><li>Module 09: The Use of Information Technology in Health Care</li><li>Module 10: Medical (Clinical) Coding and Billing</li></ul><p><strong>Assessment Method</strong></p><p>After completing each module of the Diploma in Medical &amp; Clinical Administration Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.</p><p><strong>Certification</strong></p><p>After completing the MCQ/Assignment assessment for this Diploma in Medical &amp; Clinical Administration course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Diploma in Medical &amp; Clinical Administration Course</strong></p><p>This Diploma in Medical &amp; Clinical Administration course is designed for people who want to gain an accredited qualification that will allow them to start or advance their careers in Medical Reception and Medical Administration roles.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Diploma in Medical &amp; Clinical Administration Course</strong></p><p>Students who intend to enrol in this <strong>Diploma in Medical &amp; Clinical Administration Course</strong> must meet the following requirements:</p><ul><li>Medical &amp; Clinical Administration Course: Good command of the English language</li><li>Medical &amp; Clinical Administration Course: Must be vivacious and self-driven</li><li>Medical &amp; Clinical Administration Course: Basic computer knowledge</li><li>Medical &amp; Clinical Administration Course: A minimum of 16 years of age is required</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Diploma in Medical &amp; Clinical Administration Course</strong></p><p>This qualification Diploma in Medical &amp; Clinical Administration course will allow you to pursue a variety of careers, including:</p><ul><li>Healthcare Administrator</li><li>GP Receptionist</li><li>Patient Coordinator</li><li>Medical Assistant</li><li>Medical Receptionist</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Training Tale

Medical Administration

Diploma for School Business Leaders (DSBM)

Office Administration

Diploma in Management Studies (DMS)

Diploma in Professional Studies (DPS)

Nursing Diploma

Diploma in Medical & Clinical Administration Course

<p>In today's modern world, <strong>mastering Business Communication Skills</strong> is paramount for success in various professional endeavors. The Diploma in Business interaction Skills offers a comprehensive curriculum covering fundamental communication principles, advanced techniques, and specialized areas like assertiveness, customer service, and marketing communications. </p><p>Effective communication is the cornerstone of efficient business operations, enhancing collaboration, productivity, and customer satisfaction. Individuals equipped with strong interaction skills are in high demand across industries, with job opportunities ranging from administrative roles to marketing and customer service positions. In the UK, professionals with expertise in Business interaction Skills command competitive salaries, <strong>with average annual earnings reaching £30,000 to £35,000</strong>.</p><p> Enrolling in this course provides invaluable knowledge and practical skills essential for navigating complex business environments, fostering professional growth and success. Don't miss out on this opportunity to enhance your career prospects and enroll in the Diploma in Business interaction Skills today.</p><p><strong>Key Features:</strong></p><ul><li>CPD Certified</li><li>Instant e-certificate and hard copy dispatch by next working day</li><li>Fully online, interactive course with audio voiceover</li><li>Developed by qualified professionals in the field</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Course Curriculum:</strong></p><p><strong>Communication Skills</strong></p><ul><li>Module 01: Basic Communication Skills</li><li>Module 02: Advance Communication (I)</li><li>Module 03: Advance Communication (II)</li><li>Module 04: Telephone Etiquette</li><li>Module 05: Body Language and Effective Communication</li></ul><p><strong>Communication Skills Training</strong></p><ul><li>Module One: Business Communication</li><li>Module Two: Verbal and Non-verbal Communication</li><li>Module Three: Written Communication</li><li>Module Four: Electronic Communication</li><li>Module Five: Communicating with Graphics</li><li>Module Six: Effectively Working for Your Boss</li></ul><p><strong>Effective Communication Training Level-3</strong></p><ul><li>Introduction</li><li>Charisma</li><li>Rapport</li><li>Body language</li><li>Discovery questions</li><li>Clean Questions</li><li>Influence</li></ul><p><strong>Assertive Communication</strong></p><ul><li> Module 01: Introduction to Assertiveness Skills </li><li> Module 02: Building Self-Confidence </li><li> Module 03: Self-Awareness and Emotional Intelligence </li><li> Module 04: Effective Communication Strategies </li><li> Module 05: Assertiveness in Social Situations </li><li> Module 06: Assertiveness in the Workplace </li><li> Module 07: Overcoming Fear and Anxiety </li><li> Module 08: Self-Esteem and Assertiveness</li></ul><p><strong>Communication &amp; Customer Service for Receptionist</strong></p><ul><li>Module 01: Introduction to Reception and Receptionist</li><li>Module 02: Business Telephone Skills</li><li>Module 03: Mail Services and Shipping</li><li>Module 04: Time Management</li><li>Module 05: Record Keeping and Filing Systems</li><li>Module 06: Organisational Skills</li><li>Module 07: Communication Skills</li><li>Module 08: Customer Service</li><li>Module 09: Effective Planning and Scheduling</li></ul><p><strong>Marketing Communications</strong></p><ul><li>Lesson 01 :Introduction to Marketing Communication</li><li>Lesson 02 :Communication Theory (Murf Version)</li><li>Lesson 03 :Ethics in Marketing Communications</li><li>Lesson 04 :Understanding Consumer Mindset (Customer Decision-Making Process)</li><li>Lesson 05 :The Marketing Communication Mix</li></ul><p><strong>Workplace Communication Management</strong></p><ul><li>Module 01: Information and Communication for Stakeholders</li><li>Module 02: Communication &amp; Barriers</li><li>Module 03: Culture and Communication in the Workplace</li><li>Module 04: Language and Effective Communication</li><li>Module 05: Business Communication &amp; Interpersonal Relationships</li><li>Module 06: Communication Improvement at Workplace</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Master basic and advanced communication techniques effectively.</li><li>Develop assertiveness skills for social and workplace interactions.</li><li>Enhance self-confidence, emotional intelligence, and self-esteem.</li><li>Cultivate proficiency in written, verbal, and non-verbal communication.</li><li>Implement communication strategies tailored for diverse stakeholders.</li><li>Acquire organisational and time management skills for seamless operations.</li></ul><p><strong>Accreditation</strong></p><p>All of our courses are fully accredited, including this Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in this Skills.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Course certification has no expiry dates, although we do recommend that you renew them every 12 months.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        60 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Course is ideal for:</p><ul><li>Individuals seeking to enhance their interaction skills for career advancement.</li><li>Aspiring receptionists aiming to excel in customer service and organisational roles.</li><li>Professionals in marketing, aiming to master effective interaction strategies.</li><li>Individuals in managerial positions, aiming to improve workplace interaction and interpersonal relationships.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Learners do not require any prior qualifications to enrol on this Course. You just need to have an interest in this Course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Marketing Communications Specialist - £25K to 40K/year.</li><li>Corporate Communications Manager - £30K to 55K/year.</li><li>Receptionist/Administrative Assistant - £18K to 25K/year.</li><li>Customer Service Representative - £18K to 25K/year.</li><li>Business Development Executive - £22K to 40K/year.</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.<br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

Diploma in Business Communication Skills Course

<p><strong>Admin, secretaries, and PAs</strong> play a vital role in any organisation, providing essential support to executives and teams. They handle a wide range of tasks, from managing calendars and organising meetings to preparing presentations and writing reports.These professionals command salaries that span from £20,000 to £40,000 annually. <strong>The UK</strong> job market for these professionals is booming, with demand expected to rise by <strong>12% in the next five years</strong>.</p><p>If you're looking for a rewarding and in-demand career, consider becoming an admin, secretary, or PA, our<strong> Level 5 Admin, Secretarial &amp; PA </strong>course will give you the skills and knowledge you need to launch a successful career in this field. You'll learn everything from the basics of office administration to more advanced topics such as business writing, time management, and customer service. These skills are essential for success in any career, but they are especially important in the administrative field.</p><p>Behind the seamless operations of every successful business is a linchpin, orchestrating a myriad of tasks effortlessly-be it an admin, a secretary, or a personal assistant. Administrative assistants, secretaries, and personal assistants are essential to the smooth running of any business. They provide a wide range of support services, including managing diaries, organising meetings, handling correspondence, and providing customer service. In the <strong>Uk</strong>, job demand for administrative assistants, secretaries, and personal assistants is expected to grow by <strong>10% over the next five years.</strong></p><p>Our "<strong>Admin, Secretarial &amp; PA - Level 5</strong>" course unfolds this intricate ballet of responsibilities. From mastering the art of effective administration, honing impeccable business writing skills, to orchestrating intricate travel arrangements, this Admin, Secretarial &amp; PA course covers it all. Enrolling is more than a career move; it's embracing a role that's often the heartbeat of an organisation, ensuring its rhythm never falters.</p><p>This Admin, Secretarial &amp; PA course starts with the basics of Admin, Secretarial &amp; PA and gradually progresses towards advanced topics. Therefore, each lesson of this Admin, Secretarial &amp; PA course is intuitive and easy to understand.</p><p><strong>Level 5 Admin, Secretarial &amp; PA Course Learning Outcomes:</strong></p><ul><li>Master fundamentals of office and administrative support.</li><li>Develop top-tier business communication skills.</li><li>Grasp the intricacies of effective diary management.</li><li>Cultivate unparalleled business writing proficiency.</li><li>Understand key principles of efficient time management.</li><li>Familiarise with essential tools for impeccable customer service.</li><li>Delve into the nuances of invoicing and cash handling.</li></ul><p><strong>GIft CPD Accredited Courses:</strong></p><ol><li>Office Admin and Organisation Skills</li><li>Leadership and Management Level 7</li><li>Employment Law</li><li>Minute Taking Course</li><li>Microsoft Office Bundle</li></ol><p><strong> Admin, Secretarial &amp; PA </strong></p><p><strong>Learning Outcomes:</strong></p><ul><li>Understand core roles of Admin, Secretarial &amp; PA.</li><li>Master skills essential for effective office administration.</li><li>Navigate responsibilities of a professional receptionist seamlessly.</li><li>Enhance business communication and telephone skills.</li><li>Manage diaries, meetings, and note-taking effectively.</li><li>Improve organisational and record-keeping prowess.</li><li>Foster stronger customer service and planning capabilities.</li></ul><p><strong>Curriculum Breakdown of the Admin, Secretarial &amp; PA Course</strong></p><p><strong>Admin, Secretarial &amp; PA Course Curriculum:</strong></p><ul><li>Introduction to Admin Support Assistant</li><li>Introduction to Personal Assistant</li><li>Introduction to Office Administration</li><li>Skills of an Effective Administrator</li><li>Introduction to Reception and Receptionist</li><li>Business Telephone Skills</li><li>Representing Your Boss and Company</li><li>Business Etiquette</li><li>Mail Services and Shipping</li><li>Travel Arrangements</li><li>Organising Meeting and Conferences</li><li>Diary Management and Note-taking</li><li>Time Management</li><li>Record Keeping and Filing Systems</li><li>Business Writing Skills</li><li>Organisational Skills</li><li>Communication Skills</li><li>Customer Service</li><li>Effective Planning and Scheduling</li><li>Invoicing Petty Cash</li></ul><p><strong><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></strong></p><p>Learners can achieve a QLS endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The Admin, Secretarial &amp; PA course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Admin, Secretarial &amp; PA. It is also great for professionals who are already working in Admin, Secretarial &amp; PA and want to get promoted at work.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To enrol in this Admin, Secretarial &amp; PA course, all you need is a basic understanding of the English Language and an internet connection.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>The Admin, Secretarial &amp; PA course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Admin, Secretarial &amp; PA.</p><ul><li>Executive Assistant: £25,000 to £45,000 per year</li><li>Office Manager: £22,000 to £40,000 per year</li><li>Personal Assistant (PA): £20,000 to £35,000 per year</li><li>Administrative Coordinator: £20,000 to £30,000 per year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><strong>CPD Accredited Hard Copy Certificate</strong></p><p><strong>Delivery Charge:</strong></p><p>Inside the UK: £3.99 each</p><p>Outside of the UK: £9.99 each</p></div>
        <h4>CPD Accredited PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p><strong>CPD Accredited PDF Certificate</strong></p></div>
        <h4>QLS Endorsed Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Compliance Central

Admin, Secretarial & PA - Level 5 QLS Endorsed

<p>The UK's demand for office administration and receptionist roles has generally been increasing over the past few years. And with this Diploma in Office Admin and Reception, you can jumpstart your career and find yourself in a well-paying position with opportunities for advancement. Office Admin and Reception skills give you the flexibility to work in a variety of positions. For example, you may specialise as a Medical or Legal Secretary, go into HR or finance, or even become a personal assistant. This Diploma in Office Admin and Reception is an excellent place to start whether you have some expertise or are a newbie because these are all fantastic, lucrative possibilities.</p> <p>The Diploma in Office Admin and Reception is broken up into handy, simple-to-understand segments so you may learn as you go. Everything is covered, including how to properly organise business documents and communicate at work.</p> <p><strong>Learning Outcome</strong></p> <ul> <li>Gain sufficient knowledge of the role and responsibilities of office administrators and receptionists</li><li>Be trained in the role of an office administrator and receptionist to fast-track your career</li><li>Familiarise with administrative and reception duties to ensure the smooth running of an office</li><li>Learn how to motivate your team and provide them with the right tools to achieve common work goals</li><li>Develop your knowledge of telephone etiquette and understand how to respond to difficult customers</li></ul> <p><strong>Why Choose a </strong><strong>Diploma In Office Admin And Reception - Level 3</strong>?</p> <ul> <li>Opportunity to earn a certificate which is accredited by<strong> CPDQS</strong>.</li><li>Get a free student ID card! (£10 postal charge will be applicable for international delivery).</li><li>Innovative and engaging content.</li><li>Free assessments.</li><li>24/7 tutor support.</li></ul> <p><strong>****Course Curriculum****</strong></p> <p>Here are the topics you will cover on the Diploma In Office Admin And Reception - Level 3 Course:</p> <ul> <li><strong>Module 01: Personal Assistant</strong></li><li><strong>Module 02: Admin Support</strong></li><li><strong>Module 03: Administrative Management</strong></li><li><strong>Module 04: Organisational Skills</strong></li><li><strong>Module 05: Telephone Etiquette</strong></li><li><strong>Module 06: Business Writing</strong></li><li><strong>Module 07: Time Management</strong></li><li><strong>Module 08: Body Language and Effective Communication</strong></li><li><strong>Module 09: Meeting Management</strong></li></ul> <p><strong>Module 10: Excel Basics</strong></p> <ul> <li>Navigate the Excel User Interface</li><li>Use Excel Commands</li><li>Create and Save a Basic Workbook</li><li>Enter Cell Data</li><li>Use Excel Help</li><li>Create Worksheet Formulas</li><li>Insert Functions</li><li>Reuse Formulas and Functions</li><li>Insert, Delete, and Adjust Cells, Columns, and Rows</li><li>Search for and Replace Data</li><li>Use Proofing and Research Tools</li><li>Apply Text Formats</li><li>Apply Number Format</li><li>Align Cell Contents</li><li>Apply Styles and Themes</li><li>Apply Basic Conditional Formatting</li><li>Create and Use Templates</li><li>Preview and Print a Workbook</li><li>Set Up the Page Layout</li><li>Configure Headers and Footers</li><li>Manage Worksheets</li><li>Manage Workbook and Worksheet Views</li><li>Manage Workbook Properties</li></ul> <p><strong>Module 11: PowerPoint Basic</strong></p> <ul> <li>Customize the User Interface</li><li>Set PowerPoint 2016 Options</li><li>Modify Slide Masters and Slide Layouts</li><li>Add Headers and Footers</li><li>Modify the Notes Master and the Handout Master</li><li>Create SmartArt</li><li>Modify SmartArt</li><li>Write Math Equations</li><li>Add Audio to a Presentation</li><li>Add Video to a Presentation</li><li>Customize Animations and Transitions</li><li>Review a Presentation</li><li>Store and Share Presentations on the Web</li><li>Annotate a Presentation</li><li>Set Up a Slide Show</li><li>Create a Custom Slide Show</li><li>Add Hyperlinks and Action Buttons</li><li>Record a Presentation</li><li>Secure a Presentation</li><li>Broadcast a Slide Show</li><li>Create a Video or a CD</li></ul> <p><strong>Assessment Process</strong></p> <p>Once you have finished the learning stages in the Diploma in Office Admin and Reception , your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        15 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>This Office Admin and Reception course does not require you to have any prior qualifications or experience.</p> <ul> <li>Anybody who wants to start a career as an office admin.</li><li>Anybody who wants to learn basic receptionist skills.</li></ul> 
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>You will not need any prior background or expertise to enrol in this course.</p> 
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <ul> <li>Receptionist</li><li>Telephonist</li><li>School Secretary</li><li>Office Admin</li><li>Health Record Clerk</li></ul> <p>Receptionists in the UK earn around 15K - 22K per annum.</p> 
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPDQS Accredited Certificate </h4>
        <p>
            Digital certificate -
            £10
        </p>
        <h4>CPDQS Accredited Certificate </h4>
        <p>
            Hard copy certificate -
            £29
        </p>
            <div> <p>If you are an <strong>international student,</strong> then you have to pay an additional <strong>10 GBP</strong> as an international delivery charge.</p> </div>

                        </div>

Diploma in Office Admin and Reception

<p><strong>&gt;&gt;24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now!&lt;&lt;</strong></p><p>Medical transcriptionists play a crucial role in the healthcare industry. Their transcribed medical records are essential for diagnosing patient ailments and ensuring that patients receive top-notch medical care, despite the fact that they do not directly provide patient care in the same manner that doctors and nurses do. You will benefit from our medical transcription training as you work toward becoming one.</p><p><strong>This Certificate in Medical Transcription at QLS Level 3</strong><strong> course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) </strong><strong>to make your skill development &amp; career progression more accessible than ever!</strong></p><p>The main duty of medical transcriptionists is to translate spoken instructions from doctors and other healthcare professionals into written communication, reports, and other paperwork. Their responsibilities also include transcription of physician dictations from medical office visits in addition to handling word processing, dictation, and transcription equipment.</p><p>In order to give people high-quality care, the healthcare industry needs a lot of talented and dedicated employees. Numerous healthcare professionals work together to provide the best patient care. The work of medical transcriptionists is essential as a result. They greatly reduce workload by using accurate and consistent medical records.</p><p>However, a wide range of skills and expertise are required for this job. With this Medical Transcription training, you can acquire them. You will learn the skills necessary to decipher medical records and accurately transcribe them. Enrol right away!</p><p><strong>After this Medical Transcription course, you will be able to learn:</strong></p><ul><li>Understand more about medical transportation.</li><li>Learn how to interpret medical reports.</li><li>Know everything there is to know about formatting.</li><li>Find out more about the who, what, why, and how of medical transcription.</li><li>Obtain a firm understanding of data security and protection.</li></ul> <p>Take a step toward a brighter future!</p><p><strong>Why Prefer This Medical Transcription Course?</strong></p><ul><li>Opportunity to earn a certificate endorsed by <strong>the Quality Licence Scheme</strong> and another certificate accredited by <strong>CPDQS</strong></li><li><strong>Get a free student ID </strong>card<strong>! </strong>(£10 postal charge will be applicable for international delivery)</li><li>Innovative and engaging content.</li><li>Free assessments</li><li>24/7 tutor support.</li></ul><p><strong>*** Course Curriculum ***</strong></p><p>Here is the curriculum breakdown of this Medical Transcription course:</p><ul><li>Module 01: Introduction</li><li>Module 02: The What, How, Who, and Why of Medical Transcription</li><li>Module 03: Understanding Medical Reports</li><li>Module 04: Medical Language Boot Camp</li><li>Module 05: Formatting: The Basics</li><li>Module 06: Data Protection</li></ul><p><strong>Assessment Process</strong></p><p>You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment.</p><p>After passing the <strong>Certificate in Medical Transcription at QLS Level 3</strong> exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        120 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone can enrol in this Medical Transcription course, regardless of background. By participating in this course, individuals in related occupations can also improve or enhance their skills. In addition to their studies, students may enrol in this course to prepare for the future.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>No prior background or expertise is required.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>The Medical Transcription course aims to enlighten your knowledge of this field. As you gain experience and knowledge, you may be able to sharpen your career in the following areas:</p><ul><li>Pharmacist</li><li>Medical Prescriber</li><li>Clinical Coder</li><li>Medical Receptionist</li><li>Prescribing Nurse</li><li>Medical Transcriptionist</li><li>Healthcare Administrator</li><li>GP Receptionist</li><li>Patient Coordinator</li><li>Medical Receptionist/ Secretary/ Coder/ Scribe</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            £10
        </p>
        <h4>Certificate in Medical Transcription at QLS Level 3</h4>
        <p>
            Hard copy certificate -
            £89
        </p>
            <div> <p>After successfully completing the <strong>Certificate in Medical Transcription at QLS Level 3</strong>, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of -</p><ul><li><strong>89 GBP inside the UK</strong></li><li><strong>99 GBP (including postal fees) for international delivery</strong></li></ul><p><strong>CPD Accredited Certificate</strong></p><ul><li><strong>29 GBP</strong> for Printed Hardcopy Certificate inside the UK</li><li><strong>39 GBP</strong> for Printed Hardcopy Certificate outside the UK (international delivery) </li></ul> </div>

                        </div>

Medical Transcription

<p>A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This <strong>Medical Secretary Diploma </strong>will teach you about the medical secretarial profession and the skills needed to do the job successfully.</p><p>This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive <strong>Medical Secretary Diploma </strong>will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry.</p><p><strong>Learning Outcomes</strong></p><p>After completing this course, learner will be able to:</p><ul><li>Understand the fundamentals of the National Health Service.</li><li>Understand the roles and responsibilities of a medical secretary.</li><li>Know how to organise schedules and manage appointment systems.</li><li>Gain a clear understanding of the Law, Ethics and Medicine.</li><li>Gain a thorough understanding of the effective filing system in medical offices.</li><li>Familiarise yourself with the concept of patient confidentiality and its dos and don'ts.</li><li>Become skilled at controlling and ordering stocks and supplies.</li><li>Gain in-depth knowledge of Medical Terminology and Clinical Aspects.</li><li>Know the importance of health and safety in the healthcare sector.</li><li>Have a solid understanding of Complementary Medicine</li></ul><p><strong>Why Choose Diploma in Medical Receptionist and Secretary from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>This Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing this Course.</li></ul><p><strong>**Courses are included in this Medical Secretary Diploma Bundle Course</strong></p><ol><li><strong>Course 01: </strong>Medical Secretary Diploma</li><li><strong>Course 02: </strong>Dealing With Difficult People<strong><br /></strong></li><li><strong>Course 03:</strong> Communication Skills Course</li><li><strong>Course 04: </strong>Level 4 Time Management Course</li><li><strong>Course 05: </strong>Level 5 Negotiation Skills Course</li><li><strong>Course 06: </strong>Level 5 Report Writing Course</li><li><strong>Course 07: </strong>Level 5 Proofreading &amp; Copy Editing</li><li><strong>Course 08: </strong>Level 2 Customer Service</li><li><strong>Course 09: </strong>Mental Health Support Worker</li><li><strong>Course 10: </strong>Workplace Stress Management</li><li><strong>Course 11: </strong>Anger Management</li></ol><p><em><strong>***Others Included of Medical Secretary Diploma Bundle Course</strong></em></p><ul><li><strong>Free 11</strong> PDF Certificate</li><li>Access to Content - <strong>Lifetime</strong></li><li>Exam Fee - <strong>Totally Free</strong></li><li><strong>Free Retake Exam</strong></li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the course ]</strong></p> <p>Detailed course curriculum of the Medical Secretary Diploma:</p><p><strong>Module 1: The National Health Service</strong></p><ul><li>History</li><li>Structure of the NHS</li><li>The NHS Plan</li><li>Resource Allocation</li><li>Delivering Care</li><li>Mental Health Services</li><li>Public Health</li><li>The NHS, the Regions and Devolution</li></ul><p><strong>Module 2: Patient (Customer) Care</strong></p><ul><li>The Medical Receptionist</li><li>Putting Patient First</li><li>Complaints Within the Health Service</li><li>The Complaints Procedure</li><li>Patient and Public Involvement</li><li>Patient's Rights</li><li>Access to Health Care</li><li>Total Quality in Medical Practice</li><li>Customer Care: Involving Patients and the Public</li></ul><p><strong>Module 3: Communication</strong></p><ul><li>Report Writing</li><li>Electronic Mail &amp; Mobile Phones: Text Messages</li><li>Telephone Skills</li><li>People Skills - Face to Face</li><li>Meeting</li><li>Performance Review &amp; Counselling</li><li>The Practice Leaflet &amp; Hospital Information Leaflets</li><li>Networking</li></ul><p><strong>Module 4: Law, Ethics and Medicine</strong></p><ul><li>Medical Ethics and Etiquette</li><li>Doctor's Duties</li><li>Patient's Right</li><li>The Regulatory Bodies and Their Role</li><li>Legal Aspects</li><li>Certification</li><li>Health and Safety at Work</li></ul><p><strong>Module 5: Health &amp; Safety in a Clinical Environment</strong></p><ul><li>First Aid at Work</li><li>Hazardous Substances</li><li>The NHS National Patient Safety Agency (NPSA)</li><li>Hepatitis &amp; AIDS</li><li>Fire Precautions</li><li>Clinical Risk Management</li><li>Coping With Aggression &amp; Violence</li></ul><p><strong>Module 6: Practical Reception Skills in General Practice</strong></p><ul><li>Record Keeping and General Administration</li><li>Information Technology</li></ul><p><strong>Module 7: The Hospital Service</strong></p><ul><li>The Patient's Route Through the Hospital</li><li>Outpatient Appointments</li><li>Admissions from the Waiting List</li><li>Accident and Emergency Admissions</li><li>Home From Hospital Support</li><li>Day Cases and Ward Attendees</li><li>Hospital Team</li><li>Clinical Audit</li><li>Star Ratings</li><li>What is a Medical Record?</li><li>Cases Notes</li><li>Master Index</li><li>Filing Room or Records Library</li><li>Medical Records Procedure for Departments</li><li>Retention of Records</li><li>Destruction of Medical Records</li><li>The Role of the Secretary in the Hospital</li></ul><p><strong>Module 8: Private Medicine</strong></p><ul><li>Private Clinic or Hospital</li><li>The Secretary In Private Practice</li></ul><p><strong>Module 9: Forms, Fees and Finances in General Practises</strong></p><ul><li>Contracting</li><li>Finance</li><li>Practice Income</li><li>Scotland</li><li>Wales</li><li>Northern Ireland</li></ul><p><strong>Module 10: Using Information Technology</strong></p><ul><li>Computers in General Practice</li><li>Electronic Medicine</li><li>Computers in Hospitals</li><li>Maintaining Security</li></ul><p><strong>Module 11: Medical Terminology and Clinical Aspects</strong></p><ul><li>Pathology and X-ray Examinations</li><li>Prescribing and Drugs</li><li>Nurse Prescribing</li><li>New Developments in Pharmacy</li></ul><p><strong>Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary</strong></p><ul><li>Audit</li><li>Health Economics and Cost-effective Medicine</li><li>Private Finance Initiative</li><li>Clinical Governance</li><li>National Institute for Clinical Excellence (NICE)</li><li>National Clinical Assessment Service (NCAS)</li><li>National Service Framework (NSF)</li><li>Patient Surveys</li></ul><p><strong>Module 13: Complementary Medicine</strong></p><ul><li>Acupuncture</li><li>Alexander Technique</li><li>Aromatherapy</li><li>Chiropractic</li><li>Homoeopathy</li><li>Hydrotherapy</li><li>Hypnotherapy</li><li>Osteopathy</li><li>Reflexology</li></ul><p>-------------------</p><p><strong>***Communication Skills Course***</strong></p><ul><li>Module 01: Introduction to Communication</li><li>Module 02: The Communication Skills</li><li>Module 03: Different Types of Communication</li><li>Module 04: Different Methods of Communication</li><li>Module 05: Styles of Communication</li><li>Module 06: Barriers to Communication</li><li>Module 07: Assessing Communication Competence: Relevant Criteria</li><li>Module 08: Seven Actions for Effective Communication</li><li>Module 09: Do's and Don'ts of Effective Communication</li></ul><p>-------------------</p><p><strong>***Level 4 Time Management Course***</strong></p><ul><li>Module 1: Basics of Time Management</li><li>Module 2: Prioritise Your Time</li><li>Module 3: Organise Your Time</li><li>Module 4: Using Your Time Efficiently</li><li>Module 5: Time Management in the Workplace</li><li>Module 6: Time Management For Students</li><li>Module 7: Time Management Software</li><li>Module 8: Create a Value-Based Time Management Plan</li></ul><p>-------------------</p><p><strong>***Level 5 Proofreading &amp; Copy Editing***</strong></p><ul><li>Module 01: An Overview of Proofreading</li><li>Module 02: Use of the Style Guide</li><li>Module 03: Spelling and Grammar</li><li>Module 04: Paper-based Proofreading</li><li>Module 05: On the Screen Proofreading</li><li>Module 06: Basics of Copy Editing</li><li>Module 07: Copy Editing - the Use of Language</li><li>Module 08: Copy Editing - Checking Accuracy and Facts</li><li>Module 09: Copy Editing - Legal Checks</li><li>Module 10: Career Development</li></ul><p>-------------------</p><p><strong>***Dealing With Difficult People***</strong></p><ul><li>Module 01: Difficult People and Their Difficult Behaviour</li><li>Module 02: Communicating With Difficult People</li><li>Module 03: Standing Up to Difficult People</li><li>Module 04: A Quick Guide to the Seven Classically Difficult Types</li><li>Module 05: Dealing with Bosses Who Drive You Barmy</li><li>Module 06: Colleagues to Throttle</li><li>Module 07: Dealing With Impossible People</li><li>Module 08: The Temper Tantrum Type</li></ul><p>-------------------</p><p><strong>***Level 5 Negotiation Skills Course***</strong></p><ul><li>Module 01: An Overview of Negotiation</li><li>Module 02: How to Prepare For Negotiations</li><li>Module 03: The Process of Negotiation</li><li>Module 04: Ways of Developing Persuasion &amp; Influencing Skills</li><li>Module 05: Ways of Developing Communication Skills</li><li>Module 06: How to Develop Active Listening Skills</li><li>Module 07: Comprehending Body Language</li><li>Module 08: Assertiveness and Self Confidence</li><li>Module 09: Managing Anger</li><li>Module 10: Managing Stress</li><li>Module 11: Negotiation Tactics to Closing a Better Deal</li><li>Module 12: Ways of Overcoming Sales Objections</li></ul><p>-------------------</p><p><strong>***Level 5 Report Writing Course***</strong></p><ul><li>Module 01: Introduction to Report Writing</li><li>Module 02: The Basics of Business Report Writing</li><li>Module 03: The Practical Side of Report Writing (Part-1): Preparation &amp; Planning</li><li>Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information</li><li>Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report</li><li>Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing</li><li>Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report</li><li>Module 08: Developing Research Skills</li><li>Module 09: Developing Creativity &amp; Innovation</li><li>Module 10: Develop Critical Thinking Skills</li><li>Module 11: Interpersonal Skill Development</li></ul><p>-------------------</p><p><strong>***Level 2 Customer Service***</strong></p><ul><li>Module 1: Introduction to Customer Service</li><li>Module 2: Understanding the Organisation</li><li>Module 3: Prepare to Deliver Excellent Customer Service</li><li>Module 4: Communication in the Customer Service Role</li><li>Module 5: Understand Customers</li></ul><p>-------------------</p><p><strong>***Mental Health Support Worker***</strong></p><p>-------------------</p><p><strong>***Workplace Stress Management***</strong></p><p>-------------------</p><p><strong>***Anger Management***</strong></p><p>-------------------</p><p><strong>Assessment Method</strong></p><p>After completing each module of the <strong>Medical Secretary Diploma</strong>, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.</p><p><strong>Certification</strong></p><p>After completing the <strong>MCQ/Assignment</strong> assessment for this <strong> Medical Secretary Diploma</strong>, you will be entitled to a Certificate of Completion from <strong>Training Tale</strong>. It will act as proof of your extensive professional development. The certificate is in PDF format, which is <strong>completely free</strong> to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Medical Secretary Diploma is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Students who intend to enrol in this course must meet the following <strong>requirements</strong>:</p><ul><li>Good command of the English language</li><li>Must be vivacious and self-driven</li><li>Basic computer knowledge</li><li>A minimum of 16 years of age is required</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this <strong>Medical Secretary Diploma</strong>, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including -</p><ul><li>Medical Receptionist</li><li>Medical Secretary</li><li>Healthcare Administrator</li><li>GP Receptionist</li><li>Patient Coordinator</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Secretarial & PA

Secretarial & Shorthand

Medical Assistant

Medical Secretary

Medical Secretary Diploma

<p>Are you ready to excel as a Personal Assistant? Our comprehensive training program is designed to equip you with the essential skills and knowledge needed to thrive in this dynamic role. Whether you're new to the field or looking to enhance your existing skills, our modules cover everything from basic administrative tasks to advanced management techniques.</p><p><strong>Key Features:</strong></p><ul><li>CPD Certified </li><li>Free Certificate from Reed</li><li>CIQ Approved</li><li>Developed by Specialist</li><li>Lifetime Access </li></ul><p>In this Personal Assistant Training course, learners will gain essential skills to excel in administrative roles. They will develop proficiency in managing meetings and conferences, handling business communications effectively through phone and writing skills, and providing excellent customer service. The course teaches organizational skills crucial for maintaining efficient workflows, including planning, scheduling, and managing petty cash and invoicing. Learners will also understand the importance of maintaining records and filing systems accurately, reflecting high standards of professionalism and ethics.</p><p>They will learn how to represent their employers professionally and manage time effectively, ensuring tasks are completed efficiently. Additionally, the course covers arranging travel and handling mail services, equipping learners with comprehensive skills needed to support executives and manage office operations smoothly.</p><p><strong>Course Curriculum</strong></p><ul><li>Module 01: Introduction to Personal Assistant</li><li>Module 02: Introduction to Reception and Receptionist</li><li>Module 03: Organising Meetings and Conferences</li><li>Module 04: Business Telephone Skills</li><li>Module 05: Business Writing Skills</li><li>Module 06: Communication Skills</li><li>Module 07: Customer Service</li><li>Module 08: Effective Planning and Scheduling</li><li>Module 09: Invoicing and Petty Cash</li><li>Module 10: Mail Services and Shipping</li><li>Module 11: Organisational Skills</li><li>Module 12: Professional Conduct and Ethics of Paralegals</li><li>Module 13: Record Keeping and Filing Systems</li><li>Module 14: Representing Your Boss and Company</li><li>Module 15: Time Management</li><li>Module 16: Travel Arrangements</li></ul><strong><strong>Learning Outcomes:</strong></strong><ul><li>Describe the role of a Personal Assistant and Receptionist efficiently.</li><li>Manage meetings and conferences effectively using appropriate organizational skills.</li><li>Demonstrate proficiency in business telephone and writing etiquette.</li><li>Apply effective communication and customer service techniques in professional settings.</li><li>Utilize planning, scheduling, and time management skills optimally.</li><li>Execute travel arrangements and manage record keeping with accuracy and confidentiality.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><li>
                                        <h3>
                                            
                                                Personal Assistant Training <span>4:47:50</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section1">
                                                <li>
                                                    <span>1: Module 01: Introduction to Personal Assistant</span>

                                                    <span>10:33</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>2: Module 02: Introduction to Reception and Receptionist</span>

                                                    <span>14:09</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>3: Module 03: Organising Meetings and Conferences</span>

                                                    <span>17:13</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>4: Module 04: Business Telephone Skills</span>

                                                    <span>10:58</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>5: Module 05: Business Writing Skills</span>

                                                    <span>27:05</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>6: Module 06: Communication Skills</span>

                                                    <span>16:12</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>7: Module 07: Customer Service</span>

                                                    <span>09:54</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>8: Module 08: Effective Planning and Scheduling</span>

                                                    <span>34:18</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>9: Module 09: Invoicing and Petty Cash</span>

                                                    <span>18:19</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>10: Module 10: Mail Services and Shipping</span>

                                                    <span>17:07</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>11: Module 11: Organisational Skills</span>

                                                    <span>17:07</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>12: Module 12: Professional Conduct and Ethics of Paralegals</span>

                                                    <span>15:03</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>13: Module 13: Record Keeping and Filing Systems</span>

                                                    <span>17:28</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>14: Module 14: Representing Your Boss and Company</span>

                                                    <span>24:05</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>15: Module 15: Time Management</span>

                                                    <span>23:05</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>16: Module 16: Travel Arrangements</span>

                                                    <span>14:14</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>17: CPD Certificate - Free</span>

                                                    <span>01:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                        </ul>
                                    </li><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Individuals aspiring to work as Personal Assistants or Receptionists.</li><li>Professionals seeking to enhance their administrative and organizational skills.</li><li>Graduates preparing for roles in business support and office management.</li><li>Career changers interested in administrative careers in various industries.</li><li>Anyone wanting to develop comprehensive office and administrative competencies.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Receptionist</li><li>Executive Assistant</li><li>Administrative Officer</li><li>Office Manager</li><li>Events Coordinator</li><li>Travel Coordinator</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Reed Courses Certificate of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Will be downloadable when all lectures have been completed.</p></div>

                        </div>

Online Training Academy

Personal Assistant Training

<div id="menu0">
									<div>
			<div>
				<div>
							<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div><p>Becoming an office administrator or receptionist is an excellent entry point into the professional workforce. With over 1.5 million administrative and secretarial jobs in the UK, the demand for organised and personable admins to manage office tasks and assist staff continues rising. This comprehensive Office Admin &amp; Receptionist course prepares you to thrive in these in-demand roles through industry-relevant training in key areas like communication etiquette, scheduling, customer service, business writing, and time management. Gain the skills and knowledge to become a confident, reliable, and exceptional administrative professional equipped to excel in any office environment.</p><p>Ready to compose your career symphony? Enrol today and unlock the rewarding world of Office Administration &amp; Receptionism!</p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
							
					<div alt="Office Admin &amp; Receptionist - Level 7 _01"></div>
										<div></div>
														
							
					<div alt="Office Admin &amp; Receptionist - Level 7 _02"></div>
										<div></div>
														
							
					<div alt="Office Admin &amp; Receptionist - Level 7 _03"></div>
										<div></div>
														
							
					<div alt="Office Admin &amp; Receptionist - Level 7 _04"></div>
										<div></div>
														
					</div>
			</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h4>You will Learn The Following Things: </h4>  		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
							<i></i>						</span>
										<span>Demonstrate effective communication and customer service skills required of a receptionist. </span>
									</li>
								<li>
											<span>
							<i></i>						</span>
										<span>Manage schedules and bookings and arrange travel and events.</span>
									</li>
								<li>
											<span>
							<i></i>						</span>
										<span>Follow best practices for phone, mail, filing, and other administrative duties.</span>
									</li>
								<li>
											<span>
							<i></i>						</span>
										<span>Represent the company and assist management professionally. Implement time management and organisational strategies effectively.</span>
									</li>
								<li>
											<span>
							<i></i>						</span>
										<span>Implement time management and organisational strategies effectively.</span>
									</li>
								<li>
											<span>
							<i></i>						</span>
										<span>Apply business writing principles through correspondence and other documents.</span>
									</li>
						</ul>
				</div>
				</div>
				<div>
				<div>
					<div><p><span>This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Office Admin &amp; Receptionist. Enrol today and complete the course to achieve a certificate that can change your career forever.</span></p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2>Details
</h2>		</div>
				</div>
				<div>
				<div>
			<h4>Perks of Learning with IOMH</h4>  		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
							<i></i>						</span>
										<span>One-to-one support from a dedicated tutor throughout your course.</span>
									</li>
								<li>
											<span>
							<i></i>						</span>
										<span>Study online - whenever and wherever you want.</span>
									</li>
								<li>
											<span>
							<i></i>						</span>
										<span>Instant Digital/ PDF certificate</span>
									</li>
								<li>
											<span>
							<i></i>						</span>
										<span>100% money back guarantee</span>
									</li>
								<li>
											<span>
							<i></i>						</span>
										<span>12 months access</span>
									</li>
						</ul>
				</div>
				</div>
				<div>
				<div>
			<h4>Process of Evaluation</h4>  		</div>
				</div>
				<div>
				<div>
					<div><p>After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate.</p></div>
				</div>
				</div>
				<div>
				<div>
			<h4>Certificate of Achievement</h4>  		</div>
				</div>
				<div>
				<div>
					<div><p><span>After completing the </span><b>Office Admin &amp; Receptionist course</b><span>, you will receive your</span><b> CPD-accredited Digital/PDF Certificate for £5.99. </b><span>To get the </span><b>hardcopy certificate for £12.99, </b><span>you must also pay the shipping charge of just</span><b> £3.99 (UK) and £10.99 (International).</b></p></div>
				</div>
				</div>
				<div>
				<div>
			<h4>Who Is This Course for?</h4>  		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
							<i></i>						</span>
										<span>Career Changers: Seeking a fresh start in a dynamic field? This course equips you with the skills to excel in diverse office environments.</span>
									</li>
								<li>
											<span>
							<i></i>						</span>
										<span>School Leavers: Eager to kickstart your professional journey? Build a strong foundation with industry-relevant skills and knowledge. </span>
									</li>
								<li>
											<span>
							<i></i>						</span>
										<span>Upskillers: Looking to add polish and efficiency to your existing skillset? This course empowers you to take your career to the next level.</span>
									</li>
								<li>
											<span>
							<i></i>						</span>
										<span>Ambitious Individuals: Whether you dream of climbing the corporate ladder or setting up your office, this course provides the tools to succeed.</span>
									</li>
						</ul>
				</div>
				</div>
				<div>
				<div>
			<h4>Requirements</h4>  		</div>
				</div>
				<div>
				<div>
					<div><p><span>There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Office Admin &amp; Receptionist course.</span></p><p><span>Do note: you must be at least 16 years old to enrol.</span></p><p><span>Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course.</span></p></div>
				</div>
				</div>
				<div>
				<div>
			<h4>Career Path</h4>  		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
							<i></i>						</span>
										<span>Receptionist - £18K to £22K per year.</span>
									</li>
								<li>
											<span>
							<i></i>						</span>
										<span> Administrative Assistant - £20K to £28K per year.</span>
									</li>
								<li>
											<span>
							<i></i>						</span>
										<span>Executive Assistant - £25K to £40K per year.</span>
									</li>
								<li>
											<span>
							<i></i>						</span>
										<span>Office Manager - £28K to £45K per year.</span>
									</li>
								<li>
											<span>
							<i></i>						</span>
										<span>Personal Assistant - £30K to £50K per year.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
						</div>
			</div>
		</div>
								</div>
						<div id="menu1">
							<div>
											<div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table>				<tbody><tr>
					<td colspan="4">Module 01: Introduction to Reception and Receptionist</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 01: Introduction to Reception and Receptionist</td>
					<td> </td>
					<td><span><i></i> 00:29:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: Business Telephone Skills</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 02: Business Telephone Skills</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Representing Your Boss and Company</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 03: Representing Your Boss and Company</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Mail Services and Shipping </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 04: Mail Services and Shipping</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Travel Arrangements</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 05: Travel Arrangements</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Organising Meeting and Conferences</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 06: Organising Meeting and Conferences</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Time Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 07: Time Management</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Record Keeping and Filing Systems</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 08: Record Keeping and Filing Systems</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 09: Business Writing Skills</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 09: Business Writing Skills</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 10 :Organisational Skills</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 10 :Organisational Skills</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 11: Communication Skills</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 11: Communication Skills</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 12: Customer Service</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 12: Customer Service</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 13: Effective Planning and Scheduling</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 13: Effective Planning and Scheduling</td>
					<td> </td>
					<td><span><i></i> 00:39:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 14: Invoicing/Petty Cash</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 14: Invoicing/Petty Cash</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 15: Business Environment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 15: Business Environment</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Office Admin &amp; Receptionist</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
									</div>
						</div>
						<div id="menu2">
							
						</div>

Overview of Office Admin & Receptionist
Becoming an office administrator or receptionist is an excellent entry point into the professional workforce. With over 1.5 million administrative and secretarial jobs in the UK, the demand for organised and personable admins to manage office tasks and assist staff continues rising. This comprehensive Office Admin & Receptionist course prepares you to thrive in these in-demand roles through industry-relevant training in key areas like communication etiquette, scheduling, customer service, business writing, and time management. Gain the skills and knowledge to become a confident, reliable, and exceptional administrative professional equipped to excel in any office environment.
Ready to compose your career symphony? Enrol today and unlock the rewarding world of Office Administration & Receptionism!
This Office Admin & Receptionist Course will help you to learn:
Demonstrate effective communication and customer service skills required of a receptionist.
Manage schedules and bookings and arrange travel and events.
Follow best practices for phone, mail, filing, and other administrative duties.
Represent the company and assist management professionally. Implement time management and organisational strategies effectively.
Implement time management and organisational strategies effectively.
Apply business writing principles through correspondence and other documents.
This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Office Admin & Receptionist. Enrol today and complete the course to achieve a certificate that can change your career forever.
Details
Perks of Learning with IOMH
One-To-One Support from a Dedicated Tutor Throughout Your Course.
Study Online — Whenever and Wherever You Want.
Instant Digital/ PDF Certificate.
100% Money Back Guarantee.
12 Months Access.
Process of Evaluation
After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate.
Certificate of Achievement
Certificate of Completion – Digital / PDF Certificate
After completing the Office Admin & Receptionist course, you can order your CPD Accredited Digital/ PDF Certificate for £5.99.

Certificate of Completion – Hard copy Certificate
You can get the CPD Accredited Hard Copy Certificate for £12.99.
Shipping Charges:
Inside the UK: £3.99
International: £10.99
Who Is This Course for?
Career Changers: Seeking a fresh start in a dynamic field? This course equips you with the skills to excel in diverse office environments.
School Leavers: Eager to kickstart your professional journey? Build a strong foundation with industry-relevant skills and knowledge.
Upskillers: Looking to add polish and efficiency to your existing skillset? This course empowers you to take your career to the next level.
Ambitious Individuals: Whether you dream of climbing the corporate ladder or setting up your office, this course provides the tools to succeed.
Requirements
You don’t need any educational qualification or experience to enrol in the Office Admin & Receptionist course.
Do note: you must be at least 16 years old to enrol.
Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course.
Career Path
Receptionist - £18K to £22K per year.
Administrative Assistant - £20K to £28K per year.
Executive Assistant - £25K to £40K per year.
Office Manager - £28K to £45K per year.
Personal Assistant - £30K to £50K per year.

IOMH - Institute of Mental Health

Office Skills & Productivity

Administration

Office Skills

Office Manager

Receptionist

Office Admin & Receptionist

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
			<div></div>
		</div>
				</div>
				</div>
				<div>
				<div>
			
				</div>
				<div>
				<div>
					<div><p>This course stands out as an essential stepping stone for individuals aiming to excel in the hospitality sector. As the frontline face of the hotel industry, a Hotel Receptionist plays a pivotal role in shaping the guest's first impression. This Receptionist Course has been meticulously designed to equip learners with the knowledge and skills they need to shine in this position.</p><p>Starting with the basics, the Course takes students through the core duties. From managing reservations and greeting guests with warmth to handling inquiries, the course ensures that every attendee is well-versed in the daily operations at the hotel's front desk. Moreover, emphasis is laid on the importance of effective communication, given that a Hotel Receptionist often bridges the gap between guests and other hotel departments.</p><p>Lastly, with the ever-evolving nature of the hospitality industry, this Receptionist Course highlights the future trends and expectations in the role of a Hotel Receptionist. It offers insights into the technological advancements that are redefining guest experiences and how a Hotel Receptionist can stay abreast of these changes. By the end of the course, learners will not only understand the intricacies of their role but will also be prepared for the dynamic future of hotel reception.</p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</div></section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Gain an understanding of the fundamental duties of a Hotel Receptionist.  </span>
									</li>
								<li>
											<span>
													</span>
										<span>Develop communication skills tailored for hotel guest interactions.  </span>
									</li>
								<li>
											<span>
													</span>
										<span>Master telephone etiquette in a hotel setting.  </span>
									</li>
								<li>
											<span>
													</span>
										<span>Understand the importance of teamwork in hotel departments.  </span>
									</li>
								<li>
											<span>
													</span>
										<span>Learn about safety and legal concerns in hospitality.  </span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					</div>
				</div>
				<div>
				<div>
					
			</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Acquire in-depth knowledge of the role of a Hotel Receptionist.  </span>
									</li>
								<li>
											<span>
													</span>
										<span>Improve communication techniques specific to hotel guests.  </span>
									</li>
								<li>
											<span>
													</span>
										<span>Gain a competitive edge in the hotel job market.  </span>
									</li>
								<li>
											<span>
													</span>
										<span>Understand the intricacies of hospitality brand standards.  </span>
									</li>
								<li>
											<span>
													</span>
										<span>Enhance safety and administrative skills.  </span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Career Path</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Hotel Receptionist  </span>
									</li>
								<li>
											<span>
													</span>
										<span>Guest Relations Manager  </span>
									</li>
								<li>
											<span>
													</span>
										<span>Front Desk Supervisor  </span>
									</li>
								<li>
											<span>
													</span>
										<span>Hotel Manager  </span>
									</li>
								<li>
											<span>
													</span>
										<span>Hospitality Consultant</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>An interest in the hospitality sector.  </span>
									</li>
								<li>
											<span>
													</span>
										<span>Basic computer proficiency.  </span>
									</li>
								<li>
											<span>
													</span>
										<span>Eagerness to improve communication skills.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Hotel Receptionist Diploma</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>An Overview of Hotel Reception</td><td><span>🕐 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Hotel Reception Standard Procedures</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communication Skills Required for Hotel Reception</td><td><span>🕐 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Service in Hotel Reception</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Telephone Handling in a Hotel</td><td><span>🕐 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to Handle Difficult Hotel Guests</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Administrative Skills as a Hotel Receptionist</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Computer Skills and Programs</td><td><span>🕐 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Brand Standards in the Hospitality World</td><td><span>🕐 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Being a Team Player: Working with Other Hotel Departments</td><td><span>🕐 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Safety and Security in the Hotel</td><td><span>🕐 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Sales and Marketing as a Hotel Receptionist</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Dressing the Part: Creating the Professional Look in Hospitality</td><td><span>🕐 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Keeping Stress Under Control on the Job</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Legal Issues in Hospitality</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Future for Hotel Receptionists</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Assessment</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Hotel Receptionist Diploma</td><td><span>🕐 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Skill Up

Hotel Management

Hotel Receptionist

Master the role of a Hotel Receptionist with our top Hotel Receptionist Diploma. Learn procedures, communication, and brand standards in hospitality.

Hotel Receptionist Diploma

<p><strong>Medical Receptionist: </strong><strong>Medical Receptionist</strong></p><p>Do you wish to gain all the knowledge and abilities necessary to work as a receptionist? You will learn all the necessary skills for serving as a liaison between the organisation and its customers in this receptionist diploma program.</p><p>You will gain a solid understanding of the duties and responsibilities of a medical secretary after taking this receptionist course. You will learn a variety of medical secretarial skills through this Receptionist training. The crucial ideas of patient confidentiality as well as other legal facets of the healthcare sector will also be covered in this receptionist training. Law, ethics, and medicine can all be better understood because of this receptionist course. With the help of this Receptionist course, you will be able to communicate with patients effectively and comprehend health and safety issues in a clinical setting.</p><p>Join our Receptionist course to improve your understanding of The Hospital Service, Private Medical, Paperwork, Fees, and Finances in General Practices!</p><p><strong>Learning Outcomes Of Receptionist course </strong></p><p>After completing this Receptionist course, the learner will be able to:</p><ul><li>Understand the basics of the National Health Service and the roles and responsibilities of a Receptionist.</li><li>The Receptionist course describes how to organise schedules and manage appointment systems.</li><li>Gain a clear understanding of the Law, Ethics, and Medicine as a Receptionist.</li><li>The Receptionist course gives a thorough understanding of the effective filing system in medical offices.</li><li>The Receptionist course will help you familiarise yourself with the concept of patient confidentiality and its dos and don'ts.</li><li>Become skilled at controlling and ordering stocks, supplies, Medical Terminology and Clinical Aspects as a Receptionist.</li><li>The Receptionist course increases your knowledge of the importance of health and safety in the healthcare sector.</li><li>You can gain a solid understanding of Complementary Medicine from this Receptionist course.</li></ul><p><strong>Special Offers of this Receptionist Course</strong></p><ul><li>This Receptionist Course includes a <strong>FREE PDF Certificate</strong>.</li><li><strong>Lifetime access</strong> to this Receptionist Course</li><li>Instant access to this Receptionist Course</li><li><strong>Get FREE Tutor Support</strong> from Monday to Friday in this Receptionist Course</li></ul><p><strong>**Courses are included in this Medical Receptionist : Medical Receptionist Bundle Course</strong></p><ol><li><strong>Course 01: </strong>Medical Receptionist</li><li><strong>Course 02: </strong>Communication Skills Course<strong><br /></strong></li><li><strong>Course 03:</strong> Level 4 Time Management Course</li><li><strong>Course 04: </strong>Level 5 Proofreading &amp; Copy Editing</li><li><strong>Course 05: </strong>Level 2 Customer Service</li><li><strong>Course 06: </strong>Level 1 Certificate in Well-being</li><li><strong>Course 07: </strong>Anger Management</li></ol><p><strong>[ Note: Free PDF certificate as soon as completing the Medical Receptionist: Medical Receptionist course]</strong></p> <p><strong>Medical Receptionist : Medical Receptionist</strong></p><p>Detailed course curriculum of the Medical Receptionist : Medical Receptionist:</p><p>Industry Experts Designed this <strong>Medical Receptionist : </strong><strong>Medical Receptionist</strong> course into 12 detailed modules.</p><ul><li>Module 01: The National Health Service</li><li>Module 02: Patient (Customer) Care</li><li>Module 03: Communication</li><li>Module 04: Law, Ethics and Medicine</li><li>Module 05: Health &amp; Safety in a Clinical Environment</li><li>Module 06: Practical Reception Skills in General Practice</li><li>Module 07: The Hospital Service</li><li>Module 08: Private Medicine</li><li>Module 09: Forms, Fees and Finances in General Practises</li><li>Module 10: Using Information Technology</li><li>Module 11: Medical Terminology and Clinical Aspects</li><li>Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary</li><li>Module 13: Complementary Medicine</li></ul><p>-------------------------------------------------------</p><p><strong>Assessment Method of Receptionist</strong></p><p>After completing each module of the Receptionist: Medical Receptionist Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.</p><p><strong>Certification of Receptionist</strong></p><p>After completing the MCQ/Assignment assessment for this Receptionist: Medical Receptionist course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Medical Receptionist : Medical Receptionist</strong></p><p>This Receptionist: Medical Receptionist is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Medical Receptionist : Medical Receptionist</strong></p><p>Students who intend to enrol in this Receptionist: Medical Receptionist course must meet the following requirements:</p><ul><li>Receptionist: Good command of the English language</li><li>Receptionist: Must be vivacious and self-driven</li><li>Receptionist: Basic computer knowledge</li><li>Receptionist: A minimum of 16 years of age is required</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Medical Receptionist: Medical Receptionist</strong></p><p>After completing this Receptionist: Medical Receptionist, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Medical Receptionist

Healthcare Science Assistant

Receptionist : Medical Receptionist

<div id="course-pricing" fr-original-style="" style="box-sizing: border-box;">
          </div><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Medical Receptionist course is a comprehensive training program designed to equip individuals with the necessary skills to excel as a medical receptionist. This course is structured to prepare students for the dynamic demands of a medical office environment, ensuring they are well-versed in the essential duties and responsibilities that the role entails.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course is meticulously divided into manageable sections, each focusing on a different set of skills and knowledge areas. The curriculum begins with the basics, introducing students to the healthcare industry and the role of a medical receptionist. As the course progresses, students delve deeper into advanced topics, such as medical terminology, patient confidentiality, and healthcare systems.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Upon completion of the Medical Receptionist course, students will have a solid understanding of medical procedures and duties. They will be capable of handling patient interactions with professionalism and maintaining efficient office operations. Graduates of this course will be ready to step into their role with confidence and contribute positively to the healthcare team.</p><h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Learning Outcome of Medical Receptionist Diploma &nbsp;</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learn the fundamentals of healthcare administration and receptionist duties.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Gain practical skills in scheduling and organising appointments.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understand the importance of maintaining accurate medical records.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Acquire knowledge of effective filing systems used in medical offices.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understand the significance of confidentiality in a medical environment.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Develop time management skills essential for medical receptionists.</li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Key Features of the Course</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">A CPD certificate that is recognised worldwide.</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">A great online learning experience.</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Interesting and unique online materials and activities.</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Expert guidance and support from the field leaders.</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Access to the study resources anytime you want.</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Friendly and helpful customer service and admin support by email, phone, and chat from Monday through Friday.</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Get a year-long access to the course.</span></li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Who is this course for</span></h2><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">This Medical Receptionist Diploma Course is suitable for -</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Individuals aspiring to work as medical receptionists.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Administrative professionals seeking to transition into healthcare.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Healthcare students interested in administrative roles.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Anyone looking to gain foundational knowledge in healthcare administration.</li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Requirements</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">No prerequisites; suitable for individuals from any academic background.</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Accessible course materials from any internet-enabled device.</span></li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">CPD Certificate from Course Gate</span></h2><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for &pound;9 and the hard copy for &pound;15. Also, you can order both PDF and hardcopy certificates for &pound;22.</span></p><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Career path</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Medical receptionist</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Administrative Assistant&nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Medical Office Coordinator</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Health information clerk</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Medical Secretary</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Front desk coordinator</li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Course Curriculum</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 01: Introduction to Healthcare and Receptionists</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 02: Organise Schedules</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 03: Maintaining Medical Records</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 04: Effective Filing Systems in Medical Offices</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 05: Confidentiality in a Medical Environment</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 06: Time Management</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 07: Medical Jargon and Terminology</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 08: Maintaining Workplace Safety</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 09: Information Technology in Health Care</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 10: Legal aspects and Ethics</li></ul>

Course Gate

Medical Receptionist Diploma provides comprehensive training in healthcare administration and receptionist duties. Participants will learn essential skills such as appointment scheduling, medical records management, and maintaining confidentiality in a medical environment.

Medical Receptionist Diploma

<p>Did you know that medical receptionists are in high demand? According to the Office of National Statistics, healthcare and social assistance jobs have the highest growth rate in the UK. This means that if you are looking for a career that is not only in demand but also fulfilling, becoming a medical receptionist is a great option.</p> <p>Our Medical Receptionist Level 3 &amp; 5 course is designed to give you the knowledge and skills required to succeed in this dynamic and exciting career. The course covers both Level 3 and 5 curriculum, starting from the basics and progressing to higher knowledge. This means that you will be equipped with a strong foundation of knowledge to take on any challenges that come your way.</p> <p>Moreover, our course is endorsed by the Quality Licence Scheme, a leading accreditation body that ensures the highest standards of education and training. As a result, learners who complete our course will receive a<strong> Level 5 Endorsed Certificate </strong>hardcopy free of charge.</p> <p>But that's not all - we believe that learning should not just be about getting a certificate, but also about gaining practical skills and knowledge that can help you succeed in your career. That's why we are offering five career-guided courses for free with our QLS course. These courses include Career Development Plan Fundamentals, Networking Skills for Personal Success, Boost Your Confidence and Self-Esteem, CV Writing and Job Searching, and Learn to Reduce and Manage Stress.</p> <p>So, not only will you get a comprehensive education in medical receptionist skills, but you will also gain additional skills that will help you excel in your career. Don't miss out on this opportunity to invest in your future - enrol in our Medical Receptionist Level 3 &amp; 5 course today!</p> <p><strong>Learning outcomes for Medical Receptionist Level 3 &amp; 5 course:</strong></p> <ul> <li>Gain a thorough understanding of the healthcare industry and the role of medical receptionists in it.</li><li>Develop skills in organising schedules and maintaining medical records to ensure the smooth running of medical offices.</li><li>Learn how to create and maintain effective filing systems in medical offices to ensure easy retrieval of information.</li><li>Understand the importance of confidentiality in a medical environment and learn how to handle sensitive information.</li><li>Develop time management skills to ensure efficient use of time and effective completion of tasks.</li><li>Gain knowledge of medical jargon and terminology to communicate effectively with medical professionals.</li><li>Learn about legal aspects and ethics in healthcare to ensure compliance with regulations and ethical standards.</li></ul> <p><strong>Please Note: </strong>Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p><strong>Diploma in Medical Receptionist Level 3 &amp; 5 Description: </strong></p> <p><strong>Level 3:</strong></p> <p>Our Level 3 curriculum is designed to provide learners with a strong foundation in the basics of healthcare and medical receptionist skills. This includes an introduction to the healthcare industry and the role of medical receptionists within it. Learners will develop skills in organising schedules and maintaining medical records, which are essential for the smooth running of medical offices. They will also learn about effective filing systems in medical offices, ensuring easy retrieval of information. Additionally, confidentiality in a medical environment is covered in-depth, teaching learners how to handle sensitive information with discretion. Finally, time management skills are developed to ensure efficient use of time and effective completion of tasks.</p> <p><strong>Level 5:</strong></p> <p>Our Level 5 curriculum builds on the foundation provided in Level 3 and delves deeper into advanced medical receptionist skills. Learners will gain knowledge of medical jargon and terminology, enabling them to communicate effectively with medical professionals. Additionally, maintaining workplace safety is covered, ensuring learners understand how to create a safe working environment for all. Information technology in healthcare is also covered, equipping learners with the necessary skills to use technology to their advantage. Finally, legal aspects and ethics in healthcare are explored in detail, teaching learners about regulations and ethical standards in the healthcare industry.</p> <p><strong>This bundle comprises the following courses:</strong><strong><br /></strong></p> <p><strong>QLS Endorsed Course:</strong></p> <ul> <li><strong>Course 01:</strong> Diploma in Medical Receptionist at QLS Level 5</li></ul> <p><strong>CPD QS Accredited Courses:</strong></p> <ul> <li><strong>Course 01:</strong> Career Development Plan Fundamentals</li><li><strong>Course 02:</strong> Networking Skills for Personal Success</li><li><strong>Course 03:</strong> Boost Your Confidence and Self-Esteem</li><li><strong>Course 04:</strong> CV Writing and Job Searching</li><li><strong>Course 05:</strong> Learn to Reduce and Manage Stress</li></ul> <p><strong>Certificate</strong></p> <p>In pursuing this QLS-endorsed course, learners attain a profound understanding and amplify their professional prowess, enriching their curriculum vitae.</p> <p>The Quality Licence Scheme stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.</p> <p>Upon completion, learners will receive an Diploma in Medical Receptionist at QLS Level 5 Endorsed hard copy certificate, making it easy for them to showcase their achievements.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        15 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <ul> <li>Individuals looking to pursue a career as a medical receptionist.</li><li>Current medical receptionists looking to improve their skills and knowledge.</li><li>Healthcare professionals looking to gain an understanding of the role of medical receptionists.</li><li>Individuals interested in working in the healthcare industry.</li><li>Individuals looking for a career change.</li></ul> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <ul> <li>Medical Receptionist - £17,000 - £23,000 per year.</li><li>Medical Secretary - £19,000 - £27,000 per year.</li><li>Medical Administrator - £18,000 - £26,000 per year.</li><li>Healthcare Assistant - £17,000 - £21,000 per year.</li><li>Office Manager - £24,000 - £35,000 per year.</li><li>Healthcare Administrator - £19,000 - £27,000 per year.</li><li>Personal Assistant - £22,000 - £35,000 per year.</li></ul> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Imperial Academy

Level 5 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Medical Receptionist Level 3 & 5

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Receptionist Short Diploma</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Embark on your journey to become an exceptional Receptionist with our Short Diploma. Gain an in-depth understanding of the Receptionist Role and hone essential Communication and Customer Service Skills. Master Office Administration, Front Desk Management, and Scheduling to excel in your Receptionist career. Elevate your skills with this comprehensive course in Receptionist Excellence.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcomes:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Define the Receptionist role in various professional settings.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Apply effective communication skills specific to the Receptionist role.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Demonstrate exceptional customer service skills as a Receptionist.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Execute office administration tasks proficiently in a Receptionist role.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Manage front desk operations competently as a Receptionist.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Implement scheduling and time management techniques relevant to the Receptionist position.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Prioritize tasks and responsibilities as a Receptionist effectively.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Handle inquiries and requests professionally in the role of a Receptionist.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Utilize technology and software for Receptionist duties efficiently.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Contribute to a positive and welcoming atmosphere in the workplace as a Receptionist.</p></li></ul><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">More Benefits:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">LIFETIME access</li><li fr-original-style="" style="box-sizing: border-box;">Device Compatibility</li><li fr-original-style="" style="box-sizing: border-box;">Free Workplace Management Toolkit</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Receptionist Short Diploma Course Syllabus</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Receptionist Role Overview:</strong> Begin your journey as a Receptionist with a comprehensive understanding of your role. Explore the key responsibilities, etiquette, and professionalism expected in this vital position.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communication Skills for Receptionist:</strong> Master effective communication techniques tailored for Receptionists. Learn to greet visitors, answer phone calls, and convey information with clarity and courtesy.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Customer Service Skills:</strong> Elevate your customer service skills to provide a warm and welcoming experience to all guests. Understand how to handle inquiries, resolve issues, and leave a positive impression.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Office Administration for Receptionist:</strong> Dive into the administrative aspects of the Receptionist role. Gain proficiency in tasks such as appointment booking, record-keeping, and managing office supplies.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Front Desk Management for Receptionist:</strong> Take charge of the front desk with confidence. Learn about handling visitor traffic, maintaining a tidy reception area, and ensuring a smooth flow of operations.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Scheduling and Time Management:</strong> Develop excellent scheduling and time management skills. Efficiently manage appointments, meetings, and tasks, ensuring the reception area runs smoothly.</p></li></ul><div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">

                        </div>

Empower UK Employment Training

Elevate your career with our Receptionist course! Gain mastery in communication, front desk management, scheduling, and more. Become an office cornerstone. Enrol now!



Receptionist Short Diploma

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Receptionist Skills 2021<br fr-original-style="" style="box-sizing: border-box;"></span></strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Did you know? In the UK, 70% of first impressions of a company are formed at the reception desk. That&#39;s YOU holding the key to building trust and setting the tone for every interaction. But are you ready to unlock your full potential as a receptionist? Our Receptionist Skills 2021 course equips you with the skills and knowledge to become an excellent receptionist, the backbone of your company&#39;s success.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">In this Receptionist Skills 2021 course, you will learn to craft a killer CV and cover letter and project unwavering professionalism, reflecting your company&#39;s brand values like a pro. In this course, you will learn the ins and outs of mail services, shipping, and travel arrangements, including business travel, hotel reservations, and international travel within the UK context. Our Receptionist Skills 2021 course will assist you in developing excellent telephone etiquette, telephone skills, and voice-mail courtesy, enabling you to communicate professionally and efficiently with clients, colleagues, and superiors.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Moreover, you will gain expertise in time management, enabling you to easily handle multiple tasks, appointments, and responsibilities, contributing to a more organized and productive workplace. Furthermore, you will develop the ability to confidently create various business documents and official reports, including their proper structure, editing, and proofreading, to maintain professionalism in written communication. As you move through the Receptionist Skills 2021 course, you will become proficient in organizing meetings and conferences, including scheduling, logistics, and communication, to facilitate successful events in the UK business environment. At the end part of the course, you will acquire the skills to manage invoices &amp; petty cash.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Enrol today and unlock your receptionist superpowers with our Receptionist Skills 2021 course.&nbsp;</span></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Receptionist Skills 2021 Course Curriculum&nbsp;<br fr-original-style="" style="box-sizing: border-box;"></strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 1: Introduction to Reception and Receptionist</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 2: Business Telephone Skills</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 3: Representing Your Boss and Company</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 4: Mail Services and Shipping</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 5: Travel Arrangements</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 6: Organising Meeting and Conferences</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 7: Time Management</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 8: Record Keeping and Filing Systems</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 9: Business Writing Skills</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 10: Organisational Skills</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 11: Communication Skills</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 12: Customer Service</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 13: Effective Planning and Scheduling</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 14: Invoicing/Petty Cash</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why Choose Teachers Training</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Some of our website features are:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">This is a dedicated website for teaching</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">24/7 tutor support</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Interactive Content</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Affordable price</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Courses accredited by the UK&#39;s top awarding bodies</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">100% online</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Flexible deadline</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Entry Requirements</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">No formal entry requirements. You need to have:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Passion for learning</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">A good understanding of the English language</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Be motivated and hard-working</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Over the age of 16.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certification</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">CPD Certification from The Teachers Training</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish.</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">You can get your digital certificate (PDF) for &pound;4.99 only</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Hard copy certificates are also available, and you can get one for only &pound;10.99</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">You can get both PDF and Hard copy certificates for just &pound;12.99!</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs.</span></p>

The Teachers Training

Refine your receptionist skills with our specialized 'Receptionist Skills 2021 Course'. Stay updated with the latest techniques and strategies to excel in managing front desk operations, handling inquiries, and providing exceptional customer service. Whether you're a seasoned receptionist or new to the role, this course equips you with the essential skills needed to thrive in today's dynamic workplace. Enroll now to enhance your professionalism and make a lasting impression on visitors and clients.

Receptionist Skills 2021

<div>
						<div>
				<div>
									<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
								<div>
				<p><span>Follow your dreams by enrolling on the Receptionist course today and develop the experience, skills and knowledge you need to enhance your professional development. Receptionist will help you arm yourself with the qualities you need to work towards your dream job.</span></p><p><span>Study the Receptionist training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Receptionist course will allow you to enhance your CV, impress potential employers, and stand out from the crowd. </span></p><p><span>This Receptionist course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Receptionist course through a mixture of instructional video lessons and online study materials.</span></p><p><span>Receive online tutor support as you study the Receptionist course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Receptionist course completion.</span></p><p><span>Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Receptionist course. The Receptionist course is designed by industry experts and is tailored to help you learn new skills with ease. </span></p><p><span>The Receptionist is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Receptionist when it suits you. Access the Receptionist course modules from any internet-enabled device, including computers, tablets, and smartphones.</span></p><p><span>The Receptionist course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Receptionist now and start learning instantly!</span></p>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
								<div>
				<p><b>What You Get Out Of Studying Receptionist With Janets:</b></p>					</div>
						</div>
				</div>
				<div>
				<div>
								<div>
				<ul><li><span>Receive a digital Certificate upon successful completion of the Receptionist course</span></li><li><span>Get taught by experienced, professional instructors</span></li><li><span>Study at a time and pace that suits your learning style</span></li><li><span>Get instant feedback on assessments </span></li><li><span>24/7 help and advice via email or live chat</span></li><li><span>Get full tutor support on weekdays (Monday to Friday)</span></li></ul>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
								<div>
									</div>
						</div>
				</div>
				<div>
				<div>
					<div>
							
					<div></div>
											<div></div>
														
							
					<div></div>
											<div></div>
														
							
					<div></div>
											<div></div>
														
							
					<div></div>
											<div></div>
														
					</div>
			</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
								<div>
				<p><b>Description </b></p>					</div>
						</div>
				</div>
				<div>
				<div>
								<div>
				<p><span>The Receptionist training course is delivered through Janets' online learning platform. Access the Receptionist content from any internet-enabled device whenever or wherever you want to. The Receptionist course has no formal teaching deadlines, meaning you are free to complete the course at your own pace.</span></p>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
								<div>
				<p><b>Method of Assessment </b></p>					</div>
						</div>
				</div>
				<div>
				<div>
								<div>
				<p><span>To successfully complete the Receptionist course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Receptionist course. After successfully passing the Receptionist course exam, you will be able to apply for a CPD-accredited certificate as proof of your Receptionist qualification.</span></p>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
								<div>
				<p><b>Certification</b></p>					</div>
						</div>
				</div>
				<div>
				<div>
								<div>
				<p><span>All students who successfully complete the Receptionist course can instantly download their digital certificate. You can also purchase a hard copy of the Receptionist course certificate, which will be delivered by post for £9.99.</span></p>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
								<div>
				<p><b>Who Is This Course For:</b></p>					</div>
						</div>
				</div>
				<div>
				<div>
								<div>
				<p><span>The </span><span>Receptionist is ideal for those who already work in this sector or are an aspiring professional. This Receptionist course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge.</span></p>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
								<div>
				<p><b>Requirements:</b></p>					</div>
						</div>
				</div>
				<div>
				<div>
								<div>
				<div><p><span>The </span><span>Receptionist is open to all students and has no formal entry requirements. To study the Receptionist course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.</span></p></div>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
								<div>
				<p><b>Career Path:</b></p>					</div>
						</div>
				</div>
				<div>
				<div>
								<div>
				<p><span>The </span><span>Receptionist is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Receptionist and gain an industry-recognised qualification that will help you excel in finding your ideal job.</span></p>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
									</div>
			</div>
					</div><div>
				<h3>Course Content</h3>

<div id="course_curriculum">
<table width="100%">				<tbody><tr>
					<td colspan="4">Receptionist </td>
				</tr>
								<tr>
					<td colspan="4">Module 1: Introduction to Reception and Receptionist </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Reception and Receptionist</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 2: Business Telephone Skills </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Business Telephone Skills</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 3: Representing Your Boss and Company </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Representing Your Boss and Company</td>
					<td> </td>
					<td><span><i></i> 00:34:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 4: Mail Services and Shipping </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mail Services and Shipping</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 5: Travel Arrangements </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Travel Arrangements</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 6: Organising Meeting and Conferences </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Organising Meeting and Conferences</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 7: Time Management </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Time Management</td>
					<td> </td>
					<td><span><i></i> 00:35:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 8: Record Keeping and Filing Systems </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Record Keeping and Filing Systems</td>
					<td> </td>
					<td><span><i></i> 00:28:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 9: Business Writing Skills </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Business Writing Skills</td>
					<td> </td>
					<td><span><i></i> 00:40:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 10 :Organisational Skills  </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Organisational Skills</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 11: Communication Skills </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communication Skills</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 12: Customer Service </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Service</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 13:  Effective Planning and Scheduling </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Effective Planning and Scheduling</td>
					<td> </td>
					<td><span><i></i> 00:46:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 14: Invoicing/Petty Cash </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Invoicing/Petty Cash</td>
					<td> </td>
					<td><span><i></i> 00:27:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - Receptionist</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam - Receptionist</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
			<h2>Frequently Asked Questions</h2>
                        <div>
                            <div>
                                <span>
                                    Are there any prerequisites for taking the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I access the course at any time, or is there a set
                                    schedule?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How long will I have access to the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Is there a certificate of completion provided after
                                    completing the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I switch courses or get a refund if I'm not satisfied
                                    with the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How do I track my progress in the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    What if I have technical issues or difficulties with the
                                    course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
                                    </p>
                                </div>
                            </div>
                        </div>

Janets

Trainers Course

<p><strong>24 Hour Flash Deal **25-in-1 </strong><strong>Receptionist Excellence: Essential Skills for Front Desk Professionals </strong><strong>Mega Bundle**</strong></p><p><strong> </strong><strong>Receptionist Excellence: Essential Skills for Front Desk Professionals </strong><strong>Enrolment Gifts  **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter **</strong></p><p>Take the initial steps toward a successful long-term career by studying the <strong>Receptionist Excellence: Essential Skills for Front Desk Professionals</strong> package online with <strong>Studyhub </strong>through our online learning platform. The Receptionist Excellence: Essential Skills for Front Desk Professionals bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.</p><p>This <strong>Receptionist Excellence: Essential Skills for Front Desk Professionals </strong>course provides complete 360-degree training on Receptionist Excellence: Essential Skills for Front Desk Professionals. You'll get not one, not two, not three, but <strong>twenty-five </strong>Receptionist Excellence: Essential Skills for Front Desk Professionals courses included in this course. Plus Studyhub's signature <strong>Forever Access</strong> is given as always, meaning these Receptionist Excellence: Essential Skills for Front Desk Professionals courses are yours for as long as you want them once you enrol in this course</p><p><strong>This Receptionist Excellence: Essential Skills for Front Desk Professionals Bundle consists the following career oriented courses:</strong></p><ul><li>Course 01: Receptionist Diploma</li><li>Course 02: Medical Receptionist</li><li>Course 03: School Receptionist</li><li>Course 04: Hotel Front Desk Operations</li><li>Course 05: Customer Service Manager Training and Front Desk Certification</li><li>Course 06: Effective Communication Skills Diploma</li><li>Course 07: Telephone Etiquette Online Training</li><li>Course 08: Telephone Customer Service Training</li><li>Course 09: Time Management</li><li>Course 10: Email Writing Training</li><li>Course 11: Conflict Resolution</li><li>Course 12: Stress Management Training</li><li>Course 13: Creative Problem Solving</li><li>Course 14: Positive Psychology Course</li><li>Course 15: Dealing With Difficult People - Diploma</li><li>Course 16: Hotel Management with Hotel Receptionist and Hospitality Management</li><li>Course 17: Emotional Intelligence and Social Management Diploma</li><li>Course 18: Diversity Training</li><li>Course 19: Workplace Confidentiality</li><li>Course 20: Customer Service Management: Recovering Difficult Customers</li><li>Course 21: Professional Crisis Management Certificate</li><li>Course 22: Data Documentation and Record Keeping Best Practices</li><li>Course 23: Principles of Team Leading</li><li>Course 24: Health and Safety at Workplace</li><li>Course 25: Decision Making and Critical Thinking Online Course</li></ul> <p>The <strong>Receptionist Excellence: Essential Skills for Front Desk Professionals </strong>course has been prepared by focusing largely on Receptionist Excellence: Essential Skills for Front Desk Professionals career readiness. It has been designed by our Receptionist Excellence: Essential Skills for Front Desk Professionals specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners.</p><p>The Receptionist Excellence: Essential Skills for Front Desk Professionals Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Receptionist Excellence: Essential Skills for Front Desk Professionals bundle course has been created with <strong>twenty-five </strong>premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field.</p><p>This Receptionist Excellence: Essential Skills for Front Desk Professionals Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Receptionist Excellence: Essential Skills for Front Desk Professionals Elementary modules, allowing our students to grasp each lesson quickly.</p><p>The Receptionist Excellence: Essential Skills for Front Desk Professionals course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc.</p><p><strong>In this exclusive </strong><strong>Receptionist Excellence: Essential Skills for Front Desk Professionals </strong><strong>bundle, you really hit the jackpot. Here's what you get:</strong></p><ul><li>Step by step Receptionist Excellence: Essential Skills for Front Desk Professionals lessons</li><li>One to one assistance from Receptionist Excellence: Essential Skills for Front Desk Professionalsprofessionals if you need it</li><li>Innovative exams to test your knowledge after the Receptionist Excellence: Essential Skills for Front Desk Professionalscourse</li><li>24/7 customer support should you encounter any hiccups</li><li>Top-class learning portal</li><li>Unlimited lifetime access to all twenty-five Receptionist Excellence: Essential Skills for Front Desk Professionals courses</li><li>Digital Certificate, Transcript and student ID are all included in the price</li><li>PDF certificate immediately after passing</li><li>Original copies of your Receptionist Excellence: Essential Skills for Front Desk Professionals certificate and transcript on the next working day</li><li>Easily learn the Receptionist Excellence: Essential Skills for Front Desk Professionals skills and knowledge you want from the comfort of your home</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        250 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Receptionist Excellence: Essential Skills for Front Desk Professionals </strong>training is suitable for -</p><ul><li>Students</li><li>Recent graduates</li><li>Job Seekers</li><li>Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Receptionist Excellence: Essential Skills for Front Desk Professionals</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To participate in this <strong>Receptionist Excellence: Essential Skills for Front Desk Professionals </strong>course, all you need is -</p><ul><li>A smart device</li><li>A secure internet connection</li><li>And a keen interest in Receptionist Excellence: Essential Skills for Front Desk Professionals</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>You will be able to kickstart your <strong>Receptionist Excellence: Essential Skills for Front Desk Professionals </strong>career because this course includes various courses as a bonus. This bundle is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Receptionist Excellence: Essential Skills for Front Desk Professionals career opportunities.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><ul><li>CPD Accredited e-Certificate - Free</li><li>CPD Accredited Hardcopy Certificate - Free</li><li>Enrolment Letter - Free</li><li>Student ID Card - Free</li></ul></div>

                        </div>

Studyhub UK

Professional Skills

Receptionist Excellence: Essential Skills for Front Desk Professionals

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
			<div></div>
		</div>
				</div>
				</div>
				<div>
				<div>
			
				</div>
				<div>
				<div>
					<div><p>Do you know what the key skills graduate employers look for? Most employers often emphasise on industry-standard skills and competencies while finding a suitable candidate for the organisation. </p><p>Skill Up experts specially designed this Receptionist Skills to provide a strong command of Receptionist Skills as well as with a solid foundation of industry-standard knowledge for learners like you. To become a qualified professional today, gain your desired skills and credentials to kickstart a successful career in the industry with this step-by-step training course. </p><p>Through this Receptionist Skills, you will gain both practical and theoretical understanding of Receptionist Skillsthat will increase your employability in the field, help you stand out from the competition and boost your earning potential in no time.</p><p>Meanwhile, in this Receptionist Skills experts included up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals. </p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</div></section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					</div>
				</div>
				<div>
				<div>
					
			</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to a computer or digital device with internet connectivity.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Module 1: Introduction to Reception and Receptionist </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introduction to Reception and Receptionist</td><td><span>🕐 00:26:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 2: Business Telephone Skills </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Business Telephone Skills</td><td><span>🕐 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 3: Representing Your Boss and Company </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Representing Your Boss and Company</td><td><span>🕐 00:34:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 4: Mail Services and Shipping </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Mail Services and Shipping</td><td><span>🕐 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 5: Travel Arrangements </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Travel Arrangements</td><td><span>🕐 00:26:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 6: Organising Meeting and Conferences </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Organising Meeting and Conferences</td><td><span>🕐 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 7: Time Management </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Time Management</td><td><span>🕐 00:35:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 8: Record Keeping and Filing Systems </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Record Keeping and Filing Systems</td><td><span>🕐 00:28:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong> Module 9: Business Writing Skills </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Business Writing Skills</td><td><span>🕐 00:39:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 10: Organisational Skills  </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Organisational Skills</td><td><span>🕐 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 11: Communication Skills </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Communication Skills</td><td><span>🕐 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 12: Customer Service </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Customer Service</td><td><span>🕐 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 13:  Effective Planning and Scheduling </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Effective Planning and Scheduling</td><td><span>🕐 00:46:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 14: Invoicing/Petty Cash </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Invoicing/Petty Cash</td><td><span>🕐 00:27:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Order Your Certificate</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificate</td><td><span>🕐 00:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Mock Exam</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - Receptionist Skills</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Final Exam</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam - Receptionist Skills</td><td><span>🕐 00:20:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Employability Skills

Do you know what the key skills graduate employers look for? Most employers often emphasise on industry-standard skills

522 Courses

Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality

By Academy for Health and Fitness

Customer Service Training Diploma - CPD Accredited Certification Course

By Training Express

Diploma in Medical & Clinical Administration Course

By Training Tale

Diploma in Business Communication Skills Course

By Training Express

Admin, Secretarial & PA - Level 5 QLS Endorsed

By Compliance Central

Diploma in Office Admin and Reception

By Academy for Health and Fitness

Medical Transcription

By Academy for Health and Fitness

Medical Secretary Diploma

By Training Tale

Personal Assistant Training

By Online Training Academy

Personal Assistant Training

By Online Training Academy

Search By Location