Description

Advance your career in retail with our comprehensive course. Covering everything from customer service and sales techniques to visual merchandising and management skills, this course has something for everyone. Upgrade your skills and boost your career with this in-depth training program.

Our Retail course is designed for those looking to enter or advance in the field of retail. The modules included cover a range of essential skills, including customer service, consumer behaviour, communication, sales techniques, and visual merchandising. Additionally, the course covers consumer rights, in-store and exterior design, and health and safety in retail environments. With a focus on hands-on learning and practical skills development, this course provides a comprehensive introduction to the retail industry and is suitable for anyone looking to build a career in this field.

Upon completion of this course, you will be able to:

Familiarize yourself with the role and responsibilities of a retail associate.

Identify key qualities for success in retail.

Analyze the psychological factors that influence consumer behaviour.

Communicate effectively with customers.

Utilize trends and target customers effectively.

Understand the sales process and handle transactions at checkout.

Understand consumer rights and protections under the Consumer Rights Act.

Implement visual merchandising principles.

Implement in-store design principles.

Implement exterior design principles.

Understand and follow health and safety guidelines in retail environments.

Develop management skills to lead your team effectively.

What will make you stand out?

On completion of this online course, you will gain the following:

QLS Endorsed Training.

CPD QS Accredited

Lifetime access to the whole collection of learning materials.

The online test with immediate results

You can study and complete the course at your own pace.

Study for the course using any internet-connected device, such as a computer, tablet, or mobile device.

The Retail Training Course is a comprehensive program designed to equip individuals with the essential skills and knowledge to succeed in the fast-paced world of retail. It offers a well-rounded understanding of the retail industry, consumer behaviour, effective communication, visual merchandising, and team management.

Gain a solid foundation in the fundamentals of the retail industry and develop the qualities necessary to excel as a retail professional. Understand consumer behaviour, learn effective communication strategies, and master the art of effectively identifying trends and targeting customers.

Explore the legal aspects of retail, ensure compliance, and prioritise customer satisfaction. Discover the principles of visual merchandising to create engaging store designs. Emphasise the importance of health and safety practices and develop management skills to enhance overall store performance.

This course provides a comprehensive and theoretical learning experience, equipping you with the skills and knowledge needed to thrive in the dynamic retail industry. Whether starting your career or seeking to enhance your existing skills, this course offers a solid foundation to excel in various retail roles. Enrol today to unlock your potential for success in the exciting world of retail.

Quality Licence Scheme Endorsed Certificate of Achievement:

Upon successful completion of the course, you will be eligible to order an original hardcopy certificate of achievement. This prestigious certificate, endorsed by the Quality Licence Scheme, will be titled 'Certificate in Retail Training at QLS Level 3'.

Your certificate will be delivered directly to your home. The pricing scheme for the certificate is as follows:

£79 GBP for addresses within the UK. Please note that delivery within the UK is free of charge.

Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses.

CPD

120 CPD hours / points Accredited by CPD Quality Standards

Module 01: Introduction to Retail Associate 06:04 1: Introduction to Retail Associate Preview 06:04

Module 02: Qualities of a Retail Associate 10:36 2: The Qualities of a Retail Associate 10:36

Module 03: Retail Psychology 07:06 3: Retail Psychology 07:06

Module 04: Importance of Consumer Behaviour 05:48 4: Importance of Consumer Behaviour 05:48

Module 05: The Importance of Communicating with Customers 09:03 5: The Importance of Communicating with Customers 09:03

Module 06: Taking Trends and Targeting Customers Effectively 05:38 6: Taking Trends and Targeting Customers Effectively 05:38

Module 07: The Sales Process and Dealing with Customers at the Checkout 04:56 7: The Sales Process and Dealing with Customers at the Checkout 04:56

Module 08: Consumer Rights Act 08:42 8: Consumer Rights Act 08:42

Module 09: Introduction to Visual Merchandising 07:38 9: Introduction to Visual Merchandising 07:38

Module 10: In-Store Design 09:04 10: In-store Design 09:04

Module 11: Exterior Design 09:31 11: Exterior Design 09:31

Module 12: Health & Safety for Retail Stores 09:59 12: Health and Safety for Retail Stores 09:59

Module 13: Management Skills for Leading Your Team 08:40 13: Management Skills for Leading Your Team 08:40

Assignment - Retail Training 03:00 14: Assignment On Retail Training 03:00 PDF

Order Your CPD Quality Standard Certificate (Optional) 01:00 15: CPD Quality Standard Certificate (Optional) 01:00 PDF

Order Your QLS Endorsed Certificate (Optional) 01:00 16: QLS Endorsed Certificate (Optional) 01:00 PDF

Who is this course for?

This Retail Training Course is Ideal for:

Aspiring retail professionals

Current retail associates seeking skill enhancement

Retail managers and supervisors

Small business owners in this sector

Customer service professionals transitioning into retail

Individuals interested in consumer behaviour and effective communication

Requirements

You are cordially invited to enroll in this bundle; please note that there are no formal prerequisites or qualifications required. We've designed this curriculum to be accessible to all, irrespective of prior experience or educational background.

Career path

The aim of this exclusive Retail course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas:

Retail Assistant (£16,000 - £20,000 per year)

Retail Manager (£20,000 - £30,000 per year)

Merchandiser (£16,000 to £36,000 per year)

Assistant Buyer (£20,000 - £30,000 per year)

Sales Assistant (£16,000 - £20,000 per year)

Certificates

CPD Quality Standard Certificate

Digital certificate - £4.99

Hardcopy Certificate (FREE UK Delivery)

Hard copy certificate - £9.99

Hardcopy Transcript: £9.99

Course Images

Retail Training Course - CPD Certified

By NextGen Learning

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