Janets

The Council for Awards in Care, Health & Education (CACHE)

Care Worker

Certificate in Further Education & Training (Cert Ed)

Certificate in Education & Training (CET)

Emergency Care Assistant

Professional Skills Course (PSC)

The Care Certificate Preparation

General Admission

Online Course Marketing

Professional Skills

Business Communication Skills

Business Communication

Communication Skills

Strategic & Communication Skills

Therapy Harley Street

Existential Dialogue 2025: "Opening" with Dr. Yaqui Martinez

London

Join Dr Andrew Morrice for a deep dive into what the latest mind-body research tells us about the impact of sleep, the microbiome, nutrition, culinary practices and more on our mental and physical health, and recovery &hellip; <hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><ul style="color: rgb(58, 68, 74); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(58, 68, 74);"><li fr-original-style="" style="box-sizing: border-box;">Length:&nbsp;1 day (9.30am - 4.00pm)</li></ul><div fr-original-style="" style="box-sizing: border-box;"> </div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><section style="color: rgb(58, 68, 74); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(58, 68, 74);"><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">A brilliant framework to understand the neurobiology of our needs and how to manage stress<cite fr-original-style="" style="box-sizing: border-box;">DR ALLY JAFFEE, NHS DOCTOR</cite></blockquote></section><section style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);"> </section><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><section style="color: rgb(58, 68, 74); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(58, 68, 74);"><h2 style="color: rgb(74, 87, 95); box-sizing: border-box;" fr-original-style=" color: rgb(74, 87, 95);">Why take this course</h2><section style="color: rgb(58, 68, 74); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(58, 68, 74);">Sleep and sound nutrition are widely recognised to be essential to mental health &ndash; this day gives you an opportunity to learn about these two areas in depth, including the role of the Microbiome.A greater understanding of these two areas can be vital in freeing ourselves from the &lsquo;mind-only mindset&rsquo; to help us quickly and effectively resolve many of our difficulties in life.Sleep has always been integral to the human givens approach and this course is a chance to catch up on recent advances in understanding and evidence as to which approaches best help with poor sleep. We will explore how sleep allows for the physical recuperation, learning and emotional regulation that are key to improving many mental health problems.The role of food and the microbiome in mental health is seldom part of managing the immediate challenges we face, yet is so important in preventing difficulties, or maintaining recovery, that it is an area in which we can benefit from feeling greater confidence when guiding and advising our clients (or ourselves!).Throughout the day, tutor and GP&nbsp;<a href="https://www.humangivens.com/person/dr-andrew-morrice/" target="_blank" rel="noopener" style="color: inherit; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;">Andrew Morrice</a>&nbsp;draws on the latest research and his decades of experience managing the complex combination of mental and physical health problems in General Practice (20 of those years, using the Human Givens model), to take us on a deep dive into two of the key interfaces between mind and body: sleep and food, and their effects on our health.</section><section style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);"><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">Andrew is a most inspiring teacher who is passionate about his subject. Furthermore, his experience as a doctor was invaluable...<cite fr-original-style="" style="box-sizing: border-box;">PSYCHOTHERAPIST / COUNSELLOR</cite></blockquote></section><section style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);"><h2 style="color: rgb(74, 87, 95); box-sizing: border-box;" fr-original-style=" color: rgb(74, 87, 95);">What will you learn</h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">The structure of sleep &ndash;&nbsp;and the functions of the different stages of sleep, including Non-REM and Slow Wave/Deep sleep</li><li fr-original-style="" style="box-sizing: border-box;">The fundamental conditions required to promote healthy sleep</li><li fr-original-style="" style="box-sizing: border-box;">The challenges of assessing sleep properly both for ourselves and others</li><li fr-original-style="" style="box-sizing: border-box;">The complex relationships between sleep disturbances and depression, anxiety, pain syndromes and fatigue states, plus</li><li fr-original-style="" style="box-sizing: border-box;">Simple organising ideas for navigating all this complexity</li><li fr-original-style="" style="box-sizing: border-box;">What we can do to help resolve sleep difficulties so that we can wake feeling refreshed and emotionally prepared for the next day</li><li fr-original-style="" style="box-sizing: border-box;">The fundamental science of the Microbiome &ndash; and its links to inflammation, mental health and physical health</li><li fr-original-style="" style="box-sizing: border-box;">The eating patterns that worsen or help in mental and emotional health</li><li fr-original-style="" style="box-sizing: border-box;">How and why processed foods undermine and confuse our innate guidance systems</li><li fr-original-style="" style="box-sizing: border-box;">An understanding of the many other factors impinging on our ability to &lsquo;forage&rsquo; well in the modern &lsquo;food environment&rsquo;</li><li fr-original-style="" style="box-sizing: border-box;">The basis on which foods or eating can become addictive, and how this can point to ways to address these difficulties</li><li fr-original-style="" style="box-sizing: border-box;">Why we should consider the implications of the fasting state for our work</li><li fr-original-style="" style="box-sizing: border-box;">How Human Givens tools can help clarify many of the confusions around food</li><li fr-original-style="" style="box-sizing: border-box;">How to spot diet cults, tribes, and misleading claims</li><li fr-original-style="" style="box-sizing: border-box;">Eating patterns we can confidently recommend to support health and wellbeing</li><li fr-original-style="" style="box-sizing: border-box;">A review of how depression can be seen as a mind-body state rather than a &lsquo;mental health disorder&rsquo;</li><li fr-original-style="" style="box-sizing: border-box;">You will also have time to ask our expert tutor questions and benefit from group discussions</li></ul></section></section><section style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);"><div fr-original-style="" style="box-sizing: border-box;"> </div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">Course ProgrammeThe &lsquo;The Mind-Body Connection in depth: Movement, Emotion and Calm&rsquo; course starts at 9.30am and runs until 4.00pm.<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">From 8.30am Registration (Tea and coffee served until 9.25am)</li><li fr-original-style="" style="box-sizing: border-box;">9.30am Microbiome and Diet &ndash; Finding our Food: how did this get so complicated and confusing?</li><li fr-original-style="" style="box-sizing: border-box;">10.45am Discussion over tea/coffee</li><li fr-original-style="" style="box-sizing: border-box;">11.15am Understanding Processing, Addiction and Tribalism</li><li fr-original-style="" style="box-sizing: border-box;">12.45pm Lunch (included)</li><li fr-original-style="" style="box-sizing: border-box;">1.30pm Getting a good night&#39;s sleep</li><li fr-original-style="" style="box-sizing: border-box;">2.45pm Discussion over tea/coffee</li><li fr-original-style="" style="box-sizing: border-box;">3.00pm Sleep, depression and inflammation</li><li fr-original-style="" style="box-sizing: border-box;">4.00pm Day ends</li></ul> <hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(58, 68, 74); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(58, 68, 74);"><div style="color: rgb(58, 68, 74); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(58, 68, 74);"><h3 style="color: rgb(74, 87, 95); box-sizing: border-box;" fr-original-style=" color: rgb(74, 87, 95);">Who is this course suitable for?</h3></div><ul style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);"><li fr-original-style="" style="box-sizing: border-box;">The Mind-Body Connection In Depth series is open to anyone interested in deepening their understanding of mental and physical health.</li><li fr-original-style="" style="box-sizing: border-box;">If you previously attended Andrew Morrice&rsquo;s Mind-Body Connection course, and would like to spend more time on practical applications, the microbiome, the interface between diet and mental health and to thoroughly review the topic of sleep &ndash; this course is for you.</li><li fr-original-style="" style="box-sizing: border-box;">Please note: you don&rsquo;t need to have attended the previous Mind-Body Connection course to come on this one, or its sister course &lsquo;Movement, Emotion and Calm&rsquo;.</li></ul></div><div fr-original-style="" style="box-sizing: border-box;"> </div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><a href="https://directory.cpdstandards.com/providers/human-givens-college/" target="_blank" rel="noopener" style="color: inherit; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;"><img src="https://www.humangivens.com/wp-content/uploads/2023/03/CPD-Provider-Logo-Activity-2022-2024_CPD-PROVIDER-50398-no_bkg_crop-150x150.png" alt="CPD Provider Logo" width="150" height="150" srcset="https://www.humangivens.com/wp-content/uploads/2023/03/CPD-Provider-Logo-Activity-2022-2024_CPD-PROVIDER-50398-no_bkg_crop-150x150.png 150w, https://www.humangivens.com/wp-content/uploads/2023/03/CPD-Provider-Logo-Activity-2022-2024_CPD-PROVIDER-50398-no_bkg_crop-300x300.png 300w, https://www.humangivens.com/wp-content/uploads/2023/03/CPD-Provider-Logo-Activity-2022-2024_CPD-PROVIDER-50398-no_bkg_crop-100x100.png 100w" sizes="(max-width: 706px) 89vw, (max-width: 767px) 82vw, 740px" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></a>This course has been independently accredited by the&nbsp;internationally recognised&nbsp;<a href="https://directory.cpdstandards.com/providers/human-givens-college/" target="_blank" rel="noopener" style="color: inherit; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;">CPD Standards Office</a>&nbsp;for 6 hours of CPD training.On completion of this training you&rsquo;ll receive CPD certificates from the College and the CPD Standards Office.</section>

Human Givens College

The Mind-Body Connection: Food, Mood – and Sleep

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Speech &amp; Language Therapy Online Training bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 30 course Speech &amp; Language Therapy mega bundle that will exceed your expectations within your budget.The Speech &amp; Language Therapy Online Training related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory Speech &amp; Language Therapy bundle. This comprehensive Speech &amp; Language Therapy Online Training bundle will help you build a solid foundation to become a proficient worker in the sector.This Speech &amp; Language Therapy Online Training Bundle consists of the following 25 CPD Accredited Premium courses - <ul><li>Course 1: Speech &amp; Language Therapy</li><li>Course 2: Learning Disability Nursing Training</li><li>Course 3: Dyslexia</li><li>Course 4: Autism Awareness</li><li>Course 5: ADHD Awareness</li><li>Course 6: Psychology and Child Intellectual Development Training</li><li>Course 7: Play Therapy, Mental Health and Child Psychology Diploma</li><li>Course 8: Childcare, Nutrition and Development</li><li>Course 9: Audiology</li><li>Course 10: British Sign Language (BSL) Course</li><li>Course 11: Deaf Awareness</li><li>Course 12: Special Education Needs (SEN) Teaching Methodologies</li><li>Course 13: Educational Psychology and Development</li><li>Course 14: Safeguarding Children and Adolescents</li><li>Course 15: Residential Childcare &amp; Cognitive Development Training</li><li>Course 16: Child Safeguarding</li><li>Course 17: Family Support Worker</li><li>Course 18: Child Attachment Diploma</li><li>Course 19: Parenting Skills: Raising Healthy Kids</li><li>Course 20: Internet Safety: Safeguarding Children</li><li>Course 21: Child Playwork</li><li>Course 22: Mental Health Care - MCA &amp; DOLS</li><li>Course 23: Positive Mental Health</li><li>Course 24: Parental Mental Health &amp; Child Protection</li><li>Course 25: Autism Awareness</li></ul>5 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques-<ul><li>Course 1: Career Development Plan Fundamentals</li><li>Course 2: CV Writing and Job Searching</li><li>Course 3: Interview Skills: Ace the Interview</li><li>Course 4: Video Job Interview for Job Seekers</li><li>Course 5: Create a Professional LinkedIn Profile</li></ul>Learning Outcome of Speech &amp; Language TherapyThis tailor-made Speech &amp; Language Therapy Online Training bundle will allow you to-<ul><li>Uncover your skills and aptitudes to break new ground in the related fields</li><li>Deep dive into the fundamental knowledge</li><li>Acquire some hard and soft skills in this area</li><li>Gain some transferable skills to elevate your performance</li><li>Maintain good report with your clients and staff</li><li>Gain necessary office skills and be tech savvy utilising relevant software</li><li>Keep records of your work and make a report</li><li>Know the regulations around this area</li><li>Reinforce your career with specific knowledge of this field</li><li>Know your legal and ethical responsibility as a professional in the related field</li></ul> This Speech &amp; Language Therapy Online Training Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments.Course 1: Speech &amp; Language Therapy<ol><li>Gain a deep understanding of speech and language disorders, their causes, and assessment techniques.</li><li>Learn evidence-based therapeutic interventions and strategies to improve communication skills.</li><li>Develop the skills to work effectively with individuals of all ages who have speech and language difficulties.</li></ol>Course 2: Learning Disability Nursing Training<ol><li>Acquire comprehensive knowledge of learning disabilities, including their causes and prevalence.</li><li>Learn nursing strategies to provide person-centred care and support to individuals with learning disabilities.</li><li>Understand the legal and ethical considerations involved in learning disability nursing.</li></ol>Course 3: Dyslexia<ol><li>Explore the characteristics and challenges associated with dyslexia.</li><li>Learn about assessment tools and techniques for identifying dyslexia.</li><li>Develop strategies and interventions to support individuals with dyslexia in educational and workplace settings.</li></ol>Course 4: Autism Awareness<ol><li>Gain a deep understanding of autism spectrum disorders and their diagnostic criteria.</li><li>Learn about evidence-based interventions and therapies for individuals with autism.</li><li>Develop skills to create inclusive environments and support individuals with autism effectively.</li></ol>Course 5: ADHD Awareness<ol><li>Understand the nature and symptoms of Attention Deficit Hyperactivity Disorder (ADHD).</li><li>Learn strategies for assessing and managing ADHD in children and adults.</li><li>Explore techniques to support individuals with ADHD in educational and social settings.</li></ol>Course 6: Psychology and Child Intellectual Development Training<ol><li>Study the principles of child psychology, including cognitive, emotional, and social development.</li><li>Learn how psychological theories apply to understanding and promoting healthy child development.</li><li>Explore techniques for assessing and supporting children's intellectual growth.</li></ol>Course 7: Play Therapy, Mental Health and Child Psychology Diploma<ol><li>Gain expertise in play therapy techniques and their application in child mental health.</li><li>Learn about various therapeutic approaches and their effectiveness in child psychology.</li><li>Develop counselling and assessment skills for working with children facing psychological challenges.</li></ol>Course 8: Childcare, Nutrition and Development<ol><li>Understand the nutritional needs of children at different stages of development.</li><li>Learn about healthy meal planning and dietary guidelines for children.</li><li>Gain knowledge of child development milestones and how nutrition impacts growth.</li></ol>Course 9: Audiology<ol><li>Explore the field of audiology, including hearing assessment and hearing aid technology.</li><li>Learn about common hearing disorders and their diagnostic procedures.</li><li>Develop skills in audiological rehabilitation and communication strategies for individuals with hearing loss.</li></ol>Course 10: British Sign Language (BSL) Course<ol><li>Acquire proficiency in British Sign Language, including vocabulary and grammar.</li><li>Learn about Deaf culture and the importance of cultural sensitivity in communication.</li><li>Develop the ability to hold conversations and provide information using BSL.</li></ol>Course 11: Deaf Awareness<ol><li>Understand the challenges and barriers faced by Deaf individuals in society.</li><li>Learn effective communication strategies when interacting with Deaf or hard-of-hearing people.</li><li>Gain insights into Deaf culture and the importance of inclusivity and accessibility.</li></ol>Course 12: Special Education Needs (SEN) Teaching Methodologies<ol><li>Explore teaching strategies and accommodations for students with special educational needs.</li><li>Learn to create inclusive lesson plans and adapt curriculum content for diverse learners.</li><li>Develop skills to collaborate with parents, caregivers, and educational specialists to support SEN students.</li></ol>Course 13: Educational Psychology and Development<ol><li>Study the principles of educational psychology, including theories of learning and motivation.</li><li>Learn about cognitive development in children and its impact on education.</li><li>Gain insights into the psychological factors that influence teaching and learning processes.</li></ol>Course 14: Safeguarding Children and Adolescents<ol><li>Understand the legal and ethical responsibilities of safeguarding children and adolescents.</li><li>Learn to recognize signs of abuse and neglect and how to report concerns appropriately.</li><li>Develop strategies for creating safe and supportive environments for young people.</li></ol>Course 15: Residential Childcare &amp; Cognitive Development Training<ol><li>Gain an understanding of residential childcare settings and their role in child development.</li><li>Learn about cognitive development stages and their implications for caregiving.</li><li>Develop practical skills for providing quality care and support to children in residential settings.</li></ol>Course 16: Child Safeguarding<ol><li>Explore the principles of child safeguarding, including risk assessment and prevention.</li><li>Learn about the roles and responsibilities of professionals in safeguarding children.</li><li>Understand the legal frameworks and policies related to child protection.</li></ol>Course 17: Family Support Worker<ol><li>Learn about the role of family support workers in assisting families facing various challenges.</li><li>Develop communication and counselling skills for working with diverse families.</li><li>Gain insights into community resources and services available to support families.</li></ol>Course 18: Child Attachment Diploma<ol><li>Explore the theory of attachment and its significance in child development.</li><li>Learn about attachment styles and how they influence relationships and behaviour.</li><li>Develop skills to promote healthy attachments between caregivers and children.</li></ol>Course 19: Parenting Skills: Raising Healthy Kids<ol><li>Gain practical parenting strategies for promoting children's physical and emotional well-being.</li><li>Learn effective discipline and communication techniques for positive parent-child relationships.</li><li>Understand the importance of parental self-care and stress management in raising healthy kids.</li></ol>Course 20: Internet Safety: Safeguarding Children<ol><li>Learn about online risks and dangers that children may encounter on the internet.</li><li>Explore strategies to educate children about online safety and responsible digital citizenship.</li><li>Develop skills to protect children from online threats and create a safer online environment.</li></ol>Course 21: Child Playwork<ol><li>Understand the principles and theories of playwork in promoting children's development.</li><li>Learn how to plan and create engaging play environments that encourage exploration and creativity.</li><li>Develop skills to observe and assess children's play, ensuring their safety and well-being.</li></ol>CertificationAfter studying the complete Speech &amp; Language Therapy training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course for free. Other Hard Copy certificates need to be ordered at an additional cost of •8. <h2>
 
 <div>CPD</div>
 </h2>

 <div id="cpd">
 <div>
 <div>
 <div>
 300 CPD hours / points
 </div>
 <div>
 Accredited by CPD Quality Standards
 </div>
 </div>
 </div>
 </div> <h2>
 
 <div>Who is this course for?</div>
 </h2>

 <div id="who_is_this_course_for">
 Course 22: Mental Health Care - MCA &amp; DOLS<ol><li>Gain knowledge of the Mental Capacity Act (MCA) and Deprivation of Liberty Safeguards (DoLS) in mental health care.</li><li>Learn about the legal and ethical implications of decision-making and consent for individuals lacking capacity.</li><li>Develop the skills to apply MCA and DoLS principles to protect the rights and well-being of vulnerable individuals.</li></ol>Course 23: Positive Mental Health<ol><li>Explore the concepts of positive mental health and well-being.</li><li>Learn strategies to promote mental resilience, stress management, and emotional well-being.</li><li>Understand the importance of early intervention and support in maintaining positive mental health.</li></ol>Course 24: Parental Mental Health &amp; Child Protection<ol><li>Gain insights into the impact of parental mental health on children's well-being and development.</li><li>Learn about risk assessment and safeguarding measures for families affected by parental mental health issues.</li><li>Develop skills to provide support and guidance to parents while ensuring child protection.</li></ol>Course 25: Autism Awareness<ol><li>Deepen your understanding of autism spectrum disorders and associated challenges.</li><li>Learn person-centred approaches and effective communication strategies when working with individuals with autism.</li><li>Explore methods for creating inclusive and supportive environments for individuals with autism.</li></ol> Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Speech &amp; Language Therapy Online Training bundle! This bundle is also ideal for professionals looking for career advancement.
 </div> <h2>
 
 <div>Requirements</div>
 </h2>

 <div id="requirements">
 To participate in this Speech &amp; Language Therapy course, all you need is -<ul><li>A smart device</li><li>A secure internet connection</li></ul>And a keen interest in Speech &amp; Language Therapy Online Training
 </div> <h2>
 
 <div>Career path</div>
 </h2>

 <div id="career_path">
 Upon completing this essential Speech &amp; Language Therapy Bundle, you will discover a new world of endless possibilities. These Speech &amp; Language Therapy courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.
 </div>

Studyhub UK

Learning & Development

Learning Disability Nurse

Speech & Language Therapist

Speech & Language Therapy (SLT)

Trainers Course

Speech & Language Therapy Online Training

*Understanding Social Anxiety* is a FREE workshop, focused on helping you understand Social Anxiety and 6 aspects that keep it going.
You will learn:
<ul data-key="234">
<li data-key="235">What Social Anxiety is; </li>
<li data-key="237">6 Aspects that keep you &lsquo;stuck&rsquo; in Social Anxiety cycle; </li>
<li data-key="239">Focus Awareness- focus on the task at hand + FREEBIES</li>
</ul>
As a Psychotherapist specializing in CBT Therapy and a Life Coach, with over 12 years of experience, I have seen first-hand how difficult it can be to live with Social Anxiety. 
What we will cover during my 60-minute workshop?
1. Understanding Social Anxiety.
We&rsquo;ll cover: What Social Anxiety is; How it happens; Why it happens; Where it happens. 
2. 6 Key Aspects that keep Social Anxiety going.
We&rsquo;ll cover (in detail) WHAT keeps your Social Anxiety going. 
3. Correct focus when we struggle with Social Anxiety- *Focus Awareness Exercise*.
With Social Anxiety, our focus tends to be INWARDS (on our internal jumble of negative thoughts and emotions) and OUTWARDS (constantly looking for a confirmation of &lsquo;negative judgement&rsquo;). 
We will learn simple, but effective *Focus Awareness Skill* that will keep us FOCUSED ON THE TASK AT HAND.
<h3 data-key="262" data-slate-fragment="%7B%22object%22%3A%22document%22%2C%22data%22%3A%7B%7D%2C%22nodes%22%3A%5B%7B%22object%22%3A%22block%22%2C%22type%22%3A%22paragraph%22%2C%22data%22%3A%7B%22className%22%3Anull%7D%2C%22nodes%22%3A%5B%7B%22object%22%3A%22text%22%2C%22leaves%22%3A%5B%7B%22object%22%3A%22leaf%22%2C%22text%22%3A%22You%20will%20learn%3A%22%2C%22marks%22%3A%5B%7B%22object%22%3A%22mark%22%2C%22type%22%3A%22bold%22%2C%22data%22%3A%7B%7D%7D%5D%7D%5D%7D%5D%7D%2C%7B%22object%22%3A%22block%22%2C%22type%22%3A%22bulleted-list%22%2C%22data%22%3A%7B%22className%22%3Anull%7D%2C%22nodes%22%3A%5B%7B%22object%22%3A%22block%22%2C%22type%22%3A%22list-item%22%2C%22data%22%3A%7B%22className%22%3Anull%7D%2C%22nodes%22%3A%5B%7B%22object%22%3A%22text%22%2C%22leaves%22%3A%5B%7B%22object%22%3A%22leaf%22%2C%22text%22%3A%22What%20Social%20Anxiety%20is%3B%5Cn%22%2C%22marks%22%3A%5B%5D%7D%5D%7D%5D%7D%2C%7B%22object%22%3A%22block%22%2C%22type%22%3A%22list-item%22%2C%22data%22%3A%7B%22className%22%3Anull%7D%2C%22nodes%22%3A%5B%7B%22object%22%3A%22text%22%2C%22leaves%22%3A%5B%7B%22object%22%3A%22leaf%22%2C%22text%22%3A%226%20Aspects%20that%20keep%20you%20%E2%80%98stuck%E2%80%99%20in%20Social%20Anxiety%20cycle%3B%5Cn%22%2C%22marks%22%3A%5B%5D%7D%5D%7D%5D%7D%2C%7B%22object%22%3A%22block%22%2C%22type%22%3A%22list-item%22%2C%22data%22%3A%7B%22className%22%3Anull%7D%2C%22nodes%22%3A%5B%7B%22object%22%3A%22text%22%2C%22leaves%22%3A%5B%7B%22object%22%3A%22leaf%22%2C%22text%22%3A%22Focus%20Awareness-%20focus%20on%20the%20task%20at%20hand%20%2B%20FREEBIES%5Cn%22%2C%22marks%22%3A%5B%5D%7D%5D%7D%5D%7D%5D%7D%2C%7B%22object%22%3A%22block%22%2C%22type%22%3A%22paragraph%22%2C%22data%22%3A%7B%22className%22%3Anull%7D%2C%22nodes%22%3A%5B%7B%22object%22%3A%22text%22%2C%22leaves%22%3A%5B%7B%22object%22%3A%22leaf%22%2C%22text%22%3A%22As%20a%20Psychotherapist%20specializing%20in%20CBT%20Therapy%20and%20a%20Life%20Coach%2C%20with%20over%2012%20years%20of%20experience%2C%20I%20have%20seen%20first-hand%20how%20difficult%20it%20can%20be%20to%20live%20with%20Social%20Anxiety.%5Cn%22%2C%22marks%22%3A%5B%5D%7D%5D%7D%5D%7D%2C%7B%22object%22%3A%22block%22%2C%22type%22%3A%22paragraph%22%2C%22data%22%3A%7B%22className%22%3Anull%7D%2C%22nodes%22%3A%5B%7B%22object%22%3A%22text%22%2C%22leaves%22%3A%5B%7B%22object%22%3A%22leaf%22%2C%22text%22%3A%22What%20we%20will%20cover%20during%20my%2060-minute%20workshop%3F%22%2C%22marks%22%3A%5B%7B%22object%22%3A%22mark%22%2C%22type%22%3A%22bold%22%2C%22data%22%3A%7B%7D%7D%5D%7D%5D%7D%5D%7D%2C%7B%22object%22%3A%22block%22%2C%22type%22%3A%22paragraph%22%2C%22data%22%3A%7B%22className%22%3Anull%7D%2C%22nodes%22%3A%5B%7B%22object%22%3A%22text%22%2C%22leaves%22%3A%5B%7B%22object%22%3A%22leaf%22%2C%22text%22%3A%221.%20Understanding%20Social%20Anxiety.%22%2C%22marks%22%3A%5B%7B%22object%22%3A%22mark%22%2C%22type%22%3A%22bold%22%2C%22data%22%3A%7B%7D%7D%5D%7D%5D%7D%5D%7D%2C%7B%22object%22%3A%22block%22%2C%22type%22%3A%22paragraph%22%2C%22data%22%3A%7B%22className%22%3Anull%7D%2C%22nodes%22%3A%5B%7B%22object%22%3A%22text%22%2C%22leaves%22%3A%5B%7B%22object%22%3A%22leaf%22%2C%22text%22%3A%22We%E2%80%99ll%20cover%3A%20What%20Social%20Anxiety%20is%3B%20How%20it%20happens%3B%20Why%20it%20happens%3B%20Where%20it%20happens.%5Cn%22%2C%22marks%22%3A%5B%5D%7D%5D%7D%5D%7D%2C%7B%22object%22%3A%22block%22%2C%22type%22%3A%22paragraph%22%2C%22data%22%3A%7B%22className%22%3Anull%7D%2C%22nodes%22%3A%5B%7B%22object%22%3A%22text%22%2C%22leaves%22%3A%5B%7B%22object%22%3A%22leaf%22%2C%22text%22%3A%222.%206%20Key%20Aspects%20that%20keep%20Social%20Anxiety%20going.%22%2C%22marks%22%3A%5B%7B%22object%22%3A%22mark%22%2C%22type%22%3A%22bold%22%2C%22data%22%3A%7B%7D%7D%5D%7D%5D%7D%5D%7D%2C%7B%22object%22%3A%22block%22%2C%22type%22%3A%22paragraph%22%2C%22data%22%3A%7B%22className%22%3Anull%7D%2C%22nodes%22%3A%5B%7B%22object%22%3A%22text%22%2C%22leaves%22%3A%5B%7B%22object%22%3A%22leaf%22%2C%22text%22%3A%22We%E2%80%99ll%20cover%20(in%20detail)%20WHAT%20keeps%20your%20Social%20Anxiety%20going.%5Cn%22%2C%22marks%22%3A%5B%5D%7D%5D%7D%5D%7D%2C%7B%22object%22%3A%22block%22%2C%22type%22%3A%22paragraph%22%2C%22data%22%3A%7B%22className%22%3Anull%7D%2C%22nodes%22%3A%5B%7B%22object%22%3A%22text%22%2C%22leaves%22%3A%5B%7B%22object%22%3A%22leaf%22%2C%22text%22%3A%223.%20Correct%20focus%20when%20we%20struggle%20with%20Social%20Anxiety-%20*Focus%20Awareness%20Exercise*.%22%2C%22marks%22%3A%5B%7B%22object%22%3A%22mark%22%2C%22type%22%3A%22bold%22%2C%22data%22%3A%7B%7D%7D%5D%7D%5D%7D%5D%7D%2C%7B%22object%22%3A%22block%22%2C%22type%22%3A%22paragraph%22%2C%22data%22%3A%7B%22className%22%3Anull%7D%2C%22nodes%22%3A%5B%7B%22object%22%3A%22text%22%2C%22leaves%22%3A%5B%7B%22object%22%3A%22leaf%22%2C%22text%22%3A%22With%20Social%20Anxiety%2C%20our%20focus%20tends%20to%20be%20INWARDS%20(on%20our%20internal%20jumble%20of%20negative%20thoughts%20and%20emotions)%20and%20OUTWARDS%20(constantly%20looking%20for%20a%20confirmation%20of%20%E2%80%98negative%20judgement%E2%80%99).%5Cn%22%2C%22marks%22%3A%5B%5D%7D%5D%7D%5D%7D%2C%7B%22object%22%3A%22block%22%2C%22type%22%3A%22paragraph%22%2C%22data%22%3A%7B%22className%22%3Anull%7D%2C%22nodes%22%3A%5B%7B%22object%22%3A%22text%22%2C%22leaves%22%3A%5B%7B%22object%22%3A%22leaf%22%2C%22text%22%3A%22We%20will%20learn%20simple%2C%20but%20effective%20*Focus%20Awareness%20Skill*%20that%20will%20keep%20us%20%22%2C%22marks%22%3A%5B%5D%7D%2C%7B%22object%22%3A%22leaf%22%2C%22text%22%3A%22FOCUSED%20ON%20THE%20TASK%20AT%20HAND.%22%2C%22marks%22%3A%5B%7B%22object%22%3A%22mark%22%2C%22type%22%3A%22bold%22%2C%22data%22%3A%7B%7D%7D%5D%7D%5D%7D%5D%7D%2C%7B%22object%22%3A%22block%22%2C%22type%22%3A%22paragraph%22%2C%22data%22%3A%7B%22className%22%3Anull%7D%2C%22nodes%22%3A%5B%7B%22object%22%3A%22text%22%2C%22leaves%22%3A%5B%7B%22object%22%3A%22leaf%22%2C%22text%22%3A%22(WORKSHOP%20PREVIEW%20INCLUDED)%22%2C%22marks%22%3A%5B%7B%22object%22%3A%22mark%22%2C%22type%22%3A%22bold%22%2C%22data%22%3A%7B%7D%7D%5D%7D%5D%7D%5D%7D%2C%7B%22object%22%3A%22block%22%2C%22type%22%3A%22heading-three%22%2C%22data%22%3A%7B%22className%22%3Anull%7D%2C%22nodes%22%3A%5B%7B%22object%22%3A%22text%22%2C%22leaves%22%3A%5B%7B%22object%22%3A%22leaf%22%2C%22text%22%3A%22*This%20workshop%20is%20available%20to%20WATCH%20IMMEDIATELY-%20after%20you%20register%20your%20ticket%2C%20you'll%20be%20taken%20to%20a%20viewing%20link%20on%20*Attendee%20Page*.%20Click%20the%20link%20to%20watch%20right%20away!%22%2C%22marks%22%3A%5B%5D%7D%5D%7D%5D%7D%5D%7D">*This workshop is available to WATCH IMMEDIATELY, on demand.</h3>

Anxiety Curse- Ivana Franekova

Anxiety Management

Free *Understanding Social Anxiety* workshop will teach you:

a) What Social Anxiety is;
b) 6 main aspects that keep it going.

Free Workshop: *Understanding Social Anxiety* + 6 Aspects That Keep It Going

General admission

<div>
	SCRUM is an Agile framework for managing work or for finishing complex projects with an emphasis on software development.  The knowledge of SCRUM will be a great plus point for your career as it is one of the practical approaches for managing any project efficiently. With the understanding of the Scrum Complete Video Training course, you will able to master the complete framework of SCRUM. SCRUM framework is very lightweight, simple to understand but difficult to master. For better understanding, the bundled course is divided into two parts - one is SCRUM immersion, and another one is SCRUM Developer video training. SCRUM immersion will provide the basic knowledge of the framework and its three roles, four artefacts, five meeting procedures, and the proper ways of implementing SCRUM. ON the other hand, SCRUM Developer deals with the preparation, planning and estimation of a project. It will help you to initiate a project and create a vision. In short, the Scrum Complete Video Training course is a complete guide for SCRUM approach and helps you to start, plan, initiate and evaluate a project.
<h3>Assessment &amp; Certification:</h3>
To achieve a formal qualification, you are required to book an official exam separately with the relevant awarding bodies. However, you will be able to order a course completion CPD Certificate by paying an additional fee.
<ul>
<li>Hardcopy Certificate by post - £19</li>
<li>Soft copy PDF via email - £10</li>
</ul>
<h3>Requirements</h3>
Our Scrum Complete Video Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
<h3>Career Path</h3>
After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Module 01: SCRUM Immersion Overview</td>
				</tr>
								<tr>
					<td></td>
					<td>Overview</td>
					<td>FREE </td>
					<td> 00:01:00</td>
				</tr>
								<tr>
					<td></td>
					<td>A History Lesson</td>
					<td> </td>
					<td> 00:37:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Methodologies</td>
					<td> </td>
					<td> 00:22:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Beginning of Agile</td>
					<td> </td>
					<td> 00:20:00</td>
				</tr>
								<tr>
					<td colspan="4">Scrum Basics </td>
				</tr>
								<tr>
					<td></td>
					<td>Scrum Basics</td>
					<td> </td>
					<td> 00:27:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Scrum = 3 Roles + 4 Artifacts + 5 Meetings</td>
					<td> </td>
					<td> 00:25:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Sprint Planning</td>
					<td> </td>
					<td> 00:17:00</td>
				</tr>
								<tr>
					<td colspan="4">Key Scrum Artifacts</td>
				</tr>
								<tr>
					<td></td>
					<td>Key Scrum Artifacts</td>
					<td> </td>
					<td> 00:09:00</td>
				</tr>
								<tr>
					<td></td>
					<td>WBS</td>
					<td> </td>
					<td> 00:18:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Making Scrum Practical</td>
					<td> </td>
					<td> 00:28:00</td>
				</tr>
								<tr>
					<td colspan="4">User Stories</td>
				</tr>
								<tr>
					<td></td>
					<td>User Stories</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Use Cases vs. User Stories</td>
					<td> </td>
					<td> 00:13:00</td>
				</tr>
								<tr>
					<td colspan="4">Implementing Scrum</td>
				</tr>
								<tr>
					<td></td>
					<td>Implementing Scrum</td>
					<td> </td>
					<td> 00:24:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Scrum and Burn Charts</td>
					<td> </td>
					<td> 00:11:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Should You Use Scrum</td>
					<td> </td>
					<td> 00:10:00</td>
				</tr>
								<tr>
					<td colspan="4">Module 02: Scrum Developer Introduction</td>
				</tr>
								<tr>
					<td></td>
					<td>Introduction</td>
					<td>FREE </td>
					<td> 00:12:00</td>
				</tr>
								<tr>
					<td colspan="4">Introduction to Scrum</td>
				</tr>
								<tr>
					<td></td>
					<td>Introduction to Scrum</td>
					<td> </td>
					<td> 00:01:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Scrum Overview</td>
					<td> </td>
					<td> 00:21:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Scrum Concepts &amp; Principles</td>
					<td> </td>
					<td> 00:14:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Scrum Phases &amp; Processes</td>
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Course Summary</td>
					<td> </td>
					<td> 00:02:00</td>
				</tr>
								<tr>
					<td colspan="4">Initiating a Project</td>
				</tr>
								<tr>
					<td></td>
					<td>Initiating a Project</td>
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Creating the Project Vision</td>
					<td> </td>
					<td> 00:09:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Identifying the Scrum Master</td>
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Forming the Scrum Team</td>
					<td> </td>
					<td> 00:06:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Developing Epics</td>
					<td> </td>
					<td> 00:06:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Creating the Prioritized Product Backlog</td>
					<td> </td>
					<td> 00:12:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Release Planning</td>
					<td> </td>
					<td> 00:06:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Course Summary</td>
					<td> </td>
					<td> 00:02:00</td>
				</tr>
								<tr>
					<td colspan="4">Planning &amp; Estimating a Project</td>
				</tr>
								<tr>
					<td></td>
					<td>Planning &amp; Estimating a Project</td>
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Creating User Stories</td>
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Approve, Estimate &amp; Commit User Stories</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Create Tasks</td>
					<td> </td>
					<td> 00:06:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Estimating Tasks</td>
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Creating the Sprint Backlog</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Course Summary</td>
					<td> </td>
					<td> 00:02:00</td>
				</tr>
								<tr>
					<td colspan="4">Implementing a Project</td>
				</tr>
								<tr>
					<td></td>
					<td>Implementing a Project</td>
					<td> </td>
					<td> 00:01:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Creating Deliverables</td>
					<td> </td>
					<td> 00:06:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Conducting the Daily Standup (or Daily Scrum)</td>
					<td> </td>
					<td> 00:06:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Grooming the Prioritized Product Backlog</td>
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Course Summary</td>
					<td> </td>
					<td> 00:02:00</td>
				</tr>
								<tr>
					<td colspan="4">Sprint Review and Retrospect</td>
				</tr>
								<tr>
					<td></td>
					<td>Sprint Review and Retrospect</td>
					<td> </td>
					<td> 00:02:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Convene a Scrum of Scrums</td>
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Demonstrating &amp; Validating Sprint</td>
					<td> </td>
					<td> 00:06:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Retrospect Sprint</td>
					<td> </td>
					<td> 00:09:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Course Summary</td>
					<td> </td>
					<td> 00:02:00</td>
				</tr>
								<tr>
					<td colspan="4">Release</td>
				</tr>
								<tr>
					<td></td>
					<td>Release</td>
					<td> </td>
					<td> 00:02:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Ship Deliverables</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Retrospect Project</td>
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Course Summary</td>
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Scrum Master Introduction</td>
				</tr>
								<tr>
					<td></td>
					<td>Introduction</td>
					<td>FREE </td>
					<td> 00:11:00</td>
				</tr>
								<tr>
					<td colspan="4">Introduction to Scrum</td>
				</tr>
								<tr>
					<td></td>
					<td>Introduction to Scrum</td>
					<td> </td>
					<td> 00:01:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Scrum Overview</td>
					<td> </td>
					<td> 00:21:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Scrum Concepts &amp; Principles</td>
					<td> </td>
					<td> 00:14:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Scrum Phases &amp; Processes</td>
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Introduction to Scrum Summary</td>
					<td> </td>
					<td> 00:02:00</td>
				</tr>
								<tr>
					<td colspan="4">Scrum Aspects</td>
				</tr>
								<tr>
					<td></td>
					<td>Scrum Aspects</td>
					<td> </td>
					<td> 00:02:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Roles and Organization in Scrum</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Business Justification</td>
					<td> </td>
					<td> 00:18:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Quality</td>
					<td> </td>
					<td> 00:06:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Change</td>
					<td> </td>
					<td> 00:08:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Risk</td>
					<td> </td>
					<td> 00:13:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Scrum Aspects Summary</td>
					<td> </td>
					<td> 00:02:00</td>
				</tr>
								<tr>
					<td colspan="4">Meetings in Scrum</td>
				</tr>
								<tr>
					<td></td>
					<td>Meetings in Scrum Summary</td>
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Project Vision Meeting</td>
					<td> </td>
					<td> 00:09:00</td>
				</tr>
								<tr>
					<td></td>
					<td>User Group Meetings</td>
					<td> </td>
					<td> 00:10:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Sprint Planning Meeting</td>
					<td> </td>
					<td> 00:23:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Conducting the Daily Standup (or Daily Scrum)</td>
					<td> </td>
					<td> 00:06:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Grooming the Prioritized Product Backlog Meeting</td>
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Sprint Review Meeting</td>
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Retrospect Sprint Meeting</td>
					<td> </td>
					<td> 00:13:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Release Planning Meeting</td>
					<td> </td>
					<td> 00:08:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Meetings in Scrum Summary</td>
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Facilitating Projects in Scrum Summary</td>
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td colspan="4">Facilitating Projects in Scrum</td>
				</tr>
								<tr>
					<td></td>
					<td>Scrum Artifacts</td>
					<td> </td>
					<td> 00:16:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Creating Deliverables</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Convening a Scrum of Scrums</td>
					<td> </td>
					<td> 00:09:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Facilitating Projects in Scrum Summary</td>
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Scrum Product Owner Introduction</td>
				</tr>
								<tr>
					<td></td>
					<td>Introduction</td>
					<td>FREE </td>
					<td> 00:11:00</td>
				</tr>
								<tr>
					<td colspan="4">Introduction to Scrum</td>
				</tr>
								<tr>
					<td></td>
					<td>Introduction to Scrum</td>
					<td> </td>
					<td> 00:01:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Scrum Overview</td>
					<td> </td>
					<td> 00:21:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Scrum Concepts &amp; Principles</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Scrum Phases &amp; Processes</td>
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Introduction to Scrum Summary</td>
					<td> </td>
					<td> 00:02:00</td>
				</tr>
								<tr>
					<td colspan="4">Roles and Responsibilities</td>
				</tr>
								<tr>
					<td></td>
					<td>Roles and Responsibilities</td>
					<td> </td>
					<td> 00:01:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Product Owner</td>
					<td> </td>
					<td> 00:06:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Scrum Master</td>
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Scrum Team</td>
					<td> </td>
					<td> 00:09:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Roles &amp; Responsibility Summary</td>
					<td> </td>
					<td> 00:02:00</td>
				</tr>
								<tr>
					<td colspan="4">Manage Quality, Change, and Risk</td>
				</tr>
								<tr>
					<td></td>
					<td> Planning</td>
					<td> </td>
					<td> 00:02:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Project Vision</td>
					<td> </td>
					<td> 00:11:00</td>
				</tr>
								<tr>
					<td></td>
					<td>User Group Meetings</td>
					<td> </td>
					<td> 00:11:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Estimates</td>
					<td> </td>
					<td> 00:08:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Prioritized Product Backlog</td>
					<td> </td>
					<td> 00:11:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Release Plan</td>
					<td> </td>
					<td> 00:12:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Planning Summary</td>
					<td> </td>
					<td> 00:02:00</td>
				</tr>
								<tr>
					<td colspan="4">Planning</td>
				</tr>
								<tr>
					<td></td>
					<td>Manage Quality, Change, and Risk</td>
					<td> </td>
					<td> 00:01:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Quality</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Change</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td></td>
					<td> Risk</td>
					<td> </td>
					<td> 00:13:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Manage Quality, Change &amp; Risk Summary</td>
					<td> </td>
					<td> 00:02:00</td>
				</tr>
								<tr>
					<td colspan="4">Sprints</td>
				</tr>
								<tr>
					<td></td>
					<td>Sprints</td>
					<td> </td>
					<td> 00:01:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Sprint Planning Meeting</td>
					<td> </td>
					<td> 00:21:00</td>
				</tr>
								<tr>
					<td></td>
					<td>During the Sprint</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Groom the Prioritized Product Backlog</td>
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Sprint Review Meeting</td>
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Ship Deliverables</td>
					<td> </td>
					<td> 00:02:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Sprints</td>
					<td> </td>
					<td> 00:01:00</td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
				</tbody></table>

John Academy

Certified ScrumMaster (CSM)

Certified SAFe Agilist

Certified Scrum Product Owner (CSPO)

Scrum

Scrum Master Professional Certificate (SMPC)

Professional Scrum Master (PSM)

Scrum Complete Video Training

Harpenden

No workplace investigation is easy, but those involving allegations of sexual harassment have the potential to be particularly difficult.
This one-day workshop is designed specifically to build on participants' existing investigative knowledge and skills in order to enable them to investigate allegations of sexual harassment appropriately.
The skills and processes learnt will ensure that participants are able to carry out robust investigations in line with both best practice and the law. Your organisation's policies and procedures will be referred to throughout the workshop as appropriate.<ul><li>HAVE A MUCH CLEARER IDEA AS TO WHAT CONSTITUTES SEXUAL HARASSMENT</li><li>APPRECIATE THE DIFFERENT FACTORS THAT MAY COMPLICATE THE SITUATION</li><li>UNDERSTAND THE LEGAL PROTECTION SPECIFIC TO SEXUAL HARASSMENT</li><li>RECOGNISE THE DIFFERENCES BETWEEN INVESTIGATIONS INTO SEXUAL HARASSMENT AND OTHER WORKPLACE INVESTIGATIONS</li><li>DEAL BETTER WITH CHALLENGING SITUATIONS, EMOTION AND DISTRESS</li><li>KNOW HOW TO ACCESS APPROPRIATE SUPPORT AND RESOURCES</li><li>BE ABLE TO MAKE APPROPRIATE RECOMMENDATIONS</li></ul><section>
 <h3>1. Introduction</h3><ul><li>Workshop objectives and benefits from attending</li><li>Participants' experience and confidence in this area</li><li>Introductions and personal objectives</li></ul><h3>2. The context</h3><ul><li>Sexual harassment in the spotlight</li><li>Implications and risk for workplaces - the need to manage complaints robustly and take a preventative approach</li></ul><h3>3. Is this sexual harassment?</h3><ul><li>Quiz / scenarios</li><li>Differences in individual perception</li><li>Confusion in workplaces as to what constitutes sexual harassment</li><li>Factors which may affect an investigation</li></ul><h3>4. Defining sexual harassment and bullying</h3><ul><li>Group exercise</li><li>Definitions in law</li><li>Behaviours that constitute sexual harassment and bullying</li><li>Using your organisation's policies</li></ul><h3>5. Legal protection</h3><ul><li>Protection in law: employment and criminal matters</li><li>Duty of care</li><li>Equality Act 2010</li><li>Other statutes, eg, Protection from Harassment Act</li><li>Case law</li></ul><h3>6. Investigations into sexual harassment</h3><ul><li>Similarities and differences in approach to other workplace investigations</li><li>Impact and evidence</li><li>Investigating in line with internal policies and ACAS guidelines</li><li>Dealing with challenging situations, eg, emotion and distress</li><li>Managing yourself</li><li>Identifying support and resources</li></ul><h3>7. Recommendations</h3><ul><li>Communicating the outcome of the investigation and lessons learnt / corrective actions</li><li>Identifying and minimising risk factors</li><li>Encouraging a preventative approach: Making recommendations in line with best practice</li><li>A checklist of steps that all workplaces should implement</li></ul><h3>8. Challenging scenarios</h3><ul><li>Group work to consider approach in particularly challenging or sensitive 'what if ...' scenarios such as what happens when counter-allegations are made</li></ul><h3>9. And finally...</h3><ul><li>Open forum - remaining challenges and 'what if' scenarios</li><li>Action planning - identifying how participants will transfer this learning into the workplace and what else they may need which will help them to do this effectively</li><li>Review and close</li></ul>


 </section>

Maximum Performance

Investigating Sexual Harassment Allegations

<h2>Conflict Management: In-House</h2>'Conflict' is a word that conjures up many emotions. It is something that most people would prefer to avoid, if possible. Work can be an emotive place. Positive relationships can make your life at work exciting, motivating and challenging, whilst relationships you regard as negative can make your life very difficult and stressful, especially if there is conflict between you and your manager.This workshop is essential for people who want to understand where conflict can be used to positive effect, how to manage it in working relationships and how to use it as something positive that can stimulate the working environment.Research has shown that relationships at work are an extremely high motivational factor, significantly more important than salary for a lot of people. It is therefore essential that we invest in relationships and search out new ways to make them better in order to have a more positive influence on our surroundings. By understanding why other people are in conflict we can manage the conversation a lot better, with outcomes managed more effectively so the 'conflict' will add value to the organisation.This highly participative one-day workshop covers a wide variety of exercises and personal stories, and leaves participants with a clear strategy to identify when they are in conflict with someone and how they will structure their approach to get to a satisfactory outcome.<h3>Learning Objectives</h3>At the end of the session, participants will be able to:<ul><li>Understand their key relationships and the strength of those relationships</li><li>Use their Strengths Deployment Inventory (SDI) profile to identify where to deploy their strengths</li><li>Understand what is important to them and their key stakeholders</li><li>Know how motivational value systems can influence behaviour</li><li>Tailor their communication style to match other people's</li><li>Use proven strategies to resolve conflict with others</li><li>Be more assertive when challenging</li><li>Achieve key personal, departmental and organisational objectives</li></ul><section>
 <h3>Where are you now?</h3><ul><li>How effective are your current working relationships?</li><li>Can I work effectively without input from others?</li><li>Who do you need to be a success?</li></ul><h3>The Strengths Deployment Inventory (SDI)</h3><ul><li>Completion of the SDI questionnaire</li><li>An understanding of the theory</li><li>A 'trip around the triangle'</li><li>Predicting relationship interaction</li><li>Your scores and what they mean in your relationships</li></ul><h3>Conflict theory</h3><ul><li>What is conflict?</li><li>The 3 flags of conflict</li><li>What are your conflict triggers?</li><li>Your conflict scores plotted</li><li>The conflict sequence</li></ul><h3>Conflict resolution strategies</h3><ul><li>Early warning signs</li><li>Most productive behaviours</li><li>Least productive behaviours</li><li>Preventable/unwarranted conflict</li><li>Review of the dynamic triangle</li><li>Review of the day, personal learning and action planning</li></ul>


 </section>

Conflict Management: In-House

<h2>Service Mindset</h2>Giving service isn't enough these days. People expect - and deserve - consistent and high-quality service. If they don't get it, they may go elsewhere - and generate negative publicity for your organisation. This interactive virtual session is focused on changing mindsets and behaviours so that participants meet and exceed the expectations of their customers (internal or external). They will learn valuable techniques for providing excellent service, handling difficult or dissatisfied customers effectively and, where appropriate, identifying up-sell opportunities along the way. They will explore their own mindset and how to reframe thoughts to feel more positive.<h3>Learning objectives</h3><ul><li>Appreciate the impact great service has on the business</li><li>Learn how to connect with a customer effectively</li><li>Recognise the importance of taking ownership for the customer's experience</li><li>Have techniques for dealing with different customers - including dissatisfied customers</li><li>Know how to end a customer interaction with a smile</li></ul><section>
 <h3>Welcome, agenda, developing a service mindset</h3>Group discussion to explore the different experiences people have had of service, good and bad. The difference between internal and external customers. We all have customers. The customer service chain and how poor service can affect the business. How to develop a service mindset. Welcome, agenda and objectives.<h3>Presenting yourself and the organisation</h3>Giving a strong first impression if dealing with internal customers. The importance of rapport and connection, how to maintain this with internal or external customers. Building relationships.<h3>Understanding the customer's need</h3>Questions to ask to gain clarity - effective ways of gently probing. Open v closed questions and when to use them. How to use the questioning funnel. The power of using the word 'and' to lead the customer gently through requests for information. Using sweeper questions: 'Is there anything else it would be useful for me to know?' Pairs activity with scenarios and peer feedback.<h3>Taking ownership and solving their problems</h3>Although some customers just want the opportunity to speak and be listened to, most people get in touch because they want a problem solving. In a group sharing session using microphone with company-specific examples, participants discuss what solutions they could offer to each customer's problem from what's available. How to describe the solution in a way that's simple to understand and appealing to them and refer back to the customer's needs to gain agreement to what you're proposing. Volunteers from the session practise communicating the group's preferred solution.<h3>Handling challenging customers</h3>Group sharing session to discuss the situations they find challenging with clients/customers and recommendations from peers and trainer for how to handle them.<h3>Action plans and next steps</h3>Participants reflect on their next steps and how they will implement their learning in the workplace. What can they each do to leave their customers with a smile? Each person makes a commitment for what they will do differently in a group whiteboard which can be circulated to participants following the session as a reminder of their actions.<h3>Close</h3>


 </section>

Service Mindset

Peer supervision for clinical hypnotherapists offers several benefits that contribute to their professional growth and development. Here are some key advantages: Enhanced Reflective Practice:&nbsp;Peer supervision provides an opportunity for hypnotherapists to reflect on their own practice and gain insight into their strengths, weaknesses, and areas for improvement. Through discussions with peers, they can explore different perspectives and approaches, deepening their understanding of their therapeutic work. Continuous Learning:&nbsp;Engaging in peer supervision allows hypnotherapists to expand their knowledge base by learning from the experiences and expertise of their peers. They can share innovative techniques, new research findings, and emerging trends in the field, fostering a culture of continuous learning and professional development. Emotional Support:&nbsp;The nature of clinical hypnotherapy can be emotionally demanding, and hypnotherapists may encounter challenging situations or difficult clients. Peer supervision provides a safe and supportive space for therapists to share their experiences, express their concerns, and receive emotional support from others who understand the unique demands of their work. Feedback and Validation:&nbsp;Peer supervision offers a valuable platform for receiving feedback and validation from fellow professionals. Colleagues can provide constructive criticism, offer fresh perspectives, and help identify blind spots or areas for improvement. This feedback helps hypnotherapists refine their skills and approaches, ultimately enhancing the quality of their clinical practice. Ethical Guidance:&nbsp;Ethical considerations are crucial in the field of hypnotherapy. Peer supervision provides an opportunity for hypnotherapists to discuss ethical dilemmas they may face and seek guidance from their peers. Collaborative discussions around ethical issues help hypnotherapists maintain professional standards and navigate complex situations. Networking and Collaboration:&nbsp;Engaging in peer supervision allows hypnotherapists to build a network of professional contacts. This network can lead to collaborative opportunities, referrals, and potential partnerships, enhancing their professional growth and expanding their practice. Professional Accountability:&nbsp;Peer supervision establishes a sense of accountability among hypnotherapists. When therapists know they will be discussing their work with peers, they are more likely to maintain high standards and engage in self-reflection to ensure the quality of their practice.

Peer supervision for clinical hypnotherapists offers several benefits that contribute to their professional growth and development. Here are some key advantages:

Enhanced Reflective Practice: Peer supervision provides an opportunity for hypnotherapists to reflect on their own practice and gain insight into their strengths, weaknesses, and areas for improvement. Through discussions with peers, they can explore different perspectives and approaches, deepening their understanding of their therapeutic work.

Continuous Learning: Engaging in peer supervision allows hypnotherapists to expand their knowledge base by learning from the experiences and expertise of their peers. They can share innovative techniques, new research findings, and emerging trends in the field, fostering a culture of continuous learning and professional development.

Emotional Support: The nature of clinical hypnotherapy can be emotionally demanding, and hypnotherapists may encounter challenging situations or difficult clients. Peer supervision provides a safe and supportive space for therapists to share their experiences, express their concerns, and receive emotional support from others who understand the unique demands of their work.

Feedback and Validation: Peer supervision offers a valuable platform for receiving feedback and validation from fellow professionals. Colleagues can provide constructive criticism, offer fresh perspectives, and help identify blind spots or areas for improvement. This feedback helps hypnotherapists refine their skills and approaches, ultimately enhancing the quality of their clinical practice.

Ethical Guidance: Ethical considerations are crucial in the field of hypnotherapy. Peer supervision provides an opportunity for hypnotherapists to discuss ethical dilemmas they may face and seek guidance from their peers. Collaborative discussions around ethical issues help hypnotherapists maintain professional standards and navigate complex situations.

Networking and Collaboration: Engaging in peer supervision allows hypnotherapists to build a network of professional contacts. This network can lead to collaborative opportunities, referrals, and potential partnerships, enhancing their professional growth and expanding their practice.

Professional Accountability: Peer supervision establishes a sense of accountability among hypnotherapists. When therapists know they will be discussing their work with peers, they are more likely to maintain high standards and engage in self-reflection to ensure the quality of their practice.

The Northern College Of Clinical Hypnotherapy

Clinical Supervision

Hypnotherapist

Professional Development

Peer Supervision for Clinical Hypnotherapists:

Peer supervision for clinical hypnotherapists fosters professional growth through enhanced reflective practice, continuous learning, emotional support, feedback and validation, ethical guidance, networking, and professional accountability.

- **Enhanced Reflective Practice**: Facilitates self-reflection, helping hypnotherapists identify strengths, weaknesses, and areas for improvement through peer discussions.
- **Continuous Learning**: Expands knowledge by sharing innovative techniques, research findings, and emerging trends, promoting ongoing professional development.
- **Emotional Support**: Provides a supportive space for therapists to share experiences and receive emotional support, addressing the emotional demands of the profession.
- **Feedback and Validation**: Offers constructive criticism and fresh perspectives, aiding in skill refinement and improved clinical practice.
- **Ethical Guidance**: Allows discussion of ethical dilemmas and collaborative solutions, ensuring adherence to professional standards.
- **Networking and Collaboration**: Builds professional networks, leading to collaboration, referrals, and partnerships.
- **Professional Accountability**: Encourages high standards and self-reflection through peer discussions, enhancing practice quality.

Peer Supervision.

Brighton

Southend on Sea

Droitwich Spa

Portsmouth

Rotherham

Manchester

Leeds

Slough

Bingley

Newport

Peterborough

Milton Keynes 

Nottingham

Paisley

Birmingham

Luton

Hull

Northampton

Bedford

Liverpool 

Swansea

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 4 (Foundation Degree Level) - Ireland Level 6
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 4 (Ireland Level 6)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M00 - Introduction:
Learning outcomes, Assumptions and Overview.
M01 - Basic Phlebotomy - revision:
Recap of basic phlebotomy theory and practice - precursor to
the advanced course.
M02 - Aspirated and Vacuated Systems:
Open systems (Syringe & Needle), closed systems (Vacutainer & Monovette), Alternative closed systems, Using Monovette - aspiration and evacuated techniques, monovette adapter systems.
M03 - Specialised and Advanced Phlebotomy Equipment:
The centrifuge - overview. Safe operation and use. Managing a centrifuge breakage or spillage.
Equipment and practices in unusual situations.
Patients with special needs and requiring specific attention.
Equipment preparation for blood samples that are collected at
0 degrees, 37 degrees C and other non-standard conditions.
A look at advances in technology and how to use the latest devices.
M04 - Point of Care Testing:
What is POC Testing? Advantages, Disadvantages and Clinical
Outcomes. Comparison of POC with lab testing. 10 common POC tests. Roles for phlebotomists performing POC Tests.
M05 - Neonates and Children:
Sample collection from new-born to pre-adult. A detailed overview of legal principles of law including child consent and child protection for phlebotomists. Neonatal and child blood collection equipment.
A comprehensive look at heel and finger-prick procedures including
microtainers, lancets and capillary tube collection. Detailed heel prick procedure. Paediatric finger prick collection. The life-threatening hazard of over-collecting. Communication techniques in differing age bands.
Consent and the law. Basic principles of lawful consent for neonates and paediatric patients. Child protection.
Detailed analysis of neonatal and paediatric blood collection including Guthrie card collection. Neonatal bottles - colours and tests. Paediatric blood gases collection.
Butterfly needles - when to use. Blood tests during pregnancy. Neonatal blood screening - nine conditions covered. Bilirubin in neonates.
M06 - Geriatric Patients:
The challenges of phlebotomy in older people. Understanding skin changes and venepuncture implications. A profile of common
geriatric blood tests. Age related problems. Procedural precautions.
M07 - Special Procedures:
Drawing blood from back of hand. Drawing blood from lower limb veins. Managing the unwilling or difficult patient. Managing the psychiatric patient. Managing the isolated patient. Non-routine blood tests. Managing the latex allergy patient (type 1 and type 4 reactions). Latex indicators. Sample handling - non-routine procedures. Drug trials and research projects.
M08 - Special Tests and Sample Handling Procedures:
A look at sample collection at specific times of day and night,
samples that are protected from light, collected on ice and
collected at body temperature. Procedures for each group - collection notes, analytic time, optimal collection time and notes for each group.
M09 - Advanced Phlebotomy Tasks:
Additional procedures. Maintaining POC equipment. Stock control and stock rotation. Quality control. Data entry. Product evaluation. Training and competency evaluation.
M10 - Alternative Environments:
A step-by-step look at non-clinical phlebotomy environments including private testing, DEFRA, forensic and police, cord blood collection, DNA analysis, veterinary services, overseas and volunteering.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM)
MORNING , AFTERNOON OR EVENING SESSION:

1 - Welcome, introductions and overview:
- Classroom - health & safety briefing, schedule overview.
- Virtual Classroom - audio/visual checks and registration. Unpacking and overview of your training kit.
2 - Syringe and Needle (open system): Correct use and applications.
3 - Monovette (open and closed systems):
Using the Monovette system in aspiration mode - correct use and applications.
Using the Monovette system in evacuated mode - correct use and applications.
4 - IR Vein Detector:
Demonstration of the IR vein detector for assisting in detection of difficult veins.
5 - Veins in back of hand:
Detecting suitable veins in the back of the hand.
6 - POC testing:
Point of Care Testing - use of glucose meter to demonstrate a typical POC test procedure. Correct use and overview of other POC test devices.
7 - Using lancets (finger collection)
We look at the correct use of lancets for POC testing and whole blood micro-collection.
8 - Using lancets (heel collection)
We look at the correct use of lancets for neonatal blood spot tests (Guthrie Test).
9 - Capillary collection
Using glass capillary tubes for micro-collection. Correct use and handling.
10 - Microtube collection
Correct use of BD Microtainers (and similar micro-collection bottles) - collection and handling.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6)

    FDSc (Foundation Degree Level) qualification

    Nationally Recognised certificate

    Dually accredited: Open College Network  and CPD

    Covers both aspirated and evacuated systems

    Covers specialised blood collection systems & methods

    Classroom or Virtual Classroom learning options

    Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep)

    Complete your training from beginner to advanced level

    This course either follows on from our Introduction to Phlebotomy Course  or can be combined with our introductory course as part of a course package (see below)

    Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.


Advanced Phlebotomy - Skills & Techniques (GPT005)

This engaging and dynamic advanced CPD-certified course is an extension to the Born at the Right Time Essentials in Communication and Co-production with Parents/Carers. We recommend that you have completed the &#39;Essentials&#39; course before booking this course (please see our booking page or contact admin@bornattherighttime.com to find out more).&nbsp;Founded on lived experience, this course looks at the key factors which lead to a break down in relationships between parents/carers and practitioners, how this understanding can inform next steps and what meaningful connections between professionals and families might look like. Practitioners should come ready to be interactive and reflective as well as learning from psychology, sociology and research into trauma informed care. Content<ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Using lived experience to understand what can lead to conflict and relationship breakdown&nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 16px;">Relationship building and avoiding conflict and the factors underpinning challenging situations and difficult conversations&nbsp;&nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">System structures which negatively affect effective communication and collaboration&nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The impact of trauma and use of trauma informed practice&nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">BRAVING inventory (Brene Brown) and creating healthy boundaries&nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Ways to create professional, meaningful connection with parents/carers in the current context. </li></ul>Delivery<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">2 x 3.5 hours virtual live event (7 hour CPD) on 10th and 17th October 2024</li></ul>

This engaging and dynamic advanced CPD-certified course is an extension to the Born at the Right Time Essentials in Communication and Co-production with Parents/Carers. We recommend that you have completed the 'Essentials' course before booking this course (please see our booking page or contact admin@bornattherighttime.com to find out more). 
Founded on lived experience, this course looks at the key factors which lead to a break down in relationships between parents/carers and practitioners, how this understanding can inform next steps and what meaningful connections between professionals and families might look like. Practitioners should come ready to be interactive and reflective as well as learning from psychology, sociology and research into trauma informed care.

Content
Using lived experience to understand what can lead to conflict and relationship breakdown
Relationship building and avoiding conflict and the factors underpinning challenging situations and difficult conversations
System structures which negatively affect effective communication and collaboration
The impact of trauma and use of trauma informed practice
BRAVING inventory (Brene Brown) and creating healthy boundaries
Ways to create professional, meaningful connection with parents/carers in the current context.
Delivery
2 x 3.5 hours virtual live event (7 hour CPD) on 10th and 17th October 2024

Born at the Right Time

SENCO

Midwifery

Sen Teaching Assistant

Social Worker

Occupational Therapist

Disability Awareness

Social Care

Learning Disability

Physiotherapist

Inspiring, interactive and unique 4-hour CPD certified Communication and Co-production training. 

Difficult Conversations, Conflict and Relationship Building with Parents/Carers (Oct 24)

Causes of dysphagia and common swallowing problems The anatomy of swallowingAbout this eventCauses of dysphagia and common swallowing problemsThe anatomy of swallowingHow to recognise when someone is having difficulty swallowingReducing risk of chokingKnowing when to escalate and refer to a specialistPrivacy, dignity and respectAlternatives to oral feeding

Caring For Care

Dysphagia Training

<p id="isPasted" style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">LOOKING FOR: ADULT FICTIONLouise Buckley has worked in publishing for well over a decade. She was inspired to enter the publishing industry after completing an MA in Creative Writing and then spent a hugely enjoyable year working as a bookseller for Waterstones, wishing that she could have a hand in publishing books.After a year working at Dorling Kindersley, she then spent almost five years working in the commercial fiction division at Pan Macmillan, where she published a mix of commercial bestsellers and award-winning authors.Most recently, she was an Associate Literary Agent at Zeno Agency Ltd. As an agent she represented a roster of commercial and literary fiction, including Anne Griffin&rsquo;s When All is Said, which spent five weeks at number one in Ireland and sold into 17 territories.She is delighted to be working with Hannah at Hannah Sheppard Literary Agency.Louise is looking for:-Literary and upmarket fiction that focusses on the underdog, the repressed, the suppressed. Louise is especially interested in novels that represent working-class people or children going through difficult circumstances (think Shuggie Bain by Douglas Stuart, My Name is Leon by Kit de Waal or Boys Don&rsquo;t Cry by F&Iacute;ona Scarlett).Irish literary and book club fiction. Think Claire Keegan, Louise Kennedy or Anne Griffin.In commercial fiction she loves novels set during the Second World War, such as The Nightingale by Kristin Hannah, The Beekeeper of Aleppo by Christi Lefteri or The Midwife of Auschwitz by Anna Stuart. Louise recently read and loved The Last List of Mabel Beaumont by Laura Pearson and would love to see anything in the same &lsquo;older person going on a journey&rsquo; category, a more recent The Unlikely Pilgrimage of Harold Fry.Louise had a lot of fun publishing a &lsquo;pet fiction&rsquo; novel as an editor (Molly and the Cat&nbsp;Caf&eacute;) and would love to find an author who can write an Alfie the Doorstep Cat/Dog.She has a soft spot for novels featuring time-travel or parallel universes, a &lsquo;what if&rsquo; that plays around with conventions. At the literary end this would be books like Life After Life by Kate Atkinson, The Shining Girls by Lauren Beukes or This is How You Lose the Time War by Amal El-Mohtar and Max Gladstone. At the more commercial end Louise loved Wrong Place, Wrong Time by Gillian McAllister, Dark Matter by Blake Crouch and Oona Out of Order by Martina Montimore. She also enjoys novels set in the real world but featuring a hefty dose of magic or the supernatural. They can be commercial or literary, present-day or historical. Think Rivers of London by Ben Aaronovitch, Threadneedle by Cari Thomas, A Discovery of Witches by Deborah Harkness or The Gifts by Liz Hyder. And also cosy fantasy in the vein of Legends and Lattes or&nbsp;The House in the Cerulean Sea.Cosy or humorous crime. Recently, Louise absolutely loved Over My Dead Body by Maz Evans. When she was an editor Louise published the hit Luckiest Girl Alive by Jessica Knoll and would love to represent incisive, intelligent suspense written by authors such as Jessica Knoll and Gillian Flynn, or something a little more subversive and blackly comic like My Sister, the Serial Killer by Oyinkan Braithwaite.More generally, Louise would also love to see novels with a disabled protagonist or someone (like myself) who is living with an invisible disability. As an ex-primary school teacher, she also warmly welcomes submissions from teachers, especially if the submission falls into one of the other categories she has listed. Following-on from this, she enjoys reading stories that follow a &lsquo;beating the system&rsquo; narrative.Louise is NOT looking for:-romance-romantasy-epic, traditional fantasy-space opera-straightforward women&rsquo;s fiction-children&rsquo;s fiction of any kind-non-fictionLouise would like you to submit a covering letter, 1 page synopsis and the first three chapters or 5,000 words of your manuscript in a single word document.
<p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">(In addition to the paid sessions, Louise is kindly offering one free session for low income/under-represented writers. Please email <a href="mailto:agent121@iaminprint.co.uk" style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto; font-size: var(--font-size);" fr-original-style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto;">agent121@iaminprint.co.uk</a> to apply, outlining your case for this option which is offered at the discretion of&nbsp;I Am In Print).&nbsp;By booking you understand you need to conduct an internet connection test with&nbsp;I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.<p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">The submission deadline is: Tuesday 1 October 2024

LOOKING FOR: ADULT FICTION
Louise Buckley  has worked in publishing for well over a decade. She was inspired to enter the publishing industry after completing an MA in Creative Writing and then spent a hugely enjoyable year working as a bookseller for Waterstones, wishing that she could have a hand in publishing books.
After a year working at Dorling Kindersley, she then spent almost five years working in the commercial fiction division at Pan Macmillan, where she published a mix of commercial bestsellers and award-winning authors.
Most recently, she was an Associate Literary Agent at Zeno Agency Ltd. As an agent she represented a roster of commercial and literary fiction, including Anne Griffin’s When All is Said, which spent five weeks at number one in Ireland and sold into 17 territories.
She is delighted to be working with Hannah at Hannah Sheppard Literary Agency.
Louise is looking for:-
Literary and upmarket fiction that focusses on the underdog, the repressed, the suppressed. Louise is especially interested in novels that represent working-class people or children going through difficult circumstances (think Shuggie Bain by Douglas Stuart, My Name is Leon by Kit de Waal or Boys Don’t Cry by FÍona Scarlett).
Irish literary and book club fiction. Think Claire Keegan, Louise Kennedy or Anne Griffin.
In commercial fiction she loves novels set during the Second World War, such as The Nightingale by Kristin Hannah, The Beekeeper of Aleppo by Christi Lefteri or The Midwife of Auschwitz by Anna Stuart. Louise recently read and loved The Last List of Mabel Beaumont by Laura Pearson and would love to see anything in the same ‘older person going on a journey’ category, a more recent The Unlikely Pilgrimage of Harold Fry.
Louise had a lot of fun publishing a ‘pet fiction’ novel as an editor (Molly and the Cat Café) and would love to find an author who can write an Alfie the Doorstep Cat/Dog.
She has a soft spot for novels featuring time-travel or parallel universes, a ‘what if’ that plays around with conventions. At the literary end this would be books like Life After Life by Kate Atkinson, The Shining Girls by Lauren Beukes or This is How You Lose the Time War by Amal El-Mohtar and Max Gladstone. At the more commercial end Louise loved Wrong Place, Wrong Time by Gillian McAllister, Dark Matter by Blake Crouch and Oona Out of Order by Martina Montimore. She also enjoys novels set in the real world but featuring a hefty dose of magic or the supernatural. They can be commercial or literary, present-day or historical. Think Rivers of London by Ben Aaronovitch, Threadneedle by Cari Thomas, A Discovery of Witches by Deborah Harkness or The Gifts by Liz Hyder. And also cosy fantasy in the vein of Legends and Lattes or The House in the Cerulean Sea.
Cosy or humorous crime. Recently, Louise absolutely loved Over My Dead Body by Maz Evans. When she was an editor Louise published the hit Luckiest Girl Alive by Jessica Knoll and would love to represent incisive, intelligent suspense written by authors such as Jessica Knoll and Gillian Flynn, or something a little more subversive and blackly comic like My Sister, the Serial Killer by Oyinkan Braithwaite.
More generally, Louise would also love to see novels with a disabled protagonist or someone (like myself) who is living with an invisible disability. As an ex-primary school teacher, she also warmly welcomes submissions from teachers, especially if the submission falls into one of the other categories she has listed. Following-on from this, she enjoys reading stories that follow a ‘beating the system’ narrative.
Louise is NOT looking for:
-romance
-romantasy
-epic, traditional fantasy
-space opera
-straightforward women’s fiction
-children’s fiction of any kind
-non-fiction
Louise would like you to submit a covering letter, 1 page synopsis and the first three chapters or 5,000 words of your manuscript in a single word document.

(In addition to the paid sessions, Louise is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). 
By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.
The submission deadline is: Friday 27 September 2024

I Am In Print

Fiction Writing

TWO SPACES LEFT! 8th October Louise Buckley #Agent121. Looking for: ADULT FICTION

Contents:
- Workshop Overview
- Topics
- Who should attend
- Group Rates
- Chynna Clayton Bio
- Kate Wood Bio
- Past Attendee Feedback




EA/PA Excellence Workshop
We are delighted to announce three dates for our exclusive EA/PA Excellence Workshop facilitated by Kate Wood and keynoted by Chynna Clayton "Body Woman" to Michelle Obama former First Lady of the United States of America. 
Our aims for this workshop:
Build and maintain resilience in the face of ever-increasing demands on time and energy
Add to best-practice strategies for strengthening relationships online with colleagues, clients and key stakeholders
Develop influencing skills to confidently handle difficult front-line situations and people
Topic 1
Handling pressure with resilience

Recognise what's within your control and how to let go of what's not
Learn the science behind negative thinking and how to retrain your brain for maximum impact
Explore how to find the bright spot in your ever-changing workstack for motivation
Topic 2
Strengthening working relationships online
Understand why online working makes it difficult to get people to do what you need
Discover how best to build trust and connection when working remotely and in hybrid environments
Learn the key do's and don'ts for virtual communication
Topic 3
Managing time and boundaries
Use conflict-handling strategies confidently for long-term benefits
Practice ways to hold your ground without damaging your reputation
Create and maintain boundaries for personal effectiveness
Keynote Address with Q&A from the audience:
Keynote from Chynna Clayton former assistant to First Lady of the United States, Michelle Obama.
Opportunity for the audience to take part in a Q&A with Chynna on how to excel within an administration role



Who will attend?
PA's
EA's
Administrative roles
This workshop is open to females, male including trans women/males and non-binary professionals.







Group Rate Discounts
Group discounts are on request - please call 0800 949 9111 or email support@ownyoursuccess.co.uk if you need support around this matter. 





Chynna Clayton Bio
Keynote Speaker
 

Empathetic, strategic, and meticulous about the details, Chynna Clayton has built a career enabling some of the world’s most influential leaders to excel in high-stress environments.
Chynna is the founder and CEO of Matriarch Made Development, a consulting firm that helps organizations develop high performing administrative teams and identify and address overall operating structure
and events logistics inefficiencies. From helping leaders figure out their onboarding, communication flow, event logistics and how to further develop the talents of their teams, Chynna supports leading organizations in creating a systematic approach to tackling business/events challenges and bottlenecks.
Prior to Matriarch Made, Chynna worked in the personal office of Barack and Michelle Obama as their Director of Travel and Event Operations. Her career also includes administrative roles at Disney and the White House where she served as “body woman” to Mrs. Obama during the Obama Administration.
Chynna graduated from University of Florida with a B.S. in Event Management and Political Science and a minor in Business. She currently resides in Washington, DC with her wife, Retired Naval Chief Petty Officer, Katina Hoyles.
Chynna was featured in Michelle Obama’s latest book, The Light We Carry

“She could adapt in all types of environments, remain­ing unflappable in the face of change. On any given day, I might go from having a conversation with a group of students at a school to filming a television show or recording a podcast. I could meet with a world leader or the head of a philanthropic organization and then have dinner with A-list celebrities. It was Chynna facilitating every move.”
— Direct Quote from Michelle Obama in The Light We Carry
Chynna Featured on The Michelle Obama's Podcast




Kate Wood
Workshop Facilitator 

 
Kate is a business owner, qualified coach, consultant, facilitator, trainer, podcaster and public speaker with a background in learning & development, employee engagement strategy, continuous improvement, communications and marketing. After 25 years working across the board in blue-chip, non-profit and civil service organisations she now provides support to businesses looking to evolve and become great places for people to work in and with. 
Having worked with a wide variety of clients from school-age students to senior executives, she has been designing and running workshops, seminars and classes in person or via web events since she left long commutes and corporate roles behind in 2014 when she created her first two businesses. Her passion is in improving working relationships between roles and functions, supporting people to discover how to be their best selves at work. She does this in the auto-motive industry, financial services, medical teams, charities, global media, retail, education systems and the arts.
When she’s not working, she and her classic car Monty Morgan can be found zipping around the English countryside.
Kate's training & qualifications
CTI Co-Active certified coach, ICF registered (CPCC) (PCC)
Coach supervisor (ESQA) (EMCC)
Lean Six Sigma Black Belt
Lumina Sparks practitioner
Hay Group Leadership Styles & Climate accredited coach
Human Capital Institute certified in human capital strategy
Sheppard Moscow advanced business consulting
Conflict management trained (Thomas-Kilman instrument)
Chartered Institute of Marketing Diploma



So, will you be joining us? 🤔
See what our attendees said here. 



Own Your Success

Leadership

Business Leadership

Administrative Assistant

Career Development

Leadership Skills

Personal Assistant

Leadership Development

Executive Assistant

Corporate Learning & Development

Ethical Leadership

Discover how to elevate your career as an executive assistant or personal assistant with our comprehensive EA Mastery Workshop. Gain new skills, strategies, and tools to maximize your impact and achieve success.

EA/PA Excellence Workshop Virtual

Early release

General release

Last Remaining Seats

Loughborough

<div>
		

		<div>
			
			This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.
			<div> 2 x 180mins</div>
			<div> £445.00 incl. VAT</div>
			
			
		</div>
	</div>

	

	<div id="filters">
		
		
	</div>

	

 <div>

		
		 
		

		<div></div>

		<div>
			Want to run this event in-house? Enquire about running this event in-house 
			
		</div>

		<div>
			Interested in attending? Have a suggestion about running this event near you? Register your interest now
			
		</div>
	</div>
	<div></div>
	
		
 <div>
			
		</div>
				

	
		<h3>Description</h3>
		<h4>This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution. </h4>
<h4>We will look at what constitutes a Difficult Conversation; the negative feelings that these types of situations generate which can lead to avoidance; and the benefits to both parties of talking and seeking a positive outcome. </h4>
<h4>We will move on to explore the conversation itself in terms of preparation; the process including the opening which is the part which people often find the hardest. </h4>
<h4>&gt;We will finish the session off by giving the participants the opportunity to experience the opening through a rolling role play using a case study.  </h4>
 
Available as private Face to Face and virtual sessions (max 12 delegates) - £1,745 Plus VAT
 

	
		<h3>Modules/Lessons</h3>
		<h3>By the end of the session Participants will be able to:</h3>
<ul>
<li>Define what a Difficult Conversation is.</li>
<li>Describe the benefits of having these conversations and why we often avoid them.</li>
<li>Explain what they can do to prepare for a Difficult Conversation.</li>
<li>List the different stages in the Difficult Conversation process.</li>
<li>Demonstrate their ability to open a Difficult Conversation in a role play situation.</li>
</ul>

Mpi Learning - Professional Learning And Development Provider

This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.

Handling Difficult Conversations

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2>Description</h2>		</div>
				</div>
				<div>
				<div>
			The Managing Difficult Conversation course is an attempt to demonstrate how to master difficult conversations at work. In particular, difficult conversations transpire in all spheres of our life, and they surely are at the core of our professional life. Difficult conversations are a significant part of every leader's job.		</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
																					</div>
				</div>
				</div>
				<div>
				<h2>Learning outcome</h2>
				</div>
				<div>
				<div>
					<div>
																					</div>
				</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											
													
										Understand the circumstances that lead to difficult conversations.
									</li>
								<li>
											
													
										Learn ways of handling difficult conversations.
									</li>
								<li>
											
													
										Understand how to use empathy to facilitate a conversation.
									</li>
								<li>
											
													
										Ask open and supportive questions.
									</li>
								<li>
											
													
										Use tone and body language to great effect.
									</li>
								<li>
											
													
										Handle challenges whilst remaining calm.
									</li>
								<li>
											
													
										Learn how to reach an agreement and close the conversation gracefully.
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
						</div>
			</div>
		</div>
				<div>
			<div>
					<div>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
																					</div>
				</div>
				</div>
				<div>
				<div>
			<h2>Requirements</h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											
													
										Learners of all backgrounds and qualifications looking for relevant qualifications can enroll in this course. 
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<h2>Why should I take this course?</h2>
				</div>
				<div>
				<div>
					<ul>
							<li>
											
													
										High-quality e-learning content. 
									</li>
								<li>
											
													
										Course completion certificate.
									</li>
								<li>
											
													
										Learn practical ways of handling difficult conversations.
									</li>
								<li>
											
													
										Recognize the warning signs of impending aggression.
									</li>
								<li>
											
													
										Communicate effectively in order to build stronger relationships and better outcomes.
									</li>
								<li>
											
													
										Perfect course for managers who are responsible to help every team member improve.
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
 <div>
 <h2>Course Curriculum</h2>
 </div>
 			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Introduction</td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introduction - Welcome from Alan Stevens</td>
					<td>FREE </td>
					<td>🕐 00:02:00</td>
				</tr>
								<tr>
					<td colspan="4">Difficult Conversations</td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Why Are Some Conversations Difficult?</td><td>🕐 00:02:00</td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Preparation</td><td>🕐 00:02:00</td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Set-Up and Room Layout</td><td>🕐 00:03:00</td>
				</tr>
								<tr>
					<td>▶</td>
					<td>How to Start the Conversation</td><td>🕐 00:02:00</td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Active Listening and Responding</td><td>🕐 00:02:00</td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Ask Open and Supportive Questions</td><td>🕐 00:02:00</td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Focus on Facts, Not Personalities</td><td>🕐 00:01:00</td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Use of Tone and Body Language</td><td>🕐 00:02:00</td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Exploring Alternative Solutions</td><td>🕐 00:01:00</td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Handling Challenge</td><td>🕐 00:03:00</td>
				</tr>
								<tr>
					<td>▶</td>
					<td>How to Close a Difficult Conversation</td><td>🕐 00:02:00</td>
				</tr>
								<tr>
					<td colspan="4">Conclusions</td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Summary - What We've Covered</td><td>🕐 00:01:00</td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Thank You and Next Steps</td><td>🕐 00:01:00</td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Mock Exam - Managing Difficult Conversations</td><td>🕐 00:20:00</td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Final Exam - Managing Difficult Conversations</td><td>🕐 00:20:00</td>
				</tr>
								<tr>
					<td colspan="4">Order Your Certificate</td>
				</tr>
								<tr>
					<td></td>
					<td>Order Your Certificate</td><td>🕐 00:00:00</td>
				</tr>
				</tbody></table></div>

			</div>
		 </div>

Skill Up

Meeting Skills

Master Your Emotions

Counselling Skills

Dealing With Difficult Customers

Management Skills

Description The Managing Difficult Conversation course is an attempt to demonstrate how to master difficult conversations at work. In particular,

Managing Difficult Conversations

Manage Abrasive Workplace BehaviourAccredited by the Boss Whispering Institute&nbsp;It can&#39;t go on &ndash; something has to change. You&#39;ve had multiple complaints from employees describing how difficult it is to work with this individual. You&#39;ve realised it&#39;s not just a simple personality conflict &ndash; it&#39;s a chronic pattern of abrasive behavior shown toward others, be they subordinates, peers and/or superiors.You&#39;ve tried talking to the individual, to no avail. You encounter denial: "I&#39;m not abrasive!" or justification of the behavior: "I needed to get my point across!&rdquo; The abrasive employee may even have acknowledged their destructive style and promised to change their ways, but after a brief period of improvement, the old behaviors return. You value this person&#39;s expertise, but their technical performance is now being overshadowed by their disruptive interpersonal conduct. You feel helpless &ndash; and you wonder if the situation is hopeless.What&rsquo;s one of the toughest jobs managers face?Managing abrasive employee behavior is no easy task, and doing it poorly or failing to do it altogether can have disastrous consequences for your organization, your team, and you.You know what you should do (intervene early, be specific, develop a corrective action plan), but why is it so terribly hard to do it? What can you do to manage unacceptable employee behavior calmly, confidently, and compassionately?In this six-hour Masterclass, you will:<ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Experience abrasive behavior from the perspectives of targets, abrasive employees, and their managers</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Gain insight into why employees behave abrasively</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learn about the psychological forces that make management intervention so challenging, including unconscious fears and predictable defense mechanisms</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learn reliable criteria for intervention: When should I step in?</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learn how to intervene calmly, confidently, and compassionately to stop the suffering of all involved.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">&nbsp;Learn specific techniques for dealing with defensiveness, such as denial, anger, withdrawal, and counterattacks</li></ul> Every participant will receive a copy of Dr Laura Crawshaw&rsquo;s Book&nbsp;&ldquo;Grow Your Spine &amp; Manage Abrasive Leadership Behavior&rdquo;<a href="https://bosswhispering.com/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><img src="https://images.cademy.co.uk/2c94a7ce-331b-44d8-a078-4ec3365d1b7a/a0673c1d-8d74-4642-a6c4-3473df627d71/original.jpeg" style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable"></a>

Manage Abrasive Workplace Behaviour
Accredited by the Boss Whispering Institute 
It can't go on – something has to change. You've had multiple complaints from employees describing how difficult it is to work with this individual. You've realised it's not just a simple personality conflict – it's a chronic pattern of abrasive behavior shown toward others, be they subordinates, peers and/or superiors.
You've tried talking to the individual, to no avail. You encounter denial: "I'm not abrasive!" or justification of the behavior: "I needed to get my point across!” The abrasive employee may even have acknowledged their destructive style and promised to change their ways, but after a brief period of improvement, the old behaviors return. You value this person's expertise, but their technical performance is now being overshadowed by their disruptive interpersonal conduct. You feel helpless – and you wonder if the situation is hopeless.
What’s one of the toughest jobs managers face?
Managing abrasive employee behavior is no easy task, and doing it poorly or failing to do it altogether can have disastrous consequences for your organization, your team, and you.
You know what you should do (intervene early, be specific, develop a corrective action plan), but why is it so terribly hard to do it? What can you do to manage unacceptable employee behavior calmly, confidently, and compassionately?
In this six-hour Masterclass, you will:
Experience abrasive behavior from the perspectives of targets, abrasive employees, and their managers
Gain insight into why employees behave abrasively
Learn about the psychological forces that make management intervention so challenging, including unconscious fears and predictable defense mechanisms
Learn reliable criteria for intervention: When should I step in?
Learn how to intervene calmly, confidently, and compassionately to stop the suffering of all involved.
Learn specific techniques for dealing with defensiveness, such as denial, anger, withdrawal, and counterattacks


Every participant will receive a copy of Dr Laura Crawshaw’s Book 
“Grow Your Spine & Manage Abrasive Leadership Behavior”




Conduct Change Ltd

HR (Human Resources)

Line Management

Behaviour Management

Manager Training

Business & Management

Manage Abrasive Workplace Behaviour with Backbone: What’s one of the toughest jobs managers face?
Managing abrasive employee behaviour is no easy task, and doing it poorly or failing to do it altogether can have disastrous consequences for your organization, your team, and you. You know what you should do (intervene early, be specific, develop a corrective action plan), but why is it so terribly hard to do it? What can you do to manage unacceptable employee behavior calmly, confidently, and compassionately?

Courageous Conduct Intervention

Do you avoid difficult conversations?&nbsp;Maybe you avoid certain topics or uncomfortable conversations with certain people.&nbsp;Whatever the reason, avoiding &#39;clearing the air&#39; will almost always have long term, negative consequences. Even if you can&#39;t see the impact of not dealing with the pressing issue, the resentment can build up until one day, someone will explode.&nbsp;During this two hour session, we will look at:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">What is a difficult conversation?</li><li fr-original-style="" style="box-sizing: border-box;">What makes difficult conversations even more difficult?</li><li fr-original-style="" style="box-sizing: border-box;">How to prepare for difficult conversations</li><li fr-original-style="" style="box-sizing: border-box;">Understanding and managing emotions - awareness</li><li fr-original-style="" style="box-sizing: border-box;">Seeking help</li><li fr-original-style="" style="box-sizing: border-box;">Providing constructive feedback</li></ul><div fr-original-style="" style="box-sizing: border-box;">After the session, you will be able to recognise your own barriers to approaching difficult conversations, prepare for meetings to minimise negative outcomes and manage emotions, both yours and the other persons more effectively.&nbsp;</div>

Neupauer Ltd

Conflict Resolution

Conflict Management

Workplace Communication

Business Relationship Management (BRM)

Do you avoid difficult conversations? 
"When you avoid them you trade short term discomfort for long-term dysfunction."
Is it worth it? Join our session to learn how to tackle difficult conversations 


How to tackle difficult conversations 

5870 Courses

The Care Certificate Preparation

By Janets

Strategic & Communication Skills

By Janets

Existential Dialogue 2025: "Opening" with Dr. Yaqui Martinez

By Therapy Harley Street

The Mind-Body Connection: Food, Mood – and Sleep

By Human Givens College

Speech & Language Therapy Online Training

By Studyhub UK

Free Workshop: Understanding Social Anxiety + 6 Aspects That Keep It Going

By Anxiety Curse- Ivana Franekova

Scrum Complete Video Training

By John Academy

Investigating Sexual Harassment Allegations

By Maximum Performance

Conflict Management: In-House

By Maximum Performance

Service Mindset

By Maximum Performance

Search By Location