Your grumpiest customers can become your biggest advocates if you solve their problems quickly, effectively and permanently. We supply the top tips for dealing with tricky customers so your teams can create positive outcomes from every interaction with some simple techniques that make a difference to relationships straight away. Bespoke courses include: Customer needs and expectations Communication styles and how to influence them Assertiveness The 4 psychological fears Dealing with difficult customer behaviour The power of your behaviour Five steps to customer problem solving
Elevate your investment skills by building a resilient all-season portfolio. This course equips you with the advanced strategies and psychological insights to make informed investment choices, regardless of market conditions. Navigate through volatility and stay committed to your long-term goals with our comprehensive guide to all-season investing.
Elevate your real estate investing game with advanced strategies that go beyond the basics. Master the psychology of real estate, leverage 1031 exchanges, understand the power of leverage, and explore creative ways to increase demand. This course culminates in guiding you to acquire your first property strategically.